Business Continuity Planners

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Enterprise Risk Management, Sr Principal - Remote

**Job Description**

The Enterprise Risk Management Sr Prin is responsible for leading the Enterprise Risk Management function to transform and manage the enterprise risk management program with a defined set of outcomes and objectives with input from senior leaders. Drive coordination with complementary functions and programs, including internal audit, compliance, ICFR, and other business units. Ensure regular communication with and direct the preparation and presentation of verbal or written reports on risk management activities, special projects, and risk assessments, as needed. Advise on new system implementation, acquisitions, and other strategic initiatives to ensure that risk controls are considered and designed into the process. Identify opportunities with ongoing industry and regulatory training in developing and enhancing the risk function by leveraging emerging technologies and data analytics to ensure the maintenance and implementation of best-in-class risk practices. Provide thought leadership to identify opportunities and challenges related to holistic risk management. Enable and foster a culture of proactive risk management across the organization and provide recommendations to Prime’s Executive Leadership Team, Senior Leadership Team, and Strategy and Risk Committee of the Board.

Responsibilities

+ Partner with leaders in across the business (i.e. Operational Risk, Compliance Risk, Information Security, etc.) to improve effectiveness and efficiency of risk management activities

+ Develop the conceptual approach and implement a strategic risk management framework and methodology to establish an effective risk based system to identify, measure, monitor, and control enterprise-wide risks

+ Develop and implement additional value-added enterprise risk management initiatives that support Prime’s overall risk management objectives

+ Provide oversight and advice on the compliance with the ERM Framework

+ Collaborate with stakeholders to more fully develop and articulate the company’s risk management framework including clarifying roles and responsibilities of three lines of defense and developing and implementing an approach to manage risk within the company’s risk appetite

+ Implementation and maintenance of a risk control self-assessment system for enterprise risk management

+ Building, maintaining and enhancing business relations with department and business heads for the smooth implementation of risk management activities across the organization

+ Define and maintain policies and SOPs for ERM framework components(risk register, issue management, incident management, etc.)

+ Other duties as assigned

**Minimum Qualifications**

+ Bachelor’s degree in Accounting, Business, Finance or related area of study

+ One or more related certifications such as Certified Enterprise Risk Professional, Certified Internal Auditor, Certified Public Accountant

+ 10 years of experience in risk management, audit, business or finance with a minimum of 4 years industry or healthcare experience

+ Must be eligible to work in the United States without need for work visa or residency sponsorship

**Additional Qualifications**

+ Ability to deliver value-added assessments and sound advice, good news and bad, in a relevant, concise and clear manner tuned to audience and with a high level of credibility with executive leadership, the Finance, Compliance and Audit Committee of the Board and other relevant stakeholders

+ Strategic thinker with the ability to understand the big picture, business issues as well as the financials, and contribute insights that are outside the core Enterprise Risk Management area

+ Ability to document and present complex risk analysis to senior leadership effectively

+ Ability to display a practical orientation to problems and challenges, including identifying issues and priorities independently and devise and recommend solutions

**Preferred Qualifications**

+ 4 years of PBM experience

+ MBA or advanced degree in Finance

+ CPA, CIA or CISA

**Minimum Physical Job Requirements**

+ Ability to travel up to 20% of the time

+ Constantly required to sit, use hands to handle or feel, talk and hear

+ Frequently required to reach with hands and arms

+ Occasionally required to stand, walk and stoop, kneel, and crouch

+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

**Reporting Structure**

+ Reports to Vice President, Internal Audit in the Finance department

Potential pay for this position ranges from $144,000.00 - $230,200.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/careers/benefits/) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law._

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **​** If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

**About this role:**

This role aligns to the Consumer and Small Business Banking (CSBB) CRO organization, supporting the operations of Fraud and Claims Management (FCM.) This opportunity will liaise across the Consumer, Small & Business Banking lines of business to develop and manage discreet views of fraud that will create the best possible experience for our business partners, employees, and customers.

