Funeral Attendants

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).

**JOB RESPONSIBILITIES**

**Arrangements Conference**

+ Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation.

+ May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software.

+ Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.

+ Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities.

+ Responsible for reviewing and authorizing merchandise and service contract revisions.

**Directing Services**

+ Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.

+ Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members.

+ Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services.

**Event Planning**

+ Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home.

+ May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier.

+ May attends community or charity events to represent and promote the location or market.

**Embalming**

+ Cares for deceased in a respectful manner. Following company processes and procedures, verifies identification, reviews embalming authorization. Following company processes and adhering to hazardous waste procedures cleans and embalms body; uses scalpels, pumps, tubes, and equipment to replace bodily fluids/waste with embalming fluids; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains.

+ Verifies appropriate casket and lining according to contract. Dresses casket and lays deceased. Updates status in propriety software.

+ Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment.

+ Inventories and reorders supplies.

**General**

+ Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations.

+ Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned.

**Minimum requirements**

**Education & Licenses**

+ Graduated from an accredited school or college of mortuary science

**Certification/License**

+ Current Funeral Director and Embalmer dual license within the practicing state

+ Valid state driver’s license with an acceptable driving record required to operate company owned vehicles

**Experience**

+ Industry experience is preferred

**Knowledge, Skills & Abilities**

+ Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.

+ Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives

+ Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated

+ Ability to build professional and trusting business relations

+ Professional written and verbal communication skills

+ Public speaking skills with the ability to influence and gain consensus

+ Proficient using databases in automated processes

+ Proficient MS Office skills

**Work conditions**

**Work Environment**

+ Work is both indoors and outdoors during all seasons and weather

+ Professional business attire required when in contact with families

**Work Postures**

+ Frequent, continuous periods of time sitting or standing, up 6 hours per day

+ Frequent climbing stairs to access buildings frequently

**Physical Demands**

+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

+ Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps

**Work Hours**

+ Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary.

Postal Code: 85344

Category (Portal Searching): Operations

Job Location: US-AZ - Parker

Job Profile ID: F00223

Time Type: Full time

Location Name: Parker Funeral Home

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.

Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.

We currently have an opening for a Funeral Attendant at Brings Broadway Chapel in Tucson, AZ. The Funeral Attendant will set up and assist with viewings, funeral services, memorial services, transfer of remains from the place of death to the funeral home, and other tasks associated with funeral and memorial services as assigned by management.

Overview & Responsibilities:

+ Assists the funeral director with a variety of tasks during funerals and visitations to ensure that services run smoothly

+ Maintains a friendly attitude while offering assistance and guidance to all persons entering the location

+ Assists in the movement of the casketed deceased and other related items in and out of visitation area funeral home chapel, church, or other places of service

+ Drives the hearse, family limousine, or other vehicles in the funeral cortege and other funeral related activities

Requirements & Qualifications:

+ Caring, empathetic, and committed to providing best-in-class service to customers

+ Availability to work weekends, evenings, and days on an on-call basis as needed

+ Strong communication skills and high levels of compassion and integrity

+ Detail-oriented with a positive attitude and a team player

+ Ability to lift 75lbs safely

+ Valid state-issued driver’s license with a clear driving record

#ENT2023