Dispatchers, Except Police, Fire, and Ambulance

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

**I. Job Summary**

Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for.

**II. Essential Duties and Responsibilities**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

+ Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.

+ Works with sites and the service department to optimize routes based on needs of the customer.

+ Determines the daily level of driver staffing to provide best mix of responsiveness and productivity.

+ Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.

+ Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area.

+ Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service.

+ Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues.

+ Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field.

**III. Supervisory Responsibilities**

This job has no supervisory duties.

**IV. Qualifications**

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education/Experience

+ Education: High School Diploma or G.E.D (accredited).

+ Experience: Six (6) months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills.

B. Certificates, Licenses, Registrations or Other Requirements

+ None required.

C. Other Knowledge, Skills or Abilities Required

+ Computer skills with ability to handle multiple programs and systems.

+ Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices.

+ Must have the desire and ability to learn Waste Management proprietary software applications.

**V. Work Environment**

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

+ Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;

+ Required to exert physical effort in handling objects less than __ pounds rarely;

+ Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

+ Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

+ Normal setting for this job is: office setting.

**Benefits**

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.”

Equal Opportunity Employer: Minority/Female/Disability/Veteran

About the company:

Pavement Preservation Group is the proud union of industry leaders—Cactus Asphalt, American Pavement Preservation, and Viking Construction. Our journey of excellence and commitment to top-notch asphalt preservation and repair services has reached new heights as we merge these exceptional companies into one powerhouse

Pavement Preservation Group is not just about preserving asphalt; it's about preserving trust, quality, and the longevity of your surfaces. Our commitment remains unwavering, and our expanded capabilities ensure that we meet and exceed your expectations every time.

Whether it's roads, parking lots, or any asphalt surface, Pavement Preservation Group is your trusted partner for lasting solutions.

Pavement Preservation Group (Cactus Asphalt, Viking Construction, and American Pavement Preservation) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Pay: $50k-$62k

Schedule:

+ 8 hour shift

+ Monday- Friday

+ 4 am-12 pm

+ On call (Every 3rd weekend)

Job Description

Position Overview: The Dispatcher is responsible for coordinating and managing the daily scheduling and routing of drivers or service personnel to ensure timely and efficient delivery of services. This role involves communicating with drivers, customers, and other departments to ensure smooth operations

Responsibilities:

+ Act as a liaison between drivers and management; effectively dispatch deliveries.

+ Ensure adherence to DOT regulations and resolve operational issues promptly.

+ Review daily driver documentation for pre-trip inspections and reimbursements.

+ Assign and dispatch drivers based on availability and service requirements.

+ Adjust dispatch schedules as necessary.

+ Maintain clear communication with drivers, customers, and departments.

+ Provide drivers with delivery instructions and route updates.

+ Address and resolve issues during the dispatch process.

+ Resolve customer inquiries and issues alongside the Dispatch Manager.

+ Update customers on order status and manage expectations.

+ Ensure dispatch activities comply with policies, safety regulations, and standards.

+ Report safety concerns or incidents to management.

Requirements

+ Applicants must be able to successfully pass a drug screening.

+ Capability to thrive in a fast-paced work setting.

+ Knowledge of Microsoft Office Suite, especially Excel and Word, is necessary.

+ Basic understanding of GPS and routing technology is needed.

Preferred Experience:

Dispatching Experience: 1 year

Customer service: 1 year

Benefits

Paid time off- 120 hrs. (3 weeks) upon hire! 200 hrs. (5 weeks) after 5 years of service!

401(k)/ 401(k) matching – Eligible to start contributing after 90 days of employment. We match 100% up to the first 3% and 50% on the next 2% of employee contributions.

We offer medical, dental, vision, vol life insurance, 1x annual salary company paid life insurance, short-term & long-term disability, critical illness, and accident coverage.

Generation Dispatcher Associate, 2, Senior

Location:

Scottsdale, AZ, US

Date: Mar 28, 2025

**Requisition ID** : 18549

**Join us in building a better future for Arizona!**

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

**Why Work at SRP**

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

+ Pension Plan (at no cost to the employee)

+ 401(k) plan with employer matching

+ Available your first day: Medical, vision, dental, and life insurance

+ Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

+ Parental leave (up to 4 weeks) and adoption assistance

+ Wellness programs (including access to a recreation and fitness facility)

+ Short and long-term disability plans

+ Tuition assistance for both undergraduate and graduate programs

+ 10 Employee Resource Groups for career development, community service, and networking

**Summary**

The Senior Power Dispatcher-AGC has the full authority and responsibility as a Balancing Authority Area Operator to operate SRP’s Balancing Authority Area safely, reliably and in full compliance with the North American Electric Reliability Corporation (NERC) Reliability Standards and SRP Operating Practices and guidelines. This position is also responsible for the duties required for SRP to participate in organized energy markets. Additional responsibilities include an extensive knowledge of interconnected power system operations, competency with highly technical computer-based tools, and effective interaction with other utilities, SRP generating stations and SRP energy trading groups.

