Credit Authorizers, Checkers, and Clerks

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

This position is full-time (40 hours/week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 7:00 pm CST (will be assigned to an 8-hour shift based on business needs). It may be necessary, given the business need, to work occasional overtime or weekends.

We offer paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

This is **a remote position available to candidates nationwide.**

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

**Primary Responsibilities:**

+ Reviews open delivery tickets and prioritize billing activities

+ Creates invoices that are accurately generated and submitted on a timely basis

+ Identifies any trends or billing inaccuracies with investigation and resolution, escalating to Supervisor / Manager when assistance is needed

+ Completes account reviews / correction requests submitted by other departments within established turnaround times

+ Adheres to Regulatory / Payor Guidelines and policies and procedures

+ Provides exceptional customer service to internal and external customers

+ Other duties as assigned

This Billing Representative will work with PBM billing. Responsibilities include daily billing / creating invoices as well as being responsible for special projects as assigned.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualification:**

+ High School Diploma / GED OR equivalent work experience

+ Must be 18 years of age OR older

+ 2+ years of experience working with medical billing OR medical collections

+ Basic level skill in Microsoft Excel (opening a workbook, inserting a row, selecting font style and size)

+ Basic level skill in Microsoft Word (opening a document, cutting, pasting and aligning text, selecting font type and size)

+ Familiar with accessing portals and websites

+ Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 7:00 pm CST (will be assigned to an 8-hour shift based on business needs). It may be necessary, given the business need, to work occasional overtime or weekends

**Preferred Qualification:**

+ Home Infusion knowledge

+ Knowledge of HCPC codes, ICD-10, and HIPAA

+ Knowledge of copay assistance plans

+ CPR+ knowledge

+ Ability to read and interpret Explanation of Benefits and Payer Remittances

**Telecommuting Requirements:**

+ Ability to keep all company sensitive documents secure (if applicable)

+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy

+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

**Application Deadline:** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO

**Position Title:** Collections Specialist

**Location:** On-site | Tempe, AZ 85281

**Schedule:** Must be available Monday – Sunday, 8:00 AM – 8:00 PM.

**Compensation:** $19.00/hour (increases to $22.00/hour upon permanent hire)

**Overtime:** Available, as needed

**Position Overview:**

We are seeking a detail-oriented and professional **Collections Specialist** to join our on-site team in Tempe, Arizona. This role is responsible for the timely and effective collection of delinquent accounts while adhering to standardized collection procedures and ensuring a high level of customer service. The ideal candidate will be highly motivated, possess strong communication skills, and demonstrate sound judgment in resolving past-due accounts.

**Key Responsibilities:**

+ Achieve performance expectations for assigned accounts, including daily call minimums, contact ratios, and payment arrangements.

+ Make outbound and receive inbound calls based on prioritized account queues.

+ Professionally and accurately negotiate payment arrangements based on the client’s ability and willingness to pay.

+ Identify and assess the root cause of delinquency and determine the most appropriate resolution.

+ Maintain accurate documentation of all collection activity in accordance with company procedures.

+ Communicate updates on delinquent accounts to branch lenders or other departments, when applicable.

+ Initiate credit bureau reports and skip tracing efforts in line with company protocols.

+ Review and manage account files, including initiating deferral processes as per policy guidelines.

+ Maintain regular communication with the collections supervisor regarding problem accounts.

+ Ensure all assigned accounts are worked thoroughly and in compliance with standardized procedures.

+ Send appropriate written correspondence to debtors.

+ Process electronic payments and account maintenance transactions according to company policies.

**Qualifications:**

+ High school diploma or equivalent required.

+ Previous experience in collections, customer service, or sales strongly preferred.

+ Strong verbal and written communication skills.

+ Demonstrated ability to make sound decisions and solve problems effectively.

+ Excellent time management and organizational skills.

+ Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, Access, and PowerPoint.

+ Ability to work both independently and collaboratively in a team environment.

+ Flexibility to work varying shifts, including evenings and weekends, as well as overtime when required.

**Pay Details:** $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**POSITION SUMMARY:** With general direction and working within established guidelines and limits of approval, the Collections Specialist performs a wide variety of collections functions and related activities for an assigned portfolio of customer accounts.

**PRINCIPAL RESPONSIBILITIES:**

+ Following standard operating procedures, contacts customers via phone, fax, email or standard letter to bring accounts to a current status.

+ Completes system assigned tasks within the designated timeframes.

+ Reconciles and applies customer payments posted on account.

+ Monitors the status of delinquent accounts, via the collector dashboard, taking care to see high priority tasks to completion.

+ Researches customer inquiries related to billing concerns and misapplied payments, escalating more complex matters through the appropriate channels.

+ Understands issues and problem accounts impacting the portfolio and communicate systemic or recurring items to avoid further delinquency.

+ Processes payments from delinquent customers and negotiate payment arrangements and/or settlements when necessary.

+ Engages management and/or sales when required or appropriate to expedite resolution of customer issues and/or outstanding receivables.

+ Accurately and concisely documents actions taken on assigned accounts with the system application.

