Credit Authorizers, Checkers, and Clerks

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

We are seeking a dedicated and detail-oriented Collections Specialist to join our team. The ideal candidate will be responsible for managing and collecting on assigned accounts to meet or exceed performance targets. This role requires excellent communication skills, strong decision-making abilities, and a commitment to maintaining positive customer relationships while achieving collection goals.

**Pay: $19.00**

+ Temp-to-hire with professional growth opportunities.

+ Full benefits package, including 401(k).

+ Possibility to work a hybrid schedule

**Key Responsibilities:**

1. **Account Management:**

2. Collect on assigned accounts with a minimum efficiency of 95% or better.

3. Meet or exceed individual performance expectations, including minimum daily contact rates, managing repossession inventory, and staying within the past due budget.

4. **Payment Processing:**

5. Process customer drafts, fee waivers, Right to Cure notices, and other deferrals on accounts in accordance with written policy guidelines.

6. Handle customer payments through electronic drafts accurately and efficiently.

7. **Credit and Account Analysis:**

8. Order updated credit bureau reports and initiate skip tracing processes as needed, following established guidelines.

9. Document all collection efforts and customer interactions thoroughly in the system in line with procedural requirements.

10. **Communication and Reporting:**

11. Regularly communicate with management regarding the status of problem accounts, providing updates and seeking guidance as necessary.

12. Perform general customer service duties, addressing customer inquiries and providing assistance in a professional manner.

**Must-Have Skills/Prior Experience:**

+ High School diploma or equivalent.

+ Excellent written and verbal communication skills, including effective telephone communication.

+ Strong interpersonal skills, with the ability to build rapport and work effectively with customers and team members.

+ Demonstrated problem-solving abilities and strong decision-making skills.

+ Proficiency in basic computer applications, including MS Office products.

+ Ability to work well in a team environment.

**Apply Now:**

+ Passionate about financial guidance and career growth?

+ Join us in a dynamic team environment!

**Pay Details:** $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Join the Collection team to focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist's work is creative, exciting, and different every day.

Job Summary

As a Loss Mitigation Collection Specialist lll, you will partner with our customers to provide the right solutions for delinquent retail banking accounts, accounts that have charged off as well as assist Retail Bankers with customers at the branch. You will provide appropriate repayment recommendations and options on customer accounts delinquency. You will follow by all applicable regulatory and departmental practices and procedures. Also you will be accountable for achieving key service metrics, meeting or exceeding financial/productivity goals and ensuring customers satisfaction.

Job responsibilities

• Work in a call center environment that requires 100% phone-based customer interaction

• Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers

• Communicate with customers in a metrics-driven environment

• Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment

• Take ownership of each customer interaction while treating them with respect and responding with empathy

• Work both independently and in a team environment

• Abide by all applicable regulatory and departmental practices and procedures

Required qualifications, capabilities, and skills

• 1+year of customer interaction or customer support experience required, either by phone or face-to-face

• 6+ months computer experience required, utilizing multiple computer applications in a Windows-based environment

• High school diploma or GED

Preferred qualifications, capabilities, and skills

• Experience with multiple browsers, multiple tabs ,window navigation and instant messenger tools

• Communicate both verbally and written

• Ability to influence internal and external business partners

If you bring that, we'll take care of the rest! When you join JPMorgan Chase & Co., we'll provide:

A competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and more

Opportunities for professional growth and advancement

A work environment of high-energy employees that are trained, coached, focused, and driven

Paid classroom and on-the-job training, including industry-leading benefits that start on day 1

A culture that values diversity, equity, inclusion, integrity, and teamwork

Work Schedule:

+ Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.

+ This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

B2B Collections Analyst Needed!

Large company eagerly looking for A/R collections representatives to support their team! Great opportunity for growth with an amazing team.

$22-25/hr.

On-site M-F

Qualifications:

+ 2+ years of experience in full-cycle accounts receivable

+ Experience in B2B collections

+ Managing large account of business to collect

Job Description

+ Provide essential support and coordination to our billing functions.

+ Manage a large book of accounts, collecting on past due balances, issuing invoices upon request, and resolving any invoice disputes.

+ Assist customers by tracking all returns and credits and focus on handling collections for accounts with high delinquencies.

+ Portfolio will consist of 1,000 to 4,000 customers, with account balances of less than $10,000.

+ Utilizing our 'Get Paid' system, you will follow a predefined strategy, contacting customers via email or phone as necessary, ensuring timely replies and maintaining a high level of customer service.

+ Work with billing department for any discrepancies.

+ Manage aging report and create analysis of problem accounts.

Please apply if interested!