**What You'll Do**

+ Has full responsibility and authority to take the actions necessary to ensure safe and reliable Balancing Authority operation in compliance with NERC Reliability Standards.

+ Directs Balancing Authority Area operations in accordance with established NERC Reliability Standards and SRP operating procedures.

+ Performs all energy market-related tasks associated with the Balancing Authority Area.

+ Creates and modifies the current day power generation unit commitment plan and directs generating plant personnel as needed to implement the plan. Represents SRP with other NERC Functional Entities involving real-time operating issues.

+ Coordinates real-time maintenance outages on generation facilities.

+ Creates operating logs, load forecasts, and ensures real-time data is accurate. Provides on-the-job training for new Power Dispatchers-AGC. Performs outage coordination functions.

+ Develops, reviews, and approves Operating Practices. Supports Power Dispatcher training curriculum as a subject matter expert by developing and presenting training modules.

+ Serves as a Project Manager for special assignments.

**What It Takes To Succeed**

+ High school diploma or G.E.D. plus completion of formal apprenticeship such as lineman, electrician, or generation control room operator or 4 year bachelor of science/business degree. Must possess detailed knowledge of SRP transmission, sub transmission, and generation resources. Must possess knowledge of TGO control room grid control systems. Must possess knowledge of power contracts with other energy wholesale entities. Must possess knowledge of relay systems, control systems of generating plants and transmission system elements.

+ NERC system operator certification is required. NERC Certification shall be passed within 6 months of starting the position. This certification is required for all system operators to be compliant with NERC/WECC reliability standards. **Note; Individuals who fail to become NERC Certified, may result in disciplinary action up to and including termination.**

+ The TGO systems operator is subject to FERC and SRP "Codes of Conduct" and must comply with its confidentiality provisions. These documents define the relationships between SRP system operation's employees, SRP energy merchant employees and other market entities. Must have exceptional customer service skills. Deals directly with SRP's transmission customers and entities providing electric services to SRP's distribution customers. Have a direct impact on SRP's transmission sales revenue, ancillary svc revenue and SRP's goal of providing IT retail customers the ability to choose their electric energy supplier. Must have superior working knowledge of the SRP electric sub transmission system, interconnected transmission system/ supply and all infor etc...

**Experience**

Previous experience as AGC (Automatic Generation Control) dispatching (PDO-power dispatch office) energy scheduling coordination, or energy merchant operations.

**Hybrid Workplace**

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).

**Drug/Alcohol Policy Statement**

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

**Equal Opportunity Employer Statement**

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

**Work Authorization**

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

**Nearest Major Market:** Phoenix

Join a large non-profit Healthcare system based in MN!

Job Description

+ Through member and provider contact, coordinate accurate and efficient transportation of members to health-related appointments. Contact will take place via telephone, fax, voicemail and in person. Specific duties and responsibilities include:

+ Answer, resolve, track and document telephone calls from members and providers in a timely and professional manner. Interpret member eligibility and coverage through thorough knowledge of the contracts, policies and procedures. Communicate with internal departments, members, providers and other customers regarding the transportation benefit in both verbal and written form, including faxing rides to providers at the appropriate times.

+ Evaluate rider needs to provide best use of provider resources including bus passes, vans, or taxi cabs.

+ Identify trends/issues that emerge in calls/correspondence, and inform Lead Representative or Supervisor. Assist in the development and communication of resolutions to internal staff as requested.

+ Demonstrate and maintain a thorough and complete working knowledge of appropriate UCare information management systems and the ACD phone system.

+ Maintain good working relationships and open communication with internal and external customers.

Main Position Details:

Start: 5/12

Pay: $22

Schedule: Must be available Monday - Sunday between 8:00am - 8:00pm CST

Location: 100% remote. Equipment will be provided

Skills & Qualifications

+ High school diploma / GED

+ 2+ years of call center experience, preference given to someone who has worked from home.

