Dispatchers, Except Police, Fire, and Ambulance

Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Responsibilities You will monitor transportation requests for transport of personnel (TOP), transport of things (TOT), self-drive vehicles (U-Drive) and other miscellaneous transportation requirements received by several modes of communication. You will assist with the scheduling of motor vehicle operation (MVOs) vehicles, and other equipment. You will communicate and coordinate closely with maintenance section to schedule vehicles for preventive maintenance (PM) services. You will conduct telephone operations or other forms of communication (e.g. email, fax, written requests) to determine the type of dispatching response required. You will ensure all MVOs have their license and ID in their possession. You will be required to monitor phones, email traffic, and Transportation Capacity Planning Tool (TCPT) to ensure effective communication with customers, MVOs, other region dispatchers and other personnel as required. You will ensure MVOs are informed and familiar with vehicle fuel requirements and refueling procedures, especially for alternative fueled vehicles. You will perform administrative type duties and tasks to support the fleet service requirements at this respective location. You will be required to operate light duty vehicles to relocate vehicles, refuel vehicles, clean vehicles. You will communicate with transportation personnel to ensure vehicle(s) are properly maintained (i.e. washed and cleaned). Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of general experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Coordinating transportation activity, dispatching personnel and equipment to meet scheduled and unscheduled vehicle and other equipment requirements, performing clerical tasks and procedures applicable to the processing of requests, forms and correspondence, filing documents and ordering office supplies. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of specialized experience, applicants can qualify for this position through education substitution. To qualify through education substitution must possess: Successfully completed 4 years above high school level education. Equivalent combinations of education and experience are qualifying for all grade levels and positions for which both education and experience are acceptable. The combination of education and experience must equal one year specialized experience. Additional Information This announcement uses the Certain Personnel of the DoD direct hire authority to recruit and appoint qualified candidates to positions in the competitive service. This position is covered by the Department of Defense Priority Placement Program. Several vacancies may be filled. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf. Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.

Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry knowledge and scale with personal service and accountability.

Join our team with over 80 years in business and two decades serving hundreds of national and regional account customers. Academy Fire offers unparalleled expertise in the management of multi-site fire and life safety protection. Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year.

Academy Fire Life Safety is seeking Dispatchers!

We are looking for **professional** employees who can deliver **top notch** customer service to our customers! If you are driven and seeking a place to grow, Apply Now!

**What You’ll Do:**

+ Effectively manage multiple tasks; scheduling & coordinating work orders, fielding customer inquiries, etc.

+ Effective time management: hit deadlines & service level agreements.

+ Work effectively as part of a team, effective teamwork & cross department collaboration.

+ Coachable, demonstrate a willingness to learn and be coached.

+ Proactive problem solver vs reactive problem solver; must be able to actively meet the customer’s needs.

+ Effective decision making; demonstrating effective problem-solving skills.

+ Ability to handle high volume of emails and phone calls.

+ Clear internal & external communication skills; able to effectively communicate with multiple audiences.

+ Must have computer (PC) literacy & ability to work on multiple screens, Microsoft office proficient.

**Qualifications and Requirement:**

+ Dispatch experience.

+ Knowledge of MS Office: Outlook and Excel.

+ Ability to analyze data.

+ Ability to work overtime when necessary.

**Ideal Candidate Will have/be:**

+ Excellent verbal and written communication skills.

+ Detail-oriented -- quality and precision-focused

+ Outcome-oriented -- results-focused with strong performance culture

+ Team-oriented -- cooperative and collaborative

+ Multi-task in a high energy standard office environment.

**National facilities maintenance experience is a plus!**

PAID Training Provided!

Academy Fire Life Safety offers competitive pay based on skills and experience, a comprehensive benefits package, including medical, dental, vision, a 401(k) with company match, Short and Long-term Disability, Paid Time Off, and holidays.

Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

We look forward to talking with you about career opportunities with Academy Fire Life Safety.

For consideration, please apply on-line.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.

