Intelligence Analysts

**Become a part of our caring community and help us put health first**

Are you the type of person who is skilled at taking a problem and leveraging data to help solve it? We're looking for a Senior Business Intelligence Analyst to help create intelligence through analytics, utilizing data to provide clear, actionable insights for our Pharmacy. If you enjoy writing code, analyzing data, and communicating insights to non-technical stakeholders, this may be the opportunity for you!

The Senior Business Intelligence Analyst is a key business partner within Humana's Pharmacy Analytics and Consulting (PAC) team. The individual in this high-profile position will leverage SAS, Power BI, and other technologies to gather, explore, analyze, and present data, in order to create actionable business insights.

This is an opportunity to collaborate with key Pharmacy decision makers and PAC colleagues to solve growth challenges, optimize retention strategies, and bring data stories to life through analytics. You will use your expertise in working with large data sets, writing advanced code to pull data, exploring detailed analytics, and compiling visual insights -- which you'll use to consult with stakeholders and drive results in our CenterWell Pharmacy.

**Use your skills to make an impact**

**Required Qualifications**

+ Experience writing complex code in SAS and SQL (or similar languages), including work with complex data sets

+ Strategic thinker and skilled communicator, comfortable presenting and advising senior leaders

+ Collaborative and team-oriented, while able to work autonomously

+ Bachelor's and 4+ years of technical/analytical experience, or equivalent experience in a data- or analytics-oriented role

+ Demonstrated ability analyzing data and preparing visuals to solve business problems; Power BI experience preferred

+ Must be passionate about contributing to an organization focused on continuous improvement

**Preferred Qualifications**

+ Experience working with Pharmacy data

+ Advanced Degree in a quantitative discipline, analytics, or business administration

+ Experience creating analytics solutions in various healthcare settings

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$78,800 - $108,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources

**Become a part of our caring community and help us put health first**

Are you the type of person who is skilled at taking a problem and leveraging data to help solve it? We're looking for a Business Intelligence Analyst to help solve business problems, utilizing data to provide clarity and actionable insights to decision-makers. If you enjoy writing code to query data and using your expertise in business intelligence to drive results, this is an opportunity for you!

As a BI Analyst on Humana's Pharmacy Analytics and Consulting (PAC) team, you will utilize tools like SAS and SQL-based platforms to query large datasets. And you'll leverage technologies like Power BI to explore, analyze, and visualize your data -- utilizing your skills to create insightful, actionable business information for our pharmacy teams.

This position partners closely with our CenterWell Specialty Pharmacy, supporting data and analytic needs to solve challenges, optimize revenue growth strategies, and establish sales goals through analytics. In addition, you'll collaborate with senior associates on the team, handling ad hoc requests and helping business partners form data-driven decisions.

**Use your skills to make an impact**

**Required Qualifications**

+ Collaborative and team-oriented, welcomes guidance/coaching while able to work autonomously

+ Proficiency in writing SQL and/or SAS code to work with big and complex data sets

+ Demonstrated ability analyzing and forecasting data to support business decisions (or equivalent academic experience)

+ Comfortable communicating and working with stakeholders

+ Master's degree or equivalent experience in a data- or analytics-oriented role

+ Must be passionate about contributing to an organization focused on continuous improvement

**Preferred Qualifications**

+ 3+ years of experience in SQL, SAS or other data systems (Advanced degree in relevant field, such as Business Analytics, will be considered in place of professional experience)

+ Experience in creating Power BI or Tableau dashboards

+ A/B testing, study design, and/or data modelling experience

+ Familiarity working with healthcare-related data

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$65,000 - $89,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources

Overview

Acts independently to plan and execute advanced data analytics projects and initiatives that may have a strategic impact on Paychex. Serves in a leadership role, managing the processes and tasks of other individuals on the team. Interacts with Directors and/or Vice Presidents, both within and outside of Finance, in the completion of projects and participates on and influences cross-functional teams. Acts as a subject matter expert within specific responsibility area(s).

Responsibilities

+ Leads and executes all phases of quantitative research projects by identifying the business problem, conducting data exploration, modeling and communication of final results to leadership across the company to create insightful analytical results that drive strategic decision making in the company.

