Dispatchers, Except Police, Fire, and Ambulance

Summary This position serves as the Security Assistant (Dispatcher) for Police Service at the Northern Arizona VA Healthcare System (NAVAHCS) within the Veterans Health Administration (VHA) with a primary purpose to monitor physical security, equipment and systems. Responsibilities This position serves as the Security Assistant for Police Service within the Veterans Health Administration (VHA) with a primary purpose to monitor physical security equipment and systems. Major duties and responsibilities include but are not limited to: Physical Security Support: monitors and responds to alarms; traces access patterns, programming, assigns or removes user permissions, and remotely opens and secures doors during routine and emergency operations; determines when to dispatch law enforcement or other personnel to investigate; maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities; prepares completed reports; issues and retrieves government issued keys and/or identification cards; and maintains accountability of Police Officer badges issued and all associated logs. Communications: monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services; maintains contact with law enforcement units; monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits; coordinates with various federal, state and local law enforcement officials for coordination of emergency situations; and operates a variety of communications equipment, telephones and computer systems to support both routine and emergency operations. Operations Support: performs system checks on a variety of equipment used in the dispatch center; troubleshoots systems when problems arise and resolves issues whenever possible; conducts equipment inventories and completes records and other logs; enters, updates and retrieves information from a variety of computer systems/databases; uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations; enters or updates regional and national records; compiles and prepares reports related to events occurring in the operation of the police control center; completes vehicle registration tasks and issues decals and permits. Performs other related duties as assigned. Work Schedule: Varies depending on the needs of the Service, and may include rotating days, nights, weekends and holidays. Position Description Title/PD#: Security Assistant (Dispatcher)/PD99858S Physical Requirements: The work is typically sedentary in nature. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; etc. No special physical demands are required to perform the work. Working on off-tours, rotating shifts or regular overtime may be required. Work Environment: The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms. The work area is adequately lighted, heated, and ventilated. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-05 grade level: To meet the minimum qualifications for this position, you must meet one of the following: Specialized Experience: You must have one (1) full year of specialized experience (equivalent to the GS-04 grade level in the federal service); experience that equipped you with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the Security Assistant position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: the use of various computer, automation systems; computer skills in terms of data entry, compiling information, preparing and submitting reports, and database maintenance and management; maintaining confidentiality of information, both electronic and print; and communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. ~OR~ Education: Applicants may substitute education for the experience required for the GS-05 level. You must have successfully completed four (4) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college, or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical school. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. ~OR~ Combination: Applicants may also combine education and experience to qualify at the GS-05 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-05. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. NOTE: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education cannot be credited without documentation. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Security - Knowledge of laws, regulations, and guidelines related to securing personnel, facilities, and information, including the requirements for handling, transporting, and protecting classified information and proper reporting of security incidents. Technology Application - Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format. Communications - Effectively expresses information to multiple audiences through clear, convincing oral and written communications; demonstrates logical thinking when describing facts and concepts, and shapes communications to meet the needs of a specific audience; actively listens to others and demonstrates understanding of their comments and/or questions. Manages and Organizes Information - Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods. Computer Skills - Uses computers, software applications, databases, and automated systems to accomplish work. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Summary This position serves as the Lead Security Assistant for the Phoenix, AZ Police Service within the Veterans Health Administration (VHA) with a primary purpose to lead a team of Security Assistants responsible for monitoring physical security equipment and systems. Responsibilities Major duties and responsibilities include: Leader: coaches the team in the selection and application of appropriate problem-solving methods and techniques, provides advice on work methods, practices and procedures; assists the team and/or individual members in identifying viable solutions; identifies, distributes, and balances workload and tasks among employees; trains or arranges for the training necessary for accomplishment of individual and team tasks; addresses and remediates simple complaints or escalates them to the supervisor; and makes recommendations in completing personnel actions. Physical Security Support: monitors and responds to alarms; traces access patterns, programming, assigns or removes user permissions, and remotely opens and secures doors during routine and emergency operations; determines when to dispatch law enforcement or other personnel to