Labor Relations Specialists

*Up to $500 Sign-On Bonus Available!

Chandler/Gilbert Arc (CGArc) is a non-profit organization dedicated to providing support for individuals with Intellectual/Developmental Disabilities. At CGArc, we believe that all persons should be provided the opportunity to develop to their fullest potential and are seeking Job Coaches to help us achieve that belief! This position will be based out in the East Valley Area.

If you are a compassionate individual looking to enrich others’ lives, you are encouraged to apply for this position and become part of our team!

Responsibilities of a Job Coach are:

Develop relationships with businesses in the community that employ individuals that we support.
Participate in planning meetings for individuals who are referred for individual or group placement.
With input from the host employer, determine work to be done by the individual/s and develop a strategy to teach the skills needed to complete all work
Establishing training schedule, transportation, and other factors required by placement. Develop resources to assist individual/s and provide feedback to Program Coordinator regarding individual/s needs and progress.
Participate in training, as required by host employer. Maintain case note and complete reports as required by agency and funding sources. Submit to Program Coordinator.
Using programs like Therap to input daily program results for each individual
Establish a schedule of follow up support contacts. Meet with client and employer to determine satisfaction and any areas of concern.
From time to time may be required to provide assistance in other areas of the program as needed.
May be responsible for transporting individuals to Job Sites as necessary
Other duties as assigned
Qualifications
Must be 21 years of age or older.
High school diploma/GED required
Must have a clean 39 month MVD report.
Ability to obtain a Fingerprint Clearance Card and pass an extensive criminal background check.
Excellent organizational, interpersonal, and communication skills preferred.
Experience working for individuals with Intellectual/Developmental Disabilities is preferred.

Important Notes

We are looking for a compassionate person that enjoys working with disabled individuals. You must have excellent communication skills both written and verbal. Experience in a residential setting with other types of special needs population may be considered. Training will be provided. Employment offers are contingent upon successful reference verification and completion of required training. All employees must maintain a valid Level One Fingerprint Clearance Card. Chandler/Gilbert Arc is an Equal Opportunity Employer. *Up to $500 Sign-On Bonus subject to terms and conditions.

Benefits

Agency-paid training. PTO/Sick after 3 months 403(b) Employee Assistance Program

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

The Senior Director Labor Relations, reporting to the Vice President, Human Resources, will serve as the critical subject matter expert for all union relationships for the Company.

The Senior Director serves as the designated Lumen Bargaining Agent with respect to all escalated matters covered by the Company’s collective bargaining agreement with CWA District 7. This will include negotiating mid-term contract changes, strategic dispute resolution with District 7 leadership, labor arbitration case handling and advocacy, and first or second chair negotiation responsibilities. In addition, the Senior Director will advise, counsel, and influence internal stakeholders up to and including the Senior Vice President executives who manage union-represented employees, and will also be responsible for developing, supporting, and/or executing business-impacting and business-enabling, cross-functional initiatives.

The union-represented population for which the Senior Director is directly responsible consists of approximately 5,000 employees covered by the District 7 collective bargaining agreement. The Senior Director will also manage the Senior Manager Labor Relations, who will be directly responsible for managing all aspects of the collectively-bargained relationship Lumen maintains with CWA Local Unions covering hundreds of employees in 10+ collective bargaining agreements.

**Work Location**

This is a remote opportunity open to candidates located anywhere in the U.S.

**The Main Responsibilities**

To perform this job successfully, an individual must be able to perform each essential duty:

+ Independently handle all escalated matters covered by the Company’s collective bargaining agreement with CWA District 7, including mid-term contract changes and disputes with the CWA.

+ Independently handle and manage all arbitration files, including advise and counsel to business leaders, selection of arbitrator, through case preparation, presentation at hearing, and brief writing (and/or drafting and execution of settlement agreements), through conclusion of the file.

+ Manage all aspects of the collectively-bargained relationship Lumen maintains with CWA Local Unions covering hundreds of employees in 10+ collective bargaining agreements.

+ Act as First or Second Chair in major contract negotiations with CWA District 7.

+ In collaboration with Labor Counsel, Labor Relations, and other Human Resources teams, anticipate and assess legal and other risks to the Company, and devises appropriate measures to avoid or reduce those risks while furthering the successful execution of the Company’s strategies and goals.

