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Behavioral Science and Human Services

Customs and Border Protection Officers

Investigate and inspect persons, common carriers, goods, and merchandise, arriving in or departing from the United States or between states to detect violations of immigration and customs laws and regulations.

Salary Breakdown

Customs and Border Protection Officers






Entry Level





Mid Level





Expert Level





Program Recommendations

Customs and Border Protection Officers

Chandler-Gilbert Community College (MCCCD)

Administration of Justice Studies


Associate's Degree

Estrella Mountain Community College (MCCCD)

Administration of Justice Studies


Associate's Degree

Glendale Community College (MCCCD)

Administration of Justice Studies


Associate's Degree

Phoenix College (MCCCD)

Administration of Justice Studies


Associate's Degree

Paradise Valley Community College (MCCCD)

Administration of Justice Studies


Associate's Degree

Rio Salado College (MCCCD)

Administration of Justice Studies


Associate's Degree

Current Available & Projected Jobs

Customs and Border Protection Officers


Current Available Jobs


Projected job openings through 2030

Top Expected Tasks

Customs and Border Protection Officers

Knowledge, Skills & Abilities

Customs and Border Protection Officers

Common knowledge, skills & abilities needed to get a foot in the door.


Law and Government


Public Safety and Security


English Language


Customer and Personal Service




Active Listening




Critical Thinking


Reading Comprehension


Social Perceptiveness


Oral Comprehension


Oral Expression


Problem Sensitivity


Inductive Reasoning


Near Vision

Job Opportunities

Customs and Border Protection Officers

  • Bilingual Operations Processor
    Wells Fargo    CHANDLER, AZ 85286
     Posted 25 minutes    

    **About this role:**

    Wells Fargo is seeking a Bilingual (Spanish) Operations Processor in ATM DEPOSITS and Exceptions as part of Consumer and Small Business Banking Operations. Learn more about the career areas and lines of business at .

    **In this role, you will:**

    + Perform moderately complex operations duties in support of either a service center or department environment

    + Require considerable knowledge of company personnel policies and practices

    + Collect data and prepare related operational reports

    + Prepare input forms for automated data processing system

    + Utilize the company's internal operations to perform duties

    + Coordinate projects

    + Furnish information to authorized persons

    + Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation

    + Provide phone support for internal and external customers

    **Required Qualifications:**

    + 2+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education, provide phone support for internal and external customers

    **Desired Qualifications:**

    + Financial services industry experience

    + Check Handling and processing experience

    + Ability to exercise independent judgement and creative problem solving techniques

    + Solid decision making skills

    + Advanced Microsoft Office skills (Word, Excel, and Outlook) skills

    + Experience collaborating with others in a change driven environment

    + Ability to interact effectively and confidently with all levels of an organization

    + Teller experience is a plus

    + Contact center experience

    + Excellent verbal, written and interpersonal communication skills


    + A pre-employment assessment is required for this position. After submitting your application, please monitor your email for future communications.

    + Must be able to pass the Spanish Speaking Proficiency Exam administered by a third-party vendor and able to service customers in both English and Spanish. Eligible for a 5% language differential.

    **Job Expectations:**

    + Hours of operations: 6AM - 5PM Monday through Friday

    + This position is not eligible for Visa sponsorship.


    + Candidate must reside within a reasonable commute to listed locations in the posting.

    + Required location for this position is: AZ-E Building, Chandler Campus 2700 South Price Road Chandler, AZ 85286

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    **Company:** WELLS FARGO BANK

    **Req Number:** R-278283

    **Updated:** Sun Jun 04 00:00:00 UTC 2023

    **Location:** CHANDLER,Arizona

    Employment Type

    Full Time

  • Customer Service Specialist Bilingual Spanish
    Sherwin-Williams    PHOENIX, AZ 85067
     Posted 44 minutes    

    Customer Service Specialist Bilingual Spanish - ( 230008YH )

    Why Sherwin-Williams
    Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow, and discover in a place where you can thrive and Let Your Colors Show!
    At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter, and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

    Where You’ll be Working
    The individual selected for this role will be expected to work at Store #4378, located at:
    2135 E Jones Ave. Phoenix, AZ 85040

    How You’ll Perform the Role

    * Support the sales efforts at a Sherwin-Williams paint store, servicing wholesale and retail customers.

    * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
    * Ensuring that sales transactions are completed accurately, maintaining precise work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications
    * Assist in sourcing products required by customers that are not available in the store and, upon approval, place order and follow up as necessary.
    * Be responsible for opening and closing the store, making bank deposits, stocking shelves and setting up displays, cleaning store equipment, and loading and unloading trucks.

    Our Must Haves – These are our Basic Qualifications, hit apply if you meet all of them!

    * 18 years of age or older
    * Legally authorized to work in country of employment without requiring sponsorship for employment visa status, now or in the future
    * Ability to distinguish the difference between colors, a skill used when color matching or tinting paint, with or without reasonable accommodation
    * Be able to operate a computer and communicate via the telephone, with or without reasonable accommodation
    * Ability to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs., with or without reasonable accommodation
    * Operate material handling equipment (e.g. hand truck, pallet jack, forklift, etc.) safely once trained, with or without reasonable accommodation
    * Ability to converse fluently in Spanish & English in order to service Spanish-speaking & English-speaking customers and their product needs

    Extras to Help you Stand Out– These are not required for you to be eligible to apply.

    * Experience in a delivery, retail sales or customer service position
    * Possess a High school diploma or comparable certification (e.g. GED)
    * Valid driver's license

    What is the Process to get Started?
    Step 1 – Online Application

    * Find the role(s) that interest you on our Careers page:
    * Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

    Step 2 – Digital Interview

    * Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
    * You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

    Step 3 – In-Store Interview

    * Your video interview is reviewed by our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

    Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

    As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

    Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
    The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

    Primary Location : United States-Arizona-PHOENIX


    Work Locations :
    USA AZ Phoenix Commercial 704378

    2135 E Jones Ave

    Phoenix 85040

    Travel : No

    Job Posting : Jun 5, 2023

    Schedule : Full-time

    Respond By : Jul 5, 2023

    Pay Basis : 16.50 - 16.50 US Dollar (USD)

    Req ID: 230008YH

    Employment Type

    Full Time

  • Bilingual Youth Care Professionals (All Shifts)
    Devereux Advanced Behavioral Health    Tucson, AZ 85702
     Posted about 3 hours    


    _Are you interested in making a life-saving difference for children and adolescents?_

    **We're interviewing NOW for bilingual professionals like YOU for our new therapeutic program in Tucson, AZ. Day/Evening/Overnight shifts available, pays between $20 - $22/hr, plus $1,000 sign-on bonus!**

    Devereux will provide extremely high-quality, trauma-informed, culturally-competent residential and educational services for children, with intense supports for their social and emotional health. Each child’s care is individualized to their needs, with a team of professionals providing consistent support through individual assessment and counseling, group counseling, medical and mental health services, behavior management, education and vocational services, and safety planning.

    Devereux’s ultimate goal is to ensure every child receives best-in-class services designed specifically to address the traumas they have sustained during, and often before, their migration journey as well as to help them connect either to shelter or foster care, or to their sponsor.

    The **Bilingual Youth Care Professional** is part of multi-disciplinary team and is responsible for the execution of individual’s treatment objectives and goals as assigned by the clinical team. Every day you will have the opportunity to:

    + Maintain a nurturing, trauma informed, therapeutic treatment environment that is conducive to healthy emotional growth among and between individuals.

    + Protects the health and safety of the individuals while supervising and implementing program activities.

    + Administer culturally responsive strategies in behavioral management.

    + Provide education to individuals on everyday aptitudes and skills, creating an atmosphere of openness that facilitates learning and understanding of acculturation.

    + Serve as a role model of behavior and attitude in supporting individuals’ academic, social and vocational integration.

    **What Devereux Will Offer You:**

    + ASCEND – the **first career accelerator program** exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to $15k annually for undergraduate and $25k annually for graduate) and student loan repayment, among other benefits!

    + A Servant Leadership culture, where employees feel welcomed, valued and empowered to voice ideas that will benefit the individuals and families we serve.

