Funeral Attendants

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).

**JOB RESPONSIBILITIES**

**Arrangements Conference**

+ Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation.

+ May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software.

+ Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.

+ Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities.

+ Responsible for reviewing and authorizing merchandise and service contract revisions.

**Directing Services**

+ Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.

+ Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members.

+ Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services.

**Event Planning**

+ Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home.

+ May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier.

+ May attends community or charity events to represent and promote the location or market.

**Embalming**

+ Cares for deceased in a respectful manner. Following company processes and procedures, verifies identification, reviews embalming authorization. Following company processes and adhering to hazardous waste procedures cleans and embalms body; uses scalpels, pumps, tubes, and equipment to replace bodily fluids/waste with embalming fluids; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains.

+ Verifies appropriate casket and lining according to contract. Dresses casket and lays deceased. Updates status in propriety software.

+ Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment.

+ Inventories and reorders supplies.

**General**

+ Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations.

+ Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned.

**Minimum requirements**

**Education & Licenses**

+ Graduated from an accredited school or college of mortuary science

**Certification/License**

+ Current Funeral Director and Embalmer dual license within the practicing state

+ Valid state driver’s license with an acceptable driving record required to operate company owned vehicles

**Experience**

+ Industry experience is preferred

**Knowledge, Skills & Abilities**

+ Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.

+ Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives

+ Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated

+ Ability to build professional and trusting business relations

+ Professional written and verbal communication skills

+ Public speaking skills with the ability to influence and gain consensus

+ Proficient using databases in automated processes

+ Proficient MS Office skills

**Work conditions**

**Work Environment**

+ Work is both indoors and outdoors during all seasons and weather

+ Professional business attire required when in contact with families

**Work Postures**

+ Frequent, continuous periods of time sitting or standing, up 6 hours per day

+ Frequent climbing stairs to access buildings frequently

**Physical Demands**

+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

+ Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps

**Work Hours**

+ Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary.

Postal Code: 86442

Category (Portal Searching): Operations

Job Location: US-AZ - Bullhead City

Job Profile ID: F00223

Time Type: Full time

Location Name: Dimond & Sons Silver Bell Chapel - Mohave Cremation Service

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.

Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.

We currently have an opening for a Funeral Attendant at Adair Dodge Chapel in Tucson, AZ. The Funeral Attendant will set up and assist with viewings, funeral services, memorial services, transfer of remains from the place of death to the funeral home, and other tasks associated with funeral and memorial services as assigned by management.

Overview & Responsibilities:

+ Assists the funeral director with a variety of tasks during funerals and visitations to ensure that services run smoothly

+ Maintains a friendly attitude while offering assistance and guidance to all persons entering the location

+ Assists in the movement of the casketed deceased and other related items in and out of visitation area funeral home chapel, church, or other places of service

+ Drives the hearse, family limousine, or other vehicles in the funeral cortege and other funeral related activities

Requirements & Qualifications:

+ Caring, empathetic, and committed to providing best-in-class service to customers

+ Availability to work weekends, evenings, and days on an on-call basis as needed

+ Strong communication skills and high levels of compassion and integrity

+ Detail-oriented with a positive attitude and a team player

+ Ability to lift 75lbs safely

+ Valid state-issued driver’s license with a clear driving record

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.

Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.

We currently have an opening for a Funeral Director/Embalmer at Legacy Funeral Home in Chandler, Arizona. The Funeral Director/Embalmer manages all phases of the funeral arrangement, from setting up funeral services to final disposition.

Overview & Responsibilities:

+ Ensures every client family is presented with all service and merchandise options – Every Family, Every Option, Every Time

+ Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files

+ Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor

+ Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)

+ Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location

+ Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations

+ Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)

+ Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as-needed basis (per appropriate licensing) to the instructions obtained from the family

+ Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality

+ Completes tasks and details resulting from the arrangement conference

+ Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations

+ Conducts and attends funeral services regularly

+ Leads all post-service follow-ups as needed

Requirements & Qualifications:

+ Current state licensure for funeral directing & embalming

+ Self-motivated and energetic

+ Strong oral and written communication skills

+ Caring, empathetic, and committed to providing best-in-class service to customers

+ Sensitivity and knowledge of different philosophical systems and religions

+ Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture

+ Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)

+ Valid state-issued driver’s license with a clear driving record

Team Member Benefits Include:

+ Entry-level and experienced professionals; students and veterans – we offer complete career paths regardless of your career and life stage

+ Unique ShareLife® technology lets you create one-of-a-kind life celebrations for the families you serve

+ Competitive salaries and performance incentives

+ Team member referral program

+ Medical, dental, prescription, and vision insurance

+ Vacation, sick, and holiday pay

+ 401k with company match

+ Company-paid life insurance, long-term disability, and short-term disabilit y

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required.

