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Applied Technology

Radio, Cellular, and Tower Equipment Installers and Repairers

Repair, install, or maintain mobile or stationary radio transmitting, broadcasting, and receiving equipment, and two-way radio communications systems used in cellular telecommunications, mobile broadband, ship-to-shore, aircraft-to-ground communications, and radio equipment in service and emergency vehicles.

A Day In The Life

Applied Technology Field of Interest

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Salary Breakdown

Radio, Cellular, and Tower Equipment Installers and Repairers

Average

$51,160

ANNUAL

$24.60

HOURLY

Entry Level

$30,170

ANNUAL

$14.50

HOURLY

Mid Level

$48,420

ANNUAL

$23.28

HOURLY

Expert Level

$64,570

ANNUAL

$31.04

HOURLY


Supporting Programs

Radio, Cellular, and Tower Equipment Installers and Repairers

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Gateway Community College (MCCCD)
 Associate's Degree  

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 Credential  

Mesa Community College (MCCCD)
 Associate's Degree  

Mesa Community College (MCCCD)
 Credential  

Current Available & Projected Jobs

Radio, Cellular, and Tower Equipment Installers and Repairers

106

Current Available Jobs

490

Projected job openings through 2030


Top Expected Tasks

Radio, Cellular, and Tower Equipment Installers and Repairers


Knowledge, Skills & Abilities

Radio, Cellular, and Tower Equipment Installers and Repairers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Telecommunications

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Mechanical

KNOWLEDGE

Administration and Management

SKILL

Repairing

SKILL

Equipment Maintenance

SKILL

Installation

SKILL

Active Listening

SKILL

Critical Thinking

ABILITY

Near Vision

ABILITY

Problem Sensitivity

ABILITY

Arm-Hand Steadiness

ABILITY

Deductive Reasoning

ABILITY

Information Ordering


Job Opportunities

Radio, Cellular, and Tower Equipment Installers and Repairers

  • Generator Field Service Technician - Energy Systems
    Generac Power Systems    Phoenix, AZ 85067
     Posted about 9 hours    

    **We are Energy Systems, the leader in industrial power solution sales, service, and rentals.**

    With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

    At Energy Systems, our people help make the world safer, brighter, and more productive. United by our Values, people with diverse backgrounds and points of view work together to ensure our customers have peace of mind.

    It’s a challenge, and an invitation. Most importantly, it’s an opportunity to join an industry leader. There’s never been a better time to work at Energy Systems. Our rapid growth equals rapid career advancement opportunities for those who want to be challenged and enjoy a fast-paced, high-performance culture.

    The Generator Field Service Technician is responsible for providing on-site and phone troubleshooting, repair, equipment modifications, installation, and sales support of Generac industrial products. This position will require up to 50% travel; fleet vehicle provided.

    **Essential Duties and Responsibilities:**

    With respect to different levels, please review the below and a recruiter will be in contact to discuss your interests and qualifications:

    + Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams

    + Understand components and operation of an electrical distribution system

    + Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision

    + Experienced in Electronics, Electromechanical Technology

    + Knowledge of power generation; light tower, pumps, and heating products

    + Spark Ignited knowledge

    **Technical Field Service Representative Trainee:**

    **Minimum Qualifications:**

    + High School Diploma

    + 1 – 3 years related mechanical experience and completion of Electrical/Electronic or HVAC program

    **Preferred Qualifications:**

    + Associates Degree in Electrical Engineering or Mechanical Engineering

    + 1 – 3 years related Industrial experience

    **Compensation Range:**

    $25.59 - $35.82 /hr

    **Technical Field Service Representative Level I:**

    **Minimum Qualifications:**

    + High School Diploma

    + 2 – 3 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)

    **Preferred Qualifications:**

    + Associates Degree in Electrical Engineering or Mechanical Engineering

    + 4 years servicing and troubleshooting Emergency Power Supply Systems (EPS **S)**

    **Compensation Range:**

    $30.83 - $45.96 / hr

    **Technical Field Service Representative Level II:**

    **Minimum Qualifications:**

    + High School Diploma

    + 4 years servicing and troubleshooting Emergency Power Supply Systems (EPSS **)**

