Business Continuity Planners

About Carvana

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer’s driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.

For more information on Carvana and our mission, sneak a peek at our company introduction video.

About the team and position

Carvana’s Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don’t forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.

Job Description

The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market’s ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.

What you’ll be Doing

Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management… also like a boss.
Be the go to expert for your team. You’re always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.

What you should have

5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves

It would be great if you also had

Bachelor’s Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we’ll offer in return

Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What you can expect

We are looking for a Channel Sales Manager, Vertical with the right energy, competitive spirit, personal drive, and track record of success in developing strong channel sales relationships with Mass Market focused partners and customers. You will advocate the innovative power of the Zoom platform to help partners understand where their customers can be more productive, collaborative and mobile to meet the changing demands of their industry. Help train and support the Mass Market sales team better understand the value of working with the channel. Your opportunity is to delight partners and the Zoom AE’s to grow the business leveraging the channel.

About the Team

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

Responsibilities:

+ Develop a channel partner segment strategy that includes managing focus partners, recruiting new partners and growing channel sales revenue

+ Build business plans with focus partners and growth partners to drive Zoom adoption

+ Execute sales training and provide marketing support

+ Create and drive business plans with our Strategic Partners to identify and qualify mutually rewarding sales activities, strategies, and business opportunities.

+ Individual coaching, mentoring and skill development in working with the channel

+ Channel and Zoom AE communication and awareness of strategic initiatives

+ Track sales pipeline and bookings against quota and other metrics

+ Work cross functionally with other team members to deliver on company goals.

+ Drive requirements and help develop sales tools and materials for Partners and Zoom AE’s

+ Serve as internal channel advocate to ensure partner and Zoom AE satisfaction

What we’re looking for

+ At least 3-5 years working with the channel for a technology company preferably in software, SaaS, cloud, collaboration

+ At least 1 year within Zoom / working directly with Zoom Channel teams

+ Track record of sales/channel sales success

+ Experience with executive level engagements and communication

+ Must be able to create and deliver strong presentations

+ Clear and effective communication skills, both verbal and written

+ Strong initiative, disciplined and creativity applied through technology

+ Ability to excel in a team-oriented, collaborative, and fast-paced environment

+ Vibrant and energetic attitude, willingness to perform and get things done

Salary Range or On Target Earnings:

Minimum:

$104 000,00

Maximum:

$208 000,00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

06/30/25

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

Position Title: Global Head Security Risk and Compliance
Location: Chandler, AZ, US, 85224
Job Category: Information Technology
Shift: Shift 1
Full Time / Part Time: Full-Time
Job Level: Sr Director
Approximate Travel: 50%

Job Description:

Summary:

This role is responsible for providing vision and leadership for developing and supporting security initiatives. They will direct the planning and implementation of enterprise IT systems, business operations, and facility defenses against security breaches and vulnerability issues. This role is also responsible for auditing existing systems, while directing the administration of security policies, activities, and standards.

This role requires a visionary leader with sound knowledge of business management and a working knowledge of cybersecurity technologies covering the corporate network as well as the broader digital ecosystem. This role is responsible for establishing and maintaining the cybersecurity program to ensure that information assets and associated technology, applications, systems, infrastructure and processes are adequately protected in the digital ecosystem in which we operate.

This role will be responsible for implementing and running the enterprise cybersecurity program. That will involve identifying, evaluating and reporting on legal and regulatory, IT, and cybersecurity risk to information assets, while supporting and advancing business objectives.

Essential Functions:

Participate as a member of the senior management team in governance processes of the organization’s security strategies.
Lead strategic security planning to achieve business goals by prioritizing defense initiatives and coordinating the evaluation, deployment, and management of current and future security technologies using a risk-based assessment methodology.
Develop and communicate security strategies and plans to executive team, staff, partners, customers, and stakeholders.
Assist with the design and implementation of disaster recovery and business continuity plans, procedures, audits, and enhancements.
Develop, implement, maintain, and oversee enforcement of policies, procedures, and associated plans for system security administration and user system access based on industry-standard best practices.
Define and communicate corporate plans, procedures, policies, and standards for the organization for acquiring, implementing, and operating new security systems, equipment, software, and other technologies.
Act as advocate and primary liaison for the company’s security vision via regular written and in-person communications with the company’s executives, department heads, and end users.
Work closely with the IT department on corporate technology development to fully secure information, computer, network, and processing systems.
Manage the administration of all computer security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and anti-virus software.
Manage the administration of the facility’s physical security systems and their corresponding equipment or software and anti-theft measures.
Develop, track, and control the security services annual operating and capital budgets for purchasing, staffing, and operations.
Ensure that facilities, premises, and equipment adhere to all applicable laws and regulations.
Recommend and implement changes in security policies and practices in accordance with changes in local or federal law.
Creatively and independently provide resolution to security problems in a cost-effective manner.
Other duties as assigned.