+ Consistent work history

+ Preference given to candidates with health insurance (HMO), physician group practice, or community agency. Bilingual in Spanish, Somali, or Hmong

Pay and Benefits

The pay range for this position is $21.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Apr 11, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Public Safety Dispatcher job in Phoenix, AZ with Grand Canyon University

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Public Safety Dispatcher

Click Here to

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Job Description

Grand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

Do you want to be part of a fast-paced environment where you are assisting our students and staff in emergency and non-emergency situations? Grand Canyon University is seeking a full time Dispatcher for our Public Safety Department. The Dispatcher works to support the university community by providing various services and programs that contribute to maintaining campus safety and security. This individual operates the communications center receiving emergency and non-emergency calls, after-hours requests, monitoring computerized alarm and access control systems, providing police and EMS dispatch and radio communication management.

This position must be able to work various shifts including; daytime, evening, night shifts and holidays.

What you will do:

+ Receive, record and relay information for service by telephone and two-way radio in CAD.

+ Records detailed information in logs as required. Maintains officer assignments and dispatches officers based on location in a timely manner to assist in deterring potential criminal activity for emergency situations requiring officer response.

+ Responsible for dispatching requested calls for service during the tour of duty which includes the following:

+ Prevention and suppression of crime.

+ Protection of life and property.

+ Apprehension and protection of offenders.

+ Preservation of the peace and maintenance of order.

+ Enforcement of all state statues and University and housing regulations.

+ Check to ensure information for field officers are available so only authorized persons are admitted to buildings and monitors controlled access areas.

+ Document disturbances and incidents and communicates with local law-enforcement during emergency situations. Cooperates with campus staff and external law enforcement agencies conducting investigations.

What you will need:

+ High school diploma, or equivalent required; an Associate’s degree from an accredited college/university in criminal justice, police science, public administration, political science or similar discipline is preferred.

+ Experience in 911 / Dispatch Center preferred.

+ Ability to type 40 WPM preferred.

+ Experienced with Computer Aided Dispatch, Records Management System, Criminal Justice.

+ Demonstrates a high degree of ethical behavior and adheres to the standards and regulations of the university and legal environment.

+ Good communications and interpersonal skills; ability to speak Spanish or other non-English language including American Sign Language is helpful.

+ Information Systems terminals, computerized alarm monitoring systems, computerized access control systems or other computer or technical systems.

+ Knowledgeable of and ability to accurately interpret applicable federal, state and local laws, codes and regulations.

+ Must be able to meet the physical requirements of the position and daily responsibilities.

+ Demonstrates good judgment and excellent conflict resolution/mediation skills.

+ Certifications in CPR, First Aid and First Responder are preferred.

+ Valid Arizona Driver's license in good standing; must be insurable.

+ Must successfully pass a drug test.

+ Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Why work at GCU:

+ Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan

+ Generous time off plan and 11 paid holidays

+ Paid time off to volunteer in the community or at GCU sponsored events

+ Free covered parking

+ We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program

+ Free on-site gyms on campus

#dispatcher #publicsafety #gcu #highered #education

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/GCU/job/AZ-Phoenix/Public-Safety-Dispatcher\_R000059999)

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Phoenix, AZ (https://maps.google.com/maps?q=- Phoenix, AZ, 85001)

Posted: 3/26/2025

Job Status: Full Time

Job Reference #: R000059999

We are hiring Logistic Specialists in Tempe, AZ!

Job Description

Our client's operations team is seeking highly skilled and motivated Transportation Specialists to join this rapidly growing team. The Operations team drives the end-to-end operational execution of all loads, both internal and external, shipped on their network. The team supports regions and shippers across the Supply Chain network, ensuring on-time pickup and delivery of freight from vendors, fulfillment centers, rail yards, and shipper hubs. In cases of disruptions, the Operations team addresses the issue, keeps all stakeholders informed, and ensures timely resolution. This Operations team is the first line of defense in understanding network trends, delays, dwells, and other exceptions that impact our ability to deliver a world-class transportation product on time.

Responsibilities

+ Communicate with customers, carriers, railroad partners, vendors, suppliers, stakeholders, program managers, and fulfillment centers.

+ Pull data from numerous databases using Excel, SQL, and other data management systems to perform ad hoc reporting and analysis.

+ Understand performance metrics to assist with driving business results.

+ Rectify disruptions and breaks in processes, and follow standard work process to make informed decisions based on available data.

+ Provide real-time customer service by working in a fast-paced operating environment.

+ Systematically escalate problems or variances in information and data to relevant owners and teams.

