Take an Assessment!

Quickly see how your passions and skills match with available careers and fields of interest!

Business, Entrepreneurialism, and Management

Customer Service Representatives

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services.

A Day In The Life

Business, Entrepreneurialism, and Management Field of Interest

Are you interested in training?

Sign up or Sign in to contact a Coach.

Salary Breakdown

Customer Service Representatives

Average

$38,100

ANNUAL

$18.32

HOURLY

Entry Level

$29,000

ANNUAL

$13.94

HOURLY

Mid Level

$37,080

ANNUAL

$17.83

HOURLY

Expert Level

$48,220

ANNUAL

$23.18

HOURLY


Current Available

Customer Service Representatives

605

Current Available Jobs


Top Expected Tasks

Customer Service Representatives


Knowledge, Skills & Abilities

Customer Service Representatives

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Administration and Management

KNOWLEDGE

Sales and Marketing

KNOWLEDGE

Mathematics

SKILL

Active Listening

SKILL

Service Orientation

SKILL

Speaking

SKILL

Reading Comprehension

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Speech Clarity

ABILITY

Speech Recognition

ABILITY

Problem Sensitivity


Job Opportunities

Customer Service Representatives

  • Customer Service Representative
    Wolters Kluwer    Phoenix, AZ 85067
     Posted about 5 hours    

    **Permanent work from home role.**

    Responsible for receiving and responding to customer queries in a timely manner. We are seeking a highly motivated, highly organized applicant with a strong work ethic and a high degree of problem solving skills to join Vcorp Services. This position includes drafting state documents, communicating with customers via phone and email, managing statewide projects as they present themselves, and a very professional attitude. As well as building and updating customer orders and records, researching jurisdictional requirements and a calling the state when necessary.

    **Essential Duties and responsibilities**

    + Receives and responds to customer queries in a timely manner based on informational scripts provided.

    + Enters new client information into client database as needed.

    + Compiles and/or updates job details in relevant databases.

    + Follows-up with clients by phone, email or correspondence to keep client fully informed ofresolution process and status.

    + Contacts internal departments as necessary to resolve customer-related issues.

    + Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

    + Refers unresolved customer grievances to designated departments for further investigation.

    **Other Duties**

    Performs other duties as requested by Supervisor.

    **Job Qualifications**

    **Education**

    Minimum: High school diploma OR, equivalent.

    **Experience**

    Minimum Experience: 1-3 years of related experience, OR equivalent.

    Tools:

    + Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

    **Other Knowledge, Skills, Abilities or Certifications:**

    Preferred:

    + Strong Customer Service skills.

    + Detail oriented with strong analytical, time management and problem solving skills.

    + Ability to work well in a team.

    **Travel requirements**

    + N/A

    **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements.**

    **Compensation:**

    Target salary range CA, CT, CO, HI, NY, WA: $44,000-$60,200

    EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


    Employment Type

    Full Time

  • Financial Accounting Manager
    Wells Fargo    CHANDLER, AZ 85286
     Posted about 5 hours    

    **About this role:**

    Wells Fargo is seeking a Financial Accounting Manager to support the Procure-to-Pay (P2P) team within Supply Chain Management. This team delivers a globally integrated procure-to-pay solution leveraging standardized processes and tools while implementing cost management controls, disciplined oversight and comprehensive value to the customer.

    The Global Accounts Payable team is responsible for:

    + More than 4.7 million Supplier payments accounting for more than $19.9 billion dollars in 2023.

    + Internal commercial card program which manages more than 68,000 corporate cards.

    + Annually, more than $455 million dollars is reimbursed to our employees. Over 250,000 expense reports accounting for more than 3.2 million expense transactions are reviewed on an annual basis.

    + Financial Accounting Expense Management Budget and Expense process which accounts for more that $45 million in additional expense reimbursement.

    + Global Accounts Payables has 51 FTEs that are responsible for all the daily operations.

    + Global Accounts Payable within Supply Chain Management is responsible for processing payments for goods and services for the global organization as well as timely and accurate payments to suppliers and employees for reimbursable expenses ensuring payments are consistent with policies, procedures and in compliance with all regulatory requirements.