+ Responds timely to requests and questions from other Departments including Sales, Customer Service, Billing and Controllership.

+ Initiates or processes write-offs, bad debt recoveries, and credit memos in accordance with defined procedures and levels of authority.

+ Performs other job-related duties as assigned or apparent

**PREFERRED QUALIFICATIONS:**

+ High School diploma or GED

+ A thorough knowledge and understanding of collections transactions and processes.

**MINIMUM QUALIFICATIONS:**

+ 2 years of collections or relevant experience required.

Remote

**Rewarding Compensation and Benefits**

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

**ABOUT THE COMPANY**

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

+ **Safe** : We protect the livelihoods of our colleagues and communities.

+ **Committed to Serve** : We go above and beyond to exceed our customers’ expectations.

+ **Environmentally Responsible:** We take action to improve our environment.

+ **Driven** : We deliver results in the right way.

+ **Human-Centered:** We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

**STRATEGY**

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

**Recycling and Waste**

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

**Environmental Solutions**

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

**SUSTAINABILITY INNOVATION**

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

**RECENT RECOGNITION**

+ Barron’s 100 Most Sustainable Companies

+ CDP Discloser

+ Dow Jones Sustainability Indices

+ Ethisphere’s World’s Most Ethical Companies

+ Fortune World’s Most Admired Companies

+ Great Place to Work

+ Sustainability Yearbook S&P Global

**Patient Support Medical Claims Processing ​Representative**

_Contract Remote Role – Location (Open to Remote US)_

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.

IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.

We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contact **Patient Support Medical Claims Processing Representative** to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The **Patient Support Call Center Representative** is primarily responsible for receiving medical claims from HCPs or patients and vetting the claim against program specific business rules to determine if the claim should be paid or rejected. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.

**Job Responsibilities:**

+ Primary responsibilities involve receiving medical claims from HCPs or patients, ensuring the adequate supporting documentation has been provided, interpreting the EOB/CMS1500, vetting the claim against program specific business rules and ultimately determining if the claim should be paid or rejected

+ Exceptional organizational skills are required

+ May provide support as needed for customer requests via telephone, email, fax, or other available means of contact to the Support Center

+ Requires the ability to recognize operational challenges and suggest recommendations to management, as necessary

+ Ability to work 40 hours per week (shifts available: 8:00am - 5:00pm EST or, 9:00am - 6:00pm EST or, 10:00am - 7:00pm ET or, 11:00am - 8:00pm EST) under moderate supervision

**Minimum Education & Experience:**

+ High School Diploma or equivalent

+ Experience in claim processing required

+ Medical Billing Certification required

+ Coding Certification required

+ Ability to interpret Explanation of Benefits (EOB)

+ HIPPA certified

+ Customer Service Experience preferred

+ Pharmacy Technician experience preferred

+ Bi-lingual (English/Spanish) preferred

**The pay range for this role is $23.00 per hour. To be eligible for this position, you must reside in the same country where the job is located.**

**IQVIA** is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.

\#LI-CES

\#LI-REMOTE

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is $23.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled

Medical Insurance Collections Specialist (REMOTE)

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Job Details

Requisition #:

206746

Location:

Chandler, AZ 85286

Category:

Medical Billing/Collections

Salary:

$19.00 - $22.00 per hour

Position Details

Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric healthcare is delivered, one patient at a time.

At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of Aveanna Healthcare remain dependent on our continued ability to consistently deliver compassionate, committed care for medically fragile patients. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun.

Position Overview

The Collections Specialist is responsible for following up with invoices that have been sent to payers but have not yet been paid. This individual is also responsible for researching denials and converting them.

The starting pay for our Collections team is $19.00 per hour. In addition to compensation, our full-time employees are eligible to receive the following competitive benefit package including Health, Dental, Vision, and Life insurance options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity!

**Must have Medical Collections Experience to be Considered**

Essential Job Functions

• Process at least 5 claims per hour

• Manage a portfolio of payers, ensuring collections, aging and denials are being processed in a timely fashion

• Assist with billing efforts by eliminating denials and keeping payer rules up to date

• Perform month end reconciliation; assisting other departments as needed

• Meet daily, monthly and quarterly collection goals set by management

• Ensure work being performed meets internal and external compliance requirements

Requirements

• High school diploma or GED required

• Minimum of 2 years related experience in Medical Insurance Collections; healthcare, medical office, customer service required

• Proficient in Microsoft suite of products including Outlook, Word and Excel

• Strong basic math and accounting skills

• Proven ability to manage in a high call volume environment with accuracy and efficiency

Other Skills/Abilities

• Must be able to adhere to confidentiality standards and professional boundaries at all times

• Attention to detail

• Time Management

• Ability to remain calm and professional in stressful situations

• Strong commitment to excellence

• Quick-thinking and astute decision making skills

• Effective problem-solving and conflict resolution

• Excellent organization and communication skills

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Notice for Job Applicants Residing in California (https://www.aveanna.com/CaliforniaPrivacyNotices.html)

Apply

Job Title: Collection Specialist

Job Description

We are seeking a diligent and proactive Collection Specialist to manage open accounts receivable balances and support branch personnel. The ideal candidate will establish positive customer relationships while effectively handling account reconciliations and customer inquiries.

