Customs and Border Protection Officers

Thank you for your interest in joining the United States Border Patrol. To contact a recruiter please email us at. [email protected]

**Recruitment Incentive** Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered a $20,000 incentive. The first $10,000 to be paid upon successfully completing the academy and the remainder to be paid in full after completing a three-year service agreement. New Agents accepting a hard to fill location will be eligible for an additional $10,000 (for a total of $30,000). Hard to fill locations can include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. All incentive recipients will be required to sign a three-year service agreement.

The basic requirements to be eligible for a position are:
be referred for tentative selection prior to your 40th birthday (exceptions for veterans’ preference eligible or those who previously served in a federal civilian law enforcement capacity),
be a U.S. Citizen,
reside in the U.S. for at least three of the last five years (military exception),
have a valid driver's license,
possess at least one year of generalized work experience (minimum of 1,820 hours paid or unpaid) and/or a four-year degree,
no marijuana use within last 90 days (including THC/CBD) or other illegal narcotics use within 3 years, and
no face or head tattoos.
You may be disqualified from the application process if your background includes:
Use/sale of illegal drugs
Convictions, including misdemeanors for domestic violence
International harboring or concealment of undocumented non-citizens
To receive more information on a career with the US Border Patrol, please visit:

https://careers.cbp.gov/s/career-paths/usbp/bpa

If you are interested in applying, I would be happy to assist you with building your resume and getting the application process started.

Please send a new email to [email protected]

7971 - Phoenix CEC - 1515 W. 14th Street, Tempe, Arizona, 85281

CarMax, the way your career should be!

CarMax, the way your career should be!

**Provide an iconic customer experience**

As a Customer Experience Consultant, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

**What you will do – Essential responsibilities**

+ Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase

+ Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs

+ Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience

+ Mentor others as your skillset expands

+ Acquire the Automotive Sales Persons License in specific states – may require testing and travel as some states request physical presence to apply for the license.

**Learn and succeed as part of a team**

This is a high-energy sales environment where you will work as a team to meet goals and provide exceptional customer service. We’re not your average call center. We’ll give you everything you need to be the best you can be. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers and business leaders.

**Qualifications and requirements**

+ Sales and customer service experience, in an area such as retail, is preferred

+ Thrive in a fast-paced environment

+ Good listening skills and a strong customer focus

+ Strong written and verbal communication skills

+ Flexible work hours with shifts that may include nights, weekends, and holidays

+ **Candidates must live within 60 miles or 1 hour of the Customer Experience Center (CEC) location**

**About CarMax**

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The compensation range for this position is, $18.00-$26.70. CarMax provides competitive benefits. Please visit our website at benefits.carmax.com for more information regarding eligibility and details.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

ADP is hiring a **Client Onboarding Specialist** .

+ _Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?_

+ _Do you want to continuously learn through ongoing training, development, and mentorship opportunities?_

+ _Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?_

If so, this may be an opportunity for you. Read on and decide for yourself.

As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. Even more, you'll make an immediate impact once ADP's services are delivered on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.

You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be different because you will meet new clients daily, within different geographies and industries, and the solutions you provide each client will differ based on their unique needs. This will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

**A little about ADP:** We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the **_OneTen_** coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI\_Videos

Ready to #MakeYourMark? **Apply now!**

**To learn more about Implementation at ADP** , watch here: https://adp.careers/Client\_Services\_Videos

**WHAT YOU'LL DO:** _Responsibilities_

**What you can expect on a typical day:**

+ **Onboard Clients.** You'll create exceptional onboarding experiences for each product or service implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.

+ **Implement ADP Technologies.** You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.

+ **Partner Internally.** You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.

+ **Multi-Task & Communicate.** You will work on multiple time-sensitive follow-ups / projects at the same time. You will share essential information with clients and internal teams.

+ You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

**TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_

+ Prior experience is not required; we will train you to be successful!

+ You can work overtime hours during peak seasons.

**YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:**

+ **Belong** by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.

+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.

+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.

What are you waiting for? **Apply now!**

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

*** Must live in the Greater Phoenix Area ***

*** Must be Bilingual (English/Spanish) ***

PURPOSE: To provide ongoing daily support to the DDD Manager and/or Supervisor. Responsibilities include assisting with all billing and payroll duties in a timely manner. Assist with planning meetings, and day-to-day administrative responsibilities. To ensure excellent service delivery by developing and maintaining relationships with members, direct care staff, and all personnel.

MINIMUM QUALIFICATIONS:

· Experience and/or education in the field of education, social work, disability services, or related field

· Excellent verbal and written communication skills

· Excellent organizational skills and ability to meet deadlines.

· Experience with Microsoft Office (Word, Excel)

· Education and/or experience in data entry

· Ability to travel to various work sites and member homes throughout the valley.

· Must be at least 18 years of age.

