Private Detectives and Investigators

**Do you want your voice heard and your actions to count?**

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

**Americas Complex Investigations Analyst**

**Job Summary:**

Reporting into the Head of Americas Complex Investigations (ACI), this position supports the dual functions of ACI which are to proactively identify financial crime risk through regional complex investigations (including regional exposure reviews) and through external engagement.

This position will be responsible for supporting a team that (1) delivers an engagement model for relevant external parties (law enforcement, industry peers, etc.) and internal parties (Global Financial Crimes Division (GFCD) peers, etc.) to identify new typologies, initiatives, and best practices; and (2) coordinates regional complex investigations, including exposure reviews. This position is also responsible for supporting leadership to ensure a regionally consistent effort that enables the identification of financial crime risk, new typologies, initiatives, and best practices to enhance capabilities and mitigate potential financial crime risk. This position will also provide support and guidance to teams within the Financial Crimes Office of the Americas and GFCD.

**Major Responsibilities:**

+ In connection with the external engagement function:

+ Assist in the execution of an external engagement strategy that is calculated to improve the Bank’s ability to proactively identify (and mitigate) financial crime risk.

+ Tracking, logging, and reporting on external engagement.

+ Researching and reporting on industry best practices.

+ In connection with the complex investigations function:

+ Under the direction of a Vice President or Director, perform investigative functions as a result of internal and external leads.

+ Conduct regional exposure reviews by:

+ Tracking major adverse media

+ Requesting and reviewing bank data

+ Sending, tracking, logging, and reporting on exposure review requests made to branches within the region

+ Liaising with points of contact in the region

+ Keeping statistics and preparing reports

+ Keep senior level management regularly apprised of progress in exposure reviews.

+ Assist in conducting and managing the 314(a) and 314(b) processes.

+ Prepares communications and presentations to be shared with business line executives and senior management.

**Experience/Skills:**

+ Bachelor’s degree in criminal justice, Business, or related experience

+ 2-4 years of investigative, legal support, or related experience

+ Experience working in a regional team and maintaining relationships with regional and global colleagues

+ Proven excellence in execution in complex and demanding situations

+ Collaborative with strong interpersonal communication skills

+ Systemic thinker across enterprise

+ Process oriented coupled with a strong ability to develop appropriate program enhancing strategies

+ Detail-oriented and organized execution

+ Demonstrated ability to manage multiple projects simultaneously

+ Able to work autonomously and initiate and prioritize own work

+ Solid judgment and a practical approach to implementation

The typical base pay range for this role is between $71k-$89k depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

**Our Culture Principles**

+ Client Centric

+ People Focused

+ Listen Up. Speak Up.

+ Innovate & Simplify

+ Own & Execute

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**

The Certified Professional Coder (CPC) will perform medical claim reviews to ensure compliance with coding practices through a comprehensive record review for medical, behavioral, transportation and other healthcare providers. The CPC must have the ability to determine correct coding and appropriate documentation during the review of medical records. The CPC must also ensure that the state, federal and company requirements are met and recognize any concerning billing patterns or trends.

Activities include:

- Conduct a comprehensive medical record review to ensure billing is consistent with medical record.

- Provide detailed written summary of medical record review findings.

- Must be able to articulate findings to investigators, Medicaid plan leadership, law enforcement, legal counsel, providers, state regulators, etc.

- Review and discuss cases with Medical Directors to validate decisions.

- Assist with investigative research related to coding questions, state and federal policies.

- Identify potential billing errors, abuse, and fraud.

- Identify opportunities for savings related to potential cases which may warrant a prepayment review.

- Maintain appropriate records, files, documentation, etc.

- Ability to travel for meetings and potential to testify

**Required Qualifications**

- AAPC Coding certification - Certified Professional Coder (CPC)

- 3+ years of experience in medical coding or documentation auditing.

- Strong knowledge of standard industry coding guides and guidelines including CPT, HCPCS, ICD-10, CMS 1500 and UB04 data elements

- Experience with researching coding, state regulations and policies.

