Management Analysts

**Job Family** **:**

SAAS/PAAS/Cloud Consulting

**Travel Required** **:**

Up to 25%

**Clearance Required** **:**

Ability to Obtain Public Trust

**What You Will Do** **:**

As a ServiceNow Business Analyst, youll work directly with the ServiceNow project team to define client requirements and translate them into the creation of epics, user stories with acceptance and testing criteria.Youll work with the Architect to ensure the solution is technically feasible, identify areas to reduce implementation efforts and help configure the solution. Your role will interface with the client to report on the progress of the development while support training, testing and change management activities.

**What You Will Need** **:**

+ 4+ years of experience of eliciting requirements and conducting business process reviews/documentation while applying detailed knowledge of ServiceNow to design an optimal solution• Ability to develop and execute test scripts during User Acceptance Testing (UAT) with application end-users• Ability to develop strong on-site and remote team and client relationships• Excellent verbal and written communication skills including presentation skills• Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design• Experience implementing systems using the Agile methodology• Ability to obtain a Public Trust security clearance• BA or BS degree

+ US citizenship is contractually required for this position

**What Would Be Nice To Have** **:**

+ Certified Systems Administrator (CSA) or other ServiceNow certifications

+ Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile SAFe, Scrum Master

+ The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

Compensation may vary based on education, skills, experience and location. Client meetings may be required in-person. This is an exempt level role that may require more than 40 hours of work per week. Selected Candidate must be able to work Eastern Standard Hours.

This is a pipeline requisition that will be associated with other positions.

The annual salary range for this position is $74,900.00-$149,800.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