+ Utilizes financial and operational systems to retrieve and analyze data, perform complex research, interpret findings that have financial impact and draw appropriate conclusions, and develop and publish financial reports to support business unit decisions and performance results.

+ Utilizes advanced functionality of Microsoft Office SQL, VBA, Alteryx, SSIS and/or Business Objects to perform data mining and automation. Extracts and houses data from internal Paychex systems for use in strategic analysis.

+ Builds and designs visual tools such as dashboards to assist management in quickly understanding current business trends.

+ Leads team members in completion of projects and initiatives, providing oversight throughout the engagement and guidance to task completion.

+ Involved in significant company initiatives which may include product and system development, implementation of new business processes or control enhancements, and performance of due diligence procedures for acquired companies.

+ Functions as a subject matter expert in position specific processes and/or responsibility areas.

+ Develops collaborative working relationships with all business partners to ensure a high level of utilization of team services for departmental needs.

+ Meets regularly with the leadership team, including Officers, to report status of reporting requests, present analysis results, and to discuss opportunities for improvements within operations.

Qualifications

+ Bachelor's Degree - Required

+ Master's Degree - Preferred

+ 6 years of experience in Data warehousing, data mining, or analytical environment.

+ Experience with SQL, VBA, or Business Objects.

+ Technical experience with databases and data warehousing concept/tools and proven capability to strategically problem-solve using advanced quantitative and analytical skills.

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $ $77,770 - $122,210 annually. Please remember that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience, which may result in total compensation outside of this range.

Business Intelligence Analyst Senior

Location:

Tempe, AZ, US

Date: Sep 27, 2024

**Requisition ID** : 17848

**Join us in building a better future for Arizona!**

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

**Why Work at SRP**

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

+ Pension Plan (at no cost to the employee)

+ 401(k) plan with employer matching

+ Available your first day: Medical, vision, dental, and life insurance

+ Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

+ Parental leave (up to 4 weeks) and adoption assistance

+ Wellness programs (including access to a recreation and fitness facility)

+ Short and long-term disability plans

+ Tuition assistance for both undergraduate and graduate programs

+ 10 Employee Resource Groups for career development, community service, and networking

**Summary**

The mission of the Analytics Center of Excellence is to support responsible and innovative analytics at SRP. This involves working closely with business departments in developing cutting edge analytic solutions that empower Salt River Project to deliver innovative and cost-effective solutions related to delivering power and water to customers across the Phoenix Metro area. A growing component of that process is training, educating, and consulting with business customers to proactively address challenges and enable self-service analytics within the various lines of business. You will be working in a collaborative and high-paced environment alongside other individuals with a variety of IT and non-IT backgrounds such as Database Analysts, Programmers, Architects, Business Representatives, Server Administrators, and Data Scientists. The varied perspectives and interactivity between team members help to ensure that products delivered are of high-value to SRP.

As an Analytics Developer at Salt River Project, your role is to be an expert at collaborating with our business groups and understand their business questions or problems and then to apply and draw insight from SRP's many data sources in order to solve them. Aligning with ACE’s strategy of providing and supporting consolidated analytics tools and platforms to achieve its mission, your role will be to partner with ACE data engineers and data scientists in understanding customer analytics training and education needs, then coordinating team resources to organize and provide consulting engagements, brown bag learning opportunities, and larger training sessions focused on analytics improvement with the goal of self-service analytics. Outputs from individual customer engagements will include algorithms, datasets, dashboards, reports, interactive visualizations, and tools that will be delivered to users across the enterprise. If you are a sharp coder, like to think of clever ways to solve tricky problems, know how to tell a story using data, and you love working with and teaching people, this is a great opportunity for you!

**What You'll Do**

• Understand your business stakeholders' objectives and guiding them in a process to explore relevant data and analytical methods.

• Facilitate trainings, user groups, and consulting sessions with the objective to upskill analysts across SRP.

• Must Know how to develop metrics and KPIs to measure performance.

• Turn business requirements into technical requirements.

• Source and quickly understanding datasets for a given analysis.

• Code interactive and effective visualizations of data.

• Tell a story with the solutions that you develop that provide context to influence behavior at all levels across the enterprise.

• Learn from and sharing knowledge and skills with your teammates to increase the team's performance.