    + Multi-disciplinary team setting with a strengths-based approach, emphasizing applied behavior analysis and positive behavior supports.

    + Best available, highest quality, low-cost benefit options – learn more at

    _Keywords: Youth Care Worker, Direct Support Professional, behavioral health, mental health, direct care worker, mentor, youth counselor, direct care professional, residential counselor, behavioral health technician_


    + High school diploma or GED required.

    + Minimum one (1) year experience working with children or adolescents.

    + Must be bilingual in English and Spanish.


    + Fully immunized/vaccinated (or have a medical/religious exemption) for Varicella, MMR, TdAp, Influenza & COVID-19 prior to starting.

    + Must be 21 years of age or older (per licensing standards)

    + Valid Arizona Driver's License & pass DMV 39-month history check

    + Current AZ Fingerprint Clearance Card with no restrictions (or eligibility to obtain with no restrictions)

    + Pre-employment Physical and Job Demand Assessment (if applicable)

    + Drug test within 24hrs of offer w/ negative results

    + Ability to attend full time, paid, New Hire Orientation Monday - Friday 8:30am-5:00pm

    + Devereux requires all individuals interviewing for a position involving contact with children to complete The Diana Screen, a screening that assesses a candidate’s understanding of appropriate boundaries between adults and children

    Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

    **Posted Date** _22 hours ago_ _(6/5/2023 1:30 PM)_

    **_Requisition ID_** _2023-30906_

    **_Category_** _Clinical_

    **_Position Type_** _Full-Time_

    **_Remote_** _No_

    The employment policies of Devereux Advanced Behavioral Health are to recruit and hire qualified employees without discrimination because of race, religion, creed, color, age, sex, marital status, national origin, citizenship status, ancestry, disability, veteran status, communication ability, gender identity or expression or sexual orientation and to treat them equally with respect to compensation and opportunities for advancement - including upgrading, promotion and transfer - consistent with individual skills and the needs of Devereux.