Qualifications:

University degree in Computer Science or Business Administration.
Master’s or PhD degree in one these fields or Information Security preferred.
Certifications in CISSP, CompTIA Security+, and CISM an asset.
15+ years experience managing and/or directing an IT and/or security operation.
10+ years experience working in the manufacturing industry or other relevant experience.
Proven experience in planning, organizing, and developing IT security and facility security system technologies.
Experience in planning and executing security policies and standards development.
Excellent knowledge of technology environments, including information security, building security, and defense solutions.
Considerable knowledge of business theory, business processes, management, budgeting, and business office operations.
Substantial exposure to data processing, hardware platforms, enterprise software applications, and outsourced systems, including ERP and associated manufacturing operational technology.
Good understanding of computer systems characteristics, features, and integration capabilities.
Experience with systems design and development from business requirements analysis through to day-to-day management.
Ability to lead and motivate the cybersecurity team to achieve tactical and strategic goals, even when only "dotted" reporting lines exist
Excellent stakeholder management skills
Financial/budget management, scheduling and workforce management
A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital
Business acumen and an understanding of the organization’s risk profile
Ability to develop and implement security strategies that are aligned with the organization's business goals
Travel: Up to 50%

Additional Qualification Details: No additional requirement needed
Who We Are and What We Are All About:

Rogers Corporation makes tomorrow's innovations possible. Help build a cleaner, safer and more connected world with a career at Rogers, where we make tomorrow’s innovations possible. We rely on a talented workforce to develop our cutting edge, market-leading material technologies. Our global team develops innovative specialty materials and components that enable technology in a wide array of high-growth markets. Our customers expect high performance and reliability, so we are always looking for people who can improve processes, get results and represent a best-in-class organization. People are at the heart of all our operations, and we encourage our employees to act with integrity, creativity and excellence to help drive results worldwide.

Why Work for Rogers:

It is our commitment to get “Results, but Results the Right Way.” Rogers offers an exceptional work environment and a value-driven culture modeled by leadership. Employees have access to developmental opportunities as well as top-notch benefits and incentive programs. Come join a winning team!

Rogers Corporation provides equal employment opportunities to minorities, females, veterans and disabled individuals, as well as other protected groups.

About Rogers Corporation:

At Rogers Corporation (NYSE:ROG), we're changing how the world uses technology. We are a global leader in materials technology and manufacturing, producing engineered materials to power, protect and connect our world. With nearly 200 years of materials science and engineering experience, Rogers delivers high-performance solutions that enable global Advanced Electronics Solutions and Elastomeric Material Solutions, as well as other technologies where reliability is critical. Rogers enables the world’s leading innovators to achieve greater performance, speed to market and reliability through our renowned technical solutions support, problem-solving and application engineering capabilities. Rogers delivers market-leading solutions for energy-efficient motor drives, vehicle electrification and alternative energy, sealing, vibration management, and impact protection in mobile devices, transportation interiors, industrial equipment and performance apparel, wireless infrastructure and automotive safety and radar systems. Headquartered in Chandler, Arizona (USA), Rogers operates manufacturing facilities in the United States, China, Germany, Belgium, Hungary and South Korea, with joint ventures and sales offices worldwide. For more information, visit www.rogerscorp.com.

Wells Fargo is seeking a **Lead Analytics Consultant (Vice President)** to join our team and support enterprise and business initiatives through advanced data analysis, reporting, and strategic insights.

**In this role, you will:**

+ Use data analytic skills and methods to solve problems, create metrics and reports, perform analyses, and deliver insights to support decision-making across various enterprise and business strategies.

+ Advise line of business and companywide functions on business strategies based on research of performance metrics, population trends, and complex data analysis to maximize profitability and minimize risk.

+ Gather data from various sources; clean, prepare for analysis; ensure accuracy and consistency; generate reports and dashboards.

+ Provide influence and leadership in identifying new tools and methods for data analysis and reporting.