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

Job Title: Accounts Receivable Specialist

Job Description

We are seeking an Accounts Receivable Specialist to join our dynamic team. In this role, you will be responsible for processing payments (lockbox, ACH, credit cards), running credit card payments, completing ACH documents, and other related tasks. You will monitor, analyze, and allocate unapplied credits, and communicate with customers regarding accounts, credits, and refunds. Additionally, you will reconcile customer accounts, process weekly AR refunds, and monitor the cash department email boxes and bank uploads. You will also work on Salesforce Cash Cases and assist with escalations to resolve customer disputes and questions. The ability to work with multiple systems simultaneously to ensure accurate payment postings and allocations is essential. Regular attendance is required to fulfill the essential functions of the job.

Hard Skills

+ Processing payments (lockbox, ACH, credit cards)

+ Running credit card payments

+ Completing ACH documents

+ Monitoring, analyzing, and allocating unapplied credits

+ Reconciling customer accounts

+ Weekly AR refund processing

+ Monitoring cash department email boxes

+ Monitoring bank uploads

+ Working Salesforce Cash Cases

Soft Skills

+ Effective communication with customers

+ Ability to assist with escalations and resolve disputes

+ Proficiency in working with multiple systems simultaneously

+ Attention to detail

+ Regular attendance

Job Type

This is a Contract-to-Hire position with a duration of 4 Month(s).

Work Site

This is a fully on-site position in Phoenix, Arizona. Hybrid work schedule offer after the initial contract duration.

Work Environment

In office until brought on perm. Hours: 7:00 AM - 3:30 PM (Central Time) with a 30-minute lunch break. This schedule will also apply during the training period.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

Job Title: Accounts Receivable Specialist

Job Description

We are seeking an Accounts Receivable Specialist to join our dynamic team. In this role, you will be responsible for processing payments (lockbox, ACH, credit cards), running credit card payments, completing ACH documents, and other related tasks. You will monitor, analyze, and allocate unapplied credits, and communicate with customers regarding accounts, credits, and refunds. Additionally, you will reconcile customer accounts, process weekly AR refunds, and monitor the cash department email boxes and bank uploads. You will also work on Salesforce Cash Cases and assist with escalations to resolve customer disputes and questions. The ability to work with multiple systems simultaneously to ensure accurate payment postings and allocations is essential. Regular attendance is required to fulfill the essential functions of the job.

Hard Skills

+ Processing payments (lockbox, ACH, credit cards)

+ Running credit card payments

+ Completing ACH documents

+ Monitoring, analyzing, and allocating unapplied credits

+ Reconciling customer accounts

+ Weekly AR refund processing

+ Monitoring cash department email boxes

+ Monitoring bank uploads

+ Working Salesforce Cash Cases

Soft Skills

+ Effective communication with customers

+ Ability to assist with escalations and resolve disputes

+ Proficiency in working with multiple systems simultaneously

+ Attention to detail

+ Regular attendance

Job Type

This is a Contract-to-Hire position with a duration of 4 Month(s).

Work Site

This is a fully on-site position in Phoenix, Arizona. Hybrid work schedule offer after the initial contract duration.

Work Environment

In office until brought on perm. Hours: 7:00 AM - 3:30 PM (Central Time) with a 30-minute lunch break. This schedule will also apply during the training period.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

Customer Accounts Representative

Job Number: 351181

Category: Administrative

Description: Job Title: Customer Accounts Representative

Pay Rate: $30 / hr

Location: Glendale, AZ

Area Code: 602, 623

ZIP Code: 85307

Start Date: Right Away

Shift: 1st shift

Keywords: #AccountsRepresentative #CustomerAccountsRep #Aerospace

Benefits:

* Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision

* 401k

* On the job training / cross-training

* Life Insurance, disability insurance, and voluntary life insurance for family members available.

* Accident and critical illness insurance optional.

* Scheduled performance reviews

* Referral program

Job Description:

The Customer Accounts Representative administers contracts and agreements for customer accounts to achieve division business objectives and to meet customer performance expectations. Acts as customer and division facing point of contact. Responsible for the direction and oversight of major and/or multiple customer accounts. Interprets customer requests, monitors performance and delivery, investigates complaints, generates proposals, negotiates pricing, and ensures compliance with contracts and agreements.

Responsibilities:

* Administers contracts by analyzing performance requirements and customer purchase order requirements issued against Purchase Orders, Basic Contract Agreements, and/or Long-Term Agreements.

* Analyses include performance to delivery schedules, pricing, terms and conditions and other contract provisions.

* Ensures contract files and supporting documents are maintained.