**What We Offer** **:**

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

**About Guidehouse**

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

_Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee._

Summary What General Information Do I Need To Know About This Position? This is a term appointment not to exceed 13 months with possible extensions up to a total of 4 years without further competition. Appointment to this position will not convey permanent status in the Federal service. GS-7: $46,696 (Step 01) to $60,703 (Step 10); GS-9: $57,118 (Step 01) to $74,250 (Step 10); NOTE: First time hires to the Federal Government are typically hired at the Step 01. Responsibilities As a POSITION TITLE within the NAME OF EMPLOYING OFFICE, some of your specific duties will include: {Use short, concise bullets, no more than 5-6. Don't copy directly from the PD or Job Analysis!!! } Provide budgetary and financial advice and guidance to managers, supervisors and project personnel regarding process, procedures, regulations, policies, and requirements. Uses a variety of budgetary/financial management software and databases to maintain data and produce various reports, plans, schedules, etc. Monitor, track, and review obligations, expenditures, and reimbursable items involving many different sources and types of funding. Perform full range of budget formulation work involving annual and multi-year budget estimates, to include narrative and statistical justifications in support of budget proposals. Independently develops projected labor, equipment, overhead and other costs ensuring compliance with regulations, policies and procedures. Identifies actions that are inconsistent with approved budget plans and/or conditions that are under or over obligation of funds. Prepares a variety of recurring management reports covering the status of funds, trend analyses, obligations, and expenditures. Reviews, conducts, and documents adjustment or transfer of funds to cover shortages, unanticipated expenses, and/or adjustments to work activities. Assists Administrative Officer in administrative support functions in the Center, ensuring effective programming and planning within the organization, and managing activities related to budget formulation and execution, accounting, procurement, property, personnel, safety, and space/facility management. Note: Above duties are for the GS-09 level. For the lower grade level, the selectee will perform a wide range of tasks described in the above duties, but at a lower level of work designed to further develop and refine the knowledge and skills of the individual. Assignments will typically combine productive work with on-going training and instruction. Supervision received at the lower level will be closer with oversight and review being provided more frequently. Requirements Conditions of Employment Key Requirements: Applicants must be U.S. Citizens. Suitable for Federal employment, as determined by background investigation. Selectee may be subject to serving a one-year probationary period. More requirements are listed under Qualifications and Other Information. Selectee must provide a valid state driver's license & safe driving record. Are There Any Special Requirements For This Position? If selected you may be asked to provide information regarding your COVID-19 vaccination status for the purposes of implementing workplace safety protocols, such as those related to masking, physical distancing, testing, travel, and quarantine. This vacancy is limited to the first 50 applications received and will close at midnight Eastern Time on the day this application limit is reached regardless of the closing date specified in this vacancy announcement. Any application received prior to midnight Eastern Time of the day the application limit is reached will be accepted and considered. You are strongly encouraged to submit all required supporting documents at the time of application should the vacancy close earlier than stated in this announcement due to the applicant limit being reached. Supporting documents will not be accepted once the vacancy announcement closes. Because this position requires travel for official business, the selectee will be required to apply for a charge card within 30 calendar days of appointment. Individuals who have delinquent account balances from a previous Government charge card will be required to satisfy their existing obligation before a new card can be issued. A background investigation will be required for this position. Continued employment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination. Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system. Qualifications For GS-07: One year of specialized experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position. To be creditable, the required specialized experience must have been equivalent to at least the GS-05 level in the Federal service. Examples of GS-5 level work include performing budget administration duties, preparing budget estimates, or preparing/analyzing budget plans and programs. **OR: Applicants may substitute successful completion of one full year of graduate level education which provided the applicant with the knowledge, skills and abilities necessary to do the work of a Budget Analyst. **OR: Combination of successfully completed graduate level education and experience that which meets the total qualification requirement for the GS-07 level. (CLICK HERE FOR DETAILS ON HOW TO COMBINE EDUCATION AND EXPERIENCE). **OR: Superior Academic Achievement: (CLICK HERE FOR DETAILS ON HOW TO QUALIFY FOR SUPERIOR ACADEMIC ACHIEVEMENT). For GS-09: Applicants must meet one of the following to qualify: One year of specialized experience in or directly related to this position that equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of this position. To be creditable, the required specialized experience must have been equivalent to at least the GS-07 level in the Federal service. Examples of GS-7 level work include assisting with: Routine and recurring budget administration duties which facilitate more complex and detailed review and analysis functions; Comparing figures in current estimates of funding needs by line item or object class with prior years expenditures; or Preparing preliminary budget estimates and reviewing justifications for program support activities. **OR applicants may substitute successful completion of 2 years of progressively higher level graduate education or Master's or equivalent graduate degree (such as an LL.B or J.D). (36 semester hours, 54 quarter hours, or the equivalent). **OR a combination of appropriate specialized experience (as described above) and graduate education (as described above) that is beyond the first year of progressive graduate study to meet the qualification requirements. (CLICK HERE FOR DETAILS ON HOW TO COMBINE EDUCATION AND EXPERIENCE). You must meet all qualification and eligibility requirements for the position by the closing date of the announcement. Education Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education completed in colleges or universities outside the United States may be used to meet the above requirements. You must provide acceptable documentation that the foreign education is comparable to that received in an accredited educational institution in the United States. For more information on how foreign education is evaluated, visit: https://www.usgs.gov/about/organization/science-support/human-capital/how-foreign-education-evaluated-federal-jobs . Additional Information Other Information: Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position. Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for and performance of higher-level duties. Under Executive Order 11935, only United States citizens and nationals (residents of American Samoa and Swains Island) may compete for civil service jobs. Agencies are permitted to hire non-citizens only in very limited circumstances where there are no qualified citizens available for the position. USGS employees are subject to Title 43, USC Section 31(a) and may not: (a) have any personal, private, direct or indirect interest in lands or mineral wealth of lands under survey; (b) have any substantial personal, private, direct or indirect interests in any private mining or mineral enterprise doing business with the United States; or (c) execute surveys or examinations for private parties or corporations. The application contains information subject to the Privacy Act (P.L. 93-579, 5 USC 552a). The information is used to determine qualifications for employment, and is authorized under Title 5, USC, Section 3302 and 3361. DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. The Department of the Interior (DOI) places a high value on diversity of experience and cultural perspectives and encourages applications from all interested eligible candidates. Diversity, equity, inclusion, and accessibility (DEIA) are fundamental principles that guide the Department and allow us to successfully achieve our mission. THE FEDERAL GOVERNMENT IS AN EQUAL OPPORTUNITY EMPLOYER. Agency Benefits: USGS has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework in accordance with the DOI Telework policy and with supervisor approval. The official worksite for the selectee is the duty station identified in this vacancy announcement. The selectee will typically report to this duty location on a regular and recurring weekly basis. For additional information on our internal telework policy, please reference the Department of the Interior Telework Handbook at: https://www.doi.gov/telework/policies. Working for the U.S. Geological Survey offers a comprehensive benefits package that includes paid vacation, sick leave, and holidays; health, life, dental, vision, and long term care insurance, flexible spending accounts, and participation in the Federal Employees Retirement System.

