A Day In The Life
Behavioral Science and Human Services Field of Interest
Salary Breakdown
Customs and Border Protection Officers
Average
$68,060
ANNUAL
$32.72
HOURLY
Entry Level
$48,290
ANNUAL
$23.22
HOURLY
Mid Level
$66,020
ANNUAL
$31.74
HOURLY
Expert Level
$80,140
ANNUAL
$38.53
HOURLY
Program Recommendations
Customs and Border Protection Officers
Current Available & Projected Jobs
Customs and Border Protection Officers
Top Expected Tasks
Customs and Border Protection Officers
01
Examine immigration applications, visas, and passports and interview persons to determine eligibility for admission, residence, and travel in the U.S.
02
Detain persons found to be in violation of customs or immigration laws and arrange for legal action, such as deportation.
03
Inspect cargo, baggage, and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. customs regulations.
04
Locate and seize contraband, undeclared merchandise, and vehicles, aircraft, or boats that contain such merchandise.
05
Interpret and explain laws and regulations to travelers, prospective immigrants, shippers, and manufacturers.
06
Institute civil and criminal prosecutions and cooperate with other law enforcement agencies in the investigation and prosecution of those in violation of immigration or customs laws.
07
Testify regarding decisions at immigration appeals or in federal court.
08
Record and report job-related activities, findings, transactions, violations, discrepancies, and decisions.
09
Determine duty and taxes to be paid on goods.
10
Collect samples of merchandise for examination, appraisal, or testing.
Knowledge, Skills & Abilities
Customs and Border Protection Officers
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Law and Government
KNOWLEDGE
Public Safety and Security
KNOWLEDGE
English Language
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
Psychology
SKILL
Active Listening
SKILL
Critical Thinking
SKILL
Speaking
SKILL
Reading Comprehension
SKILL
Social Perceptiveness
ABILITY
Inductive Reasoning
ABILITY
Near Vision
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Problem Sensitivity
Job Opportunities
Customs and Border Protection Officers
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Teller Bilingual Part Time Yuma & Watson
Wells Fargo BUCKEYE, AZ 85396Posted about 20 hours**Why Wells Fargo:**
Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S.
**About this role:**
Wells Fargo is seeking a 25hr Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
**In this role you will:**
+ Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
+ Complete operational activities while minimizing risks under established policies
+ Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
+ Receive direction from managers and exercises judgment within defined policies and procedures
+ Escalate questions and issues to more experienced roles
+ Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
+ Identify information and services to meet customers financial needs
**Required Qualifications:**
+ 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ Bilingual speaking and listening proficiency in Spanish/English
**Desired Qualifications:**
+ Customer service focus with experience handling complex transactions across multiple systems
+ Ability to educate and connect customers to technology and share the value of mobile banking options
+ Ability to interact with integrity and professionalism with customers and team members
+ Experience working with others on a team to meet customer needs
+ Cash handling experience
+ Ability to follow policies, procedures, and regulations
+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
+ Well-organized, independent and able to prioritize in a fast-paced environment
+ Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
+ Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
**Job Expectations:**
+ Ability to work a schedule that may include most Saturdays
+ This position is not eligible for Visa sponsorship
+ Must take and pass required language assessment
**Posting Location(s):**
+ 540 S. Watson Rd, Buckeye, AZ 85326
**Posting End Date:**
28 Jul 2024
***Job posting may come down early due to volume of applicants.**
**We Value Diversity**
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Company:** WELLS FARGO BANK
**Req Number:** R-388280
**Updated:** Thu Jul 25 05:54:47 UTC 2024
**Location:** BUCKEYE,Arizona
Employment TypeFull Time
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Teller Bilingual Parttime 59th & Thomas
Wells Fargo PHOENIX, AZ 85067Posted about 20 hours**Why Wells Fargo:**
Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S.
