First-Line Supervisors of Office and Administrative Support Workers

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member (Base Salary Commission). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Qualifications

Excellent communication skills - written, verbal and listening

Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams

Skills
People-oriented, Organizational skills, Self-motivated,Detail oriented, Dedicated to customer service, Able to learn computer functions, Experience in a variety of computer applications, particularly Windows, Ability to work in a team environment, Ability to multi-task

Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs

Responsibilities
Establish customer relationships and follow up with customers, as needed
•Use a customer-focused, needs-based review process to educate customers about insurance options
•Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

Benefits
•Salary plus commission/bonus
•Paid time off (vacation and personal/sick days)
•Valuable experience
•Growth potential/Opportunity for advancement within my agency
•Compensation: $45,000.00 - $85,000.00 per year

$23.26/hr, 40 hrs/wk, 52 wks/yr

NACOG now offers a NEW Employee Hiring Incentive of $500 for this position

SUMMARY

In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Working under administrative supervision and with moderate difficulty, this position is responsible for providing direct administrative support to the Department Director.  This position also provides administrative support to various related agency and governmental councils and committees.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Drafts and finalizes correspondence, reports, executive summaries, and compliance documentation to ensure state and federal program compliance and effective program operations
Arranges for Director’s in-state and out-of-state travel to ensure compliance with program and travel policy guidelines
Conducts research and collects data for Department projects and studies to ensure timely and accurate reporting of program information
Maintains Director’s calendar to maximize the efficiency and effectiveness of the Director’s program operations and meet the need of program clients
Maintains program files to ensure complete and accurate records of program activities and compliance
Handles incoming and outgoing mail and manages distribution of documents for Director’s review and approval to ensure timely and appropriate response and service delivery
Assists Director in the preparation of grant proposals to ensure high quality, comprehensive proposals for program funding
Assists Director in developing, implementing, and revising Department policies and procedures to support effective and efficient program operations
Provides administrative assistance for various agency and government council and committee meetings, including: preparing agendas, coordinating meeting logistics and arrangements, recording and transcribing minutes, and tracking membership, to support the Director’s effective and efficient leadership and participation in various councils and committees
Provides support to Department Director and management, including participating in weekly administrative team meetings, to promote efficient and effective administrative services

Other related duties as assigned.

EDUCATION AND/OR EXPERIENCE:

High School Diploma/GED; and 4 years’ administrative assistance experience; OR an equivalent combination of education, training, and experience which demonstrates the ability to perform the duties of the position.

 CONDITIONS OF EMPLOYMENT:

Criminal Background Check
Motor Vehicle Report (annually)
Fingerprint Clearance Card, Level I

 CERTIFICATES & LICENSES:

            N/A

 TECHNICAL COMPETENCIES:

Use of minute-taking technology

 GENERAL COMPETENCIES:

Collaboration
Communication (written and verbal)
Cultural competence
Discretion
Initiative/Innovation
Office Competence
Organizational Skills
Problem solving

 TRAVEL REQUIRED:  

X  < 5%       □ < 25%         □ < 50%         □ < 75%      □ 100%

 PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

Physical Activity:   Frequent sitting, listening, talking, walking, stooping, reaching, pushing, pulling, grasping, finger use, and repetitive motion.  Occasional standing, climbing, balancing, crouching, lifting, and feeling.

Physical exertion:   ___ Sedentary;   _X_ Light;   ___Medium;   ___ Heavy;   ___ Very Heavy.  Work involves exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Visual requirements:  Close visual acuity for compiling and analyzing data; viewing a computer screen; and reading.

Working conditions:  Not substantially exposed to adverse environmental conditions.

 NACOG is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, genetic information, or any other characteristic protected by the state, federal, or local law. NACOG is committed to providing access, equal opportunity and reasonable accommodation for individual with disabilities in employment, its services, programs, and activities.

Benefits include: Agency Paid Health, Dental, Vision, Arizona State Retirement (ASRS); Vacation, Sick & Holiday Pay

About Us
UNS Energy Corporation, headquartered in Tucson, Arizona, is a subsidiary of Fortis Inc., the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

Your Employer of Choice
Our culture is rooted in shared core values that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.

