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Business, Entrepreneurialism, and Management

Office Clerks, General

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures.

Salary Breakdown

Office Clerks, General

Average

$41,640

ANNUAL

$20.02

HOURLY

Entry Level

$28,700

ANNUAL

$13.80

HOURLY

Mid Level

$37,680

ANNUAL

$18.12

HOURLY

Expert Level

$59,840

ANNUAL

$28.77

HOURLY


Supporting Programs

Office Clerks, General

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Gateway Community College
  Phoenix, AZ 85034      Degree Program

Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Degree Program

Estrella Mountain Community College
  Avondale, AZ 85392      Degree Program

Glendale Community College
  Glendale, AZ 85302      Degree Program

Phoenix College
  Phoenix, AZ 85013-4234      Degree Program

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Degree Program

Rio Salado College
  Tempe, AZ 85281-6950      Degree Program

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Degree Program

South Mountain Community College
  Phoenix, AZ 85040      Degree Program

Mesa Community College
  Mesa, AZ 85202-4866      Degree Program

Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Certification

GateWay Community College
  Phoenix, AZ 85034      Certification

Glendale Community College
  Glendale, AZ 85302      Certification

Mesa Community College
  Mesa, AZ 85202-4866      Certification

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Certification

Phoenix College
  Phoenix, AZ 85013-4234      Certification

Rio Salado College
  Tempe, AZ 85281-6950      Certification

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Certification

South Mountain Community College
  Phoenix, AZ 85040      Certification

Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Degree Program

Estrella Mountain Community College
  Avondale, AZ 85392      Degree Program

Glendale Community College
  Glendale, AZ 85302      Degree Program

Gateway Community College
  Phoenix, AZ 85034      Degree Program

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Degree Program

Rio Salado College
  Tempe, AZ 85281-6950      Degree Program

South Mountain Community College
  Phoenix, AZ 85040      Degree Program

Mesa Community College
  Mesa, AZ 85202-4866      Degree Program

Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Certification

GateWay Community College
  Phoenix, AZ 85034      Certification

Glendale Community College
  Glendale, AZ 85302      Certification

Mesa Community College
  Mesa, AZ 85202-4866      Certification

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Certification

Rio Salado College
  Tempe, AZ 85281-6950      Certification

South Mountain Community College
  Phoenix, AZ 85040      Certification

Current Available & Projected Jobs

Office Clerks, General

694

Current Available Jobs

49,480

Projected job openings through 2032


Top Expected Tasks

Office Clerks, General


Knowledge, Skills & Abilities

Office Clerks, General

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Administrative

KNOWLEDGE

English Language

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Administration and Management

KNOWLEDGE

Computers and Electronics

SKILL

Active Listening

SKILL

Reading Comprehension

SKILL

Speaking

SKILL

Writing

SKILL

Coordination

ABILITY

Oral Expression

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Written Expression

ABILITY

Near Vision


Job Opportunities

Office Clerks, General

  • Operations Clerk
    U-Haul    Glendale, AZ 85304
     Posted about 3 hours    

    Location:

    6112 N 56th Ave, Glendale, Arizona 85301 United States of America

    Are you an organized, communicative collaborator? Consider a position as an Operations Clerk with U-Haul! In this role you will help the administration side of your assembly plant running smoothly while taking the next steps in a rewarding career.

    U-Haul offers its Operations Clerks:

    + Career stability

    + Opportunities for advancement

    + Health insurance & Prescription plans if eligible

    + Paid holidays, vacation, and sick days if eligible

    + Life insurance

    + MetLaw Legal program

    + MetLife auto and home insurance

    + Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

    + 401k and Employee Stock Ownership Plan

    + 24-hour physician available for kids

    + Dental & Vision Plans

    + Subsidized gym/fitness membership if eligible

    + Business and travel insurance

    + YouMatter EAP

    + LifeLock Identity Theft Protection

    + Critical Illness/Group Accident Insurance

    Operations Clerk Primary Responsibilities:

    + Perform scanning and filing duties

    + Answer phones and direct calls

    Operations Clerk Minimum Qualifications:

    + Regular attendance essential

    + Able to pass drug screen and background check

    + Communication skills

    + Expertise with Microsoft Office

    + Ability to work flexible hours

    U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.