    + The Global Accounts Payable team also supports Ariba, and SAP ERP systems, Concur Travel and Expense, APZEN Detect, Financial Advisor Expense Management System (FAEMS) and Internal Commercial Card (ICCard) applications.

    **In this role, you will:**

    + Manage a team of individual contributors supporting significantly diverse and complex functional areas related to financial accounting

    + Manage directly or through a team, accounting activities for one or more groups within a line of business

    + Direct completion of complex accounting tasks pertaining to accounts, statements, systems and records

    + Set standards for monitoring the data provided and for preparation and review of financial statements and other documentation

    + Create and implement controls to ensure accuracy of data

    + Maintain advanced knowledge of current accounting practices and regulatory requirements

    + Enforce adherence to internal and external accounting principles and policies

    + Develop methodologies and implement changes for internal accounting systems

    + Plan, design and direct the production of financial and regulatory reports

    + Manage response and resolution to audit inquiries

    + Provide technical interpretation on various matters and a key change agent in building and adopting best practices within the functional area

    + Lead implementation of complex projects or initiatives impacting one or more lines of business

    + Understand and ensure compliance and risk management requirements are met and work with other stakeholders to implement key risk initiatives

    + Provide strategic consultation to more experienced leadership

    + Interact with external agencies, regulatory bodies or industry forums

    + Manage a team of individual contributors, cross-functional or virtual teams

    + Manage allocation of people and financial resources for Enterprise Finance

    + Mentor and guide talent development of direct reports and assist in hiring talent

    **Required Qualifications, US:**

    + 4+ years of Finance, Accounting, Analytics, Financial Reporting, Accounting Reporting or Risk Reporting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    + 2+ years of leadership experience

    **Desired Qualifications:**

    + Ability to quickly and accurately mange the execution of tactical deliverables which are consistent with strategic initiatives.

    + Manage a diverse operation team which enable team members to consistently exceed the expectations of their position.

    + Ability to quickly adapt and change business process and procedures while enforcing controls and compliance activities.

    + Strong analytical and interpretive skills

    + Knowledge and understanding of: ICCard (tool used to manage all corporate card plastics transactions), Concur Budget and Expense, AppZen (AI used for policy review), PSFIN (Account Payable System of record), Ariba (P2P - Purchase order system of record), MDSL (Market Data tool), Corrigo (work order tool), and SAP (Accounts Payable system of record).

    + Management of Customer Service Solution Center and/or call center experience

    **Job Locations and Salary Range:**

    + IA- West Des Moines: MIN $111,100 MAX $197,500

    + MN- Minneapolis: MIN $111,100 MAX $197,500

    + NC - Charlotte: MIN $111,100 MAX $197,500

    + AZ - Chandler: MIN $111,100 MAX $197,500

    + May be eligible for an annual discretionary bonus

    **Posting End Date:**

    30 May 2024

    ***Job posting may come down early due to volume of applicants.**

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    **Company:** WELLS FARGO BANK

    **Req Number:** R-344274-2

    **Updated:** Mon May 20 00:00:00 UTC 2024

    **Location:** CHANDLER,Arizona


    Employment Type

    Full Time

  • Account Manager - Accelerated Sales Program
    White Cap    Mesa, AZ 85210
     Posted about 5 hours    

    A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

    The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

    White Cap is hiring immediately for our **_Account Manager – Accelerated Sales Program_** !

    Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. Our _Accelerated Sales Program_ is designed for sales professionals outside our industry to quickly accelerate their sales career. For an exciting opportunity to join our sales team, apply today!

    _Why join the_ **_Accelerated Sales Program_** _at White Cap?_

    The Accelerated Sales Program is a comprehensive, sales-specific training program designed to fast-track the growth and development of new Outside Sales Representatives/Account Managers. Participants will work closely with White Cap sales leaders in a 6-12 month program to develop the skills, customer and supplier relationships, and knowledge needed to be successful in outside sales.

    _An_ **_Account Manager_** _-_ **_Accelerated Sales Program_** _…_

    + Participates in classroom, independent study, and on-the-job training to learn the White Cap’s business model, products, vendors, customer needs, jobsite environment, systems, competitors, pricing, sales approach, and selling skills.