We create opportunities for employees to thrive through:
Continual growth: In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.
Active Engagement: We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.
Total compensation: UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

Job Description - Senior Key Account Manager
Are you ready to be at the forefront of a transformative revolution in the energy sector? Tucson Electric Power is seeking a passionate and visionary Senior Key Account Manager to play a pivotal role in facilitating the energy transition. As more individuals and communities than ever before become deeply conscious of their energy consumption and its impact, this position offers the unique opportunity to lead, innovate, and drive change. As a Senior Key Account Manager, you will be entrusted with managing a portfolio of high-profile accounts and customers whose actions have far-reaching effects within our community. This is not just a job; it's a chance to move the needle through active engagement and strategic thinking.

What you'll do:
Collaborate with our large customers to guide them in becoming exemplary stewards of sustainable energy practices.
Manage assigned customer accounts, including high-profile entities.
Demonstrate your problem-solving skills to address complex challenges posed by the evolving energy landscape.
Act as a visionary partner, helping customers articulate their goals and navigate the path toward achieving them.
Forge connections between customer aspirations and the solutions we offer, sometimes even anticipating questions they haven't thought to ask.
Strategically analyze patterns in the industry, effectively communicating existing programs, and crafting innovative solutions that bridge customer desires and our offerings.
Provide holistic insights that consider the big picture while demonstrating resilience and initiative in driving progress.

What you bring:
Experience in energy-related industries, sustainability, or environmental management is highly desirable.
Ability to navigate nuances of both regulated and competitive sectors, representing shareholder interests in contract negotiations and administration.
Proven track record of project management, team leadership, and cross-functional collaboration.
Strong financial and performance analysis skills, capable of constructing customer needs analysis and driving custom solution opportunities.
Exceptional communication and negotiation skills, especially concerning technical energy issues.
Visionary thinking, the ability to identify industry trends, integrate new technologies, and adapt to dynamic market changes.
Adept at building and maintaining relationships with key decision makers, stakeholders, and influencers.
Strong problem-solving mindset with the ability to tackle complex challenges and drive innovative solutions.
Bachelor's degree in a relevant field, advanced degree preferred.

*Full job description

Position-Related Responsibilities
Manages assigned large customer and high-profile accounts for UNS Energy Corporation companies, including Tucson Electric Power Company, and UES Electric and UES Gas. Provides knowledge of the electric and gas energy industry including distribution, transmission/transportation systems, generation, energy procurement, wholesale markets, and pricing. Understands and can apply nuances of the regulated and competitive sectors. Provides all aspects of customer care, energy solutions and problem resolution. Understands, communicates, and negotiates technical energy issues. Represents shareholder interests in contract negotiations and contract administration. Project manages and creates internal expert teams; provides customer intelligence, analysis, and strategy. Provides back-up for non-assigned accounts.

Knowledge, Skills & Abilities (Equivalent combination of education and experience will be considered)

Minimum Qualifications
A bachelor’s degree and five or more years of directly related work experience, or equivalent combination of education and experience.
Ability to analyze customer energy objectives, develop a customer strategic engagement plan to meet those objectives, make strategic decisions and recommendations relating to the energy service needs of major to very large commercial customers.
Ability to review business drivers and Environmental, Social, and Governance Goals of assigned customer portfolio, develop strategies to support ESG goals and key business drivers.
Ability to develop customer segment industry knowledge; understand market dynamics & macroeconomic influencers; maintain awareness of competitor's activity with each potential & existing account; ensure that appropriate response strategies are formulated & implemented such as EE Programs, New Products & Services, Data Analysis, and Customer/TEP joint solutions.
Ability to partner with internal and external stakeholders to rally resources, and partner with customers to foster retention and expansion efforts.
Ability to partner with internal and external stakeholders to drive economic development: plans, facilitates, & conducts meaningful customer engagements; acts as focal point for problem resolution while monitoring the successful close out of issues & actions; and demonstrates ability to build lasting, trusting, & widespread relationships across the customer’s organization.
Ability to excel in inter-personal relationships and difficult communications. Must be able to foster relationship with executive leadership of account assignments as needed.
Demonstrated listening skills, empathy, and adaptability. Experience communicating difficult messages.
Demonstrated time management and ability to appropriately prioritize projects and customer requests.
Mathematical and financial analysis skills, written and verbal communication skills.
Ability to understand the customer’s business processes and related energy needs.
Excellent written and verbal communication skills and the ability to work effectively with customers and all levels of company personnel.
Ability to excel in inter-personal relationships and difficult communications.