- Working experience with Microsoft Excel

- Strong attention to detail and ability to review and interpret data

- Excellent communication skills

**Preferred Qualifications**

- 2 years or more previous experience with Behavioral Health coding/auditing of records

- Licensed Clinical Social Worker (LCSW)

- Licensed Independent Social Worker (LISW)

- Licensed Master Social Worker (LMSW)

- Prior auditing experience

- Excellent analytical skills

**Education**

- AAPC Certified Professional Coder Certification (CPC)

**Pay Range**

The typical pay range for this role is:

$43,888.00 - $102,081.60

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 12/06/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

Function as primary client liaison and lead for assigned pharmaceutical investigator meetings. Handle pharmaceutical investigator meetings through the implementation of strategy, delivery of objectives and execution of logistics, while effectively working with clients. Responsible for coordination of program planning from post contract execution to final billing for Transfer of Value reporting, while providing unparalleled levels of customer service on all programs. Work closely with client contact to understand and meet program objectives/outcomes. Act as main point of contact for program attendees. The scope of this position is dependent upon assigned account/programs. Duties will vary from client-to-client and program-to- program.

**What You'll Do:**

+ Complete project timeline; establish a work flow schedule with client and suppliers to facilitate timely and accurate handling of all program details.

+ Use business program management system to manage program from contract turn-over meeting to final bill completion.

+ Manage and negotiate any additional hotel needs, destination management company (DMC), air and all third party contracts. Monitor attrition dates, cancellation policies to ensure contracted services are performed.

+ Communicate between Information Technology support and clients for web requirements on assigned programs.

+ Work with creative team to produce program materials.

+ Coordinate and possibly attend site inspections as needed.

+ Coordinate all program details and produce a program itinerary / working agenda that outlines all program specifics and requirements.

+ Conduct program debrief with client.

+ Work with accounting to complete final bill, review final billing prior to final invoicing to client.

+ Maintain accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures for ToV reporting.

+ Evaluate program impact and reassesses objectives and outcomes; plan for continuous improvement.

+ Partner with designated team to communicate registration, air needs, status meetings and continuous communication throughout program.

+ Able to assist with any level of meeting or event including those of a sophisticated nature, large volume, high level of confidentiality, international scope, HCP attended, etc.

+ Promote positive team environment as a positive role model.

+ Maintain proactive, positive, open line of communication with client to ensure understanding of expectations and client happiness.

+ Act as lead, communicate program requirements to team as needed; work closely with support departments to exceed client requirements and objectives.

+ Act as main point of contact for program attendees.

+ Partner with third party suppliers to arrange their services.

+ Conduct regularly scheduled status meetings with client and stakeholders from pre-launch through program operation and ensures program objectives are executed.

+ May be requested to manage VIP special projects and lead all aspects of VIP logistics.

+ Develop positive relationships with multiple contacts within client and supplier organizations.

+ May participate in client presentations as requested.

+ Review processes and offer solutions/additions as needed.

+ Responsible for accurate program forecasting and updating business management systems with accurate financial information as needed.

+ Handle overall program budget, review and audit all program related TOV billing for accuracy. Track and report expenses to clients and communicate changes on a consistent basis.

+ May initiate and reconcile supplier payments.

+ Work with leader to forecast overall program financials and ensure monthly tracking for actual.

+ Monitor foreign exchange rates for sharp fluctuations which may impact the budget

+ Work on special projects as assigned by team leadership.

+ Travel required to execute assigned investigator meetings in destinations worldwide and/or program site visits (as needed).

+ Keep abreast of industry standards and trends related to responsibilities.

+ Develop and maintain key client and supplier relationships

+ Develop and maintain knowledge of technology and/or software solutions

+ Prioritize multiple projects/demands effectively

**What We're Looking For:**

+ **REQUIRED:** 5-7 years meeting planning experience with at least 3 years supporting Pharma business.

+ Pharmaceutical Investigator Meetings planning experience required.

+ 4 year degree preferred. CMP designation preferred.

+ Ability to communicate effectively and professionally with all levels of management and clients.