* Determines technically and commercially compliant proposal packages in response to customer or contract requirements.

* Evaluates performance requirements, delivery schedules, and estimates of costs of material, equipment, and labor hours.

* Negotiates basic contract requirements in accordance with legal and company regulations and policies.

* Negotiates price, terms and conditions, deliveries, and other business issues within scope of responsibility.

* Ensures contract provisions are clear and conform to company policy.

* Investigates customer claims by collecting and analyzing information.

* Monitors contract performance and determines the need for contract amendments or extensions.

* Determines when customer directed changes are out-of-scope.

* Maintains records of contract change activity.

* Authorizes the work to be performed by releasing the Sales Order into the system.

* Provides contract information to others in planning or operations for order fulfillment and communication with customers.

* Researches and resolves customer issues and provides status.

* Keeps the customer informed until the specific problem is resolved.

* Recommends actions by analyzing and interpreting data and making comparative analysis.

* Analyzes and proposes changes in methods and/or procedures to improve efficiency and the quality of service.

* May develop provisioning recommendations for new aircraft maintenance agreements.

* Acts as the point of contact with the customer on assigned accounts.

* Coordinates customer visits, presentations, and/or audits.

* Maintains successful, long-term business relationships and contacts with customer procurement employees.

* May have responsibility to coordinate and ensure coverage for "aircraft-on-ground/MICAP' ground/critical priority service.

* Maintains professional and technical knowledge by attending educational workshops, reviewing trade publications, and/or participating in professional associations such as the National Contract Management Association (NCMA).

* Ensures compliance with federal, state, and aerospace industry regulations (e.g. FAA); ensures adherence to requirements and advises management on needed actions.

* Shares specialized knowledge with others.

* Represents Company on specific projects.

* Contributes to team effort by accomplishing related results as needed.

* Work assignments may include cross-functional or project team responsibilities (e.g. continuous improvement).

Education and Experience:

* Bachelor's degree

* Aerospace experience,

* Aerospace aftermarket customer experience and contracts experience

Skills and Knowledge:

* Knowledge of warranty and maintenance agreements, industry practices, regulations, and policies.

* Knowledge of legal and regulatory requirements related to the aerospace industry and government procurement, if applicable.

* May require knowledge of international trade and export requirements.

* Knowledge of and ability to effectively apply implement continuous improvement principles and techniques.

* Proficient with standard business application software and specialized data analysis or materials systems (e.g. electronic data interface (EDI) or manufacturing resource planning (MRP) systems).

* Ability to work on a variety of problems of moderate scope and complexity.

* Ability to read, analyze, and interpret policies and contracts or agreements, and recommend changes to procedures.

* Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community.

* Ability to define problems, collect data, establish facts, and draw valid conclusions.

* Ability to negotiate effectively to obtain best prices and terms on repairing, replacing, and delivering products and services.

* Ability to effectively communicate and present information to team members, team leaders, and customers.

* Ability to effectively demonstrate team member competencies and participate in goal-setting, performance feedback, and self-development activities.

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

EOE/F/M/Disability/Veterans

Título profesional: Representante de cuentas de clientes

Salario: $30 / hora

Ubicación: Glendale, Arizona

Código de área: 602, 623

Código postal: 85307

Fecha de inicio: inmediatamente

Turno: 1er turno

Beneficios:

* Beneficios médicos/de salud con múltiples opciones de planes, cuentas de gastos flexibles, dentales y de la vista

* 401k

* Capacitación en el trabajo / capacitación cruzada

* Seguro de Vida, seguro de invalidez y seguro de vida voluntario para familiares disponibles.

*Seguro de accidentes y enfermedades críticas opcional.

* Revisiones de desempeño programadas

* Programa de referencia

Descripción del trabajo:

El Representante de Cuentas de Clientes administra contratos y acuerdos para cuentas de clientes para lograr los objetivos comerciales de la división y cumplir con las expectativas de desempeño del cliente. Actúa como punto de contacto de cara al cliente y a la división. Responsable de la dirección y supervisión de las cuentas de clientes principales y/o múltiples. Interpreta las solicitudes de los clientes, monitorea el desempeño y la entrega, investiga quejas, genera propuestas, negocia precios y garantiza el cumplimiento de contratos y acuerdos.

Responsabilidades:

* Administra contratos analizando requisitos de desempeño y requisitos de orden de compra del cliente emitidos contra Órdenes de Compra, Acuerdos de Contrato Básicos y/o Acuerdos a Largo Plazo.

* Los análisis incluyen el desempeño de los cronogramas de entrega, precios, términos y condiciones y otras disposiciones contractuales.