The individual will leverage their experience and knowledge of risk management and fraud within consumer business functions, products and services to provide independent, holistic risk leadership and oversight of the business. The organizational design will follow a consistent framework, while allowing customization to meet the needs of the business. In addition to primary accountability for aligned business groups, Senior Lead Risk Officers may be accountable for oversight of other key functions such as business strategy, strategic partnerships, risk policy or programs - and/or CRO initiatives or management functions that cut across the business groups, contribute to CSBB CRO initiatives or advancement of the Wells Fargo CRO execution model.

The Senior Lead Enterprise Risk Officer will report directly to the Head of Consumer Fraud Risk Analytics.

**In this role, you will:**

+ Act as an advisor to leadership to develop or influence enterprise risk, governance, reporting programs, plans, specifications, resources, and long-term goals for highly complex business corporate governance risk programs in connection with FCM plus deliver technical needs across multiple front lines for Enterprise Risk

+ Lead the strategy and resolution of highly complex and unique challenges for governance and reporting programs companywide

+ Deliver solutions that are long term, large scale and require vision, creativity, innovation, advanced analytical and inductive thinking, and coordination of highly complex activities and guidance to others

+ Provide vision, direction and expertise to more experienced leadership on implementing innovative and significant business solutions that are large-scale cross functional or companywide strategies

+ Lead projects aimed at better understanding priorities, inefficiencies, and opportunities across FCM activities with a strong focus on delivering succinct, articulate summary to leadership

+ Guide and direct the organization in terms of policies, effectiveness of companywide initiative execution, and reporting to senior leadership and the Board

+ Engage and strategize with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership

+ Partner with managers to deliver risk reporting to executive management, committees, and Board of Directors and assists in development of actionable insights

+ Maintain internal partnership with the business and other business units, Audit, Legal, regulators, and industry partners on risk related topics

**Required Qualifications:**

+ 7+ years of Risk Management experience (Compliance, Financial Crimes, Operational Risk, Audit, Legal, Credit Risk, Market Risk, IT Systems Security, Business Process Management) or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ 7+ years of direct experience in risk management

+ A strong understanding of deposit banking products with the ability to recognize vulnerabilities within the utilization and change of those products

+ Demonstrated analytics experience particularly focused on using data to identify areas of opportunity within banking products

+ Deep, proven knowledge of fraud risk with emphasis on identifying, anticipating, and quantifying impacts of direct or indirect activities that lead to potential vulnerabilities

+ Strong interpersonal skills with experience interfacing with all levels of stakeholders across all three lines of defense

+ Strategic thinker that excels in business and risk acumen

+ Ability to develop and manage business relationships while interacting with all levels of an organization; Strong leadership experience

+ Advanced Microsoft Office skills

+ Excellent verbal, written, and interpersonal communication skills

+ Strong analytical skills with high attention to detail and accuracy

**Posting Locations:**

+ 401 S. Tryon Street - Charlotte, North Carolina

+ 1445 Ross Ave - Dallas, Texas

+ 600 Wells Fargo - Minneapolis, Minnesota

+ 800 S. Jordan Creek Pkwy - West Des Moines, Iowa

+ 114 N. Beaumont Street - Saint Louis, Missouri

**Job Expectations:**

+ Ability to work at one of the approved locations in the job posting.

+ This position currently offers a hybrid work schedule.

**Posting End Date:**

28 Jul 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Company:** WELLS FARGO BANK

**Req Number:** R-384385-5

**Updated:** Thu Jul 25 05:54:48 UTC 2024

**Location:** TEMPE,Arizona

**Why USAA?**

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

USAA AML Modeling & Analytical Team seeks a dedicated Quantitative Risk Analyst Lead to lead a team of Senior and Junior Quantitative Risk Analysts to build, enhance and implement a suite of Financial Crimes Models including Transaction Monitoring (Actimize)and Customer Risk Scoring Model. This role will apply expert analytical capability and deep technical experience to design and improve model performance for AML Transaction Monitoring and Customer Risk Score Model. This role will work with leadership to remediate gaps and improvements identified between existing practices and regulatory requirements. This role will lead and implement complex initiatives and cross functional teams and across the Enterprise that drive problem resolution.

This position can work remotely in the continental U.S. with occasional business travel.