investigate; maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities; prepares completed reports; issues and retrieves government issued keys and/or identification cards; and maintains accountability of Police Officer badges issued and all associated logs. Communications: monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services; maintains contact with law enforcement units; monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits; coordinates with various federal, state and local law enforcement officials for coordination of emergency situations; and operates a variety of communications equipment, telephones and computer systems to support both routine and emergency operations. Operations Support: performs system checks on a variety of equipment used in the dispatch center; troubleshoots systems when problems arise and resolves issues whenever possible; conducts equipment inventories and completes records and other logs; enters, updates and retrieves information from a variety of computer systems/databases; uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations; enters or updates regional and national records; compiles and prepares reports related to events occurring in the operation of the police control center; completes vehicle registration tasks and issues decals and permits. Performs other related duties as assigned. Work Schedule: 40 hours a week, days off are determined by the needs of the service. Candidates must be willing to work weekends, irregular work hours and extended hours if determined by the needs of the service. Compressed/Flexible: Available Position Description Title/PD#: Lead Security Assistant (Police Dispatch)/PD99857S Physical Requirements: The work is typically sedentary in nature; however, there may be some walking; standing; bending; and carrying of light items such as papers, books, small parts; etc. No special physical demands are required to perform the work. Working on off-tours, rotating shifts or regular overtime may be required. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms. The work area is adequately lighted, heated, and ventilated. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: knowledge of security or law enforcement objectives and programs; overseeing, leading, and balancing the workload of staff; carrying out support tasks related to law enforcement and security administration; monitoring and responding to physical alarm systems and security cameras; dispatching officers; monitoring computers for video surveillance; and maintaining reports and logs. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. There is no educational substitution for the GS-06 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There is no educational requirement for the GS-06 level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Summary This position serves as the Security Assistant for the Phoenix, AZ Police Service within the Veterans Health Administration (VHA) with a primary purpose to monitor physical security equipment and systems. Responsibilities Physical Security Support: monitors and responds to alarms; traces access patterns, programming, assigns or removes user permissions, and remotely opens and secures doors during routine and emergency operations; determines when to dispatch law enforcement or other personnel to investigate; maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities; prepares completed reports; issues and retrieves government issued keys and/or identification cards; and maintains accountability of Police Officer badges issued and all associated logs. Communications: monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services; maintains contact with law enforcement units; monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits; coordinates with various federal, state and local law enforcement officials for coordination of emergency situations; and operates a variety of communications equipment, telephones and computer systems to support both routine and emergency operations. Operations Support: performs system checks on a variety of equipment used in the dispatch center; troubleshoots systems when problems arise and resolves issues whenever possible; conducts equipment inventories and completes records and other logs; enters, updates and retrieves information from a variety of computer systems/databases; uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations; enters or updates regional and national records; compiles and prepares reports related to events occurring in the operation of the police control center; completes vehicle registration tasks and issues decals and permits. Performs other related duties as assigned. Work Schedule: 40 hours a week, days off are determined by the needs of the service. Candidates must be willing to work weekends, irregular work hours and extended hours if determined by the needs of the service. Compressed/Flexible: Available Position Description Title/PD#: Security Assistant (Police Dispatch)/PD99858S Physical Requirements: The work is typically sedentary in nature. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; etc. No special physical demands are required to perform the work. Working on off-tours, rotating shifts or regular overtime may be required. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms. The work area is adequately lighted, heated, and ventilated. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-05 grade level: One year of specialized experience (equivalent to the GS-04 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: the use of various computer, automation systems; computer skills in terms of data entry, compiling information, preparing and submitting reports, and database maintenance and management; maintaining confidentiality of information, both electronic and print; and communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR Applicants may substitute education for the experience required for the GS-05 level. Must have successfully completed (4) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR Applicants may also combine education and experience to qualify at the GS-05 level. Must possess equivalent combinations of successfully completed post high school education and experience may be used to meet total qualification requirements. Only education in excess of the first 60 semester hours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Dispatch Supervisor