**About this role:**
Wells Fargo is seeking a 20hr Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
**In this role you will:**
+ Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
+ Complete operational activities while minimizing risks under established policies
+ Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
+ Receive direction from managers and exercises judgment within defined policies and procedures
+ Escalate questions and issues to more experienced roles
+ Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
+ Identify information and services to meet customers financial needs
**Required Qualifications:**
+ 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ Bilingual speaking and listening proficiency in Spanish/English
**Desired Qualifications:**
+ Customer service focus with experience handling complex transactions across multiple systems
+ Ability to educate and connect customers to technology and share the value of mobile banking options
+ Ability to interact with integrity and professionalism with customers and team members
+ Experience working with others on a team to meet customer needs
+ Cash handling experience
+ Ability to follow policies, procedures, and regulations
+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
+ Well-organized, independent and able to prioritize in a fast-paced environment
+ Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
+ Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
**Job Expectations:**
+ Ability to work a schedule that may include most Saturdays
+ This position is not eligible for Visa sponsorship
+ Must take and pass required language assessment
**Posting Location(s):**
+ **5840 W Thomas Rd,PHOENIX, AZ 85031**
Spanish speaking
**Posting End Date:**
28 Jul 2024
***Job posting may come down early due to volume of applicants.**
**We Value Diversity**
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Company:** WELLS FARGO BANK
**Req Number:** R-387329
**Updated:** Thu Jul 25 05:54:48 UTC 2024
**Location:** PHOENIX,Arizona
Employment TypeFull Time
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Client Relationship Consultant 3 (Banker) - South 16th Street, AZ - Bilingual Spanish & English (38 hrs)
U.S. Bank Phoenix, AZ 85067Posted about 20 hoursAt U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
**Job Description**
Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals and needs.
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.
_A Client Relationship Consultant will not be able to perform this job without knowing how to read, write, and speak in business-level proficiency of the Spanish language._ This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.
**Basic Qualifications**
- High school diploma or equivalent
- Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training
**Preferred Skills/Experience**
- Proven ability to build and foster relationships with clients through proactive outreach and follow up
- Ability to effectively engage and communicate with clients
- Thorough knowledge of applicable bank and branch policies, procedures and support systems
- Thorough knowledge of all retail products and services
- Proven customer service and interpersonal skills
- Experience in participating in sales campaigns/promotions
- Experience with using and demonstrating digital products and self-service technologies
- Ability to explore and identify a customer’s true needs while leveraging a digital first mindset
- Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively
- Experience in the financial services industry preferred
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
**Benefits:**
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
+ Healthcare (medical, dental, vision)
+ Basic term and optional term life insurance
+ Short-term and long-term disability
+ Pregnancy disability and parental leave
+ 401(k) and employer-funded retirement plan
+ Paid vacation (from two to five weeks depending on salary grade and tenure)
+ Up to 11 paid holiday opportunities
+ Adoption assistance
+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
**EEO is the Law**
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.
**E-Verify**
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $25.63 - $28.19
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
Employment TypeFull Time
-
Bilingual Sales Consultant (Spanish)
TEKsystems Arizona City, AZ 85123Posted about 20 hours+ Pay: $24.85/hour + bonus incentive structure (up to $500/month)
+ Start: 8/26/2024 – no time off in first 5 weeks
+ Location: 100% Remote – all equipment provided
+ Hours of Operation: 8am – 9:00pm EST (8 hours between this timeframe)
A Day in the Role: Outbound setting appointments with small businesses.
+ Consult with small businesses about finance and accounting products
+ Gain a thorough understanding of the customer’s small business operations, needs, challenges and goals
+ Recommend the right solutions based on need and reinforce the value proposition
+ Create an engaging and delightful experience resulting in new customer acquisition and/or ecosystem attach
+ Consistently meet defined key performance productivity and sales metrics
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employment TypeFull Time
-
Customer Support Representative/Bilingual French - Remote
Sutherland Global Services Phoenix, AZ 85067Posted about 20 hoursWe’re Sutherland and we are currently seeking enthusiastic and people-oriented professionals **_(with bilingual French/English skills)_** to join our dynamic team in supporting customers of one of our customers, a global giant in the streaming media and entertainment industry. If you are looking to build a fulfilling career and are confident you can build rapport with callers while sharing your love of movies, tv shows and animated stories, consider joining us now and growing with us in the future.
In this position, you will use a variety of tools, resources and applications to:
+ Provide support for general billing inquiries
+ Access customer records and verify account information
+ Troubleshoot and resolve issues; determining causes when applicable, escalate when necessary
+ Identify potential needs and recommend solutions, and follow up with customers as needed
We offer:
+ Competitive base rate of $15/hour
+ Medical, dental, and vision benefits, EAP, and more health and wellness programs
+ Generous PTO
+ Paid top-notch training
+ Great work environment
+ Promote-from-within advancement opportunities
In this position, you will use a variety of tools, resources and applications to:
+ Provide support for general billing inquiries
+ Access customer records and verify account information
+ Troubleshoot and resolve issues; determining causes when applicable, escalate when necessary
+ Identify potential needs and recommend solutions, and follow up with customers as needed
We offer:
+ Competitive base rate of $15/hour
+ Medical, dental, and vision benefits, EAP, and more health and wellness programs
+ Generous PTO
+ Paid top-notch training
+ Great work environment
+ Promote-from-within advancement opportunities
Qualifications
Experience working in a customer service or contact center environment with a passion for providing an exceptional guest experience
+ Experience with streaming to include basic troubleshooting skills, and demonstrated understanding of streaming services on phones, smart TVs, etc.