+ Neat and professional appearance

+ Ability to work accurately and timely – in order to meet deadlines

+ Ability to be flexible and handle change well

+ Shown skills for technology and/or software solutions and analytical skills required.

+ Microsoft Word and Excel experience – Advanced level

+ Experience with meeting industry technology required (CVENT)

+ Advanced oral and written presentation skills required

+ Ability to travel by airplane, boat, rail and/or car with travel up to 40%

**Location**

United States

The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT\_2023BenefitsAtAGlance\_Without\_Rates\_Final.pdf)

**The #TeamGBT Experience**

Work and life: Find your happy medium at Amex GBT.

+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

+ **Develop the skills you want** when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

+ **We strive to champion Diversity, Equity, and Inclusion** in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

+ **Wellbeing resources** to support mental and emotional health for you and your immediate family.

+ And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

**What if I don’t meet every requirement?** If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

Junior Planner supporting Investigator Meetings with attendee management pre-event and onsite attendee management & logistics during program operation.

**What You'll Do:**

+ Cvent attendee management

+ Assisting with Cvent Website build process along with planner

+ Coordinating travel booking process in collaboration with travel booking teams

+ Managing attendee inquiries

+ Rooming list management

+ Liaison to preferred ground, DMC provider or third party vendors

+ Ground transportation management

+ Cross checking all attendee management details pre-meeting to ensure accuracy

+ Post event attendee management for recording attendance & transfer of value reporting needs

+ Manage sign in sheet or Cvent On Arrival usage for onsite sign in at meetings

+ Order meeting supplies, as needed, per meeting

+ Attend meeting client calls, as needed, per meeting

+ Assist Investigator Meetings Planner with attendee communications including but not limited to invitations, reminders & final confirmation emails sent through Cvent

+ Updating meeting materials

+ Visa letter management

+ Transfer of value reporting management

+ Work on special projects as assigned by team leadership.

+ Travel required to destinations worldwide, in support of client site inspections and/or program operations.

+ Keep abreast of industry standards and trends related to responsibilities.

+ Develop and maintain key client and supplier relationships

+ Develop and maintain knowledge of technology and/or software solutions

+ Prioritize multiple projects/demands effectively

**What We're Looking For:**

+ **REQUIRED:** 2-4 years meeting coordination experience.

+ Pharmaceutical meetings attendee management experience preferred.

+ 4 year degree preferred. CMP designation preferred.

+ Ability to communicate effectively and professionally with all levels of management and clients.

+ Neat and professional appearance

+ Ability to work accurately and timely – in order to meet deadlines

+ Ability to be flexible and handle change well

+ Proven skills for technology and/or software solutions and analytical skills required.

+ Microsoft Word and Excel experience – Advanced level

+ Experience with meeting industry technology required (CVENT)

+ Advanced oral and written presentation skills required

+ Ability to travel by airplane, boat, rail and/or car with travel up to 40%

**Location**

United States

The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT\_2023BenefitsAtAGlance\_Without\_Rates\_Final.pdf)

**The #TeamGBT Experience**

Work and life: Find your happy medium at Amex GBT.

+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

+ **Develop the skills you want** when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

+ **We strive to champion Diversity, Equity, and Inclusion** in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

+ **Wellbeing resources** to support mental and emotional health for you and your immediate family.

+ And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

**What if I don’t meet every requirement?** If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

HR Advisory Services is hiring an HR Investigator to support . Investigators fact find on matters where concerns have been raised by employees and external customers to ensure that the Bank’s environment and employees live up to our Code of Conduct and Core Values, helping to ensure an ethical culture across the enterprise. Investigations include allegations of EEO behavior such as discrimination, harassment, retaliation as well as general misconduct.

As an Investigator you will be responsible for handling sensitive and challenging HR investigations. Your work will include investigating and resolving complex and urgent allegations, frequently on truncated timelines, and communicating effectively throughout a case with partners.