    + Prepares and executes account plans.

    + Sells White Cap value proposition and products.

    + Learns about making effective jobsite or office sales calls by riding along with the District Sales Manager or experienced Account Managers.

    + Enters and processes customer orders.

    + Performs other duties as assigned.

    **Preferred Qualifications**

    + Bachelor’s degree in business, marketing, or related field or one to two years of sales or related field experience

    + Strong communication skills and comfortable interacting with team members

    + Requires strong self-governance, a proactive approach, personal accountability, and independence.

    + Competitive nature with a drive to succeed

    + Goal-oriented with personal accountability to deliver on metrics

    + Open to feedback and willing to take action to improve performance

    + Demonstrated ability to plan and organize daily activities

    + Spanish language proficiency

    If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

    **Functional Area** Sales

    **Recruiter** Shackelford, Troy

    **Req ID** WCJR-018338

    White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.


    Employment Type

    Full Time

  • Account Representative
    U-Haul    Phoenix, AZ 85067
     Posted about 5 hours    

    Location:

    2721 N Central Ave, Phoenix, Arizona 85004 United States of America

    Job Duties:

    + Perform a monthly review of inventory sub-system to correct obvious errors.

    + Work with the field entities on how to avoid errors from being introduced into the sub-system.

    + Review system processes to identify errors and correct as necessary.

    + Recommend and implement changes to existing or new processes.

    + Support the annual physical inventory count. Value the inventory and reconcile to the ledger.

    + Take inbound calls from corporate customers and U-Haul associates to research/resolve billing issues

    + Make outbound collection calls on past due corporate accounts.

    + Take payments, issue credits and refunds.

    + Perform a monthly review of inventory sub-system to correct obvious errors.

    + Work with the field entities on how to avoid errors from being introduced into the sub-system.

    + Review system processes to identify errors and correct as necessary.

    + Recommend and implement changes to existing or new processes.

    + Support the annual physical inventory count. Value the inventory and reconcile to the ledger.

    Additional duties may include but are not limited to: Research and reconcile un-applied payments, make corrections to historical transactions, determine if reservations should be granted for accounts on hold or past due. Must be able to work quickly and make accurate detailed call notes for all inbound/outbound and electronic communications. Test and report issues on new system implementation.

    Requirements:

    + High level of accuracy

    + Must be able to work in a fast paced environment

    + Excellent note taking skills

    + Ability to type 45 wpm

    + 10-key proficient

    + Comfortable using a computer and Microsoft office programs

    + Must be able to pass background, drug, and credit check

    Education:

    + High school diploma or equivalent

    U-Haul Offers:

    + Full Medical coverage

    + Prescription plans

    + Dental & Vision Plans

    + New indoor fitness gym

    + Gym Reimbursement Program

    + Registered Dietitian Program

    + Weight Watchers

    + Onsite medical clinic for you and your family

    + Career stability

    + Opportunities for advancement

    + Valuable on-the-job training

    + Tuition reimbursement program

    + Free online courses for personal and professional development at U-Haul University®

    + Business and travel insurance

    + You Matter Employee Assistance Program

    + Paid holidays, vacation, and sick days

    + Employee Stock Ownership Plan (ESOP)

    + 401(k) Savings Plan

    + Life insurance

    + Critical Illness/Group Accident

    + 24-hour physician available for kids

    + Subsidized gym/ membership

    + MetLaw Legal program

    + MetLife auto and home insurance

    + Mindset App Program

    + Discounts on cell phone plans, hotels, and more

    + LifeLock identity Theft

    + Savvy consumer wellness programs- from health care tips to financial wellness

    + Dave Ramsey’s SmartDollar Program

    + U-Haul federal credit union

    + Wellness Program

    U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

    Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.


    Employment Type

    Full Time

  • Customer Service Agent (Part Time)
    U-Haul    Phoenix, AZ 85067
     Posted about 5 hours    

    Location:

    2727 N Central Ave, Phoenix, Arizona 85004 United States of America

    Purpose of Job

    Are you an active listener, critical thinker and a problem solver? Are you looking for a company with tremendous growth opportunities? Do you enjoy assisting customers on the phone?