    **Preferred Qualifications:**

    + Associates Degree in Electrical Engineering or Mechanical Engineering

    + 6 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)

    **Compensation Range:**

    $38.39 - $57.59 /hr

    **Technical Field Service Representative Level III:**

    **Minimum Qualifications:**

    + High School Diploma

    + 6 years servicing and troubleshooting Emergency Power Supply Systems (EPSS **)**

    **Preferred Qualifications:**

    + Associates Degree in Electrical Engineering or Mechanical Engineering

    + 8 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)

    **Compensation Range:**

    $44.21 - $66.32 /hr

    **Master Field Service Technician:**

    **Minimum Qualifications:**

    + High School Diploma, Generac Master Certification or equivalent

    + 8 years in advanced troubleshooting Emergency Power Supply Systems (EPSS)

    **Preferred Qualifications:**

    + Associates Degree in Electrical Engineering or Mechanical Engineering

    + 10 – 15 years in advance troubleshooting Emergency Power Supply Systems (EPSS)

    **Compensation Range:**

    $47.70 - $71.55 / hr

    **Physical Demands** :

    While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 50 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and ability to adjust focus.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

    **Physical Demands** : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

    _“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”_

    Our success is directly tied to our employees’ professional growth and personal well-being, combined with strong families and communities. As an inclusive workplace, our employees embrace diversity, celebrate differences, and treat others with equality and respect.

    Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

    As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac’s success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.


    Employment Type

    Full Time

  • Fire Service Technician
    Everon    Peoria, AZ 85381
     Posted about 9 hours    

    **_Company Overview:_**

    At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

    **Duties And Responsibilities:**

    • Services, troubleshoots and repairs low voltage panels, wiring and devices.

    • Provides reliable, high quality customer support.

    • Provides customer instruction on system operation and functionality.

    • Performs system testing and signal verification.

    • Maintains the necessary truck stock/inventory (equipment and tools).

    • Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.

    • Ensures the progress and completion of assigned tasks.

    • Provides documentation of service and hours worked.

    • Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.

    • Must have a strong work ethic.

    • Must be detail-oriented.

    • Must complete other projects, as assigned.

    **Minimum Qualifications (Education, Skills & Experience):**

    • Minimum of High School Diploma/Vocational Training.

    • Must have three (3) or more years of experience.

    • Must have a mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom access control systems.

    • Must have a working knowledge to full understanding of local/national codes.

    • Must be able to read plans, use a variety of tools and install panels, boxes and wiring accordingly.

    • Requires knowledge of OSHA, HAZCOM Regulations and comprehension of national electronic code, state and local construction codes.

    • Must have a valid driver’s license and be able to clear a drug screening.

    **Certification/Licensing:**

    • Must retain NICET Level I Certification (for fire alarm systems only).

    • Must obtain NICET Level II within one (1) year (for fire alarm systems only).

    • Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.

    • Requires 50 % to 75 % proficiency in Everon Commercial’s Enterprise product offerings.

    **Work Environment:**

    • Exposure to outside weather conditions, risk of electrical shock, and harsh work environments.

    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    **Physical Requirements:**

    • While performing the duties of this job, the employee is regularly required to:

    • Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.

    • Use vision abilities including: close, distance, peripheral, depth, and color.

    • Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.

    • Lift, move, and hold up to approximately 50 lbs.

    • Must be able to work a full-time, flexible schedule with “on call availability” and must be able to travel on short notice.

    • Must be able to drive a motor vehicle (day and evenings) for extended time periods.

    **_Pay and Benefits Disclosure:_**

    The pay range for this role is $26.35 - $45.67 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 80 hours in their first year. Your accrual rate increases after your first year. We also offer paid holidays.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


    Employment Type

    Full Time

  • Fire Service Technician
    Everon    Tucson, AZ 85702
     Posted about 9 hours    

    **_Company Overview:_**

    At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

    **Duties And Responsibilities:**

    • Services, troubleshoots and repairs low voltage panels, wiring and devices.

    • Provides reliable, high quality customer support.

    • Provides customer instruction on system operation and functionality.

    • Performs system testing and signal verification.