Print (https://www.governmentjobs.com/careers/cityofmaricopaaz/jobs/newprint/4961209)

Apply



Dispatch Supervisor

Salary

$59,357.00 - $90,239.33 Annually

Location

Police Department, AZ

Job Type

Full-Time

Job Number

202500048

Department

Police Department

Opening Date

06/04/2025

Closing Date

6/18/2025 11:59 PM Arizona

FLSA

Exempt

+ Description

+ Benefits

General Summary

Link to Alt Text:Dispatch Supervisor (https://www.governmentjobs.com/careers/cityofmaricopaaz/classspecs/1547085?page=6&pagetype=classSpecifications)

Essential Duties & Responsibilities

Minimum and Preferred Entrance Qualifications

Competencies for Successful Performance of Job Duties

At the City of Maricopa, you will enjoy premier benefits such as:

+ A 4 Day Work Week

+ Paid Vacation Leave starting at 88 hours

+ 120 Hours of Paid Sick Leave

+ 9 Paid Holidays to include Winter Break or Floating Holidays

+ Affordable Medical Plans starting at Zero Employee Premium Costs

+ Affordable Dental & Vision Plans starting at Zero Employee Premium Costs

+ Telehealth through 98point6

+ Multiple Retirement Plans with Employer Contributions

+ 457 Retirement Plan with up to a 2% contribution match after 1 year of service.

+ Qualified Employer for the Department of Education's Public Service Loan Forgiveness Program

+ Tuition Reimbursement up to $5,250.00 a year.

+ Employer Paid Term Life and AD&D Insurance

+ Short Term Disability

+ Flexible Spending Account & Health Savings Account

+ Free Employee Membership to Copper Sky Multigenerational Center

+ Wellness Program Incentives up to $1,200.00 a year.

+ Employee Assistance Program up to 6 counseling sessions at no cost.

+ Voluntary Benefits such as: Life Insurance, AETNA Supplemental Plans, Legal Shield, and ID Protection.

Employer

City of Maricopa

Address

39700 West Civic Center Plaza

Maricopa, Arizona, 85138

Phone

520-316-6805

Website
http://www.maricopa-az.gov

Apply

Please verify your email addressVerify Email

Dispatcher

Print (https://www.governmentjobs.com/careers/cityofmaricopaaz/jobs/newprint/4961214)

Apply



Dispatcher

Salary

$23.80 - $36.18 Hourly

Location

Police Department, AZ

Job Type

Full-Time

Job Number

202500049

Department

Police Department

Opening Date

06/04/2025

Closing Date

6/18/2025 11:59 PM Arizona

FLSA

Non-Exempt

+ Description

+ Benefits

General Summary

Link to Alt Text: Dispatcher

Essential Duties & Responsibilities

Minimum and Preferred Entrance Qualifications

At the City of Maricopa, you will enjoy premier benefits such as:

+ A 4 Day Work Week

+ Paid Vacation Leave starting at 88 hours

+ 120 Hours of Paid Sick Leave

+ 9 Paid Holidays to include Winter Break or Floating Holidays

+ Affordable Medical Plans starting at Zero Employee Premium Costs

+ Affordable Dental & Vision Plans starting at Zero Employee Premium Costs

+ Telehealth through 98point6

+ Multiple Retirement Plans with Employer Contributions

+ 457 Retirement Plan with up to a 2% contribution match after 1 year of service.

+ Qualified Employer for the Department of Education's Public Service Loan Forgiveness Program

+ Tuition Reimbursement up to $5,250.00 a year.

+ Employer Paid Term Life and AD&D Insurance

+ Short Term Disability

+ Flexible Spending Account & Health Savings Account

+ Free Employee Membership to Copper Sky Multigenerational Center

+ Wellness Program Incentives up to $1,200.00 a year.

+ Employee Assistance Program up to 6 counseling sessions at no cost.

+ Voluntary Benefits such as: Life Insurance, AETNA Supplemental Plans, Legal Shield, and ID Protection.

Employer

City of Maricopa

Address

39700 West Civic Center Plaza

Maricopa, Arizona, 85138

Phone

520-316-6805

Website
http://www.maricopa-az.gov

Apply

Please verify your email addressVerify Email

The City of Chandler Police Department, Communications Unit is currently seeking qualified individuals interested in joining our team as a Police Dispatcher. The Police Communications Dispatcher receives, dispatches, and monitors emergency (911) and non-emergency calls for police and other city services. This is a regular, full-time, non-exempt position with benefits. The position is scheduled to work various shifts and hours. The Chandler Police Communications Unit is open 24 hours a day, 365 days per year. These positions are required to work various schedules to include days, swing-shifts, nights, weekends, and holidays.