+ Ensure compliance with legal regulations and internal policies across all managed projects.

+ Maintain project documentation including logs, budget forecasts, newsletters, and operations reviews.

+ Assist in building quarterly and annual plans and forecasting future market research needs.

+ Strategically collaborate with peers, colleagues, and mid-to-senior level managers to resolve issues and achieve business goals.

+ Lead projects or teams and serve as a mentor to staff, interns, and external contractors.

**Required Qualifications:**

+ 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

**Desired Qualifications:**

+ Proficiency in coding and building reports/dashboards.

+ Advance Experience with: **SQL, SAS, Teradata, Power BI, Tableau**

+ Proficient in **Alteryx** and **Python** .

+ Ability to work independently and collaboratively in a fast-paced, data-driven environment.

+ Strong communication skills to present findings and recommendations to stakeholders.

+ Commitment to continuous learning and staying current with industry trends and tools.

**Locations** :

250 E John Carpenter Frwy Irving, Texas

550 S 4th St Minneapolis, Minnesota

2700 S Price Rd Chandler, Arizona

401 S. Tryon Rd Charlotte, North Carolina

3075 Loyalty Circle Columbus, Ohio

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$96,600.00 - $171,800.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

25 Jun 2025

***** **_Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-467430

**Description**

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

**How will you make an impact in this role?**

Global Merchant Services, the merchant network of American Express, acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Quality & Oversight team within the Merchant Services – U.S. business is dedicated to ensuring customer-facing teams are effectively positioned to identify, remediate, and reduce operational risk.

This Senior Manager will report to the Director of Quality & Oversight and be responsible for supporting the partner management organization within MS - U.S. This is a newly created team in the business, designed to play a pivotal role in shaping our strong risk management culture and to define our strategy and compliance efforts for the U.S. This Sr. Manager will monitor and assess robust processes and procedures across partner management and be directly involved in the design and implementation of initiatives to ensure the business is effectively managed in accordance with risk appetite. This Sr. Manager will also engage on audit response work, serve as a project manager for findings action and lead on mitigation of new risks as they arise, in accordance with the company’s risk framework and policy and drive consistency efforts and special projects.

**Responsibilities:**

+ Support the development & roll out of an enhanced and streamlined MS-U.S. Quality & Oversight support model to ensure compliance with enterprise governance & business conduct policies.

+ Develop and publish formal guidance including Standard Operating Procedures (SOPs) in support of broader MS-U.S. organization.

+ Serve as a resource for the Partner Management organization.

+ Support formal / informal audits and inquiries into the partner management organization and serve as a liaison for various field teams.

+ Work with partners to ensure processes are documented and trainings, tools and resources reflect current rules & guidance for MS-U.S. colleagues.

+ Collaborate with leadership and internal partners to develop solutions to address improvement areas and implement solutions within a defined timeframe, including leading PMO efforts across various Control Management initiatives.

+ Oversee and maintain a robust control environment to monitor risk.

+ Engage in PRSA related workstreams, SOP creation and maintenance, document retention monitoring, Operational Risk Events (OREs), Corrective Action Plans (CAPs), and Management Action Plans (MAPs), etc.

**Qualifications:**

+ Decisive Self-starter with high degree of accountability

+ Executive presence with ability to exercise sound business judgment.

+ Strong verbal, written and interpersonal skills to lead, influence and drive consensus among individuals from a variety of business groups.

+ Proven Project Management Skills with the ability to manage multiple complex items simultaneously.

+ Experience leading or coordinating cross-functional or broad stakeholder teams and projects, driving towards goals in time-sensitive and rapidly changing situations.

+ Experience in process mapping, Standard Operating Procedure (SOP) documentation, and/or process improvement initiatives.

+ Governance and/or business conduct experience, familiarity with policies and risk mitigation approaches

+ Experience working with Operational Risk Management, General Counsel’s Office, Compliance, Risk and/or Internal Audit

+ Experience with Partner Management teams a plus

+ A demonstrated ability to quickly learn new technical skills.

+ Experience in MS Visio, Salesforce, and Archer technology platforms a plus.

+ BA/BS Degree, MBA Preferred.

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

**Job:** Risk

**Primary Location:** US-New York-New York

**Other Locations:** US-Arizona-Phoenix, US-Florida-Sunrise

**Schedule** Full-time

**Req ID:** 25010475

**Description**

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

**How will you make an impact in this role?**

Global Merchant Services, the merchant network of American Express, acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Quality & Oversight team within the Merchant Services – U.S. business is dedicated to ensuring customer-facing teams are effectively positioned to identify, remediate, and reduce operational risk.

