Intelligence Analysts

Government and public services (GPS) reporting and data dashboarding role required to support recurring US Government FAR/DFAR related regulatory reports, state and local government requirements and internal business stakeholder requests.

Recruiting for this role ends on 1/6/2025

Work You'll Do

This position will assist with multiple data, reporting and system requirements managed by the Business Intelligence Reporting and Analytics team within GPS Contracts Procurement & Operations (GCPO). This role requires a detail-oriented individual who can perform due diligence reviews of multiple data sets within internal and 3rd party systems, analyze this data and provide meaningful solutions to management.

+ The individual will aggregate and analyze data to create reports, dashboards and decks that provide management with portfolio, operational and forecast insights that drive business decisions.

+ The candidate will use advanced analytical and forensic skills to review data throughout the lifecycle of a contract and subcontract (pre-award, performance, closeout) and will participate in coordinated actions required in response to required reporting deliverables.

+ This role will also be responsible for monitoring and tracking to completion all report requests, following up with stakeholders to closure and alerting management when issues arise.

+ This position will also assist with issue resolution and rapid communications, working in partnership with other sub-teams within the GCPO Business Intelligence team structure (Systems Governance, Operations & Support, etc.)

The Team

The Business Intelligence Reporting and Analytics team resides within GPS Contracts Procurement & Operations (GCPO) and ensures all data and dashboard reporting requirements are executed successfully for both internal and external stakeholders. The team is centered on supporting US federal government, US state/local government, and higher education data, systems and regulatory obligations.

Qualifications

Required:

+ Minimum years of experience: 4 Years analytics and reporting experience

+ Bachelor's degree

+ Experience working with MS Excel, Tableau, PowerBI, Cognos, other analytics platforms

+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel

+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred

+ Familiar with Government contracting agreement structures and filing requirements

+ Comfortable using MS SharePoint and Teams as a content owner/provider

+ Familiarity with FAR, DFAR, and other supplements

+ Degree in public policy/administration, data analytics or related field

+ Strong ability to work in a virtual team environment

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $69,400 to $127,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

EA_ExpHire

EA_GPS_ExpHire

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Government and public services (GPS) reporting and data dashboarding role required to support recurring US Government FAR/DFAR related regulatory reports, state and local government requirements and internal business stakeholder requests.

Recruiting for this role ends on 1/6/2025

Work You'll Do

This position will assist with multiple data, reporting and system requirements managed by the Business Intelligence Reporting and Analytics team within GPS Contracts Procurement & Operations (GCPO). This role requires a detail-oriented individual who can perform due diligence reviews of multiple data sets within internal and 3rd party systems, analyze this data and provide meaningful solutions to management.

+ The individual will aggregate and analyze data to create reports, dashboards and decks that provide management with portfolio, operational and forecast insights that drive business decisions.

+ The candidate will use advanced analytical and forensic skills to review data throughout the lifecycle of a contract and subcontract (pre-award, performance, closeout) and will participate in coordinated actions required in response to required reporting deliverables.

+ This role will also be responsible for monitoring and tracking to completion all report requests, following up with stakeholders to closure and alerting management when issues arise.

+ This position will also assist with issue resolution and rapid communications, working in partnership with other sub-teams within the GCPO Business Intelligence team structure (Systems Governance, Operations & Support, etc.)

The Team

The Business Intelligence Reporting and Analytics team resides within GPS Contracts Procurement & Operations (GCPO) and ensures all data and dashboard reporting requirements are executed successfully for both internal and external stakeholders. The team is centered on supporting US federal government, US state/local government, and higher education data, systems and regulatory obligations.

Qualifications

Required:

+ Minimum years of experience: 4 Years analytics and reporting experience

+ Bachelor's degree

+ Experience working with MS Excel, Tableau, PowerBI, Cognos, other analytics platforms

+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel

+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred

+ Familiar with Government contracting agreement structures and filing requirements

+ Comfortable using MS SharePoint and Teams as a content owner/provider

+ Familiarity with FAR, DFAR, and other supplements

+ Degree in public policy/administration, data analytics or related field

+ Strong ability to work in a virtual team environment

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $69,400 to $127,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

EA_ExpHire

EA_GPS_ExpHire

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Overview

Acts independently to plan and execute advanced data analytics projects and initiatives that may have a strategic impact on Paychex. Serves in a leadership role, managing the processes and tasks of other individuals on the team. Interacts with Directors and/or Vice Presidents, both within and outside of Finance, in the completion of projects and participates on and influences cross-functional teams. Acts as a subject matter expert within specific responsibility area(s).

Responsibilities

+ Leads and executes all phases of quantitative research projects by identifying the business problem, conducting data exploration, modeling and communication of final results to leadership across the company to create insightful analytical results that drive strategic decision making in the company.