**Job Details**

**Pay Type** **Hourly**

Summary You will serve as an Emergency Dispatcher in the Provost Marshall Office of MARINE CORPS AIR STATION YUMA. Responsibilities You will perform technical and specialized emergency dispatch work by receiving, processing and dispatching emergency and non-emergency calls for Fire, Medical, Provost Marshal and Aircraft Fire and Fire Fighting department. You will be responsible for dispatching emergency and non-emergency calls for Range management personnel traveling to an from the Chocolate Mountain and Barry Goldwater ranges. You will be responsible for providing emergency and non-emergency communications for emergency service operations. You will coordinate search and rescue missions. You will coordinate MCAS Fire Inspector responses to fire alarms and hot work locations. You will provide technical assistance to all duty shift departments for their locations. You will work with the tower to dispatch emergency ARFF and Civilian Fire Units to aircraft emergencies on the flight line. Requirements Conditions of Employment Qualifications For GS-05: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate most or all of the following: 1.) Dispatching emergency and non-emergency calls; 2.) Coordinating Fire Inspector responses; 3.) Obtaining caller information to determine the problem and nature of a call; 4.) Performing crisis intervention with distraught emergency callers; and 5.) Maintaining radio communication with responding equipment and coordinating request for additional resources. GS-04: Your resume must demonstrate at least one year of general experience in the Federal service or equivalent experience in the private or public sector that demonstrates progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled: 1) Operating radio communication equipment; 2) Receiving incoming telephone or alarm systems calls; and 3) Maintaining logbooks/records. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience: Applicants that do not meet the specialized experience for the GS-2151-05 as described above may qualify with the following education: Successfully completed four years of education above high school level. OR Have a combination of experience and education as described above that equates to one year of experience. The percentage of the required education plus the percentage of the required experience equals one hundred percent of the qualifications requirement. Applicants that do not meet the general experience for the GS-2151-04 as described above may qualify with the following education: Successfully completed two years of education above high school level. OR Have a combination of experience and education as described above that equates to one year of general experience. The percentage of the required education plus the percentage of the required experience equals one hundred percent of the qualifications requirement. A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Additional Information This position is covered by the Department of Defense Priority Placement Program. This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized. This position requires rotating shift work. This position requires evening and weekend work. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

Summary You will serve as an Emergency Dispatcher in the Provost Marshal Office of MARINE CORPS AIR STATION YUMA. Responsibilities You will perform technical and specialized emergency dispatch work by receiving, processing and dispatching emergency and non-emergency calls for Fire, Medical, Provost Marshal and Aircraft Fire and Fire Fighting department. You will be responsible for dispatching emergency and non-emergency calls for Range management personnel traveling to an from the Chocolate Mountain and Barry Goldwater ranges. You will be responsible for providing emergency and non-emergency communications for emergency service operations. You will coordinate search and rescue missions. You will coordinate MCAS Fire Inspector responses to fire alarms and hot work locations. You will provide technical assistance to all duty shift departments for their locations. You will work with the tower to dispatch emergency ARFF and Civilian Fire Units to aircraft emergencies on the flight line. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-05) or pay band in the federal service or equivalent experience in the private or public sector performing most or all of the following Emergency Dispatcher duties: 1) Dispatching emergency vehicles; 2) Performing incoming and outgoing multi-phone line operations; 3) Assessing incoming emergency calls with Standard Operating Procedures or guidelines to determine the proper course of action; and 4) Dispatching in a high volume/urgent environment. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized. This position requires rotating shift work. This position requires evening and weekend work. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

**Description**

Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

**Job Title:** Dispatcher I

**Principal Duties and Responsibilities**

+ Take client service calls and open jobs as needed following all proper procedures.

+ Check all work orders for proper addressing, labor hours charged, all numbers, dates, et., before work orders are given to billing.

+ Schedule the calls along with all previously scheduled work.

+ Dispatch techs on previously scheduled maintenance and service calls.

+ Verify times and job status (complete, open). Create job number and job file. Dispatch both emergency and scheduled work.

+ Order filters for monthly maintenance as needed for technician/driver pick up.

+ Research as needed on whether a job is a warranty call or not. This may involve the Project Manager or accounting’s assistance in pulling invoices. Research may include checking on vendor invoices and relevant service ticket information.

+ Keep necessary job logs and file paperwork in conjunction with the Purchasing Agent.

+ Assist new technicians in employment policies and procedures as they relate to dispatch.

+ Assist other dispatchers by handling phone/radio overflow when necessary. Cover during lunch time and sick and/or vacation leave.