+ Proficiency in both verbal and written French and English skills
+ Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)
+ Technical support experience
+ Strong problem-diagnosis and problem-solving skills
+ Multi-tasking skills, with the ability to use several applications simultaneously
+ Experience working with CRM applications (preferred)
We will supply equipment, but to work from home, you must have:
+ Excellent Internet connectivity:
+ Internet access speeds of at least 5 Mbps upload and 30 Mbps download – the faster the better!
+ In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet Service Providers are not compatible with our systems)
+ A quiet and distraction-free, secure place to work.
**IMPORTANT NOTE:** This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment.
**_About Us_**
_Sutherland, recently recognized as a Great Place to Work in the US, is a digital transformation company, making digital processes feel more human for the customers that we serve. We have been helping customers globally, across industries from financial services to healthcare, entertainment to retail, insurance to gaming, and everything in between, provide exceptional experiences for their customers for over 35 years._
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
\#SP
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
Employment TypeFull Time
-
Mandarin Remote Interpreter Position
Kelly Services Tempe, AZ 85282Posted about 20 hoursWe are hiring work-from-home interpreters to provide service for clients remotely. The suitable candidate must be fluent in English and Mandarin.
Key Job Responsibilities
Handle audio calls, interpreting conversations between individuals with limited English language skills and representatives from various industries such as Healthcare, Insurance, Financial, Law Enforcement and others.
Our candidate will:
• Save time! Save money! Support the community!
• No more commuting. No more paying for gas or parking or transit.”
• Have lunch in their kitchen rather than packing or buying expensive meals at work.
• Feel good at the end of each shift, knowing they are helping and supporting the community.
Perks
Kelly employees will enjoy the following:
• Free Skill Enhancement Training
• Paid Interpreter Training (3 weeks training)
• Weekly Pay
• Vacation and Holiday Pay
• Employee Assistance Program for mental health and well-being services
• Employee Portal/myKelly.com online community for all things Kelly
• A fantastic team that cares about its future!
The successful candidate will possess the qualities below.
• Fluent in speaking/reading in Mandarin and as well as the English language
• Pay rate: $20/hr
• High school diploma or GED.
• Knowledge of medical terminologies is considered an asset
• 18yrs of age or older
• Available to work a fixed weekly schedule of a minimum of 20 hours per week with no planned absences for at least the first 3 months.
• Legally authorized to work in the US (Minus the state of California)
• Have a suitable quiet & secure work at home environment
• Have a stable and fast internet connection
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® ?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Employment TypeFull Time
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Specialist, Global Services Representative (Bilingual in Spanish or Chinese/Mandarin Required)
Charles Schwab Phoenix, AZ 85067Posted about 20 hours**Your opportunity**
As a **Global Services Representative** , your interactions with clients will be phone based with our International and Domestic clients (individual investors) that are trading securities on both US and foreign exchanges. You will work in a collaborative, fast-paced environment, to assist with trading Futures products for both Domestic and International clients, document translation services for internal partners, foreign language translation for clients, as well as supporting our clients within Stock Plan Services. The relationships that you create and uphold will have direct impacts as you aid our clients to “Own their tomorrow”.
**NOTE: This position is** **NOT** **available for 100% remote work.**
**What you have**
**Required Qualifications:**
+ Must be able to read, write, and speak in Spanish or Chinese/Mandarin.
+ FINRA Series 7 and 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time.
**Preferred Qualifications:**
+ FINRA Series 9-10 license preferred
+ Preferably 3-5 years of experience in Client Service, Financial Services and/or Brokerage Services with an emphasis in trading, engaging with clients in a proactive and consultative manner.
+ Passion for trading and market knowledge; ability to proactively discuss trading topics and appropriate solutions with clients.
+ This department operates 24hrs a day, 6 days a week, so shift flexibility is highly preferred.
+ Excellent analytical skills with the ability to effectively mitigate risk and adhere to trading accuracy while adhering to policies, procedures, and guidelines
+ A passion to continually learn, growing your knowledge in personal finance, US and foreign markets
+ Ability to establish trust and rapport with clients over the phone
+ Excellent interpersonal and written skills with a strong customer service focus are essential
+ Resilience to help achieve client happiness in a fast-paced call environment
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
**What’s in it for you:**
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our flexible work options, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry.
**What’s in it for you**
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
+ 401(k) with company match and Employee stock purchase plan
+ Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
+ Paid parental leave and family building benefits
+ Tuition reimbursement
+ Health, dental, and vision insurance
What’s in it for you:
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at [email protected] or call 800-275-1281.
