Salary Breakdown
Credit Authorizers, Checkers, and Clerks
Average
$50,380
ANNUAL
$24.22
HOURLY
Entry Level
$40,770
ANNUAL
$19.60
HOURLY
Mid Level
$48,340
ANNUAL
$23.24
HOURLY
Expert Level
$61,590
ANNUAL
$29.61
HOURLY
Supporting Programs
Credit Authorizers, Checkers, and Clerks
Current Available & Projected Jobs
Credit Authorizers, Checkers, and Clerks
Top Expected Tasks
Credit Authorizers, Checkers, and Clerks
01
Keep records of customers' charges and payments.
02
Compile and analyze credit information gathered by investigation.
03
Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.
04
Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
05
Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.
06
File sales slips in customers' ledgers for billing purposes.
07
Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone.
08
Mail charge statements to customers.
09
Examine city directories and public records to verify residence property ownership, bankruptcies, liens, arrest record, or unpaid taxes of applicants.
10
Relay credit report information to subscribers by mail or by telephone.
Knowledge, Skills & Abilities
Credit Authorizers, Checkers, and Clerks
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
English Language
KNOWLEDGE
Mathematics
KNOWLEDGE
Law and Government
KNOWLEDGE
Administrative
SKILL
Active Listening
SKILL
Reading Comprehension
SKILL
Speaking
SKILL
Critical Thinking
SKILL
Social Perceptiveness
ABILITY
Oral Comprehension
ABILITY
Near Vision
ABILITY
Oral Expression
ABILITY
Problem Sensitivity
ABILITY
Written Comprehension
Job Opportunities
Credit Authorizers, Checkers, and Clerks
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Sales Account Representative
Alleviation Enterprise LLC Casa Grande, AZ 85194Posted 1 dayWere growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com
Employment TypeFull Time
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Sales Account Representative
Alleviation Enterprise LLC Goodyear, AZ 85395Posted 1 dayWere growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com
Employment TypeFull Time
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Sales Account Representative
Alleviation Enterprise LLC Yuma, AZ 85369Posted 1 dayWere growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com
Employment TypeFull Time
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Sales Account Representative
Alleviation Enterprise LLC Tolleson, AZ 85353Posted 1 dayWere growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com
Employment TypeFull Time
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Patient Access Specialist (Financial Counselor) - Chandler, AZ
UnitedHealth Group Chandler, AZ 85286Posted 1 dayOptum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
The **Patient Access Specialist (Financial Counselor)** functions as an integral member of the team and is the first point of contact for all people inquiring about the provider’s practice. The primary role is to organize the practice’s daily activities and paperwork.
This position is Per Diem and will work on an as needed basis. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours. Schedule will be given at the time of hire, subject to business needs. It may be necessary, given the business need, to work occasional overtime. Our office is located at 1955 W FRYE RD Chandler, AZ.
**Schedule** : Friday 8:00 - 4:30pm with varying weekend day shifts
**Primary Responsibilities:**
+ Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage. When contacting payers directly, utilizes approved scripting
+ Obtains referral, authorization and pre-certification information and documents this information in system
+ Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due
+ Trains staff on computer systems, new processes, payer updates and assigned reporting
+ Functions as a superuser for primary computer systems
+ Proactively identifies and leads department improvement opportunities
+ Works on Special Projects as needed
+ Performs the duties of a Patient Access Representative
+ Maintains up-to-date knowledge of specific admission, registration and pre-registration requirements for all areas
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 2+ years of customer service experience in a hospital, office setting or phone support role
+ 1+ years of electronic health record experience
+ Ability to work 100% onsite at 1955 W FRYE RD, Chandler, AZ
+ Must be 18 years of age or older
**Preferred Qualifications:**
+ 1+ years of experience with prior authorizations
+ Experience with Microsoft Office products
+ Experience in a Hospital Patient Registration Department, Physician office or any medical setting
+ Working knowledge of medical terminology
+ Understanding of insurance policies and procedures
+ Experience in insurance reimbursement and financial verification
+ Ability to perform basic mathematics for financial payments
+ Experience in requesting and processing financial payments
**Soft Skills:**
+ Strong interpersonal, communication and customer service skills
**Physical and Work Environment:**
+ Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset
The salary range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO #RED
Employment TypeFull Time
-
Patient Access Specialist (Financial Counselor) - Gilbert, AZ
UnitedHealth Group Gilbert, AZ 85295Posted 1 day**$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS**
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
The **Patient Access Specialist (Financial Counselor)** functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider’s practice. The primary role is to organize the practice’s daily activities and paperwork.
This position is full-time, Sunday- Wednesday. Employees are required to work our normal business hours of 8:00am – 6:30pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 3555 S. Val Vista Drive Gilbert, AZ.
