Executive Secretaries and Executive Administrative Assistants

**Why USAA?**

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

**The Opportunity**

As a dedicated Executive Assistant, you will perform administrative support for members of the Executive Management Group (EMG). You will also ensure day-to-day activities are coordinated and EMG members are prepared for responsibilities.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is **not** available for this position.

**What you'll do:**

+ Coordinates activities and ensures timely information flow for EMG members supported.

+ Prioritizes and organizes work for EMG members to meet deadlines on multiple tasks.

+ Prepares and updates presentations, reports, and spreadsheets for EMG members and assigned area.

+ Reviews data content and presentation method for accuracy and compliance with standards.

+ Manages EMG members’ schedule and provides administrative support to assigned EMG which may include managing emails, maintaining calendar(s) and ensuring appropriate record retention

+ Routes department calls and e-mail to appropriate staff members.

+ Composes e-mails, letters and memorandums.

+ Maintains filing system for key documents. Prepares correspondence and reports for EMG supported.

+ Ensures data to and from EMG members are treated with appropriate level of confidentiality.

+ Maintains travel and expense reporting.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ High School Diploma or General Equivalency Diploma required.

+ 4 years directly related work experience.

+ Advanced knowledge of spreadsheets, data retrieval, and word processing and presentation software.

+ Demonstrated experience with calendar management and/or prioritizing tasks in a fast-paced environment.

+ Ability to effectively build strong relationships and work with all levels within the organization.

+ Excellent oral and written communication skills with a high degree of accuracy and attention to detail needed.

**What sets you apart:**

+ Experience supporting Senior Executives in Financial Services or Technology

+ US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $61,110 - $116,800 **.**

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

**Become a part of our caring community and help us put health first**

The UM Administration Coordinator 2 provides clerical support for the department. We are the beginning, middle and end of processes for utilization management. This role partners with leadership, Medical Directors, Nurses and with other team members.

**Achieve your best at Humana. Join Us!** The UM Administration Coordinator 2 provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members.

**Key Responsibilities:**

+ Attaching faxes for chart reviews for the nursing team

+ Answering departmental phones as assigned

+ Make outbound calls to engage providers to verify clinical information/discharge date and admission status

+ Document calls and attach clinical information received

+ Request clinical information from providers/facilities

+ Create and send out written correspondence

+ Ability to multitask and prioritize

+ Creation and distribution of determination letters

+ Collaborate with multiple roles/departments/providers/team members

**Use your skills to make an impact**

**Required Qualifications**

+ 1 or more years' experience working in an administrative support capacity in the healthcare industry

+ Prior professional experience of Microsoft Word, Outlook and Excel with the ability to type and enter data accurately, as well as the ability to quickly learn new systems (proficient to advanced)

+ Prior experience in a metric driven environment

**Preferred Qualifications**

+ Proficient utilizing electronic medical record and documentation programs

+ Proficient and/or experience with medical terminology and/or ICD-10 codes

+ Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization

**Additional Information**

+ Hours for this role are: Monday - Friday, 8-hour shift will fall between the hours of 7:00am-7:00pm EST and a Saturday rotation may be required based on business needs

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

**Work at Home / Internet Statement**

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

+ Satellite, cellular and microwave connection can be used only if approved by leadership

+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$37,200 - $51,200 per year

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Job Summary:

Office Administrator will coordinate office activities and operations while providing clerical and administrative support to senior executives.

Duties/Responsibilities:

+ Manages office activities and functions to maintain efficiency and compliance with company policies.

+ Performs clerical support with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.

+ Manage professional and personal scheduling for CEO & EVP, including agendas, email, phone calls, client management, and other company logistics.

+ Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives.

+ Oversees telephone services, email correspondence, and mail distribution.

+ Manage senior executives' travel logistics and activities, including accommodations, transportation, and meals

+ Maintains office supplies inventory.

+ Maintains professionalism and strict confidentiality with records, documentation, and files, particularly complex or sensitive files.