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.

**Job Summary** : Performs compliance testing, document support and government forms preparation for complex retirement plan clients. Ensures that assigned plans remain tax qualified by meeting all IRS and DOL reporting and testing requirements, including reporting on all accounting and financial activity for the plan. Communicates with plan sponsors to update and correct required data necessary to perform various testing required by government regulations (ADP, ACP, 415, 401(a)(4), coverage and top heavy testing).

**Essential Functions** _Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions_ .

+ Investigates and clarifies client data or census problems

+ Prepares non-discrimination tests, top heavy tests, coverage tests, 415 annual addition tests on larger and more technically complex plans, including additional compliance testing that must be done such as 401(a)4

+ Review of testing and/or Government Forms

+ Maintains client database and enters changes into record keeping software

+ Completes testing and ensures quality control audit is performed

+ Serves as technical expertise to compliance analysts and provides resolutions to support business

+ Allocates employer profit sharing, matching and/or money purchase pension contributions based upon plan provisions and submits to plan sponsor for approval

+ Calculates contribution corrections or top-heavy minimum contributions for plan sponsors

+ Communicates test results and recommends solutions to client when specific failures are identified

+ Produces reports from record keeping system for preparation of government forms for client

+ Prepares Form 5500 and related schedules using government forms software

+ Submits financial reports and Form 5500 package for review, correction, approval and submission to client and governing agency

+ Prepares plan document restatements and amendments as requested by plan sponsor. Interprets prior plan document history

+ Works with administration team to produce distributions or allocations of contributions or forfeitures based upon client approval, and ensures deadlines are identified and met

+ Consults on, recommends, and implements resolutions to client issues, satisfaction, response and any other items necessary to assure customer loyalty

+ Maintains current awareness and understanding of legislative changes, IRS rulings, and expert opinions related to the processing of retirement plans

+ Research new issues to determine their impact on plan qualification status and communicates with manager on daily processing issues

+ Consistently meets and/or exceeds performance expectations with the ability to work under pressure in a very fast paced environment

+ Focuses on learning in everyday activities and events

+ Collaborates with and openly shares knowledge with colleagues

+ Regular, reliable, and punctual attendance

**Management Responsibilities (None)**

**Required Education, Experience and Certificates, Licenses, Registrations**

+ Bachelor’s degree in a business-related field or industry experience, or a combination of education and industry experience

+ 4+ years’ experience in employee benefits

+ Experience in testing and 5500

+ Strong MS Office skills

**Preferred (but not required) education or skills for this role**

+ ASPPA certification

+ ASC preferred

**Competencies**

+ Analytical

+ Avid Learner

+ Builds Collaborative Relationships

+ Customer Oriented

+ Detail Oriented

+ Excellent Verbal and Written Communication Skills

+ Information Seeker

+ Judgement

+ Planning and Organizing

+ Problem Solver

+ Resourceful

+ Team Player

+ Time Management

**TRAVEL: Up to** 5%

**OTHER DUTIES**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.

**Who We Are**

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans , insurance and consulting services . Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.

***We are offering a $2,500 sign on bonus for this position***

**Job Summary** : Performs compliance testing, document support, government forms preparation and review for moderately complex retirement plans.

