Intelligence Analysts

What you can expect

Zoom's Global Intelligence team is seeking a Senior Analyst who will combine advanced intelligence and investigative expertise. The Senior Analyst's main function will be to protect Zoom's operations, assets, and personnel from sophisticated insider risks and external threats.

About the Team

We’re a nimble, results-driven intelligence team delivering impactful analysis and support to stakeholders across the company. As a Senior Analyst, you’ll join a talented, multidisciplinary team that integrates cyber threat intelligence, insider risk, and operational threat intelligence to protect both digital and physical environments. We value curiosity, adaptability, and collaboration—offering team members direct exposure to senior leadership and the opportunity to partner broadly across business and security functions.

Responsibilities

+ Serving as a primary subject-matter expert on private-sector intelligence, while leveraging deep understanding of nation-state and state-sponsored issues, including technical collection capabilities and insider recruitment tactics.

+ Using advanced open-source research skills to deliver timely and actionable intelligence analysis and written products, design and shape indicators and warnings, as well as establish internal and external information-sharing.

+ Overseeing the creation of intelligence processes that drive operations on high stakes matters vital to Zoom.

+ Implementing risk mitigation strategies, including developing insider risk indicators, overseeing and enhancing screening and monitoring frameworks, and also assist ing as needed in complex investigations from initiation through final resolution.

+ Interacting and collaborating with cross-functional teams, including within security, legal, and compliance, to meet stakeholder intelligence requirements.

+ Authoring in-depth assessments and investigative reports for executive leadership, and demonstrat ing exceptional judgment, strategic thinking, and communication skills while maintaining the highest levels of discretion and integrity.

What we’re looking for

Required Qualifications:

+ 8-10 years of combined experience in intelligence operations, investigations, and/or corporate security with substantial time spent in threat analysis roles.

+ Have an understanding of nation-state actors and their tactics, including to provide predictive assessments on relevant security and reputational risks.

+ Have foundational knowledge of insider risks and associated experience implementing risk mitigation strategies, including screening and monitoring frameworks.

+ Be well-organized with the ability to manage multiple projects and tasks simultaneously with minimal oversight, adjust to rapidly changing priorities, and drive projects to successful delivery.

+ Have experience delivering the highest quality written products and documentation to technical and non-technical audiences.

+ Have the ability to build trusted relationships at all organizational levels with superior communication skills (both verbal and written).

+ Possess a sense of humor, excellent interpersonal skills, business judgment, strategic thinking, superior work ethic, and ability to take initiative.

Preferred Qualifications:

+ Advanced degree in intelligence, security, or international-affairs related area.

+ Experience in conducting sensitive interviews, particularly regarding technical matters, to assist in complex investigations.

+ Proficiency in Mandarin (spoken and written).

+ Combination of government and private sector experience, including technology sector security experience.

+ Work in government, telecommunications, technology, security, risk, or compliance.

+ Active security clearance.

Salary Range or On Target Earnings:

Minimum:

$124,000.00

Maximum:

$271,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

07/09/25

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

The Human Intelligence team conducts U.S. Bank’s regulatory information sharing responses and requests to sections 314(a) and 314(b) of the USA PATRIOT Act; conducts reviews of money-laundering related subpoenas received by the bank; reviews and analyzes Investigative Referral Forms regarding potential money-laundering or terrorist financing activity and conducts Elder and Vulnerable Adult Financial Exploitation reviews, contacting Adult Protective Services as needed to report EVAFE activity. The analyst is responsible for reviewing information and transactional activity and making a recommendation to close or escalate an alert for further review. Analysts utilize internal systems to review customer and transactional information, conduct public data searches and utilize internal guidance to make such a determination.

Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework. Participates in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors. Identifies, responds and/or escalates risks as appropriate. Serves as a functional liaison between the Line of Business and the Lines of Defense.

Basic Qualifications

- Bachelor's degree, or equivalent work experience

- Typically more than two years of applicable experience

Preferred Skills/Experience

- Intermediate knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business

- Intermediate understanding of the business line’s operations, products/services, systems, and associated risks/controls

- Basic knowledge of Risk/Compliance/Audit competencies

- Strong analytical, process facilitation and project management skills

- Effective presentation, interpersonal, written and verbal communication skills

- Proficient computer navigation skills using a variety of software packages, including

Microsoft Office applications and word processing, spreadsheets, databases, and presentations

_**The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.**_

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $71,400.00 - $84,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

**Posting may be closed earlier due to high volume of applicants.**

We are a leading organization that specializes in providing innovative ServiceNow solutions. As we continue to grow and evolve, we are seeking a highly skilled and experienced ServiceNow Business Analyst to join our team. This role will focus on driving the design, configuration, and optimization of ServiceNow solutions while working closely with business stakeholders to translate their requirements into actionable technical solutions. If you’re passionate about process improvement, ServiceNow, and creating business value, we want to hear from you!

