Customer Service Representatives

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

Responsible for responding to high volume of inbound client/customer requests and inquiries by providing information, processing basic customer profile changes, or directing requests to other functional business teams. Provides alternatives and options during phone calls; demonstrated ability to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems.

Key Accountabilities

+ Researches and resolves high volume of complex customer inquiries and escalations, through a strong understanding of business rules, products and procedures. May be involved in retaining clients at risk of terminating. May support several blocks of business and multiple applications that administer those blocks.

+ Determines root cause and resolve client/customer issues, coordinating with internal departments as necessary.

+ Enters semi and non-routine client/customer updates into the appropriate system.

+ Serves as a team resource and mentor for new hires.

+ Participates in departmental/interdepartmental projects.

+ Provides back-up to the administrative processing area, when volumes increase.

Minimum Requirements

+ High School Diploma or GED with 4 – 6 years of related experience.

Brand: Trustmark

Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

**For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune.** The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.

Join a passionate and purpose-driven team of colleagues who contribute to Trustmark’s mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

When you join Trustmark, you become part of an organization that makes a positive difference in people’s lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we’ve changed their lives.

At Trustmark, you’ll be part of a close-knit team. You’ll enjoy abundant opportunities to grow your career. That’s why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what’s ahead – and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.

**Job ID Number**

R4209

**Employment Type**

Full time

**Worksite Flexibility**

Remote

**Job Summary**

The Education Account Manager’s primary role will be developing and nurturing our Education client relationships. The account manager will serve as the bridge between new relationships, freshly awarded work, and established long-term client teams. They will work to build and cultivate new relationships in emerging areas of the education landscape to ensure client satisfaction and grow long-lasting and sustainable client dealings. This is a full time and remote (with monthly travel) opportunity.

**Job Description**

We are looking for a dynamic, innovative **Education** **Account Manager** to develop and nurture our education client relationships. This position will be **full-time** and **remote.**

**What You'll Do**

Client Relationship Management:

+ Develop and nurture strong relationships with existing clients

+ Connect with key business executives and stakeholders

+ Serve as the primary point of contact for clients, handling all internal communication related to their accounts

+ Manage multiple education accounts of all sizes

+ Manage the day-to-day client communication and ongoing relationships of current, new, and upcoming projects

+ Travel to meet with clients and prospects on a monthly basis

Client and Business Development:

+ Identifying new business opportunities among existing customers and effectively communicating them with the Business Development Team

+ Connect with key education executives, faculty and stakeholders on education needs and opportunities

+ Collaborate effectively with the Business Development Team as a subject matter expert on new business proposal opportunities when requested

+ Negotiate contracts and ensure revenue targets are met

+ Work with the appropriate internal and external teams to coordinate and complete contract renewals on time

+ As necessary, visit clients and attend trade shows and other industry events to capitalize on networking and relationship-building opportunities

Client Support:

+ Proactively remain connected to education clients and market evolution to access new opportunities and ensure all viable clients are engaged regularly

+ Gain a deep understanding of our education clients’ goals, turn data into a compelling story, and provide actionable insights to expand our footprint and help the client grow

+ Act as a client advocate within the organization

+ Collaborate with internal departments to ensure client needs are understood and satisfied

+ Address client inquiries promptly

+ Collect and analyze data related to client accounts

+ Continuously improving the overall customer experience

Stay Current:

+ Keep abreast of industry/education trends and emerging technologies

+ Provide informed recommendations to clients

**What You'll Need**

+ 3+ years’ proven success in account management or equivalent experience, preferably in the education space

+ 3+ years’ proven success in relationship management or equivalent experience, preferably in the education space

+ 3+ years proven experience managing a team

+ Prior experience with project management a plus

+ Expert knowledge and practical application experience with Microsoft tools suite (i.e., Word, Excel, Outlook, Teams, SharePoint, PowerPoint, Visio)

+ Prior knowledge of the education industry is highly desired

+ Prior knowledge or experience working in or with education is highly desired (i.e., K-12, HigherEd, etc.)