• Be an active participant in SRP's Analytics Community by contributing solutions, guidance, and leadership in order to develop and grow analytic skills throughout the enterprise.

**What It Takes To Succeed**

+ 4+ years of relevant experience in data visualization, business analytics, business intelligence, or data warehousing

+ Knowledge of SQL (HiveQL, T-SQL, PL/SQL, etc.) to write complex, highly-optimized queries across large volumes of data

+ Experience with Power BI, Tableau, Dataiku, Snowflake or equivalent tools

+ Excellent oral and written communication skills, and comfort with presenting to everyone from entry-level employees to executive staff

+ Ability to explain complicated or technical information in a simple way to non-technical audiences

+ Sensitivity to clients' needs and ability to develop trusted client relationships

+ Curiosity and passion around data, data visualization, and problem solving

+ Creativity to determine novel solutions for a real-world problem with quantitative data

+ Experience with reporting, descriptive statistics, probability, and cleansing big datasets

+ Willingness to question the validity and accuracy of data and assumptions

+ Enjoyment from collaborating with others in team environment

+ Eagerness and strong ability to learn in a fast-paced environment

+ Drive and self-reliance

Preferred Knowledge of:

+ Power BI Administration: Admin Portal, Managing Gateway Servers, Managing PBI Performance and leverage Power Automate to interact with PBI API.

+ Experience with Agile and Scrum methodologies.

**Experience**

Promotion to Level 2 requires a minimum of two years experience at Level 1 and demonstrated capability to perform advanced and more difficult work as determined by the supervisor. Promotion to Senior Level requires a minimum of 3 years experience at Level 2, is fully competent in all aspects of functional area of assignment and as such would be recognized as a specialist in area of assignment and may have periodic or occasional lead responsibilities.

**NOTE: This is being source at a Sr. Level a minimum of 5 years of relevent experience required for the Sr. Level**

**Education**

Completion of a Bachelor's Degree from an accredited institution that prepares the employee for the assignment.

**Hybrid Workplace**

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).

**Drug/Alcohol Policy Statement**

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

**Equal Opportunity Employer Statement**

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

**Work Authorization**

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

**Nearest Major Market:** Phoenix

IT Business Intelligence Analyst II

Apply now »

Date: Oct 4, 2024

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

IT Business Intelligence Analyst II | Drive Data-Driven Insights and Solutions

As an IT Business Intelligence Analyst II, you will collaborate with business leaders and management to understand, prioritize, and deliver on data and information needs. You’ll play a key role in designing, supporting, and optimizing business intelligence (BI) applications and architectures that fuel critical decision-making.

Key Responsibilities:

+ Partner with business units and leadership to identify and prioritize data and reporting requirements for key projects.

+ Design, develop, and support BI applications to deliver actionable insights across the organization.

+ Solve technical issues, optimize performance, and refine data filters and indexing to enhance BI tool functionality.

+ Work cross-functionally with teams to ensure BI solutions align with business goals and operational needs.

+ Participate in a rotational on-call schedule, including occasional vulnerability patching on Sunday nights.

Work Schedule:

+ Monday to Friday, 6 AM to 5 PM

+ Rotational on-call duties every other week

+ Vulnerability patching once per quarter on Sunday nights (6 PM to 4 AM)

If you’re passionate about leveraging data to drive business outcomes and thrive in a collaborative, fast-paced environment, this role offers the opportunity to make a significant impact on APS’s data-driven strategies.

Minimum Requirements

IT Business Intelligence Analyst II | Drive Data-Driven Insights and Solutions

+ Bachelors' degree in Information Technology or related field

+ AND five (5) years of prior relevant experience or equivalent combination of education and directly related experience.

+ Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas

Preferred Special Skills, Knowledge or Qualifications:

+ Knowledge of business intelligence database structures, algorithms, best practices and auditing mechanisms; data warehousing and performance concepts; common and complex business intelligence tools; change control and business intelligence agility methodologies;

+ performance tuning practices; the development of complex SQL inquiries, business intelligence products such as (Tableau, Business Objects, Oracle); data warehouse objects, dimensions, hierarchies, fact tables, and aggregates;

+ HTML and CSS; practices to create creative designs for information in print, online, and interactive formats; the integration, production, and usability of graphic solutions related to information design; visual design practices; type, illustration, and layout techniques for information design; specialized visualization tools; database and statistical programming languages (SQL or R).