+ Develop, support, and/or execute business-impacting and business-enabling, cross-functional initiatives.

+ Assist with the development and management of policies and procedures regarding labor issues.

+ Develop forward-looking strategies for the efficient administration of the grievance and arbitration process.

+ Supervise the Senior Manager Labor Relations, who will be responsible for managing all aspects of the collectively-bargained relationship Lumen maintains with CWA Local Unions covering hundreds of employees in 10+ collective bargaining agreements.

+ Act as First or Second Chair in major contract negotiations with CWA District 7.

+ Other projects may be assigned.

**What We Look For in a Candidate**

+ Significant experience conducting labor arbitrations and/or matters proceeding before the NLRB as a first chair/lead counsel.

+ Extensive first chair negotiations experience.

+ Demonstrated ability to provide concise, accurate, user-friendly, and timely advice to non-lawyers

+ Superior interpersonal, influencing, and negotiation skills.

+ Ability to identify, influence, and lead dispute resolution opportunities.

+ Maintain productive working relationships with union leadership and advocates.

+ Ability to manage multiple priorities, meet deadlines, and demonstrate flexibility.

+ Excellent analytical and organizational skills.

+ Ability to communicate both verbally and in writing in a clear, concise, organized manner.

+ Juris Doctorate from an accredited law school and admission to the bar in one or more jurisdiction in which Lumen operates strongly preferred

+ 10+ years of substantive traditional labor experience

+ Travel requirement – Up to 25%

**Compensation**

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$171,447 - $228,596 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$180,020 - $240,026 in these states: CO HI MI MN NC NH NV OR RI

$188,592 - $251,456 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

\#LI-AF1

Requisition #: 337765

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

**Application Deadline**

04/08/2025

**Hungry, Humble, Honest, with Heart.**

**The Opportunity**

We have an exciting career opportunity for an Employee Relations Representative to leverage your strong investigation, performance management and employee relations knowledge and skills, as well as data analytics and program management capabilities to provide a wide range of ER support to our global employee client-base in a key role on a people-focused ER team. You get to work closely not only with our high-performing global ER team, but with Nutanix’s talented People Business Partners, In-House Employment Counsel, Compliance and other key stakeholders to ensure we deliver in our Core Values and Culture Principals.

**About the Team**

At Nutanix, you will have the opportunity to join the Employee Relations team, a group of passionate professionals dedicated to fostering a positive work environment. The team is geographically dispersed but maintains a strong sense of collaboration and camaraderie. You can expect your colleagues to be supportive, willing to share knowledge, and eager to help one another succeed.

You will report to the Employee Relations Director, a seasoned leader who values open communication, professional development, and a strong work ethic. As part of the Employee Relations team, you will have the flexibility to work remotely, with the option to go into the office as needed. Nutanix promotes a healthy work-life balance, emphasizing results over face time in the office.

Additionally, the role may include travel requirements on an as-needed basis. This could involve visiting other Nutanix offices or attending employee relations-related events or meetings. Though travel is not a primary component of the role, the willingness to travel occasionally is beneficial for building relationships and enhancing your understanding of different work environments within the company.

**Your Role**

+ Conducting routine workplace investigations independently or under the guidance of ER Managers and/or Employment Counsel; including conducting interviews, preparing findings and closing documentation, and making recommendations for remediation.

+ Partner with the People Business Partners, Legal, Benefits and other key stakeholders, to manage routine employee relations matters for assigned client groups; including, but not limited to, LOA's Immigration, mediation, and performance management.

+ Interpreting and applying Nutanix’s policies, procedures, Core Values and Code of Business Conduct to address workplace concerns.

+ Will also function as a ER Data Subject Matter Expert, designing, optimizing, implementing and maintaining ER case management tools, dashboards and reports.

+ Collecting and synthesizing ER data for metrics reporting, identifying data themes/trends, recommending, and implementing data-driven processes/program improvements.

+ Building and implementing ER process improvements informed by well-researched best practice tools and deploy within the global ER team and/or to key stakeholders.

+ Supporting ER/HR enablement training through design and delivery of presentations.

+ Working on special projects/ER programs such as implementation of ER Case tracking system, support affirmative action plan reporting, and delivering enablement training.