As a ServiceNow Business Analyst, you will act as a liaison between business stakeholders and technical teams to ensure the successful implementation and optimization of ServiceNow solutions. You will be responsible for gathering, analyzing, and documenting business requirements and working with development and implementation teams to translate these into technical solutions that meet business needs.

Key Responsibilities:

Requirements Gathering & Analysis: Collaborate with business stakeholders to understand their needs and document detailed business requirements for ServiceNow solutions, including ITSM, ITOM, CSM, CMDB, and other ServiceNow modules.
Business Process Mapping: Analyze and map existing business processes, identify areas for improvement, and propose streamlined workflows that leverage ServiceNow functionality.
Solution Design: Work closely with ServiceNow developers and architects to design solutions that meet business requirements, ensuring the alignment of the ServiceNow platform with business objectives and ITIL best practices.
User Stories & Documentation: Develop detailed user stories, process flows, and use cases for ServiceNow configurations, customizations, and integrations.
Configuration Support: Assist in the configuration of ServiceNow applications, including setting up business rules, workflows, forms, reports, and dashboards to meet business requirements.
Testing & Quality Assurance: Coordinate user acceptance testing (UAT), ensuring that solutions are thoroughly tested and meet business expectations before deployment.
Stakeholder Communication: Maintain regular communication with business users and technical teams to ensure alignment on project goals, timelines, and deliverables.
Continuous Improvement: Identify opportunities for continuous improvement and optimization of ServiceNow processes and functionalities based on business feedback and performance metrics.
Training & Support: Provide training and support to end-users on new or enhanced ServiceNow features, ensuring a smooth transition and adoption of new solutions.
Change Management: Help support the change management process for ServiceNow upgrades and enhancements, ensuring proper communication and user readiness for changes.

Required Qualifications:

Experience: 5+ years of experience as a Business Analyst, with at least 3 years specifically focused on ServiceNow implementations and process automation.
ServiceNow Knowledge: Deep understanding of IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and CMDB.
Business Analysis Skills: Strong ability to analyze business requirements, model processes, and translate them into technical specifications. Proficiency in creating user stories, workflows, and process documentation.
Communication Skills: Excellent verbal and written communication skills, with the ability to effectively collaborate with both business and technical teams. Strong presentation and facilitation skills.
Stakeholder Management: Proven ability to work with various stakeholders, including business leaders, IT teams, and external vendors, to gather requirements, manage expectations, and deliver results.
Problem-Solving: Strong analytical and problem-solving skills with the ability to address complex business challenges and propose effective solutions.
ITIL Knowledge: A solid understanding of ITIL frameworks, particularly in the context of ServiceNow, is highly beneficial.
Certifications: ServiceNow Certified System Administrator (CSA) or Business Analyst certifications (e.g., CBAP, IIBA) are highly desirable.

Preferred Qualifications:

Experience working in Agile/Scrum environments, including participation in sprint planning, retrospectives, and daily stand-ups
Knowledge of ServiceNow integrations (REST/SOAP) and data management
Familiarity with ServiceNow CSM features, including Case Management, Customer Portals, Knowledge Management, Omnichannel Engagement (email, chat, virtual agent), and experience configuring and optimizing customer service processes
Familiarity with advanced ServiceNow features like Flow Designer, Virtual Agent, or Performance Analytics
Experience with data migration and integration projects involving ServiceNow
Understanding of cloud technologies (AWS, Azure) and how they integrate with ServiceNow

Why Join Us?

Competitive Salary & Benefits: We offer an attractive salary package, health benefits, retirement plans, and other perks.
Career Growth: You’ll have the opportunity to develop your career by working on complex projects and gaining exposure to cutting-edge technologies in the ITSM space.
Collaborative Culture: Join a dynamic, supportive team environment where your contributions are valued and innovation is encouraged.
How to Apply: Interested candidates are encouraged to submit their resume and a cover letter outlining their relevant experience in ServiceNow and business analysis to careers@keenstack.com.

KeenStack is an equal-opportunity employer and encourages applicants from all backgrounds to apply.