+ Team: Proven ability to manage resources to ensure alignment with the vertical goals, priorities, and effective portfolio

+ Time Management: Meet deadlines by prioritizing responsibilities and balancing workload

+ Communication: Can effectively communicate with client leaders, staff, and internal company leaders of all levels. Must be able to listen and process information provided by others effectively. Strong written, verbal, and presentation skills are required

+ Customer Service: Able to assess needs and provide information or assistance to satisfy expectations or resolve a problem

+ Decision Making: Make sound, well-informed, and objective decisions

+ Flexibility: Open to change, new processes (or process improvement), and new information. Can receive and give constructive criticism and maintain effective work relationships with others

+ Interpersonal: Demonstrate friendliness, courtesy, understanding, and politeness to others

+ Leadership: Motivate, encourage, and challenge others. Can adapt leadership styles in a variety of situations

+ Problem Solving: Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions and make recommendations accordingly

+ Team Building: Encourage, inspire, and guide others toward accomplishing a common goal. Work as part of a team to offer suggestions for improvements or ways to streamline the process

+ Bachelor’s degree in finance, business, IT or related field

**Physical Demands**

+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

\#LI-BS1

**Reasonable Accommodation Statement**

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

**Equal Employment Opportunity Policy Statement**

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

At Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

Building your career? Build it better at Realtor.com®. Join us and help change the world of real estate, one home at a time.

Consumer Success Representative at Realtor.com®

Location: Scottsdale, AZ

Are you a Consumer Experience expert? Do you possess sales effectiveness skills that drive outcomes? Are you a self-starter who is ready to help the consumers of realtor.com through the early stages of the home buying or selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this job is for you. Join us as our newest Consumer Experience Representative and help change the world of real estate, one home at a time.

What you’ll do:

Represent realtor.com in a professional manner. i.e. by phone, email and text message communication
Make 300+ outbound and inbound warm dials daily to identify clients’ real estate transaction needs and respond by providing superior service and resolution
Work in a collaborative team atmosphere and independently
Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills
Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records
Scheduling flexibility is required as some shifts require late evening or weekend hours
Read and Speak English fluently, an additional language is a bonus but not essential (Spanish)
How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

What you’ll bring:

Welcome a challenge and your competitive spirit drives you to win in performance metrics
Naturally go the extra mile with customer service excellence to make sure customers leave with a smile
Confident communicator, skilled at speaking and building rapport with people of all backgrounds through negotiation and persuasion
Customer-focused, you value customer engagement and advocacy with an interest in relationship management
Ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy
Enjoy change and are always looking for ways to improve
Self-motivated, ambitious, driven, and goal-oriented
Always on time and only missing work when pre-planned with your manager. Attendance is important to us
Find it easy to learn new skills and tasks
Thrive in an open transparent environment, where feedback and coaching are seen as gifts
Not afraid to ask for help and are quick to offer support when others need it
Come to win every day with a great attitude with a focus on team collaboration and team leadership
Organized, independent, resourceful, and diligent
Ability to collect and input data while fielding questions and speaking with consumers
Tech-savvy and technology adept with experience using Email, VOIP, Zoom, Google Hangouts, excel, etc
Sufficient internet connection to sustain 8-10 hours of internet use, i.e. dialing the phone, video conferencing, and online training
Interested in real estate, real estate lead generation, and real estate knowledge
What We Offer:

The Consumer Experience Representative role pays $16 per hour base on a great commission plan. Average performers OTE is $50,000/year. We also offer robust benefits starting day one
After 91 days, you will receive a one-time bonus of $1,000 if you meet attendance requirements
Working with a highly-motivated team with a proven track record of success that also has a lot of FUN
A competitive work environment with great culture, rewards, recognition, and fun events
Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts
Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model
Working Conditions:

Hours may vary as we are open from 7 am through 11 pm. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, fax machines, copiers, and other office equipment.