+ In the event of a technician’s injury or accident, have employee notify Human Resources immediately and re-schedule workflow as needed.

+ Take problem/complaint calls and handle appropriately or direct to Branch Manager.

+ Take calls for billing/invoice questions and direct to proper personnel.

+ When necessary, advise sales department of major clients’ service calls.

+ Timesheets: Route completed original timecard to HR/Payroll clerk with work order numbers and prevailing wage rates (if applicable).

+ Enter tech’s time into Coins.

+ Enter materials, truck charges, recommended repairs, and the work summary from the work ticket. Research material costs, if necessary.

+ Complete service work order and print the “pre-invoice” for Branch Manager’s review.

+ Keep tracking sheet for date of requests and receipt of reports.

+ Maintain certified payroll report files for each job.

+ Engage in cross training opportunities as required to further your ability to support those around you along with development of coworkers to improve the business and customer experience.

+ Additional responsibilities as assigned, such as providing support for dispatch operations or assisting with accounting clerical tasks.

**Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.)

+ High School Diploma or equivalent a plus.

+ Previous HVAC industry experience a plus

+ 1+ years customer service background required

+ General computer skills including Microsoft Word and Excel

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

**Benefits:** We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.

**Notice to prospective employees:** There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

\#Mesa

\#LI-mesa

\#LI-hvacjobs

\#LI-Onsite

**Description**

Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

**Job Title:** Dispatcher I

**Principal Duties and Responsibilities**

+ Take client service calls and open jobs as needed following all proper procedures.

+ Check all work orders for proper addressing, labor hours charged, all numbers, dates, et., before work orders are given to billing.

+ Schedule the calls along with all previously scheduled work.

+ Dispatch techs on previously scheduled maintenance and service calls.

+ Verify times and job status (complete, open). Create job number and job file. Dispatch both emergency and scheduled work.

+ Order filters for monthly maintenance as needed for technician/driver pick up.

+ Research as needed on whether a job is a warranty call or not. This may involve the Project Manager or accounting’s assistance in pulling invoices. Research may include checking on vendor invoices and relevant service ticket information.

+ Keep necessary job logs and file paperwork in conjunction with the Purchasing Agent.

+ Assist new technicians in employment policies and procedures as they relate to dispatch.

+ Assist other dispatchers by handling phone/radio overflow when necessary. Cover during lunch time and sick and/or vacation leave.

+ In the event of a technician’s injury or accident, have employee notify Human Resources immediately and re-schedule workflow as needed.

+ Take problem/complaint calls and handle appropriately or direct to Branch Manager.

+ Take calls for billing/invoice questions and direct to proper personnel.

+ When necessary, advise sales department of major clients’ service calls.

+ Timesheets: Route completed original timecard to HR/Payroll clerk with work order numbers and prevailing wage rates (if applicable).

+ Enter tech’s time into Coins.

+ Enter materials, truck charges, recommended repairs, and the work summary from the work ticket. Research material costs, if necessary.

+ Complete service work order and print the “pre-invoice” for Branch Manager’s review.

+ Keep tracking sheet for date of requests and receipt of reports.

+ Maintain certified payroll report files for each job.

+ Engage in cross training opportunities as required to further your ability to support those around you along with development of coworkers to improve the business and customer experience.

+ Additional responsibilities as assigned, such as providing support for dispatch operations or assisting with accounting clerical tasks.

**Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.)

+ High School Diploma or equivalent a plus.

+ Previous HVAC industry experience a plus

+ 1+ years customer service background required

+ General computer skills including Microsoft Word and Excel

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

**Benefits:** We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.

**Notice to prospective employees:** There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

\#Mesa

\#LI-mesa

\#LI-hvacjobs

\#LI-Onsite

Technological innovations are pushing the boundaries of home-based healthcare. A new business within Cardinal Health, VelocareTM, is playing a leading role in this evolution by building critical infrastructure for the safe and effective delivery of hospital-at-home programs. Be part of an extraordinary startup team within a Fortune 20 healthcare company that is reshaping the way high-acuity care is delivered across the country.