    • Maintains the necessary truck stock/inventory (equipment and tools).

    • Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.

    • Ensures the progress and completion of assigned tasks.

    • Provides documentation of service and hours worked.

    • Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.

    • Must have a strong work ethic.

    • Must be detail-oriented.

    • Must complete other projects, as assigned.

    **Minimum Qualifications (Education, Skills & Experience):**

    • Minimum of High School Diploma/Vocational Training.

    • Must have three (3) or more years of experience.

    • Must have a mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom access control systems.

    • Must have a working knowledge to full understanding of local/national codes.

    • Must be able to read plans, use a variety of tools and install panels, boxes and wiring accordingly.

    • Requires knowledge of OSHA, HAZCOM Regulations and comprehension of national electronic code, state and local construction codes.

    • Must have a valid driver’s license and be able to clear a drug screening.

    **Certification/Licensing:**

    • Must retain NICET Level I Certification (for fire alarm systems only).

    • Must obtain NICET Level II within one (1) year (for fire alarm systems only).

    • Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.

    • Requires 50 % to 75 % proficiency in Everon Commercial’s Enterprise product offerings.

    **Work Environment:**

    • Exposure to outside weather conditions, risk of electrical shock, and harsh work environments.

    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    **Physical Requirements:**

    • While performing the duties of this job, the employee is regularly required to:

    • Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.

    • Use vision abilities including: close, distance, peripheral, depth, and color.

    • Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.

    • Lift, move, and hold up to approximately 50 lbs.

    • Must be able to work a full-time, flexible schedule with “on call availability” and must be able to travel on short notice.

    • Must be able to drive a motor vehicle (day and evenings) for extended time periods.

    **_Pay and Benefits Disclosure:_**

    The pay range for this role is $26.35 - $45.67 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 80 hours in their first year. Your accrual rate increases after your first year. We also offer paid holidays.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


    Employment Type

    Full Time

  • Aviation Line Service Technician - IWA Airport
    ATP Flight School    Mesa, AZ 85213
     Posted about 9 hours    

    About Us

    ATP is the nation's largest flight school, providing students with the most efficient path to a successful airline pilot career. For over 35 years, ATP has been the leader in professional flight training and supplying pilots to regional and major airlines.

    The role

    Line Service Technicians provide aircraft fueling & line services, parking, moving & marshaling aircraft, aircraft detailing, minor aircraft maintenance functions, and general hangar housekeeping. ATP is seeking a self-motivated, safe, positive, enthusiastic, and goal-oriented individual. Experience with aircraft ground handling service is required. Prospective applicants need a good attendance record and a strong sense of safety and customer service to apply. This position requires you to work in all weather conditions. You must be able to lift/push/pull at least 50 lbs consistently.

    Responsibilities

    + Aircraft fueling & line services

    + Parking, moving & marshaling aircraft

    + Aircraft detailing

    + Minor aircraft maintenance functions

    + General hangar housekeeping

    + Follow all policies and procedures

    + Keep a clean and orderly work environment

    + Perform job duties in a safe manner

    + Perform other duties as assigned

    Qualifications

    + Valid Driver's License

    + Prior aviation and aircraft handling service experience

    + Successful background check and drug screening

    Benefits

    ATP offers a comprehensive employee benefits program, including:

    + Starting pay commensurate with experience

    + Employer Paid Life Insurance

    + Medical coverage (Starting day one!)

    + Dental/Vision/Life Insurance (Starting day one!)

    + Critical Illness and Accident Insurance

    + Short-Term and Long-Term Disability Insurance

    + 401(k) Enrollment (100% Vested with no employer contributions)

    + 8 Paid Holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Thanksgiving Friday, Christmas Eve and Christmas Day)

    + 13 Paid Time Off Days per Year (PTO is earned on an accrual-basis)

    Physical Demands

    + The physical demands described here must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk, hear, see, stand; walk; use hands to finger, handle or feel; and reach with hands and arms, lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

    ATP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    #ATP123


    Employment Type

    Full Time

  • Field Service Technician
    SHI    Phoenix, AZ 85067
     Posted 1 day    

    **Job Summary**

    SHI has an exciting opportunity available as a Field Technician in our Modern Workplace Services Group. This is a full-time, that requires daily travel from the employee’s home location to the various customer locations within the region. The coverage area is approximately 2 hours from home and must have reliable transportation. The Field Technician can expect repair tickets to be assigned daily through a mobile application. The Field Technician will then schedule service with the end user and travel to the site to resolve the hardware issue. Work hours are Monday through Friday, 8:00 a.m. – 5:00 p.m. local time.