Description:

Customer service representative working in a call center environment Handling inbound calls and some follow up calls Answers calls and questions on prior authorization, general questions and some confidential information Great customer service with high level attention to detail. Entering information accurately Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity. Utilize multiple systems and programs to track information and update communication with customers

Skills:

PBM, Healthcare, customer service, medicare, call center, metrics, inbound, medical, doctor, physician, pharmacy

Top Skills Details:

PBM, Healthcare, customer service, medicare, call center, metrics, inbound, medical, doctor, physician, pharmacy

Additional Skills & Qualifications:

1 year of call center tenure of 1 year in jobs Candidates must have the following - no jumpy resumes (client will not approve jumpy resumes) - at least a year of high volume call center experience in last 2-3 years - typing at least 30wpm call center scenarios 75% there are the tests to use in IKM Typing Test - One Space Version (1min) Call Center - Telephone Skills - computer knowledge and skills

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description:

First half of the month will be taking inbound calls from mortgage borrows regarding payment, escrow - general mortgage servicing questions. Second half of the month, will be taking similar calls and about 20% of each day will be spent on an auto dialer reminding borrowers of their payments. Will ask if they want to make the payment via phone. NOT COLLECTIONS. Demonstrate positivity, courtesy, and helpfulness when dealing with every homeowner. Directly engage with Valon customers across a variety of inbound customer requests and inquires, which consist of website assistance, escrow, processing payoffs, Offer and refer eligible homeowners for refinancing opportunities to the Originations department Perform outbound collection activities on accounts less than 30 days past due, but at times may include accounts with much higher delinquencies Understand escalation paths for different types of calls and dynamically route them to appropriate internal parties Meet performance expectations Utilize our internal software platform and become a partner in making system recommendations OTHER DETAILS Will be taking mix of inbound and outbound calls on a dialer. (Monthly average of calls is 350) On average will only have about 35-40 true right party contacts Daily. Metrics held to: QA, 1ST call resolution Adherence Rate C Sat Score (Goal above 90%) Wrap Time: should be 1-3 Mins

Skills:

Customer service, Call center, Mortgage, Loans, financial services, Data entry, Customer support, Finance, Banking, Closing

Top Skills Details:

Customer service,Call center,Mortgage,Loans,financial services

Additional Skills & Qualifications:

Attention Recruiters: • Mandatory that we only see candidates with 1+ years of experience in a contact center and or 1+ years of mortgage servicing (e.g. property tax, property insurance, collections, escrow) experience preferred. • No Job hoppers, or employment gaps. • Must have RFL for all positions. • References are to be completed • high school diploma or equivalent required • Hourly flexibility (ranging from PT to FT) • Customer focus and adaptability to different personality types • Eagerness to learn how to use our proprietary servicing software

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description:

Customer service representative working in a call center environment Handling inbound calls and some follow up calls Answers calls and questions on prior authorization, general questions and some confidential information Great customer service with high level attention to detail. Entering information accurately Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity. Utilize multiple systems and programs to track information and update communication with customers

Skills:

PBM, Healthcare, customer service, medicare, call center, metrics, inbound, medical, doctor, physician, pharmacy

Top Skills Details:

PBM, Healthcare, customer service, medicare, call center, metrics, inbound, medical, doctor, physician, pharmacy

Additional Skills & Qualifications:

1 year of call center tenure of 1 year in jobs Candidates must have the following - no jumpy resumes (client will not approve jumpy resumes) - at least a year of high volume call center experience in last 2-3 years - typing at least 30wpm call center scenarios 75% there are the tests to use in IKM Typing Test - One Space Version (1min) Call Center - Telephone Skills - computer knowledge and skills

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

customer service agent.

