Credit Authorizers, Checkers, and Clerks

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Senior Collections Specialist** at **Realtor.com** **®**

Are you a problem solving, collections expert? Are you looking to bring value to the collection department and provide exceptional service within a high contract value account portfolio? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest **_Senior Collections Specialist_** and help change the world of real estate, one home at a time.

**Top Reasons to Apply:**

+ Take ownership of key initiatives and improve processes, showcasing your ability to drive change.

+ Manage high-value accounts and contribute directly to the company’s financial success.

+ Work in a dynamic environment at our Scottsdale office where you will be connected to a great culture.

**What you’ll do:**

+ Research, analyze and implement the required specialized procedures associated with the assigned high value account cases, prior to initiating contact to collect past due balances.

+ Perform account analysis and take a proactive approach to accounts that present a potential risk and bring that to the attention of management, with a proposed solution, to mitigate risks.

+ Ability to professionally communicate with and handle the concerns of high value accounts by thoroughly reviewing the account and collaborating with the appropriate internal departments to resolve.

+ Handle extensive research requirements for more complex account discrepancies and customer inquiries, as assigned by management.

+ Serve as a resource to assist other collectors with difficult or complex accounts and situations.

+ Support the Collections Supervisor and manage special projects as designated.

+ Oversee the collections policies and processes located in the Knowledge Library to ensure the most up to date descriptions are accurate.

+ Coordinate with the supervisor to manage training of all new employees in all aspects of collector day-to-day responsibilities.

+ Willingness to assist in training as needed with new department processes.

+ Work with supervisors to prioritize process improvements and to keep collectors abreast of development and changes related to our daily function.

+ Review and respond to customer inquiries in multiple queues.

**How we work:**

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a hybrid role in our Scottsdale office three times each week.

**What you’ll bring:**

+ Minimum of High School Diploma or equivalent.

+ 3+ years’ experience in Business/Corporate Collections.

+ Proficient in Microsoft Products: Excel and Word.

+ Resourcefulness, ability to proactively identify opportunities for improvement, and ability to leverage available resources efficiently to overcome challenges and achieve goals.

+ Knowledge of Billing and Collections procedures.

+ Excellent time management skills with acute attention to detail.

+ Critical thinker with an ability to independently make decisions and exercise authority within established guidelines and limits.

+ Strong interpersonal skills and willingness to adapt to rapid change.

**How we Reward you:**

**Realtor.com** is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

+ Inclusive and Competitive medical, Rx, dental, and vision coverage

+ Family forming benefits

+ 13 Paid Holidays

+ Flexible Time Off

+ 8 hours of paid Volunteer Time off

+ Immediate eligibility into Company 401(k) plan with 3.5% company match

+ Tuition Reimbursement program for degreed and non-degreed programs

+ 1:1 personalized Financial Planning Sessions

+ Student Debt Retirement Savings Match program

+ Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

Are you someone who loves to be an integral part of everyday business? If so, look no further and apply below for an opportunity to join a top financial institution!

Adecco is currently assisting one of its clients in their search for a **Collections Specialist in Tempe, AZ!**

Pay rate: $ 19.40/hr

Shift availability: Mon-Thursday 2 consecutive days 8am-5pm & 2 consecutive days 10am-7pm; Friday 6am-3pm; Every other Saturday 5a-10a

**For instant consideration for this role, click on Apply Now and upload resume!**

Our ideal candidate for this **Collections Specialist** must have/must be able to:

+ Collect assigned accounts to a minimum efficiency of 95% or better.

+ Meet or exceed performance expectations for collection efforts based upon individual goals and objectives, e.g., minimum contacts per day, repossession inventory, past due budget.

+ Process customer drafts, fee waivers, Right to Cure and other deferrals on accounts based on written policy guidelines.

+ Order updated credit bureau reports or initiate the skip tracing process in accordance with established guidelines.

+ Document all collections efforts in accordance with established procedures.

+ Process customers' payments through electronic draft.

+ Communicate regularly with management regarding the status of problem accounts.

+ Perform general customer service duties.

Education/Certification Requirements:

+ High School Diploma or GED

Experience requirements for this **Collections Specialist** :

+ Customer Service, Collections, or Sales experience required

+ Strong communication skills

+ Good decision-making and problem solving skills

+ Proficient with MS Office Suite

+ Ability to work as part of a team

+ Must have flexible schedule

+ Bilingual is a plus

Note:

**This role is On-Site;** thus, open to candidates near/in/around **Tempe, AZ!**

As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a **Collections Specialist** in **Tempe, AZ** APPLY NOW for instant consideration!

**Pay Details:** $19.40 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**

Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)

_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_

_(accommodation requests only; other inquiries won't receive a response)._

**Regular or Temporary:**

Regular

**Language Fluency:** English (Required)

**Work Shift:**

1st shift (United States of America)

**Please review the following job description:**

Service delinquent accounts according to the agreed upon collection strategies while adhering to all collection policies, procedures, and guidelines. Provide the perfect client service to all customers by being transparent, positive, and treating customers the way we want to be treated.

requires current RAC collections experience

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Achieve performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept. Negotiate payment arrangements with customers to cure delinquency, evaluating ability and willingness to pay. Disclose all relevant account information to customers accurately, professionally, and in a positive manner.

2. Provide a high level of customer service to customers and Teammates in support of our Perfect Client Experience (PCE) initiatives.

3. Document all collection efforts in the system of record for each assigned account in accordance with established policies, procedures, and guidelines, which may include relevant system codes.

4. Execute on the established call scripts documented in training, policies, procedures and guidelines.

5. Achieve acceptable call monitoring scores in each call category.

6. Provide customers with payment arrangement options as well as renewals, due date, and extensions that best assist the customer according to policy procedure, and guidelines.

7. Communicate regularly with the Collection Supervisor and Collection Team Leader pertaining to repossessions, potential loss, inquires, complaints, and other calls that require special handling.

8. Accurately process payments, transactions, and account adjustment forms.

9. Complete all required Computer Based Training (CBT) courses accurately and timely.

10. Other Critical Tasks and Duties assigned.

**Required Qualifications:**

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High school diploma or equivalent education and related training or experience

2. Good verbal and written communication skills

3. Good decision-making and problem-solving skills

4. Good time management/organizational skills

5. Ability to utilize Microsoft applications, including Outlook, Word, Excel, and PowerPoint

6. Ability to work in a team environment

7. Ability to work flexible schedule, including overtime as needed

**Preferred Qualifications:**

1. Previous customer service, collections, or sales experience

2. Bilingual

**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**

EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)

Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)

Job Opportunity: Commercial Account Opening Specialist

Industry: Banking

Location: Hybrid (3 days on-site, 2 days remote)

Experience Level: Intermediate

About the Role

Are you detail-oriented, customer-focused, and passionate about delivering exceptional service in the banking industry? We are seeking a Commercial Account Opening Specialist to join our dynamic team. In this hybrid role, you will play a key part in onboarding new commercial clients and ensuring a seamless account opening experience.

Key Responsibilities

+ Guide commercial clients through the documentation and procedures required to open business accounts.

+ Review and verify all documentation for accuracy and compliance with regulatory standards (e.g., KYC, AML).

+ Accurately input and maintain client information in the bank’s systems.

+ Collaborate with relationship managers and internal departments to ensure timely account setup.

+ Provide outstanding customer service by addressing inquiries and resolving account-related issues.

+ Stay informed on banking regulations and internal policies.

+ Identify opportunities to cross-sell banking products and services.

Qualifications

+ High school diploma or equivalent required; Associate or Bachelor’s degree in Business, Finance, or related field preferred.

+ Previous experience in banking, customer service, or account management, ideally in a commercial setting.

+ Strong attention to detail and organizational skills.

+ Excellent communication and interpersonal abilities.

+ Proficiency in banking software and Microsoft Office Suite.

+ Knowledge of BSA/AML and KYC regulations is a plus.

Additional Skills

+ Familiarity with banking software platforms.

+ Ability to work independently and collaboratively in a hybrid work environment.

