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STEM

Aircraft Structure, Surfaces, Rigging, and Systems Assemblers

Assemble, fit, fasten, and install parts of airplanes, space vehicles, or missiles, such as tails, wings, fuselage, bulkheads, stabilizers, landing gear, rigging and control equipment, or heating and ventilating systems.

A Day In The Life

STEM Field of Interest

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Salary Breakdown

Aircraft Structure, Surfaces, Rigging, and Systems Assemblers

Average

$48,270

ANNUAL

$23.21

HOURLY

Entry Level

$37,470

ANNUAL

$18.02

HOURLY

Mid Level

$47,050

ANNUAL

$22.62

HOURLY

Expert Level

$62,730

ANNUAL

$30.16

HOURLY


Supporting Programs

Aircraft Structure, Surfaces, Rigging, and Systems Assemblers

Sort by:


Chandler-Gilbert Community College (MCCCD)
 Associate's Degree  

Chandler-Gilbert Community College (MCCCD)
 Credential  

Current Available & Projected Jobs

Aircraft Structure, Surfaces, Rigging, and Systems Assemblers

215

Current Available Jobs

760

Projected job openings through 2030


Top Expected Tasks

Aircraft Structure, Surfaces, Rigging, and Systems Assemblers


Knowledge, Skills & Abilities

Aircraft Structure, Surfaces, Rigging, and Systems Assemblers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Mathematics

KNOWLEDGE

Education and Training

KNOWLEDGE

English Language

KNOWLEDGE

Mechanical

KNOWLEDGE

Production and Processing

SKILL

Quality Control Analysis

SKILL

Active Listening

SKILL

Critical Thinking

SKILL

Monitoring

SKILL

Complex Problem Solving

ABILITY

Problem Sensitivity

ABILITY

Near Vision

ABILITY

Finger Dexterity

ABILITY

Information Ordering

ABILITY

Manual Dexterity


Job Opportunities

Aircraft Structure, Surfaces, Rigging, and Systems Assemblers

  • Operations Manager (Field Superintendent) - Commercial Landscape Maintenance
    Utilities Service, LLC    Phoenix, AZ 85067
     Posted about 17 hours    

    **Description**

    COMPANY OVERVIEW:

    Who We Are

    We understand that providing great services to customers is only part of what exemplifies an exceptional company. At ILM, not only do we offer superior commercial landscape services, but we also take the time to create outstanding client relationships. These relationships enhance the customer experience as we become a valued member of their team. As part of the Aspen Grove Landscape Companies, we offer the expertise and personal touch of a local partner, coupled with the vast resources of a national organization. We’ll take the stress out of managing your landscape and go above and beyond your expectations to win your trust.

    Proof of the trust that our customers place in us is ILM being named “The Best of Arizona Business” by Ranking Arizona over many consecutive years. Our use of current technology, state-of-the-art equipment, and technical training of all employees ensures that our clients receive both outstanding landscape services and superior customer service. We provide our customers with complete horticultural programs including turf maintenance, weed control, fertilization, soil conditioning, shrub and groundcover maintenance, small tree pruning, seasonal color planting and rotation, and arbor needs serviced by our tree division.

    Our Mission

    Our mission is to focus on the highest safety and quality standards while delivering the best in landscape care and management to our clients.

    Our Values

    + Quality – The ability to understand the needs and expectations of our customers and staff, and to continuously provide services that satisfy those needs and exceed expectations.

    + Integrity –To achieve the highest standards of integrity in all the services we deliver to customers. To provide a culture based on integrity and a continuous improvement process, enabling employees to achieve personal and career goals.

    + Communication – Nurturing relationships with our customers year after year, delivering services with honesty, loyalty, and good old-fashioned hard work.

    COMPENSATION & BENEFITS

    + Competitive Salary

    + Company Vehicle, Cell Phone & Laptop

    + Comprehensive Benefits (Medical, Dental, Vision)

    + Life Insurance

    + Voluntary LTD

    + 401k (Match)

    + PTO

    + Paid Holidays

    + Paid Training & Development

    POSITION SUMMARY:

    The Operations Manager is responsible for managing all aspects of operations and production on a portfolio of maintenance accounts including labor, materials and equipment. This position reports directly to the Branch Manager and is responsible for managing a book of business at a minimum of $1 Million.

    ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

    + Support company vision, policies, procedures, safety/training programs, perform accordingly and pass along to other employees.

    + To be familiar with each job’s specifications and ensure compliance with quality and efficiency standards.

    + Work with management team to map out the seasonal work schedules. Develop, communicate and maintain schedules for maintenance work on all jobs, coordinate manpower, equipment and materials in a timely fashion.

    + Perform inspections of equipment and vehicles to see that all is being maintained properly.

    + Ensure client requests are responded to in a timely manner. Manage operational issues and quickly implement alternative and creative solutions. Communicate proactively and work in concert with the Client Management team to resolve client concerns when applicable.

    + Manage budget and monitor job cost reports regularly and report back to crew to increase productivity and job efficiency including total hours worked by crew and services performed to ensure quality and profitability. Provide long and short-term planning for maximum efficiency and no wasted time for Crews.

    + Manage and lead several teams. Assist in the hiring and successful onboarding of new team members. Encourage growth and development through training programs and succession planning. Provide coaching and timely feedback to optimize performance. Oversee and implement performance improvement processes when needed.

    + Train employees on all aspects of job (safety, quality, efficiency, equipment).

    + Work closely with the Branch Manager to lead the branch and meet monthly budgets.

    KPI’S:

    + Quality Control Audits, 90% or better.

    + Safety Inspections, 100% complete, 90% passing or better.

    + Contract Renewal 95% or better.

    + Quality jobs completed on time within the budgeted hours.

    + Customer Surveys demonstrate favorable remarks.

    + Equipment Inspections show that maintenance program is followed.

    + Crews working safely and efficiently in accordance with Company standard.

    + Crew leaders working at a high level with an emphasis on accountability.

    + Critical field best practices are understood by all team members and followed on a consistent basis.

    + Employees are being developed in accordance with the appropriate HR processes.

    + Aspire best practices are followed in the area of time tracking, purchase orders and scheduling.

    EDUCATION & EXPERIENCE QUALIFICATIONS:

    + Minimum of a high school diploma or GED. Bachelor’s degree in business or a related field preferred.

    + 2 – 5 years of experience as a supervisor/manager with proven ability to train, nurture and develop employees and determine leadership skills in others. General knowledge of irrigation systems & turf management programs.

    + Experience in Aspire Landscape Operating System preferred.

    SKILLS & ABILITIES QUALIFICATIONS:

    + Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently with ease and professionalism.

    + Exceptional problem-solving skills.

    + Ability to work independently with a high level of accountability and responsibility for all activities of self and team.

    + Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members and clients both verbally and written.

    + Must be able to maintain confidentiality and trust when dealing with difficult, sensitive and confidential issues.

    + Strong working knowledge of computers with proficiency in Microsoft Outlook, Word and Excel. Experience.

    + Travel required between client work sites, as well as other operational sites. Occasional travel to facilitate training may also be required.

    + Valid driver’s license with a reasonably clean record.

    PHYSICAL REQUIREMENTS:

    Key:

    Rarely = less than 10%

    Occasionally = up to 33%

    Frequently = up to 66%

    Continuously = 67% to 100%

    Rarely:Crawling, climbing poles, color vision, climbing ladders, balancing, lifting up to 50lbs.

    Occasionally:Sitting, stooping, kneeling, squatting, body twisting, climbing on/off truck, gripping lifting over 10lbs to 50lbs, reaching, range of motion, depth perception, lifting, carrying, pushing, pulling, climbing stairs, lifting up to 10 lbs.

    Frequently:Standing, walking, sense of touch, manual dexterity, reading.

    Continuously:Speaking clearly, seeing distant, seeing, hearing – speech range.

    Continuously: Sitting, speaking clearly, color vision.

    **Benefits**

    We offer a competitive benefits package that provides a foundation of support for the health, safety, and security of you and your family. We are proud to extend a broad selection of benefits to meet your needs—and medical, dental, and vision benefits start on the first day of employment.