Major Accountabilities

1) Manages small to moderately complex projects/work streams relating to information design and business intelligence

2) Develops work plans to meet timeframes including inception, technical design, development, testing and delivery of BI solutions

3) Works with internal clients, IT partners, and team members to develop and analyze business intelligence needs

4) Interprets business requirements and determines "best-fit" BI solutions

5) Documents business requirements for the design of solutions

6) Researches business problems and assists in the creation of models

7) May perform analysis for a wide range of requests using data in different formats and from various platforms

8) Reviews test plans and monitors testing process to ensure that business results are tested

9) Develops and improves methods of measuring and analyzing business intelligence datasets and processes

10) Designs and delivers end-user training and training materials

11) Provides advice as a go-to technical resource for APS information design and business intelligence colleagues with less experience or to a small team

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace.

Flex Role:

This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work. Employees will have two options to choose from:

+ APS office based: The employee prefers to work most of the time from an APS facility.

+ Home based: The employee prefers to work most of the time from his/her home.

*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.

Must provide performance-oriented training using the TRADOC-approved Program of Instruction (POI). The full spectrum of training includes but is not limited to: classroom (platform and small group) training; hands-on/practical exercise training; role playing; simulation/virtual training; and field exercise training. Training may be for resident and non-resident training courses and in support of mobile training. Shall also participate as a Subject Matter Expert (SME) in developing revisions of the POIs, Lesson Plans and Training Support Packages (TSPs) to remedy any deficiencies or shortcomings identified during the preparation for and conduct of instruction. Conduct of instruction shall also be in support of specialized training requirements or the training of new systems.

+ TOP SECRET clearance with access to SCI

+ Bachelor’s degree with 6 years of applicable experience (4 additional years of applicable experience may be substituted for the degree)

+ Two years’ experience in All Source Intelligence Analyst or their comparable Area of Concentration for Warrant Officers and Officers.

+ Two years’ experience with training development

+ NET/DTT experience preferred

+ Instructor certified with experience on platform instruction

+ Able to travel both CONUS and OCONUS

+ Knowledge of ADDIE process

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

Lumen offers a fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.

Program dates: May 30 – August 8, 2025.

**Location**

+ This position is fully remote/ work from home with potential for in-person collaboration in local Lumen Offices such as Denver, CO.

**The Main Responsibilities**

As a Business Intelligence Analyst intern in our Enterprise Operations organization, the Intern will work collaboratively with our Enterprise Operations Reporting-Deep Analytics team to support project management systems and processes specifically around data collection, reporting development, data analytics, and automation required to onboard and maintain data for customers. Tasks during the 10 weeks will focus on transforming data into meaningful insights that drive strategic decision-making within the organization. This role involves gathering, analyzing, and interpreting large datasets to inform business operations, identify trends, support data-driven decision making, and to improve efficiency in the business/team.

**Phase 1: Understanding the Business Requirements**

+ Begin by meeting with key stakeholders to understand their data needs and the business problems they are looking to solve. This phase involves:

+ Conducting interviews and surveys with department team members and/or decision-makers.

+ Identifying key performance indicators (KPIs) and metrics that are crucial for the business.

+ Documenting the requirements in a detailed project plan.

**Phase 2: Data Acquisition**

+ In this phase, you will collect data from various sources, including:

+ Conduct a thorough review of current datasets used within the organization.

+ Identify common data fields and structures that can be standardized.

+ Design a Star Schema model that fits the business requirements.

+ Transform raw data into the designed schema format.

+ Ensure data accuracy and integrity by implementing validation checks.

+ Evaluate the quality and completeness of the data.

+ Ensure the data is in a format that is compatible with your analysis tools.

**Phase 3: Data Cleaning, Preparation, Testing and Validation**

+ Data cleaning is a critical step to ensure the accuracy of your analysis. This phase includes:

+ Removing duplicates and irrelevant information.

+ Handling missing data through imputation or deletion.

+ Normalizing data to ensure consistency.

+ Creating test cases to validate the dataset.

+ Conducting performance tests to ensure scalability.

+ Documenting any issues and working on resolutions.