Preferred Qualifications
Post graduate study in related field: business, law, administration, accounting, math.
Proficient in Company’s sales, marketing, and operating processes
Broad understanding and knowledge of Company’s products and services
Maintains current understanding of industry trends and product applications.
Passion for the energy sector.
Advanced knowledge of electric infrastructure – generation source, transmission, distribution and their impact on commercial customer processes and energy needs.
Advanced knowledge of electric industry – demand, energy, electric energy options (i.e. self-generation) ACC and FERC regulatory issues, deregulation in Arizona and nationwide.
Knowledge of electric pricing – UES electric tariffs, Tucson Electric Power Company tariffs, competitive pricing, pricing negotiation for special contract and deregulation arrangements.
Knowledge of Tucson Electric Power Company’s, and UES Electric’s Rules & Regulations, Policies and Procedures and the Arizona Administrative Code.
Experience developing and convening events and/or forums that support customer retention & expansion, regional economic development.
Demonstrated experience negotiating contracts and or agreements.
Pay Rate: $86,000 - $96,000+ depending on experience

All job offers are contingent on successful completion of a pre-employment drug screen and background check.

Description

LOCATION: Phoenix Citadel Corps

STATUS:FT/40hr/week

MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Phoenix Citadel Corps of The Salvation Army is looking to fill an Administrative Assistant position. The successful candidate for this position will have the ability to work with a diverse group of people, be computer literate in MS Office applications and excellent verbal and written communication skills. This position is benefit eligible and comes with vacation, sick, health, vision, life insurance, free membership and more.

QUALIFICATIONS:

+ High School Diploma or equivalent

+ Some college coursework preferred

+ Ability to work with a variety of people

+ Excellent organizational skills

+ Computer literate in MS Office applications

+ Ability to maintain strict confidentiality

+ Excellent verbal and written communications skills

+ Minimum 2 years administrative assistant experience

RESPONSIBILITIES:

+ Typing, filing, answer all incoming calls, take messages, direct calls, & distribute phone messages.

+ Insure efficient operation of office equipment & maintain service contracts & call for service as needed.

+ Order and purchase supplies when needed and as directed by CO & keep office supplies inventory.

+ Troubleshoot IT problems or questions arise with the THQ IT Department.

+ Responsible to count and deposit weekly offering and income in accordance with Salvation Army policy.

+ Maintain petty cash funds & be responsible to distribute income to individuals who have requested reimbursement and who have permission to use petty cash. Collect receipts and vouchers; batching vouchers for reimbursement from DHQ; cashing petty cash checks.

+ Maintain custodial account for all Corps programs, including depositing income and reimbursements.

+ Maintain cartridge and world service records.

+ Distribute receipts at the end of the year as requested by soldiers/attendees.

+ Responsible for collecting and batching all bills for payment; securing the CO's authorization for payment; sending bills to DHQ accounts payable for processing.

+ Responsible to manage inquiries related to accounts payable and receivable, petty cash, custodial account, and other financial concerns, and provide a weekly report to the CO for review

+ Maintain a neat and orderly appearance & greet the public with a smile and positive attitude.

+ Insure compliance with fleet safety requirements for all drivers (Corps/LDSAC).

+ Keep Corps statistics.

+ Act as Human Resource representative for all employees (Corps/LDSAC).

+ Understand and be compliant with the policies & protocols outlined in the Salvation Army employee handbook.

+ Process biweekly payroll to DHQ HR Department insuring that time cards accurately reflect hours worked.

+ Process all new hire orientation requests to DHQ HR for scheduling new hire on-boarding.

+ Consult with DHQ HR Department to insure TSA policies and procedures are being upheld.

+ Process 3rd party and vehicle insurance claims as necessary.

+ Purchase program supplies for Corps programs as directed by the CO’s.

+ Insure compliance with all aspects of the Protect the Mission program, including facility maintenance, training, paperwork, background checks and annual and/or semi-annual inspections.

Seasonal:

+ Responsible to distribute applications to kettle workers, this includes making sure there is enough copies of application forms; maintaining a call back file; assist in interviewing applicants when directed by CO.

+ Maintain adequate records of hours, time cards in relation to kettle workers.

+ Distribute and collect time sheets to and from kettle workers. Responsible to get time sheet to DHQ.

+ Assist the Kettle Coordinator, as needed, in the placement of kettle workers at locations.

+ Maintain proper documentation on kettle workers that are not placed due to policy violations.