    **Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.**

    **An Equal Opportunity Employer.**

    **Please note:**

    + _All job offers are subject to pre-employment drug screening and a background check._

    + _Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position._

    **Notice to Agencies:** We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.


    Employment Type

    Full Time

  • Operations Manager (Field Superintendent) - Commercial Landscape Maintenance
    Utilities Service, LLC    Tempe, AZ 85282
     Posted about 17 hours    

    **Description**

    COMPANY OVERVIEW:

    Who We Are

    We understand that providing great services to customers is only part of what exemplifies an exceptional company. At ILM, not only do we offer superior commercial landscape services, but we also take the time to create outstanding client relationships. These relationships enhance the customer experience as we become a valued member of their team. As part of the Aspen Grove Landscape Companies, we offer the expertise and personal touch of a local partner, coupled with the vast resources of a national organization. We’ll take the stress out of managing your landscape and go above and beyond your expectations to win your trust.

    Proof of the trust that our customers place in us is ILM being named “The Best of Arizona Business” by Ranking Arizona over many consecutive years. Our use of current technology, state-of-the-art equipment, and technical training of all employees ensures that our clients receive both outstanding landscape services and superior customer service. We provide our customers with complete horticultural programs including turf maintenance, weed control, fertilization, soil conditioning, shrub and groundcover maintenance, small tree pruning, seasonal color planting and rotation, and arbor needs serviced by our tree division.

    Our Mission

    Our mission is to focus on the highest safety and quality standards while delivering the best in landscape care and management to our clients.

    Our Values

    + Quality – The ability to understand the needs and expectations of our customers and staff, and to continuously provide services that satisfy those needs and exceed expectations.

    + Integrity –To achieve the highest standards of integrity in all the services we deliver to customers. To provide a culture based on integrity and a continuous improvement process, enabling employees to achieve personal and career goals.

    + Communication – Nurturing relationships with our customers year after year, delivering services with honesty, loyalty, and good old-fashioned hard work.

    COMPENSATION & BENEFITS

    + Competitive Salary

    + Company Vehicle, Cell Phone & Laptop

    + Comprehensive Benefits (Medical, Dental, Vision)

    + Life Insurance

    + Voluntary LTD

    + 401k (Match)

    + PTO

    + Paid Holidays

    + Paid Training & Development

    POSITION SUMMARY:

    The Operations Manager is responsible for managing all aspects of operations and production on a portfolio of maintenance accounts including labor, materials and equipment. This position reports directly to the Branch Manager and is responsible for managing a book of business at a minimum of $1 Million.

    ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

    + Support company vision, policies, procedures, safety/training programs, perform accordingly and pass along to other employees.

    + To be familiar with each job’s specifications and ensure compliance with quality and efficiency standards.

    + Work with management team to map out the seasonal work schedules. Develop, communicate and maintain schedules for maintenance work on all jobs, coordinate manpower, equipment and materials in a timely fashion.

    + Perform inspections of equipment and vehicles to see that all is being maintained properly.

    + Ensure client requests are responded to in a timely manner. Manage operational issues and quickly implement alternative and creative solutions. Communicate proactively and work in concert with the Client Management team to resolve client concerns when applicable.

    + Manage budget and monitor job cost reports regularly and report back to crew to increase productivity and job efficiency including total hours worked by crew and services performed to ensure quality and profitability. Provide long and short-term planning for maximum efficiency and no wasted time for Crews.

    + Manage and lead several teams. Assist in the hiring and successful onboarding of new team members. Encourage growth and development through training programs and succession planning. Provide coaching and timely feedback to optimize performance. Oversee and implement performance improvement processes when needed.

    + Train employees on all aspects of job (safety, quality, efficiency, equipment).

    + Work closely with the Branch Manager to lead the branch and meet monthly budgets.

    KPI’S:

    + Quality Control Audits, 90% or better.

    + Safety Inspections, 100% complete, 90% passing or better.

    + Contract Renewal 95% or better.

    + Quality jobs completed on time within the budgeted hours.

    + Customer Surveys demonstrate favorable remarks.

    + Equipment Inspections show that maintenance program is followed.

    + Crews working safely and efficiently in accordance with Company standard.

    + Crew leaders working at a high level with an emphasis on accountability.

    + Critical field best practices are understood by all team members and followed on a consistent basis.