+ Organize team communications and plan events, both internal and off-site

+ Performs other related duties as assigned.

Required Skills:

+ Excellent verbal and written communication skills.

+ Excellent organizational skills and attention to detail.

+ Excellent time management skills with a proven ability to meet deadlines.

+ Strong supervisory and leadership skills.

+ Ability to prioritize tasks and to delegate them when appropriate.

+ Ability to function well in a high-paced and at times stressful environment.

+ Basic understanding of how to operate standard business equipment.

+ Proficient with Google Workspace, Microsoft Office Suite or related software.

Education and Experience:

+ High school diploma or equivalent required; Associate degree in office administration or related field preferred.

+ At least three years of administrative and clerical experience required.

Physical Requirements:

+ Prolonged periods sitting at a desk and working on a computer.

+ Must be able to lift up to 15 pounds at times.

Administrative Assistant - Phoenix, Texas

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking an Administrative Assistant to join our Professional Services Industries, Inc. (Intertek-PSI) team in Phoenix, Arizona. This is a fantastic opportunity to grow a versatile career in the architectural, engineering, and construction (A/E/C) industry.

Professional Service Industries, Inc. (Intertek-PSI) is a leading US based provider of construction assurance, testing and inspection in civil and commercial construction. Our broad service offering includes construction materials testing, geotechnical services, environmental engineering, industrial hygiene, and specialty testing.

What are we looking for?

The Administrative Assistant is responsible for completing administrative tasks by utilizing Microsoft Office software, performing various general office duties and scheduling / dispatching field staff.

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you’ll do:

+ Answer and direct client calls to appropriate staff

+ Receive dispatching calls and assist in scheduling of field staff

+ Research a wide variety of information requests to determine next steps

+ May assist with developing, updating, and/or reviewing local operating procedures and/or work instructions

+ Understand and use effective research methodologies to identify and qualify potential clients

+ Monitor and maintain information on research made and possible leads and communicates to Operations Management

+ Sales support and proposal writing

+ Prepare invoices, follow up with clients and conduct accounts receivable

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Minimum Requirements & Qualifications:

+ High School Diploma or GED equivalent

+ 5 years' experience as an administrative assistant

+ Experience is Microsoft Word and Excel

+ Ability to type quickly and accurately

+ Ability to plan, organize, and complete a variety of projects within established standards, objectives, and time frames

+ Ability to work independently in a fast-paced, multi-tasking environment with shifting priorities

+ Ability to analyze and solve problems

Preferred Requirements & Qualifications:

+ Experience as an administrative assistant in the Construction Materials Testing industry

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email [email protected] or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

#LI-AS1

*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

**Overview**

Hello humankindness (https://hellohumankindness.org/)

Located conveniently in the heart of Phoenix, Arizona, (http://phoenix.gov/visitors/index.html) St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute (https://www.barrowneuro.org/) , Norton Thoracic Institute (https://www.dignityhealth.org/arizona/norton-thoracic-institute) , Cancer Center at St. Joseph's (https://www.dignityhealth.org/arizona/locations/stjosephs/services/university-of-arizona-cancer-center) , Ivy Brain Tumor Center (https://www.ivybraintumorcenter.org/) , and St. Joseph's Level I Trauma Center (https://www.supportstjosephs.org/traumacenter) (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.

_U.S News & World Report_ routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies (http://www.bestcompaniesaz.com/) .

Look for us on Facebook (http://www.facebook.com/DignityHealthStJosephsHospitalMedicalCenter) and follow us on Twitter (https://twitter.com/DignityHealthAZ) .