Responsibilities

+ Actively collect open AR balances by contacting customers and support branch personnel in collection efforts.

+ Update the AR collection system with customer contact information, payment status, and notes on account actions.

+ Respond to customer inquiries, providing assistance or directing issues for resolution.

+ Reconcile accounts and perform additional administrative tasks as assigned.

+ Establish acceptable payment arrangements, including settlements, and build positive customer relationships.

+ Counsel customers to assist in finding funds to bring accounts current.

+ Generate and respond to written correspondence professionally and in compliance with company standards.

+ Maintain accurate documentation of conversations and arrangements with customers.

+ Manage collection objectives with professionalism and persuasiveness.

+ Make recommendations for next steps for non-performing or unresponsive accounts.

+ Conduct skip tracing when contact with customers ceases.

+ Collaborate with salespersons, branch personnel, and other team members to resolve account issues.

+ Work unapplied cash to identify payments.

Essential Skills

+ Experience with collections on large accounts.

+ Accounts receivable and customer service expertise.

+ Proficiency in reconciliation and cash application.

+ Experience with high-volume collections, research, resolution, and de-escalation for at least 2 years.

+ Proficiency with MS Office, particularly Excel, Word, and Outlook.

Additional Skills & Qualifications

+ Experience in B2B collections and customer relationship management.

+ Ability to multitask and eagerness to learn.

+ Salesforce experience preferred.

+ Experience in construction or manufacturing industries preferred.

Work Environment

This role is based in an office with a collaborative team environment. There are ample opportunities for growth within the company.

Pay and Benefits

The pay range for this position is $22.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Jul 31, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Job Title: Collection Specialist

Job Description

We are seeking a diligent and proactive Collection Specialist to manage open accounts receivable balances and support branch personnel. The ideal candidate will establish positive customer relationships while effectively handling account reconciliations and customer inquiries.

Responsibilities

+ Actively collect open AR balances by contacting customers and support branch personnel in collection efforts.

+ Update the AR collection system with customer contact information, payment status, and notes on account actions.

+ Respond to customer inquiries, providing assistance or directing issues for resolution.

+ Reconcile accounts and perform additional administrative tasks as assigned.

+ Establish acceptable payment arrangements, including settlements, and build positive customer relationships.

+ Counsel customers to assist in finding funds to bring accounts current.

+ Generate and respond to written correspondence professionally and in compliance with company standards.

+ Maintain accurate documentation of conversations and arrangements with customers.

+ Manage collection objectives with professionalism and persuasiveness.

+ Make recommendations for next steps for non-performing or unresponsive accounts.

+ Conduct skip tracing when contact with customers ceases.

+ Collaborate with salespersons, branch personnel, and other team members to resolve account issues.

+ Work unapplied cash to identify payments.

Essential Skills

+ Experience with collections on large accounts.

+ Accounts receivable and customer service expertise.

+ Proficiency in reconciliation and cash application.

+ Experience with high-volume collections, research, resolution, and de-escalation for at least 2 years.

+ Proficiency with MS Office, particularly Excel, Word, and Outlook.

Additional Skills & Qualifications

+ Experience in B2B collections and customer relationship management.

+ Ability to multitask and eagerness to learn.

+ Salesforce experience preferred.

+ Experience in construction or manufacturing industries preferred.

Work Environment

This role is based in an office with a collaborative team environment. There are ample opportunities for growth within the company.

Pay and Benefits

The pay range for this position is $22.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Aug 4, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

Description We are looking for a skilled Accounts Receivable Specialist to join our team in Scottsdale, Arizona. This is a Contract to permanent position offering the opportunity to contribute to key financial operations and make meaningful recommendations to improve processes. The ideal candidate will feel empowered to take ownership of their responsibilities and collaborate effectively with the team.

Responsibilities:

• Process and manage accounts receivable transactions, ensuring accuracy and timeliness.

• Apply cash payments to customer accounts and resolve discrepancies in cash applications.

• Perform commercial collections activities to recover outstanding balances with attention to detail.

• Handle billing functions, including invoice preparation and distribution.

• Monitor daily cash activity and provide regular updates to management.

• Analyze accounts receivable data to identify trends and recommend improvements.

• Collaborate with internal teams to address customer inquiries and resolve billing issues.

• Maintain accurate records and documentation related to accounts receivable activities.

• Ensure compliance with company policies and financial regulations.

• Contribute to process enhancements to improve efficiency within the accounts receivable department. Requirements • Proven experience in accounts receivable, cash applications, and billing processes.

• Strong knowledge of commercial collections and cash activity management.

• Excellent attention to detail and ability to work with numerical data.

• Proficiency in accounting software and Microsoft Office applications.

• Effective communication skills for addressing customer and team inquiries.

• Ability to analyze financial data and provide actionable insights.

• Strong organizational skills to manage multiple tasks and meet deadlines.

• Familiarity with financial regulations and company policies is preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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