Position Summary:

Ready to join the future of innovation in IT at NXP?

Are you passionate about sales enablement and optimizing the tools and processes that drive revenue growth?

We are currently looking for an experienced business system analyst with project management skills to join our dynamic hard-working team in Global Sales and Marketing IT. The Sales Enablement Business Analyst/Business Process Expert, alongside the System Architect, serves as a crucial link between Marketing, Sales and IT. We need team members who are eager to transform NXP’s sales enablement ecosystem, leveraging technology and automation to streamline sales processes, enhance productivity, and maximize customer engagement online through AI-Driven Search.

Your team

NXP IT is well recognized as a modern IT organization with a DevOps way of working. We are a diverse and high energy team, fostering a culture of collaboration, innovation and continuous improvement.
Within Global Sales and Marketing IT, we focus on enhancing internal and external applications that support the Sales and Customer journey. We work closely with business teams on strategic process improvements, developing the next generation of sales enablement capabilities to provide a best-in-class digital sales experience.
GSM IT works with vendor partners including software developers and project leads to design and implement easy to use, customer-ready solutions leveraging SaaS, cloud services and custom development where needed.
Job Responsibilities:

Manage IT Sales Enablement projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget delivery
Collaborate and partner with business and IT in defining, preparing and executing projects and change programs
Gather and analyze business requirements
Understand the needs of the business on a strategic and operational level
Develop overall project plans and approach in collaboration with the business team
Develop high-level functional design and create business workflows and user flows as needed
Analyze varying solutions and recommend strategy with an eye on automation, AI/ML, functionality, cost, technology and value as appropriate
Mitigate risks and address project obstacles as needed
Drive implementation with the onshore/offshore software development team
Effectively engage and communicate with project team, management, project stakeholders and business team to share project status and identification/resolution of any project issues
Conduct IT acceptance testing and coordinate testing with users
Coordinate project deployment with the release management team
May be responsible for sourcing, negotiations and managing outside vendors
Qualifications:

Required Experience:

BS or MS degree in Project Management, Computer Science or related technical discipline
5+ years of experience in business analysis and IT project management, with strong emphasis on sales enablement tools and processes.
Excellent communication with good presentation skills and ability to work with a geographically dispersed, multi-cultural team
Experience with one or more of the following functional domains and associated applications: Content Management Systems, Website Search Tools preferably powered by GenAI, Personalization and Recommendation engines.
Strong knowledge of software development fundamentals crossing all phases of the software development lifecycle: requirements, analysis, design, prototyping, development, testing, implementation
Experience using Agile methodologies and familiarity with Agile project management tools (Jira, Confluence)
Ability to solve complex problems through creative solutions and drive successful negotiations with project stakeholders
Familiarity with user experience (UX) design principals, particularly in sales and marketing applications.
Familiar with AI, GenAI, ML.
Join us and be part of NXP’s mission to revolutionize sales enablement through technology-driven solutions!

More information about NXP in the United States...

NXP is an Equal Opportunity/Affirmative Action Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, NXP will provide reasonable accommodations for otherwise qualified disabled individuals.

#LI-97b2

JOB DESCRIPTION
As a 100% employee-owned contractor, when you work at Sundt, you're not just hiring on at a company, you're joining a culture. Because everyone at Sundt is part owner, you'll join a team of people who are deeply invested in their work. From apprentices to managers, we're passionate about the details and deliberate in everything we do.
At Sundt we focus on building long-term prosperity for our clients, communities and employee-owners. We offer competitive pay, industry-leading benefits including a 401k and employee stock ownership plan, incentive programs for craft and administrative employees as well as training that focuses on your personal and professional growth. We're driven by skill, grit and purpose. Join us as we strive to be the most skilled builder in America
Job Summary
Reviews cost data, key performance indicators, market indicators, and economic trends. Provides data to support pursuit plans and best chances for project win and success. Designs and develops workflows, process maps, and other documents to support project pursuits and business development efforts.
Key Responsibilities
1. Ability to work nights, weekends, holidays, and early or late hours to implement upgrades and improvements with minimal disruption of end-user services.
2. Actively enforces compliance with the Employee and Company Acceptable Use of Electronic Information Systems policy and immediately reports violations to IT Manager, IT Director, Company EEO Officer, or other appropriate company officer.
3. Coordinates with business users who test, validate, and evaluate new applications or functionality and obtains sign-off from the appropriate people.
4. Defines, develops, and implements quality assurance practices and procedures, end user test plans and other quality assurance scripts and scenarios to ensure quality of the business solution.
5. Disciplined in creating and maintaining accurate and thorough documentation of business processes using interviews, document analysis, and other requirements gathering techniques.
6. Level 4 support position providing support and assistance to IT Department if needed in identifying and documenting business processes and requirements to support assigned projects.
7. Maintains adequate technical training and certifications to evaluate internal customer needs and translate them into application and operational requirements.
8. Participates in activities to support the company's strategic planning efforts.
Minimum Job Requirements
1. 4+ years technical related experience as a business analyst.
2. Associates Degree required, Bachelor's Degree preferred.
3. Proficient use of all Microsoft Office Suite programs and Power Bl.
Note: Job Description is subject to change at any time and may include other duties as assigned.
Physical Requirements
1. May stoop, kneel, or bend, on an occasional basis
2. Must be able to comply with all safety standards and procedures
3. Required to use hands to grasp, lift, handle, carry or feel objects on a frequent basis
4. Will interact with people and technology frequently during a shift/work day
5. Will lift, push or pull objects up to 50Ibs on an occasional basis.
6. Will sit, stand or walk short distances for up to the entire duration of a shift/work day.
7. Will use telephone, computer system, email, and other electronic devices on a frequent basis to communicate with internal and external customers or vendors