    If you answered yes to all these questions, this opportunity may be for you!

    In this role, you will take incoming calls from customers while crafting acceptable solutions to address their needs. You will also assist with providing product knowledge and answering specialized support questions. Customer Service Agents are vital to our customers’ overall U-Haul experience, and are valued members of Team U-Haul.

    Training/Education:

    This role is supported by practical concept education from first-rate instructors, reinforced with education courses from our online U-Haul University, consistent engagement with your Manager and team, and interactive mentorship and call support from Senior Agents.

    Customer Service training is three to five weeks, including 11 instructor-led concept courses. Certain concept-education courses may be scheduled outside your availability; therefore, some flexibility within the initial education period is a must. These courses will be leveraged with the support described above to empower you to confidently take live customer calls, beginning with your very first concept.

    Minimum Qualifications:

    + Friendly and Caring Tone

    + Engage with customers in a friendly, approachable manner.

    + Support a positive environment for customer interactions.

    + Knowledgeable Care for Various Customer Needs

    + Maintain a deep understanding of our products and services to offer tailored solutions.

    + Anticipate customer needs and offer proactive service.

    + Ability to Display Empathy in Adverse Environments

    + Show empathy and understanding when assisting with customer concerns..

    + Maintain composure in challenging situations, providing thoughtful and helpful solutions.

    + Efficiency in Navigation

    + Navigate multiple software applications and systems with speed and accuracy.

    + Employ quick problem-solving skills to provide efficient solutions.

    + Typing and Language Skills

    + Possess a normal typing speed, ensuring accurate data entry.

    + Strong spelling and grammar skills for professional written communication.

    Perks of joining the U-Haul Team!

    Compensation: U-Haul offers Customer Service Agents an hourly base pay of $14.00, or $15.00 for Bilingual Agents. Your base pay will increase as you learn and acquire additional job duties, and merit increases are given periodically based on performance.

    (Note: Hourly base pay rate may be higher, depending on state or local minimum wage laws.)

    Benefits: At U-Haul our part time Team Members enjoy benefits to support their physical, financial, and emotional wellness. Additionally, our career path planning and continuing education assists employees with their professional goals.

    U-Haul Offers:

    + Career stability

    + Opportunities for advancement

    + Mindset App Reimbursement

    + Gym Reimbursement Program

    + Health insurance & Prescription plans if eligible

    + Paid holidays, vacation, and sick days if eligible

    + Life insurance

    + MetLaw Legal program

    + MetLife auto and home insurance

    + Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

    + 401(k) Savings Plan

    + Employee Stock Ownership Plan (ESOP)

    + 24-hour physician available for kids

    + Dental & Vision Plans

    + Business travel insurance

    + You Matter EAP

    + LifeLock Identity Theft Protection

    + Critical Illness/Group Accident Insurance

    + Dave Ramsey’s SmartDollar Program

    Scheduling Requirements:

    + Below are the available shifts (all in Arizona time).

    + Monday, Friday, & Saturday: 4:00am-12:00pm

    + Tuesday, Wednesday, Thursday, & Sunday: 1:00pm-10:00pm

    + Available to work at least four days a week (one of which must be a weekend day - Saturday or Sunday, but both is preferred).

    + Provide at least 20 hours of availability per week (8 of which must be on the weekend).

    + Working holidays are required in order to provide support for our customers year-round. You may be scheduled to meet the Team and business needs.

    The following is required to work from home:

    + You must have a quiet, private work area.

    + Dependent and child-care arrangements must be made as if you were working in-person at a U-Haul facility. This position does not allow flexibility to be on-call care for others during work hours.

    + All work duties, including initial education, must be performed at your home address.

    + If you want to switch or substitute computers at any time, Manager approval is required.

    The following technical requirements must be met to work from home:

    *Computer requirements and internet speed will be verified, if interviewed. Additional requirements may apply.

    + Computer Specifications:

    + Windows 10 or 11

    + 8GB of RAM/memory or higher

    + Processor must have CPU benchmark score of 2,000 or higher

    + Additional Hardware:

    + Webcam (external or built in is ok)

    + USB headset (wired)

    + Internet speeds:

    + Ping under 100

    + 10mb download

    + 5mb upload

    The following is not permitted due to compatibility, performance, security, or other concerns:

    + MAC Operating Systems

    + Mobile hot-spot, tethering, satellite Internet, or similar.