+ Assist with the nightly bagging and depositing of kettle income in the bank.

Other duties as assigned as they relate to the position of Administrative Assistant.

PHYSICAL REQUIREMENTS:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

**Additional Information** Remote Based Position

**Job Number** 23167441

**Job Category** Sales & Marketing

**Location** Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

**Schedule** Full-Time

**Located Remotely?** Y

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Handles customer inquiries and lead requests for defined accounts within US Account Sales. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Drives customer loyalty by delivering service excellence throughout each customer experience. Demonstrates excellent selling skills and strong communication skills. Drives revenue by proactively soliciting new business from existing account base within Account Sales and re-soliciting past business leads. Takes on new business development accounts to qualify and develop a pipeline for the Account Sales organization. Reports to the Sales and Ops Leader, Account Sales to align on sales activities to generate business.

**CANDIDATE PROFILE**

**Education and Experience** **:**

**Required:**

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

**Preferred:**

• 2 years experience selling group business, either at a property or in a sales office.

• Knowledge of property operations, Food and Beverage (F&B).

• Knowledge of the group sales process for all brands and how to close a sale.

• Team-based selling experience.

• Hospitality Management Degree.

**CORE WORK ACTIVITIES**

**Managing Sales Activities**

• Handles customer inquiries and leads requests for defined accounts within US Account Sales.

• Responds in a timely manner to incoming business transient and group/catering opportunities.

• Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty.

• Verifies that business is turned over properly and in a timely fashion for quality service delivery.

• Maintains customer loyalty by delivering service excellence throughout each customer experience.

• Demonstrates excellent selling skills and strong communication skills.

• Works collaboratively with other sales channels (e.g., Area Sales, Account Sales, on-property resources) to verify sales efforts are coordinated, complementary, and not duplicative.

• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand) and how to sell against them.

• Closes the best opportunities for each property based on market conditions and individual property needs.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Transfers accurate, complete, and timely information to property in accordance with brand standards.

• Understands and actively utilizes company marketing initiative/incentives to close on business.

• Implements process improvements and best practices.

• Leverages resources and administrative/support staff to achieve goals.

• Utilizes internal lead referral tools (e.g., eProspecting Portal) to solicit new business opportunities and contacts.

• Re-solicits realized opportunities, including turndowns, lost opportunities, and actualized business for defined accounts within the US Account Sales Organization when appropriate.

• Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, new business calls, face to face activities).

• Qualifies and maintains customer’s long-term business potential and refers customers to market, field, hotel or national sales office, as required.

• Presents stakeholder hotel benefits and features based on customer needs.

• Understands and utilizes all business processes written in support of the sales organization.

• Utilizes negotiation skills and creative selling abilities to uncover new business.

• Performs other reasonable duties as assigned by leadership.

**Building Successful Relationships**

• Establishes coordinated sales efforts that are complementary and not duplicative.

• Drives customer loyalty through excellent customer service throughout the sales process.

• Serves the customer by understanding their needs and recommending appropriate features and services that best meet their needs.

• Builds and strengthens relationships with existing and new customers to enable future bookings.

• Builds and maintains strong working relationships with key internal and external stakeholders.

• Establishes clear expectations for customers and properties throughout the sales process.

• Effectively resolves guest issues that arise as a result of the sales process.

• Brings issues to the attention of leadership teams as appropriate.

**California Applicants Only:** The pay range for this position is $22.41 to $47.00 per hour.

**Colorado Applicants Only:** The hourly pay range for this position is $22.41 to $42.73.

**New York City & Westchester County, NY Applicants Only:** The pay range for this position is $27.12 to $47.00 per hour.

**Washington Applicants Only:** The hourly pay range for this position is $22.41to $47.00. In addition, the position is eligible for a quarterly bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.