**JOB RESPONSIBILITIES**

**Funeral Services**

+ Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased

+ Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn

+ Greet visitors, provide programs, answers questions, and provide funeral services information

+ May serve as pallbearer

+ May drive families to cemetery site

+ Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers

**Office Assistance**

+ Courteously answer phones, screen callers, and take ‘first call’ information

+ Notify staff members when appointments arrive and escort guests to appropriate room

+ Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming

+ Review a variety of documents for accuracy

+ Data entry of document information into proprietary systems

+ Receive deliveries

+ Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task

**Driver and vehicle maintenance**

+ Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family’s residence, care center, or funeral home

+ May transport the deceased to funeral home

+ Wash, vacuum, and clean vehicles to ensure vehicle is presentable

+ Fuels vehicles as necessary; following safety guidelines and expenditure processes

**MINIMUM** **Requirements**

**Education**

+ High School Diploma or equivalent

**Certification/License**

+ Valid state issued driver’s license with an acceptable driving record

**Experience**

+ No prior work experience required

+ Funeral industry experience preferred

**Knowledge, Skills and Abilities**

+ Ability to follow instructions given over the phone or in person

+ Ability to use personal computer and type

+ Ability to work and communicate effectively with others

+ Ability to work with kindness and compassion for the deceased and their families

+ Ability to maintain composure in challenging situations

+ Good verbal and written communications skills

+ Ability to maintain confidentiality

+ Ability to work with colleagues to accomplish tasks

+ Ability to work evenings and weekends

+ Ability to lift up to 50 pounds; push/pull up to 200 pounds

**Work CONDITIONS**

When considering the work hours associated with this job, the following factors may apply:

**Work Environment**

+ Work indoors and outdoors during all seasons and weather conditions

+ Professional Dress is required when in contact with families

+ Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions

**Work Postures**

+ Frequent, continuous periods of time standing, up 6 hours per day

+ Climbing stairs to access buildings frequently

**Physical Demands**

+ Ability to lift up to 50 pounds; push/pull up to 200 pounds

+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

**Work Hours**

+ Working beyond “standard” hours, including weekends, nights and holidays

+ Local travel

Postal Code: 85712

Category (Portal Searching): Operations

Job Location: US-AZ - Tucson

Job Profile ID: F00299

Time Type: Part time

Location Name: East Lawn Palms Cemetery

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required.

**JOB RESPONSIBILITIES**

**Funeral Services**

+ Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased

+ Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn

+ Greet visitors, provide programs, answers questions, and provide funeral services information

+ May serve as pallbearer

+ May drive families to cemetery site

+ Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers

**Office Assistance**

+ Courteously answer phones, screen callers, and take ‘first call’ information

+ Notify staff members when appointments arrive and escort guests to appropriate room

+ Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming

+ Review a variety of documents for accuracy

+ Data entry of document information into proprietary systems

+ Receive deliveries

+ Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task

**Driver and vehicle maintenance**

+ Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family’s residence, care center, or funeral home

+ May transport the deceased to funeral home

+ Wash, vacuum, and clean vehicles to ensure vehicle is presentable

+ Fuels vehicles as necessary; following safety guidelines and expenditure processes

**MINIMUM** **Requirements**

**Education**

+ High School Diploma or equivalent

**Certification/License**

+ Valid state issued driver’s license with an acceptable driving record

**Experience**

+ No prior work experience required

+ Funeral industry experience preferred

**Knowledge, Skills and Abilities**

+ Ability to follow instructions given over the phone or in person

+ Ability to use personal computer and type

+ Ability to work and communicate effectively with others

+ Ability to work with kindness and compassion for the deceased and their families

+ Ability to maintain composure in challenging situations

+ Good verbal and written communications skills

+ Ability to maintain confidentiality

+ Ability to work with colleagues to accomplish tasks

+ Ability to work evenings and weekends

+ Ability to lift up to 50 pounds; push/pull up to 200 pounds

**Work CONDITIONS**

When considering the work hours associated with this job, the following factors may apply:

**Work Environment**

+ Work indoors and outdoors during all seasons and weather conditions

+ Professional Dress is required when in contact with families

+ Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions

**Work Postures**

+ Frequent, continuous periods of time standing, up 6 hours per day

+ Climbing stairs to access buildings frequently

**Physical Demands**

+ Ability to lift up to 50 pounds; push/pull up to 200 pounds

+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

**Work Hours**

+ Working beyond “standard” hours, including weekends, nights and holidays

+ Local travel

Postal Code: 85364

Category (Portal Searching): Operations

Job Location: US-AZ - Yuma

Job Profile ID: F00299

Time Type: Part time

Location Name: Johnson Mortuary & Desert Lawn