**What You Will Bring**

+ Bachelor’s Degree in Human Resources or equivalent with a strong interest or emphasis in employee relations or employment law.

+ Minimum of 3 years HR experience or equivalent education and experience

+ Experience in a consultative HR Generalist, ER Analyst or similar capacity in hi-tech is highly desired.

+ Demonstrated ability to synthesize complex information and translate them into meaningful output.

+ High degree of critical thinking particularly related to end to end processes

+ Work with a high level of productivity to produce quality output. .

+ Good working knowledge of corrective action and investigative best practices, state and federal labor laws, how to manage leaves of absences and workplace accommodations.

+ Good understanding of labor laws, Immigration, Leave of Absences/Disability/Accommodations highly desired

+ 1-2 years of creating data analytic tools, analyzing, synthesizing, reporting and making recommendations based on the data. Experience with ER case management platforms (ServiceNow or HR Acuity), and Tableau preferred.

+ Ability to effectively multitask and meet completing deadlines using strong program and time management skills.

+ Are highly resourceful when working in the gray; quick thinker

+ Exceptional communications skills and abilities in both written and verbal format to communicate to all levels an organization.

+ High proficiency in office tools such as (Microsoft Office, SLACK, Outlook, Excel, Goggle Docs, Workday, Zoom).

+ Proficiency in setting up large meetings/webinars through Zoom and using their features including polls, breakout rooms, meeting templates highly desired.

+ Experience in Global ER Partnership is preferred and will be nurtured in this role.

+ May require travel as needed

+ Willing and able to work flexible hours

+ This role can be a hybrid/remote position

The pay range for this position at commencement of employment is expected to be between USD $ 83,840 and USD $ 168,120 per year.

However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.

We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.

**About this role:**

Wells Fargo is seeking a **Senior Labor Relations Consultant** (Senior Business Execution Consultant) to be part of the Human Resources (HR) Labor Relations team. This team is responsible for strategy, implementation, oversight and maintenance of Wells Fargo **Labor Relations** program and policies.

The Senior Business Execution Consultant is a key position within the **Labor Relations** team providing leadership on execution delivery. We are seeking a highly motivated individual to partner with the Labor Relations Executive and team on the planning, execution, monitoring and completion of key projects.

**In this role, you will:**

+ Partner and consult with the Executive of Labor Relations and Lead Business Execution Consultants in the planning, organization and facilitation of **Labor Strategy** practices, policies and procedures.

+ Conduct day-to-day planning, consolidation, and delivery of overall status reporting enterprise communications and engagement strategies.

+ Anticipate, manage, and escalate risks, issues, dependencies, and decisions across change efforts.

+ Ensure compliance to the Enterprise Change Management Policy and Standards

+ Partner with team to ensure change readiness activities (communications, training) occur for people side of change.

+ Support team leads to ensure commitments are met and align with strategic objectives.

+ Demonstrate flexibility to deliver cross functionality and adapt to changes in responsibilities, tasks and work alignment.

**Required Qualifications:**

+ 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ **Labor Relations expertise or relevant HR Experience in an organized environment and / or Labor Law expertise.**

+ **Strong communication skills and the ability to interact effectively with all employees at all levels of the organization.**

+ Knowledge of the **National Labor Relations Act (NLRA)** and experience with the **union organizing process**

+ **Experience in collective bargaining negotiations**

+ Strong executive presence, facilitation skills, drive for results, attention to quality and detail.

+ Ability to build relationships at all levels, including senior levels and drive decision making through a collaborative process approach.

+ Ability to create and deliver well-articulated communications (e.g., PowerPoint presentations and emails) applying appropriate level of content and detail dependent upon audience and intent.

+ Ability to motivate and influence groups or individuals across organizational boundaries to gain trust and confidence to make timely decisions.

**Job Expectations:**

+ Relocation assistance is not available for this position.

+ This position offers a hybrid work schedule.

+ This position is not eligible for Visa sponsorship

+ Travel will vary. Ability to travel approximately 40% of the time.