NOTE: We are currently offering a Dispatcher Hiring Incentive of $2,000 paid in two installments. New hires will receive $1,000 paid on their first paycheck; and will receive $1,000 paid upon successful completion of the probationary period. If hired, you are required to complete a 12-month probationary period.

Why work for Chandler?

* Diverse and inclusive environment
* Up to 8 hours paid time off annually to volunteer in the community
* Dress code is business casual, with jeans on Fridays
* 3 medical plans to choose from along with dental and vision coverage
* Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual
* Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
* 12 paid holidays per year, plus Winter Break at the end of the year
* Become part of the Arizona State Retirement System with a 100% city contribution match
* City contributions of 1% gross wages per pay period to deferred compensation
* Robust Employee Wellness program with $350 incentive
* Professional development opportunities
* Tuition reimbursement up to $5,250 annually, $3,200 for part-time employees
* Free Tumbleweed Recreation Center membership

Who we are

The City of Chandler Police Department, consisting of 362 sworn officers and 177 civilians, serves a growing population of close to 287,945 residents. The organization is divided into three main divisions, one bureau, and many sections/units. The Patrol Operations Division consisting of three precincts, 1) Main Station - Downtown & North Chandler, 2) Desert Breeze - West Chandler, and 3) Chandler Heights - South Chandler, work in concert with the Criminal Investigations Division, Operational Support Division, and Professional Services Division to meet the needs of the community. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is, “To maintain a safe, vibrant community through meaningful engagement and continuous organizational improvement.” We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community.

Who we are looking for

Our ideal candidate will have a passion for customer service, teamwork, and collaboration. We are looking for an individual who enjoys working in a fast-paced environment, performing multiple tasks at once, and who possess strong problem-solving and critical-thinking abilities. Successful candidates must be able to remain calm under pressure as they take in and disseminate critical information. The ideal candidate must be able to obtain and process information quickly and accurately, utilize multiple software programs while dispatching and talking on the phone, work a flexible schedule, and be comfortable working in an unpredictable and open environment.

Essential Functions

* Answers emergency and non-emergency calls, enters information into CAD and dispatches calls within the required time frames.
* Process information quickly and accurately while working in a high stress and unpredictable environment.
* Dispatches and relays information to police field personnel through the radio system and computer aided dispatch terminals. Monitors and maintains up to date status and location information of police field personnel.
* Utilizes multiple software programs and enters information into appropriate systems.
* Transfers callers to the appropriate internal/external departments.
* Monitors and relays information to officers, public safety personnel and other agencies. through the use of City traffic cameras, various 911 assistance tools, multi-agency report databases, etc.
* Provides emotional support to callers.
* Provides training to new employees as required.

To view the complete job description, please click here.

Minimum qualifications

* A High School Diploma or GED
* Two years of experience in a high-volume data entry and customer service environment
* Must take and pass the CritiCall Online Assessment
* Must obtain and maintain Arizona DPS Terminal Operator Certification Level A within six (6) months of hire; or any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Desired qualifications

* Experience in the operation of telecommunication equipment, computers, or radios preferably in a public safety environment.
* Experience and/or training in police dispatch or related field.

Application Process

* NeoGov Application
* CritiCall Online Assessment
* Background Questionnaire Submittal & Review
* Oral Board Interview and Assessments
* Background Interview
* Drug Screen
* Police Chief Interview

This is a regular full-time, non-exempt position, subject to a 12-month probationary period. A register of qualified candidates will be active for 6 months should another position become available.

The City of Chandler will conduct a pre-employment drug test as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler’s policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city’s Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.

#ProfessionalStaff
The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.

Description

**This role located in Tempe, AZ and is onsite**

Amazon’s ROC Team is seeking a highly skilled and motivated Dispatch Operations Specialist lead to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact on Amazon, our transportation partners and ultimately our customers. When network disruptions happen, you’ll be at the forefront of helping the network/transportation partners clear those issues and ensure our customers get shipments on time.