**Essential Functions** _Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions_ .

+ Ensures that assigned plans remain tax qualified by meeting all IRS and DOL reporting and testing requirements

+ Performs reporting on all accounting and financial activity for the plan

+ Prepares all non-discrimination tests and other Compliance related testing on mostly larger and/or moderately complex plans

+ Performs contribution calculations on plans

+ Reviews legal plan documents, all employee data and determines participant eligibility

+ Reconciles and/or reviews all financial activity

+ Prepares all required government forms

+ Adheres to all Newport standard operating procedures and controls

+ Manages multiple tasks effectively by balancing high productivity with excellent service quality

+ Regular, reliable and punctual attendance

**Management Responsibilities**

+ None

**Required Education, Experience and Certificates, Licenses, Registrations**

+ Bachelor’s degree in a business related field or industry experience, or a combination of education and industry experience

+ 2+ years of progressive plan experience in third party administration environment

+ Preparing and explaining qualified plan compliance testing and government form filings

+ Strong MS Office skills required

**Preferred education or skills for this role**

+ ASPPA’s Retirement Plan Fundamental certificate (RPF-1 & RPF-2 exams)

+ ASC and FT William

**Competencies**

+ Analytical

+ Builds Collaborative Relationships

+ Customer Oriented

+ Detail Oriented

+ Verbal and Written Communication skills

+ Planning and Organizing

+ Team Player

+ Problem Solver

+ Time Management

+ Sound Judgment

**TRAVEL:** Up to 5%.

**OTHER DUTIES**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

**EQUAL OPPORTUNITY EMPLOYER**

Newport offers for employment are conditioned upon satisfactory completion of our employment screening process (including, but not limited to, a review of past employment and education records, background investigation, and/or credit check and fingerprints.)

Newport unequivocally rejects racism and discrimination of any kind and fosters an environment of belonging to provide access and opportunity for all. As an Equal Opportunity Employer we do not discriminate on the basis of race, religion, color, sex, sexual orientation, gender identify, gender expression, national origin, age, non-disqualifying physical or mental disability, veteran status, or any other basis covered by applicable law. All employment is decided on the basis of qualifications, merit, and business need.

Description

Robert Half is partnering with a company in Phoenix seeking an Accounts Payable/Admin Assistant to join its growing team! This position is onsite, NOT remote. The ideal candidate will have at least two years’ experience in Full Cycle Accounts Payable. You will be stationed at the front reception area, answering light to medium phones, greeting guests, handling all incoming and outgoing mail and general filing duties. Must know Excel and Word but experience in Sage is a plus. Excellent benefit package.

+ Responsible for Accounts Payable processing including coding, data entry, reconciliation, tracking and control

+ Preparing wire transfer data, including logs and other documentation

+ Preparing, running, and organizing weekly check runs and sending out payments

+ Gathering, reviewing, researching, and organizing invoices for vouching

+ Receiving and processing income mail

+ Reviewing statements, researching prior payments, and contacting vendors

Requirements

+ Minimum of 2 years related experience

+ Proficiency in Microsoft Office (Outlook, Excel, Word, Visio, Powerpoint)

+ Ability to organize projects and meet deadlines

+ Ability to effectively communicate

+ Ability to function independently with minimal instruction

+ Ability to calmly and professionally work with a variety of people and personalities

+ Ability to successfully accomplish multiple tasks, projects, and objectives

+ Strong attention to detail and organizational skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

Under the direction of the Manager FHC, the Administrative Assistant performs varied administrative and clerical work requiring initiative, independent judgment and actions. Duties include but are not limited to answering phones and directing calls, opening and distributing mail, gathering information and preparing reports, maintaining files, analyzes computer reports and performs staff support functions in order to maximize efficiency of the centers management and professional staff.