* Garantiza que los archivos del contrato y los documentos de respaldo se mantengan.

* Determina paquetes de propuestas que cumplen técnica y comercialmente en respuesta a los requisitos del cliente o del contrato.

* Evalúa requisitos de desempeño, cronogramas de entrega y estimaciones de costos de material, equipo y horas de mano de obra.

* Negocia los requisitos básicos del contrato de acuerdo con las regulaciones y políticas legales y de la empresa.

* Negocia precios, términos y condiciones, entregas y otras cuestiones comerciales dentro del ámbito de responsabilidad.

* Garantiza que las disposiciones del contrato sean claras y se ajusten a la política de la empresa.

* Investiga reclamos de clientes mediante la recopilación y análisis de información.

* Supervisa el desempeño del contrato y determina la necesidad de modificaciones o extensiones del contrato.

* Determina cuándo los cambios dirigidos por el cliente están fuera de alcance.

* Mantiene registros de actividad de cambio de contrato.

* Autoriza el trabajo a realizar liberando la Orden de Venta al sistema.

* Proporciona información de contrato a otros en planificación u operaciones para cumplimiento de pedidos y comunicación con clientes.

* Investiga y resuelve problemas de clientes y proporciona estado.

* Mantiene al cliente informado hasta que se resuelve el problema específico.

* Recomienda acciones analizando e interpretando datos y haciendo análisis comparativos.

* Analiza y propone cambios en métodos y/o procedimientos para mejorar la eficiencia y la calidad del servicio.

* Puede desarrollar recomendaciones de aprovisionamiento para nuevos acuerdos de mantenimiento de aeronaves.

* Actúa como punto de contacto con el cliente en las cuentas asignadas.

* Coordina visitas, presentaciones y/o auditorías de clientes.

* Mantiene relaciones comerciales exitosas a largo plazo y contactos con empleados de adquisiciones de clientes.

* Puede tener la responsabilidad de coordinar y garantizar la cobertura del servicio de prioridad crítica y terrestre "aeronave en tierra/MICAP".

* Mantiene conocimiento profesional y técnico asistiendo a talleres educativos, revisando publicaciones comerciales y/o participando en asociaciones profesionales como la Asociación Nacional de Gestión de Contratos (NCMA).

* Garantiza el cumplimiento de las regulaciones federales, estatales y de la industria aeroespacial (por ejemplo, FAA); garantiza el cumplimiento de los requisitos y asesora a la dirección sobre las acciones necesarias.

* Comparte conocimientos especializados con otros.

* Representa a la empresa en proyectos específicos.

* Contribuye al esfuerzo de equipo logrando resultados relacionados según sea necesario.

* Las asignaciones de trabajo pueden incluir responsabilidades interfuncionales o de equipo de proyecto (por ejemplo, mejora continua).

Educación y experiencia:

* Licenciatura

* Experiencia aeroespacial,

* Experiencia del cliente en el mercado de posventa aeroespacial y experiencia en contratos.

Habilidades y conocimientos:

* Conocimiento de acuerdos de garantía y mantenimiento, prácticas industriales, regulaciones y políticas.

* Conocimiento de requisitos legales y regulatorios relacionados con la industria aeroespacial y adquisiciones gubernamentales, si corresponde.

* Puede requerir conocimientos de comercio internacional y requisitos de exportación.

* Conocimiento y capacidad para aplicar eficazmente implementar principios y técnicas de mejora continua.

* Competente con software de aplicación empresarial estándar y sistemas de materiales o análisis de datos especializados (por ejemplo, interfaz de datos electrónicos (EDI) o sistemas de planificación de recursos de fabricación (MRP)).

* Capacidad para trabajar en una variedad de problemas de moderado alcance y complejidad.

* Capacidad para leer, analizar e interpretar políticas y contratos o acuerdos, y recomendar cambios a procedimientos.

* Capacidad para responder a consultas o quejas de clientes, agencias reguladoras o miembros de la comunidad empresarial.

* Capacidad para definir problemas, recopilar datos, establecer hechos y sacar conclusiones válidas.

* Capacidad para negociar eficazmente para obtener los mejores precios y términos en reparación, reemplazo y entrega de productos y servicios.

* Capacidad para comunicar y presentar información de manera efectiva a los miembros del equipo, líderes de equipo y clientes.

* Capacidad para demostrar eficazmente las competencias de los miembros del equipo y participar en el establecimiento de objetivos, retroalimentación sobre el desempeño y actividades de autodesarrollo.

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EOE/F/M/Discapacidad/Veteranos

Location: Glendale , AZ

Minimum Experience (yrs):

Required Education: Not Specified

Benefits:

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