An ideal candidate has a background in customer service/call center, transportation, and/or supply chain environments with excellent program management skills. They have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment. Additionally, a passion for quickly providing solutions and resolution to challenges by using strong communication, problem solving and organizational skills is a must. Successful candidates will enjoy working in a fast-pace, high-volume environment with a lot of growth opportunity. They will thrive on accountability to themselves, team, carriers/drivers and work schedules!

Key job responsibilities

• Deliver outstanding carrier and driver experience/solutions, in a contact center environment, through researching, problem-solving, setting appropriate expectations and working within the Amazon Transportation network

• Work in fast-paced environment, and adhere to schedules: start/stop, and breaks/lunches

• Support workload surges and/or weather-related operations as needed to include working significant overtime during designated high-volume peaks

• Use internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis (AAP, Reach, Decisiv, FMC & YMS)

• Work with cross-functional teams. Use analytical skills to drive data-driven decision, and effectively communicate insights to others across Transportation Operations Management (TOM), Amazon Freight Partners (AFP), and Fleet.

• Provide support to field teams in driver assignment, load acceptance and driver/equipment availability

Basic Qualifications

- High school or equivalent diploma

- Experience managing large data sets and utilizing to drive performance and process improvements

- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

- Must be able work 40 hours/week, and overtime as required

- Must be able to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- Must be at least 18 years of age or older

Preferred Qualifications

- 1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience

- 1+ years of management experience

- Bachelor's degree

- Experience with SQL

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Overview

Join the NDCP Team and Make a Difference!

Unlock Your True Potential!

Seeking Dispatcher- Phoenix, AZ

Must have a Class A CDL!

GREAT SCHEDULES!

+ Monday-Friday

+ 9:30 am to 6:30 pm

GREAT PAY!

GREAT BENEFITS!

+ Competitive medical and dental insurance plans effective on your date of hire

+ Competitive vision plans effective the first of the month following date of hire

+ Competitive medical/prescription drug and dental insurance plans effective on your date of hire

+ Paid vacation, holidays and personal time off

+ 401(k) retirement savings plan with company matching

+ Tuition discount program

+ Employee discount programs

+ Opportunities to grow your career

Why Join Us? At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued, and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development.

Responsibilities

+ Dispatches fleet at distribution center and related hubs ensuring that all routes are staffed appropriately.

+ Reviews time cards and E-time – corrects E-time scans.

+ Tracks status of vehicles and equipment.

+ Reacts to breakdowns and accidents.

+ Checks overages, shortages and damages and corrects with drivers.

+ Maintains accurate records on the movement of goods to store locations.

+ Schedules drivers for next shift.

+ Processes PeopleNet trips from driver computers.

+ Ensures compliance with Department of Transportation Hours of Service.

+ Creates weekly mileage report for all units.

+ Reviews accuracy of shuttle drivers’ payroll submissions.

+ Tracks over/under hours for route drivers

Qualifications

+ Industry experience or equivalent education

+ High School Diploma or equivalent required.

+ Strong oral and written communications skills

+ Ability to interact well with employees

+ Knowledge of MS Office: Word & Excel

+ 1 - 3 Years of transportation

+ Class A CDL license required

Email a friend this job (https://careers-natdcp.icims.com/jobs/5892/dispatcher/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336180789)

Job LocationsUS-AZ-Phoenix

Posted Date3 hours ago(5/28/2025 5:11 PM)

ID 2025-5892

# of Openings 1

Category Transportation

**Overview**

**Job Summary Details:**

**Involves a fast-paced environment monitoring 4 screens in a 6ft table space and signing in and out radios to employees as well as dispatching employees to areas passengers need assistance. Will be standing and sitting frequently.**

**Schedule: Sunday - Thursday / OFF- Friday & Saturday**

**Hours: 3:00PM - 11:30PM**

**Pay: $16.00 Hourly**

**Bi-Weekly pay**

The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

**Benefit Information:**

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM)

**Basic Qualifications:**

• Must be 18 years of age or older

• No high school diploma, GED or college degree required.

• No experience required and on the job training provided.