Safety Level
Non-Safety Sensitive
Note: Jobs with the Safety-Sensitive designation are those that include tasks or duties that the employer reasonably believes could affect the safety and health of the employee performing the task or others such as operating a vehicle, operating equipment, operating machinery or power tools, repairing/maintaining the operation of any vehicle/equipment, the handling/disposal/transport of hazardous materials, or the handling/treatment/disposal of potentially flammable/combustible materials.
Equal Opportunity Employer Statement:Sundt is committed to the equal treatment of all employees, and/or applicants for employment, and prohibits discrimination based on race, religion, sex (including pregnancy), sexual orientation, gender identity, color, age, disability, national origin, covered veteran status, genetic information; or any other classification protected by applicable Federal, state, or local laws.
Benefit list:
Market Competitive Salary (paid weekly)
Bonus Eligibility based on company, group, and individual performance
Employee Stock Ownership Plan & 401K
Industry Leading Health Coverage Starting Your First Day
Flexible Time Off (FTO)
Medical, Health Savings, and Wellness credits
Flexible Spending Accounts
Employee Assistance Program
Workplace Wellness Programs
Mental Health Program
Life and Disability Insurance
Employee-Owner Perks
Educational Assistance
Sundt Foundation - Charitable Employee-Owner's program

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

As a dedicated Business Intelligence Analyst II, you will analyze business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Create specifications for reports and analysis based on business needs and required or available data elements. May participate in cross functional teams to address business issues. Prototype solutions for displaying information based on business needs.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ or Tampa, FL. Relocation assistance is **not** available for this position.

**What you'll do:**

+ Independently or with guidance, participates in gathering business requirements by partnering with customer to define the business problem and data needs.

+ Utilizes working knowledge of multiple data structures and sources to support the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection.

+ Develops partnerships and works closely with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence enablement efforts. Includes collaborating on the design and implementation of technical standards and governance practices.

+ Applies data visualization best practices - often selecting the right data ‘tool for the job’ - to identify and interpret trends or patterns while following standard Enterprise branding.

+ Understands the value of prototyping, usability, and the end-user experience to maximize the impact of the final data visualization product (dashboard, report, insight, or analysis).

+ Acts as a trusted data visualization advisor to the stakeholder/end-user in order to drive business value.

+ Develops working knowledge of relevant data, information, and application architecture to influence decisions.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other business-related discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 2 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline.

+ Working knowledge of business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).

+ Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels.

+ Demonstrated critical thinking and advanced problem-solving skills.

+ Demonstrated presentation and communication skills.

**What sets you apart:**

+ Intermediate experience with SQL.

+ Intermediate experience with Tables and Power BI.

+ Familiar with Python.

**Compensation range:** The salary range for this position is: $63,590 - $121,530 **.**

**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Description:
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Serves as an internal consultant to the business, helping define, document and implement business process and related improvements. Works with business stakeholders to understand functional requirements, assess current operations and identify improvement opportunities. May support and/or lead process improvement projects, ensuring adherence to business, budget and other requirements.
We are open to hiring remote if we find the right talent in any of these states (AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT, VT).
What you will do to contribute to the company's success

* Gains familiarity with Business Analysis concepts, practices and methodologies.
* With guidance, performs or assist with routine business analysis activity, including:

* Working with internal stakeholders to understand business processes and requirements,
* Translating business requirements into technical and related support requirements,
* Evaluating whether existing technologies are fit-for-purpose,
* Designing, developing and installing new processes, systems or technologies,
* Training users in the use and application of new technologies,
* Identifying technical issues and developing resolution strategies.
* Assists with special projects as assigned.