**What Operations contributes to VelocareTM**

Velocare relies on small-format facilities to operate our distributed supply chain solution. This role is responsible for remotely creating and dispatching work orders to send to field personnel to execute. performing and controlling a combination of manual and automated actions necessary for receiving, storage, and delivery of products and technology to the customer location. Other functions performed include receiving, picking, packing, transporting (with fleet vehicle), deliveries and inventory management tasks, etc. Join a team that is fast-paced, people-oriented, values integrity and is growing nationally.

**Location:** Remote, or could work out of depots if applicable

Shift/ Schedule: 40 hrs/wk. 3 to 5 days a week, including weekends and holidays. Must have availability for all 7 days of the week. 8 to 12 hours per day.

**Responsibilities**

+ Given the 7-day/wk, 18 hrs/day operating schedule required by the customer, will generally serve in a consistent weekly schedule of 3 to 5 days, but will change with business needs or to cover team time off

+ Utilize systems to create work orders for field operations based off of orders provided from channel partners

+ Efficiently dispatch work orders to field personnel using systems, accounting for field staffing and time needed to complete orders

+ Ensure accuracy of work order creation

+ Serve as the primary communication vessel between our customers, and our Velocare field personnel via phone, instant messenger, email, and platform messaging

+ Ensure quality service is provided to both customers and Velocare field personnel, including prompt follow-through on correspondence. Common correspondence includes: inquiries related to products on work orders, delivery time change requests, service and quality issues, platform questions, and maintaining inventory in levels in designated areas.

+ Show empathy and compassion for customers/ field personnel in every situation.

+ Perform problem solving to help with customer or field personnel inquiries

+ Contribute towards Velocare innovation and continuous improvement to improve the quality of our service to our customers and patients.

+ Identify opportunities to improve efficiency while providing flawless transactions and services

+ Other duties may be assigned.

**Qualifications**

+ High school diploma, GED or equivalent, or equivalent work experience preferred

+ 1-2 years related experience, preferred

+ Effective customer service and communication skills

+ Strong knowledge of Microsoft Office products

+ Healthcare experience beneficial

**Anticipated hourly range:** $21.80 per hour - $31.19 per hour

**Bonus eligible:** No

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

+ Medical, dental and vision coverage

+ Paid time off plan

+ Health savings account (HSA)

+ 401k savings plan

+ Access to wages before pay day with myFlexPay

+ Flexible spending accounts (FSAs)

+ Short- and long-term disability coverage

+ Work-Life resources

+ Paid parental leave

+ Healthy lifestyle programs

**Application window anticipated to close:** 03/28/2025 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal® is hiring a **Security Operations Center (SOC) Operator.** The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room. This position is responsible for competing task work orders for all maintenance needs reported.

**ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:**

+ Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems

+ Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms

+ Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies

+ Serve as the liaison between all departments and the security department

+ Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director

+ Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)

+ Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff

+ Complete “task work orders" for all reported maintenance needs

+ Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems

+ Control and monitor the two-way communication systems

+ Make emergency notifications as necessary pursuant to site Post Orders

+ Make productivity and cost reduction recommendations to management

+ Make recommendations for physical security surveys and post orders

**BASIC QUALIFICATIONS:**

+ Must possess a high school diploma or equivalent

+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

+ Must possess one or more of the following:

+ Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone

+ Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field

+ Bachelor’s degree in protective services, business, or related field

+ A minimum of 8 or more years of active service in any military branch

+ Associate’s degree (or 60 credits) or higher in criminal justice with current or prior active military service

+ 2 years of work experience in public sector dispatch or emergency operations center

+ 2 years of verifiable data center security experience

+ 3 years of verifiable private/corporate security experience

**Knowledge and Skills Required:**

+ Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications

+ Ability to work in a team environment; teamwork

+ Ability to multi-task, discern patterns in detail

**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Job ID:** 2025-1332769

**Location:** United States-Arizona-Phoenix

**Job Category:** Security Officer, Security Guard

Transdev is now hiring a Dispatcher/Controller!

The Bus Operations Control Center is responsible for all revenue bus service, radio communications, vehicle fleet management, planning and directing bus operations, coordination of transit supervisors. Spontaneous decision making, answering phone calls, determining, and contacting the appropriate resources in emergency situations, and performing computer data entry tasks. We are responsible for ensuring safe and effective delivery of transit service to our customers through responsible supervision and communication with Bus Operators. This position facilitates and supervises communications, coordinates the restoration of bus service and appropriate personnel, and keeps the City informed of any service disruption.