Investigators examine matters holistically and, where necessary, delve deeply into cases to ensure that root causes are determined and addressed. As a trusted partner, you will be expected to ensure that appropriate stakeholders are brought to the table to discuss the resolution and outcomes for current cases while proactively addressing conditions or problems that could cause situations to reoccur in the future. Understanding when and how these matters are escalated to stakeholders is critical. Investigators will be expected to think creatively and explore innovative solutions with partners across the organization.

Investigators skillfully conduct all facets of investigations, including conducting investigational interviews, writing summaries, and liaising with business line and HR partners.

Basic Qualifications

- Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience

- Six or more years of experience in employee relations or as an HR Generalist, or equivalent experience

Preferred Skills/Experience

- Diplomacy and executive communication skills; experience with influential authority

- Discretion and trustworthiness with highly sensitive matters

- Knowledge of and practical application of employment law in investigation situations

- Expertise in investigative interviews

- Flexibility and agility when demands and priorities shift

- Demonstrated resiliency and emotional intelligence in handling challenging situations and serious topics

- JD and/or advanced HR degrees/certifications a significant plus

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

**EEO is the Law**

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $102,340.00 - $120,400.00 - $132,440.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

HR Advisory Services is hiring an HR Investigator to support . Investigators fact find on matters where concerns have been raised by employees and external customers to ensure that the Bank’s environment and employees live up to our Code of Conduct and Core Values, helping to ensure an ethical culture across the enterprise. Investigations include allegations of EEO behavior such as discrimination, harassment, retaliation as well as general misconduct.

As an Investigator you will be responsible for handling sensitive and challenging HR investigations. Your work will include investigating and resolving complex and urgent allegations, frequently on truncated timelines, and communicating effectively throughout a case with partners.

Investigators examine matters holistically and, where necessary, delve deeply into cases to ensure that root causes are determined and addressed. As a trusted partner, you will be expected to ensure that appropriate stakeholders are brought to the table to discuss the resolution and outcomes for current cases while proactively addressing conditions or problems that could cause situations to reoccur in the future. Understanding when and how these matters are escalated to stakeholders is critical. Investigators will be expected to think creatively and explore innovative solutions with partners across the organization.

Investigators skillfully conduct all facets of investigations, including conducting investigational interviews, writing summaries, and liaising with business line and HR partners.

Basic Qualifications

- Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience

- Five or more years of experience in employee relations or as an HR Generalist, or equivalent experience

Preferred Skills/Experience

- Diplomacy and executive communication skills; experience with influential authority

- Discretion and trustworthiness with highly sensitive matters

- Knowledge of and practical application of employment law in investigation situations

- Expertise in investigative interviews

- Flexibility and agility when demands and priorities shift

- Demonstrated resiliency and emotional intelligence in handling challenging situations and serious topics

- JD and/or advanced HR degrees/certifications a significant plus

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

**EEO is the Law**

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $90,100.00 - $106,000.00 - $116,600.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

HR Advisory Services is hiring an HR Investigator to support . Investigators fact find on matters where concerns have been raised by employees and external customers to ensure that the Bank’s environment and employees live up to our Code of Conduct and Core Values, helping to ensure an ethical culture across the enterprise. Investigations include allegations of EEO behavior such as discrimination, harassment, retaliation as well as general misconduct.

As an Investigator you will be responsible for handling sensitive and challenging HR investigations. Your work will include investigating and resolving complex and urgent allegations, frequently on truncated timelines, and communicating effectively throughout a case with partners.

Investigators examine matters holistically and, where necessary, delve deeply into cases to ensure that root causes are determined and addressed. As a trusted partner, you will be expected to ensure that appropriate stakeholders are brought to the table to discuss the resolution and outcomes for current cases while proactively addressing conditions or problems that could cause situations to reoccur in the future. Understanding when and how these matters are escalated to stakeholders is critical. Investigators will be expected to think creatively and explore innovative solutions with partners across the organization.

Investigators skillfully conduct all facets of investigations, including conducting investigational interviews, writing summaries, and liaising with business line and HR partners.