    + Employees are being developed in accordance with the appropriate HR processes.

    + Aspire best practices are followed in the area of time tracking, purchase orders and scheduling.

    EDUCATION & EXPERIENCE QUALIFICATIONS:

    + Minimum of a high school diploma or GED. Bachelor’s degree in business or a related field preferred.

    + 2 – 5 years of experience as a supervisor/manager with proven ability to train, nurture and develop employees and determine leadership skills in others. General knowledge of irrigation systems & turf management programs.

    + Experience in Aspire Landscape Operating System preferred.

    SKILLS & ABILITIES QUALIFICATIONS:

    + Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently with ease and professionalism.

    + Exceptional problem-solving skills.

    + Ability to work independently with a high level of accountability and responsibility for all activities of self and team.

    + Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members and clients both verbally and written.

    + Must be able to maintain confidentiality and trust when dealing with difficult, sensitive and confidential issues.

    + Strong working knowledge of computers with proficiency in Microsoft Outlook, Word and Excel. Experience.

    + Travel required between client work sites, as well as other operational sites. Occasional travel to facilitate training may also be required.

    + Valid driver’s license with a reasonably clean record.

    PHYSICAL REQUIREMENTS:

    Key:

    Rarely = less than 10%

    Occasionally = up to 33%

    Frequently = up to 66%

    Continuously = 67% to 100%

    Rarely:Crawling, climbing poles, color vision, climbing ladders, balancing, lifting up to 50lbs.

    Occasionally:Sitting, stooping, kneeling, squatting, body twisting, climbing on/off truck, gripping lifting over 10lbs to 50lbs, reaching, range of motion, depth perception, lifting, carrying, pushing, pulling, climbing stairs, lifting up to 10 lbs.

    Frequently:Standing, walking, sense of touch, manual dexterity, reading.

    Continuously:Speaking clearly, seeing distant, seeing, hearing – speech range.

    Continuously: Sitting, speaking clearly, color vision.

    **Benefits**

    We offer a competitive benefits package that provides a foundation of support for the health, safety, and security of you and your family. We are proud to extend a broad selection of benefits to meet your needs—and medical, dental, and vision benefits start on the first day of employment.

    **Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.**

    **An Equal Opportunity Employer.**

    **Please note:**

    + _All job offers are subject to pre-employment drug screening and a background check._

    + _Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position._

    **Notice to Agencies:** We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.


    Employment Type

    Full Time

  • Hybrid Cloud & Operations- Manager
    PwC    Phoenix, AZ 85067
     Posted about 19 hours    

    **Specialty/Competency:** Platform Engineering & Architecture

    **Industry/Sector:** Not Applicable

    **Time Type:** Full time

    **Travel Requirements:** Up to 80%

    At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

    Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

    Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

    Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

    + Analyse and identify the linkages and interactions between the component parts of an entire system.

    + Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

    + Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

    + Develop skills outside your comfort zone, and encourage others to do the same.

    + Effectively mentor others.

    + Use the review of work as an opportunity to deepen the expertise of team members.

    + Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

    + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

    The Opportunity

    As part of the Infrastructure - Cloud Operations team you lead efforts in designing, building, and migrating cloud infrastructure, focusing on technical resilience and disaster recovery. As a Manager, you lead teams and manage client accounts, emphasizing strategic planning and mentoring junior staff. You are responsible for developing IT resilience strategies, conducting workshops, and enhancing client resilience capabilities, while maintaining professional standards and embracing innovation.

    Responsibilities

    - Lead the design and implementation of cloud infrastructure solutions

    - Guide teams in developing strategies for IT resilience

    - Manage client engagements with a focus on strategic planning

    - Mentor junior team members to enhance their professional growth

    - Conduct workshops to improve client resilience capabilities

    - Maintain exemplary standards in project deliverables and client interactions

    - Embrace and promote innovative technologies and methodologies

    - Foster a culture of continuous improvement and learning

    What You Must Have

    - Bachelor's Degree

    - 5 years of experience

    What Sets You Apart

    - Master's Degree in Computer and Information Science, Information Technology, Computer Science, or Risk Management preferred

    - Certification(s) from a leading cloud service provider (AWS, Azure, GCP)