Why Join Us?

+ Be part of a reputable financial institution with a strong commitment to client service.

+ Enjoy a flexible hybrid work schedule.

+ Grow your career in a supportive and professional environment.

Apply Today!

If you’re ready to make a meaningful impact and grow your career in commercial banking, we’d love to hear from you.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Jun 27, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**Accounts Receivable Specialist (remote)**

This is a remote position open to any qualified applicant in the United States.

The successful candidate performs advanced level work related to resolution of physician claim denials. This position will be responsible for root cause analysis physician payer denials, experience in identifying procedures impacted by National Correct Coding Initiative Edits (NCCI), technical payer policies, appeal documentation and resolution. In addition, this position will be responsible for identification, collaboration, and implementation of process initiatives to reduce denials.

**Job Duties:**

The Accounts Receivable Specialist role responsibilities include following up directly with payers to resolve claim issues and secure appropriate and timely reimbursement. Identify and analyze denials and payment variances and take action to resolve account including drafting and submitting technical appeals.

· Examine denied and underpaid claims to determine the reason for discrepancies.

· Communicate directly with payers to follow up on outstanding claims, file technical appeals, resolve payment variances, and ensure timely reimbursement.

· Ability to identify with specific reason underpayments, denials, and cause of payment delay.

· Works with management to identify, trend, and address the root causes of issues in the A/R.

· Maintain a thorough understanding of federal and state regulations, as well as payer-specific requirements and take appropriate action accordingly.

· Document activity accurately including contact names, addresses, phone numbers, and other pertinent information.

· Demonstrate initiative and resourcefulness by making recommendations and communicating trends and issues to management.

· Needs to be a strong problem solver and critical thinker to resolve accounts. Must meet productivity and quality standards.

**Highlights:**

Possess basic knowledge of entire RCM process with 2-3 years’ experience working in RCM specifically collections

Recognizes problems or trends and provides suggestions to help find resolutions

Strong knowledge of medical terminology, CPT codes, modifiers, and diagnosis codes and specific carrier requirements/knowledge

Ability to follow up on outstanding AR

Ability to review, interpret EOBs 835/837 and respond using medical guidelines and policies

Prioritize pending claims from aging basket and follow up at regular intervals to collect outstanding

Knowledge in writing appeals and following thru appeals process

Resolve accounts to get paid with max 2 touches

Communicates with leadership regarding specific reimbursement issues

Strong analytical skills and ability to meet assigned deadlines

Exceptional problem solving and critical thinking skills to root cause denials and resolve accounts. Must meet quality and productivity standards.

Demonstrates knowledge and expertise in state/federal billing guidelines, reimbursement methodologies, and payer policies.

Makes recommendations for additions/revisions/deletions to work queues and claim edits to improve efficiency to reduce denials and underpayments.

Exceptional Excel skills to summarize and provide detailed reporting to management and client.

Tracks and trends claim denials and underpayments to identify initiatives for payer, process or technology improvement plans.

Strong communication skills both verbal and written to ensure all actions taken are documented, appeal letters are effective, and root cause is communicated.

**Salary and Other Compensation:**

Applications will be accepted until June 28, 2025.

The annual salary for this position is between $50,000-65,000 depending on experience and other

qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and

subject to the terms of Cognizant’s applicable plans.

**Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

_Disclaimer:_ The salary, other compensation, and benefits information is accurate as of the date of this posting.

Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Title: Collections SpecialistJob Description

We are seeking a dedicated Collections Specialist responsible for managing portfolio accounts, resolving disputes, and ensuring timely payments. You will play a crucial role in tracking customer balances, establishing lien rights, and assisting with payment applications. This position requires regular communication with customers through outbound and inbound calls.

Responsibilities

+ Reconcile accounts within portfolio accounts.

+ Resolve disputes and develop payment plans.

+ Track customer job balances and payments to establish lien rights.

+ Review accounts for releasing lien rights.

+ Assist with payment application as needed.

+ Make outbound and answer inbound calls to/from customers.

+ Perform other duties, tasks, and/or projects as assigned.