Basic Qualifications

- Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience

- Six or more years of experience in employee relations or as an HR Generalist, or equivalent experience

Preferred Skills/Experience

- Diplomacy and executive communication skills; experience with influential authority

- Discretion and trustworthiness with highly sensitive matters

- Knowledge of and practical application of employment law in investigation situations

- Expertise in investigative interviews

- Flexibility and agility when demands and priorities shift

- Demonstrated resiliency and emotional intelligence in handling challenging situations and serious topics

- JD and/or advanced HR degrees/certifications a significant plus

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

**EEO is the Law**

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $102,340.00 - $120,400.00 - $132,440.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

Conducts investigations to identify, assess, decision and report on activity that indicates an exposure to financial crimes. Ensures potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. Provides subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with criminal risk frameworks and standards to ensure compliance as well as support trending, analysis and insights generation.

+ Develops solutions and makes recommendations based on an understanding of business strategy and stakeholder needs.

+ Provides advice and guidance to assigned business/group on implementation of solutions.

+ Helps determine business priorities and best sequence for execution of business/group strategy.

+ Conducts independent analysis and assessment to resolve strategic issues.

+ Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

+ Builds effective relationships with internal/external stakeholders (e.g. law enforcement agencies and other Financial Institutions to collaborate in investigations).

+ Ensures alignment between stakeholders.

+ Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.

+ Identifies business needs, provides content/develops tools and training programs; may include delivery of training to audiences.

+ Analyzes and assesses incidents or cases that may be complex and require knowledge on several different product lines.

+ Prepares reports, notifications and activity/case filings per guidelines and standards.

+ Supports the planning and implementation of programs designed to minimize risk exposures and maximize the efficiency and effectiveness of the analytical processes.

+ Provides input and develops recommendations for process and customer service improvements.

+ Stays abreast of financial crimes risk trends, relevant regulations and compliance standards.

+ Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.

+ Supports the collection of evidence and information to be used for multiple purposes including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements.

+ Documents actions and information found throughout the investigation to develop and maintain account/case files.

+ Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.

+ Gathers and formats data into regular and ad-hoc reports, and dashboards.

+ Analyzes data and information to provide insights and recommendations.

+ Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.

+ Provides notification, information and instructions to internal/external stakeholders related to incidents as necessary.

+ Focus may be on a business/group.

+ Thinks creatively and proposes new solutions.

+ Exercises judgment to identify, diagnose, and solve problems within given rules.

+ Works mostly independently.

+ Broader work or accountabilities may be assigned as needed. **Qualifications:**

+ Typically, between 3-5 years of relevant experience and a post-secondary degree in related field of study or an equivalent combination of education and experience.

+ Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset.

+ Knowledge of banking products, services, processes, and organization is an asset.

+ Specialized knowledge from education and/or business experience.

+ Verbal & written communication skills - In-depth.

+ Collaboration & team skills - In-depth.

+ Analytical and problem solving skills - In-depth.

+ Influence skills - In-depth.

**Salary:**

$41,715.00 - $73,800.00

**Pay Type:**

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

**We’re here to help**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

At Lumen, we are committed to creating and maintaining an ethical business culture. Lumen’s Corporate Ethics & Compliance Team, led by the Company’s Chief Ethics and Compliance Officer, is responsible for communicating and reinforcing the ethical and legal standards that govern our business conduct. Our team is seeking a full-time Lead Corporate Investigator to conduct internal investigations into concerns raised internally and externally and reported to the Compliance team through a variety of channels, including the Lumen Integrity Line. The investigator will report directly to the Manager of Corporate Investigations, will work closely with Management, Human Resources and members of the Law Department while conducting investigations, and will otherwise support the Ethics and Compliance team. The Corporate Investigator role in the organization is critical to the success of the company.

**Location**

This role has been designated as fully remote, US.

**The Main Responsibilities**

+ Efficiently conduct internal investigations into allegations of illegal or unethical conduct involving Lumen employees, contractors, suppliers, vendors, customers, or members of the general public.

+ Effectively prioritize and manage investigations of varying degrees of severity, complexity, and urgency.

+ Must be able to respond quickly to critical events that require immediate investigative support and demonstrate flexibility in responding to changes in assignment and job responsibility.