· Satisfactory background check

· Able to acquire a DPS fingerprint card.

· Ability to learn new data base and software applications.

· High School Diploma or GED

· Reliable vehicle

· Must be Bilingual (English / Spanish)

ESSENTIAL JOB FUNCTIONS:

· General office duties including data entry, billing and payroll, electronic filing of company documents, updating of spreadsheets and reports to assist the Area Manager/Supervisor

· Notification of hours to staff and members, approve on-line timesheets and maintain payroll error reports.

· Answer phone calls and emails in a timely manner and prioritize requests and notify Supervisor as necessary.

· Send Habilitation documents to DDD once a month following secure email protocols.

· Ability to work a flexible schedule in order to meet billing and payroll timelines.

· Ability to work from home and maintain confidentiality and privacy guidelines.

· Assist with staffing solutions and emergency coverage to include provider intake calls and preparation/attendance of hiring and interview sessions.

· Prepare new hire packets and welcome packets and any additional mailings as requested by Supervisor.

· Work as a team member with others to assist with duties as necessary and able to include but not limited to:

· Vehicle inspections

· Fingerprinting

· Planning meeting preparation/attendance

· Home Certification re-inspections

· Follow all company and State policies and procedures including, but not limited to:

· Reporting to work on time as scheduled and work all hours as scheduled.

· Refraining from excessive absenteeism

· Obtaining prior approval for desired time off

· Maintain all records, logs, and other documentation as required by ISP's company rules and

DD State policy and procedure.

· Ensure that a clean and safe environment free from abuse, intimidation and harassment is maintained.

· Maintain all training and certifications as required by State or Company policies and procedures including DCW training.

· Maintain professional demeanor and protect confidentiality of member, staff and agency information.

· Other duties as assigned.

PHYSICAL AND MENTAL REQUIREMENTS:

· Patience and the ability to exercise restraint and self-control in potentially challenging situations.

· Ability to quickly respond to health, safety, and emergency situations.

· Ability to exercise patience while working quickly.

EQUIPMENT NORMALLY USED:

· Computer, Internet, Printer, Scanner, Copier, Cell Phone, Use of Personal Vehicle

WORK ENVIRONMENT:

• This job operates as a remote tele-work position, as Arion Care Solutions does not provide a separate workplace at a corporate location. Working from home requires a high degree of discipline and the ability to have a space dedicated to work in the home and provision for

childcare if appropriate. This position also requires in-person meetings with members and families, and traveling to their homes.

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.

As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.

**Job responsibilities**

+ Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings

+ Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements

+ Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want

+ Assists clients and the branch team by helping with new account openings when needed

+ Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures

**Required qualifications, capabilities, and skills**

+ 6+ months of customer service experience

+ High school diploma or GED equivalent

**Preferred qualifications, capabilities, and skills**

+ Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures

+ Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills

+ Strong desire and ability to influence, educate, and connect customers to technology

+ Cash handling experience

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Hello! You are invited to schedule an interview at our... Semiconductor Hiring Event! Here are a few of the details…

**Hiring Event Dates and Times** : Monday, 15 through Friday February 19, from 9am to 3pm.

Please contact me directly to schedule a personal interview! [email protected]

**Here’s why you should apply to this IT Support Specialist position:**

+ Starting at $23 per hour!

+ Top-Tier Benefits included! (Medical/Dental/Vision Insurance, 120 hours Paid Vacation/Sick, 10 Paid Holidays.)

+ Monday thru Friday, 9am to 6pm- with weekends off!

+ Overtime Opportunities.

+ Advancement Opportunities- Direct Hire Potential

**What’s a typical day as a IT Support Specialist like? You will:**

+ Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining.

+ Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.

+ Improves client references by writing and maintaining documentation.

+ Improves system performance or process flow by identifying problems and recommending changes.

+ Updates job knowledge by participating in educational opportunities and maintaining personal networks.

**This might be an outstanding fit if you:**

+ Must be bilingual- Mandarin Chinese/English

+ Hold an Associates or Bachelor in a related field is preferred)- Diploma or GED required.

+ 1- 2 years of applicable working experience is a plus but not required.

+ Self-motivated and have strong work ethics to complete tasks.

+ Adhere to stringent schedules.

+ Work independently and efficiently after adequate training

+ Take initiative to seek guidance when undertaking unfamiliar challenges.

+ Be able to communicate effectively with ANY team member remotely or in-person to escalate resource conflicts, update progress, and summarize conclusions.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Job Description

A federal client is seeking a Bilingual Clinician to support migrants at a residential services site. The Bilingual Clinician will conduct intake admissions and mental health diagnosis for youth, provide one-on-one counseling, psycho-education, and crisis intervention.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

- Masters degree in psychology, sociology, social work, or other licensable degree OR Bachelors degree in psychology, sociology, social work, or other licensable degree with 5+ years of clinical experience.