+ Utilizes financial and operational systems to retrieve and analyze data, perform complex research, interpret findings that have financial impact and draw appropriate conclusions, and develop and publish financial reports to support business unit decisions and performance results.

+ Utilizes advanced functionality of Microsoft Office SQL, VBA, Alteryx, SSIS and/or Business Objects to perform data mining and automation. Extracts and houses data from internal Paychex systems for use in strategic analysis.

+ Builds and designs visual tools such as dashboards to assist management in quickly understanding current business trends.

+ Leads team members in completion of projects and initiatives, providing oversight throughout the engagement and guidance to task completion.

+ Involved in significant company initiatives which may include product and system development, implementation of new business processes or control enhancements, and performance of due diligence procedures for acquired companies.

+ Functions as a subject matter expert in position specific processes and/or responsibility areas.

+ Develops collaborative working relationships with all business partners to ensure a high level of utilization of team services for departmental needs.

+ Meets regularly with the leadership team, including Officers, to report status of reporting requests, present analysis results, and to discuss opportunities for improvements within operations.

Qualifications

+ Bachelor's Degree - Required

+ Master's Degree - Preferred

+ 6 years of experience in Data warehousing, data mining, or analytical environment.

+ Experience with SQL, VBA, or Business Objects.

+ Technical experience with databases and data warehousing concept/tools and proven capability to strategically problem-solve using advanced quantitative and analytical skills.

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $ $77,770 - $122,210 annually. Please remember that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience, which may result in total compensation outside of this range.

**Why USAA?**

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

**The Opportunity**

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations **: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL.** Relocation assistance is not available for this position.

**The candidate selected for this position will have the opportunity to support all areas of Claims operations through partnership with decision science analysts and business partners by transforming data into insights and interactive visualizations. You will have the opportunity to lead analytic initiatives through the use of SQL, Tableau, Python, and Sigma – USAA’s newest self-service analytics tool. We value creativity, collaboration, and continuous learning in support of growing the Business Intelligence capability within the P&C Claims Analytics organization.**

Analyzes complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Crafts specifications for reports and analysis based on business needs and required or available data elements. May participate in consultation to users and in cross functional teams to address business issues. Prototypes solutions for displaying information based on business needs.

**What you’ll do:**

+ Independently participates in gathering complex business requirements by partnering with customers to define the business problem and data needs.

+ Utilizes an intermediate understanding of multiple data structures and sources to lead the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection.

+ Works closely with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence efforts. Includes collaborating on the design and implementation of technical standards and governance practices.

+ Applies data visualization best practices - often selecting the right data ‘tool for the job’ - to identify and interpret trends or patterns while following standard Enterprise branding.

+ Understands the value of prototyping, usability, and the end-user experience to maximize the impact of the final data visualization product (dashboard, report, insight, or analysis).

+ Acts as a trusted data visualization advisor to the stakeholder/end-user in order to drive business value. Develops advanced knowledge to influence relevant data, information, and application architecture decisions.

+ Actively participates in industry, COE, or other discipline-relevant groups/panels to keep abreast of industry trends and share best practices with team.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other business-related discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.) OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years’ experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.).

+ Experience identifying and implementing innovative approaches to address business problems and solutions.

+ Experience developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).

+ Proven ability to build business knowledge through meaningful partnerships at the individual contributor, leadership, and EMG levels.

+ Demonstrated advanced communication skills with the ability to deliver presentations to all levels of management.

+ Demonstrated ability to embed intuitive story telling within business intelligence solutions.

**What sets you apart:**

+ 1 or more years of Property & Casualty Claims experience.

+ Familiarity with SQL, Tableau, Python, and data prep/transformation.

+ Excellent presentation and PowerPoint skills to include experience presenting to leaders.

+ Proven ability to collaborate with stakeholders at all levels and manage multiple projects simultaneously.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation** : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: **$81,770 - $147,190.**

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits** : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

**Why USAA?**

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

**The Opportunity**

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: **San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL** . Relocation assistance is not available for this position.

**The candidate selected for this position will have the opportunity to support all areas of Claims operations through partnership with decision science analysts and business stakeholders by transforming data into insights and interactive visualizations. You will have the opportunity to lead analytic initiatives using SQL, Tableau, Python, and Sigma – USAA’s newest self-service analytics tool. We value creativity, collaboration, and continuous learning in support of growing the Business Intelligence capability within the P&C Claims Analytics organization.**

Analyzes business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Crafts specifications for reports and analysis based on business needs and required or available data elements. May participate in cross functional teams to address business issues. Prototypes solutions for displaying information based on business needs.

**What you’ll do:**

+ Independently or with mentorship, participates in capturing business requirements by partnering with customer to define the business problem and data needs.

+ Utilizes solid understanding of multiple data structures and sources to support the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection.

+ Develops partnerships and works closely with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence enablement efforts. Includes collaborating on the design and implementation of technical standards and governance practices.