    Employment Type

    Full Time

  • Customer Service Representative
    U-Haul    Glendale, AZ 85304
     Posted about 3 hours    

    Location:

    6544 W Bell Rd, Glendale, Arizona 85308 United States of America

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

    Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

    U-Haul Offers:

    + Career stability

    + Opportunities for advancement

    + Mindset App Reimbursement

    + Gym Reimbursement Program

    + Health insurance & Prescription plans, if eligible

    + Paid holidays, vacation, and sick days, if eligible

    + Life insurance

    + MetLaw Legal program

    + MetLife auto and home insurance

    + Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

    + 401(k) Savings Plan

    + Employee Stock Ownership Plan (ESOP)

    + 24-hour physician available for kids

    + Dental & Vision Plans

    + Business travel insurance

    + You Matter EAP

    + LifeLock Identity Theft Protection

    + Critical Illness/Group Accident Insurance

    + Dave Ramsey’s SmartDollar Program

    Customer Service Representative Responsibilities:

    + Assist customers inside and outside a U-Haul center with U-Haul products and services.

    + Use smartphone-based U-Scan technology to manage rentals and inventory.

    + Move and hook up U-Haul trucks and trailers.

    + Clean and inspect equipment on the lot including checking fluid levels.

    + Answer questions and educate customers regarding products and services.

    + Prepare rental invoices and accept equipment returned from rental.

    + Install hitches and trailer wiring.

    + Fill propane (certification offered through U-Haul upon employment)

    + Drive a forklift (certification offered through U-Haul upon employment)

    + Other duties as assigned

    + Participate in ongoing continuous U-Haul education through U-Haul University.

    Customer Service Representative Minimum Qualifications:

    + Valid driver’s license and ability to maintain a good driving record

    + High school diploma or equivalent

    Work Environment:

    The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

    Physical Demands:

    The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

    U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.


    Employment Type

    Full Time

  • Administrative Assistant
    Robert Half Office Team    Tucson, AZ 85702
     Posted about 3 hours    

    Description We are looking for a detail-oriented Administrative Assistant to join our team in Tucson, Arizona. This long-term contract position is ideal for someone with strong organizational and communication skills who is eager to support compliance efforts within the financial services industry. The role involves assisting with regulatory processes, maintaining documentation, and ensuring adherence to industry standards and legal requirements.

    Responsibilities:

    • Provide administrative support to the Compliance & Policy Management Department, ensuring smooth execution of compliance-related tasks.

    • Assist with licensing processes, including navigating state-specific regulations and the Nationwide Multistate Licensing System & Registry.

    • Collaborate with the Marketing and Production teams to ensure advertising and promotional materials meet federal and state compliance standards.

    • Review and approve settlement agents involved in transactions to ensure compliance prior to fund disbursement.

    • Manage and process opt-out requests to align with organizational policies and regulations.

    • Support departmental processes such as consumer complaint management, incident documentation, and regulatory reporting.

    • Maintain the integrity of the Policy & Procedure Library by updating documentation as needed.

    • Conduct research on regulatory requirements and assist in implementing necessary compliance measures.

    • Facilitate vendor management and oversee third-party compliance to ensure adherence to organizational standards.

    • Review foreclosure notices and assist in determining appropriate actions to maintain compliance. Requirements • High school diploma or equivalent required; associate degree in a business-related field preferred.

    • Minimum of two years of administrative or related work experience.

    • Previous experience in the mortgage industry (one to three years) preferred.

    • Proficiency in Microsoft Excel, Outlook, and other business software.