We offer 4 weeks of paid training. The hours during training will be 8:00am to 4:30pm, Monday - Friday. **Training will be conducted on-site.**
**Primary Responsibilities:**
+ Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage. When contacting payers directly, utilizes approved scripting
+ Obtains referral, authorization and pre-certification information and documents this information in system
+ Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due
+ Trains staff on computer systems, new processes, payer updates and assigned reporting
+ Functions as a Superuser for primary computer systems
+ Proactively identifies and leads department process improvement opportunities
+ Works on Special Projects as needed
+ Performs the duties of a Patient Access Representative
+ Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 2+ years of experience in Customer Service such as hospital, office setting, customer service setting, or phone support
+ 1+ years of electronic health record experience
+ Ability to work 100% onsite at Mercy Gilbert Medical Center
+ Ability to work Sunday - Wednesday 8:00am – 6:30pm. It may be necessary, given the business need, to work occasional overtime or weekends
+ Must be 18 years of age or older
**Preferred Qualifications:**
+ 1+ year of experience with prior authorizations
+ Experience with Microsoft Office products
+ Experience in a Hospital Patient Registration Department, Physician office or any medical setting
+ Experience in insurance reimbursement and financial verification
+ Experience in requesting and processing financial payments
+ Working knowledge of medical terminology
+ Understanding of insurance policies and procedures
+ Ability to perform basic mathematics for financial payments
**Soft Skills:**
+ Strong interpersonal, communication and customer service skills
**Physical and Work Environment:**
+ Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset
****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.**
The salary range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO #RED
Employment TypeFull Time
-
Sr Account Representative - Tax Services
UKG (Ultimate Kronos Group) Scottsdale, AZ 85258Posted 1 day**Company Overview:**
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. **We’re united by purpose, inspired by you.**
**About the Role:**
We are seeking a dynamic, customer-focused individual to join our team as a Sr. Account Representative. In this role, you will support an assigned dedicated account base of customers within our Payment Services Large Enterprise Customer team. You will be responsible for providing high-touch care, customer education, and support for assigned customers, including responding to client inquiries, handling and resolving assigned cases, and assisting with the processing of quarter-end tax filing. As a point of contact to these customers, you will set up and lead calls to address concerns, answer questions, provide root cause analysis, along with recommending best practices and resources to improve tax profile and filing accuracy. This is an exciting opportunity to make a significant impact on the customer experience and help shape the future of our organization.
**This is a hybrid role. The employee will be expected to work onsite 3 days/week at UKG's Scottsdale, Arizona, Santa Ana, California, Weston, Florida, or Alpharetta, Georgia office**
**Duties and Responsibilities:**
+ Provide high-touch care, education, and assistance to customers ensuring their satisfaction and resolving any issues or concerns they may have
+ Provide communication updates to customers, internal partners, and leadership via phone, case notes, and/or written emails
+ Research and respond to client inquiries via Salesforce through resolution
+ Ensure customer profile data is properly maintained, including educating client on required jurisdictional data to avoid discrepancies that result in late payments and/or failure to file returns accurately
+ Address customer escalations regarding tax issues and provide critical care support as necessary
+ Works with the appropriate team members to address and facilitate timely resolution to tax inquiries, including amendments, original filing and tax notices
+ Engage with customers and internal partners who require Payment Services escalated or proactive support, addressing their specific needs and challenges
+ Provide support to address reconciliation discrepancies in preparation of quarter-end and year-end filings
+ Conduct and/or participate in client conference calls to address service issues, research, and resolve tax issues
+ Conduct training for new and existing clients on procedures, processes, and systems
+ Assist in the training and mentoring of others within the team
+ Builds and maintains strong peer relationships within the team and across the organization
+ Assist with other projects as assigned
**Basic Qualifications:**
+ 3+ years experience with either payroll, tax, tax compliance, and/or tax filing operations
+ 3+ years of experience in a customer support role, with a focus on providing exceptional service and building strong customer relationships
+ Proficient in working with multiple systems and/or case tools such as Salesforce, Zendesk, Jira, etc
+ Strong understanding of tax filing systems such as MasterTax
+ Demonstrated experience performing payroll tax reconciliations and analysis
**Preferred Qualifications:**
+ Strong understanding of UKG Pro
+ Advanced analytical and strong problem-solving skills, with the ability to quickly assess complex situations and propose effective solutions
+ Excellent communication skills, both verbal and written, with the ability to convey information clearly and concisely
+ Proven ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously
+ Collaborative mindset with the ability to work effectively with cross-functional teams
+ Passion for customer satisfaction and a genuine desire to exceed customer expectations
+ Strong customer service skills (e.g., setting and meeting expectations, care & empathy, follow up, etc.)
+ Proven time management strategies
+ Bachelor's degree in business, Accounting
+ FPC or CPP (Certified Payroll Professional) certification
**Where We're Going:**
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
**Equal Opportunity Employer: **
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)
UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .
The pay range for this position is $45,700 to $75,775 USD, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
Employment TypeFull Time
-
Account Representative
U-Haul Phoenix, AZ 85067Posted 1 dayLocation:
2721 N Central Ave, Phoenix, Arizona 85004 United States of America
Overview:
The Credit Administration department is seeking a detail-oriented and proactive Account Representative to support daily operations and process improvements within a corporate Accounts Payable environment. This role involves editing invoices, researching payments, and resolving unapplied funds using our ERP system (SAP), while also coordinating across departments with various stakeholders. Other duties include evaluating customer creditworthiness, as well as forwarding delinquent accounts to third-party collections. The ideal candidate is a self-starter with strong communication, analytical, and multitasking skills. This team member will report to the Department Manager.