    - Certification(s) from a leading on-premises infrastructure provider (VMware, Nutanix Microsoft, NetApp, EMC, Cisco, Arista)

    - Business Continuity Professional (CBCP)

    - ITIL Certification

    - Information Systems Security Professional (CISSP)

    - Information Systems Auditor (CISA)

    - AWS or Azure certifications related to resilience or infrastructure

    - Excelling in communication and presentation skills

    Learn more about how we work: https://pwc.to/how-we-work

    PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

    All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

    For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

    Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

    The salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

    \#LI-Hybrid


    Employment Type

    Full Time

  • Pharmacy Operations Manager
    Walgreens    PHOENIX, AZ 85067
     Posted 2 days    

    **Job Description:**

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

    + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

    + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

    **Customer Experience**

    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

    + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

    **Operations**

    + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

    + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

    + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

    + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

    + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

    + Accountable for completion of non-clinical patient calls.

    + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

    + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

    + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

    + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

    + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

    + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

    + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

    **People & Performance Management**

    + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

    + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

    + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

    + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

    + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

    **Training & Personal Development**

    + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

    + Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

    + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

    + Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

    **Communication**

    + Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

    + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

    **Job ID:** 1561852BR

    **Title:** Pharmacy Operations Manager

    **Company Indicator:** Walgreens

    **Employment Type:** Full-time

    **Job Function:** Retail

    **Full Store Address:** 3605 E THOMAS RD,PHOENIX,AZ,85018-07505-03789-S

    **Full District Office Address:** 3605 E THOMAS RD,PHOENIX,AZ,85018-07505-03789-S

    **External Basic Qualifications:**

    + High School Diploma, GED, or equivalent.

    + PTCB or ExCPT certification (except in Puerto Rico).

    + Has one year of work experience as a pharmacy technician in a retail or hospital setting.

    + Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

    + Requires willingness to work flexible schedule, including evening and weekend hours.

    **Preferred Qualifications:**

    + Previous people management/ leadership experience.

    + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

    We will consider employment of qualified applicants with arrest and conviction records.

    This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

    **Shift:** Various

    **Store:** 03789-PHOENIX AZ


    Employment Type

    Full Time

  • Pharmacy Operations Manager
    Walgreens    TUCSON, AZ 85702
     Posted 2 days    

    **Job Description:**

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

    + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

    + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

    **Customer Experience**

    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

    + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

    **Operations**

    + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

    + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

    + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

    + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

    + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

    + Accountable for completion of non-clinical patient calls.

    + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

    + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

    + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

    + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

    + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

    + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

    + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

    **People & Performance Management**

    + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

    + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

    + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

    + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

    + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

    **Training & Personal Development**

    + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

    + Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

    + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

    + Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

    **Communication**

    + Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

    + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

    **Job ID:** 1562137BR

    **Title:** Pharmacy Operations Manager

    **Company Indicator:** Walgreens

    **Employment Type:** Full-time

    **Job Function:** Retail

    **Full Store Address:** 1900 S 6TH AVE,TUCSON,AZ,85713-03303-03377-S

    **Full District Office Address:** 1900 S 6TH AVE,TUCSON,AZ,85713-03303-03377-S

    **External Basic Qualifications:**

    + High School Diploma, GED, or equivalent.

    + PTCB or ExCPT certification (except in Puerto Rico).

    + Has one year of work experience as a pharmacy technician in a retail or hospital setting.

    + Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

    + Requires willingness to work flexible schedule, including evening and weekend hours.

    **Preferred Qualifications:**

    + Previous people management/ leadership experience.

    + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

    We will consider employment of qualified applicants with arrest and conviction records.

    This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

    **Shift:** Various

    **Store:** 03377-TUCSON AZ


    Employment Type

    Full Time

  • Pharmacy Operations Manager
    Walgreens    TUCSON, AZ 85702
     Posted 2 days    

    **Job Description:**

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

    + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

    + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

    **Customer Experience**

    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

    + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

    **Operations**

    + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

    + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

    + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

    + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

    + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

    + Accountable for completion of non-clinical patient calls.

    + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

    + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

    + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

    + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

    + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

    + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

    + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

    **People & Performance Management**

    + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

    + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

    + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

    + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

    + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

    **Training & Personal Development**

    + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

    + Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

    + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

    + Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

    **Communication**

    + Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

    + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

    **Job ID:** 1562631BR

    **Title:** Pharmacy Operations Manager

    **Company Indicator:** Walgreens

    **Employment Type:** Full-time

    **Job Function:** Retail

    **Full Store Address:** 3910 E 22ND ST,TUCSON,AZ,85711-05333-05892-S

    **Full District Office Address:** 3910 E 22ND ST,TUCSON,AZ,85711-05333-05892-S

    **External Basic Qualifications:**

    + High School Diploma, GED, or equivalent.

    + PTCB or ExCPT certification (except in Puerto Rico).

    + Has one year of work experience as a pharmacy technician in a retail or hospital setting.

    + Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

    + Requires willingness to work flexible schedule, including evening and weekend hours.

    **Preferred Qualifications:**

    + Previous people management/ leadership experience.

    + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

    We will consider employment of qualified applicants with arrest and conviction records.

    This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

    **Shift:** Various

    **Store:** 05892-TUCSON AZ


    Employment Type

    Full Time

  • Operations Manager - Fulfillment Center - Tucson, AZ
    Target    Tucson, AZ 85702
     Posted 2 days    

    The pay range is $71,000.00 - $128,000.00

    Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

    **About us:**

    Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here (https://corporate.target.com/about) .

    A role in Distribution and Receive Centers means being on the very front lines of getting product to the guest as fast as possible – a critical differentiator and one of the most essential functions within Logistics. Whether it’s through focusing on regional or upstream distribution centers, target.com fulfillment centers, or import warehouses, you’ll have the chance to positively impact thousands of fellow team members and Target guests worldwide. There’s so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results, Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we’re always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business.

    A role as an Operations Manager provides a chance to influence with a focus on safety, leadership, excellence, self-motivation, problem-solving and teamwork. You will foster a “safety first” culture through awareness, training and accountability. You will quickly establish yourself as an engaging and inclusive leader with ownership for the team’s ability to maximize its productivity, growth and development. Create a positive work environment though real-time observation and specific, constructive and actionable feedback. Working with a sense of urgency will help ensure that ensure that operational plans are executed, performance and budget goals are achieved and teams are kept informed and coordinated across functions. You’ll have the autonomy to innovate with new approaches to process and method, all in the name of more efficiency and implementing future process flow optimization. Your ability to find root causes to problems will be well supported by an environment of calculated risk and testing. And your commitment to others will shine when you jump right in to help teams meet their business goals.

    Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

    **About you:**

    • Four-year degree or equivalent experience

    • Demonstrated leadership ability, with the ability to engage and motivate others

    • Excellent communication, interpersonal and organizational skills

    • Good reasoning, conflict-management, and analytical and problem-solving skills

    • Able to access all areas of the Distribution Center, including the mezzanine platforms

    • Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center, for example, ability to traverse conveyor crossovers

    **Benefits Eligibility**

    Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou\_D

    **Americans with Disabilities Act (ADA)**

    In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected].


    Employment Type

    Full Time

  • Manufacturing Operations Manager
    Keurig Dr Pepper    Tucson, AZ 85702
     Posted 2 days    

    **Job Overview:**

    **Manufacturing Operations Manager - 931 South Highland Ave,Tucson,Arizona,85719**

    The Production Manager is responsible for the Safety, Quality, Delivery and Productivity for our high-speed, high-volume manufacturing department. This includes organizing and directing manufacturing activities across shifts including providing leadership, direction and facilitation of Production Supervisors and Teams in close coordination with Maintenance, Quality ,Planning and Warehousing to achieve operational goals.

    **Shift & Schedule:** This is a full-time position on **2nd shift** working 2:00pm to 10:30am, Monday - Friday. Flexibility to work outside of normal schedule, including Saturdays and off-shifts, is required.

    **Position Responsibilities**

    + Establish a proactive safety culture of zero incidents while promoting and ensuring the completion of safety trainings and programs.

    + Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals through day-to-day execution.

    + Work with financial counterpart to understand the portion of productivity that is built into the AOP – be able to work with data to ensure a consistent match between AOP and Planview

    + Manage departmental quality requirements ensure food safety and product quality.