+ Ensure follow-through on resolutions to deliver accurate information.

+ Work within various time constraints to meet critical business needs while measuring and identifying activities performed.

+ Communicate both verbally and in writing to track trends and performance inefficiencies.

Essential Skills

+ Critical thinking skills to make inferences and decisions.

+ 1+ years of experience working with computers and Microsoft Office (including Outlook, Word, and Excel).

+ Experience in logistics, intermodal, SQL, supply chain, transportation, railroad, and maritime.

+ Knowledge of Excel (e.g., pivot tables, charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas).

+ Experience managing large data sets and utilizing them to drive performance and process improvements.

+ Proficient with computers and Microsoft Office (Outlook, Word, Excel).

Additional Skills & Qualifications

+ High School diploma or equivalent.

+ 1 year or more of experience in logistics/transportation.

+ Ability to work overtime as required.

+ Experience using Inventory Management Systems.

+ Understanding of inventory control methodology.

+ Demonstrated positive work attitude and leadership skills.

+ Commitment to a culture of safety.

Work Environment

This is a hybrid role with in-office attendance required on specific days. The schedule is split between the front half (Monday/Tuesday) and the back half (Thursday/Friday). The shifts are Sunday to Wednesday or Wednesday to Saturday, from 6:30 am to 5 pm or 6 am to 4:30 pm. The work environment is dynamic and fast-paced, requiring adaptability and the ability to work within various time constraints to meet critical business needs.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Apr 4, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

**Job Description**

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company’s Security organization is currently seeking an **Associate** **Emergency Dispatch Operations Specialist** to join the team in **Mesa, AZ** .

The Global Security Operation Center (GSOC) is a dynamic organization that serves as a resource and communication hub within Security and Fire, to improve the safety and security of people, property, information and business operations worldwide. The highly skilled Emergency Dispatch team supports Security and Fire operations and enables production across the domestic United States in which we deliver this unique capability through our exceptional talent. The GSOC is a 24/7/365 operations center. This position requires the ability to work a rotating schedule which includes night shifts.

**Position Responsibilities:**

+ Answers and enters emergency calls while simultaneously dispatching for and monitoring multiple fire and security radio channels with moderate to high volume radio traffic

+ Provides approved Pre-Arrival Instructions according to policies and procedures

+ Makes required and requested notifications

+ Performs in a team environment

+ Supports training and Standard Operating Procedures (SOP) formulation

+ Obtains Emergency Medical Dispatch (EMD) certification and stays in good standing (EMD training is provided in-house)

**Basic Qualifications (Required Skills/Experience):**

+ 1+ years of experience multi-tasking and working in a team environment

+ Experience using all the following Microsoft Office Applications (Word, Excel and PowerPoint)

+ Willing to work variable shifts, including days, nights, weekends, and holidays

**Preferred Qualifications (Desired Skills/Experience):**

+ Bachelor's degree or equivalent work or military experience

+ 1+ years of experience working as an emergency dispatcher at a Public Safety Answering Point (PSAP) or in a related role within Security and Fire Protection

+ Experience documenting information in Computer Aided Dispatch (CAD)

+ Experience communicating with customers in person, on the telephone and on the radio

**Drug Free Workplace:**

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

**Pay & Benefits:**

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $46,750 – $63,250

Applications for this position will be accepted until **Apr. 03, 2025**

**Export Control Requirements:** This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

**Export Control Details:** US based job, US Person required

**Relocation**

Relocation assistance is not a negotiable benefit for this position.

**Security Clearance**

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.

**Visa Sponsorship**

Employer will not sponsor applicants for employment visa status.

**Shift**

This position is for 1st shift

**Equal Opportunity Employer:**

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Overview Full-Time Varied Hours/Varied Days Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses nine acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With more than 16,000 team members, 4,000 affiliated providers and over 1,100 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary This entry level healthcare position supports hospital operations as a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of the hospital's first responder network. As needed, may also be required to work on-call. Keeps customer service as first priority in all interactions Answers and responds to internal, external and security dispatch call traffic Interacts with multiple software platforms to problem solve and serve callers needs Provides numbers, resources and/or information to callers of all types Completes documentation for all calls and service lines supported Alert and activates resources to emergency codes, security issues including staff and patient needs Covers the Customer Navigation Center’s phones after hours, nights, weekends and holidays Activates mass notification calls, paging on-call resources and locates other as needed assets Monitors surveillance cameras, child abduction, radio traffic, monitoring software for facilities, panic alarms etc. Maintains documentation for security tasks, deploys them to calls and tracks their movement Covers or takes call after hours for other service lines or call centers (Hope line, Cancer Center, Interpreters) Assists in training and precepting new staff Helps maintain department resources, service books, downtime resources and flip charts Qualifications Education High School Diploma or GED Required Experience Entry level position. Will provide on the job training Required

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

**I. Job Summary**

Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for.