* Applies advanced knowledge and skills to work individually and collaboratively with other OI team members to perform analysis on projects/experiments, and uses that analysis to advise on important strategic decisions improving the customer experience, associate efficiency, and/or the Company's profitability.
* Builds, maintains, and communicates detailed reporting models, scorecards, Key Performance Indicators (KPI), and related tools to assist corporate leadership in evaluating current products and/or business lines, assessing potential ventures, and identifying current operational weaknesses.
* Prepares and presents presentations to team and Company leadership on project results using dashboards, PowerPoint, Power BI, and/or other visualization tools.
* Provides strategic assistance to the OI Department Leadership by making recommendations in the areas of project analysis, team formation and initiatives, and best practices.
* Supports the development of short and long-term financial insight, goals, and recommendations to help drive profitability. This includes ad hoc trend/historical analysis in support of budgeting/forecasting processes as needed.
* Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs.
* Takes on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Values.

Qualifications

* Up to two years' experience
* BA Degree in Business, Analytics, Finance, Economics or related field
* Advanced Excel, ServiceNow, SQL, Power BI, Data Bricks, strongly preferred

Core Competencies

* Committed:Values each and every customer, while working hard to keep their business and support our communities.
* Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
* Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
* Personal:Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

* Medical, dental, and vision plans - start when you start!
* Life insurance (self, spouse, children)
* Paid time off (vacation, holiday, and personal/sick days)
* 401(k) - 100% company match on day 1 of employment (up to 5% of eligible compensation)
* Group Legal plan with Identity Theft Protection

Additional Perks

* Tuition reimbursement (up to $5,250 on 1st year)
* Annual community support to various organizations across the U.S.
* Associate recognition & awards programs
* Advancement opportunities
* Collaborative work environment

We're an Award-Winning Organization!

* 2021-2023 Forbes' "America's Best Midsized Employers"

Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

IT Business Intelligence Analyst III | Power BI

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Date: Jun 4, 2025

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

IT Business Intelligence Analyst III | Power BI

Are you passionate about transforming data into actionable insights? We are looking for a highly skilled IT Business Intelligence Analyst III with expertise in Power BI to drive business intelligence solutions that enhance decision-making across APS.

What You’ll Do:

+ Collaborate with business leaders to gather and prioritize data and reporting needs.

+ Develop and maintain complex Power BI reports and dashboards that provide real-time insights and drive business performance.

+ Utilize AI features in Power BI to enhance analytics.

+ Optimize BI tools by refining data models, indexing, and filtering for efficiency and scalability.

+ Design and implement Power BI custom visuals using JavaScript (Node.js).

+ Integrate Power BI with external data sources using APIs and Microsoft Fabric.

+ Manage and optimize Power BI Gateway Servers, including scheduling and performance tuning.

+ Create and maintain Power BI data models with strong proficiency in DAX and M Query.

+ Collaborate with data engineers, analysts, and business stakeholders to deliver actionable insights.

+ Champion the growth of the Power BI community, enabling self-service analytics and fostering best practices.

+ Provide technical support and training to business users and stakeholders.

+ Ensure data integrity and accuracy, supporting decision-making at all levels of the organization.

+ Establish and maintain Power BI data governance policies and best practices for security, workspace management, and data lifecycle.

+ Establish and maintain Power BI data governance policies and best practices for security, workspace management, and data lifecycle.

What We’re Looking For:

+ Strong Power BI expertise, including DAX, Power Query, and data modeling.

+ Strong command over SQL, including performance tuning and complex joins.

+ Experience with JavaScript (Node.js) for building custom visuals and extensions.

+ Experience with Python for data manipulation and automation

+ Ability to bridge the gap between business needs and technical solutions.

+ Proven experience in optimizing performance and troubleshooting BI tools.

+ Collaborate with data engineers, analysts, and business stakeholders to deliver actionable insights.

+ Knowledge of data modeling best practices and data governance principles.

+ Passion for mentoring and empowering others in data-driven decision-making.

+ Join us and play a critical role in shaping the future of business intelligence at APS!

Join us and play a critical role in shaping the future of business intelligence at APS!