**The Opportunity**

**What you'll do:**

+ Lead a team of quantitative analysts to develop, enhance and implement a suite of quantitative models used to detect potential suspicious criminal activities for all the products and lines of business in which USAA operates.

+ Apply expert analytical knowledge and use advanced analytics to assess future risk and/or new risks. Develop new methodology to identify weak spots in AML Transaction Monitoring Models and promote advanced analytics (i.e. Machine Learning ) algorithm to modernize Financial Crimes Detection Models.

+ Enhance USAA transaction monitoring models through periodical model enhancement activities including ongoing threshold tuning, calibration and model optimization.

+ Develop effective working relationship with partners at all tiers. Effectively work with business financial crime leaders to understand their needs and deliver analytical solutions

+ Interact and partner with Model Risk Management functions to ensure appropriate model risk subject area, requirements and governance is employed again all AML models.

+ Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make recommendations to answer business objectives and inspire change.

+ Facilitate technical & quantitative skill-building within the team including training, research and innovation. Provides direction and mentorship to other team members.

**What you have:**

+ Bachelor's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, or other quantitative subject area and 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

+ 8 years of related quantitative analysis experience in a subject area relevant to risk management to include statistical analysis, modeling, mathematics or other quantitative subject area.

+ OR advanced degree/designation in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, or other quantitative subject area and 6 years work experience in a quantitative subject area relevant to risk management

+ OR PhD in Economics, Finance, Statistics, Mathematics, or other quantitative subject area and up to 4 years work experience in a quantitative subject area relevant to risk management.

**What sets you apart:**

+ 5+ year of experience in developing, validating and implementing Financial Crimes Models. Solid understanding of AML and Financial Crimes modeling techniques.

+ 10+ years of hands-on technical coding experience and strong programming skills, e.g. Python, SAS, SQL, R.

+ Prior experience working on Transaction Monitoring Platform such as Actimize or Mantas, preferrable modern systems leveraging Machine Learning Algorithm for Detection.

+ A Ph.D. in a quantitative field. Advanced knowledge of statistical and machine learning models and techniques.

+ ACAMS Certified

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 - $264,200 **.**

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Description:

**Role Summary/Purpose:**

The Insider Risk Management Leader is responsible for leading efforts to identify and reduce cyber insider risks to Synchrony. The Leader sets the strategy, processes, and governance, for a team of analysts responsible for developing methodologies to identify and detect areas of insider risk and for the conduct of insider investigations supporting cross-business stakeholders including those in information security, physical security, Legal, and Human Resources. Additionally, the Leader is responsible for maintenance and execution of Synchrony's eDiscovery capabilities and forensics activities supporting insider investigations and Legal requirements. The leader is a senior-practitioner, capable of effectively interacting with senior leaders across the company and motivated to mentor colleagues in Insider Risk and investigations tradecraft.

**_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._**

**Essential Responsibilities:**

+ Oversee the end-to-end process of investigating data-loss-prevention (DLP) alerts and stakeholder provided cases requiring cyber-investigative support. The leader is responsible for proper intake, investigation (to include employee interviews as necessary), documentation, and provision of outcomes to stakeholders.

+ Oversee analysts responsible for DLP alert review, disposition, and escalation; aid in design of DLP alerting strategies.

+ Provide governance of Synchrony's Insider Risk program, to include leadership of the Insider Risk Working Group and Steering Committee.

+ Interface with, and satisfy requirements from, senior stakeholders across the business who require Insider Risk Management support to include those in Legal (including Ombuds), Human Resources, Physical Security, and Information Security.

+ Advise on user and entity behavioral detection methods and use-cases for implementation by partner Cyber Operations teams.

+ Identify areas of insider risk and escalate identified risks through proper forums allowing for documentation and remediation.

+ Responsible for maintaining operational capability of eDiscovery and forensics platforms to ensure their availability and for responding to customer requests for eDiscovery and forensics support.

+ Provide expert counsel and specialized resources, in such areas as artifact collection and forensics, during cyber incident response activities.

+ Identify opportunities for process and capability improvements utilizing technology and automation. Levy formal and technically comprehensive requirements allowing for evaluation and execution.

+ Provide mentorship, training and oversight to direct reports, ensuring high-quality team deliverables and enabling career and technical growth of subordinates.