This Senior Manager will report to the Director of Quality & Oversight and be responsible for supporting the Merchant Acquisition & Supplier Enablement (MASE) organization within MS - U.S. This is a newly created team in the business, designed to play a pivotal role in shaping our strong risk management culture and to define our strategy and compliance efforts for the U.S. This Sr. Manager will monitor and assess robust processes and procedures across MASE and be directly involved in the design and implementation of initiatives to ensure the business is effectively managed in accordance with risk appetite. This Sr. Manager will also serve as a lead on the creation and lifecycle of standard operating procedures (SOPs) for the team. The Sr. Manager will also serve as a project manager and will engage in findings action, lead on mitigation of new risks as they arise, control design and operational risk events and issues, as needed.

**Responsibilities:**

+ Support the development & roll out of an enhanced and streamlined MS-U.S. Quality & Oversight support model to ensure compliance with enterprise governance & business conduct policies.

+ Develop and publish formal guidance including Standard Operating Procedures (SOPs) in support of broader MS-U.S. organization.

+ Work with partners to ensure processes are documented and trainings, tools and resources reflect current rules & guidance for MS-U.S. colleagues.

+ Collaborate with leadership and internal partners to develop solutions to address improvement areas and implement solutions within a defined timeframe, including leading PMO efforts across various Control Management initiatives.

+ Oversee and maintain a robust control environment to monitor risk.

+ Engage in related workstreams, document retention monitoring, Operational Risk Events (OREs), Corrective Action Plans (CAPs), and Management Action Plans (MAPs), etc. as needed.

**Qualifications:**

+ Decisive Self-starter with high degree of accountability

+ Executive presence with ability to exercise sound business judgment.

+ Strong verbal, written and interpersonal skills to lead, influence and drive consensus among individuals from a variety of business groups.

+ Proven Project Management Skills with the ability to manage multiple complex items simultaneously.

+ Experience leading or coordinating cross-functional or broad stakeholder teams and projects, driving towards goals in time-sensitive and rapidly changing situations.

+ Experience in process mapping, Standard Operating Procedure (SOP) documentation and maintenance

+ Governance and/or business conduct experience, familiarity with policies and risk mitigation approaches

+ Experience working with Operational Risk Management, General Counsel’s Office, Compliance, Risk, and/or Internal Audit

+ A demonstrated ability to quickly learn new technical skills.

+ Experience in MS Visio, Salesforce, and Archer technology platforms a plus.

+ BA/BS Degree, MBA Preferred.

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

**Job:** Risk

**Primary Location:** United States

**Schedule** Full-time

**Req ID:** 25010478

Job Description:

**Role Summary/Purpose:**

The SVP, Operational Risk Management (ORM) and Model Risk Management (MRM) will be responsible for overseeing and enhancing our operational risk management and MRM programs at Synchrony. This role plays a key part in identifying, assessing, and mitigating operational and model risk across the organization, ensuring compliance with regulatory requirements and industry best practices. Key functional responsibilities of the role are related to Data Governance, Operational Risk Oversight and Model Risk Management.

**_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._**

**Essential Responsibilities:**

+ Provide strategic direction and leadership for Model Risk Management, Data Governance and Operational Risk Oversight including identifying, measuring, controlling and monitoring, and providing early warning of risks associated with these areas.

+ Lead various ORM initiatives and continue to evaluate ORM programs, tools and processes. Drive stronger operational risk management capabilities across the business and remain compliant with OCC's Heightened Standards

+ Maintain "Satisfactory" rating in regulatory annual assessment for ORM

+ Provide strategic thought leadership regarding the MRM Framework including developments in AI/ML space

+ Continue to enhance and implement a comprehensive ORM and MRM program and strategy aligned with organizational goals

+ Provide independent challenge and oversight of ORM and MRM activities to the first line of defense and drive continuous identification and remediation of risks with quantifiable metrics

+ Chair Operational Risk Subcommittee and Technology Risk Subcommittee of ERMC

+ Prepare and present relevant reports on ORM and MRM performance to executive leadership and other relevant committees including the Board

+ Own the Risk Control Self-Assessment (RCSA) policy, standard and overall framework. Provide effective RCSA challenge to the first line of defense