+ Applies data visualization best practices - often selecting the right data ‘tool for the job’ - to identify and interpret trends or patterns while following standard Enterprise branding.

+ Understands the value of prototyping, usability, and the end-user experience to maximize the impact of the final data visualization product (dashboard, report, insight, or analysis).

+ Acts as a trusted data visualization advisor to the stakeholder/end-user in order to drive business value.

+ Develops solid understanding of relevant data, information, and application architecture to influence decisions.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other business-related discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 2 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.) OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline

+ Solid understanding of business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).

+ Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels.

+ Demonstrated critical thinking and advanced problem-solving skills.

+ Demonstrated presentation and communication skills.

**What sets you apart:**

+ 1 or more years of Property & Casualty Claims experience.

+ Familiarity with SQL, Tableau, Python, and data prep/transformation.

+ Excellent presentation and PowerPoint skills to include experience presenting to leaders.

+ Proven ability to collaborate with stakeholders at all levels and manage multiple projects simultaneously.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation** : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: **$61,110 - $110,000.**

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits** : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

HigherEd - Salesforce Marketing Cloud Business Analyst
19396
Chandler, AZ
8/20/2024 4:25:00 PM
CRM
FTE - IntraEdge

Job Description
IntraEdge, Inc. is a leading provider of technology solutions and services, specializing in Salesforce higher education implementations, consulting, and support. With a focus on delivering exceptional client experiences, IntraEdge helps organizations achieve their business objectives through innovative technology solutions.

Location: United States / Canada

We are seeking a highly skilled and analytical Salesforce Marketing Cloud Business Analyst to join our team. This role is instrumental in bridging the gap between business needs and technical solutions within the higher education sector. The ideal candidate possesses a deep understanding of Salesforce Marketing Cloud, higher education marketing, and a proven ability to translate complex business requirements into actionable technical specifications.
Job Requirements
Responsibilities:
Collaborate with higher education stakeholders to understand their marketing goals, challenges, and processes.
Conduct thorough requirements gathering and analysis to identify opportunities for Salesforce Marketing Cloud to enhance marketing effectiveness.
Develop detailed functional and technical specifications for marketing automation workflows, email campaigns, and other marketing initiatives.
Create process flow diagrams, user stories, and other documentation to clearly communicate requirements.
Analyze marketing data to identify trends, patterns, and insights that inform strategic decision-making.
Develop key performance indicators (KPIs) and reporting dashboards to measure marketing campaign performance.
Leverage data to optimize marketing campaigns and improve ROI.
Collaborate with project managers and development teams to ensure successful implementation of Salesforce Marketing Cloud projects.
Provide ongoing support and troubleshooting for Salesforce Marketing Cloud users.
Identify opportunities to streamline marketing processes and improve efficiency.
Implement leading practices for marketing automation and data management.

Qualifications:
Bachelor's degree in Marketing, Business Administration, Information Technology, or related field.
Proven Business Analyst experience.
In-depth knowledge of Salesforce Marketing Cloud, including email studio, journey builder, automation studio, and data extensions.
Strong analytical and problem-solving skills.
Excellent written, communication, and interpersonal skills.
Ability to translate complex technical concepts into understandable business terms.
Experience with data analysis and reporting tools.

Additional consideration for:
Experience with Salesforce and Automated Marketing Tools.
Understanding of higher education admissions, student lifecycle management, and advancement and alumni processes.
Experience in lead generation and sales enablement.
Salesforce Marketing Cloud and Business Analyst certifications.
Experience with other Salesforce products (Sales Cloud, Service Cloud, Data Cloud, Education Cloud, etc).
Knowledge of SQL and data modeling.

If you're a passionate and results-oriented marketing analyst who thrives on growing your network and building relationships, we want to hear from you!

**Become a part of our caring community and help us put health first**

Are you the type of person who is skilled at taking a problem and leveraging data to help solve it? We're looking for a Senior Business Intelligence Analyst to help create intelligence through analytics, utilizing data to provide clear, actionable insights for our Pharmacy. If you enjoy writing code, analyzing data, and communicating insights to non-technical stakeholders, this may be the opportunity for you!

The Senior Business Intelligence Analyst is a key business partner within Humana's Pharmacy Analytics and Consulting (PAC) team. The individual in this high-profile position will leverage SAS, Power BI, and other technologies to gather, explore, analyze, and present data, in order to create actionable business insights.

This is an opportunity to collaborate with key Pharmacy decision makers and PAC colleagues to solve growth challenges, optimize retention strategies, and bring data stories to life through analytics. You will use your expertise in working with large data sets, writing advanced code to pull data, exploring detailed analytics, and compiling visual insights -- which you'll use to consult with stakeholders and drive results in our CenterWell Pharmacy.

