Customer Service Representatives

Location:

336 E Baseline Rd, Phoenix, Arizona 85042 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is “Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

+ Career stability

+ Opportunities for advancement

+ Mindset App Reimbursement

+ Gym Reimbursement Program

+ Health insurance & Prescription plans, if eligible

+ Paid holidays, vacation, and sick days, if eligible

+ Life insurance

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

+ 401(k) Savings Plan

+ Employee Stock Ownership Plan (ESOP)

+ 24-hour physician available for kids

+ Dental & Vision Plans

+ Business travel insurance

+ You Matter EAP

+ LifeLock Identity Theft Protection

+ Critical Illness/Group Accident Insurance

+ Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

+ Assist customers inside and outside a U-Haul center with U-Haul products and services.

+ Use smartphone-based U-Scan technology to manage rentals and inventory.

+ Move and hook up U-Haul trucks and trailers.

+ Clean and inspect equipment on the lot including checking fluid levels.

+ Answer questions and educate customers regarding products and services.

+ Prepare rental invoices and accept equipment returned from rental.

+ Install hitches and trailer wiring.

+ Fill propane (certification offered through U-Haul upon employment)

+ Drive a forklift (certification offered through U-Haul upon employment)

+ Other duties as assigned

+ Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

+ Valid driver’s license and ability to maintain a good driving record

+ High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

Terumo Strategic Account Manager

Date: Jun 5, 2023

Req ID: 1928

Location:

Phoenix, AZ, US

Company: Terumo Medical Corporation

Department: C&V Corporate Accounts

Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $5+ billion in sales, 20,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.

**Job Summary**

The Terumo Strategic Account Manager (TSAM) will function as the primary leader for contracting strategies and execution for Cardiac and Vascular companies (C&V). The person in this position will focus on large Integrated Delivery Networks (IDNs) and targeted Group Purchasing Organizations (GPOs), with the objective of driving revenue and profitability for Terumo by leveraging the value propositions of the collective C&V companies. The TSAM will lead the strategic vision for these large complex accounts and work collaboratively with C&V Field Management, Sales & Marketing and C&V Leadership to implement and drive execution. These individuals will also have the responsibility to collaborate cross functionally with additional internal influencers and key stake holders (Legal, Regulatory, Communications, etc.) to ensure business alignment. They will be responsible for achieving growth in their targeted accounts by mobilizing local sales and sales management teams to execute the collaborative business strategy. This position will require strong clinical knowledge of the C&V portfolio and understand the respective contracting positions for all C&V companies on Group Purchasing Organizations and IDN Contracts (to include the nuances of each C&V business unit). They will need to have working knowledge of C&V resources such as Professional Education, Training Events, Proof Sources and Marketing Materials, Consultative Departments like Terumo Business Edge and key priorities of each C&V company.

The Terumo Strategic Account Manager will need to have an ability to cultivate relationships with sales and marketing managers across the C&V companies as well building credibility and trust with local Territory Managers. The TSAM will also need to have a strong skill-set in executing the complex sale which involves multiple decision makers and buyer types in large accounts.

**Job Details/Responsibilities**

1. Full profit and loss responsibility for sales and margins within the targeted C&V customers.

2. Responsible for the negotiation, financial modeling, signing, implementation and monitoring of contractual agreements to drive new business.

3. Lead C&V efforts to execute both strategically and tactically to meet contracting needs in targeted accounts.

4. Partner with Senior C&V business leaders within Terumo to identify future business growth drivers and develop contracting strategies and tactics to support the execution of future growth.

5. Identify synergies between C&V companies and lead contracting opportunities that leverage technologies across companies to enhance Terumos value proposition to more effectively compete in the marketplace.

6. Develop annual business plans partnering with C&V managers for targeted IDN Accounts in your geography addressing specific channels for growth in an effort to achieve revenue and profit objectives.

7. Develop and update competitive databases aimed at gaining understanding of market potential, competitors, sales channels and sales/pricing strategies to ensure successful growth. In the near term, develop a thorough understanding of the positioning of Terumos current products within specific GPO and IDNs.

8. Develop a comprehensive understanding of the inner dealings of targeted GPO/IDNs including their contracting policies and practices and utilizes this knowledge to improve or enhance Terumos business practices towards these accounts.

9. Develop and implement sales forecasts marketing plans for targeted GPO/IDNs and keeps management informed of important issues through the submission of regular updates and monthly activity reports.