_For the health of our community ... we are proud to be a tobacco-free campus._

**Responsibilities**

+ Generates data reporting and third party payor

+ Identifies trends, discrepancies and errors for analysis

+ Identifies and suggest procedural and process changes to automate, streamline and/or improve processes

+ Maintain spreadsheets, databases, and files to track and maintain information

+ Purchasing supplies as needed by department

+ Schedule for department as needed

+ Maintains payroll and attendance records

+ Records paid and unpaid time off

+ Corrects missed or erroneous time clock punches

+ Organizes and maintains records and files

+ Set up files, secure documents, and maintain evidence, request information from other sources as needed

+ Maintains schedules, answers telephones, take messages

+ Collaborates with others to acquire information and materials

**Qualifications**

Minimum

+ Three years related experience.

+ High School Diploma/GED

Preferred

+ College level business coursework preferred

+ Knows Kronos, Onestaff and other timekeeping programs.

+ College level business coursework preferred

**Pay Range**

$17.93 - $24.66 /hour

We are an equal opportunity/affirmative action employer.

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

**About the Role:**

Confluent is looking for an Executive Assistant to support our Growth & Marketing team. In this role you will be the backbone to the executives you are supporting; communicating with candidates and employees, managing schedules, and maintaining confidentiality. In this role, you will be relied on heavily to aid in the company's top priorities and instrumental in helping us grow.

**What You Will Do:**

+ Perform an extensive array of core administrative tasks (e.g., taking detailed notes, preparing meeting materials, preparing and submitting expense reports) and special projects.

+ Strategic and proactive management of complex and varying day-to-day schedules, using google calendar

+ Organize, plan, and execute team events, leadership meetings, offsites, and all hands, creating presentations, managing agendas, documenting outcomes and ensuring follow-through on action items.

+ Create, route, and process correspondence while exercising a high degree of confidentiality.

+ Exercise strong judgment and discretion with confidential information

+ Able to work cross-functionally and with other executive assistants

**What You Will Bring:**

+ Bachelor’s degree and 6+ years of relevant work experience - direct executive support, and experience supporting multiple leaders is key

+ Impeccable communication skills: we are looking for a strong writer who is comfortable sending correspondence on behalf of senior executives.

+ Fluent in Google office platforms and Microsoft Office.

+ Proven ability to manage time efficiently and prioritize multiple stakeholders, functions, and tasks

+ High levels of integrity and discretion

+ Personal traits: people-oriented, great listening skills, positive, can-do attitude, being able to adapt to an ever-changing environment, and willingness to jump into a myriad of projects.

+ Resourceful self-starter that is curious, asks questions, and can make logical, proactive decisions in a fast-paced environment

+ Excellent written and oral communication; diplomatic and professional demeanor at all times

**Come As You Are**

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $112,100 - $131,760 an annual bonus, and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE (https://confluentbenefits.com/) .

Click HERE (https://www.confluent.io/legal/confluent-candidate-privacy-notice/) to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

\#LI-Remote

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

**Key Responsibilities:**

Calendar Management:

* Efficiently manage the complex calendars ensuring that meetings, appointments, and deadlines are met.

* Prioritize and schedule appointments, anticipating the needs to optimize their time.

Communication and Correspondence:

* Act as the primary point of contact for the Vice Presidents, screening and prioritizing emails, calls, and other communications.

* Draft and edit correspondence, reports, and presentations.

Meeting Coordination:

* Coordinate and schedule internal and external meetings, including team meetings, conferences, and industry events.

* Prepare meeting agendas, gather necessary materials, and ensure that the VPs and team are well-prepared for all engagements.

Travel Arrangements:

* Arrange domestic and international travel, including flights, accommodations, and transportation.

* Prepare detailed itineraries and provide necessary travel-related information.

Confidentiality:

* Handle sensitive and confidential information with the utmost discretion and professionalism.

* Maintain a high level of confidentiality regarding strategic initiatives, company plans, and executive discussions.

Documentation and Record-Keeping:

* Maintain accurate and up-to-date records, files, and documentation related to the Engineering leadership.

* Assist in the preparation of reports and presentations as needed.

Project Support:

* Provide support on special projects and initiatives.

* Collaborate with other departments and teams to ensure seamless execution of projects.