**Position Locations:**

+ Phoenix, Arizona (AZ) – 2222 W. Rose Garden Lane

**Posting End Date:**

23 Apr 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-443099

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our corporate functions provide the critical strategic leadership that drives our business forward. From roles in business strategy, colleague experience or communications to legal, compliance or administration, there’s opportunity to make your expertise an essential part of how we bring our vision to life. As part of one of our Corporate teams, the work you do and your contributions to supporting, promoting and enhancing our brand will have a significant impact on how we continue to back our customers, communities and colleagues now and into the future. Find your place in a corporate function on #TeamAmex.

This role will be part of a regional ER Center of Excellence and will be responsible for primarily handling ER issues and concerns via a phone-based model. This position will support multiple sites and businesses throughout the U.S. with a specific focus in their geographic region.

The Employee Relations Specialist is:

+ Responsible for developing and maintaining a positive, value added, consultative relationship with business leaders and HR BP's across the American Express Blue Box, and to identify and resolve employee issues within these groups.

+ Responsible for coaching and advising leaders and employees on all performance management issues including absenteeism, performance, conduct and harassment, and ensuring compliance with policies, practices and applicable employment legislation.

+ Provide consultation and resolution guidance to promote a positive work place culture.

+ Must manage a broad range of tasks including the interpretation and development of policies and procedures, facilitating training on key Employee Relations issues, and contributing to the development and implementation of Employee Relations programs based on line of business goals and HR strategy.

+ In some instances, this individual will conduct complaint investigations and facilitate resolutions, while identifying process improvement opportunities and policy gaps through trend analysis.

+ Required to effectively partner and consult with business partners throughout American Express to include, HR BP community, Compliance, Safety, Security, Health Services, and General Counsel's Office.

**Minimum Qualifications**

+ Bachelor’s degree and PHR certification preferred.

+ Minimum 3 years Human Resources experience with a strong understanding of employee relations and employment law.

+ Phoenix location preferred

+ Experience in an HR consulting role with a demonstrated ability to influence without authority.

+ Demonstrated ability to set priorities, manage multiple responsibilities and deliver against deadlines.

+ Excellent interpersonal skills with experience dealing with different levels in an organization.

+ Excellent verbal and written communication skills with experience in presenting and contributing to the development of employee communications and training programs.

+ Sound analytical, critical thinking, problem-solving and negotiating skills, with the ability to understand broad HR issues and to resolve conflict situations.

+ Advanced knowledge of Microsoft Office Applications. Ability to conduct investigations and drive to positive resolution

**Qualifications**

Salary Range: $55,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Human Resources

**Primary Location:** US-Arizona-Phoenix

**Other Locations:** US-Florida-Sunrise

**Schedule** Full-time

**Req ID:** 25004935

Job Description

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The AVP of Benefits Sales works to support the SVP of Benefit Sales by managing the Benefit Sales Consultants for growth & accountability requirements. The AVP of Benefit Sales will report to the SVP of Benefit Sales. The AVP of Benefit Sales will be managing operational tasks, objectives and milestones. The AVP of Benefit Sales will drive initiatives that foster revenue growth. The AVP of Benefit Sales will also hold BSC's accountable for systems & processes. The AVP of Benefit Sales will train the BSC's on SOP's for Ben Sales ensuring continuity, consistency and measurability of success levers.The AVP of Benefit Sales is the Benefits expert for all sales region and is required to maintain an active Group Life & Health Insurance License with their residential state. The AVP of Benefit Sales will also require some travel from time to time outside of their home state

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:
Expert level of knowledge:
- Benefits Strategy Development
- Benefits / Market Trends
- Open Market Offerings & carriers (for comparison purposes)
o Medical Benefits
o Ancillary Benefits
o Voluntary Benefits
- Benefit Implementation Rules & Timelines
- Contribution Modeling
- Underwriting Rules & Guidelines
- Travel as needed
Essential Duties and Responsibilities (Cont.)
Effective development / utilization:
- Communicate & Present Benefits Program
- Negotiate & finalize Benefits offering
- Management of their assigned territory
- Develop Strong relationships with the Benefits Consultants

Knowledge, Skills, and Abilities

The Knowledge, Skills, and Abilities include, but are not limited to the following:
Minimum three (3) to five (5) years of insurance experience preferred
Effective Presentation Skills
Excellent Communicator, both verbal and written, with internal departments and external clients
Effective Time Management skills
Be able to work in a fast-paced environment
Be self-driven / motivated
The ability to:
- Prioritize & complete multiple tasks while delivering successful results (wins)
- Articulate and impart his/her knowledge within an assigned sales region
- Develop strong working relationships

Education & Experience

Bachelor's level degree required
Minimum 3 – 5 years experience in field
Active Broker's Group Life & Health License required.