10. Work with C&V Corporate Accounts to determine if it is in Terumo best interest to get specific products on GPO and IDN contracts

11. Develop contract designs that drive revenue and profitability, leverage collective value proposition, as well as motive customer behavior to buy Terumo products

12. Responsible for new product introductions and addendums to existing C&V Agreements.

**Job Responsibilities (continued)**

13. Provide training to field sales staff to ensure a high degree of alignment with C&V contracting processes.

14. Attend various trade-shows that cover clinical, operational and supply-chain focus that represent interests across the C&V Business.

15. Demonstrate medical device sales, sales management and Corporate Account experience by intuitively responding to strategic and tactical needs for market share protection and growth.

16. Managed integrity of digital tools used to manage account targeting and sales results within C&V targeted accounts.

17. Demonstrate a commitment to patient safety and product quality by maintaining compliance with all TMC Quality Systems requirements. This includes but is not limited to the prompt recognition and forwarding of customer complaints (i.e. adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (i.e. branding strategies, product claims, etc.) and materials (i.e. literature) discussed or presented to customers are clinically accurate and adhere to AdvaMed guidelines and Terumos policy on Interactions with Healthcare Professionals. Maintain strong knowledge of and adherence to regulations regarding promotional material content and control. Fully adhere to all applicable FDA regulations, international guidelines and Terumos policies at all times. Establish and promote a work environment amongst co-workers and direct reports that supports compliance with the TMC Quality System and Terumos policies.

18. Responsible for management of various expenses budget related to account activities to include travel, entertainment and promotion.

19. Perform other jo-related related duties as required.

**Working Conditions/Physical Requirements**

1. This position exists in a field environment. Use of C&V facilities and home can be used for planning and administrative tasks. Approximately 70% overnight travel is required including occasional weekend travel.

2. Occasional entry to hospitals and other medical facilities is required. Many facilities have instituted vendor credentialing policies which require vendors to meet defined training, background check and proof of immunization requirements as a condition of entry. Terumo Associates entering these facilities are required to abide by these credentialing requirements.

3. When visiting hospitals and other medical facilities, must be able to gain access to and work in the IR suite, Cath lab and operating room. Entry into these areas requires an ability to wear appropriate gowning, stand for long periods of time, comply with hospital policy/protocol and be aware of potential biohazards such as blood borne pathogens.

**Knowledge, Skills and Abilities (KSA)**

+ Ability to work in a highly matrixed environment to facilitate cross-company and functional support to effectively perform all required duties.

+ Demonstrated ability to build strong relationships, and to lead and influence without authority.

+ Demonstrated strong understanding of C&V operations and strategies

+ Ability to understand contract terms and their implications for all parties.

+ Ability to develop and designed contract structures that drive win/win results for customer and Terumo

+ Strong negotiation skills a must

+ Ability to engage into in-depth clinical discussions with customers about Terumos products, competitive products and overall market/therapeutic area dynamics.

+ A high degree of initiative and interpersonal skill is required.

+ Proficient in Microsoft Office applications.

**Qualifications/ Background Experiences**

+ Requires a minimum of a Bachelors degree or higher in business, finance, marketing, healthcare/clinical profession or related field and a minimum of 10 years medical device experience in sales, marketing product management or similar role; would consider other industry experience if skill-set is relevant for this role. The candidate would need a minimum of 2 years of successful corporate accounts contracting experience, focusing on physician preference products.

It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.

**Nearest Major Market:** Phoenix

Customer Service Specialist Bilingual Spanish - ( 230008YH )

Description
Why Sherwin-Williams
Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow, and discover in a place where you can thrive and Let Your Colors Show!
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter, and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at myswbenefits.com. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
​
Where You’ll be Working
The individual selected for this role will be expected to work at Store #4378, located at:
2135 E Jones Ave. Phoenix, AZ 85040

How You’ll Perform the Role

* Support the sales efforts at a Sherwin-Williams paint store, servicing wholesale and retail customers.

* Assist customers in person and over the phone by determining needs and presenting appropriate products and services
* Ensuring that sales transactions are completed accurately, maintaining precise work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications
* Assist in sourcing products required by customers that are not available in the store and, upon approval, place order and follow up as necessary.
* Be responsible for opening and closing the store, making bank deposits, stocking shelves and setting up displays, cleaning store equipment, and loading and unloading trucks.