**Qualifications:**

+ Proven experience as an executive assistant or similar role supporting Senior Leadership

+ Exceptional organizational and time management skills.

+ Strong written and verbal communication skills.

+ Proficient in Microsoft Office Suite and other relevant tools.

+ Ability to multitask and prioritize tasks effectively in a fast-paced environment.

+ Discretion and trustworthiness when handling confidential information.

If you are a proactive and detail-oriented individual with a passion for supporting high-level executives in a dynamic engineering environment, we invite you to apply for this exciting opportunity. Join American Express and contribute to shaping the future of technology.

**Qualifications**

Salary Range: $24.05 to $48.10 hourly bonus benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

**Job:** Administration

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24012066

Duties:

Under the supervision of the Area Director, support the overall objectives of Joni and Friends’ U.S. Ministries department. Perform duties and responsibilities including, but not limited to

+ General Administrative Duties

+ Support the Area Team model by executing assigned responsibilities to recruit, select, and equip Area Teams

+ Greet and receive guests

+ Answer and direct incoming phone calls and retrieve messages

+ Create, update, and distribute ministry materials such as prayer calendars

+ Order products and office supplies, maintain product inventory, fill resource and information requests

+ Process printing orders

+ Submit business card and graphics orders through the Marketing toolbox

+ Gather data via Salesforce, Certify, Mineral Tree, Sage Intacct, and any other software applications. Provide standard reports and statistical analysis

+ Complete monthly expense and other reports

+ Order and manage holiday card mailings

+ Participate in ongoing training in Salesforce, Certify, Mineral Tree, Sage Intacct, and any other software applications

+ Train, schedule, and oversee volunteers for assistance with administrative tasks

+ Ensure Salesforce accuracy regarding volunteer contacts and campaign participation

+ Provide event administrative support such as registration, name tags, participant materials, and follow-up

+ Development Duties

+ Enter daily donor updates (notes, contact changes, actions, etc.) into Salesforce

+ Maintain database accuracy

+ Document constituent communications and touch points in Salesforce (manually or via Action imports)

+ As Area Director requests, complete donor touchpoints (e.g., thank you calls for entry level donors)

+ Run reports, and provide mailing lists

+ Follow New Donor welcome process and complete timely mailing of New Donor thank you cards and welcome packet

+ Write and mail constituent and donor communication cards (birthday, prayer, sympathy, etc.)

+ Use approved thank you designs in the Marketing Toolbox or obtain Area Director and Marketing approval for locally created thank you note designs

+ Coordinate timely gift acknowledgement/thank you card mailings including recurring monthly (Luke 14 Friends) donors

+ Coordinate and complete Lapsed Donor calls/cards with volunteer support

+ Manage email promotions with Marketing

+ Organize and complete any donor cultivation related projects (e.g., year over year comparison reporting and touches for entry-level donors)

+ Accounting and Income Submission

+ Follow all Joni and Friends Accounting policies. Complete training and maintain proficiency in Accounting software (Certify, Mineral Tree, Sage Intacct)

+ Maintain Area Ministry checking account expense and petty cash records via Quicken/QuickBooks or other software

+ Reconcile monthly bank statements

+ Submit thorough, timely, and accurate Area Ministry monthly reports, staff Visa/expense reports, and accounts payable requests

+ Assist with event payment processing (Family Retreat and other events)

+ Deposit and process income weekly or immediately if ≧ $1,000

+ Pay and/or automate office expense payments

+ Area Ministry Website and Social Media

+ Maintain Area Ministry website and submit timely updates

+ As the Area Ministry’s primary social media representative, schedule regular posts on specified platforms

+ Participate in any social media coaching and training calls hosted by the Marketing department

+ Maintain social media calendar using Trello and other tools

+ Additional Responsibilities

+ Periodically drive to post office, bank, storage facilities, and other places of business for specific ministry purposes