Essential Skills

+ Experience in accounts receivable and collections.

+ Ability to handle B2B collections and manage calls.

+ Proficient in using external portals such as Coupa, Ariba, and Open Invoice.

+ Experience in vendor payment processing.

+ Customer service and revenue cycle management skills.

+ Bilingual in Spanish.

Additional Skills & Qualifications

+ Minimum of 1+ years of experience in B2B Collections.

+ High School Diploma required.

+ 1+ years of experience with external portals such as Coupa, Ariba, Open Invoice, etc.

Work Environment

You will be part of a dedicated team of Collections and Credit professionals, working exclusively within the department. The work schedule is Monday to Friday, 8 am to 5 pm.

Pay and Benefits

The pay range for this position is $20.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Jun 30, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

PURPOSE AND SCOPE:

The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - Collections provides outstanding customer service to customers and vendors through effective and timely communication.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

+ Under general supervision, identify and resolve routine outstanding claims.

+ Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.

+ Assist in the resolution of outstanding payments from past due accounts.

+ Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.

+ Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.

+ May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.

+ May mentor other staff as applicable.

+ Assist with various projects as assigned by direct supervisor.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasionally lift and/or move up to 50 pounds.

EDUCATION:

+ High School Diploma required

EXPERIENCE AND REQUIRED SKILLS:

+ 1 - 2 years' related experience.

+ General computer skills with working knowledge of word processing, spreadsheet, and email applications.

+ Detail oriented with good analytical and organizational skills.

+ Good interpersonal skills with the ability to work cohesively within a team environment.

+ Excellent oral and written communication skills to effectively communicate with customers and all levels of management.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (https://app.smartsheet.com/b/form/c36f09ba8dc54692af34ee3a3dbd3716)

**You will be able to work from your home location within the United States**

**EOE, disability/veterans**

**Overview**

**Responsibilities**

+ Accurately prepare customer invoices for all individually assigned accounts, including proper sales tax application.

+ Review billed sales report and properly record job costs. This is to include: track all costs of the job throughout the project as compared to estimates, record and track proper accruals, and report to the management profitability on a timely and accurate basis.

+ Capture change orders, properly bill additional costs and capture data on the job opening sheet.

+ Perform associated job account reconciliations and other various accounts as assigned.

+ Analyze all outstanding accruals or deferrals and ensure items are being properly recorded.

+ Capture all equipment and freight costs and ensure proper billing on all jobs.

+ Excellent verbal and written communications skills, organizational skills, mathematical skills, detail oriented and highly motivated

+ Ability to write reports and correspondence appropriately

+ Proficient in Microsoft Word, Excel and mainframe. Microsoft Access and SharePoint site navigation experience desired

+ Ability to work in a team environment and desire for continuous learning through cross-training

**Qualifications**

+ High school required. Associates Degree or some college level coursework preferred

+ Minimum of 2-3 years of experience in an accounting/billing environment

Benefits:

+ Health, Dental, and Vision Insurance

+ 401k with Company Matching Contribution

+ Discretionary 401k Company Contribution

+ Tuition Reimbursement Program

+ Life/Disability Insurance

+ Maternity and Paternity Leave

+ Panasonic Employee Discounts

+ 15 Days Paid Vacation and 12 Company Holidays

+ Employee Assistance Program

+ And more

About Hussmann:

For more than 100 years, Hussmann Corporation has been a leader in providing innovative products, services and refrigeration systems for grocers and convenience stores. Hussmann, a subsidiary of Panasonic, promises to continuously provide the most customer-focused solutions in the food retailing industry.

From display cases for supermarkets to entire refrigeration systems and innovative technologies including Aperion (https://www.hussmann.com/aperion) and StoreConnect (https://www.hussmann.com/storeconnect) , Hussmann continues to drive innovation in food retailing. Customers look to Hussmann as a strategic trusted partner to navigate the complex and ever-changing regulatory requirements with smarter, energy efficient, low-GWP refrigeration solutions—reducing their energy consumption and carbon emissions. For more information about Hussmann, please visit www.hussmann.com .

Hussmann is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit-based factor.

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