Business Continuity Planners

**Become a part of our caring community and help us put health first**

The Risk Management Lead identifies and analyzes potential sources of loss to minimize risk. The Risk Management Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The **Risk Management Lead** is responsible for designing, leading, and operating the Humana Military risk management process so that no membership, customer satisfaction or goals are missed due to unmanaged risks. The Lead develops and implements strategies for controls and cost-effective approaches to minimize the organization's risks; assesses and communicates information regarding business risks with functions across the organization; and makes decisions on complex issues regarding technical approach for project components. The Lead ensures transparency of risks to the Humana Military senior leadership.

**KEY ACCOUNTABILITIES**

**40%** Oversee and communicate risk assessments and Issues and Opportunities

**30%** Develop, support and lead Humana Military Risk Governance structure

**30%** Support management of Enterprise Risk Standards within Humana Military

**_This role description in no way states or implies that the key accountabilities above are the only ones being performed by the individual(s) with this role description. The individual(s) may be called upon and required to follow other instructions or perform other duties and tasks requested by his or her supervisor, consistent with the purpose of the position, department and/or company objectives_** .

**Use your skills to make an impact**

**Required Qualifications**

+ 5 or more years of experience in financial risk management, operations and/or compliance

+ Experience building and maintaining analytic data sets, reports or dashboards (Ideally experience with large data sets and health-care data)

+ Excellent communication and presentation skills to include the ability to communicate and present technical details to leadership and peers

+ Strong consultative and collaborative skills working with a variety of teams, stakeholders and internal/external partners

+ Comprehensive knowledge of Microsoft Office Applications including Word, Excel, Outlook, Teams and Access

+ Self-starter and able to succeed with minimal supervision or direct managerial oversight

+ **Our Department of Defense Contract requires U.S. citizenship for this position**

+ **HGB is not authorized to do work in Puerto Rico per our government contract. We are not able to hire candidates that are currently living in Puerto Rico**

**Preferred Qualifications**

+ Experience with statistical analytic software packages such as Power BI, SAS, Tableau and/or other data visual and analytical tools experience

+ Bachelor's degree

+ Strong background with strategic decision making

+ Current or prior experience with Enterprise Solution Point system

**Additional Information**

**Work Style** : Remote

**HireVue Statement** : As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

**WAH Statement** :

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

+ Satellite, cellular and microwave connection can be used only if approved by leadership

+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$102,200 - $140,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

**Job Number** 24074510

**Job Category** Information Technology

**Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

**Schedule** Full-Time

**Located Remotely?** Y

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

The Senior Manager is responsible for leading and coordinating, articulating, and tracking actions related to developing and driving the implementation of cyber security risk management plans, ensuring effective cyber security risk management practices, and engaging with business unit members on a wide range of cyber security matters to achieve overall business objectives. The position plays a critical role in helping to ensure that the company’s risk-taking entities are aware of the risks inherent in their activities and decisions, the impact of their actions on the company at an enterprise level, and opportunities to reduce, mitigate, or avoid risks altogether.

**CANDIDATE PROFILE**

**Education and Experience**

**Required:**

• Bachelor’s degree in Cybersecurity, Computer Sciences or related field or equivalent experience/certification

• 7+ years of progressive information technology or information security experience including:

• 3+ years of managing, consulting or working in the field of information security risk management

• 2+ years’ experience implementing, managing or governing security technologies, including encryption, network security, intrusion detection and digital forensics

**Preferred:**

• Current information security certification, including Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP)1+ year experience in using the Factor Analysis of Information Risk (FAIR) Model

• Technical leadership experience in a sourced environment

• Project management skills with a demonstrated ability to work independently and with others

• Ability to manage the details and compliance with standards and expectations

• Technical infrastructure operations, administration, or engineering background

• Experience with NIST frameworks, including conducting security assessments, implementing controls, and ensuring compliance with standards

• Proficiency in utilizing ServiceNow, with an emphasis on navigating and leveraging the platform to enhance operational efficiency

• Expertise in identifying critical security vulnerabilities during risk assessments and assessing the efficacy of remediations addressing identified issues.

**CORE WORK ACTIVITIES**

**Security Compliance & Risk Management**

• Conduct assessments of threats and vulnerabilities, determine deviations from acceptable configurations or enterprise or local policy, assesses the level of risk, and develop and/or recommend appropriate mitigation countermeasures.

• Draft risk assessments and reports for senior management and other stakeholders.

• Stay current on emerging cyber and technology threats and potential implications.

• Collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to achieve objectives.

• Coordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups.

• Be willing and able to adapt to a rapidly changing organization

• Provide strategic leadership and senior management for the organization’s Cybersecurity risk oversight initiatives

• Provide subject matter expertise in cybersecurity, to include maintaining and sharing knowledge of current and emerging cyber risk management practices and tools.

• Advocate policy changes and makes a case on behalf of the company via a wide range of written and oral work products.

• Manage and measures information security implications within the organization, specific program, or other area of responsibility, to include strategic, personnel, infrastructure, policy enforcement, emergency planning, risk management, security awareness, and other resources.