+ Partner with the Enterprise Risk Management Leader to develop and maintain relevant ORM and MRM Risk Appetite metrics

+ Continue to partner with Risk pillars to execute comprehensive and effective ORM oversight program in functional areas covered by other pillars

+ Conduct regular ORM and MRM risk assessments to identify potential vulnerabilities and areas of improvement

+ Oversee implementation of risk mitigation plans to address identified operational risks or control weaknesses

+ Collaborate with key stakeholders across the business to assess and enhance operational controls and processes

+ Maintain a deep understanding of industry trends, regulatory changes, and emerging risks affecting the organization

+ Work closely with internal stakeholders and external partners to ensure effective communication and collaboration on operational risk-related matters

+ Drive continuous improvement initiatives to optimize ORM and MRM tools and processes

+ Provide ongoing communication and define required operational and model risk training to enhance and maintain stronger risk culture

+ Perform other duties and/or special projects as assigned.

**Qualifications/Requirements:**

+ Bachelor's degree and 12+ years of experience in second line risk management and/or first line governance

+ 5+ years of experience in financial services or banking industry in risk management

+ 5+ years of experience leading a team of professionals

+ 5+ years of experience operating at a strategic level as part of a senior leadership team interacting with senior executives

+ Strong understanding of operational and model risk frameworks and methodologies

+ Proven ability to provide effective challenge at all levels of an organization

+ Knowledge of relevant regulatory requirements and industry guidelines

+ Experience engaging directly with external regulators

+ Strong leadership experience with ability to drive culture, balance risk and reward and lead by example

**Desired Characteristics:**

+ Model Risk Management experience

+ Strong understanding of Information Technology and Information Security risks

+ Analytical and problem-solving skills with the ability to make strategic decisions

+ Ability to communicate complex risk issues to cross-functional stakeholders at all levels

+ Experience creating and leading organizational change

+ Ability to influence in a matrix environment

+ Experience working on large scale, cross functional, complex project management initiatives in a lead role with a proven ability to meet milestones and target dates

**Grade/Level: 17**

The salary range for this position is **240,000 - 410,000** USD Annual. This position is also eligible for an Annual Incentive Plan target of 40% of salary and an Annual Equity target of 40% of salary.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

**Eligibility Requirements:**

+ You must be 18 years or older

+ You must have a high school diploma or equivalent

+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

**Our Commitment:**

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

**Reasonable Accommodation Notice:**

+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

**Job Family Group:**

Risk Management

**General information**

**Ref #** 20044

**Remote?** Yes

**Ally and Your Career**

*

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

**The Opportunity**

At Ally, every individual is a risk manager. In alignment with our risk culture, this position will ensure the appropriate identification, assessment, and measurement of risk related to the Consumer Auto portfolio. When vital, identified risks will be raised to the appropriate channels to ensure reasonable resolution. The Auto Fraud Investigator is responsible for conducting sophisticated investigations and in-depth research on auto consumer loans across Ally’s Consumer Auto portfolio.

The anticipated closing date for this role is June 20, 2025.

**The Work Itself**

* Provide investigative and fraud risk services in support of the Automotive Finance Line of Business. Position is responsible for investigating external financial crimes; reviewing current controls, recommending control improvements, ensuring applicable regulatory compliance, and preparing investigative reports for both senior leadership and FinCEN.
* Apply good judgment and knowledge of financial investigative tools/techniques to establish an investigative plan; initiate investigation by capturing facts and evidence; prepare independent investigative reports that document findings while examining the current control environment; prepare confidential investigative reports; perform research and analysis using back-end customer profile and transactional systems; conduct appropriate research with industry peers and law enforcement.
* Evaluate investigative findings, draft clear and concise investigative reports, connect with referring source and supervisor and resolve need for additional investigative activity.
* Maintain current knowledge and awareness of investigative fraud techniques, privacy laws, bank regulations, investigation and security incident handling policy and procedure. Possess a strong solid understanding of an automotive line of business operating practices and policies; and maintain strong working relationships with appropriate industry groups and governmental agencies. Position will work closely with Legal, Compliance, LOB representatives, Risk, Audit, Human Resources, vendors and law enforcement.
* Effectively complete countermeasures and various mitigation strategies to prevent additional losses to the company.
* Work with other Ally functions to ensure optimal efforts are taken to recover potential losses (e.g. repo, restitutions, assumptions, insurance claims, etc.).
* Work cooperatively with EFSI and collaborate on higher risk investigations, some interaction may be necessary with other industry partners and/or local, state and federal authorities.
* Ensure enterprise-wide compliance with established standards, policies and procedures for auto, set by Enterprise Fraud, Security and Investigations or other Ally departments.
* Support the development and refinement of the Risk Appetite Statement by maintaining and implementing Consumer Auto Portfolio risk appetites that align with the enterprise according to manager guidance.
* Participate and attend fraud conferences throughout the year when designated and share best practices with others.