    + Using a Proxy server or third-party network.

    + Computer stick or similar device.

    + Rental, rent-to-own, or public computer/laptop.

    + Working in a public place or using public Internet.

    + Unsecure Wi-Fi / Wi-Fi not managed by the Team Member.

    + Running non-work-related programs while working.

    + Having any other anti-virus installed/in use on your computer while working other than the Company provided anti-virus

    U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

    Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.


    Employment Type

    Full Time

  • ACCOUNT MANAGER II
    TE Connectivity    Phoenix, AZ 85067
     Posted about 5 hours    

    ACCOUNT MANAGER II

    **At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**

    **Job Overview**

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity has an Inside Sales Representative (ISR) position available in the North America’s region within the Energy Business Unit (position based in Raleigh, NC), reporting to the Western Regional Sales Manager. Be the face and voice of TE to drive company growth by delivering an Extraordinary Customer Experience. This is achieved by proactively prospecting customers to align their needs with TE products. Inside Sales Representatives strive to make it easy to do business with TE and solve customer issues by delivering value/solutions to our small, medium and large customers (i.e. Distributors, Contractors, OEMs, End-Users). Work with the Outside Sales & Customer Care teams to identify and quote opportunities to generate new business and organic revenue growth. If you are passionate about serving customers, technically & commercially oriented and interested in working for a world leader in Connectivity, then the TE ISR position may be an ideal fit for you.

    **A Day in the Life**

    •Assist Outside Sales teams in executing and achieving their territory and market business plans

    •Research accounts to identify key players and generate interest (generate reports for given territories)

    •Source/Pipeline new sales opportunities via inbound leads, IIR, social media, outbound cold calls/emails, etc.

    •Maintain a constantly expanding database of prospects for numerous industrial customer verticals (renewables, data

    centers, oil & gas, C&I, OEM, Mining, Rail etc..)

    •Route qualified opportunities to Outside Sales team for further development and closure

    •Resolve internal and external technical support requests or issues related to product selection, application,

    specification, installationS, etc...

    •Extensive interaction with external customers, TE stakeholders, customer care, product management, sales ops

    •Travel as needed with Outside Sales team to support presentations and trade show activities. (once per quarter)

    •Maintain a high level of product knowledge and application. Listen, understand and convey customer requirements

    •Provide status of ongoing projects and future projects to management

    •Identify/communicate to sales/management potential customer needs and sales opportunities to sustain future growth

    •Perform basic product selection, d2d/project quotations and review customer RFQs, BOMs and specifications

    •Work in conjunction with TE customer care to ensure efficient handling of commercial processes for quotation, receipt

    of order, order entry, shipment and delivery status, and resolution of return requests and product quality issues

    **What your background should look like:**

    What your background should look like:

    • Bachelor’s Degree or Technical College Degree (e.g. Engineering / Business / Marketing / Sales)

    • 3-5 years industry experience, preferably in commercial account management (inside sales, project management,etc)

    • Customer service experience within a manufacturing, distribution (preferably electrical) or contractor company

    • Willingness and technical aptitude; understand and communicate an extensive product portfolio

    • Decision making ability; strong analytical and problem-solving skills. Demonstrate resourcefulness in a matrix

    reporting environment. Ability to work within deadlines and challenging execution targets

    • Demonstrate the ability to maintain progress on multiple tasks, set priorities, and manage time effectively; team

    player, critical thinker, self-motivator and maintain a proactive positive attitude. Team player.

    • Strong verbal and written communication skills, including presentation and computer skills (i.e. PowerPoint,

    Excel, Word, Salesforce or other demonstrated CRM experience, SAP, etc..)