    Employment Type

    Full Time

    Customs and Border Protection    Tucson, AZ 85702
     Posted about 3 hours    

    Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Tucson Sector, LEOP, Sector K9 unit, located in Tucson, AZ Responsibilities This position will allow you to use your expertise to prevent illegal entry of noncitizens into the United States by land, water, or air; enforce criminal provisions of the Immigration and Nationality Laws; and seek out and apprehend smugglers or noncitizens who are in the United States illegally. Apply for this exciting opportunity to strengthen the Department's ability to protect the homeland. This position starts at a salary of $100,102.00 (GS-13, Step 1) to $130,131.00 (GS-13, Step 10) with promotion potential to $130,131.00 (GS-13 Step 10). Major duties of the Supervisory Border Patrol Agent (Canine Instructor) position include: Directing the assignments of subordinate Border Patrol Agents that perform Border Patrol functions during specified shift operations. Performing the full functions of a Border Patrol Agent with the added responsibility of supervising the subordinate agents in a unit, program, or entity, which functions in an enforcement capacity that encompasses large areas of operations. Reviewing active intelligence and deploying resources effectively to target areas of the greatest risk, while participating in and encouraging others to improve methods of information collection that will assist the intelligence program. Identifying operational problems, devising solutions, ensuring compliance of enforcement and operational practices, and appraising management of deficiencies or noted problems. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this position. Males born after 12/31/1959 must be registered with Selective Service. Primary U.S. residency for at least three of the last five years (additional details below). You may be required to pass a background investigation and/or polygraph. CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. You must be able to meet job-related medical and/or fitness standards. Who May Apply: Current federal employees with competitive status who work for U.S. Customs & Border Protection. Basic Qualification Requirements: The basic qualification requirements include experience in law enforcement or other responsible work that demonstrates the ability to make arrests and exercise sound judgment in the use of firearms; to deal effectively with individuals or persons in a courteous, tactful manner; and to analyze information rapidly and make prompt decisions. Qualifications You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Interpreting and enforcing immigration or comparable laws, rules, and regulations. Gathering and analyzing intelligence from a variety of sources. Developing case work pertaining to criminal prosecutions and investigations. Identifying and investigating smuggling operations. Devising and recommending solutions to operational problems, and apprising management of identified deficiencies and solutions. Language Requirement: Must be proficient in the Spanish language. (i.e., able to speak and read in Spanish). Canine Instructor Requirement: If you are applying for the SBPA Sector Canine Instructor position, you must have successfully completed the USBP Canine Instructor course, and you must hold and maintain a current USBP Canine Instructor certification. Firearms Requirement: This position requires that the incumbent meet initial and continuing qualifications in the use of firearms as outlined in the Gun Control Act of 1968, amended by the Lautenberg Amendment of 1996. An applicant whose background includes any of the following will be ineligible for consideration: 1) convicted of a crime punishable by imprisonment exceeding one year; 2) has any outstanding warrants or is a fugitive from justice; 3) unlawful user of or addicted to any controlled substance; 4) adjudicated as a mental defective or has been committed to a mental institution; 5) illegally or unlawfully in the United States; 6) renounced U. S. citizenship; 7) subject to a court-ordered restraining (protection) order from harassing, stalking, or threatening an intimate partner (spouse, former spouse, parent of applicant's child, individual who cohabitates or has cohabitated with the applicant), or child; or 8) convicted under Federal, State, or Tribal Court of a misdemeanor crime of domestic violence against an intimate partner or child. Physical and Medical Requirements: Because the duties of the position are of a strenuous nature and require a high degree of interaction and responsibility to the public, you may be required to undergo and successfully pass our medical screening process. We will schedule, provide and pay for the required basic medical examination. For more information, visit this link. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 06/16/2023. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Polygraph Examination: This is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination. Polygraph Reciprocity: CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package. Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. NOTE: CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into a law enforcement position. In accordance with Department of Homeland Security Directive 251-03, unless the below criteria applies, you must meet this age requirement by the date of referral to the hiring manager. Creditable law enforcement officer service covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans Preference Eligibility: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its recent decision of Isabella v. Dept. of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans preference eligibility under 5 U.S.C. § 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. For more information on Veterans' Preference eligibility please see the OPM Veterans' Guide. Education Additional Information This is a Non-Bargaining Unit status position. Motor Vehicle Operation: You must have a valid automobile driver's license at the time of appointment. Shift Work/Overtime: This position requires regular and recurring shift work. You must be willing and available to work rotating shifts. You may also be rotated between assignments and duty locations. You could be required to work overtime on a daily basis and will be compensated up to an additional 25% of your base pay in accordance with the Border Patrol Agent Pay Reform Act of 2014. Travel: Overnight travel may be required on a regular and recurring basis. Uniforms: This position requires you to wear an officially approved uniform while in duty status. Supervisory Probationary Period: You may be required to serve an 18-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within 90 days of assignment to this position. Leadership Training: All newly appointed, first-time CBP Supervisors are required to complete mandatory CBP Supervisory Leadership (SLT) training. SLT will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include three weeks of in residence training in Harpers Ferry, WV. Additionally, all newly appointed U.S. Border Patrol First-Line Supervisors are required to complete the Supervisory Field Training Unit (SFTU). The SFTU will be conducted throughout the entire 18-month probationary period. SFTU completion failure will result in the Agent's return to their previously held position or reassigned within the Agency. Note: SLT and SFTU training may be waived if previously completed or the supervisor is non-probationary. Law Enforcement Retirement: This position meets the eligibility criteria for law enforcement retirement. For more information on required years of service and retirement age clink on this link. For further information on when an employee continues or discontinues coverage under the special retirement system for law enforcement officers, please see the CSRS and FERS handbook, Chapter 46, pages 12-13. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

    Employment Type

    Full Time

  • Customer Service - Donor Support Technician (Bilingual – English/Spanish)
    CSL Plasma    Douglas, AZ 85607
     Posted about 3 hours    

    **Job Description Summary**

    Responsible for preparing the donor, donor area and equipment for the pheresis process.

    **Job Description**

    Main Responsibilities

    1. Prepares the autopheresis machine for the pheresis process.

    2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

    3. Disconnects the donor when the process is complete.

    4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

    5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.

    6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.

    7. Alerts Group Leader or Supervisor of donor flow issues.

    8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).