**Phase 4: Data Analysis**

+ Employ various analytical techniques to interpret the data. This can involve:

+ Descriptive statistics to summarize the data.

+ Predictive analytics to forecast future trends.

+ Data mining techniques to uncover hidden patterns.

+ Tools such as R, Python, and SQL will be instrumental in this phase.

**Phase 5: Visualization and Reporting**

+ Create visualizations to make the data easily understandable. This can include:

+ Dashboards using tools like Tableau or Power BI.

+ Graphs and charts to highlight key findings.

+ Interactive reports that allow stakeholders to explore the data.

**Phase 6: Presenting Findings and Recommendations**

+ Conclude the project by presenting your findings to the stakeholders. This phase involves:

+ Preparing a comprehensive report summarizing the project's outcomes, challenges faced, and lessons learned.

+ A fully developed standard dataset adhering to the Star Schema model.

+ Comprehensive documentation including dataset structure, validation checks, and test cases.

+ Providing actionable recommendations based on the data insights.

+ Conducting a presentation to showcase your findings and answer any questions.

**What We Look For in a Candidate**

Program eligibility is contingent on the candidate’s commitment of the entire 10-week program. No exceptions will be made.

+ **Required qualifications**

+ Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship

+ Graduating August 2025 – May 2027

+ Preferred fields include bur not limited to: Computer Science, Information Systems or related field.

+ Intern must be able to work 40 hours per week during the 10-week program (May 30 – August 8, 2025)

+ US work authorization is required. Individuals needing visa sponsorship are not eligible.

+ **Proficiency and understanding of:**

+ Microsoft Office Suites with emphasis in Microsoft Excel knowledge.

+ Familiarity and/or proficiency in data analysis and data transformation tools such as SQL, R, Python, or similar

+ Data Mining, Data Modeling, Data Cleaning and Database Design Principles

+ Analyze complex data sets to identify patterns, trends, and insights

+ Develop data models and visualizations that effectively communicate findings

+ Apply statistical methods and techniques to analyze data

+ Managing Data Privacy

+ Project Management: Ability to manage projects and deadlines

+ Microsoft Power BI experience is a plus

+ Data Analytics experience is a plus

+ **Professional Attributes**

+ Critical thinking, analytical, and problem-solving skills

+ Attention to detail and ability to work independently

+ Strong written and verbal communication skills

+ Adheres to deadline and delivers quality results

+ Exhibits good business judgement with the ability to overcome obstacles and think strategically to solve business problems

+ Organization and time-management skills

+ Ability to be resourceful, independent, and adaptable

+ Self-starter mentality

**Compensation**

Internship compensation ranges depend on each individual’s level of education, geographic location, and experience/qualifications aligned to the role.

**Hourly Based Pay Range:**

Min: $26.00/hour

Max: $43.00/hour

**What to Expect Next**

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. A separate email invitation will be sent to you (check your spam) within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.

Application & Interview Timeline:

+ October – First Round Interviews with top, qualified candidates

+ November - Interview panel with work team

+ December - All Summer 2025 offers will be extended by end of month

Requisition #: 334960

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

**Salary Range**

**Salary Min :**

26

**Salary Max :**

43

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

**Application Deadline**

10/19/2024

Pima County Information Technology Department (ITD) is seeking a Business Systems Analyst (BSA) to be a member of our Customer Service Delivery Model and join a team of BSAs supporting the efforts of a multitude of different Pima County Departments. This role involves close cooperation and coordination across the entire IT Department, with a particular focus on providing technical service to a range of County departments.

The successful candidate will be:
• Self-motivated
• Thorough, with attention to detail
• Enthusiastic
• Continuous learning
• Have good communication skills
• Be process oriented
• Able to work effectively with technical specialists, business specialists, and customers.

ITD offers an opportunity to utilize your skills, grow new ones, work in a team environment, and advance your career. You bring energy, enthusiasm, professionalism, and a desire to get better every day, as well as to make a difference in your community by supporting the mission of Pima County government.

In applying for this position, pay particular attention to the description that follows and to the Preferred Qualifications at the end of this posting, addressing each qualification in your application.

This position is on-site with the possibility of part-time telecommuting after 6 months of initial probation.