Our Must Haves – These are our Basic Qualifications, hit apply if you meet all of them!

* 18 years of age or older
* Legally authorized to work in country of employment without requiring sponsorship for employment visa status, now or in the future
* Ability to distinguish the difference between colors, a skill used when color matching or tinting paint, with or without reasonable accommodation
* Be able to operate a computer and communicate via the telephone, with or without reasonable accommodation
* Ability to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs., with or without reasonable accommodation
* Operate material handling equipment (e.g. hand truck, pallet jack, forklift, etc.) safely once trained, with or without reasonable accommodation
* Ability to converse fluently in Spanish & English in order to service Spanish-speaking & English-speaking customers and their product needs

Extras to Help you Stand Out– These are not required for you to be eligible to apply.

* Experience in a delivery, retail sales or customer service position
* Possess a High school diploma or comparable certification (e.g. GED)
* Valid driver's license

What is the Process to get Started?
Step 1 – Online Application

* Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/
* Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

* Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
* You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

* Your video interview is reviewed by our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Primary Location : United States-Arizona-PHOENIX

:

Work Locations :
USA AZ Phoenix Commercial 704378

2135 E Jones Ave

Phoenix 85040

Travel : No

Job Posting : Jun 5, 2023

Schedule : Full-time

Respond By : Jul 5, 2023

Pay Basis : 16.50 - 16.50 US Dollar (USD)

Req ID: 230008YH

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Customer Service Agent - Starting at $17.00/hour - Remote

**Job Description**

As a Member Service Specialist, you will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming calls from Prime members, pharmacies and doctors’ offices. You will provide support and assistance to our callers to help them get the medicine they need to feel better and live well. This opportunity will help build your customer service skills and knowledge for a career in healthcare.

This is a Full Time work from home position and you will be eligible for our benefits on the first of the month after your start date.

**Position Requirements:**

+ Must have dedicated, secure high-speed cable, DSL, or fiber internet (i.e., Earthlink, CenturyLink or Frontier). No wireless or 5G home internet connections (including T-Mobile, Verizon, community Wi-Fi or “hotspots”)

+ Must be able to work a schedule that could include evenings, weekends, holidays, and mandatory overtime based on business needs

+ Must have the ability to adhere to a pre-determined schedule, including planned rest & meal breaks.

+ Must have dedicated home workspace that would be private, quiet, without interruption and minimal distractions during your scheduled work shifts – including a door that can be physically secured

+ Must be available for a 6 to 8 week training class

**What Prime provides:**

+ All equipment is provided and shipped directly to your place of residence

+ Highly structured work environment

+ Transferable skills within Prime or within the healthcare field

+ Opportunities to grow your career within Prime

+ Medical, dental, and vision insurance, paid time off, 401k match, and more

+ 40-hour work week (potential overtime)

**Job Responsibilities**

+ Receive incoming calls or emails from members, pharmacies, doctor’s offices about requests for information on medication and benefits

+ Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member

+ Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA

+ Other duties as assigned

**Required Minimum Qualifications**

+ High School Diploma or GED is required

+ 1 year of customer service experience

+ Must be eligible to work in the United States without need for work visa or residency sponsorship

**Additional Qualifications**

+ Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)

+ Strong PC Skills with ability to navigate multiple software systems simultaneously

+ Strong communication skills with focus on professional demeanor and empathy

+ Ability to multitask

+ Detail oriented

**Preferred Qualifications**

+ Call center experience

+ Call center experience in the Healthcare industry

+ Work from home (remote) experience

+ Fluency in Spanish

**Minimum Physical Job Requirements**

+ Ability to sit 6 or more hours per day

+ Occasionally required to stand, walk and stoop, kneel, and crouch

+ Ability to work a flexible schedule including evenings, weekends, holidays, overtime

+ Ability to work with a set, pre-determined break and lunch schedule

**Reporting Structure**

+ Reports to Supervisor in the Contact Center

_Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law._

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **​** If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Customer Service Agent - Starting at $17.00/hour - Remote

**Job Description**

As a Member Service Specialist, you will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming calls from Prime members, pharmacies and doctors’ offices. You will provide support and assistance to our callers to help them get the medicine they need to feel better and live well. This opportunity will help build your customer service skills and knowledge for a career in healthcare.

This is a Full Time work from home position and you will be eligible for our benefits on the first of the month after your start date.