    9. Understands the policies and procedures associated with hyper immune programs at the center if applicable.

    10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

    11. Maintains confidentiality of all personnel, donor and center information.

    12. May be cross-trained in other areas to meet the needs of the business.

    13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

    14. Perform job-related duties as assigned.


     High school diploma or equivalent required


     Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience

     Must be able to perform basic math calculations

    **Working Conditions**

    (physical & mental requirements)

     Ability to understand, remember and apply oral and/or written instructions

     Ability to understand and follow basic instructions and guidelines

     Must be able to see and speak with customers and observe equipment operation.

     Occasionally perform tasks while standing and walking up to 100% of time

     Reach, bend, kneel and have high level of manual dexterity

     Occasionally be required to lift and carry up to 25 pounds

     Fast paced environment with frequent interruptions

     Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

     Required to work overtime and extended hours to support center operational needs

    Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

    CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL’s 401(k) Savings Program.

    **Our Benefits**

    We encourage you to make your well-being a priority. It’s important and so are you. Learn more about how we care ( at CSL.

    **About CSL Plasma**

    CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .

    **We want CSL to reflect the world around us**

    As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion ( at CSL.

    **Do work that matters at CSL Plasma!**


    CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.

    Employment Type

    Full Time

  • Client Support Specialist II - Bilingual (English/Spanish)
    ADP    Tempe, AZ 85282
     Posted about 5 hours    

    ADP is hiring a **Client Support Specialist** .

    + Are you ready to join a company offering career advancement opportunities throughout your career journey?

    + Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?

    + Are you looking for an inclusive environment with a culture of collaboration and belonging?

    If so, this may be an opportunity for you. Read on and decide for yourself.

    In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.

    The nature of what you do every day will not change your #1 goal is to help clients who have between 50 - 999 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!

    To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

    **A little about ADP:** We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the **OneTen** coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel:\_Videos

    Ready to #MakeYourMark? **Apply now!**

    **To learn more about Client Services at ADP** ,watch here:\_Services\_Videos

    **WHAT YOU'LL DO:** Responsibilities

    **What you can expect on a typical day:**

    **Be a Trusted Advisor and Problem Solver.** You will use your wide breadth of expertise to help ADP's clients solve problems for time-sensitive issues by taking a broad perspective to resolve issues and provide solutions. You will take the initiative to seek answers and positive outcomes.

    **Build Relationships.** You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."

    **Educate and Provide Recommendations.** You will leverage your ADP product and services knowledge to help clients understand our products' value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training.

    **Organize.** You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

    **TO SUCCEED IN THIS ROLE** **:** Required Qualifications

    + 3 - 5 years of experience working in client service/customer service environment or systems integration environment.

    + You can work overtime hours during peak seasons.

    A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

    + Experience noted above OR

    + Military experience where skills including teamwork, resilience, negotiation, trust-building, and a "never lose" mentality will help you build team and client relationships, identify solutions, and achieve success.


    + **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

    + **Belong** by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

    + **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.

    + **Continuously learn.** Ongoing training, development, and mentorship opportunities for even the most insatiable learner.

    + **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.

    + **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

    + **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.

    + **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.

    What are you waiting for? **Apply today!**


    **Explore our COVID-19 page to understand how ADP is approaching safety, travel, the hiring interview process, and more.**

    **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

    **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

    Employment Type

    Full Time

  • Sales Associate - Bilingual Spanish
    America's Best    Tucson, AZ 85702
     Posted 1 day    

    America's Best is part of National Vision, one of the largest and fastest-growing optical retailers in the United States. The America’s Best brand continues to grow, with 800 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

    For more details about America's Best, visit ( .

    At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

    Our strong force of talented opticians and associates help customers see their best to live their best. By selling, fitting and dispensing eyewear to customers with superb customer service, our opticians ensure our standard of excellence is never compromised – and they’re rewarded for that with an impressive benefits package.

    How would you like to have Sundays off? Yes, every Sunday we are closed!

    What would you do? – The Specifics

    The role is responsible for selling fitting and dispensing eyewear to costumers.

    + Meets National Vision's sales and company objectives.