**The Skills You Bring**

* Associate/Bachelor’s/MBA degree in Business, Finance, Economics, Mathematics or Statistics preferred.
* Minimum of 3+ years’ experience in fraud investigations/Consumer Fraud Industry experience (auto, card, mortgage, etc) required
* Certification in area of specialization-CFE (Certified Fraud Examiner Certification) or equivalent-strongly preferred.
* Should have knowledge of auto and bank fraud investigative techniques preferred.
* Work cooperatively with EFSI and collaborate on higher risk investigations, some interaction may be necessary with other industry partners and/or local, state and federal authorities.
* Understanding of risk management concepts and key performance drivers within consumer lending portfolios.
* Strong understanding of the threats relating to both direct and indirect auto financing operations
* Excellent organizational, management, and communications skills
* Ability to foster collaborative work partnerships and influence people at all organizational levels
* Relationship management with the ability to influence without authority.
* Must have knowledge of fraud risks and schemes
* Demonstrates the ability to work collaboratively and effectively at all levels of the organization

\#LI-Remote#DFS

**How We'll Have Your Back**

*

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:
* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
* Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

**_Base Pay Range:_**

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

**Emerging:** 55000

**Experienced:** 75000

**Expert:** 95000

Incentive Compensation: This position is eligible to participate in our annual incentive plan

**_What Quality Assurance / Supplier Quality Management contributes to Cardinal Health_**

Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications.

Quality Assurance develops and implements a compliant and cost-effective quality system that assures products and services are reliable, safe and effective. This job family provides oversight of production/manufacturing activities, training to operational and quality control personnel, and educates business leaders on Quality policies and procedures and ensures that all products and services are properly reviewed for quality and documented.

**_Job Summary_**

The Senior Principal Specialist, executes programs, policies, and procedures within the area of quality to minimize risks and drive supply chain integrity. Applying knowledge of quality assurance concepts and technical capabilities, the Senior Principal Specialist supports the Manager, Quality Assurance in overseeing the deviation process, CAPA and Risk Management activities. Through this program, the Senior Principal Specialist develops actionable insights and recommendations for addressing complex quality issues. Due a higher level of experience and knowledge, the Senior Principal Specialist mentors junior Specialists.

**_Responsibilities_**

+ Develop and streamline risk management procedures by working closely within the QRA team and across various business departments to oversee and cultivate robust risk management framework.

+ Develop, and/or enhances, and maintains department standard operating procedures in order to ensure regulatory compliance, align to industry standards, streamline processes, and implement risk management processes.

+ Oversee, trains and mentors the contract laboratory, contract repackaging, and internal investigations teams. Reviews investigations for adequacy to drive identification of root causes, systemic corrections and continuous improvement initiatives.

+ As part of investigation outcome or identified continuous improvement initiatives, implements and/or collaborates with colleagues to drive CAPA implementation in order to enhance process improvements.

+ Performs root cause analysis, develops and provides input on specific and systemic corrections to drive continuous improvement.

+ Monitors for industry trends, regulatory guidances and regulatory expectations to identify compliance gaps and/or continuous improvement initiatives.

+ Develops proactive approaches to identify, scientifically evaluate, and control potential risk to quality, which could be a structured gap assessment/internal audit, review of industry observations, trends and other information.

+ Participates in review of Annual Product Reviews.

+ Develops metrics to identify trends and/or acute issues, which will be utilized to engage management review for Investigations, SCARS, CAPAs, etc., as needed

+ Escalates complex issues to management in a timely manner.

+ Prioritizes and ensures work is delivered in an efficient way.

+ Represents QA in meeting related to his/her area of responsibility

+ Responsible for being a culture champion by participating in the development, monitoring and sustainment of the culture that is an integral part of the site philosophy and vision. The incumbent is responsible for embracing and demonstrating the culture of energy, passion and positive atmosphere while delivering superb customer service.

+ Assists with Field Alert Reports (FARs) and Product Recalls, when required.