Job Description

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The SVP of Benefits will be responsible for overseeing the successful execution of Vensure's Open Enrollment process, ensuring that all tasks are completed on time and according to specified milestones. This role will provide leadership and coordination across multiple departments, ensuring that the process runs smoothly from planning through execution. The SVP of Benefits will also create and enforce a framework of accountability for department heads, ensuring that key deadlines and targets are met, while mitigating risks and addressing roadblocks to success.

Essential Duties and Responsibilities

Calendar Management:

Own the creation, maintenance, and modification of a detailed multi-month Open Enrollment calendar.
Ensure all milestones and deadlines are clearly outlined and adjusted as necessary based on evolving external factors (e.g., carrier rates, compliance requirements).
Ensure all interdepartmental dependencies are clearly identified and managed to keep the timeline on track.

Cross-Departmental Coordination:

Oversee the entire Open Enrollment process, ensuring alignment and timely execution across Sys Ops, Ben Ops, and CR departments.
Serve as the main point of contact and decision-maker for all OE-related tasks.
Facilitate regular status meetings with department heads to monitor progress and address potential roadblocks.
Work proactively with department heads to remove bottlenecks, allocate resources, and ensure that key tasks are completed on time.

Accountability & Performance Management:

Establish clear expectations and regular check-ins with department heads to track progress and resolve issues promptly.
Use relationship-building skills and influence to ensure departmental alignment, even in the absence of direct authority.
In cases where departments fall behind or face challenges, escalate issues to senior leadership and ensure necessary interventions or resources are provided.

Communication & Reporting:

Maintain transparent communication with senior leadership, providing timely updates on the status of OE.
Provide clear reports on progress, challenges, and any adjustments made to the schedule.
Act as a central hub for communication between departments and leadership to ensure all teams are aligned and informed.

Escalation & Issue Resolution:

Develop and implement an escalation protocol for missed deadlines, resource constraints, or performance issues.
Ensure that any recurring or high-priority issues are escalated appropriately to leadership for resolution.

Knowledge, Skills, and Abilities

Leadership: Demonstrated ability to lead teams, influence without direct authority, and hold individuals accountable across departments.
Project Management: Strong project management skills, with experience managing multi-phase, cross-departmental projects.
Communication: Exceptional communication and interpersonal skills, with the ability to facilitate and mediate discussions between diverse teams and stakeholders.
Problem-Solving: Ability to identify bottlenecks, anticipate roadblocks, and implement creative solutions.
Knowledge of Benefits & Open Enrollment: Familiarity with the Open Enrollment process, system operations, and benefits administration is highly preferred.

Education & Experience

Minimum of 7-10 years of experience in project management, operations, or leadership roles, with a strong focus on cross-functional team management and high-stakes, time-sensitive initiatives.

Job Description

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The Regional Associate Vice President of Client HR - Regional is responsible for the development and management of the regional Client HR service team and lead HR practices and objectives that drive client satisfaction and retention. Manage escalated issues to ensure responsive and thorough issue resolution as well as optimal collaboration between internal departments.