    • Strong skills in answering inbound calls, customer service, and email correspondence.

    • Experience with data entry, including numeric and computer-based tasks.

    • Familiarity with compliance processes and audits within the financial services sector.

    • Ability to manage multiple tasks, prioritize effectively, and ensure attention to detail. TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

    © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .


    Employment Type

    Full Time

  • Customer Service Representative
    TEKsystems    Phoenix, AZ 85067
     Posted about 3 hours    

    Job Title: Customer Service RepresentativeJob Description

    As a Customer Service Representative, you will work in a call center environment, handling inbound calls and some follow-up calls. You will answer questions on prior authorization, general inquiries, and handle some confidential information. This role requires great customer service skills with a high level of attention to detail, ensuring information is entered accurately.

    Responsibilities

    + Handle inbound and follow-up calls efficiently.

    + Answer questions on prior authorization and general inquiries.

    + Provide great customer service with attention to detail.

    + Accurately enter information into systems.

    + Utilize multiple systems and programs to track information and update communication with customers.

    + Maintain a high quality of service while managing call volumes ranging from 50-100 calls a day.

    Essential Skills

    + At least 1 year of call center experience within recent employment.

    + Experience in a high-volume call center environment in the last 2-3 years.

    + Typing speed of at least 30 words per minute.

    + Proficiency in computer knowledge and skills.

    Additional Skills & Qualifications

    + Experience in the healthcare industry, pharmacy, or pharmacy benefit management.

    + Ability to pass a Typing Test with a minimum of 30 WPM.

    + Achieve a minimum of 75% on Call Center - Telephone Skills test.

    Why Work Here?

    This company is privately held and promotes from within, offering employees long-term career opportunities. There is extensive industry training within pharmacy benefit management, and opportunities for growth into higher-level and leadership roles. After conversion to full-time employment, employees can enjoy benefits such as travel discounts, theme park and movie pass discounts, tuition reimbursement, and quarterly bonuses.

    Work Environment

    The work environment offers ample room for growth, with many contractors moving into permanent roles and advancing to positions such as team leads, supervisors, and trainers. The schedule requires availability 7 days a week from 5 am to 10 pm, with a set schedule assigned within these hours, typically 8 am to 4:30 pm for the first four weeks. Participation in training is key to success, with an average score of 90% required across four tests. Mandatory overtime is expected in January and February, and shift bids are conducted based on performance at the end of training.

    Job Type & Location

    This is a Contract to Hire position based out of Tempe, Arizona.

    Pay and Benefits

    The pay range for this position is $21.00 - $21.00/hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

    Workplace Type

    This is a fully onsite position in Phoenix,AZ.

    Application Deadline

    This position is anticipated to close on Jul 24, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Clerk, Billing
    Robert Half Accountemps    Phoenix, AZ 85067
     Posted about 3 hours    

    Description We are looking for a detail-oriented and organized Billing Clerk to join our team in Phoenix, Arizona. In this long-term contract position, you will play a critical role in ensuring accurate and timely processing of service tickets while maintaining efficiency in a fast-paced environment. This position offers an excellent opportunity to collaborate across departments and gain valuable experience in revenue capture and administrative support.

    Responsibilities:

    • Process a high volume of service tickets with precision and efficiency to meet deadlines.

    • Ensure accurate closure of service tickets to capture all revenue from provided services.

    • Collaborate with internal departments to resolve outstanding issues and discrepancies promptly.

    • Maintain well-organized and accurate files to support efficient operations.

    • Address discrepancies by working closely with colleagues to ensure timely resolutions.

    • Assist the finance team with administrative tasks and adhere to accounts payable policies.

    • Follow company procedures and policies to ensure compliance in all billing-related activities. Requirements • Strong attention to detail and accuracy in data entry tasks.

    • Excellent organizational skills, particularly when managing high volumes of work.

    • Ability to communicate effectively through written correspondence.