    **About Us**

    Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

    Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. **But the heartbeat of SHI is our employees – all 6,000 of them.** If you join our team, you’ll enjoy:

    + Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

    + Continuous professional growth and leadership opportunities.

    + Health, wellness, and financial benefits to offer peace of mind to you and your family.

    + World-class facilities and the technology you need to thrive – in our offices or yours.

    **Responsibilities**

    _Include but not limited to_

    + Repair desktops, laptops, and tablets within the required service level

    + Document assigned tickets with appropriate troubleshooting steps taken and resolution details

    + Order and return defective PC parts to OEM as needed to meet required SLAs

    + Maintain inventory and provide monthly updates for SHI sparing

    + Assist with PC Deployment projects as needed, which includes

    + Unboxing PC’s

    + Apply image and updates to new equipment and/or

    + Install software and other applications as needed

    + Deploy desktop, laptop, or tablet to end user

    + Complete data transfer from old PC to new PC

    + Assist with end of life activities such as wiping, boxing/palletizing, and shrink wrappings desktops, laptops, and tablets for freight shipment

    **Qualifications**

    + High School Diploma or GED

    + A+ Certification or equivalent industry experience

    + 2+ years’ experience in the IT Industry

    + 2-4 years of proven desktop support experience

    + 1-3 years of computer refresh and deployment experience

    + Experience installing, configuring and supporting Windows OS

    + Must have reliable transportation

    **Required Skills**

    + Ability to troubleshoot and resolve PC hardware issues

    + Ability to work independently in the field and in a team without constant supervision

    + Must be organized and have the ability to multitask and maintain organization

    + Must have the ability to follow and execute set processes and procedures

    + Must possess troubleshooting and diagnostic skills for hardware and software support

    + Must have excellent customer service skills

    + Ability to maintain Network and IT Infrastructure

    + Must have excellent time management skills

    + Capable of following and executing set processes and procedures

    **Preferred:**

    + Knowledge of Dell, Fujitsu and HP platforms

    + Knowledge of various OEM part ordering process

    **Certifications Required**

    + A+ Certification must be maintained during employment

    **Unique Requirements**

    + Position requires 75% travel

    + Ability to lift 50 lbs.

    + Lifting of laptops and desktops daily

    **Additional Information**

    + The estimated annual pay range for this position is $40,000 - $55,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

    + Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

    Refer a friend to this job (https://careers-shi.icims.com/jobs/18708/field-service-technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949)

    **Need help finding the right job?**

    We can recommend jobs specifically for you!

    **Job Locations** _US-Remote_

    **Requisition ID** _2024-18708_

    **Approved Min (Total Target Comp)** _USD $40,000.00/Yr._

    **Approved Max (Total Target Comp)** _USD $55,000.00/Yr._

    **Compensation Structure** _Flat Base_

    **Category** _Information Technology_


    Employment Type

    Full Time

  • Field Service Technician I Solar Traveler
    RES    Phoenix, AZ 85067
     Posted 1 day    

    **Description**

    We are committed to building a workplace where everyone feels heard and respected, and extending our culture of care so that every individual can reach their full potential. We want you to have a sense of belonging and feel valued for your contributions and the perspectives you bring.

    Summary:

    The Field Service Technician I will assist senior Field Service Technicians with operating and maintaining utility scale solar facilities. This work includes preventative and corrective maintenance of on-site assets such as solar panels, trackers, and power inverters.

    Requirements:

    + Takes direction from senior site personnel.

    + Assists with troubleshooting of AC and DC power systems.

    + Conducts preventative maintenance on AC and DC power systems.

    + Uses hand tools effectively.

    + Utilizes a computerized maintenance management system (CMMS).

    + Manages site inventory.

    + Follows site safety plan and safe work practices.

    + Interfaces with project stakeholders (owners, equipment manufacturers, etc.).

    + Interfaces with project subcontractors.

    + Represents RES in professional manner to project stakeholders.

    + Operates RES company vehicles, including trucks, in accordance with state and federal laws and RES policies.

    + Attends work regularly and punctually, as scheduled or expected.

    + Complies with Employee Handbook, Code of Conduct and Company Policies & Procedures.

    + Rotating on-call schedule for emergency response.

    + Presets, supports, and leads by example with a safety and quality-oriented attitude.

    Safety:

    + Follows safety and security procedures and determines appropriate action. Reports potentially unsafe conditions and uses materials and equipment properly.

    + Ensures that safety is the most important function, follows safe practices while working.

    + Reinforces safe behaviors and eliminates “at risk” behaviors.

    + Reports potentially unsafe conditions and uses materials and equipment properly.

    + Ensures Job Hazard Analysis (JHA’s) occurs before scopes of work commence.

    + Adheres to and understands standard operating procedures.

    + Receives job- and task-specific training prior to work commencing.

    + Follows technical, quality and safety systems in place and determines appropriate action.

    + Follows safety and security procedures and determines appropriate action. Reports potentially unsafe conditions and uses materials and equipment properly.

    Qualifications:

    + High school/GED General Education required.

    + 1+ years or more Related maintenance experience preferred.

    + Basic knowledge of:

    + Microsoft Office (Word, Excel, Outlook, etc.)

    + Electrical power systems

    + Drawings

    + Basic circuit theory

    + OSHA regulations

    + Hand tools

    + Ability to reside with a maximum commuting distance of 60 miles from the work site to ensure availability for on-site responsibilities.

    + Ability to work a rotating on-call schedule for emergency response.

    + Functional Competencies Include: Collaboration, Attention to Detail, Ethics & Integrity, Communication and Prioritization.

    + Domestic travel 76-100% required.

    + Valid Driver’s License required.

    Anticipated base salary range: $25.96 - $30.77

    The final agreed upon compensation is based on individual education, qualifications, experience, and work location.

    RES offers benefits that are effective first day of the month following 30 days of full-time employment. These benefits include the following:

    + Medical, Prescription, Dental and Vision

    + Health Reimbursement Account with employer contribution

    + Basic Life and Voluntary Life

    + Short- and Long-Term Disability

    + 401(k) plan with 4% company match

    + 2 weeks Paid Time Off (PTO), Sick days and 10 Paid Holidays-includes Floating Holiday

    + Tuition Reimbursement

    Physical requirements and environment:

    The work environment and physical demands characteristics are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Rarely: Climbing, Crouching, Kneeling, Pulling 5-15 lbs., Pushing 5-15 lbs., and Stooping required.

    Occasionally: Carrying 5-15 lbs., Pinching, Lifting 5-15 lbs., and Walking required

    Frequently: Gripping required.

    Constantly: Reading, Grasping, Handling, Hearing, Reaching, Vision, Repetitive Motion, Sitting, and Standing required.

    Rarely exposed to Wet, Noise, and Vibration in the working environment.

    Occasionally exposed Extreme Cold, Extreme Heat, and Humidity in the working environment.

    Frequently exposed to Hazards in the working environment.

    We maintain a drug-free workplace. Candidates will be required to pass a pre-employment background investigation and drug test as a condition of employment.

    RES is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    \#LI-Onsite

    ReqID:

    REQ-5844


    Employment Type

    Full Time

  • Field Technician I
    Lumen    PHOENIX, AZ 85067
     Posted 2 days    

    **About Lumen**

    Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

    Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

    We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

    **The Role**

    We have an immediate opening for **Field Technician I** **.** Responsible for asset management: processes deliveries and replenishes consumables as well as coordinates shipping and receiving of materials. Maintains tools, test sets, and electronic equipment including, but not limited to: fiber optic transmission equipment, lightwave multiplexing equipment, AC and DC power equipment. Assists in installs, provisions, tests, and maintains DS0 thru OC192 services. May install and test transmission/switching equipment. Troubleshoots network equipment, removes and replaces defective modules, tracks spares and ensures repair. Monitors/locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network. Responsible for learning all of the systems and applications required to perform the job function adequately. Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments. Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants

    **The Main Responsibilities**

    + Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network. Proactively identify potential problem areas to ensure integrity of the network and company.

    + Assists in the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered. May install and test network and customer premise equipment (CPE) including installation and delivery of end user services.

    + Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.

    + AC Power (on limited basis).

    + DC power installs including tertiary and BDCBB.

    + Responsible for asset management processes and replenishment of on-site/truck materials. Coordinates shipping and receiving of company and customer materials. Maintains tools, test sets, and all network equipment.

    + Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.

    + With the aid of training and coaching, responsible for learning Lumen trouble ticket, provisioning, time tracking, and materials systems and applications required to perform the job function effectively. Update/report inventory records changes, complete transactional updates within systems to show appropriate activities by job type, enter appropriate time log, and responsive to requests for information/escalations. Regularly provides status updates and reports problem situations related to assignments to management.

    + Objectively evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives. With support of manager, ability to identify areas of improvement as applicable.

    + Perform other duties assigned by management team.

    + Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers for all available bandwidths offered.

    **What We Look For in a Candidate**

    **Required:**

    + High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.

    + Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.).

    + Have knowledge of locating fiber optic cable, right-of-way, and As-Builts.

    + Must maintain site security and cleanliness.

    + Must have PC skills and be well versed in Microsoft Windows and Office applications.

    + Must possess the ability to quickly learn corporate databases.

    + On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business.

    + A valid driver’s license

    + Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs.; works in all weather conditions

    **Preferred Qualifications:**

    + 2+ years of relevant job experience

    + Attention to detail with good organizational capabilities.

    + Ability to prioritize with good time management skills.

    **Legal Statements**

    In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

    **Compensation**

    The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

    Location Based Pay Ranges

    $40,500 - $53,500 in these states: AZ

    As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

    Requisition #: 335990

    **Background Screening**

    If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    **Equal Employment Opportunities**

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    **Disclaimer**

    The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

    As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

    Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

    Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

    **Application Deadline**

    01/02/2025


    Employment Type

    Full Time

  • Field Technician I
    Lumen    PHOENIX, AZ 85067
     Posted 2 days    

    **About Lumen**

    Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

    Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

    We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

    **The Role**

    We have an immediate opening for **Field Technician I** **.** Responsible for asset management: processes deliveries and replenishes consumables as well as coordinates shipping and receiving of materials. Maintains tools, test sets, and electronic equipment including, but not limited to: fiber optic transmission equipment, lightwave multiplexing equipment, AC and DC power equipment. Assists in installs, provisions, tests, and maintains DS0 thru OC192 services. May install and test transmission/switching equipment. Troubleshoots network equipment, removes and replaces defective modules, tracks spares and ensures repair. Monitors/locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network. Responsible for learning all of the systems and applications required to perform the job function adequately. Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments. Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants

    **The Main Responsibilities**

    + Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network. Proactively identify potential problem areas to ensure integrity of the network and company.

    + Assists in the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered. May install and test network and customer premise equipment (CPE) including installation and delivery of end user services.

    + Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.

    + AC Power (on limited basis).

    + DC power installs including tertiary and BDCBB.

    + Responsible for asset management processes and replenishment of on-site/truck materials. Coordinates shipping and receiving of company and customer materials. Maintains tools, test sets, and all network equipment.

    + Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.

    + With the aid of training and coaching, responsible for learning Lumen trouble ticket, provisioning, time tracking, and materials systems and applications required to perform the job function effectively. Update/report inventory records changes, complete transactional updates within systems to show appropriate activities by job type, enter appropriate time log, and responsive to requests for information/escalations. Regularly provides status updates and reports problem situations related to assignments to management.

    + Objectively evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives. With support of manager, ability to identify areas of improvement as applicable.

    + Perform other duties assigned by management team.

    + Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers for all available bandwidths offered.

    **What We Look For in a Candidate**

    **Required:**

    + High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.

    + Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.).

    + Have knowledge of locating fiber optic cable, right-of-way, and As-Builts.

    + Must maintain site security and cleanliness.

    + Must have PC skills and be well versed in Microsoft Windows and Office applications.

    + Must possess the ability to quickly learn corporate databases.

    + On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business.

    + A valid driver’s license

    + Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs.; works in all weather conditions

    **Preferred Qualifications:**

    + 2+ years of relevant job experience

    + Attention to detail with good organizational capabilities.

    + Ability to prioritize with good time management skills.

    **Legal Statements**

    In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

    **Compensation**

    The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

    Location Based Pay Ranges

    $40,500 - $53,500 in these states: AZ

    As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

    Requisition #: 335858

    **Background Screening**

    If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    **Equal Employment Opportunities**

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    **Disclaimer**

    The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

    As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

    Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

    Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

    **Application Deadline**

    01/02/2025


    Employment Type

    Full Time

  • Field Technician I
    Lumen    GOODYEAR, AZ 85338
     Posted 2 days    

    **About Lumen**

    Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

    Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

    We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

    **The Role**

    We have an immediate opening for **Field Technician I** **.** Responsible for asset management: processes deliveries and replenishes consumables as well as coordinates shipping and receiving of materials. Maintains tools, test sets, and electronic equipment including, but not limited to: fiber optic transmission equipment, lightwave multiplexing equipment, AC and DC power equipment. Assists in installs, provisions, tests, and maintains DS0 thru OC192 services. May install and test transmission/switching equipment. Troubleshoots network equipment, removes and replaces defective modules, tracks spares and ensures repair. Monitors/locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network. Responsible for learning all of the systems and applications required to perform the job function adequately. Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments. Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants

    **The Main Responsibilities**

    + Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network. Proactively identify potential problem areas to ensure integrity of the network and company.

    + Assists in the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered. May install and test network and customer premise equipment (CPE) including installation and delivery of end user services.

    + Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.

    + AC Power (on limited basis).

    + DC power installs including tertiary and BDCBB.

    + Responsible for asset management processes and replenishment of on-site/truck materials. Coordinates shipping and receiving of company and customer materials. Maintains tools, test sets, and all network equipment.

    + Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.

    + With the aid of training and coaching, responsible for learning Lumen trouble ticket, provisioning, time tracking, and materials systems and applications required to perform the job function effectively. Update/report inventory records changes, complete transactional updates within systems to show appropriate activities by job type, enter appropriate time log, and responsive to requests for information/escalations. Regularly provides status updates and reports problem situations related to assignments to management.

    + Objectively evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives. With support of manager, ability to identify areas of improvement as applicable.

    + Perform other duties assigned by management team.

    + Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers for all available bandwidths offered.

    **What We Look For in a Candidate**

    **Required:**

    + High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.

    + Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.).

    + Have knowledge of locating fiber optic cable, right-of-way, and As-Builts.

    + Must maintain site security and cleanliness.

    + Must have PC skills and be well versed in Microsoft Windows and Office applications.

    + Must possess the ability to quickly learn corporate databases.

    + On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business.

    + A valid driver’s license

    + Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs.; works in all weather conditions

    **Preferred Qualifications:**

    + 2+ years of relevant job experience

    + Attention to detail with good organizational capabilities.

    + Ability to prioritize with good time management skills.

    **Legal Statements**

    In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

    **Compensation**

    The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

    Location Based Pay Ranges

    $40,500 - $53,500 in these states: AZ

    As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

    Requisition #: 335990

    **Background Screening**

    If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    **Equal Employment Opportunities**

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    **Disclaimer**

    The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

    As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

    Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

    Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

    **Application Deadline**

    01/02/2025


    Employment Type

    Full Time

  • REHABILITATION SERVICES TECHNICIAN
    ARIZONA DEPARTMENT OF ECONOMIC SECURITY    Phoenix, AZ 85012 (Telecommute)
     Posted 3 days    

    DEPARTMENT OF ECONOMIC SECURITY
    Your Partner For A Stronger Arizona.

    DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

    DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

    REHABILITATION SERVICES TECHNICIAN

    Job Location:
    Division of Employment and Rehabilitation Services (DERS)
    Rehabilitation Services Administration (RSA)
    3443 North Central Avenue, Phoenix, Arizona 85012
    www.azdes.gov

    Posting Details:
    Salary: $18.0000/ hourly ($37,440.00 annually)
    Grade: 16
    Closing Date: Open until sufficient resumes are received

    Job Summary:
    Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

    The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

    DES is seeking an experienced and highly motivated individual to join our team as a Rehabilitation Services Technician with the Rehabilitation Services Administration (RSA). This position is responsible for providing potential applicants who have disabilities with a basic overview of Vocational Rehabilitation services, arranging office orientation sessions, and may complete initial interviews. This position works closely with clients to inform them of appointments, assist them in contacting and working with vendors and showing clients how to utilize community services. This position will serve in a hybrid work environment. This position requires travel to various locations to assist clients and provide essential support to Counselors.

    This position may be available for remote work within Arizona (minimum 2 days per week in the office/hoteling).

    The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

    Job Duties:
    Essential Duties and Responsibilities include but are not limited to:

    • Assist the counselor by performing various case management activities. Work as a team with the counselor to assist the client throughout the process.
    • Interview applicants and document client self-report of disability, socio-economic information, medical/psychological concerns, and general disability related information.
    • Maintain client case files to ensure all information is up to date.
    • Provide resource and referral information to the client to community organizations, private agencies, institutions, inter/intra agency groups, and other social services.
    • Correspond with the client to inform and remind them of appointments for assessments, counselor appointments, and request documentation.
    • Provide information about Rehabilitation Services Administration programs.

    Knowledge, Skills & Abilities (KSAs):
    • Knowledge of Federal and State laws and regulations regarding provision of Vocational Rehabilitation services to individuals with disabilities.
    • Knowledge of guidelines and best practices of the Vocational Rehabilitation program.
    • Knowledge of disabilities, general knowledge of disabling medical conditions, and available community resources.
    • Knowledge of various computer software programs, to include Microsoft Office Suite, Google Suite, internet applications, and email.
    • Ability to provide support to manage caseloads.
    • Data entry and maintain up-to-date progress notes.
    • Written and verbal communication.
    • Ability to establish and maintain effective working relationships.
    • Ability to prioritize, assign, and review work.
    • Ability to research and prepare letters for the Vocational Rehabilitation Counselor’s signature.

    Selective Preference(s):
    The ideal candidate for this position will have:

    • Experience working with persons with disabilities.
    • An Associate of Arts/Sciences or Applied Sciences in a discipline related to human services; Or 21 semester hours in a discipline related to human services and one (1) year of experience in a vocational rehabilitation or independent living program; Or a high school diploma or General Equivalency Diploma (GED) and two (2) years of experience in a vocational rehabilitation or independent living program; Or three (3) years of experience in an organized program providing services to individuals with developmental disabilities.
    • Completion of a certificate program in disability awareness, social services, substance abuse, or other behavioral services field from an accredited college substitutes for one (1) year of experience.

    Pre-Employment Requirements:
    • Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
    • Candidate shall have or meet the requirements to obtain prior to their first day of employment, a valid Level One Arizona fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults.
    • Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
    • All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
    • Travel will be required for State business. If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on State business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code R2-10-207.11).

    Benefits:
    The Arizona Department of Economic Security offers a comprehensive benefits package to include:

    • Affordable medical, dental, life, and short-term disability insurance plans
    • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
    • 10 paid holidays per year
    • Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
    • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
    • Sick time accrued at 3.70 hours bi-weekly
    • Deferred compensation plan
    • Wellness plans
    • Tuition Reimbursement
    • Stipend Opportunities
    • Infant at Work Program
    • Rideshare and Public Transit Subsidy
    • Career Advancement & Employee Development Opportunities
    • Flexible schedules to create a work/life balance

    By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

    Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

    Retirement:
    State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

    On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

    Contact Us:
    For questions about this career opportunity, please contact Anthony Haeg at (623) 301-0437 or email [email protected].

    The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (623) 301-0437 or emailing [email protected]. Requests should be made as early as possible to allow time to arrange the accommodation.


    Seniority Level

    Some work experience (up to 5 years, non-manager)

    Field of Interest

    Government & Public Administration

    Employment Type

    Full Time


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