Essential Duties and Responsibilities

Create a client-focused culture by leading the implementation of new processes and solutions.
Attract, develop, and retain talent by ensuring the right skills and motivations are aligned with business and client needs.
Ensure team members appropriately balance standardization and consistency of processes with the need for flexibility and integration of products/services for clients.
Ensure teams meet expectations, goals and KPI's and provide necessary metrics and reports by ensuring effective communication and ongoing feedback. Facilitate regular meetings, setting goals for performance and project deadlines in a way that complies with the company's plans and vision.
Monitor employee productivity and hold team accountable to client commitments and adherence to legal and company policies and procedures.
Collaborate with internal departments to ensure seamless delivery of services to clients.
Gather and distribute voice of customer feedback to appropriate internal departments.
Build cross-functional partnerships to address issues and manage escalations.
Leverage internal relationships to identify opportunities, trends and process improvements.
Interact with other departments to help achieve business goals and drive high client satisfaction.
Ensure collaboration and synergy among all team members so that people and processes are enabled to drive flawless execution of objectives.
Participate in prospect meetings with sales and service team members to provide insight on potential benefit to prospective clients.
Responsible for the development of processes, standard operation procedures and metrics that support the HR Business Model.
Drive client retention by ensuring team members maintain effective relationships with client owners, KDM, client appointed contacts and/or on-site supervisors and provide sound guidance and value-added solutions that contribute to clients' success and growth of their business and results in high customer satisfaction and retention.
Coordinate development and delivery of service strategy plans for clients and monitor programs as needed.
Respond to escalated complex client issues and follow through to resolution, ensuring appropriate communication with all involved parties.
Must adjust effectively while working with different clients who have different structures, processes, requirements or cultures.
Conduct investigations for clients in assigned region while supporting the HRBP who will do the intake and share the results of the investigation with the client.
Sets high standards of performance for self and others and assume responsibility and accountability for successfully completing assignments or tasks.
Establish a course of action for self and others to ensure that work is completed efficiently, leading projects as needed.
Build, maintain and promote relationships with team members, peers across disciplines, sales staff and all other company team members ensuring effective coordination of communications and services affecting clients.
Responsible for all aspects of the client's health, maintenance and retention, monitor weekly payroll trends, consult on products & services, and navigate compliance matters.
Travel (local and long distance) required.
Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
Attend webinars and training to stay up to date on best practices related to the company and department.
Occasionally it is required to travel from one worksite to another.
Complete projects and other duties as assigned by supervisor.

Knowledge, Skills, and Abilities

Effectively leads and motivates team members by lending appropriate support to achieve success.
Ability to make recommendations to effectively resolve escalations by using judgement that is consistent with the standards, practices, policies, procedures, regulations and/or local, state, federal law.
Outstanding business acumen with the ability to understand and operate from the perspective of a business owner.
Outstanding client relationship and consulting skills.
Proven ability to build strong teams.
Business acumen, critical thinking, complex problem-solving skills and independent judgment.
Proven skills in change management, communication, and persuasion.
Constantly analyzes situations and problems and can decide and direct appropriately in accordance with the urgency, significance of the legal risk, and/or priority of the position level making the request.
Must be able to maintain organization, prioritize, and adjust priorities to balance workloads appropriately with the urgency of tasks to meet changing business objectives.
Constantly assesses the neatness, accuracy, thoroughness of the work assigned.
Must possess the mental capacity to maintain resilient and persist in the face of obstacles to pursue the best path to help manage the company's risk.
Must possess the mental stability to remain calm under pressure and ensure communications remain professional in escalated or emotionally turbulent situations.

Education & Experience

Bachelor's degree or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred.
At least ten years' experience in a related field and at least six years' experience leading and empowering teams.
Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.
Experience with various HRIS and payroll platforms preferred.
PRISM and PEO experience preferred.
PHR, SPHR, SHRM-CP, SHRM-SCP or related certification preferred.

Job Description

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

Directs the organization's benefits function and establishes benefits related programs and policies.

Essential Duties and Responsibilities

Manages the day-to-day operations of the benefit administration team.
Works with the benefit team to develop project plans and determine budgets.
Make analytical projects and conclusions / recommendations for work the work that is conducted within the department.
Serve as primary and daily contact to your team and attend client meetings as needed.
Lead as appropriate for special projects, including benefit plan strategy's, compliance, plan management projects, acquisitions.
Assist SVP of Benefits in the development of business processes.