+ Advise on Cyber Operations budget.

+ Perform other duties and/or special projects as assigned.

**Qualifications/Requirements:**

+ Bachelor's degree in Computer Engineering or related field, with a minimum of 7 years of experience in Information Technology or in lieu of Bachelor's degree, High School diploma and 10 years of Information Technology experience

+ Prior experience conducting human interviews in person and over the phone.

+ Prior experience conducting or leading forensics investigations.

+ Prior experience developing executive-level presentations and speaking to large groups.

+ Highly analytical, detail-oriented, and strong problem solving with a common-sense approach to resolving problems.

+ For internal Synchrony applicants, a minimum of 18 months in company and 12 months in current role is a must. Employees in active CAP/PIP are not eligible to apply for the role. Employees with performance rating of CT or OC are only eligible.

**Desired Characteristics:**

+ One or more relevant security certifications (SANS GCIH, GCIA, GCFE, GCFA, or comparable)

+ Prior experience supporting investigations teams or law enforcement

+ Currently hold or have previously held a Security Clearance

+ Must have expertise and exposure in SOAR, DLP, UEBA, SIEM, and Forensics Tooling

+ Must have experience in performing forensics on on-prem systems and public cloud (e.g., AWS, Azure, GCP)

+ Strong interpersonal and critical thinking skills.

**Grade/Level: 14**

The salary range for this position is **170,000.00 - 290,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

**Eligibility Requirements:**

+ You must be 18 years or older

+ You must have a high school diploma or equivalent

+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

**Our Commitment:**

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

**Reasonable Accommodation Notice:**

+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

**Job Family Group:**

Information Technology

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

The Inside Channel Manager II manages an assigned base of indirect sales partners along with the Channel Manager to generate revenue by executing channel programs. The Inside Channel Manager II is responsible for selling new and existing company products and services, targeting business to business clients.

**Location**

+ This position is open to any state within the US.

**The Main Responsibilities**

+ Sell across the entire Lumen portfolio, from Small Business to Regional & Large Enterprise

+ Develop and implement opportunities to cross-sell and up-sell accounts to increase overall total partner & end customer business with the company

+ Create partner/account plans and strategies to win new business from existing customers

+ Systematic focus on new partners and new logo customer sales

+ Coordinate with Channel Manager on partner sales opportunities, prepare partner/customer presentations, and coordinate all Lumen internal groups (sales engineering, OM, product, etc.) during the sales process

+ Develop sales in designated partner/account base by working with partners to identify new sales opportunities

+ Provide accurate and detailed weekly, monthly, and quarterly forecast funnel of identified and proposed opportunities to meet or exceed quota requirements

**What We Look For in a Candidate**

↵

+ Bachelor's Degree or equivalent experience.

+ 2+ years in a telesales environment including business to business.

+ Strong communication (oral and written), interpersonal, communication, customer service, account relationship, negotiating and teamwork skills. Proficiency with MS Office (Excel, PowerPoint, Word).

+ Familiarity with Outlook, Web Meeting, Q Central.

+ Intermediate understanding of company financial measures. Must have an advanced understanding of telecommunications industry and indirect sales model.

**Compensation**

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

**Location Based Pay Ranges**

**$53130 - $70830** in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

**$55920 - $74550** in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

**$58710 - $78280** in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

**$61510 - $82010** in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 334357

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

**Salary Range**

**Salary Min :**

53130

**Salary Max :**

82010

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, please report them to us immediately as they are not authorized by our company and may be fraudulent.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

**Application Deadline**

08/07/2024

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

As part of our continued growth and evolving partner relationships, we are seeking an experienced Customer Engagement Manager, that is super passionate about B2B technology, driving adoption and customer satisfaction to ensure optimal value is seen from the use of our services for the customer and the partner relationship. You will be responsible for driving engagement and usage of the Neo1 platform for customers and ensuring the ongoing program success of the partnership channel. The ideal candidate will have experience in expense management systems and corporate card programs. You should also have experience and exposure to in client onboarding and customer support.