+ Thoroughly document investigative findings and prepare concise Reports of Investigation for read-outs to Human Resources and Senior Management.

+ Demonstrate excellent research, analytical, oral and written communication skills.

+ Effectively and professionally support and communicate with members of Human Resources, Senior Management, Corporate Security, Internal Audit, Finance, Law Department, and other business units throughout the investigations process and in other support of other Ethics and Compliance initiatives.

+ Identify and make recommendations on remedial measures following investigations

+ Possess the highest degree of integrity and a demonstrated ability to protect confidential information

+ Travel may be required for more complex investigations.

**What We Look For in a Candidate**

Required

+ The ideal candidate is a critical thinker and active listener, exercises good judgment, has excellent written and oral communication and organizational skills, and serves as a collaborative team member

+ Juris Doctor required

+ 3+ years experience conducting investigations or similar experience in a law firm, company, or state, federal, or other government agency

+ Excellent research, analytical, written, and verbal communication skills

+ Organizational, time-management and prioritization capabilities, with the ability to manage workload independently and efficiently

+ Sound business and legal judgment

Preferred

+ Background in or general understanding of investigations, fraud investigations, accounting principles, human resources, and/or EEO laws (Title VII, ADA, ADEA) is a plus. Submission of a writing sample is encouraged.

+ Experience with publicly-traded company and/or in technology or telecommunications industry

**Legal Statements**

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

**Compensation**

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

**Location Based Pay Ranges**

**$80,510 - $107,340** in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

**$84,740 - $112,980** in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

**$88,980 - $118,630** in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

**$93,210 - $124,280** in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 335815

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

**Salary Range**

**Salary Min :**

80510

**Salary Max :**

124280

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

**Application Deadline**

11/22/2024

**Why USAA?**

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

**The Opportunity**

As a dedicated Manager, Fraud Investigations, you will coordinate fraud investigations staff and resources through the investigation of suspected or know criminal activity. Ensures the appropriate tools, training, and resources are available to support the unit's mission and objectives. Accountable for team performance related to compliance and risk mitigation.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX OR Phoenix, AZ. Relocation assistance is not available for this position.

**What you'll do:**

+ Responsible for supervision of the regulatory functions to include ownership of the investigative processes and procedures, including reporting and oversight functions.

+ Represents the unit on various projects, meetings, and initiatives regarding fraud investigations.

+ Continuously seeks opportunities to improve service to members, internal customers, and business partners internal and external to USAA.

+ Prepares investigative reports, presents case updates, conducts presentations, and makes recommendations for process improvements.

+ Stays abreast of current events, changes in applicable laws, regulations, and news events that may affect USAA and its members.

+ Perform required Enterprise Access Reviews to add, remove, and validate workforce access/entitlements.

+ Serves as the business subject matter expert (information Steward) to identify and classify critical information assets and lead the business and technical metadata.

+ Serves as a Bank Custodian to provide testimony in criminal and civil proceedings to the grand jury and/or trial courts as well as files vital regulatory reports.

+ Builds and is responsible for a team of employees in Fraud Investigations through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities.

+ Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor’s Degree: OR 4 years of related financial services or federal, state, local, or military law enforcement investigations experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 6 years of experience with financial crimes in a corporate environment or a major law enforcement, intelligence, public service, or private sector security organization.

+ 2 years of direct team lead, supervisory or management experience required.

+ Expert knowledge in the Bank Secrecy Act, USA Patriot Act, and other applicable laws and regulations.

+ Experienced knowledge of Microsoft Office.

**What sets you apart:**

+ 5 years financial crimes or financial crimes compliance experience.

+ 1 or more years of experience authoring and reviewing Suspicious Activity Reports (SAR).

+ 1 or more years of experience in managing, coaching, and mentoring a team of investigators.

+ Experience in leading small-scale projects/process improvement initiatives.

+ Demonstrated interpersonal, communication, and collaboration skills.

+ Proven ability to proactively identify, address, and handle risk.

+ Proven ability to independently conduct analysis and solve problems.

+ US military experience through military service or a military spouse/domestic partner.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $89,990 - $172,000.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits** : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.