Valleywise Health is committed to providing high-quality, comprehensive benefits designed to help our employees and their families stay physically and financially fit. Known for the diversity of not only the community of patients we serve but also our workforce and the benefits we offer, such as:

+ Medical, Dental, and Vision Plans

+ Flexible Spending Accounts

+ Retirement Match in the Arizona State Retirement System (ASRS)

+ Paid Time Off and Paid Holidays

+ Sick and Extended Illness Bank

+ Tuition Reimbursement Programs

+ And much more

Salary Range: $16.87 - $24.88 Hourly

Qualifications:

Education:

+ Requires a high school diploma or GED. Associate's degree in business related courses preferred.

Experience:

+ Must have a minimum of one (1) year of progressively responsible Administrative Assistant or similar experience that demonstrates an understanding of the required knowledge, skills and abilities.

+ Prefer experience in a clinic setting.

Certification/Licensure:

+ Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety OR submit a completed Affidavit at time of hire.

+ Must complete fingerprint clearance card application within seven (7) days of hire date.

+ Must present actual card within 90 days of applying for fingerprint clearance card.

Knowledge, Skills & Abilities:

+ Prefer knowledge of the following registration systems: Star, PHS, Medifax, Payment Tech, Chartmax COPA net, PACS, and ABNs.

+ Requires the ability to read, write and speak effectively in English.

+ Must have ability to work with culturally diverse people.

+ Requires excellent interpersonal, communication, time management and customer service skills.

+ Requires the ability to operate a computer in a Windows environment

In accordance with Navajo Nation and federal law, TCRHCC has implemented an Affirmative Action Plan pursuant to the Navajo Preference in Employment Act. Pursuant to this Plan and corresponding TCRHCC Policy, applicants who meet the necessary qualifications for this position and (1) are enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe will be given preference in hiring and employment for this position, (2) are legally married to enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe and meet residency requirements will be given secondary preference, and (3) are enrolled members of other federally-recognized American Indian Tribes will be given tertiary preference.

POSITION SUMMARY

This position provides administrative support to the Senior Project Manager. Duties comprise of performing budgetary, clerical, procurement, time keeping and providing customer service to support the Office of Project Management. This position requires a high level of independence and excellent judgement and interpersonal skills to work with all levels of the organization. Ensures daily operations and activities are addressed through effective communication and organization. We are looking for a creative, motivated, and highly collaborative team player. The ideal candidate will have strong multi-tasking abilities. The person will work in the office under the direction of the Senior Project Manager and will be responsible for many administrative tasks vital to the success of the department. The position requires a team player with excellent communication, writing, multi-tasking, and problem-solving skills. The right candidate will possess curiosity and excitement around the “why” and “how” of our work.

NECESSARY QUALIFICATIONS

Education:

Must have an Associate’s Degree in any field of study

Experience:

Two (2) years of experience in a fast-paced office environment with demonstrated ability to manage and prioritize multiple assignments/projects, completing tasks and demands while meeting deadlines.

Experience:

Must have and maintain an unrestricted current valid state driver’s license.

Other Skills and Abilities:

A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas:

+ Positive working relationships with others

+ Possession of high ethical standards and no history of substantiated complaints

+ Reliable and dependable; reports to work as scheduled avoiding excessive absences

+ Knowledge of office management systems and procedures

+ Ability to handle sensitive and highly confidential information

+ Must be able to work independently and be highly motivated, organized, and efficient

+ Strong organizational and planning skills

+ Attention to detail and problem-solving skills

+ Excellent customer service skills and ability to work as a key team member with a diverse group of professional staff at all levels.

+ Completion of and above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job

+ Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job.

+ Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job.

+ Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading, or incomplete information, as determined by TCRHCC.