In addition, they need exceptional communication and strategic thinking. You should also be able work cross functionally with internal and external partner stakeholders to grow the partner channel to agreed commercial targets. As a Customer Engagement Manager, you will be analytical and logical, and have a relentless drive to monitor customer engagement activity with direct customer action drive results and outcomes. You are passionate about customer service, will have strong written and spoken skills. You will enjoy working with innovative technologies such as B2C, B2B, Web and Mobile-apps, and digital marketing/support services. You will design, build, and deploy nurturing programs from early tenure through the complete customer lifecycle while driving commercial engagement results. As a self-starter, you will thrive on solving problems with technology and seeing the results delivered.

**What You’ll Be Doing:**

+ Assist clients with expense and virtual Card onboarding to Neo1.

+ Provide training and guidance on product usage.

+ Responsible for focusing on the success of customers working with our payment partners to deploy Neo1 for spend management, virtual Cards and business travel.

+ Manage customers within the Neo1 payment channel program, aligning with strategic goals.

+ Drive revenue growth through effective channel management and strategic initiatives.

+ Identify opportunities for business growth and expansion within the partnership framework.

+ Maintain accurate engagement and activity dashboard to track progress to agreed goals and objectives.

+ Communicate regularly with our partners to provide updates and address concerns.

+ Organize and lead meetings, presentations, and training sessions with stakeholders.

+ Work with cross-functional teams to design and implement customer engagement programs.

+ Resolve customer issues promptly and escalate complex issues as needed.

+ Monitor and report on the performance of the partnership, including key metrics and KPIs.

+ Prepare and present regular reports to senior management.

+ Develop a deep understanding of our products or services to assist customers effectively.

+ Stay updated on platform updates and changes to ensure accurate information dissemination.

**What We’re Looking For:**

+ Strong background in expense management systems, client onboarding, and partnership management.

+ Strong written and communication skills, with the ability to present to small groups of people.

+ Understanding of and/or hands-on experience in SaaS, APIs, web, travel, banking, mobile or finance technologies.

+ Strong problem-solving skills and a willingness to roll up one's sleeves to get the job done.

+ Skilled at working effectively with cross-functional teams in a matrix organization.

+ Ideally, you have experience, knowledge, or a keen interest in one or more of the following industries:

+ B2B or B2C Finance

+ Payments / Online Payments

+ P2P (Procurement) space

+ Business Travel

+ Consumer Banking

+ Consumer Travel

+ Experience with small business finance platforms from a deployment or management perspective.

+ Exposure to the B2B Payments and Spend Management ecosystem and an understanding of the major players, products and relationships.

+ Commercial Card technology exposure – Visa, MasterCard, American Express etc.

+ Experience using Jira / Confluence Administration, Configuration, Finance / Tax & Account Practices.

+ International work experience or exposure.

+ Exposure to or qualifications in Agile development and TQM systems / methodologies.

+ Experience of working within a PCI-DSS and or Banking regulated controlled environment and to secure working processes.

**Location**

United States

The US national annual base salary range for this position is from $45,000 to $83,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT\_2023BenefitsAtAGlance\_Without\_Rates\_Final.pdf)

**The #TeamGBT Experience**

Work and life: Find your happy medium at Amex GBT.

+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

+ **Develop the skills you want** when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

+ **We strive to champion Diversity, Equity, and Inclusion** in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

+ **Wellbeing resources** to support mental and emotional health for you and your immediate family.

+ And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

**What if I don’t meet every requirement?** If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)

**CYBER & TECHNOLOGY RISK ANALYST SR - GOVERNANCE & OVERSIGHT**

**WHAT IS THE OPPORTUNITY?**

The Senior Cyber and Technology Risk Analyst will providing independent and objective oversight of the management of risks arising from City National Bank's business through governance and oversight of our second line of defines review and challenge activities. This includes providing practical guidance, functional expertise, strategic direction, and execution rigor to significant operational risk remediation activities. This role is responsible for challenging the quality, sufficiency, and completeness of 2LOD risk remediation and control management inline and review and challenge activities of 1LOD in compliance with the Issue Management Policy and Standard and the Internal Controls Management Policy (ICMP) and Standard and for communication outcomes of objective assessment through escalation and reporting to Senior Management as necessary. The work product will be shared with the Audit and Risk Committee, Royal Bank of Canada, and CNB's regulators.