**Position Requirements:**

+ Must have dedicated, secure high-speed cable, DSL, or fiber internet (i.e., Earthlink, CenturyLink or Frontier). No wireless or 5G home internet connections (including T-Mobile, Verizon, community Wi-Fi or “hotspots”)

+ Must be able to work a schedule that could include evenings, weekends, holidays, and mandatory overtime based on business needs

+ Must have the ability to adhere to a pre-determined schedule, including planned rest & meal breaks.

+ Must have dedicated home workspace that would be private, quiet, without interruption and minimal distractions during your scheduled work shifts – including a door that can be physically secured

+ Must be available for a 6 to 8 week training class

**What Prime provides:**

+ All equipment is provided and shipped directly to your place of residence

+ Highly structured work environment

+ Transferable skills within Prime or within the healthcare field

+ Opportunities to grow your career within Prime

+ Medical, dental, and vision insurance, paid time off, 401k match, and more

+ 40-hour work week (potential overtime)

**Job Responsibilities**

+ Receive incoming calls or emails from members, pharmacies, doctor’s offices about requests for information on medication and benefits

+ Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member

+ Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA

+ Other duties as assigned

**Required Minimum Qualifications**

+ High School Diploma or GED is required

+ 1 year of customer service experience

+ Must be eligible to work in the United States without need for work visa or residency sponsorship

**Additional Qualifications**

+ Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)

+ Strong PC Skills with ability to navigate multiple software systems simultaneously

+ Strong communication skills with focus on professional demeanor and empathy

+ Ability to multitask

+ Detail oriented

**Preferred Qualifications**

+ Call center experience

+ Call center experience in the Healthcare industry

+ Work from home (remote) experience

+ Fluency in Spanish

**Minimum Physical Job Requirements**

+ Ability to sit 6 or more hours per day

+ Occasionally required to stand, walk and stoop, kneel, and crouch

+ Ability to work a flexible schedule including evenings, weekends, holidays, overtime

+ Ability to work with a set, pre-determined break and lunch schedule

**Reporting Structure**

+ Reports to Supervisor in the Contact Center

_Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law._

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **​** If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Customer Service Agent - Starting at $17.00/hour - Remote

**Job Description**

As a Member Service Specialist, you will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming calls from Prime members, pharmacies and doctors’ offices. You will provide support and assistance to our callers to help them get the medicine they need to feel better and live well. This opportunity will help build your customer service skills and knowledge for a career in healthcare.

This is a Full Time work from home position and you will be eligible for our benefits on the first of the month after your start date.

**Position Requirements:**

+ Must have dedicated, secure high-speed cable, DSL, or fiber internet (i.e., Earthlink, CenturyLink or Frontier). No wireless or 5G home internet connections (including T-Mobile, Verizon, community Wi-Fi or “hotspots”)

+ Must be able to work a schedule that could include evenings, weekends, holidays, and mandatory overtime based on business needs

+ Must have the ability to adhere to a pre-determined schedule, including planned rest & meal breaks.

+ Must have dedicated home workspace that would be private, quiet, without interruption and minimal distractions during your scheduled work shifts – including a door that can be physically secured

+ Must be available for a 6 to 8 week training class

**What Prime provides:**

+ All equipment is provided and shipped directly to your place of residence

+ Highly structured work environment

+ Transferable skills within Prime or within the healthcare field

+ Opportunities to grow your career within Prime

+ Medical, dental, and vision insurance, paid time off, 401k match, and more

+ 40-hour work week (potential overtime)

**Job Responsibilities**

+ Receive incoming calls or emails from members, pharmacies, doctor’s offices about requests for information on medication and benefits

+ Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member

+ Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA

+ Other duties as assigned

**Required Minimum Qualifications**

+ High School Diploma or GED is required

+ 1 year of customer service experience

+ Must be eligible to work in the United States without need for work visa or residency sponsorship

**Additional Qualifications**

+ Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)

+ Strong PC Skills with ability to navigate multiple software systems simultaneously

+ Strong communication skills with focus on professional demeanor and empathy

+ Ability to multitask

+ Detail oriented

**Preferred Qualifications**

+ Call center experience

+ Call center experience in the Healthcare industry

+ Work from home (remote) experience

+ Fluency in Spanish

**Minimum Physical Job Requirements**

+ Ability to sit 6 or more hours per day

+ Occasionally required to stand, walk and stoop, kneel, and crouch

+ Ability to work a flexible schedule including evenings, weekends, holidays, overtime