+ Work occasional evenings or weekends to assist with events or workshops

+ Travel overnight when necessary to attend retreats or conferences

+ Other duties and projects as assigned by supervisor to support department and organizational needs

Qualifications:

+ Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith

+ Desire to serve in a growing and dynamic Christian service ministry

+ Bachelor’s Degree or related experience required

+ Salesforce or similar database experience required

+ Strong organization and time management skills, including rigorous attention to detail

+ Must have a valid driver’s license

+ Ability to lift 10-20 pounds

+ Must be a self-starter, a team-player, and have strong interpersonal skills

+ Previous administrative experience preferred

+ Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook and the Internet

+ Understanding of Christian ministry and specifically Joni and Friends is desirable

Compensation is $21-23/hour. This is a hybrid position working in the Arizona office Monday, Tuesday, and Thursday, remote Wednesday, and Friday.

Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below).

MINISTRY LIFE:

Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do. Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities. We desire to see the local church become a place of belonging for every family living with disabilities. We want every employee to excel in their walk with Christ and at their job. We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees “Lead like Jesus*” and perform their work with excellence.

CHRISTIAN DISABILITY MINISTRY ENGAGEMENT:

Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML). This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends’ programs but also extend their ministry efforts to their local Christ-honoring churches. This core competency includes:

Active Participation – Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities

Continuous Growth – Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry

Culture of Belonging Approach – Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding

Integration of Faith and Work – Ensure that Christian values are a driving force in all aspects of work

Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold.

BIBLICAL COMMISSION:

“Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame…go out to the roads and country lanes and compel them to come in, so that my house will be full.” Luke 14:21-23 (NIV)

VISION:

“A world where every person with a disability finds hope, dignity, and their place in the body of Christ.”

MISSION:

“To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability.”

VALUES:

+ Honor God in everything we do

+ Build relationships based on trust and respect

+ Maintain integrity and excellence in programs and services

+ Practice responsible stewardship

* Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name. The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a “Best Christian Workplace” according to surveys by the Best Christian Workplace Institute (BCWI).

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**About ETS:**

For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.

Our portfolio of trusted measures include

**TOEFL®, TOEIC®, GRE® and Praxis®**

. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.

With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.

The Office Manager will be responsible for overseeing the day-to-day administrative functions of the satellite offices. This role involves managing office resources, supervising administrative staff, coordinating office activities, and providing executive support to the management team. The ideal candidate is a proactive problem solver with exceptional organizational and leadership skills.

Responsibilities:

Oversee the daily operations of the office to ensure efficiency and productivity.

Manage office supplies inventory and place orders as necessary.

Maintain office equipment and coordinate repairs or replacements when needed.

Supervise and support administrative staff.

Ensure team members adhere to company policies and procedures.

Provide executive support to senior management, including scheduling meetings, preparing documents, and managing correspondence.

Handle confidential information with discretion and professionalism.

Assist with special projects and initiatives as directed by senior management.

Assist with budget preparation and expense tracking.

Process invoices and handle vendor relationships.

Prepare financial reports and assist with audits as needed.

Plan and coordinate company events, meetings, and training sessions.

Manage logistics for events, including venue selection, catering, and material preparation.

Oversee the setup and teardown of events.

Ensure the office environment is clean, safe, and well-maintained.

Liaise with building management and service providers for maintenance and repairs.

Implement and manage office policies and procedures.

Serve as the primary point of contact for internal and external communications.

Distribute important information to staff and ensure clear communication channels within the office.

Handle inquiries and resolve issues promptly and professionally.

Adhere to ethical standards and comply with the laws and regulations applicable to your job function.

Skills:

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Excellent organizational and multitasking abilities

Exceptional organizational and time-management skills

Strong written and verbal communication skills

High level of discretion and confidentiality

Leadership and team management experience

Financial acumen and experience with budget management

Adaptable and able to thrive in a fast-paced environment

Familiarity with office management software and tools

Professional demeanor

Education/Experience:

High school diploma required

Bachelor’s degree preferred

5+ years of office management or administrative experience

3+ years of experience in a supervisor role

**ETS believes in a Total Rewards philosophy for our employees, and they include:**

+ Health, Vision, Dental insurance plans to choose from

+ Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!