**Job Number** 23161404

**Job Category** Administrative

**Location** The Ritz-Carlton Dove Mountain, 15000 N Secret Springs Dr, Marana, Arizona, United States

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**POSITION SUMMARY**

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Job Number** 23150481

**Job Category** Finance & Accounting

**Location** CEC Omaha, 1818 North 90th Street, Omaha, Nebraska, United States

**Schedule** Full-Time

**Located Remotely?** Y

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

As a key member of the Global Customer Engagement Centers (CECs), the Manager, Finance, CEC Consolidations & Reporting will work with the Director, Finance, CEC Consolidations & Reporting in designing, implementing, and managing consolidated reporting for 20 global CECs. The manager will work across the respective CEC finance teams to develop consolidated reporting/dashboards to facilitate leadership decision-making. The Manager will be a key contributor to the ongoing monitoring and forecasting of financial performance and the development and implementation of actionable recommendations to address identified business challenges and opportunities. The Manager will assist with the CEC enterprise-wide annual budget and long-range planning process to include the timely and efficient execution of these processes. The Manager will coordinate with multiple stakeholders including CEC leadership, Finance and discipline teams, as well as external stakeholders. She/he must be adept at tapping diverse sources of information, anticipating challenges, and engaging and partnering with key business leaders and owners, thereby strengthening Marriott’s competitive advantage through excellence in financial management.

EXPECTED CONTRIBUTIONS

1. Develops and provides on-going financial reporting and analysis for the Customer Engagement Centers on a consolidated and site-specific basis.

2. Contributes to the coordination and development of the annual operating and capital budgets for the assigned CEC offices.

3. Develops and provides on-going specialized reporting and analysis as needed (i.e. Loyalty reporting, GL compliance, entity reporting, transfer pricing).

4. Contributes to the coordination and development of the monthly and quarterly forecasts for the assigned CEC offices/departments

5. Prepares and researches monthly variances for consolidated CEC reporting for senior leadership.

6. Ensures company financial accounts are reconciled appropriately and are in compliance with local statutory reporting and US GAAP.

7. Manages the collection of financial data from multiple sources to prepare forecast schedules, accounting entries, researches problems encountered with the data or responds to inquiries regarding the entries.

8. Researches discrepancies and unusual transactions/issues. Identifies errors, assesses the impact of the error and proposes corrections.

9. Partners with CEC, FBP and Global Finance groups, as appropriate, to provide routine and ad-hoc operating results and analysis to leadership.

10. Uses KPIs and other data and reports produced to monitor and forecast financial performance in assigned areas against business plans.

11. Contributes knowledge and partner to deliver the timely and effective execution of the annual budget, forecast and long range planning processes, partnering with finance leadership.

1. Ensures in-depth knowledge and understanding of current processes and tools to facilitate serving as a key resource to FBP and CEC staff.

2. Contributes to budget preparations and/or LRP guidelines for CEC costs.

3. Performs variance analyses and develops/prepares reports required by the FBP-BMSC and CEC teams.

12. Ensures compliance to statutory requirements (e.g. audit, corporate tax, statutory filing, VAT, business tax, employer’s obligations on social insurance/housing fund).

13. Completes ROI calculations and sensitivity analysis for various projects and proposals. This information is shared with the VP of Finance-CEC, the VP of CEC, and the General Managers of all CECs highlighting reservation sales office proficiencies and opportunities for improvement.

14. Provides ad hoc analysis and recommendations to CEC finance and business leaders, market leadership.

15. Conducts evaluations and financial analysis and prepares cost analyses related to various operations. Makes recommendations based upon this analysis.

16. Audits accounts and accounting processes and makes recommendations to improve and streamline processes and ensure appropriate controls are in place.

17. Prepares period end and year-to-date account analysis reports for reservations sales centers.

18. Prepares period end financial statements and billing account reconciliations.

19. Special projects as assigned, including ad hoc requests for information and analysis on closure ratio, booking trends, and impact to CEC due to global crises.

20. Maintains a strong knowledge of key business factors within all CEC Offices and identifies areas of opportunity for cost reduction.

21. Provides analytical support for large, complex, cross-functional CEC related initiatives.

22. Provides on-going operational and business analysis support to senior leadership to support strategic decision making using appropriate approaches, systems and resources.

23. Identifies and surfaces best practices from existing environments and areas of opportunities to increase profitability, reduce risks, and/or improve operational efficiencies.

24. Develops and maintains relationships with various CEC business leaders, immediate supervisor, co-workers, market leadership and the general manager(s) of CEC offices.

25. Performs complex quantitative and qualitative analysis for CEC business leaders. Responds to the more complex questions and problems with minimal guidance from immediate supervisor.

26. Performs financial analysis of actual and future results, by gathering and synthesizing current state data, understanding and modeling future state proposals, and developing presentations that compare data, highlight risks to the business and creatively resolve risk.