MENTAL AND PHYSICAL EFFORT

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform

Physical:

This position requires frequent sitting, walking, standing, reaching, and maintaining balance. Occasionally the job requires driving, climbing, kneeling, crouching, testing bending and carrying. Incumbent must be able to lift, push and pull for greater than ¾ day up to 24 lbs.; and, occasionally lift-up to 50 pounds. Requires availability for responding to emergencies at night (sleep may be disrupted). Sensory requirements for this position are to have the prolonged ability for hearing normal speech and telephone use. Must be able to frequently utilize far vision, near vision, and color vision. Incumbent must be able to occasionally have the ability for depth perception, seeing fine details, and hearing overhead pages thru loudspeaker. Incumbent will need to have the ability to lift-up to 25 lbs. for prolonged periods of time and occasionally lift-up to 50 lbs. Must have the ability with hand manipulation of prolonged periods of simple grasping and use of keyboards. Must occasionally be able to use hands for firm grasping and fine manipulation. Incumbent must be able be flexible with schedule to meet the needs of the unit.

Mental:

Exercise independent judgment to ensure high standards for facility safety and accessibility, which significantly impacts the environment for patient care and services; may deviate from existing department or corporation practices to resolve operating problems. Incumbent must be able work prolong times during work day to cope with high levels of stress; make decisions under high pressure; cope with anger/fear/hostility of others in a calm way; manage altercations; concentrate; handle a high degree of flexibility; handle multiple priorities in stressful situations; and, demonstrate high degree of patience. Must be able to frequently work alone. Incumbent may occasionally need to be able to adapt to shift work, accept flexible schedule to meet unit needs; and, work in areas that are close and crowded.

Environmental:

Incumbent may be frequently exposed to infectious diseases; dust, fumes, gases; extremes in temperature or humidity; and, hazardous or moving equipment. Incumbent may occasionally be exposed to chemical agents; unprotected heights; and, loud noises.

ESSENTIAL FUNCTIONS:

+ Work independently, or with minimal supervision, in performing office duties in a responsible and confidential manner.

+ Perform day-to-day administrative activities and operations for the Office of Project Management.

+ Excellent written and verbal communication skills as well as interpersonal skills.

+ Customer focus, dedicated to meeting the expectations and requirements of the external and internal customer, by acting with the customer in mind, establishing and maintaining effective relationships with customers, and gaining their trust and respect.

+ Manage multiple tasks and have excellent follow-up skills both internally and externally.

+ Self-starter with the ability to self-manage project assignments from start to finish with minimal oversight.

+ Technical production skills are necessary and require a demonstrated ability to effectively use a multi-line phone system and computer software like Microsoft Office Suite.

+ Ability to balance multiple short-term deadlines against long-term goals

+ Ability to comfortably and professionally represent the department in business and social settings

+ Coordinate scheduling of meetings, conferences, appointments, and travel logistics for the Office of Project Management.

+ Communicate with other employees, departments and public to provide information and assistance relating to Project Management

+ Maintain confidentiality of conversations, files, mail, facsimiles, and all other business-related documents.

+ Receive incoming telephone calls and visitors, identifies nature of business, and determines appropriate course of action.

+ Tracking department budgets: expenditures, processing invoices, payments, travel reimbursement requests.

+ Request GSA/Corporation vehicles for Project Management staff as needed

+ Coordinate travel for department staff including scheduling transportation, making lodging reservations and prepare travel reports

+ Review each completed work order to ensure that labor hours and material costs are accurately reported and charged against the appropriate cost center and account code(s).

+ Provide monthly reports on open/closed work orders, material costs, labor hours, inventory and similar information utilizing the Four Rivers/TMS software (program(s).

+ Prepare and review accuracy of all obligating procurement documents for requisitions, purchase orders, contracts, travel/training, credit card purchases, etc. making sure process and timeframes are met.

+ Maintain a tracking system to ensure all supplies, contracts, services, or equipment ordered are received and ensure follow-up on backorders including inventory of all received goods, supplies, contracts & services, and equipment to obtain as accurate count.

+ Create a supply order list (with catalog numbers) in Workplace for the Office of Project Management.

+ Update and maintain financial records and commitment register for status of the Facility Department using past and present data. Prepare reports that reflect monthly spending and current balances for the department.

+ Establish and maintain Vendor Files, purge as needed

+ Assemble necessary material and equipment for meetings, conferences, or other gatherings; take meeting minutes or reports that are current and accurate.