**What you will do**

+ Assist in the development of reporting across the teams for activities related to projects being supported.

+ Assist in development and delivery of training to teams related to quality review and challenge.

+ Assist teams in developing responses to audit or regulatory requests and findings.

+ Provide insight into the nature of risks being mitigated through regulatory corrective actions.

+ Conduct remediation work as needed for incorporation into reporting for senior leadership.

+ Ensure the quality of review and challenge is sufficient for third party stakeholders to review.

+ Create/enhance mechanisms for recording observations and findings for reporting.

+ Partner across the lines of defense to discuss trends, issues, risks, themes, etc.

+ Manage the in-line review infrastructure (workbooks, tracking tools, etc.).

+ Provide project management support as needed along with quality review or workpapers.

+ Partner closely within 2LOD ITRM peers to meet project deadlines

+ Create presentations, briefings, and communications on technology risk issues for a variety of internal and external stakeholders.

**Must-Have***

+ Bachelor's Degree or equivalent

+ Minimum 7 years of experience in Cyber and Technology risk assessment and analysis

+ Minimum 4 years of experience with eGRC or equivalent risk or security management system

+ Minimum 4 years working for a bank or financial institution

**Skills and Knowledge**

+ Experience in Cyber and Technology risk assessment and analysis can be through experience in quality assurance, auditing or working in technical risk management practices.

+ Strong business knowledge of technology, controls, project management practices

+ Understanding of IT Risk Management/Operational Risk Management and Internal Controls testing methodology

+ Ability to handle complexity and ambiguity

+ Proven track record building strong relationships across multiple business functions

+ Ability to deal effectively with conflict

+ Well-developed influencing, analytical and problem-solving skills

+ Ability to work independently with effective time and project management

+ Strong interpersonal/teamwork skills

+ Strong communication (verbal and written), negotiation, and presentation skills required

+ Can be agile and pivot based on deliverables and timelines

**Compensation**

Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

***To be considered for this position you must meet at least these basic qualifications**

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

**Benefits and Perks**

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .

**INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT**

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

**ABOUT CITY NATIONAL**

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

As a Regulatory Compliance and Operational Risk Manager, you will get the opportunity to grow and contribute to our clients' business needs by providing in-depth technical knowledge on emerging regulations and help organizations leverage efficiencies within the Risk Advisory Practice – all with the resources, environment, and support to help you excel. You’ll collaborate with teams to provide comprehensive compliance optimization strategies, to help clients remediate regulatory gaps, streamline operations and limit risk exposure.

From day one, you’ll be empowered by the greater Regulatory Compliance team to help clients make the moves that will help them achieve their vision and help you achieve more, confidently.

Your day-to-day may include:

+ Perform engagement oversight responsibilities, including performance reviews, task delegation, project scheduling, project financials, quality review and client management

+ Manage business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership material

+ Manage testing team for Consent Order Validation and independent monitoring engagements, responsible for managing and execution of testing to verify clients address issues identified and meet requirements set forth by regulators.

+ Manage development of, and completion of, engagement and testing activities

+ Manage and minimize engagement risk by proactively identifying issues and recommended courses of remediation

+ Maintain a good working relationship with clients and work effectively with client management and staff at all levels

+ Build, maintain, and utilize networks of client relationships and industry involvement and communicating our value proposition

+ Research, analyze, understand current marketplace issues and emerging regulatory requirements and guidance

+ Develop thought leadership and whitepapers on emerging regulatory and risk requirements

+ Communicate externally with clients, regulators, and internally with all levels of the organization

+ Participate in and assist leading communications and meetings with client and regulators to discuss status and results of testing activities, including issues identified

+ Manage, develop, train, mentor staff on projects and assess performance for engagement and year-end reviews

+ Actively participates in recruiting top talent to the firm

+ Other duties as assigned

You have the following technical skills and qualifications:

+ Bachelor’s degree in Accounting, Economics, Finance, Information Technology, Risk Management, or related field required