+ phoenix , arizona

+ posted 2 days ago

**job details**

summary

+ $19.75 - $20 per hour

+ temp to perm

+ high school

+ category business and financial operations occupations

+ referenceAB_4661441

job details

We are looking for Customer Service rockstars who are able to assist customers over the phone with their bank accounts. If you are detail oriented, have a professional and positive demeanor we want you to join our team! *Must be located in north Phoenix, AZ (85027) Shift: 8 hours b/w 5am-10pm (working 1 weekend day) Pay: $20/hr * WE PAY WEEKLY* Apply here today or send your most updated resumes to [email protected] and include "Credit Card Customer Support- Phoenix,AZ " in the subject line for immediate consideration!

salary: $19.75 - $20 per hour

shift: First

work hours: 5 AM - 4 PM

education: High School

Responsibilities

+ Handling 75-100 inbound calls per day

+ Responsible for providing quality customer service while working to resolve customer's complaints and inquiries.

+ Will be reviewing the customer's credit card profile, payments, reviewing accounts, and assisting the customer by helping them understand their balances

+ Will transfer escalated calls to another department

Skills

+ Call Center Support

+ Telephone Etiquette

+ Basic Computer Skills

+ Banking Operations

+ Financial Services

Qualifications

+ Years of experience: 2 years

+ Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

**get in touch**

we are here to help you with your questions.

KC

**karen corona**

+ [email protected]

**At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.**

**JOB SUMMARY:**

The Strategic Account Manager is responsible for growth of sales revenue to assigned commercial customers & dealers. Establishing and maintaining strong customer & dealer relationships as a single point of contact, creating new sales opportunities, and projecting a professional image on behalf of Polaris Commercial will be necessary for success. The Strategic Account Manager works closely with other team leaders to drive business growth, support customer requirements and take ownership of all business activities within their respective region.

**ESSENTIAL DUTIES AND RESPONSIBILITIES:**

+ Set and achieve sales targets by assigned vertical markets & dealers.

+ Create and submit formal product quotes to assigned customers & dealers and support quote opportunities for other sales team members.

+ Use CRM as a single source of truth to record customer activity with quotes, orders, and invoices.

+ Manage sales funnel in defined market verticals through use of CRM.

+ Lead customer relationships and pursuits - serve as single point of contact with assigned customers & dealers regarding basic technical questions, order and delivery status, invoicing and accounts payable questions, and other related issues with the national account customers & dealers.

+ Lead and assist with promoting the Commercial brand through product demonstrations.

+ Work with cross functional sales ops, marketing, technical and non-technical teams to support all customer and dealer needs.

+ Providing sales forecasts based on new sales opportunities within assigned accounts & dealers.

+ Use vertical market knowledge to hunt for additional direct accounts, working in tandem with business development leadership to drive new sales revenue.

+ Work with Channel Development team to enhance channel for optimal performance.

+ Participate in process improvement initiatives, setting efficiency targets around customer experience

+ Create and share customer, marketplace, and competitive intelligence reporting.

+ Always represent Polaris in a professional manner and promotes professionalism and goodwill within the dealer network.

**SKILLS AND KNOWLEDGE:**

+ Bachelor’s degree in business, marketing, finance, communications, or related field.

+ Minimum 5-6 years of progressive B2B sales experience required.

+ Knowledge of procurement process and management of enterprise level customers a must.

+ Ability to establish and strengthen customer relationships.

+ Strong numeric skills, with the ability to calculate amounts such as discounts, interest, commissions, proportions, and percentages.

+ Knowledge and experience and/or aptitude working with financial and insurance services.

+ Proficiency with computer programs: Word, PowerPoint, Excel.

+ Excellent phone and written communication skills are required.

**WORKING CONDITIONS:**

+ Field based position: Mountain or Pacific Time Zone Preferred, near major airport.

+ Home office environment with support from corporate location.

+ Travel: Extensive regional travel is required, estimated between 50-75%.

\#LI-GR1

\#LI-Remote

This position is not eligible for sponsorship

_We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE._ _Apply today!_

At Polaris we put our employees first, by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture. At Polaris, employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generous matching contribution to 401(k), financial wellness education and consultation to plan for their financial future. In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees at Polaris drive our success and are rewarded for their commitment.