Primary job duties are as follows (this is not an all-inclusive list)

* Provide verbal direction to Bus Operators, and verbal assistance to Road Supervisors, Police, Fire, and other City or Company departments.

* Proactively intervenes, using all available resources, to ensure that the safest high- quality service is provided.

* Collaborates with local Transdev and First Transit West operating divisions and the Client regarding; service interruptions, on time performance issues, detours, bus stop concerns, lost & found items, service capacity and other needs.

* Make detailed documentation using Clever CAD and various other database systems, information on service incidents including accidents, medical/first responder, mechanical defects/road calls, bus full & passing events, etc.

* Documents and refers Operators who need retraining or disciplinary actions to the appropriate Operations Manager as directed by OCC Manager.

* Responsible for front-line support of Bus Operators regarding safety, revenue service and scheduling to ensure high quality transit delivery service to customers. Work is performed in a unionized environment.

* Works closely with and in support of bus operators, transit supervisors, Safety, and other departments to ensure quality customer service delivery. Responds to radio and telephone calls in a professional and helpful manner, ensuring that actions taken are prompt and effective for handling the variety of situations that occur daily, including routine and emergency situations.

* Use GPS CAD/AVL system to proactively manage the day-to-day operations of transit service.

* Coordinate and disseminate information to operators, supervisors, and other stakeholders.

* Proactively intervene, using all available resources, to mitigate service disruptions and ensure that the safest high-quality service is provided.

* Create detailed documentation of events and incidents including instances of service interruption, as well as unusual situations. Verifiable radio or emergency service communication or military communication experience.

Pre-employment Qualifications:

* Excellent written and oral communication skills.

* Ability to master and use transit related software programs.

* Proficient with Microsoft Outlook, Word, Excel, and PowerPoint.

* Above average math skills

* Experience in navigating database

* Ability to become knowledgeable of extra-board work rules, and union contracts.

* Ability to type 35 WPM.

* Proven ability to work effectively with little or no supervision.

* Must demonstrate poise, tact diplomacy and possess good judgment and discretion.

* Possess strong prioritization, time management and organizational skills.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please review here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy.

Job Category: Call Center / Dispatch / Reservationist / Scheduler

Job Type: Full Time

Req ID: 3305

Pay Group: 38J

Cost Center: 709

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.

Overview

Join the NDCP Team and Make a Difference!

Unlock Your True Potential!

Seeking Dispatcher- Phoenix, AZ

Must have a Class A CDL!

GREAT SCHEDULES!

+ Monday-Friday

+ 11am-7:30pm

GREAT PAY!

GREAT BENEFITS!

+ Competitive medical and dental insurance plans effective on your date of hire

+ Competitive vision plans effective the first of the month following date of hire

+ Competitive medical/prescription drug and dental insurance plans effective on your date of hire

+ Paid vacation, holidays and personal time off

+ 401(k) retirement savings plan with company matching

+ Tuition discount program

+ Employee discount programs

+ Opportunities to grow your career

Why Join Us? At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued, and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development.

Responsibilities

+ Dispatches fleet at distribution center and related hubs ensuring that all routes are staffed appropriately.

+ Reviews time cards and E-time – corrects E-time scans.

+ Tracks status of vehicles and equipment.

+ Reacts to breakdowns and accidents.

+ Checks overages, shortages and damages and corrects with drivers.

+ Maintains accurate records on the movement of goods to store locations.

+ Schedules drivers for next shift.

+ Processes PeopleNet trips from driver computers.

+ Ensures compliance with Department of Transportation Hours of Service.

+ Creates weekly mileage report for all units.

+ Reviews accuracy of shuttle drivers’ payroll submissions.

+ Tracks over/under hours for route drivers

Qualifications

+ Industry experience or equivalent education

+ High School Diploma or equivalent required.

+ Strong oral and written communications skills

+ Ability to interact well with employees

+ Knowledge of MS Office: Word & Excel

+ 1 - 3 Years of transportation

+ Class A CDL license required

Email a friend this job (https://drivers-natdcp.icims.com/jobs/5630/dispatcher/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336180789)

Job LocationsUS-AZ-Phoenix

Posted Date11 hours ago(1/30/2025 8:18 AM)

ID 2025-5630

# of Openings 1

Category Transportation