    + Create the basis for continuous improvement and employee empowerment by ensuring that standardized work and processes are followed, needed adjustments are implemented and the area is compliant with safety and 5-S requirements. Develop a plan to progress the TPM program based on the KDP playbook.

    + Determines optimum staffing model for the line operations. Provide effective cross training and development for a flexible workforce.

    + Promote team engagement and morale adhering to KDP values. Ability to generate enthusiasm, commitment, and performance from others in the quest to develop high performance teams.

    + Have a track record of successful continuous improvement initiatives and results, with a focus upon lean manufacturing and 5S. Lead and support Focused Improvement events to ensure expected OEE is met/exceeded.

    + Communicate goals and objectives, apply company policy, coach, administer discipline, and ensure positive employee relations. Build bench strength through active development of direct reports.

    + Well organized, high energy, data driven, and results oriented.

    **Ensure high performance results of your team by:**

    + Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions

    + Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent

    + Embracing diverse perspectives to foster innovation, learning from both successes and failures

    + Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations

    **Total Rewards:**

    + Actual placement within the compensation range may vary depending on experience, skills, and other factors

    + Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement

    + Annual bonus based on performance and eligibility

    + Benefits eligible Day 1

    **Requirements:**

    + Bachelor’s degree preferred; technical degrees (Engineering/technology) preferred. Others considered with relevant experience.

    + 5 years of experience in a management/supervisory role in a manufacturing environment

    + Experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Visual Factory Management, and leading Kaizen events)

    + Computer skills including Excel, PowerPoint, and ability to understand basic statistics.

    + Demonstrated work experience of team building and development

    + Self-starter, able to work with minimal supervision.

    + Strong time management skills.

    + Strong oral and written communication skills.

    + Able to handle multiple and conflicting priorities.

    **Company Overview:**

    Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

    Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

    We strive to be an employer of choice (https://careers.keurigdrpepper.com/) , providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

    Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression.

    Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.


    Employment Type

    Full Time

  • Transportation Underwriting Operations Manager
    Falvey Insurance Group    Phoenix, AZ 85067
     Posted 2 days    

    Summary of Position

    Falvey Insurance Group (FIG) is seeking a highly skilled and dynamic Underwriting Operations Team Lead to oversee the end-to-end underwriting process, ensuring seamless operations, compliance, and efficiency. This role is pivotal in driving operational excellence and enhancing the customer experience by leveraging technology, improving workflows, and fostering cross-functional collaboration.

    Essential Duties and Responsibilities

    Underwriting Process Management:

    + Oversee the complete underwriting process, ensuring productivity, accuracy, and adherence to company and regulatory standards.

    + Collect and review all required documents and data received on new submissions and renewals.

    + Communicate with brokers in a timely and professional manner. Following-up with brokers for required application details and vessel information as needed.

    Technology and Automation Optimization:

    + Utilize proprietary technology and automation resources to streamline operations, improving efficiency and integration between the Underwriting Platform and CRM/Reporting platforms.

    Onboarding and Integration:

    + Lead the insured onboarding process, ensuring a smooth integration with FIG’s technology and operational frameworks.

    Customer Journey Analysis:

    + Map and analyze the customer journey within the underwriting process to identify pain points and opportunities for improvement, enhancing the overall customer experience.

    Cross-Functional Collaboration:

    + Work closely with customers, underwriting teams, and other departments to ensure alignment on goals, deliverables, and service standards.

    Knowledge, Skills, & Abilities

    Demonstrate effective interpersonal, organizational and presentation skills through both verbal and written communication with the ability to share knowledge and work effectively in a team environment in a professional manner with all level of company staff including management and other departments as well as Company clients.

    Ability to work independently and use personal computer, calculator, company automation system and proficiency in various software programs, including but not limited to Microsoft Office and Adobe Acrobat.

    Other Requirements

    + 5+ years related experience with Commercial Insurance

    + A minimum of 3-5 years’ supervisory experience is highly preferred

    + Insurance operations knowledge is a plus

    + Knowledge of underwriting procedures and policy terms and conditions

    + Must have the necessary Property & Casualty Producer’s License or willingness to obtain such license within company allocated timeframe from date of employment.