CANDIDATE PROFILE

Education and Experience

Required:

1. Bachelor’s degree required, preferably in Finance or Accounting; or related equivalent experience.

2. Strong quantitative and qualitative analysis skills; able to manage, analyze and report on large datasets; able to take complex information and present it in a clear and concise manner

3. Experience with Microsoft Office for data analysis, presentations and memos

4. Experience with Microsoft office applications including Excel, Access, Word and PowerPoint

5. Able to work under limited supervision to solve problems and implement solutions

**Preferred:**

1. Knowledge of Marriott and hospitality industry

2. 5 + years’ experience in finance, accounting and/or lodging related discipline

3. Consulting and project management skills highly valued

4. Peoplesoft experience a plus

5. Extensive experience in data gathering and analysis

6. Experience with Smartsheets and/or Microsoft Power BI a plus

Skills and Knowledge

1. **Analytical/Critical Thinking** - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems. Ability to question data for validity and obtain timely closure on related issues.

2. **Technical Expertise** – Proficient ability to work with multiple relational databases, understanding the logic and complexity of each one and applying that logic to create queries that can be used to manipulate large quantities of data.

3. **Customer Needs** – Customer-service orientation including evaluation/validation of requests and prompt follow-up.

4. **Economics and Accounting** - Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.

5. **Sales and Marketing** - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Management Competencies

1. **Teamwork** – Skilled at promoting a cohesive team environment. Ability to work both independently and as part of an effective team.

2. **Building Credible Relationships** - Demonstrates self-confidence and capable of building credibility among peers and senior management, including CEC business leaders, immediate supervisor, market leadership and general managers.

3. **Business Acumen** : Understands market dynamics, enterprise level objectives and important aspects of Marriott’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks; identify issues, and recommend strategies and plans.

4. **Communication** - Excellent interpersonal, written, and oral communication skills. Ability to articulate clearly and present complex issues. Skilled at clearly conveying information and ideas through telephonic media; engaging the audience and helping them understand and retain the message. Must be able to regularly communicate with and provide analytical support to various business leaders and market leadership personnel on findings and analysis. May present findings and analysis to Sr. Leadership.

5. **Driving for Results** - Skilled at setting goals for personal accomplishment; working tenaciously to meet or exceed those goals.

6. **Planning and Organizing** - Skilled at establishing courses of action for self and work teams to ensure work is completed efficiently.

7. **Problem Solving/Decision Making** - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing and recommending solutions with limited supervision. Able to work with high degree of authority to identify problems and implement solutions.

8. **Sales Opportunity Analysis** - Ability to understand and utilize economic, financial, industry, and organizational data; accurately diagnosing customer needs and issues that can inform sales strategies.

9. **Work Contribution** – Perform complex quantitative and qualitative analysis. Respond to more complex questions and problems with minimal guidance.

10. **Leadership** – Provides guidance and training to other s within the organization.

11. **Project Management** – Handles the most complex analytical projects. Has authority to identify problems, develop and with proper approval, implement solutions.

LOCATION

TBD

**California Applicants Only** : The salary range for this position is $81,525.00 to $174,271.00 annually.

**Colorado Applicants Only** : The salary range for this position is $81,525.00 to $158,430.00 annually.

**New York City & Westchester County, NY Applicants Only** : The salary range for this position is $98,644.00 to $174,271.00 annually.

**Washington Applicants Only** : The salary range for this position is $81,525.00 to $174,271.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.

**Additional Information** Remote position Supporting Sales Team. Must reside with in Northeast States.

**Job Number** 23165885

**Job Category** Administrative

**Location** ENESALES Eastern Northeast Sales Offic, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

**Schedule** Full-Time

**Located Remotely?** Y

**Relocation?** N

**Position Type** Non-Management

**JOB SUMMARY**

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

**For New York City, Westchester County, NY applicants only:** The pay range for this position is $18.00 to $26.91 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.

Location

Montelucia Resort and Spa

Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain’s Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment.

Job Description

To handle all administrative duties as required by Executive Office and the General Manager. Supports the Executive Operating Committee, the General Manager, the Director of Rooms and the Director of Food & Beverage.

Responsibilities

+ Assistant to the General Manager, Director of Rooms and Director Food & Beverage / Supports the Executive Operating Committee.

+ Extensive administrative duties and responsibilities; communication and distribution of daily/weekly/monthly reports and correspondence to corporate office and ownership, operation procedures, handling confidential material and information, daily distribution of the mail, daily check deposit of accounts receivables.