    • Must be ambitious, strategic, exhibit strong results-oriented accountability and execution behaviors

    • Ability to effectively organize, prioritize and accomplish multiple tasks, make intelligent, timely decisions and

    solve company internal/external problems independently

    • Ability and willingness to travel (10%)

    • Fluent English skills, oral and written

    **Competencies**

    Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

    **ABOUT TE CONNECTIVITY**

    TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn (https://www.linkedin.com/company/te-connectivity/) ,Facebook (https://www.facebook.com/teconnectivity/) ,WeChat, (http://www.te.com.cn/chn-zh/policies-agreements/wechat.html) Instagram andX (formerly Twitter). (https://twitter.com/TEConnectivity)

    **COMPENSATION**

    • Competitive base salary commensurate with experience: $xxx – xxx (subject to change dependent on physical location)

    • Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.

    • Total Compensation = Base Salary + Incentive(s) + Benefits

    **BENEFITS**

    • A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

    **EOE, Including Disability/Vets**

    Location:

    Phoenix, AZ, US, _

    City: Phoenix

    State: AZ

    Country/Region: US

    Travel: Less than 10%

    Requisition ID: 120493

    Alternative Locations:

    Function: Sales & Marketing

    TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.


    Employment Type

    Full Time

  • Account Manager
    Sysco    Tolleson, AZ 85353
     Posted about 5 hours    

    Company:

    US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

    Zip Code:

    85353

    Minimum Level of Education:

    Bachelor's Degree

    Minimum Years of Experience:

    8 Years

    Employment Type:

    Full Time

    Travel Percentage:

    Up to 25%

    COMPENSATION INFORMATION:

    The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

    Job Summary:

    This role supports CMU and LCC business by managing the customer relationship locally, with the expectation of enhancing the customer experience. The role will partner with CST, National Sales and Local Sales teams to deliver a positive customer experience.

    This position is responsible for building relationships with new and existing accounts up to 50% of their time. The main focus is to provide excellent customer support to Sysco customers and ensure last mile issue resolution.

    Duties and Responsibilities:

    + Manage assigned customers/concepts and handle last mile activities to ensure customer receives product timely and accurately; collaboration with CSM that handles same concepts/customers, partners with transportation, merchandising, and contract sales teams to drive outcomes and influence customer interactions. Liaise with back office and communicate to customer regarding items such as prod credit, special orders, etc.

    + Liaise with local contract sales organization to implement direction, best practices via GSC; act as role model for best practice

    + Utilize CRM tool for account management which includes managing tasks, communicating across selling team, ensure customer data is accurate

    + Build and maintain customer relationships as appropriate; in person visits based on customer needs and contracts

    + Able to have challenging conversations with internal and external stakeholders

    + Responsible for appropriate escalation as needed

    Education Required:

    + High school diploma

    Education Preferred:

    + Bachelors degree

    Experience Required:

    + 3+ years prior outside foodservice account management or B2B sales experience

    Experience Preferred:

    + 5+ years prior foodservice account management, B2B sales experience within restaurant, GPO background

    Licenses/Certifications Required:

    + Valid driver's license with a driving record that meets Company insurability standards

    Skills and Abilities:

    + Knowledge of Sysco Products, ordering procedures and credit terms

    + Proficient with customer service management and able to partner cross-functionally

    + Ability to manage end to end initiatives through challenging deadlines

    + Excellent organizational and project management skills, including the ability to provide top notch customer service to multiple customers simultaneously

    + Able to thrive in a fast-paced and changing work environment

    + Expert in Microsoft Office

    + Continuously learn existing and new Sysco technologies

    + Demonstrated experience with and working knowledge of Sysco customers, preferred

    Physical Demands:

    Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

    Travel Requirements:

    May need to travel to visit local customers

    BENEFITS INFORMATION:

    For information on Sysco's Benefits, please visit https://SyscoBenefits.com

    OVERVIEW:

    Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

    We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

    AFFIRMATIVE ACTION STATEMENT:

    Applicants must be currently authorized to work in the United States.

    We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

    This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.


    Employment Type

    Full Time

  • Customer Service Representatives/Healthcare-Remote
    Sutherland Global Services    Phoenix, AZ 85067
     Posted about 5 hours    

    Do you enjoy helping others, answering questions and resolving problems? Do you have any experience in the healthcare/medical field or are you interested in pursuing a career in the field? Are you looking for an opportunity to build a fulfilling career while **working from home** ?