+ Generous PTO and vacation time to balance your work and life

+ Additional 8 hours of PTO for volunteer work

+ Retirement plan (401(a)) and traditional Roth (403b) with company contribution

+ Commuter Benefits, Pet Insurance, 1 year subscription to Calm App

**ETS is mission driven and action oriented**

+ Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.

+ How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!

+ Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.

**ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.**

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.

This is an exciting opportunity to join the Global Loyalty & Benefits team in American Express Technology. We are looking for a forward-thinking, high-energy standout-colleague supporting two Vice Presidents of Enterprise Platform while assisting with broader team needs. This position is ideal for someone who is looking to learn the business operations and departments at American Express and ultimately move up within the organization. This role will also provide support to department VP’s travelling into Phoenix from around the globe. Additionally, this role will lead projects/programs crafted to improve the team’s culture, teamwork, and employee engagement, e.g. team building, community service, social events.

Responsible for providing an outstanding standard of support for the AET Vice President of Global Loyalty & Benefits Technology. The Executive Assistant will work autonomously and efficiently, anticipating the leader’s needs and “connecting the dots” behind the scenes. Looking for an ideal candidate to be highly energetic, organized, flexible and credible and used to working in a fast, and at times high pressure environment with numerous conflicting priorities. The VP has a very lively schedule and a large organization across Phoenix and New York locations, along with various other leadership members globally requires an Executive Assistant who is a self-starter and who interacts regularly with the VP's team and other senior leaders' EAs and with senior AET and business leaders. Individual needs to be capable of managing their time and priorities effectively, and keep the VP updated on issues arising in their absence.

**Qualifications**

+ Processing monthly expense reports on a timely basis in Concur

+ Managing the procurement of office supplies and other departmental needs

+ Providing coverage for other team-based Executive/Administrative Assistants that are on vacation or sick leave

+ Supporting ad hoc project work as directed by leadership

+ Advanced interpersonal skills and the ability to build relationships with all internal and external stakeholders.

+ Arrange and manage high profile direct report meetings, including all logistics and agendas.

+ Proficient in utilizing and understanding all Amex internal systems, Microsoft systems, and Amex processes and policies, i.e., On-line travel booking tool, HR systems, expense management systems, purchasing systems, intranet are helpful.

+ Demonstrated dedicate approach to problem solving with strong decision-making capability.

+ Demonstrable experience of working autonomously and in highly pressure environment.

+ Tactful and discreet with a mature and professional attitude to work

+ Proactive and intuitive with ability to anticipate needs and requirements

+ Hardworking, keen to learn and be challenged.

**Specific Responsibilities include:**

+ Microsoft Word, PowerPoint, Word & Excel, Outlook-e-mail and calendar

+ Coordinating and proactively maintaining multiple calendars, including scheduling meetings across different time-zones, using a high level of tact and integrity

+ Assisting two VPs with email delegation, booking meetings, reacting and corresponding accordingly. Prioritizing what is important and urgent. Acknowledging receipt/replies on behalf of, etc.

+ Coordinating conferences and staff meetings, including room booking, catering, security etc.

+ Coordinate domestic and international travel including air and hotel bookings, liaising with other Amex offices for internal meetings and managing last minute changes as required. (hotel, rental car, and other travel-related needs)

+ Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.

+ Excellent verbal and written communication skills including an excellent command of English grammar and business writing.

+ High proficiency in Microsoft Excel and PowerPoint is a plus.

+ Exceptional skills reflecting administering multiple tasks seamlessly with excellent attention to detail and to meet deadlines in a dynamic environment.

**Qualifications**

Salary Range: $24.05 to $48.10 hourly bonus benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Technologies

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24011815