+ Responsible for obtaining signatures of approval for all internal and external routing of check requests, expense reports, personnel information forms (PIF), project expenditure approval forms (PEA), performance evaluations and other confidential correspondence as necessary, and distribute in a timely and efficient manner.

+ Manage schedules for Executive Committee and ensures that all directors and managers receive messages and appointments in a timely manner.

+ Manage day-to-day guest relations and corporate guest relations, all external guest correspondence and internal communications; including Daily Medallia Reports, ELMER, Synergy input and Reports, and Guest Alerts.

+ Maintain guest relations files and ensures that all information is included in file, i.e. guest correspondence, letters, fax, emails, information, guest folios, gift certificates, etc.

+ Maintain Gift Certificate Log to include value, purpose, date issued and date redeemed.

+ Coordinate all travel arrangements including; reservations, transportation, golf, amenities, and in-house meetings and events for VIP’s, corporate and ownership visits.

+ Maintain reader files for upcoming meetings, VIP guests, meetings and events, etc.

+ Maintain hotel licenses, permits, contracts and certificates of insurance.

+ Assist Accounts Payable with monthly reconciliation of transportation billing, American Express Ledger for Air Travel and Nextel/Sprint Phone Bill.

+ Maintain Nextel Communications for all managers and supervisors; including ordering, coding and billing.

+ Involved in associate events and activities’ committees within the resort.

+ Be able to assist operations on days that we need additional assistance.

+ Perform other duties as assigned by management.

Qualifications

+ Minimum of 3 years experience.

+ Education – Associate Degree

+ Skills; Proficient in Microsoft Office Suite ( Word, Excel, PowerPoint and Outlook)

+ Must be able to type a minimum of 40 wpm.

Job LocationsUS-AZ-Paradise Valley

Posted Date14 hours ago(9/18/2023 11:51 AM)

Requisition ID 2023-97998

# of Openings 1

Category (Portal Searching) Administrative/Clerical

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

The Space Systems Sector's Launch Vehicles group is currently seeking a Level 2 Administrative Assistant to join our team in Chandler, AZ.

**Essential functions consist of (but not limited to):**

+ Maintain professional demeanor and act with integrity with all levels of the organization

+ Provide support to leadership and team to gather or convey relevant information

+ Maintain busy and dynamic calendars for multiple staff members and coordinate meetings, including customer visits, over a variety of locations and facilities

+ Coordinating calendars, travel arrangements, expense reports and all forms of correspondence

+ Plan and provide logistical support to leadership and the leadership team, including scheduling internal and external meetings, coordinating lunch and lunch meetings, and coordinating special events

+ Utilizing Microsoft Office Suite for communications, reporting, presentations and other various tasks (i.e. coordinate calendars and meetings, assembling presentations, documenting processes and knowledge sharing)

+ Procure material and supplies to support organization using corporate card and internal purchasing systems

+ Answer questions relating to office operations and established policies and procedures

+ Strong interpersonal, organizational, and problem-solving skills

+ Ability to troubleshoot and work with minimal supervision

+ Ability to be an exceptional team player, interface well at all levels in the organization

+ Ability to be collaborative, proactive, self-motivated, well-organized, detail oriented, and assertive as necessary and able to execute projects and tasks independently

+ Ability to protect and maintain confidentiality

**Basic Qualifications:**

+ High School Diploma and minimum 2 years administrative support experience

+ Strong written and verbal communications skills

+ Candidate must be a team player and possess good interpersonal skills

+ Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

+ Advanced proficiency in business and travel expense system (Concur, Edge, or similar)

+ Have ability to obtain and maintain security clearance

**Preferred Qualifications:**

+ Ability to exercise good judgment while demonstrating flexibility and agility, prioritizing multiple tasks with competing deadlines, managing schedule conflicts, and providing excellent follow-through

+ Demonstrates outstanding verbal, interpersonal and written communication skills

+ Advanced proficiency in business and travel expense system (Concur, Edge, or similar) with complex, frequently changing travel

+ Experience participating and hosting in-person and remote video teleconference meetings (such as Zoom, Skype, MS Teams)

**Salary Range:** $37,700 - $62,800

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

**The health and safety of our employees and their families is a top priority** . The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042 https://www.saferfederalworkforce.gov/contractors/ .

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO . U.S. Citizenship is required for most positions.

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