+ Minimum 6 years of related work experience working in regulatory compliance, risk or internal audit departments at commercial/retail banks, federal regulatory agencies, or other financial institutions, in a similar consulting practice required

+ Certification required, CPA, CRMA, CCEP, CRMP, CIA, Certified Federal Bank Examiner, Attorney (concentration in banking law, securities law, financial services regulation, or similar), or related license/certification, CRCM certification preferred

+ Proven technical ability handling compliance issues

+ Knowledge of consumer protection principles, compliance management systems, compliance risk management, consumer protection laws (TILA, ECOA, RESPA, Flood Insurance, HMDA, FDCPA, FCRA, UDAAP, TISA, EFTA, EFAA, SCRA, MLA, Privacy, Fair Lending etc.)

+ Understanding of consumer financial products and disclosures, including transaction accounts, savings deposits, time deposits, prepaid cards, mortgages, home equity loans/lines of credit, credit cards, auto loans, student loans, personal loans/lines of credit and overdraft services

+ Knowledge of operational processes, systems, and controls relating to consumer financial products

+ Practical experience involving compliance testing, compliance audits, compliance training, data analytics at banks and financial institutions of various types and sizes

+ Familiarity with regulatory guidelines including but not limited to CFPB, FDIC, FRB, OCC, and NCUA compliance examination procedures.

+ Strong oral and written communication, organizational, technical, and analytical skills

+ Excellent teamwork and collaboration skills

+ Can travel as needed

The base salary range for this position in Manhattan only is between $138,200 to $207,400.

#LI-RS1

About Us

At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.

About the Team

The team you’re about to join is ready to help you thrive. Here’s how:

• Whether it’s your work location, weekly schedule or unlimited flex time off, we empower you with the options to work in the way that best serves your clients and your life.

• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.

• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers

• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com/careers

Here’s what you can expect next:

If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com/careers.

Benefits:

We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits

+ Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.

+ Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.

Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

Additional Details:

It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact [email protected].

For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

As a Regulatory Compliance and Operational Risk Manager, you will get the opportunity to grow and contribute to our clients' business needs by providing in-depth technical knowledge on emerging regulations and help organizations leverage efficiencies within the Risk Advisory Practice – all with the resources, environment, and support to help you excel. You’ll collaborate with teams to provide comprehensive compliance optimization strategies, to help clients remediate regulatory gaps, streamline operations and limit risk exposure.

From day one, you’ll be empowered by the greater Regulatory Compliance team to help clients make the moves that will help them achieve their vision and help you achieve more, confidently.

Your day-to-day may include:

+ Perform engagement oversight responsibilities, including performance reviews, task delegation, project scheduling, project financials, quality review and client management

+ Manage business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership material

+ Manage testing team for Consent Order Validation and independent monitoring engagements, responsible for managing and execution of testing to verify clients address issues identified and meet requirements set forth by regulators.

+ Manage development of, and completion of, engagement and testing activities

+ Manage and minimize engagement risk by proactively identifying issues and recommended courses of remediation

+ Maintain a good working relationship with clients and work effectively with client management and staff at all levels

+ Build, maintain, and utilize networks of client relationships and industry involvement and communicating our value proposition

+ Research, analyze, understand current marketplace issues and emerging regulatory requirements and guidance

+ Develop thought leadership and whitepapers on emerging regulatory and risk requirements

+ Communicate externally with clients, regulators, and internally with all levels of the organization

+ Participate in and assist leading communications and meetings with client and regulators to discuss status and results of testing activities, including issues identified

+ Manage, develop, train, mentor staff on projects and assess performance for engagement and year-end reviews

+ Actively participates in recruiting top talent to the firm

+ Other duties as assigned

You have the following technical skills and qualifications:

+ Bachelor’s degree in Accounting, Economics, Finance, Information Technology, Risk Management, or related field required

+ Minimum 6 years of related work experience working in regulatory compliance, risk or internal audit departments at commercial/retail banks, federal regulatory agencies, or other financial institutions, in a similar consulting practice required

+ Certification required, CPA, CRMA, CCEP, CRMP, CIA, Certified Federal Bank Examiner, Attorney (concentration in banking law, securities law, financial services regulation, or similar), or related license/certification, CRCM certification preferred

+ Proven technical ability handling compliance issues

+ Knowledge of consumer protection principles, compliance management systems, compliance risk management, consumer protection laws (TILA, ECOA, RESPA, Flood Insurance, HMDA, FDCPA, FCRA, UDAAP, TISA, EFTA, EFAA, SCRA, MLA, Privacy, Fair Lending etc.)