**II. Essential Duties and Responsibilities**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

+ Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.

+ Works with sites and the service department to optimize routes based on needs of the customer.

+ Determines the daily level of driver staffing to provide best mix of responsiveness and productivity.

+ Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.

+ Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area.

+ Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service.

+ Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues.

+ Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field.

**III. Supervisory Responsibilities**

This job has no supervisory duties.

**IV. Qualifications**

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education/Experience

+ Education: High School Diploma or G.E.D (accredited).

+ Experience: Six (6) months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills.

B. Certificates, Licenses, Registrations or Other Requirements

+ None required.

C. Other Knowledge, Skills or Abilities Required

+ Computer skills with ability to handle multiple programs and systems.

+ Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices.

+ Must have the desire and ability to learn Waste Management proprietary software applications.

**V. Work Environment**

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

+ Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;

+ Required to exert physical effort in handling objects less than __ pounds rarely;

+ Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

+ Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

+ Normal setting for this job is: office setting.

**Benefits**

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.”

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Introduction:
The Police Communications Supervisor plans, organizes and supervises the employees involved in the daily operations of police communications.

Salary: $75,046.40 - $101,400.00 Annually
ANTICIPATED STARTING SALARY MAY BE UP TO MID-POINT DEPENDING ON CANDIDATE’S EXPERIENCE AND INTERNAL EQUITY.
Mid-Point for this position is $42.42

Minimum Qualifications:

Education and Experience:
•A high school diploma or General Educational Development (GED) equivalent.
•Two years' of experience as a public safety dispatcher.
•Must have at least one year of Lead or Supervisory experience.

Licensing, Certifications and Other Requirements:
•Obtain and maintain an Arizona Criminal Justice Information System (ACJIS) certification. Training is provided on duty and certification testing is completed within first six months of hire.
•Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work.

Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment.

Essential Functions:

Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following:

•Oversees and monitors dispatch operations.
•Supervises employees and coordinates personnel-related activities to include, but not limited to: training, approving work schedules, recommending /approving personnel actions, coaching and counseling, establishing performance goals and writing performance evaluations.
•Monitors incoming phone call volumes and answers incoming lines when calls are excessively high or during staff shortages.
•Troubleshoots minor equipment problems and orders repairs.
•Manages projects as assigned.

Work Environment/Physical Demands:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

•Concentrate on and complete tasks in the presence of distractions.
•Must possess the ability to distinguish the full range of color spectrum.
•Sit for extended periods of time.
•Wear a headset.
•Operate a foot pedal or transmit button.
•Move light objects for short distances.
•Visual and muscular dexterity to operate communications equipment (computer-aided dispatch equipment, telephones and radios).
•Lift and carry materials weighing up to 30 pounds.
•Work is performed in a Police Communications Center environment.
•Operate a variety of standard office equipment including a computer, telephone, calculator, copy and fax machines requiring continuous and repetitive arm, hand, and eye movement.
•Work mandatory overtime and a rotating shift as required. Work evenings, nights, weekends and holidays to maintain 24-hour coverage of the emergency dispatch system.
•Respond to pages for emergency staffing.
•Enter data or information into a terminal, PC or other keyboard device using repetitive hand/eye movements.

Benefits Highlights:

The City of Scottsdale offers a comprehensive benefits package including:

•12 Paid Holidays, which includes 1 Floating Holiday
•Vacation Accrual; starts at 10.3 hours/month
•Sick Leave Accrual; 8 hours/month
•Medical (which includes behavioral health coverage), Dental and Vision Benefits
•City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
•Tuition Reimbursement; $2,500/year
•Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.27% which includes a Long-Term Disability benefit
•Supplemental Retirement Plans through Nationwide; 457
•Pet Insurance
•Bilingual pay compensation

Selection Process:

The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state “See Resume” in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.

Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:

•Fingerprinting search of the national FBI Database
•Criminal Background screening
•Drug Screen
•Psychological Testing

The timeframe for reapplication with the Police Department varies based on the position and the needs of the organization.

The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.

PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience.

EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.

When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491.

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.