**Preferred Qualifications:**

• One (1) year of prior multi-line reception experience or dispatching experience preferred

**Responsibilities:**

• Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

• Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

• Ensure timely and efficient movement of resources according to work orders and/or resource schedules

• Oversee all communications within specifically assigned area(s)

• Receive or prepare work orders and work schedules

• Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information

• Recognize and mitigate a variety of issues encountered within the department and other work environments

• Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources

• Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;

• Compile statistics and reports on work progress.

• Monitor daily services and provide updates and reports

• Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1

REQNUMBER: 120296

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Public Safety Dispatcher job in Phoenix, AZ with Grand Canyon University

+ Search All Jobs

+ Careers Home

+ Faculty Jobs

+ Staff Jobs

+ Admissions/Counseling Jobs

+ Student Worker Jobs

+ All Jobs

+ Careers Home

+ Career Paths

+ Faculty Jobs

+ Staff Jobs

+ Admissions/Counseling Jobs

+ Student Worker Jobs

+ Graduate Assistant Opportunities

+ Return to GCU Home (https://www.gcu.edu/)

Public Safety Dispatcher

Click Here to

Apply Online

Job Description

Grand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

Do you want to be part of a fast-paced environment where you are assisting our students and staff in emergency and non-emergency situations? Grand Canyon University is seeking a full time Dispatcher for our Public Safety Department. The Dispatcher works to support the university community by providing various services and programs that contribute to maintaining campus safety and security. This individual operates the communications center receiving emergency and non-emergency calls, after-hours requests, monitoring computerized alarm and access control systems, providing police and EMS dispatch and radio communication management.

This position must be able to work various shifts including; daytime, evening, night shifts and holidays.

What you will do:

+ Receive, record and relay information for service by telephone and two-way radio in CAD.

+ Records detailed information in logs as required. Maintains officer assignments and dispatches officers based on location in a timely manner to assist in deterring potential criminal activity for emergency situations requiring officer response.

+ Responsible for dispatching requested calls for service during the tour of duty which includes the following:

+ Prevention and suppression of crime.

+ Protection of life and property.

+ Apprehension and protection of offenders.

+ Preservation of the peace and maintenance of order.

+ Enforcement of all state statues and University and housing regulations.

+ Check to ensure information for field officers are available so only authorized persons are admitted to buildings and monitors controlled access areas.

+ Document disturbances and incidents and communicates with local law-enforcement during emergency situations. Cooperates with campus staff and external law enforcement agencies conducting investigations.

What you will need:

+ High school diploma, or equivalent required; an Associate’s degree from an accredited college/university in criminal justice, police science, public administration, political science or similar discipline is preferred.

+ Experience in 911 / Dispatch Center preferred.

+ Ability to type 40 WPM preferred.

+ Experienced with Computer Aided Dispatch, Records Management System, Criminal Justice.

+ Demonstrates a high degree of ethical behavior and adheres to the standards and regulations of the university and legal environment.

+ Good communications and interpersonal skills; ability to speak Spanish or other non-English language including American Sign Language is helpful.

+ Information Systems terminals, computerized alarm monitoring systems, computerized access control systems or other computer or technical systems.

+ Knowledgeable of and ability to accurately interpret applicable federal, state and local laws, codes and regulations.

+ Must be able to meet the physical requirements of the position and daily responsibilities.

+ Demonstrates good judgment and excellent conflict resolution/mediation skills.

+ Certifications in CPR, First Aid and First Responder are preferred.

+ Valid Arizona Driver's license in good standing; must be insurable.

+ Must successfully pass a drug test.

+ Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Why work at GCU:

+ Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan

+ Generous time off plan and 11 paid holidays

+ Paid time off to volunteer in the community or at GCU sponsored events

+ Free covered parking

+ We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program

+ Free on-site gyms on campus

#dispatcher #publicsafety #gcu #highered #education

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/GCU/job/AZ-Phoenix/Public-Safety-Dispatcher\_R000060664-1)

Click Here to

Apply Online

Share this Job

X

Share This Page

Public Safety Dispatcher

Share link. Copy this URL:

Phoenix, AZ (https://maps.google.com/maps?q=- Phoenix, AZ, 85001)

Posted: 5/27/2025

Job Status: Full Time

Job Reference #: R000060664