    Physical Requirements

    Must be able to sit and operate a computer; answer and communicate on a telephone; operate fax and copy machine.

    Supervisory Responsibilities

    Yes

    Equipment Used

    Computer, telephone, copy machine, postage meter, scanner.

    Hours of Operation and Working Conditions

    This position supports our marketing efforts internationally. This position's work hours are Monday through Friday 9am - 5pm out of our Pheonix, Arizona office. This position operates under our hybrid schedule of 3 days in the office and 2 days working from home. Of the 3 days in the office, Wednesday and Thursday are mandatory. This position requires occasional flexibility for working additional hours to accomplish project objectives.

    Powered by JazzHR


    Employment Type

    Full Time

  • Product Operations Manager - Digital
    Edward Jones    Tempe, AZ 85282
     Posted 2 days    

    **Innovate here. And see your ideas come to life.**

    It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

    **Job Overview**

    **Position Schedule:** Full-Time

    The Digital Portfolio Operations Department is responsible for operationalizing the standards, strategies, and processes for how our digital products and services are delivered and ensures portfolios and product teams are set up to deliver consistently and with low friction. This department is an agile-run department and serves as an ambassador for agile principles across all aspects of product development. In order to drive continuous improvement and seamless agile product delivery.

    The Product Operations Manager focuses on:

    • Financial Management

    • Resource Management

    • Reporting and Insights

    • Communication Strategy

    • Process Optimization

    In short, our goal is to transform the efficiency of the entire product team by streamlining critical routine tasks and facilitating better communication across the whole organization.

    Responsibility Summary:

    + Be the financial reporter of each portfolio to the Director. Partner with the Director and their leaders to provide monthly financial reports using Apptio.

    + Streamline and perform routine tasks for the large, complex product team(s) and portfolio related to funding, invoicing, resource management and their governance processes.

    + Maintain oversight of product team roadmaps, templates, guides, and references for product teams.

    + Establish and roll out best practices related to portfolio and product processes, communications or metrics and ensure consistent practices are used across the product teams.

    + Responsible for the product tools and advocating for change with tool owners to drive efficiency and effective collaboration with product teams.

    + Act as the portfolio and product's data champion. Make the right data available to portfolio leadership and product teams or maintain key datasets by working with product leadership, data owners, or data analysts to establish key metrics, reporting, and visualizations.

    + Drive cross product, project, or program collaboration to ensure Portfolio Owner, Product Manager or product leadership has necessary information to effectively deliver a customer-centric product.

    Team Responsibilities:

    • Serve as a key influencer on enhancements and improvements to the team processes, systems and workflow tools.

    • Serve as a resources for peers and proactively assist as knowledge gaps are identified.

    • Accountable for proactively maintaining capacity and other work-related documentation.

    Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) .

    **Hiring Minimum:** $84100

    **Hiring Maximum:** $143100

    Read More About Job Overview

    **Skills/Requirements**

    What Experience You'll Need:

    + BA/BS degree or equivalent years of experience working in product management, project management, or program management roles in technology or operational teams

    + 3+ years experience in financial management for an area.3+ years' experience delivering outstanding user or stakeholder experiences.

    + 3+ years project management experience, including Agile or SAFe frameworks.

    + Exceptional organization skills and attention to detail

    + Experience executing and working in cross-functional team environments and working with 3rd parties to drive results

    + Experience working with data to identify trends, generate insights, and problem solving

    + Ability to juggle multiple activities at once and ensure timely delivery of each.

    What Might Set You Apart:

    + Experience working with Apptio, Clarity, Aha!, Jira, and Tableau

    + Experience with financial analysis

    + Experience with data and infrastructure teams

    + MBA or graduate degree a plus.

    Read More About Skills/Requirements

    **Awards & Accolades**

    At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

    Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?\_sft\_category=awards-accolades)

    Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?\_sft\_category=awards-accolades-en-ca)

    Read More About Awards & Accolades

    **About Us**

    Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

    Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

    People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

    View our Purpose, Inclusion and Citizenship Report (https://www.edwardjones.com/us-en/why-edward-jones/about-us/corporate-citizenship/purpose-in-action) .

    ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

    Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

    \#LI-HO


    Employment Type

    Full Time


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