+ Ability to work with a set, pre-determined break and lunch schedule

**Reporting Structure**

+ Reports to Supervisor in the Contact Center

_Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law._

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **​** If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

Customer Service Account Representative, Flooring Division

Job Details

Job Location

AZ - Tempe, AZ

Salary Range

$19.00 - $20.00 Hourly

COMPANY DESCRIPTION:

Are you looking for a long-term career with a dynamic, exciting and growing company? Attractive employee benefits, competitive rates of pay and promotional opportunities demonstrate Primera’s commitment to rewarding, developing and retaining its team. If this speaks to you, we’d love to receive your application! Primera is a multi-award winning home interiors company with operations in Arizona, Colorado, Nevada, California and New Mexico. We offer a wide range of branded cabinetry, countertops, flooring, wall tile and window coverings together with comprehensive design and installation services. We are committed to providing high quality service to new homebuilders, home centers, independent designers, commercial developers and retail customers.

POSITION SUMMARY:

The Customer Service Representative responds to internal and external customer inquiries and problems by providing product and service information. This role is a strong support for our customers, providing exceptional service while maintaining a polite, friendly demeanor.

PRIMARY DUTIES AND RESPONSIBILITIES:

+ Maintains customer records by recording account information.

+ Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

+ Prepares product or service reports by collecting and analyzing customer information.

+ Contacts customers to schedule service technician appointments.

+ Monitor builders’ schedules and maintain service technician schedules.

+ Orders all parts turned in by Service Technicians

+ Contributes to the effort of the team by accomplishing related results as needed.

KNOWLEDGE, SKILLS AND ABILITIES:

+ High school diploma or equivalent (GED).

+ Minimum of 2 years’ experience in a professional office setting.

+ Working knowledge of Windows software, including Word and Excel.

+ Above average interpersonal, written and verbal communication skills.

+ Excellent organizational skills, accuracy and attention to detail.

+ This is an in-office position

Customer Service Account Representative, Cabinets Division

Job Details

Job Location

AZ - Tempe, AZ

COMPANY DESCRIPTION:

Are you looking for a long-term career with a dynamic, exciting and growing company? Attractive employee benefits, competitive rates of pay and promotional opportunities demonstrate Primera’s commitment to rewarding, developing and retaining its team. If this speaks to you, we’d love to receive your application! Primera is a multi-award winning home interiors company with operations in Arizona, Colorado, Nevada, California and New Mexico. We offer a wide range of branded cabinetry, countertops, flooring, wall tile and window coverings together with comprehensive design and installation services. We are committed to providing high quality service to new homebuilders, home centers, independent designers, commercial developers and retail customers.

POSITION SUMMARY:

The Customer Service Representative responds to internal and external customer inquiries and problems by providing product and service information. This role is a strong support for our customers, providing exceptional service while maintaining a polite, friendly demeanor.

PRIMARY DUTIES AND RESPONSIBILITIES:

+ Maintains customer records by recording account information.

+ Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

+ Prepares product or service reports by collecting and analyzing customer information.

+ Contacts customers to schedule service technician appointments.

+ Monitor builders’ schedules and maintain service technician schedules.

+ Orders all parts turned in by Service Technicians

+ Contributes to the effort of the team by accomplishing related results as needed.

KNOWLEDGE, SKILLS AND ABILITIES:

+ High school diploma or equivalent (GED).

+ Minimum of 2 years’ experience in a professional office setting.

+ Working knowledge of Windows software, including Word and Excel.

+ Above average interpersonal, written and verbal communication skills.

+ Excellent organizational skills, accuracy and attention to detail.

+ This is an in-office position

Customer Service Representative Fueler/Washer (**Job Number:** 2308924 )

**What’s the Job?**

Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our customers when they arrive and the one sending them off with a smile.

Why join Penske as a Customer Service Representative, you ask? It’s simple. Maybe you’ve always had an interest in vehicle maintenance but haven’t had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you’ll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.

It’s about going above and beyond for our customers—the way Penske goes above and beyond for you. It’s about building meaningful relationships. It’s about keeping our customers moving forward.