+ Understanding of consumer financial products and disclosures, including transaction accounts, savings deposits, time deposits, prepaid cards, mortgages, home equity loans/lines of credit, credit cards, auto loans, student loans, personal loans/lines of credit and overdraft services

+ Knowledge of operational processes, systems, and controls relating to consumer financial products

+ Practical experience involving compliance testing, compliance audits, compliance training, data analytics at banks and financial institutions of various types and sizes

+ Familiarity with regulatory guidelines including but not limited to CFPB, FDIC, FRB, OCC, and NCUA compliance examination procedures.

+ Strong oral and written communication, organizational, technical, and analytical skills

+ Excellent teamwork and collaboration skills

+ Can travel as needed

The base salary range for this position in Manhattan only is between $138,200 to $207,400.

About Us

At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.

About the Team

The team you’re about to join is ready to help you thrive. Here’s how:

• Whether it’s your work location, weekly schedule or unlimited flex time off, we empower you with the options to work in the way that best serves your clients and your life.

• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.

• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers

• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com/careers

Here’s what you can expect next:

If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com/careers.

Benefits:

We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits

+ Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.

+ Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.

Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

Additional Details:

It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact [email protected].

For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

**Overview**

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

**Responsibilities**

Must be located in the Phoenix, AZ area and will travel within the Region.

The Region Manager of Risk Management and Loss Prevention (RM&LP) is responsible for assisting with the successful completion of standardized risk management and loss prevention activities within a designated Region in collaboration with Regional leadership and market/local risk management professionals. Within an established framework, the manager assists the Region Director of RM&LP with developing, implementing and assessing the effectiveness of Region-wide programs designed to reduce casualty and property losses. These programs are aligned with CommonSpirit Health’s strategic plan and encompass the entire care continuum, Joint Operating Agreements, and other insured locations within the Region.

**Essential Key Job Responsibilities**

+ Acts as a liaison with Regional and Market Executives relative to appropriate risk management resourcing, identification of potential high-risk exposures, analysis of data for loss prevention opportunities, and acting as a risk-related subject matter expert.

+ Assists with ensuring risk management activities for claims are completed including timely claim identification and reporting, on-site claim investigation/data gathering, claim professionals and defense counsel are supported throughout the claim management process, and there is local/market leader concurrence on claim resolution strategy. Completes those activities for claims along with local risk management professionals as a team.

+ Partners with appropriate Regional leaders to assist in the development, implementation and assessment of the effectiveness of system loss prevention programs designed to reduce casualty and property losses (e.g. People leaders for workers’ compensation and employment practices liability exposures).

+ Participates with system and regional peers to share knowledge, develop, implement and evaluate national risk management and loss prevention programs, and ensure standardization in application.

+ Assists with hiring, orienting, training, mentoring and evaluating market/local risk management professionals.

+ Assists with the creation and communication of Region-wide risk management and loss reduction policies for endorsement and operationalization at the Region, market or local level. Participate in reviewing or creating other

+ Region-wide policies/procedures/standards/guidelines etc. as a risk management subject matter expert.

\#LI-CSH

**Qualifications**

**Required Education and Experience**

+ Bachelor’s Degree in a healthcare related field

+ Minimum of seven (7) years’ experience in Healthcare Risk Management

**Required Licensure and Certification**

+ Certified Professional in Healthcare Risk Management (CPHRM) preferred

**Required Minimum Knowledge, Skills, Abilities and Training**

Ability to:

+ work independently

+ demonstrate good judgment

+ analyze and communicate complex loss trends data to a broad audience

+ implement the strategic plan while paying attention to details

+ communicate effectively, with ease, to all levels of the organization

+ Superior written and oral communication skills

+ Excellent problem solver

**Pay Range**

$44.73 - $64.85 /hour

We are an equal opportunity/affirmative action employer.