    + Follows the America's Best "Code of Excellence" to ensure customer satisfaction by creating a warm and welcoming environment for customers.

    + Assists with dispensing eyeglasses and contact lenses to customers, as permitted by state law.

    + Performs insertion and removal training of contact lenses to customers, as permitted by state law.

    + Educates clients on proper eyeglass and contact lens care.

    + Maintains accurate and organized patient records.

    + Notifies customers when orders are ready or of any delays.

    + Assists customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.

    + Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.

    + Diligently maintains the cleanliness of all equipment, workstations and the overall facility on a daily based on safety protocols.

    + Ensures inventory control and loss prevention procedures are followed at all times.

    + Maintains visual merchandising according to Brand and Company Standards.

    + Keeps frame boards full and according to planograms.

    + Makes sure that backorder frames are pulled and the list maintained.

    Are you the right fit? – The Suitable Talent

    + Previous retail experience preferred, but not required.

    + Fluent in reading and speaking both English and Spanish.

    + 0-2 years related experience or training preferred.

    + Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.

    + Ability to give instruction in a clear and concise manner to customers.

    Education: High School Diploma or equivalent required

    Taking care of our people

    We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

    Please see our website to learn more.

    We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

    Employment Type

    Full Time

  • Bilingual Customer Service Consultant- (English/Spanish) Hybrid
    CARMAX    Tempe, AZ 85282
     Posted 2 days    

    7971 - Phoenix CEC - 1515 W. 14th Street, Tempe, Arizona, 85281

    CarMax, the way your career should be!

    **Provide an iconic customer experience**

    Ensuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Experience Consultant, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

    **What you will do – Essential responsibilities**

    + Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase

    + Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs

    + Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience

    + Mentor others as your skillset expands

    + Acquire the Automotive Sales Persons License in specific states – may require testing and travel as some states request physical presence to apply for the license.

    **Learn and succeed as part of a team**

    This is a high-energy sales environment where you will work as a team to meet goals and provide exceptional customer service. We’re not your average call center. We’ll give you everything you need to be the best you can be. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers and business leaders.

    **Qualifications and requirements**

    + Sales and customer service experience, in an area such as retail, is preferred

    + Thrive in a fast-paced environment

    + Good listening skills and a strong customer focus

    + Strong written and verbal communication skills

    + Flexible work hours with shifts that may include nights, weekends, and holidays

    + **Must live within a 60 minute commute of the site**

    **About CarMax**

    CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

    Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

    CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

    Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

    Employment Type

    Full Time

  • bilingual call center
    Randstad US    phoenix, AZ 85067
     Posted 2 days    

    bilingual call center.

    + phoenix , arizona

    + posted 1 day ago

    **job details**


    + $19.99 - $20 per hour

    + temporary

    + high school

    + category office and administrative support occupations

    + referenceAB_4252431

    job details

    Are you fluent in Spanish and enjoy customer interactions over the phone? Do you like having weekends off? How about getting paid weekly? If you are a fluent spanish speaker and have 2 years of stellar computer and communication skills, can adapt to change quickly, and like working onsite in a fun environment - we have the opportunity for you! Join Randstad today!! We are seeking top talent for our Phoenix (almost Tempe) client and would love to connect! Feel free to pick a date and time to speak with us!

    salary: $19.99 - $20 per hour

    shift: First

    work hours: 6 AM - 7 PM

    education: High` School


    + Take scripted inbound Spanish/English bilingual calls

    + Work from multiple platforms and screens

    + Computer skills

    + Customer Service skills

    + Schedule adherence

    + Reliable tranposrtation


    + Call Center (1 year of experience is required)

    + Spanish (2 years of experience is preferred)

    + Telephone Etiquette


    + Years of experience: 1 year

    + Experience level: Experienced

    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

    **get in touch**

    we are here to help you with your questions.


    **jennifer maret**

    + +1 210 239 7808 (tel:+1 210 239 7808)

    + [email protected]

    Employment Type

    Full Time

  • Bilingual Front Desk Specialist - Phoenix (Maryvale), AZ
    Centerwell    Phoenix, AZ 85067
     Posted 3 days    


    Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At CenterWell, a division of Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At CenterWell, we're seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.