Click below to see what makes Penske great!
https://technician.penske.jobs/video-hub/#video1

**Main Responsibilities:**

* Greeting our customers and making sure they have a great experience as you fuel and wash vehicles

* Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done

* Helping make sure our facilities are clean, safe environments for our customers and associates

* Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs

* Completing other projects and tasks as assigned by supervisor

**Why Penske is for You:**

* Competitive starting salary

* Shift Premiums

* Career stability

* Opportunity for growth

* Excellent benefits, including lots of time off

* Strong, well-rounded training programs

* Advanced vehicle maintenance technology

* Location and schedule flexibility

**General Requirements:**

* High school diploma, equivalent, or prior work experience preferred

* Valid driver’s license required

* Excellent customer service and communication skills

* The ability to work well as part of a team

* The ability and willingness to work outside

* Basic mechanical ability and tool usage (preferred)

* Basic computer skills

* Regular, predictable, full attendance is an essential function of the job

* Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

**Physical Requirements:**

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* The associate will be required to remember and understand certain instructions, guidelines or other information. The associate must be able to see and verbally communicate. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

* While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Penske is an Equal Opportunity Employer

**About Penske**

When you join Penske, you’re joining a team that cares about doing its best. At each location, there’s a strong sense of teamwork. We’re all working together to move our customers forward. That’s true for the 11,000 vehicle repair associates who are working at hundreds of locations across the United States.

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske’s product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

Keywords: Gas Station Attendant, Vehicle Service Attendant, Fuel Island Attendant, Pump Attendant, Lot Attendant, Service Attendant, Car Wash Technician, Detailer, Porter, Lube Tech, Fueler, Lube , Washer, Fueler, Apprentice

**Work Locations** :

1041 N 75th Ave (PL)

1041 N 75th Ave (PL)

Phoenix, AZ 85043

**Primary Location** : United States-Arizona-Phoenix

**Job** : Vehicle Maintenance/Mechanics/Technicians

**Penske Oracle Job (US & CA only do not edit):** : PTL.Customer Service Rep

**Req ID:** 2308924

Customer Service Representative Fueler/Washer (**Job Number:** 2310848 )

**What’s the Job?**

Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our customers when they arrive and the one sending them off with a smile.

Why join Penske as a Customer Service Representative, you ask? It’s simple. Maybe you’ve always had an interest in vehicle maintenance but haven’t had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you’ll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.

It’s about going above and beyond for our customers—the way Penske goes above and beyond for you. It’s about building meaningful relationships. It’s about keeping our customers moving forward.

Click below to see what makes Penske great!
https://technician.penske.jobs/video-hub/#video1

**Main Responsibilities:**

* Greeting our customers and making sure they have a great experience as you fuel and wash vehicles

* Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done

* Helping make sure our facilities are clean, safe environments for our customers and associates

* Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs

* Completing other projects and tasks as assigned by supervisor

**Why Penske is for You:**

* Competitive starting salary

* Shift Premiums

* Career stability

* Opportunity for growth

* Excellent benefits, including lots of time off

* Strong, well-rounded training programs

* Advanced vehicle maintenance technology

* Location and schedule flexibility

**General Requirements:**

* High school diploma, equivalent, or prior work experience preferred

* Valid driver’s license required

* Excellent customer service and communication skills

* The ability to work well as part of a team

* The ability and willingness to work outside

* Basic mechanical ability and tool usage (preferred)

* Basic computer skills

* Regular, predictable, full attendance is an essential function of the job

* Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

**Physical Requirements:**

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* The associate will be required to remember and understand certain instructions, guidelines or other information. The associate must be able to see and verbally communicate. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

* While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Penske is an Equal Opportunity Employer

**About Penske**

When you join Penske, you’re joining a team that cares about doing its best. At each location, there’s a strong sense of teamwork. We’re all working together to move our customers forward. That’s true for the 11,000 vehicle repair associates who are working at hundreds of locations across the United States.

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske’s product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

Keywords: Gas Station Attendant, Vehicle Service Attendant, Fuel Island Attendant, Pump Attendant, Lot Attendant, Service Attendant, Car Wash Technician, Detailer, Porter, Lube Tech, Fueler, Lube , Washer, Fueler, Apprentice

**Work Locations** :

1041 N 75th Ave (PTL)

1041 N 75th Ave (PTL)

Phoenix, AZ 85043

**Primary Location** : United States-Arizona-Phoenix

**Job** : Vehicle Maintenance/Mechanics/Technicians

**Penske Oracle Job (US & CA only do not edit):** : PTL.Customer Service Rep

**Req ID:** 2310848