Employment TypeFull Time
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Credit Assistance Specialist - 2nd Shift - Bilingual (Spanish)
Bank of America Phoenix, AZ 85067Posted about 20 hoursCredit Assistance Specialist - 2nd Shift - Bilingual (Spanish)
Phoenix, Arizona
**Job Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
**Job Description:**
This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls forcredit productsat any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem solving competencies, sound judgement and decision makingwhile maintaining collections compliance guidelines, and providing exceptional client service and empathy meeting both the bank's and client needs.
**Schedule: Monday – Friday, 11:00am - 8:00pm (rotating Saturdays)**
**Responsibilities:**
+ Reaches out to delinquent clients to secure payment and determines reason for delinquency on active or inactive loan, deposit, and credit card accounts
+ Negotiates repayment of outstanding debt that benefits both the client and lender in a positive and professional manner, leveraging tools and resources where applicable
+ Determines the right solution for the client while staying within collections compliance guidelines
+ Demonstrates empathy for the client’s situation using ethical behavior that is consistent with the bank’s code of conduct
+ Achieves quality standards and meets key performance indicators
+ Works an established list of accounts on an automated collections system, auto-dialer, or manual calling and helps mitigate losses
**Required Qualifications:**
• Minimum of one year of customer service experience
• Excellent verbal and written communication skills
• Ability to work within the operating hours and days for this position as outlined in the posted job requisition
• Must have a commitment to exceptional customer service, including the ability to be empathetic and meet client needs
• Must be proficient in dealing with customers issues in both a routine and complex environment
• Must demonstrate negotiation and persuasion skills, and the ability to communicate and negotiate with a variety of customers and clients
• Must have the ability to navigate multiple computer systems while interacting with the customer, as well as the ability to think critically and use sound judgment in decision making
**Proficient in Spanish - Successful completion of the language assessment**
**Desired Qualifications:**
• College degree or commensurate work experience preferred
• Credit Assistance and collections experience
• Inbound/Outbound call center experience
• Banking/financial services experience
**Skills:**
+ Active Listening
+ Attention to Detail
+ Client Solutions Advisory
+ Oral Communications
+ Account Management
+ Adaptability
+ Collaboration
+ Data Collection and Entry
+ Interpret Relevant Laws, Rules, and Regulations
+ Liquidity Management
**Shift:**
2nd shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .
Employment TypeFull Time
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Bilingual MA - Phoenix 85019
Adecco US, Inc. Phoenix, AZ 85067Posted about 20 hoursAdecco Medical Permanent Recruitment is hiring a Bilingual (English/Spanish) Medical Assistant for one of our clients in Phoenix, AZ 85019.
**Job description/Requirements:**
To be considered for this opportunity, you must have the following:
+ 1+ year(s) as a medical assistant
+ Graduation from a nationally accredited Medical Assistant program
+ 6+ months of phlebotomy experience **_preferred_**
**Top benefits/perks:**
As a Medical Assistant at our client, you’ll enjoy:
+ **Benefits Available Day 1:** Health, Dental, Vision, 401k, and more!
+ **Work schedule:** Monday-Friday; no weekends!
+ **Pay:** Up to $23.00/hr (based on experience) + $1.50/hr Spanish differential
**Location:**
+ Phoenix, AZ 85019
**Contact/application information:**
+ Please apply directly and/or contact Jacob Guilliams for more information - jacob.guilliams@ adeccona.com.
**Pay Details:** $20.00 to $23.00 per hour
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Employment TypeFull Time
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Bilingual Medical Assistant
Adecco US, Inc. Tucson, AZ 85702Posted about 20 hoursAdecco Medical Permanent Recruitment is hiring a Bilingual (English/Spanish) Medical Assistant for one of our clients in Tucson, AZ 85713.
**Job description/Requirements:**
To be considered for this opportunity, you must have the following:
+ 1+ year(s) as a medical assistant
+ Graduation from a nationally accredited Medical Assistant program
+ 6+ months of phlebotomy experience **_preferred_**
**Top benefits/perks:**
As a Medical Assistant at our client, you’ll enjoy:
+ **Benefits Available Day 1:** Health, Dental, Vision, 401k, and more!
+ **Work schedule:** Monday-Friday; no weekends!
+ **Pay:** Up to $23.00/hr (based on experience) + $1.50/hr Spanish differential
**Location:**
+ Tucson, AZ 85713
**Contact/application information:**
+ Please apply directly and/or contact Jacob Guilliams for more information - jacob.guilliams@ adeccona.com.
**Pay Details:** $20.00 to $23.00 per hour
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Employment TypeFull Time
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