    The Front Office Specialist contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Front Desk Specialist performs basic administrative/ clerical/ operational/ customer support/ computational tasks. Typically works on routine and patterned assignments.


    CenterWell is seeking a dedicated, compassionate, and experienced - **Bilingual Front Desk Specialist** - who is interested in growing with the company and being a part of something great!

    **Location** : CenterWell Senior Primary Care office located at: **6544 West Thomas Road, Phoenix, AZ 85033**

    **About CenterWell Senior Primary Care:**

    CenterWell Senior Primary Care, a subsidiary of Humana Inc., is Humana's primary care medical group practice with centers open or opening in Florida, Georgia, Kansas, Louisiana, Missouri, Arizona, Nevada, North Carolina, South Carolina, Georgia, Kentucky and Texas. CenterWell Senior Primary Care has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience. CenterWell Senior Primary Care has experience in both the treatment and management of most chronic and acute-care conditions. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health.

    **Front Desk Specialist Role Overview:**

    + Greet patients

    + Register patients according to established protocols

    + Assist patients to complete all necessary forms and documentation including medical insurance

    + Ensure patient information is accurate including billing information

    + Inform patients of medical office procedures and policy

    + Maintain and manage patient records

    + Move patients through appointments as scheduled

    + Schedule visit transportation when required

    + Answer incoming calls and deal with inquiries

    + Transfer calls as required

    + Schedule patient appointments

    + Collect co-pays and payments

    + Report statistics as required

    + Schedule hospital admissions, tests, scans and outside appointments for patients

    + Obtain external medical reports as required by medical professionals

    + Respond and comply to requests for information

    + Deal with incoming and outgoing mail

    + Complete other clerical duties as assigned

    + Maintain stock of forms and office supplies

    + Ensure reception area is well maintained, neat and clean

    + Offer and provide tours of the center when needed

    + Safeguard patient privacy and confidentiality

    **Vaccine Policy:**

    For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

    If progressed to offer, you will be required to:

    + Provide proof of full vaccination **OR**

    + Commit to weekly testing, following all CDC protocols, **OR**

    + Provide documentation for a medical or religious exemption consideration.

    This policy will not supersede state or local laws. Requests for these exemptions should be submitted at least 2 weeks prior to your scheduled first day of work.

    **Required Qualifications**

    + High School Diploma

    + Bilingual English/Spanish- Must be able to speak, read, and write in both languages without limitations or assistance

    + Experience with Microsoft, Word, Excel, Outlook

    + Administration support experience in a healthcare industry

    + Experience in a patient-facing or customer facing position within a medical office or healthcare setting

    + Demonstrated excellent patient or customer service and communication skills

    + Familiarity with care and well-being resources, or ability to research and obtain information

    + This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

    + Must be able to work at the clinic located at: 6544 West Thomas Road, Phoenix, AZ 85033

    **Preferred Qualifications**

    + Associate's Degree

    + Experience with EMR's

    + Knowledge of medical terminology

    + Knowledge of Managed care and Medicare

    **Front Desk Specialist Working hours:**

    Scheduled 40 hours per week

    Monday to Friday 8AM-5PM

    Local travel may be required; Mileage is reimbursed

    **Being a part of the CenterWell team gives you benefits that include:**

    We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with company matching, tuition reimbursement, weeks of paid vacation time, paid holidays, work-life balance, growth, a positive and fun culture and much more.

    **Alert:** Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions to add the information into the application at Humana's secure website.

    **Interview Format:**

    To enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

    If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire text interview. In this interview, you will read to a set of interview questions and you will provide text responses to each question. You should anticipate this interview to take about 15 minutes. Your text interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

    **Language Proficiency Testing:**

    Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. ​ Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

    **Equal Employment Employer:**

    CenterWell Senior Primary Care is more than an equal opportunity employer, CenterWell's dedication to promoting diversity, multiculturalism, and inclusion is at the heart of what we do in all of our CenterWell roles. Diversity is more than a commitment to us, it is the foundation of what we do. We are fully focused on diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us each uniquely wonderful.

    **Scheduled Weekly Hours**


    Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options

    Employment Type

    Full Time

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