**Use your skills to make an impact**

**Required Qualifications**

+ Experience writing complex code in SAS and SQL (or similar languages), including work with complex data sets

+ Strategic thinker and skilled communicator, comfortable presenting and advising senior leaders

+ Collaborative and team-oriented, while able to work autonomously

+ Bachelor's and 4+ years of technical/analytical experience, or equivalent experience in a data- or analytics-oriented role

+ Demonstrated ability analyzing data and preparing visuals to solve business problems; Power BI experience preferred

+ Must be passionate about contributing to an organization focused on continuous improvement

**Preferred Qualifications**

+ Experience working with Pharmacy data

+ Advanced Degree in a quantitative discipline, analytics, or business administration

+ Experience creating analytics solutions in various healthcare settings

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$78,800 - $108,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources

We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, *WA, WI & WY only).
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!
Job Summary

The Business Intelligence Analyst is customer focused and facilitates turning data into information to drive business processes and monitoring. The position collaborates to ensure relevant analysis and complete, timely reporting is provided to meet TriWest business needs and our contract requirements. Facilitates meetings, identifies, collects, organizes and prioritizes data requirements and business processes changes to meet reporting and visualization requirements. Clarifies complex business issues and recommends solutions. Advocates business process improvement through data analysis, process change, and technology application.
Education & Experience

Required:
• Bachelor's degree in Business or any other relevant degree or equivalent experience
• If supporting TRICARE contract, must be a U.S. Citizen
• If supporting TRICARE contract, must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
• 3 - 5 years of experience in a Business Analyst or data analysis role
• Advanced knowledge of Business Intelligence tools (e.g. Tableau, SSRS, SAS)
• Experience with process flow documentation and design
• Moderate SQL development skills
Preferred:
• 2 - 5 years of experience in a healthcare operations environment
• Experienced Tableau user
• Experience with statistical analysis tools (e.g. SAS, R, etc.)
• Clinical analytics experience
• Call Center reporting experience
• Healthcare Claims reporting experience
• Experience developing Tableau dashboards
• Experience with geo-spatial analysis tools (e.g. ESRI)
Key Responsibilities

• May lead project team assignments of moderate scope requiring expert technical skills or good understanding of business functions. Collaborates with others teams within the organization to develop and implement data-driven solutions.
• Key member of business insights team requiring expert technical skills or good understanding of business functions. Documents the reporting process; works collaboratively with team members.
• Responds under short turnaround times to provide data and answer detailed questions on data and trends.
• Effectively educates end users on what reports mean by telling the story behind the report.
• Develops, delivers and maintains quality IT solutions to support business processes, in line with IT guidelines and architectures.
• Balances clients' business requirements and preferred technical architecture. Recommends creative and innovative solutions to business or technical problems. Provides client support for operation systems consistent with service level agreements (SLA's). Ensures work is technically sound and in compliance with established quality and timeliness standards.
• Simplifies or eliminates low value-added work processes.
• Takes active steps to increase understanding of client's business environment, priorities and processes, and emerging technology issues.
• Delivers analysis/reporting product and support while managing clients' expectations. Interfaces with customer and other departments to ensure project objectives are achieved. Interacts with vendors on routine testing matters.
• Analyzes and identifies core business processes for application design.
• Communicates issues openly, honestly, and timely with peers, management and customers.
• Prepare and present new initiatives to senior leadership to help obtain buy-in and support.
• May work with vendors to clarify and resolve tool/software functionality issues.
• Participates in the definition, implementation, and execution of best-practices.
• Regular and reliable attendance is required.
Competencies

Commitment to Task:Ability to conform to established policies and procedures; exhibit high motivation.
Communication / People Skills:Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
Computer Literacy:Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.
Coping / Flexibility:Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.
Independent Thinking / Self-Initiative:Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.
Information Management:Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.
Organizational Skills:Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Problem Solving / Analysis:Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.
Technical Skills:Knowledge of the healthcare industry; expertise with data modeling & data mining; experience with data architecture, design & development, with DB2 and MS SQL DBMS, one or more OLAP/Reporting tools (Cognos and Microsoft Analysis Services, ETL tools (Cognos Data Manager or MS SQL EIS); experience with Tableau; strong knowledge of Excel, Access, and query language/software.
Working Conditions

Working Conditions:
• Availability to work any shift
• Works within a standard office environment, with minimal travel
• Extensive computer work with prolonged sitting
Company Overview
Taking Care of Our Nation's Heroes.
It's Who We Are. It's What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!
Our job is to make sure that America's heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.
DoD Statement
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Benefits
We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

* Medical, Dental and Vision Coverage
* Generous paid time off
* 401(k) Retirement Savings Plan (with matching)
* Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
* Tuition reimbursement
* Paid volunteer time

*Annual base salary for Colorado, Hawaii, Washington D.C. and Washington State residents: $90,000- $115,000 depending on experience*
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.