    • Demonstrated ability to work both independently and collaboratively within a team.

    • Positive attitude with a willingness to learn and adapt to evolving team needs.

    • Familiarity with finance operations, billing, and accounts payable processes.

    • Effective time management skills to prioritize and meet deadlines efficiently.

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

    © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .


    Employment Type

    Full Time

  • Medical Records Clerk
    Dignity Health    Phoenix, AZ 85067
     Posted about 3 hours    

    **Responsibilities**

    The Medical Records Clerk ensures the medical records for the clinic are organized and complete to support patient care. Prepares folders of new patients and maintains folders of existing patients. Assists with other clinic support duties as needed. Must be organized and detail oriented.

    + Manages incoming departmental telephone calls and faxes and responds as appropriate

    + Maintains accurate physician contact lists

    + Miscellaneous clerical duties based on departmental needs, such as Departmental mail distribution, filing, sorting , copying, record keeping, posting, tabulating information, and organizes assigned tasks.

    + Maintains supply of documentation materials

    + Delivers and picks up records, interoffice mail, etc. as needed.

    + Prepares and mails all outgoing patient correspondence and appropriate attachments.

    **MUST RESIDE IN PHOENIX, ARIZONA OR THE SURROUNDING AREA**

    **Qualifications**

    **MINMUM**

    High School Diploma or GED

    One-year clerical experience

    **Overview**

    Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 400 providers and 1200 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic, research and leadership roles. DHMG is also heavily involved in preparing tomorrow's healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Health's mission and St. Joseph's guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system, DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to announce that we are a tobacco-free campus

    **Pay Range**

    $18.00 - $20.38 /hour

    We are an equal opportunity/affirmative action employer.


    Field of Interest

    Health Sciences

    Employment Type

    Full Time

  • Customer Service Representative - Center of Excellence
    Cognizant    Phoenix, AZ 85067
     Posted about 3 hours    

    Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire Customer Service Representatives (CSRs) for our Center Of Excellence (CoE). This role is On Site, and all candidates must reside in the United States.

    Job Summary:

    We are seeking experienced and empathetic Customer Service Representatives (CSRs) to support our riders and users in the fast-evolving Autonomous Vehicle (AV) domain. You will be the first line of support, resolving real-time rider concerns, documenting edge cases, and contributing to continuous service improvement. If you have prior exposure to AV technology or related fields, along with strong communication and analytical skills, we’d love to meet you.

    Responsibilities

    + Customer Support & EmpathyProvide timely, friendly, and empathetic support via phone, chat, and email for AV rider issues and inquiries, especially during high-stress or edge case situations.

    + Monitor rider interactions through visual and audio prompts in our internal tools

    + Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels

    + Provide guidance and support to drivers via phone for break and maintenance requests

    + Assist with monitoring of vehicle alerts, including but not limited to service alerts (oil changes za and , gas,etc.) and take action as necessary by submitting work orders

    + Strong communication both written and verbal. Compose thoughtful, concise messages that align with Waymo’s voice across all channels

    + Functional Testing for S/W and H/W related updates on required basis

    + Computer proficiency able to navigate Google Applications

    + Maintain up to date knowledge of Waymo’s self-driving technology, our service, and messaging by completing new trainings and knowledge checks in a timely manner

    + Case creation/ categorization – correct client code/prioritization. Case closure, follow up on aging or open tickets.

    + Issue Resolution & EscalationShould have excellent problem solving skills and the ability to logically reason out (deduce situations logically to troubleshoot sequentially in order to provide global quality assistance)

    + Must be ambitious, energetic and carry the mindset to deliver first time resolution

    + 1-2 years of customer service experience (Experience for a ride sharing service / car company preferred)

    + Excellent customer service skills (thorough with call, chat and email correspondence)

    + Basic technical troubleshooting knowledge (Technological awareness is a must)

    + Must be spontaneous, creative and showcase the quality of taking personal ownership to solve for customer needs

    + Must carry a professional, diplomatic and empathetic persona which is evident through the quality of work (handling voicemail, Email & Chat transactions with client and customer steps were taken to make sure details are clearly and concisely written)

    + Documentation & Analysis Log detailed, accurate notes and edge case observations into internal tools (e.g., Buganizer or equivalent) to inform AV operations and product teams.