Apply today to be part of an innovative and data-driven team!

Minimum Requirements

IT Business Intelligence Analyst III | Power BI

+ Bachelors' degree in Information Technology or related field

+ PLUS six (6) years of prior relevant experience or equivalent combination of education and directly related experience.

+ Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas to make large decisions within area of direct responsibility

Preferred Special Skills, Knowledge or Qualifications

+ Knowledge of business intelligence database structures, algorithms, best practices and auditing mechanisms; data warehousing and performance concepts;

+ common and complex business intelligence tools; change control and business intelligence agility methodologies; performance tuning practices; the development of complex SQL inquiries, business intelligence products such as (Tableau, Business Objects, Oracle);

+ Data warehouse objects, dimensions, hierarchies, fact tables, and aggregates; HTML and CSS; practices to create creative designs for information in print, online, and interactive formats; the integration, production, and usability of graphic solutions related to information design;

+ Visual design practices; type, illustration, and layout techniques for information design; specialized visualization tools; database and statistical programming languages (SQL or R).

Major Accountabilities

1) Manages large complex projects and systems relating to information design and business intelligence

2) Evaluates internal customers' needs and abilities in order to provide appropriate solutions

3) Conducts analyses of functional business processes and requirements for a wide range of requests using data in different formats and from various platforms

4) Interprets business requirements and determines BI solutions to meet needs; Provides input to business requirements for the design of solutions

5) Provides input to new technology opportunities with impact on the enterprise-wide BI systems

6) Designs enterprise-wide custom reports/views

7) Researches business problems and creates models that support analysis

8) Analyzes testing results to ensure the solution meets the needs of the business

9) Researches tools, frameworks and mechanisms for BI needs

10) Provides input to standards, policies and procedures for the form, structure, and attributes of the BI tools and systems.

11) Serves as a highly experienced and knowledgeable resource within the organization on information design and business intelligence

12) Leads information design training and provides assistance/expertise to employees

13) Responsible for providing guidance, coaching and training to other information design and business intelligence within job area

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Home Based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.

*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

*Working from a home office requires adequate technology and an appropriate ergonomic set up.

*Role types are subject to change based on business need.

**Become a part of our caring community and help us put health first**

Humana is seeking an individual for the Senior Business Intelligence Data Analyst to provide support for its expansion of value-based programs, working heavily with providers to achieve success on the Service Fund team.

Humana is seeking an individual for the Senior Business Intelligence Data Analyst to provide support for its expansion of value-based programs, working heavily with providers to achieve success on the Service Fund team. This individual will be responsible for assisting in the development, implementation and valuation of new programs, as well as the maintenance of current programs.

+ Utilizes complex SQL, Azure Synapse Analytics, and other technical skills to drive process improvement and assist in managing value-based relationships

+ Conducts research and produces reporting of monthly activity, providing an understanding of how the data reconciles and what it means for current and potential programs

+ Assists in producing reports and completing ad hoc requests using Excel, Azure Synapse Analytics, and other various analytical tools

+ Provides support for payments to value-based specialists

+ Aids in the evaluation of new value-based program opportunities

In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:

+ Medical Benefits

+ Dental Benefits

+ Vision Benefits

+ Health Savings Accounts

+ Flex Spending Accounts

+ Life Insurance

+ 401(k)

+ PTO including 9 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time

+ And more

**Use your skills to make an impact**

**Required Qualifications**

+ Bachelor's degree and 5+ years of data analysis experience OR Master's degree and 3+ years of data analysis experience

+ 2+ years advanced experience developing complex SQL queries

+ Advanced knowledge of Excel (ex. Pivot tables, Vlookups, formatting etc.)

+ Advanced experience working with big and complex data sets within large organizations

+ Proficiency in verbal and written communication to senior and executive leadership

**Preferred Qualifications**

+ Proficiency in understanding Healthcare related data

+ Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field

+ Experience with Azure Synapse Analytics and/or Databricks

+ Experience with Pyspark and/or Python

**Additional Information**

**_You must be authorized to work in the US without Humana sponsorship as Humana does not provide work visa sponsorship for this role._**

Work at Home/Remote Requirements

**Work-At-Home Requirements**

+ To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.

+ Wireless, Wired Cable or DSL connection is suggested.

+ Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership. (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)

+ Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

**Our Hiring Process**

As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging, and/or Video Interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone or computer. You should anticipate this interview to take approximately 10-15 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

\#LI-LM1

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$89,000 - $121,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 06-10-2025

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

​

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.