+ Ensure proper PPE is always worn while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield.

+ Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates)

+ Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee, and external customer satisfaction.

+ Comply with established policies and procedures, rules, and regulations.

Requisition ID: 2023-1310

External Company Name: Tuba City Regional Health Care Corporation

External Company URL: https://tchealth.org/

Street: PO Box 600

Telecommute: No

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

**Position Overview:**

The CLOSER AM System Administrator manages the configuration and customization needs for the CLOSER AM (Asset Management) platform for Servicing and Asset Management (SAM). In addition, the System Administrator owns customization requests through the documentation of user needs, development of functional user requirements and story boards, testing of enhancements, and production support. The System Administrator is tasked with becoming a subject matter expert in the usage of the system by all functional groups as well as all system integration points, both upstream and downstream.

The System Administrator will also be responsible for leading process reengineering projects as they apply to the usage of CLOSER AM. They will need to be able to clearly define the objectives, define tasks, create, and maintain project plans, develop flow chart diagrams and communicate updates and findings to CRE leadership.

The System Administrator will be responsible for leading the development of the CLOSER AM platform’s reporting needs. An ability to clearly document the end user’s request combined with an understanding of the data structure and business process will be core to fulfilling this aspect of the role.

**Essential Job Functions:**

+ Acting as the CLOSER Subject Matter Expert with technical and business teams to configure, implement, and provide production support for CLOSER AM

+ Development of reports using CLOSER AM’s Enterprise Report Builder

+ Monthly communication to the user base of new features of CLOSER AM with a focus on how the latest enhancements can create efficiencies

+ Establishing strategies for future CLOSER AM enhancements and plans for driving adoption of the system

+ Tracking all CLOSER AM system defects and resolutions

+ Leading the development of CLOSER AM training materials

+ Developing and implementing process controls to ensure accuracy of CLOSER AM data

+ Other activities as may be assigned by your manager

**Qualifications/ Requirements:**

+ Bachelor’s degree in Business Administration, Technology, or Finance or equivalent combination of education and experience

+ 6 years of experience in commercial real estate finance or commercial real estate technology

+ Fluency in Azure DevOps, MS Excel, MS Project, and Visio or other flowcharting software

+ Excellent business writing skills and professional verbal skills

+ Proficiency in the creation of functional user specifications

+ Knowledge of relational database concepts

+ Excellent time management and organizational skills

+ Creative problem-solving capabilities, often creating solutions rather than following predefined steps

+ Knowledge of Agile project management concepts

**Special Requirements:**

+ The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment

**Working Conditions:**

+ Office environment with frequent computer, mouse, keyboard use

+ Alternating between sitting or standing as needed

+ Hearing, talking, reaching, grasping

\#LI-AS1 #LI-REMOTE

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

EEO is the Law (https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf)

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Remote, RE, USA

USA

The annual full time base salary range for this role is ($65,000 - $110,000). Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Senior Workforce Planning Analyst

**Job Description Summary**

Works to ensure acceptable service levels, abandonment rates and reporting of call handling related metrics. Responsible for intra-day analysis of call flow, contractual answer times and performance goals based on analytical analysis. Will work closely with the leadership of the call center teams on optimization of Workforce Management Tools.

**Job Description**

+ Manages and provides internal Technical Support on the Workforce Management Tools (Avaya CMS, Avaya QM, Avaya/Verint WFM, Verint Desktop Process Analytics, Avaya Performance Management Tools, Workday) to optimize utilization of resources. Maintain relationships with various vendors (Avaya, Verint, etc.).

+ Monitors the call center activity on a real time basis to ensure service level targets are achieved consistently through optimal utilization of resources.

+ Forecasts monthly, weekly, daily and interval level call activity based on historical trends and key business drivers to determine staffing needs and employee schedules required to achieve performance metrics

+ Supports team leaders with the scheduling of employees, productivity tracking, maintaining work schedules, coordination of off-phone activities, and approval of PTO, overtime and flexible time off.