    + Metrics Accountability Meet and exceed performance KPIs including Customer Satisfaction (CSAT), FCR, response time, and case documentation quality.

    + Cross-functional Collaboration Work closely with Safety, Operations, and Engineering teams to provide rider insights that help shape AV product and service improvements.

    + Compliance & Confidentiality

    Adhere to company and client protocols for safety, privacy, and data handling, especially when dealing with real-world incidents.

    Salary and Other Compensation:

    The hourly rate for this position is $23 - $27 per hour, depending on experience and other qualifications of the successful candidate.

    This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

    Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

    + Medical/Dental/Vision/Life Insurance

    + Paid holidays plus Paid Time Off

    + 401(k) plan and contributions

    + Long-term/Short-term Disability

    + Paid Parental Leave

    + Employee Stock Purchase Plan

    Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

    The Cognizant community:

    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    + Cognizant is a global community with more than 300,000 associates around the world.

    + We don’t just dream of a better way – we make it happen.

    + We take care of our people, clients, company, communities and climate by doing what’s right.

    + We foster an innovative environment where you can build the career path that’s right for you.

    About us:

    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com (https://www.cognizant.com/us/en)

    Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


    Employment Type

    Full Time

  • Customer Service Representative - Center of Excellence
    Cognizant    Phoenix, AZ 85067
     Posted about 3 hours    

    Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire Customer Service Representatives (CSRs) to be part of the Center of Excellence (CoE). This role is On Site, and all candidates must reside in the United States.

    Job Summary:

    We are seeking experienced and empathetic Customer Service Representatives (CSRs) to support our riders and users in the fast-evolving Autonomous Vehicle (AV) domain. You will be the first line of support, resolving real-time rider concerns, documenting edge cases, and contributing to continuous service improvement. If you have prior exposure to AV technology or related fields, along with strong communication and analytical skills, we’d love to meet you.

    Responsibilities

    + Customer Support & EmpathyProvide timely, friendly, and empathetic support via phone, chat, and email for AV rider issues and inquiries, especially during high-stress or edge case situations.

    + Monitor rider interactions through visual and audio prompts in our internal tools

    + Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels

    + Provide guidance and support to drivers via phone for break and maintenance requests

    + Assist with monitoring of vehicle alerts, including but not limited to service alerts (oil changes za and , gas,etc.) and take action as necessary by submitting work orders

    + Strong communication both written and verbal. Compose thoughtful, concise messages that align with Waymo’s voice across all channels

    + Functional Testing for S/W and H/W related updates on required basis

    + Computer proficiency able to navigate Google Applications

    + Maintain up to date knowledge of Waymo’s self-driving technology, our service, and messaging by completing new trainings and knowledge checks in a timely manner

    + Case creation/ categorization – correct client code/prioritization. Case closure, follow up on aging or open tickets.

    + Issue Resolution & EscalationShould have excellent problem solving skills and the ability to logically reason out (deduce situations logically to troubleshoot sequentially in order to provide global quality assistance)

    + Must be ambitious, energetic and carry the mindset to deliver first time resolution

    + 1-2 years of customer service experience (Experience for a ride sharing service / car company preferred)

    + Excellent customer service skills (thorough with call, chat and email correspondence)

    + Basic technical troubleshooting knowledge (Technological awareness is a must)

    + Must be spontaneous, creative and showcase the quality of taking personal ownership to solve for customer needs

    + Must carry a professional, diplomatic and empathetic persona which is evident through the quality of work (handling voicemail, Email & Chat transactions with client and customer steps were taken to make sure details are clearly and concisely written)

    + Documentation & Analysis Log detailed, accurate notes and edge case observations into internal tools (e.g., Buganizer or equivalent) to inform AV operations and product teams.