Duties/Responsibilities
(Work assignments may vary depending on the department’s needs and will be communicated to the applicant or incumbent by the supervisor.)

Evaluates objectives to determine business process and system needs for a department’s single focus project;

Documents processes, creates visual models and charts for clear understanding of business needs and project objectives;

Develops business case and cost/benefit analysis for proposed solutions of single focus projects;

Assists a team in developing solutions for business process that involve multiple departments and/or cross-functional platforms;

Assists in developing resolutions to project related communication and process issues;

Conducts meetings with client groups and prepares presentations on proposed solutions;

Develops written communications and documents related to business processes and solutions;

Conducts research of potential solutions, presents alternate solutions when needed and analyzes software and hardware requirements of proposed solutions;

Works with ITD management to determine scope of project and priorities, reports on project progress to both the department and ITD management;

Prepares test cases for evaluation and participates in User Acceptance Testing (UAT);

Coordinates the implementation of project solutions with affected departments and/or elected officials;

Performs data analysis, produces reports using SQL queries and performs systems administration such as installation and migration of software between servers.

KNOWLEDGE & SKILLS:

Knowledge of:

office productivity, programming and email tools;
principles and techniques of systems analysis and design;
principles of systems thinking;
business application software relevant to functional area;
hardware and software evaluation;
principles of data analysis;
concepts and application of business intelligence, analytics and data warehousing;
operating principles, capabilities & limitations of hardware, software and database systems;
effective teamwork behaviors;
industry security standards and procedures.
Skill in:

written and verbal communications for business and technical audiences;
operating as a member of a team;
facilitation and elicitation practices for requirements gathering;
problem-solving and troubleshooting;
process analysis and optimization;
documentation and specification;
visual modeling;
resolution of conflicting goals and objectives;
application of project methodologies, such as Agile, Scrum, Kanban, etc.;
understanding systems environment (server, database, web server, browser, and associated hardware);
creating SQL queries and associated reports and visualizations.

Minimum Qualifications
High School diploma or equivalent and two years of experience in either computer hardware or software support, business analysis or data analysis.

(Relevant education, as defined by the appointing authority at the time of the recruitment, from an accredited college, university or technical trade school may be substituted.)

Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write “see resume” on your application.

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

Experience in business process and/or requirements analysis.
Experience with collaboration tools such as online meeting suites, MS Teams, SharePoint, shared folders, surveys, websites, shared calendars, and knowledgebases.
Experience with common business applications and desktop systems to help document business processes.
Experience in IT implementation methodologies.
Experience supporting enterprise applications both local and cloud based.
Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum/desired qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.

Supplemental Information

Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record. Some positions require a valid Arizona Class D driver license at time of application or prior to completion of an initial or promotional probation period. Failure to obtain/maintain the required certification/licensures shall be grounds for termination.

Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.

Physical/Sensory Requirements: Physical and sensory abilities will be determined by position.

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.

Workforce Strategy & Business Intelligence Analyst IV

Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Newark, Delaware; New York, New York; Boston, Massachusetts; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

**Job Description:**

This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams.

This role is within the Workforce Strategy, Forecasting and Performance, Reporting & Diagnostics Re-Design group. The organization focuses on providing proactive strategic direction for Client Protection that enables insightful reporting/ analytics, effective workforce management, and Financial forecasting with business narrative. The Workforce Strategy & Business Intelligence candidate will lead efforts to design & execute end-to-end Fraud financial reporting and capabilities roadmap with focus on Total cost of Fraud insights, provide loss performance updates and commentary for loss packages, outline and communicate the drivers of the forecasts, and partner with key stakeholders to understand recent trends, initiatives, and issues that impact the forecasts.

**Job Responsibilities:**

+ Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

+ Design & execution of end-to-end Fraud financial reporting and capabilities roadmap with focus on Total cost of Fraud insights.

+ Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in digital ID verification capabilities for new applications.

+ Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

+ Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

+ Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights

+ Responsible for developing, evaluating, and recommending new methods to improve forecasting accuracy

+ Ability to interpret financial results extracting trends to provide valuable insights to the business and Senior Management

+ Assist in providing ongoing financial support to the product and loss finance teams

+ Identify and lead initiatives to continuously improve, automate, and scale forecasting processes and methodologies

+ Partner /Collaborate with finance and key stakeholders on the communication of forecast drivers, impacts, loss performance, and reconciliation

+ Prepare, distribute, and consolidate weekly, monthly, quarterly fraud loss packages

+ Identify and implement improvements with recurring monthly reporting and adhere to all deadlines

**Required Qualifications:**

+ Bachelor's degree in Finance, Accounting, Economics (or related discipline)

+ 5+ years of fraud experience and/or 5+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

+ Outstanding quantitative, critical thinking, and analytical skills

+ Confidence with finance and accounting concepts

+ Ability to work with and communicate effectively with others, demonstrate leadership, and possess strong interpersonal skills

+ Ability communicate and interact with a high degree of professionalism with executive level personnel across the business

+ Ability to present, lead, support, and influence senior management and business stakeholders

+ Innovation mindset with the ability to challenge the status quo

+ Leadership and management skills, including development of teams and individuals

+ Ability to prioritize and handle multiple projects at the same time

+ Ability to proactively identify, analyze, and improve upon existing processes for optimization and to meet deadlines

**Desired Qualifications:**

+ MBA or graduate level work in finance, accounting, and/or business management is preferred

+ Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes

+ Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.)

+ Proven strong analytical and communication skills

+ Experience leading teams

+ Strong financial knowledge and understanding of fraud loss drivers

+ Strong knowledge of programming language (i.e. SAS or SQL) and experience with e-Ledger and Enterprise GL tools (EPM)

**Skills:**

+ Analytical Thinking

+ Business Analytics

+ Data and Trend Analysis

+ Fraud Management

+ Problem Solving

+ Collaboration

+ Innovative Thinking

+ Monitoring, Surveillance, and Testing

+ Presentation Skills

+ Risk Management

+ Data Visualization

+ Interpret Relevant Laws, Rules, and Regulations

+ Issue Management

+ Oral Communications

+ Written Communications

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

**Pay Transparency details**

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$99,700.00 - $157,800.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

**Why USAA?**

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

As a dedicated Business Intelligence Analyst Senior in AML, you will analyze complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Creates specifications for reports and analysis based on business needs and required or available data elements. May participate in consultation to users and lead cross functional teams to address business issues. Prototypes solutions for displaying information based on business needs.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ.

Relocation assistance is not available for this position.

**The Opportunity**

+ Leads and participates in capturing sophisticated and often outstanding business requirements by partnering with customers to define the business problem and data needs.

+ Applies a sophisticated understanding of multiple data structures and sources to lead the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection.

+ Strategically partners and works with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence efforts. Includes collaborating on the design and implementation of technical standards and governance practices.

+ Applies data visualization standard methodologies - often selecting the right data ‘tool for the job’ to identify and interpret trends or patterns while following standard Enterprise branding.

+ Understands the value of prototyping, usability, and the end-user experience to improve the impact of the final data visualization product (dashboard, report, insight, or analysis).

+ Acts as a trusted data visualization advisor to the partner/end-user to drive business value. Provides system thinking to influence relevant data, information, and application architecture decisions.

+ May serve as an Agile champion who is responsible for the methodology, execution, and team education on standard processes.

+ May provide internal team leadership by providing mentorship on business intelligence tools, techniques, and processes.

+ Actively participates in industry, COE, or other discipline-relevant groups/panels to keep abreast of industry trends and share standard methodologies with team.

+ Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or other business-related field; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 6 years of data & analytics experience OR a minimum of 4 years of data & analytics experience and up to 2 years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.)

+ Demonstrated experience in the identification of innovative ways to address moderately complex business problems and solutions.

+ Advanced experience developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).

+ Proven, expert ability to leverage or build business knowledge through meaningful partnerships at the individual contributor, leadership, and EMG levels.

+ Demonstrated expert-level communication skills with the ability to deliver presentations to all levels of management.

+ Demonstrated the ability to embed intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details.

**What sets you apart:**

+ US military experience through military service or a military spouse/domestic partner

+ Over 3 yrs Financial Crimes Work Experience (Fraud, AML, Disputes)

+ Over 2 yrs Experience in Bank and Money Movement (IMM) Transactions

+ Over 2 yrs Experience in Risk Management/Risk Assessment execution

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: **$99,160 - $178,480.**

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.