Responsibilities:
+ Take inbound calls from corporate customers and U-Haul associates to research/resolve billing issues.
+ Make outbound collection calls on past-due corporate accounts.
+ Take payments, issue credits and refunds.
+ Review corporate account billing to identify errors and correct as necessary.
+ Evaluate creditworthiness of “on-hold” customer accounts to contain risk.
Qualifications:
+ 2+ years of experience in credit administration or a similar role.
+ Strong analytical and problem-solving skills.
+ Excellent communication and interpersonal skills.
+ Proficient in Microsoft Office Suite, with strong Excel skills.
+ Experience with credit scoring models, financial analysis, and collections a plus.
+ Ability to work independently as well as part of a team.
+ Detail-oriented and highly organized.
+ Strong work ethic and ability to meet deadlines.
U-HAUL OFFERS:
+ Full Medical coverage
+ Prescription plans
+ Dental & Vision Plans
+ New indoor fitness gym
+ Gym Reimbursement Program
+ Registered Dietitian Program
+ Weight Watchers
+ Onsite medical clinic for you and your family
+ Career stability
+ Opportunities for advancement
+ Valuable on-the-job training
+ Tuition reimbursement program
+ Free online courses for personal and professional development at U-Haul University®
+ Business and travel insurance
+ You Matter Employee Assistance Program
+ Paid holidays, vacation, and sick days
+ Employee Stock Ownership Plan (ESOP)
+ 401(k) Savings Plan
+ Life insurance
+ Critical Illness/Group Accident
+ 24-hour physician available for kids
+ Dave Ramsey’s SmartDollar Program
+ Savvy consumer wellness programs - from health care tips to financial wellness
+ Wellness Program
+ MetLaw Legal program
+ MetLife auto and home insurance
+ Mindset App Program
+ Discounts on cell phone plans, hotels, and more
+ LifeLock Identity Theft
+ U-Haul Federal Credit Union
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Employment TypeFull Time
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Accounts Receivable Specialist
Robert Half Accountemps Phoenix, AZ 85067Posted 2 daysDescription
We are offering a Contract to permanent employment opportunity for an Accounts Receivable Specialist in Phoenix, Arizona. This role will be part of our service industry team, operating in a workplace that focuses on team collaboration and efficiency in handling high volumes of customer accounts and billing.
Responsibilities:
• Accurately process customer credit applications as part of the account maintenance duties.
• Utilize accounting software systems and ERP for efficient and accurate customer record management.
• Handle cash activity related tasks, including payment posting and remittance processing.
• Actively monitor customer accounts and take appropriate action when necessary.
• Apply payments and manage billing functions, ensuring all transactions are accurately recorded.
• Collaborate with team members and contribute to a supportive environment.
• Utilize skills in CRM and Epic Software to streamline account receivable processes.
• Adapt and learn to use AS400 for various tasks, as part of the job requirements.
• Assist in the generation and processing of utility bills.
• Maintain a non-customer facing role, focusing on internal processes and functions.
Requirements
• Proficiency in Accounting Software Systems
• Familiarity with CRM systems
• Proficiency in using Epic Software
• Experience with ERP - Enterprise Resource Planning
• Ability to perform Accounting Functions efficiently
• Expertise in Accounts Receivable (AR)
• Experience in Billing Functions
• Proficiency in Cash Activity management
• Experience in Cash Handling
• Skilled in Billing processes
• Familiarity with AS400 system
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Employment TypeFull Time
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Collections Specialist
OneMain Financial Tempe, AZ 85282Posted 2 daysAt OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer’s financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
**In the Role:**
+ Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services
+ Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day
+ Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations
+ Maintain and note all appropriate information and documentation on customer and account status
+ Collaborate both in person and virtually, using available technology to connect with other internal teams
**Requirements**
+ High School Diploma or GED
+ Proficiency in utilizing multiple tools/systems simultaneously
+ Skilled at achieving and exceeding goals
**Preferred**
+ Experience working in customer service, collections or call center environments
+ Bilingual: Spanish
**Work Schedule:**
Hours of Operation
Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM
The schedule is for 40 hours per week within the hours of operation _,_ which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.
**Training Schedule:**
The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.
**Location:**
On-site – Hybrid scheduling available after 90 days in the role, availability is based upon individual performance.
**Who we Are**
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
+ Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
+ Up to 4% matching 401(k)
+ Employee Stock Purchase Plan (10% share discount)
+ Tuition reimbursement
+ Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
+ Paid sick leave as determined by state or local ordinance, prorated based on start date
+ Paid holidays (7 days per year, based on start date)
+ Paid volunteer time (3 days per year, prorated based on start date)
**Key Word Tags**
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.
Employment TypeFull Time
Related Careers & Companies
Business, Entrepreneurialism, and Management
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