    **Join Us.**

    We're Sutherland, and we are seeking attentive, goal-oriented individuals to support the expanding needs of one of our largest health insurance company customers. In this role, you will be responsible for the following:

    + Delivering an exceptional customer experience by responding to incoming calls from both in-network and out-of-network providers to assist with simple and complex inquiries

    + In times of high call volumes, phone calls may be received back-to-back with an “All Hands on Deck” approach

    **Duties & Responsibilities;**

    + Assist providers with claims and claims investigations

    + Status Inquiries

    + Denial Rationale

    + Appeals

    + Research and Routing

    + Explanation of Payments / Explanation of Benefits Requests

    + Authorizations

    + Status Inquiries

    + Denial Rationale

    + Utilization Management Appeals

    + Prior Authorization Verification

    + Eligibility and Benefits

    + Status Inquiries

    + Interpreting Medical Benefit Grids

    + Verification of Provider Participation

    + Credentialing Inquiries

    + Documentation

    + Provider Inquiries & Specific Details

    + Information provided on the phone call

    + Routing Pathways

    + Self-Service Options

    + Assisting providers with education on available Self-Service Options

    **When you join us, you’ll enjoy;**

    + Competitive pay rate of $16/hour

    + Medical, dental and vision benefits

    + Paid training

    + Global Flexible Vacation Policy after training

    + Company-provided equipment

    + Advancement opportunities – 80% of our frontline leaders have been promoted from within

    + Monthly rewards & recognition programs

    + Employee Discounts

    + EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

    + Weekday schedule, Monday-Friday, 8AM-5PM EST

    **Required Qualifications**

    + High School Diploma or equivalent

    + 1-2 years of experience working in a high-volume call center environment as a customer service representative

    + Effective verbal and written communication skills

    + Strong typing and analytical abilities

    + 40 Words-Per-Minute typing-speed

    + Active listening and problem-solving abilities

    + Soft skills and positive attitude

    + Multi-tasking skills with a strong attention to detail

    + Time Management skills

    + Sufficient Internet speeds while connected to a Remote Desktop Session (10MB Download / 2MB Upload)

    + Quiet and distraction-free dedicated workspace

    + Schedule adherence – Be present and on-time

    **Preferred Qualifications**

    + 1-2 years of experience in a medical office setting

    + 1-2 years of experience with healthcare insurance

    + Medicaid experience highly favored

    + 1-2 years of experience with billing or coding

    + 1-2 years of experience with back-end processing

    **_IMPORTANT NOTE_** : This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment.

    **_About Us_**

    _Sutherland, recently recognized as a Great Place to Work in the US, is a digital transformation company, making digital processes feel more human for the customers that we serve. We have been helping customers globally, across industries from financial services to healthcare, entertainment to retail, insurance to gaming, and everything in between, provide exceptional experiences for their customers for over 35 years._

    EEOC and Veteran Documentation

    During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.

    At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all

    Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.

    Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.


    Employment Type

    Full Time

  • Bilingual Customer Service Specialist (Spanish)
    Sherwin-Williams    Mesa, AZ 85213
     Posted about 5 hours    

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

    The individual selected for this role will be expected to work at Store #7634, located at: 1414 S Crismon Rd. Mesa, AZ 85209

    Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

    What is the Process to get Started?

    Step 1 – Online Application

    Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

    Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

    Step 2 – Digital Interview

    Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

    You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

    Step 3 – In-Store Interview

    Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

    At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

    Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

    The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

    Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

    As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.


    Employment Type

    Full Time

  • Store Customer Service Specialist
    Sherwin-Williams    Fountain Hills, AZ 85268
     Posted about 5 hours    

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

    The individual selected for this role will be expected to work at Store #8637, located at: 13525 N Fountain Hills Blvd. Fountain Hills, AZ 85268

    Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

    What is the Process to get Started?

    Step 1 – Online Application

    Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

    Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

    Step 2 – Digital Interview

    Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

    You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

    Step 3 – In-Store Interview

    Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

    At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

    Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

    The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

    Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

    As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.


    Employment Type

    Full Time


Related Careers & Companies

Business, Entrepreneurialism, and Management

Not sure where to begin?

Match Careers with Interests

Career Exploration

Browse by Field of Interest