+ Possesses a level of accountability in the achievement of service performance goals and client specific performance guarantee targets. Manage business continuity planning/testing.

+ Managed the coordination, production, accuracy and timeliness of ACD agent, team and overall performance reports for both internal and external distribution. Helps coordinate telecommunication changes.

+ Uses historical call data, interval arrival patterns, average handle times, service level targets, Erlang tables, and other data as necessary to develop forecasts, staffing plans, and schedules that will ensure service level achievement at minimal cost. Able to develop staffing models needed to respond to Request for Proposals (RFP).

**Responsibilities**

+ Experience with Excel spreadsheets, ACD reports, forecasting methodologies and tools.

+ MS Access Database knowledge and experience with Workforce Management programs.

+ 5+ years' workforce planning experience

+ Avaya Workforce Management Tools (Avaya WFM, Avaya QM, Avaya CMS, Verint DPA, Avaya Performance Mgt.

**Work Experience**

Work Experience - Required:

Workforce Planning

Work Experience - Preferred:

**Education**

Education - Required:

Education - Preferred:

Associates

**Certifications**

Certifications - Required:

Certifications - Preferred:

Potential pay for this position ranges from $51,230.00 - $76,850.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/careers/benefits/) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law._

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **​** If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Business Analyst II- REMOTE

**Job Description Summary**

Serves as liaison between departmental team business owners, end users, IT, Claims and Clinical departments. Responds to ad hoc requests for support, reports and analysis. Supports departmental management team by providing trending and performance data. Supports special projects. Maintains and monitors reporting queues and requests (if appropriate), and internal share point sites. May participate in full life cycle development by performing requirements analysis, process development and design, and testing using development methodology. Collaborates with functional teams, as well as with IT business analysts and programmers to develop detailed design specifications according to standards.

**Job Description**

+ Develops and documents workflow, systems requirements, system impact analysis, systems design, process analysis and testing (including reasonableness checks) using software development methodology to provide efficient, cost-effective solutions as directed. Identifies impact of solutions on existing and future systems. May perform operational activities.

+ Creates and maintains standard related reports to support operational and development needs.

+ Manages reporting and requests for ad hoc reports to support sales, implementation, new product development, specials.

+ Queries data warehouse and internal databases and prepares user friendly reports according to requestors? requirements.

+ Creates and maintains internal management tools and databases to support CQI, rates, workflow business rules and system configuration, reimbursement and document management requirements.

+ Develops and maintains project plans. Manages small to medium sized projects, system enhancements impacting data management.

+ Conducts root cause analyses, gathering data to pinpoint problem areas on which to focus, validating that the analysis is data driven, recommending and implementing solutions and evaluating those results, and implementing controls to monitor consistent use of the solution.

+ Participates in design plans for implementation, produces user documentation and training materials. May conduct end user training.

+ Provides status reports that give a detailed description of the current project's progress and indicates time devoted to each task of the project; leads status meetings, creating agendas and documenting meeting minutes as needed.

+ Identifies reporting needs based on system configuration and workflows and documents reporting requirements and testing of new reports in development prior to implementation to Production.

+ Participates in initiatives or projects that support process improvements, leveraging new system capabilities or the integration of data/other applications into existing systems.

+ Performs other duties as assigned.

**Responsibilities**

+ Related professional experience in the managed care, healthcare, or insurance industries.

+ Analytical/problem solving skills.

+ Excellent verbal and written communication skills.

+ Strong PC background and efficient in using standard software.

+ Knowledge of system process analysis and/or program management, estimating IT system development, and testing.

+ For positions supporting Medicare, requires experience working in Medicare Operations.

**Work Experience**

Work Experience - Required:

Business Analysis

Work Experience - Preferred:

**Education**

Education - Required:

A Combination of Education and Work Experience May Be Considered., Bachelors

Education - Preferred:

**Certifications**

Certifications - Required:

Certifications - Preferred:

Potential pay for this position ranges from $54,190.00 - $86,690.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/careers/benefits/) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law._

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **​** If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].