Knowledge, Skills, and Abilities

Management Skills, Organizational Skills, Teamwork, Enthusiasm, Willingness to learn, Interpersonal skills, Flexibility, Proactive, Decisive, Technical
Significant leadership and management experience in the human resources field, with at least 15 years of human resources management preferred
Knowledge of federal and state employment laws and regulations
Experience in labor relations in a union environment, including ability to negotiate and manage collective bargaining agreements, preferred
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community

Education & Experience

Bachelors Degree or Above
15+ years of group benefit experience

PURPOSE AND SCOPE:

Provides employee relations support, guidance and advice to field management and employees in assigned regions within a FMS Division. Ensures compliance with company policies and procedures, and local, state and federal employment regulations and requirements. Utilizes knowledge and expertise in the employee relations and human resources field to investigate, address, and resolve human resource issues and problems including but not limited to personnel management, policy and procedure interpretation and implementation, benefits, and change management.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

+ Demonstrates commitment, adherence and alignment to Company’s Mission, Core Values and initiatives

+ Ensures timely and thorough case management

+ Develops/facilitates leadership and field staff training, as necessary

+ Collaborates with organizational partners as appropriate, including but not limited to, Corporate Counsel, HR Business Partners, Compliance, Quality/Clinical Services, Education, etc.

+ Effectively administers personnel and employee relations programs in accordance with company policies and procedures, Ensures compliance with regulatory requirements including Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA) and American Disabilities Act as Amended (ADAAA) to ensure the uniform and equitable treatment of employees.

+ Manages and executes Employee Relations matters, including investigating issues, providing coaching to employees and managers.

+ Works collaboratively with and provides day-to-day coaching and advice to field managers, Regional leaders and all other assigned employees in a large variety of employee relations issues, performance management and issues, and policy interpretation.

+ Diagnoses and identifies pro-active steps to avoid recurring issues.

+ Provides field managers and supervisors with interpretation and guidance regarding HR policies, legal and compliance matters to ensure fair and consistent application. Counsels and advises on the administration of specific employment laws including federal and state labor laws.

+ Investigates employee action line calls in a timely manner with assistance from appropriate internal experts. Provides recommendations while documenting actions taken. Escalates sensitive or critical issues to management.

+ Conducts climate assessments at clinical level, communicates findings to Regional and Division level executives and provides appropriate recommendations for improvements and or remedies.

+ Consults with the Legal Department as necessary regarding interpretation of policies as affected by state and federal laws.

+ Provides investigatory support to the legal department when responding to State or Federal agency employment claims which may be filed against the organization.

+ Provides administrative support to the legal department, collecting data and source documents when responding to legal claims, lawsuits and subpoenas.

+ Reviews all field requests related to employee separations related to Reductions in Force and or Divestitures partnering with the legal department to minimize potential risk to the organization.

+ Reviews and assists managers in drafting corrective action, performance improvement, and termination documentation as requested.

+ Assists with the on-boarding of new employees through acquisitions, in Affirmative Action planning and reporting, and in the administration of Division level employee recognition programs where applicable.

+ If applicable, provides HR support for unionized facilities through guidance and interpretation of the union contract.

+ Tracks and interprets trends in employee relations to proactively identify issues and develop training and other solutions.

+ May provide assistance to junior level staff with more complex tasks that require a higher level of understanding of functions.

+ May escalate issues to supervisor/manager for resolution, as deemed necessary.

+ Mentor other staff as applicable.

+ Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

+ Assist with various projects as assigned by a direct supervisor.

+ Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires travel as deemed appropriate for investigations, training/business needs.

EDUCATION:

Bachelor’s Degree required; Advanced Degree desirable

EXPERIENCE AND REQUIRED SKILLS:

+ 5 – 8 years’ related experience; or a Master’s degree with 3 years’ experience; or a PhD without experience; or equivalent directly related work experience.

+ SHRM Certification (SHRM-SCP, SHRM-CP) is desirable, or a plus.

+ Demonstrated knowledge and ability to appropriately advise on employment law including, FMLA, ADAAA, and other federal and state labor laws within an organization that has an international/multi-state footprint.

+ Excellent communication skills, both verbal and written, and ability to work well with all levels of the organization

+ Must have well-developed organizational design, assessment, diagnostic, change management, presentation, facilitation and influencing skills.

+ Strong computer application skills in word processing, spreadsheets and data base report writing.

+ Demonstrated track record of effectively addressing sensitive and/or stressful situations and information with tact, discretion and strict adherence to confidentiality requirements.

+ Ability to work in a high volume, fast-paced, dynamic environment with the ability to adapt to changing priorities.

+ Must possess excellent organizational, teamwork, process and problem solving skills, as well as the ability to multi-task in a changing, highly matrixed environment.

+ Strong customer service skills.

+ Must demonstrate interest in learning and growth.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.