- Must have a clinical license (LMHC, LMSW, LCSW) or eligible for licensure.

- Bilingual in English and Spanish (fluent in reading, writing, and verbal).

- Able to clear a tuberculosis (TB) test.

- Comfortable with a flexible schedule to meet program/case needs.

- Strong documentation skills. - ORR experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

**Job Description Summary**

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

**Job Description**

1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.

2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.

3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.

4 May answer the telephone and answer callers question or transfer call to appropriate staff member.

5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.

6 Alerts Group Leader or Supervisor of donor flow issues.

7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

8 Understands the policies and procedures associated with hyper immune programs at the center if applicable.

9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

10 Maintains confidentiality of all personnel, donor and center information.

11 May be cross-trained in other areas to meet the needs of the business.

12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

13 Perform other job-related duties as assigned.

**Education**

• High school diploma or equivalent required

**Experience**

• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience

• Must be able to perform basic math calculations

**Working Conditions**

(physical & mental requirements)

• Ability to understand, remember and apply oral and/or written instructions

• Ability to understand and follow basic instructions and guidelines

• Must be able to see and speak with customers and observe equipment operation.

• Occasionally perform tasks while standing and walking up to 100% of time

• Reach, bend, kneel and have high level of manual dexterity

• Occasionally be required to lift and carry up to 25 pounds

• Fast paced environment with frequent interruptions

• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens

• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

• Required to work overtime and extended hours to support center operational needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

**Our Benefits**

For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

**About CSL Plasma**

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) .

**We want CSL to reflect the world around us**

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (https://www.cslplasma.com/careers/diversity-and-inclusion) at CSL.

**Do work that matters at CSL Plasma!**

R-230013

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

**Job Description Summary**

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to qualify donors for the plasma pheresis process.

**Job Description**

1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.

2 Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.

3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.

4 May answer the telephone and assists in providing appropriate information to the caller.

5 Maintains alertness and awareness to any reaction by donor may have during or after the pheresis process and notifies appropriate staff.

6 Conducts daily calibration of equipment and resolves calibration out-of-specification issues according to the SOPs.

7 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.

8 May provide guidance and technical training about processes and procedures to Reception Technicians and other staff as required.

9 Alerts Group Leader or Supervisor of donor flow issues.

10 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

11 Understands the policies and procedures associated with hyper immune programs at the center if applicable.

12 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.

13 Maintains confidentiality of all personnel, donor and center information.

14 May be cross-trained in other areas to meet the needs of the business.

15 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

16 Perform other job-related duties as assigned.

**Education**

• High school diploma or equivalent required

**Experience**

• Minimum of 18 months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience

• Must be able to perform basic math calculations

**Working Conditions**

(physical & mental requirements)

• Ability to understand, remember and apply oral and/or written instructions

• Understands, remembers and communicates routine, factual information

• Must be able to see and speak with customers and observe equipment operation.

• Occasionally perform tasks while standing and walking up to 100% of time

• Reach, bend, kneel and have high level of manual dexterity

• Occasionally be required to lift and carry up to 25 pounds

• Fast paced environment with frequent interruptions

• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens

• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

• Required to work overtime and extended hours to support center operational needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

**Our Benefits**

CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

**About CSL Plasma**

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) .

**We want CSL to reflect the world around us**

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (https://www.cslplasma.com/careers/diversity-and-inclusion) at CSL.

**Do work that matters at CSL Plasma!**

R-230017

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

**Job Description Summary**

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

**Job Description**

1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.

2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.

3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.

4 May answer the telephone and answer callers question or transfer call to appropriate staff member.

5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.

6 Alerts Group Leader or Supervisor of donor flow issues.

7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

8 Understands the policies and procedures associated with hyper immune programs at the center if applicable.

9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

10 Maintains confidentiality of all personnel, donor and center information.

11 May be cross-trained in other areas to meet the needs of the business.

12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

13 Perform other job-related duties as assigned.

Education

• High school diploma or equivalent required

Experience

• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience

• Must be able to perform basic math calculations

Working Conditions

(physical & mental requirements)

• Ability to understand, remember and apply oral and/or written instructions

• Ability to understand and follow basic instructions and guidelines

• Must be able to see and speak with customers and observe equipment operation.

• Occasionally perform tasks while standing and walking up to 100% of time

• Reach, bend, kneel and have high level of manual dexterity

• Occasionally be required to lift and carry up to 25 pounds

• Fast paced environment with frequent interruptions

• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens

• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

• Required to work overtime and extended hours to support center operational needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

**Our Benefits**

For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

**About CSL Plasma**

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) .

**We want CSL to reflect the world around us**

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (https://www.cslplasma.com/careers/diversity-and-inclusion) at CSL.

**Do work that matters at CSL Plasma!**

R-230187

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement