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Business, Entrepreneurialism, and Management

Management Analysts

Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively.

A Day In The Life

Business, Entrepreneurialism, and Management Field of Interest

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Salary Breakdown

Management Analysts

Average

$90,690

ANNUAL

$43.60

HOURLY

Entry Level

$47,960

ANNUAL

$23.06

HOURLY

Mid Level

$79,400

ANNUAL

$38.17

HOURLY

Expert Level

$133,530

ANNUAL

$64.20

HOURLY


Program Recommendations

Management Analysts

Paradise Valley Community College (MCCCD)

Leadership Development, Level I

Education

Associate's Degree

Paradise Valley Community College (MCCCD)

Leadership Development, Level I

Education

Credential

Paradise Valley Community College (MCCCD)

Leadership Development, Level II

Education

Associate's Degree

Paradise Valley Community College (MCCCD)

Leadership Development, Level II

Education

Credential

Mesa Community College (MCCCD)

Project Management

Education

Associate's Degree


Current Available & Projected Jobs

Management Analysts

215

Current Available Jobs

20,780

Projected job openings through 2030


Top Expected Tasks

Management Analysts


Knowledge, Skills & Abilities

Management Analysts

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

English Language

KNOWLEDGE

Administration and Management

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Mathematics

KNOWLEDGE

Education and Training

SKILL

Active Listening

SKILL

Critical Thinking

SKILL

Reading Comprehension

SKILL

Complex Problem Solving

SKILL

Judgment and Decision Making

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Problem Sensitivity

ABILITY

Written Comprehension

ABILITY

Deductive Reasoning


Job Opportunities

Management Analysts

  • Workforce Management Analyst III
    USAA    Phoenix, AZ 85067
     Posted about 3 hours    

    **Why USAA?**

    Let’s do something that really matters.

    At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

    We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

    **The Opportunity**

    As a dedicated **Workforce Management Analyst III,** you will be responsible for scheduling support activities for the Bank Omni MSRs. This includes, but is not limited to, NICE IEX configuration, scheduling offline activities, managing shift adjustments, schedule optimization, skill updates, and MSR roster maintenance for both internal and third party MSRs.

    Within defined guidelines and framework, supports contact or claims center workforce management performance (ex. daily staff requirements, schedule efficiency, and time off). Provides front-line contact center managers and employees guidance and direction for scheduling and time off processes. Monitors contact or claims center trends to plan to increase efficiency and ensure the contact or claims center meets key performance metrics.

    We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: **San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.** Relocation assistance is **not** available for this position.

    **What you'll do:**

    + Performs work assignments and problem resolution to optimize contact or claims center staffing and ensures successful implementation of contact or claims center scheduling activities.

    + Supports the analysis of workload demand patterns to efficiently schedule training, coaching, meetings, enterprise events, and other activities.

    + Maintains business schedule processes and data to ensure effective alignment of schedules to business demand.

    + Maintains oversight and update authority to skill template management to ensure MSR abilities align with MSR role / peer group supporting contact center strategy.

    + Builds and maintains internal and external business partner relationships to proactively identify, report, and resolve scheduling issues and deliver on performance.

    + Responsible for NICE maintenance and offline activity alignment to strategy and demand; maintains NICE agent data to ensure MSR configuration is accurate and complete.

    + Reviews schedule change requests and adjusts as business needs allow.

    + Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

    **What you have:**

    + Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

    + Up to 2 years dynamic experience in workforce management planning within a contact or claims center environment.

    + Basic knowledge of data analysis tools and techniques.

    + Relationship skills, verbal and written communication and ability to identify root cause / solutions.

    + Knowledge of Microsoft Office software tools to include Word, Excel, PowerPoint.

    **What sets you apart:**

    + Experience with managing schedules in NICE IEX

    + Experience with Cisco Call Routing system

    + US military experience through military service or a military spouse/domestic partner

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    **What we offer:**

    **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $43,680 - $67,030 **.**

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

    _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

    _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

    **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

    **Please do not type your first and last name in all caps.**

    **_Find your purpose. Join our mission._**

    USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

    USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.


    Employment Type

    Full Time

  • Workforce Management Analyst
    Toyota    Chandler, AZ 85286
     Posted about 3 hours    

    **Overview**

    **Who we are**

    Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.

    An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.

    _To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time._

    **Who we’re looking for**

    Toyota’s Workforce Management Department is looking for a passionate and highly motivated Workforce Management Forecast Analyst.

    The primary responsibility of this role is to create staffing forecasts in a high-volume contact center environment.

    **What you’ll be doing**

    + Provide analysis and recommendations to improve staffing levels and efficiency while advising the Center leadership of observed trends.

    + Maintain staffing and headcount records, and develop hiring plans for long- and short-range planning efforts across all workload streams (Inbound/Outbound/Chat/Email/Back-Office).

    + Create custom reporting which aggregates input from multiple sources into intuitive output for productivity analysis and resource forecasting.

    + Maintain and analyze records of actual workload volumes compared to forecast. Understand reasons for variance and recommend changes to enhance forecast accuracy and effectiveness.

    + Present findings and recommendations in a succinct and compelling manner to key stakeholders throughout the organization including Site and Senior Leadership.

    + Partner cross-functionally with Operations, Business Intelligence, Strategy, Human Resources, and Training teams to discuss the weekly and monthly staffing forecasts, and business impacts.

    + Study department work, time off, and absence records (shrinkage) for ongoing historical trend analysis and forecasting purposes.

    **What you bring**

    + Experience in advanced trend analysis and ability to interpret data to provide recommendations to drive key business decisions.

    + Expert-level Microsoft Office skills in Excel including the use of advanced formulas.

    **Added bonus if you have**

    + Bachelor’s degree from an accredited institution.

    + Hands-on experience with Business Intelligence databases (i.e. SQL, SAS, Informix, Cognos, Alteryx, Tableau, PowerBI), and pulling data from multiple sources.

    + Experience forecasting/advanced analytical role within a large volume, enterprise-level call center or captive finance and/or insurance provider.

    + Experience with Workforce Database tools (i.e. TotalView/IEX, Verint, Aspect).

    + Experience with Automatic Call Distributor/Interactive Voice Response call routing and Avaya/Genesys/NICE CXOne Call Dashboards phone reporting.

    + Comprehensive understanding of current industry Workforce Management processes and best practices related to all aspects of Workforce Management deliverables.

    **What we’ll bring**

    During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

    + A work environment built on teamwork, flexibility, and respect.

    + Professional growth and development programs to help advance your career, as well as tuition reimbursement.

    + Vehicle purchase & lease programs.

    + Comprehensive health care and wellness plans for your entire family.

    + Flexible work options based on business needs.

    + Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.

    + Paid holidays and paid time off.

    + Referral services related to prenatal services, adoption, childcare, schools and more.

    + Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).

    **Belonging at Toyota**

    Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

    Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

    Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected].


    Employment Type

    Full Time

  • medical administrative assistant
    Randstad US    chandler, AZ 85286
     Posted about 3 hours    

    medical administrative assistant.

    + chandler , arizona

    + posted today

    **job details**

    summary

    + $22 - $24 per hour

    + temporary

    + high school

    + category office and administrative support occupations

    + referenceAB_4540358

    job details

    Are you a planning, communication, and customer service expert? Are you knowledgeable in the Medical field? You can use both of those skills in this Administrative Assistant position. We are currently recruiting for an incredible opportunity at a leading healthcare practice. Take your stellar organizational skills to this office and make an impact immediately!

    salary: $22 - $24 per hour

    shift: First

    work hours: 8 AM - 4 PM

    education: High School

    Responsibilities

    + Greeting incoming patients promptly and professionally

    + Answering inbound phone calls

    + Scheduling patient appointments

    + Maintaining front desk

    Skills

    + Medical Terminology (2 years of experience is required)

    + Answering Phones

    + Patient Scheduling

    + Google for Business Suite

    + Handling Confidential Information

    + Organization

    Qualifications

    + Years of experience: 2 years

    + Experience level: Experienced

    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.

    **get in touch**

    we are here to help you with your questions.

    HL

    **hannah levos**

    + +1 602 606 4499 (tel:+1 602 606 4499)

    + [email protected]


    Employment Type

    Full Time

  • Business Analyst
    Republic Services    Phoenix, AZ 85067
     Posted about 3 hours    

    **ABOUT THE COMPANY**

    Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

    In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

    Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

    Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

    Our company values guide our daily actions:

    + **Safe** : We protect the livelihoods of our colleagues and communities.

    + **Committed to Serve** : We go above and beyond to exceed our customers’ expectations.

    + **Environmentally Responsible:** We take action to improve our environment.

    + **Driven** : We deliver results in the right way.

    + **Human-Centered:** We respect the dignity and unique potential of every person.

    We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

    **STRATEGY**

    Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

    We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

    With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

    **Recycling and Waste**

    We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

    **Environmental Solutions**

    Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

    **SUSTAINABILITY INNOVATION**

    Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

    The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

    We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

    **RECENT RECOGNITION**

    + Barron’s 100 Most Sustainable Companies

    + CDP Discloser

    + Dow Jones Sustainability Indices

    + Ethisphere’s World’s Most Ethical Companies

    + Fortune World’s Most Admired Companies

    + Great Place to Work

    + Sustainability Yearbook S&P Global

    **POSITION SUMMARY:** The Business Analyst is responsible for analyzing the needs of the various functional business areas within Republic Services and recommends system solutions or procedures. As a liaison between the business and IT department, the Business Analyst ensures that the scope of work requested to enhance or modify existing application processes are clearly documented, communicated, and validated. The Business Analyst works closely with the IT technical team and/or outside vendors to design, develop, document and test solutions that meets the business requirements.

    **PRINCIPAL RESPONSIBILITIES:**

    + Coordinates the process of obtaining functional requirements from applicable business stakeholders and subject matter experts related to reporting within the Oracle ERP framework utilizing elicitation techniques.

    + Creates detailed documentation of user requirements and partners with the development team to document both functional and non-functional specifications.

    + Facilitates system enhancement requests and coordinate the related applicable enhancement release schedule with product owner and related stakeholders.

    + Develop functional design documents and modeling for reporting purposes, ensuring accuracy and completeness of information.

    + Supports quality assurance and control efforts using data analysis/profiling as part of pre- and post-implementation reviews. Provides support to functional and user acceptance testing groups throughout development life cycle.

    + Work closely with the implementation team to configure Oracle ERP modules to meet business reporting requirements.

    + Collaborate with technical teams to ensure seamless integration of reporting solutions with the Oracle ERP system.

    + Customize and enhance reporting functionalities within the overall solution, with a focus on tools like Oracle Transactional Business Intelligence (OTBI), BI Publisher (BIP) and Power BI.

    + Provide training to end-users on utilizing Oracle ERP reporting features, including OTBI and BIP.

    + Offer ongoing support to address user queries, issues, and enhancement requests related to reporting.

    + Responsible for status reporting, knowledge transfer and implementation plan as appropriate for the software solution being developed

    **QUALIFICATIONS:**

    + Bachelor’s degree in Business, Information Technology, or a related field.

    + Experience using Structured Query Language (SQL) for data analysis.

    + Proven experience as a Business Analyst in Oracle ERP implementations, with a focus on reporting.

    + Strong understanding of Oracle ERP modules, particularly those related to reporting and analytics, including OTBI and BIP.

    + Excellent analytical and problem-solving skills.

    + Effective communication and interpersonal skills to collaborate with diverse stakeholders.

    + Ability to translate business requirements into technical specifications.

    + Business Analysis or Project Management Professional certification preferred.

    **MINIMUM REQUIREMENTS:**

    + Minimum of 3 years of experience in a business or technical analysis role.

    **Rewarding Compensation and Benefits**

    Eligible employees can elect to participate in:

    • Comprehensive medical benefits coverage, dental plans and vision coverage.

    • Health care and dependent care spending accounts.

    • Short- and long-term disability.

    • Life insurance and accidental death & dismemberment insurance.

    • Employee and Family Assistance Program (EAP).

    • Employee discount programs.

    • Retirement plan with a generous company match.

    • Employee Stock Purchase Plan (ESPP).

    _The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

    EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.


    Employment Type

    Full Time

  • Business Analyst ($73K)
    PSI Services    Phoenix, AZ 85067
     Posted about 3 hours    

    **Description**

    **Title:** Business Analyst

    **Location:** US, Remote

    **_About PSI_**

    _We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers._

    _We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent._

    _At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle._

    _Learn more about what we do at:_ _https://www.psiexams.com/\_

    **About the Role**

    The Business Analyst at PSI supports the business through data analysis, evaluating various aspects of our processes, products, services and software to improve efficiency and quality of our products and solutions. They act as an important liaison between stakeholders and the Technology teams, seeking to determine ways to improve PSI systems to better meet customer requirements.

    This role is a full-time permanent position, flexible from Monday to Friday during typical office hours. There will be occasional requirements to work non-traditional hours including evenings or weekends, and occasional travel for events, meetings and workshops. Day-to-day, this role can be performed remotely.

    **Role Responsibilities**

    • Identifying the true business need of internal and external customers and separate those from existing processes.

    • Acting as a point of contact with the business on behalf of the technology organization for new features and customer implementations.

    • Being a leader for change and process improvement.

    • Reviewing new features and client implementations to identify business requirements and coordinate with teams within technology to determine best possible solutions.

    • Identifying and documenting customer business requirements.

    • Critically analyzing requirements elicited from customers.

    • Understanding customer requirements and determine how best PSI systems can meet requirements.

    • Maintaining relationships with internal and external customers, stakeholders and team members.

    • Obtaining and maintaining in-depth knowledge of PSI platforms and business processes.

    • Providing guidance to internal and external customers through requirements gathering to improve customer experience.

    • Understanding the product strategy and roadmap, and how it can be applied to customer needs.

    • Managing products throughout the product life cycle as new features and functionalities are added to the product.

    • Performing product demonstrations to customers and provide detailed feedback to the product and development teams.

    **Knowledge, Skills and Experience Requirements**

    • Education to Bachelor’s degree level in related field is required, such as Business Analysis, Business Administration, Computer Science or MIS.

    • Previous experience of work in a business analysis role is required.

    • Experience of successfully engaging in multiple initiatives simultaneously with overlapping deadlines is required.

    • Experience in the assessment or education industries preferred

    **_Benefits & Culture_**

    _At PSI, our culture is to be transparent and fair. That’s why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role._

    _In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes;_

    + _401k/Pension/Retirement Plan – with country specific employer %_

    + _Enhanced PTO/Annual Leave_

    + _Medical insurance – country specific_

    + _Dental, Vision, Life and Short Term Disability for US_

    + _Flexible Spending Accounts – for the US_

    + _Medical Cashback plan covering vision, dental and income protection for UK_

    + _Employee Assistance Programme_

    + _Commitment and understanding of work/life balance_

    + _Dedicated DE&I group that drive core people initiatives_

    + _A culture of embracing wellness, including regular global initiatives_

    + _Access to supportive and professional mechanisms to help you plan for your future_

    + _Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities_

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


    Employment Type

    Full Time

  • Epic Research Analyst
    Intermountain Health    Phoenix, AZ 85067
     Posted about 4 hours    

    **Job Description:**

    Application System Technical Analyst-Staff is responsible for providing analysis, design, configuration, testing, implementation and support (technical and functional) of administrative, financial, or clinical information systems. Staff-level professional experienced in all aspects of healthcare related information systems. Encompasses full knowledge required within the configuration, installation, design, testing, implementation and maintenance of administrative, financial, or clinical information systems. Is able to function independently with minimal oversight and direction.

    A research analyst needs to understand how varying pieces - recruitment, research-patient tracking, scheduling and treatment workflows, research billing, and so on - interact and how they intersect with core functionality of Epic applications to design and support the organization’s workflows related to research patients more effectively.

    Unfortunately, we are not currently considering candidates that require visa sponsorship for this position. We apologize for the inconvenience.

    Job Essentials

    1. Under supervision, documents and recommends workflow changes and technical/functional designs needed to support the business requirements for common and moderately complex problems.

    2. Under supervision, solves common and moderately complex issues, incidents, and problems according to agreed upon service levels and according to IS Standards. Collaboratively works with peers, internal and external stakeholders, and vendors.

    3. Under supervision, configures, installs, implements, monitors and maintains systems with moderate complexity (applications, workflows, processes, etc.). Follows documentation standards.

    4. Acquires and maintains a moderate understanding of the technical and functional architecture of assigned systems and integration.

    5. Understands security and compliance requirements and complies with all policies and procedures of assigned systems.

    6. Participates in the creation and management of project plans. Consistently meets agreed upon deadlines or escalates issues, concerns and barriers to key project leaders. Assists in the prioritization of tasks / assignments.

    7. Under supervision, tests applications, systems and configurations for projects of moderate complexity and according to IS standards.

    8. Participates and collaborates with key stakeholders in the training of peers, end-users, and other IS team members.

    9. Participates in the development of training and knowledge based materials for use by peers, end-users and other IS team members.

    10. Under supervision develops and implements communication plans to all stakeholder groups.

    11. Consistently delivers an extraordinary customer experience when interacting with peers, end-users and others.

    12. Maintains a moderate level of understanding of industry application /implementation methodologies, tools and techniques.

    Also:

    + Create and maintain all functionalities related to research in Epic.

    + Lead weekly research calls with Epic.

    + Keep up to date on new functionality and features as new versions of the software are released to determine if and how they may be useful to the organization.

    Minimum Qualifications

    Bachelor's degree in an information technology, clinical, or healthcare (clinical or business) related field. Degree must be obtained through an accredited institution. Education is verified.

    - or -

    Four years of equivalent information systems, clinical, or clinical information system experience

    - and -

    One year of experience providing analysis, design, configuration, implementation (technical and functional) and support of business/financial or clinical information systems.

    - or -

    Three years of experience as an expert user of the targeted system(s) (e.g. PACs, Financial System, etc).

    Preferred Qualifications

    Current certification in Epic Research.

    One plus years, experience building Research content in Epic.

    Two (2) plus years of experience in research.

    Experience consistently delivering an extraordinary customer experience when interacting with peers, end-users, and others.

    - and -

    Demonstrated strong written and oral communication skills in English in a technical or healthcare environment.

    - and -

    Demonstrated interpersonal skills.

    - and -

    Ability to present ideas in user-friendly language.

    - and -

    Self motivated and directed.

    - and -

    Keen attention to detail.

    - and -

    Ability to effectively prioritize and execute tasks in a high-pressure environment.

    - and -

    Demonstrated strong customer service orientation.

    - and -

    Experience in a healthcare environment.

    **Physical Requirements:**

    Interact with others requiring the employee to communicate information.

    - and -

    Operate computers and other IT equipment requiring the ability to move fingers and hands.

    - and -

    See and read computer monitors and documents.

    - and -

    Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

    **Anticipated job posting close date:**

    05/27/2024

    **Location:**

    Lake Park Building

    **Work City:**

    West Valley City

    **Work State:**

    Utah

    **Scheduled Weekly Hours:**

    40

    The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

    $31.47 - $49.58

    We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

    Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

    Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

    Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

    To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm\_source=Workday&utm\_medium=Redirect&utm\_campaign=CareerHome\_workday) .

    Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.

    Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

    We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.

    Learn more about diversity at Intermountain, here. (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)

    Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

    Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

    The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

    All positions subject to close without notice.

    Thanks for your interest in continuing your career with our team!


    Employment Type

    Full Time

  • Project/Business Analyst-Senior
    Intermountain Health    Phoenix, AZ 85067
     Posted about 4 hours    

    **Job Description:**

    Under general direction, supports the ongoing analysis, development, and implementation of department and organization projects, initiatives, and applications. Serves as a subject matter expert on content, processes, and procedures associated with specific applications and projects.

    Unfortunately, we are not currently considering candidates that require visa sponsorship for this position. We apologize for the inconvenience.

    Job Essentials

    1. Provides business and technical expert insight for large and medium sized projects, initiatives and applications. May apply functional expertise to design, implement and manage projects and systems.

    2. Responsible for project team activities for assigned projects; applications including research, planning, analysis, risk assessment, quality assurance, documentation, communication, and deployment.

    3. Evaluates implications for existing department and organization environment. Identifies, tracks, and aids in the resolution and implementation of departmental process improvement. Responsible for implementation of projects and upgrades into production.

    4. Provides support as projects and applications move through the process. Reviews and approves projects from results determined by functionality and validation.

    5. May provide project guidance and training to less experienced users including employees and external users to increase department and systems knowledge and understanding.

    6. Oversees accuracy of department processes and policies; including the development and implementation of testing protocols and procedures.

    7. Responsible for staff supervision, payroll, hiring, employee relations, and staff mentoring. May represent department in manager's absence.

    8. Maintains an in-depth understanding of current project management and application development methodologies, tools and techniques. Understands corporate business processes.

    9. Participates in cost analysis and design for projects and applications.

    10. Depending on department need, may work as primary liaison to outside vendors in representing the organization.

    11. May provide guidance to less experienced analysts.

    Minimum Qualifications

    Bachelor's degree in a business related field and four year of relevant experience in health care, business / project analysis, or project management. Education must be obtained from an accredited institution. Degree will be verified.

    - or -

    Eight years of relevant experience in health care, business / project analysis, or project management.

    - and -

    Demonstrated advanced skills with spreadsheets, word processing, and database applications.

    - and -

    Demonstrated ability to design and run complex queries and reports.

    Preferred Qualifications

    CBAP certification.

    - and -

    PMP certification.

    Understands most types of information used in a healthcare environment and how data are produced, consumed, and transformed.

    - and -

    Skilled at bringing order to ideas and processes as well as communicating business concepts to Technical and non-Technical personnel.

    - and -

    Proficient at solving complex problems.

    - and -

    Demonstrated analytical, organizational, and communication skills.

    - and -

    Knowledge of healthcare products, services and operations, and workflow.

    - and -

    Knowledge of market dynamics, legal contracts, and health insurance regulations.

    - and -

    One year of experience in a leadership or supervisory role.

    **Physical Requirements:**

    Interact with others requiring the employee to communicate information.

    - and -

    Operate computers and other IT equipment requiring the ability to move fingers and hands.

    - and -

    See and read computer monitors and documents.

    - and -

    Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

    **Anticipated job posting close date:**

    05/28/2024

    **Location:**

    SelectHealth - Murray

    **Work City:**

    Murray

    **Work State:**

    Utah

    **Scheduled Weekly Hours:**

    40

    The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

    $35.68 - $56.20

    We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

    Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

    Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

    Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

    To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm\_source=Workday&utm\_medium=Redirect&utm\_campaign=CareerHome\_workday) .

    Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.

    Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

    We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.

    Learn more about diversity at Intermountain, here. (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)

    Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

    Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

    The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

    All positions subject to close without notice.

    Thanks for your interest in continuing your career with our team!


    Employment Type

    Full Time

  • Administrative Assistant 2
    Humana    Phoenix, AZ 85067
     Posted about 4 hours    

    **Become a part of our caring community and help us put health first**

    The Administrative Assistant 2 follows established procedures and guidelines to provide timely and effective secretarial support to an office, business unit, department, or other organization. Answers telephones, screens calls, and takes messages so callers/visitors are attended to promptly, courteously, and accurately. The Administrative Assistant 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

    Humana's Department of Health Equity and Community Engagement (HECE) seeks a dynamic individual to serve in the role of Administrative Professional on the Chief Health Equity Officer's team that will bring strategic, streamlined, and efficient processes to make the CHEO Office more productive, effective and impactful. We are looking for a person with strong expertise in operational and administrative skills that can elevate the entire team function.

    **Assignment:**

    Humana's HECE is seeking a high functioning Administrative Professional to serve as an integral member of the HECE leadership team, conducting work for the HECE CHEO/leadership team including but not limited to:

    + Coordination of HECE team-related events and activities, including team, partner and stakeholder meetings, virtual and in-person gatherings, conferences, workshops, retreats, etc. This includes ideation, conceptualization all the way to execution.

    + End-to-end meeting scheduling and complex calendar coordination for the CHEO

    + Full spectrum travel and event planning for CHEO related travel, including organizational contacts, speaking arrangements, travel booking, expense management, itinerary preparation and agenda creation

    + Full responsibility for orientation and onboarding of new or repurposed team members in HECE

    + Collaboration with communications team on CHEO/HECE related communications and internal/external facing materials, including Go websites, SharePoint, newsletters and more

    + Anticipating CHEO/HECE team needs and thinking strategically on how to execute against expectations; helping CHEO/HECE achieve desired performance targets

    + Tracking and monitoring HECE and CHEO performance against agreed upon goals and providing input and feedback when there is misalignment or challenge achieving set goals.

    + Tracking and monitoring HECE budget and expenses and supporting HECE leadership with regular report outs and updates; including forecasting of professional development spend and other outside spend.

    + Serve as liaison between CHEO/HECE and other senior leader Administrative Professionals; establishing and building relationships as needed for cross-enterprise engagement

    + Managing risk and ensuring organizational compliance with policies, procedures and enterprise requirements, alerting CHEO to issues that may arise

    **Use your skills to make an impact**

    Key Competencies:

    + **Shared accountability:** Meets established expectations and takes responsibility for achieving results; encourages others to do the same.

    + **Strategy:** Sees how decisions can impact the whole of the organization and inspires others to embrace and advance the strategy as it evolves and is realized.

    + **Efficiency:** Models agility, adaptability and openness to new ways of thinking and operating while guiding and energizing others to embrace new opportunities.

    + **Collaboration:** Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first.

    **Required Qualifications**

    + At least 5+ years of experience in an administrative role supporting a senior executive in a large and matrixed organization

    + Proficient in Microsoft Office applications

    + Strong verbal and written communication skills

    + Ability to manage multiple or competing priorities and work at a fast pace

    + Excellent attention to detail

    + Capacity to maintain confidentiality and privacy

    + Strong organizational and executive management skills

    + Ability to balance multiple initiatives and prioritize workload

    + Must be passionate about contributing to an organization focused on continuously improving experiences for various stakeholders

    **This role requires that you reside and work in Eastern Standard time zone**

    **Preferred Qualifications** :

    + Knowledge of Humana including software applications and tools for executive management (Concur, HR4U, go sites, etc)

    + Executive Administrative experience supporting C-level or VP+ level leaders

    + High proficiency in virtual meeting and team engagement platforms such as (but not limited to) Teams, Zoom, Webex, Sharepoint, and more

    + High proficiency in Microsoft Office applications, including Excel, Powerpoint, One Drive, Sharepoint, and Word

    + Strong attention to detail

    + Strong organizational and executive management skills

    **Additional Information:**

    **Interview Format:** As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule

    **SSN Statement:** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

    **WAH Statement** : To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

    At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

    Satellite, cellular and microwave connection can be used only if approved by leadership

    Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

    Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

    Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

    **Humana Benefits:** Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:

    Health benefits effective day 1

    Paid time off, holidays, volunteer time and jury duty pay

    Recognition pay

    401(k) retirement savings plan with employer match

    Tuition assistance

    Scholarships for eligible dependents

    Parental and caregiver leave

    Employee charity matching program

    Network Resource Groups (NRGs)

    Career development opportunities

    **Scheduled Weekly Hours**

    40

    **Pay Range**

    The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$43,400 - $59,600 per year

    **Description of Benefits**

    Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

    **About us**

    Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

    **Equal Opportunity Employer**

    It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

    Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.


    Employment Type

    Full Time

  • Executive Assistant
    HEI Hotels and Resorts    Tucson, AZ 85702
     Posted about 4 hours    

    About Us

    Welcome to one of Arizona’s most beloved resorts: The Westin La Paloma Resort & Spa in Tucson. Our magnificent 250 acre desert resort is nestled in the foothills of Tucson's Santa Catalina Mountains and features 487 rooms and 60,000 square feet of meeting space.We have exciting employment opportunities to offer in our rooms division, food and beverage and administrative and general departments. There are health and welfare benefits for full-time associates and other offerings for all associates including paid time off, free meals daily in our associate dining room and a discounted travel benefit at any one of 6,000+ Marriott hotels worldwide. Want to learn more about joining our team? Join today!Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.

    Overview

    Assist the General Manager and Executive Committee in the administrative functions required for effective management of the hotel.

    Responsibilities

    + Maintains all files, correspondence, and records in the department. Typing and filing.

    + Assists General Manager in all aspects of the Executive Office.

    + Coordinates meeting set-ups and performs minute taking, transcribing and distribution of the following: Executive Committee, Staff Meeting, and Miscellaneous Meetings.

    + Performs special requests of the General Manager such as travel arrangements (flight and room).

    + Performs telephone duties which require answering telephones, messages, forwarding calls to appropriate person, assisting caller in resolving questions.

    + Coordinates and delegates distribution of incoming and outgoing correspondence to in-house, HEI Hotels and Resorts and other areas.

    + Assists in organizing trace system to ensure all correspondence memos reports are completed, distributed properly and on appropriate time schedule.

    + Coordinates daily payroll for Executive Office.

    + Handles individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.

    + Comply with attendance rules and be available to work on a regular basis.

    + Perform any other job-related duties as assigned.

    Qualifications

    + Must communicate well with guests.

    + Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.

    + Ability to access and accurately input information into a computer using Microsoft Office Suite software with or without reasonable accommodation.

    + Typing proficiency at a minimum of75 wpm with or without reasonable accommodation.

    + Ability to follow written and/or verbal instructions.

    + Hotel experience preferred.

    + High School Diploma, Bachelor’s Degree preferred

    Benefits

    HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

    Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

    HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Job LocationsUS-AZ-Tucson

    Posted Date4 hours ago(5/22/2024 1:47 PM)

    Requisition ID2024-48491

    CategoryOther

    Position TypeRegular Full-Time

    FLSA StatusNon-Exempt

    Location NameThe Westin La Paloma Resort & Spa

    MinUSD $55,000.00/Yr.


    Employment Type

    Full Time

  • Business Analyst (Remote)
    GovCIO    Phoenix, AZ 85067
     Posted about 4 hours    

    **Overview**

    GovCIO is currently hiring for a Business Analyst to support the Department of Homeland Security. This position will be fully remote.

    GovCIO is looking for an analytical, results-driven professional to join our team as a Technology Writer/Business Analyst providing effective documentation, tailored towards executive-level audience, requirements analysis and elaboration, reporting, and functional support to a team-building government services and systems with a focus on user-centered design and agile delivery processes. As a Business Analyst, you will apply your knowledge of technical writing, requirements gathering, and agile processes with a focus on team organization and innovation, to build and enhance existing government platforms.

    Candidates for this role must be proficient in both the Technical Writing and Business Analyst aspects of this position.

    GovCIO aims to transform government IT by delivering the technology-related innovation necessary to improve governmental operations every day. Come transform government IT with us.

    **Responsibilities**

    + Craft effective, professional, executive level communications to support IT projects and initiatives

    + Own the intake process for all documentation/writing tasks from multiple IT Program and Project Managers, prioritize completion of final products

    + Take ownership of the internal requirements management and development effort in Jira

    + Develop requirements and acceptance criteria based on Product Owner interaction

    + Elaborate on system designs, flows, and usability through the creation of wireframes and mockups

    + Leverage communication skills to work with product owners and end-users to enhance requirements gathering and feedback for Scrum Teams

    + Complete functional analysis of requirements as needed

    + Assist Scrum Master in coordination, execution, documentation, and reporting on test activities and functional analysis completed by teams

    + Coordinate, execute, document, and report on test activities required to support the integration and systems interfaces

    + Work with development teams and Project Managers to resolve test defects

    + Estimate level of effort based upon tasks and responsibilities specific to tester functions

    **Qualifications**

    **Required Skills and Experience**

    + Bachelor’s Degree in a technical or business field with 5 - 8 years (or commensurate experience)

    + Experience related to information technology type projects

    + Experience drafting executive level communications

    + Experience planning, implementing and executing software testing processes

    + Possesses exceptional communication, analytical, and writing skills

    + Must be a U.S citizen

    **Preferred Skills and Experience**

    + Proven ability to work in a team-oriented environment

    + Experience in JIRA

    + Experience in ServiceNow

    + Experience working on a scrum team and in a Scrum environment

    + Experience supporting government agencies, specifically DHS

    **Clearance Required** **:** Ability to obtain and maintain DHS clearance

    **Company Overview**

    GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

    But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

    **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

    Posted Pay Range

    The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

    **Posted Salary Range**

    USD $85,000.00 - USD $100,000.00 /Yr.

    Submit a referral to this job (https://careers-govcio.icims.com/jobs/4150/business-analyst-%28remote%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473)

    **Location** _US-Remote_

    **ID** _2024-4150_

    **Category** _Information Technology_

    **Position Type** _Full-Time_


    Employment Type

    Full Time


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