+ Role models Cardinal Health's high ethical standards and code of conduct and models the characteristics outlined in the Cardinal Health Leadership Essentials- Managers of People, Process, or Projects.

+ Reports errors in a timely and appropriate manner. Takes initiative and is accountable for areas of responsibility meeting regulatory requirements including but not limited to maintaining required trainings as appropriate to position requirements.

+ Performs other job duties as assigned.

**_Experience_**

+ 4-8 years of experience in a regulated pharmaceutical GMP environment, manufacturing preferred.

+ BA, BS or equivalent experience in related field preferred

+ Critical investigations and gap assessment experience preferred

+ Applies working knowledge in the application of quality systems concepts, principles, and technical capabilities to perform varied tasks.

+ Strong proficiency in the relevant FDA regulations, standards and operating procedures in particular drugs and dietary supplements.

+ Demonstrates an understanding of the requirements and can perform gap assessments to those requirements.

+ Identifies possible solutions to a variety of identified quality issues and takes action to resolve.

+ Effectively interpret the requirements and communicate to upstream suppliers, colleagues, and downstream service providers to ensure prompt attention to identify quality and service-oriented solutions and/or identified quality issues.

+ Educate the influence others on quality issues and requirements.

+ Must be comfortable making decisions that may conflict with production priorities and must implement and communicate these decisions in an effective, diplomatic and professional manner.

+ Must be detail oriented and very conscientious.

+ Works cross-functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements.

+ Experience using electronic Quality Management Systems.

+ Experience auditing suppliers and/or vendors is a plus.

+ Travel up to 10%.

**Anticipated salary range:** $79,300 - $113,800

**Bonus eligible:** No

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

+ Medical, dental and vision coverage

+ Paid time off plan

+ Health savings account (HSA)

+ 401k savings plan

+ Access to wages before pay day with myFlexPay

+ Flexible spending accounts (FSAs)

+ Short- and long-term disability coverage

+ Work-Life resources

+ Paid parental leave

+ Healthy lifestyle programs

**Application window anticipated to close:** 8/13/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

**Description**

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

The SOX Governance and Advisory team within Controllership (1LOD) plays a critical role in supporting the enterprise by developing and executing a risk-based plan to assess and enhance the company’s internal controls over financial reporting. The team utilizes a robust governance framework and testing program to manage financial reporting risk in compliance with the company’s 2LOD objectives and requirements of the Sarbanes Oxley Act.

The team is looking for a Director of SOX IT Testing to build and lead a team of high-performing professionals in the review, documentation, evaluation and testing of SOX relevant IT general controls for both on-premises and cloud environments, including system security, logical and physical access, software development, change management, backup, and cybersecurity controls. The role involves extensive collaboration with Technology, internal audit, and external audit teams

The Director, SOX IT Testing will:

+ Set and communicate the strategic direction for the IT SOX testing program on an annual basis

+ Identify key technology and data risks relevant to ICFR and work with SOX IT Risk Advisory to mitigate risks and strengthen SOX controls

+ Lead the test design, documentation, and testing of IT general controls

+ Prepare and publish test results, including any observations/recommendations to key stakeholders

+ Promote innovative solutions and thought leadership within the SOX testing team

+ Collaborate with internal and external auditors to facilitate SOX audits and ensure timely completion and resolution of issues

+ Stay current on change in SOX requirements and leading practices, cybersecurity regulations, and IT risk management best practices

**Required Qualifications:**

+ 8 years of IT controls auditing and/or consulting

+ Demonstrated experience understanding risk assessment of IT processes, examining IT controls, and evaluating their design and operational effectiveness

+ Strong understanding of financial reporting risk and requirements of the Sarbanes-Oxley act as well as internal control frameworks (e.g., COSO)

+ Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior tech counterparts

+ Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds

**Preferred Qualifications:**

+ Bachelor's Degree in Accounting, Finance, Management Information Systems, Computer and Information Science, Business, or a related field

+ Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA) certification

+ Demonstrating thought leadership in financial reporting and IT risks

+ Knowledge in Oracle, security and cloud technologies

+ Knowledge of COSO Framework and CoBIT

+ Knowledge of industry best practices for technology controls including frameworks from NIST, ISO, and ITIL

**Qualifications**

Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

**Job:** Risk

**Primary Location:** US-Utah-Salt Lake City

**Other Locations:** US-New York-New York City, US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 25010017