**About Polaris**

As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side off-road vehicles; Sportsman® all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Indian Motorcycle® mid-size and heavyweight motorcycles; Slingshot® moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. www.polaris.com

**EEO Statement**

Polaris is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.

At Polaris, the need for diverse perspectives and experiences enables our vision of Best People, Best Team. We value our differences and align our passions to do great work. As a highly efficient growth company, we are driven to be agile and adaptable to support our customers. At Polaris we unite to create memorable adventures. Learn more at
http://www.polaris.com/careers

**At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.**

**JOB SUMMARY:**

The Strategic Account Manager is responsible for growth of sales revenue to assigned commercial customers & dealers. Establishing and maintaining strong customer & dealer relationships as a single point of contact, creating new sales opportunities, and projecting a professional image on behalf of Polaris Commercial will be necessary for success. The Strategic Account Manager works closely with other team leaders to drive business growth, support customer requirements and take ownership of all business activities within their respective region.

**ESSENTIAL DUTIES AND RESPONSIBILITIES:**

+ Set and achieve sales targets by assigned vertical markets & dealers.

+ Create and submit formal product quotes to assigned customers & dealers and support quote opportunities for other sales team members.

+ Use CRM as a single source of truth to record customer activity with quotes, orders, and invoices.

+ Manage sales funnel in defined market verticals through use of CRM.

+ Lead customer relationships and pursuits - serve as single point of contact with assigned customers & dealers regarding basic technical questions, order and delivery status, invoicing and accounts payable questions, and other related issues with the national account customers & dealers.

+ Lead and assist with promoting the Commercial brand through product demonstrations.

+ Work with cross functional sales ops, marketing, technical and non-technical teams to support all customer and dealer needs.

+ Providing sales forecasts based on new sales opportunities within assigned accounts & dealers.

+ Use vertical market knowledge to hunt for additional direct accounts, working in tandem with business development leadership to drive new sales revenue.

+ Work with Channel Development team to enhance channel for optimal performance.

+ Participate in process improvement initiatives, setting efficiency targets around customer experience

+ Create and share customer, marketplace, and competitive intelligence reporting.

+ Always represent Polaris in a professional manner and promotes professionalism and goodwill within the dealer network.

**SKILLS AND KNOWLEDGE:**

+ Bachelor’s degree in business, marketing, finance, communications, or related field.

+ Minimum 5-6 years of progressive B2B sales experience required.

+ Knowledge of procurement process and management of enterprise level customers a must.

+ Ability to establish and strengthen customer relationships.

+ Strong numeric skills, with the ability to calculate amounts such as discounts, interest, commissions, proportions, and percentages.

+ Knowledge and experience and/or aptitude working with financial and insurance services.

+ Proficiency with computer programs: Word, PowerPoint, Excel.

+ Excellent phone and written communication skills are required.

**WORKING CONDITIONS:**

+ Field based position: Mountain or Pacific Time Zone Preferred, near major airport.

+ Home office environment with support from corporate location.

+ Travel: Extensive regional travel is required, estimated between 50-75%.

\#LI-GR1

\#LI-Remote

This position is not eligible for sponsorship

_We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE._ _Apply today!_

At Polaris we put our employees first, by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture. At Polaris, employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generous matching contribution to 401(k), financial wellness education and consultation to plan for their financial future. In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees at Polaris drive our success and are rewarded for their commitment.

**About Polaris**

As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side off-road vehicles; Sportsman® all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Indian Motorcycle® mid-size and heavyweight motorcycles; Slingshot® moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. www.polaris.com

**EEO Statement**

Polaris is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.

At Polaris, the need for diverse perspectives and experiences enables our vision of Best People, Best Team. We value our differences and align our passions to do great work. As a highly efficient growth company, we are driven to be agile and adaptable to support our customers. At Polaris we unite to create memorable adventures. Learn more at
http://www.polaris.com/careers