    + Metrics Accountability Meet and exceed performance KPIs including Customer Satisfaction (CSAT), FCR, response time, and case documentation quality.

    + Cross-functional Collaboration Work closely with Safety, Operations, and Engineering teams to provide rider insights that help shape AV product and service improvements.

    + Compliance & Confidentiality

    Adhere to company and client protocols for safety, privacy, and data handling, especially when dealing with real-world incidents.

    Salary and Other Compensation:

    The hourly rate for this position is $23 - $27 per hour, depending on experience and other qualifications of the successful candidate.

    This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

    Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

    + Medical/Dental/Vision/Life Insurance

    + Paid holidays plus Paid Time Off

    + 401(k) plan and contributions

    + Long-term/Short-term Disability

    + Paid Parental Leave

    + Employee Stock Purchase Plan

    Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

    The Cognizant community:

    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    + Cognizant is a global community with more than 300,000 associates around the world.

    + We don’t just dream of a better way – we make it happen.

    + We take care of our people, clients, company, communities and climate by doing what’s right.

    + We foster an innovative environment where you can build the career path that’s right for you.

    About us:

    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com (https://www.cognizant.com/us/en)

    Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


    Employment Type

    Full Time

  • Customer Service Representative
    Cintas    Phoenix, AZ 85067
     Posted about 3 hours    

    **Requisition Number:** 205708

    **Job Description**

    Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

    **Skills/Qualifications**

    Required

    + 1+ years' customer service experience

    + High School Diploma/GED; Bachelor's Degree preferred

    Preferred

    + Experience with heavy inbound and outbound calls and transferring calls

    + 3+ years' business-to-business account support

    + Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet

    + Experience with proofreading and editing documents

    Benefits

    Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

    Additionally, our employee-partners enjoy:

    • Competitive Pay

    • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)

    • Disability, Life and AD&D Insurance, 100% Company Paid

    • Paid Time Off and Holidays

    • Skills Development, Training and Career Advancement Opportunities

    Company Information

    Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

    Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

    This job posting will remain open for at least five (5) days.

    **Job Category:** Service

    **Organization:** Fire

    **Employee Status:** Regular

    **Schedule:** Full Time

    **Shift:** 1st Shift


    Employment Type

    Full Time

  • Part-Time Veterinary Receptionist
    BluePearl    Scottsdale, AZ 85258
     Posted about 3 hours    

    **BluePearl Pet Hospital is looking for a compassionate Part-Time Veterinary Receptionist to join our Scottsdale team!**

    **CSC Pay:** $18 - 27/Hr

    **Schedule** : Weds/Thurs 6 PM - 6 AM

    **As a Client Services Coordinator:**

    + You will greet and make friendly eye contact every time our hospital entry door opens to offer individual a warm and professional acknowledgement.

    + You are always offering a friendly smile, strong eye contact and an approachable demeanor.

    + You are a compassionate listener.

    + You speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand.

    + You will assess immediately upon arrival each client’s rare need, as well as the pet’s general condition.

    + You will determine whether an emergency arrival is a “stat” versus “standard” emergency.

    + You will respond to non-patient calls or visitors and connect them to the appropriate team member.

    + You are responsible for confirming all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment.

    + You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.

    + You serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process.

    **BluePearl is the next step in your career.**

    **Why BluePearl?**

    + Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. You can also bring your dog to work with you.

    + We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career.

    + In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.

    + We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.

    + We value your health and well-being as an associate by providing you with the following:

    + Health, dental, vision, and life insurance options.

    + Flexible work schedules.

    + Time to reset, rewind, and reflect through our paid time off and floating holiday plans.

    + A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment.

    _BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace._


    Employment Type

    Full Time


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