**Maintaining Goals**

• Submits reports in a timely manner, ensuring delivery deadlines are met.

• Promotes the documenting of project progress accurately.

• Provides input and assistance to other teams regarding projects.

**Managing Work, Projects, and Policies**

• Manages and implements work and projects as assigned.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Provides timely, accurate, and detailed status reports as requested.

**Demonstrating and Applying Discipline Knowledge**

• Provides technical expertise and support to persons inside and outside of the department.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Demonstrates knowledge of function-specific procedures.

• Keeps up-to-date technically and applies new knowledge to job.

• Uses computers and computer systems (including hardware and software) to enter data and/ or process information.

**Delivering on the Needs of Key Stakeholders**

• Understands and meets the needs of key stakeholders.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.

• Collaborates with internal partners and stakeholders to support business/initiative strategies.

• Communicates concepts in a clear and persuasive manner that is easy to understand.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Demonstrates an understanding of business priorities.

**California Applicants Only** : The salary range for this position is $96,038.00 to $209,169.00 annually.

**Colorado Applicants Only** : The salary range for this position is $96,038.00 to $190,154.00 annually.

**Hawaii Applicants Only** : The salary range for this position is $116,205.00 to $209,169.00 annually.

**New York Applicants Only:** The salary range for this position is $96,038.00 to $209,169.00 annually.

**Washington Applicants Only** : The salary range for this position is $96,038.00 to $209,169.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 64 days after the date of this posting, 4/29/2024.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.

**Innovate here. And see your ideas come to life.**

It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

**Job Overview**

Position Schedule: Full-Time

**Team Overview:**

You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are in the midst of embracing a modern, cloud-based architecture and are looking for exceptional individuals that want to be a part of that future.

We've invested millions of dollars into new technology platforms to help improve what matters most in our industry, client experience. We're currently implementing a modern, cloud-based architecture and are looking for talented, and motived professionals that want to be part of providing the best client experience and financial resources possible.

**What You'll Do:**

The Senior Digital Risk Manager will assist the division in identifying, assessing, mitigating, and monitoring the operational, strategic, financial, technical, and other risks of the division. This position will execute the risk management program, which includes performing and facilitating risk assessments, connecting the risks across reporting responsibility and assisting the divisional Digital Risk Leader in prioritizing risk mitigation efforts. This position will work in partnership with many stakeholders including Digital division leaders and risk representatives from other divisions.

+ Act as an independent advisor for leaders and associates by facilitating the risk assessment process of high-risk areas and processes to ensure the significant risks within the process are addressed, including but not limiting to ethical business practice, company policies, regulatory requirements.

+ Understand how the magnitude of certain risk indicators may change as they cut across reporting responsibilities and provide specialist risk management capabilities which have a significant impact on the firm's strategy.

+ Consolidate and report risk assessment information across areas to allow business and senior leaders to effectively manage the firm/division's risk level.

+ Advise and assist business process owners on performing root cause analysis and the development of controls to effectively mitigate the identified control gaps (control design).

+ Develop and perform process, system, and project testing plan to assess system integrity and control effectiveness, including implementing tools and method of risk evaluation.

+ Prepare risk documentation to assist leaders and other stakeholders in implementing controls to address identified risks on both short-term and long-term.

+ Assist Digital Risk Leader in developing risk strategy to maximize the firm's benefits whilst minimizing risk exposure, developing systems to control and monitor risk, such as early warning detecting systems that alert leaders to new or evolving risks.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Hiring Minimum: $96471

Hiring Maximum: $164262

**Skills/Requirements**

**\# Dice**

**What Experience You'll Need:**

• Bachelor's degree (business or Information Systems/Technology preferred)

• 2+ years internal audit, risk management, compliance, or internal control experience with comprehensive knowledge of process analysis and control design techniques

• 5+ years Information Technology or IT Risk and Controls experience

• CISA, CISM, CISSP, or similar certifications

**What Could Set You Apart:**

• Ability to understand data flows, sources, and data transformations across multiple domains and transform data from multiple sources as needed for analysis.

• Proficient with visualization tools such as Tableau, PowerBi, etc.

*****Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday*****

**Awards & Accolades**

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

**About Us**

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

\#LI-HO

**Overview**

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

The **American Heart Association** has an excellent opportunity for a **Sr. Cyber Risk Analyst** in our **National Center** office located in **Dallas, TX. (Home-based work available)**

The Business Technology (BT) Sr. Cyber Risk Analyst is responsible for risk identification and management across the BT department and the overall American Heart Association organization. This position will support the BT Risk Manager in the management and administration of the Cyber/Risk Management program and Governance Risk and Compliance (GRC) processes and tools. .

The primary goal of the BT Risk Management team is to protect the confidentiality, integrity, and availability of American Heart Association 's data. The Sr. Cyber Security Risk Analyst will partner with all appropriate parties which includes, but is not limited to: other departments, service providers, application service providers, technology staff, etc. to help ensure risks are managed appropriately to support the BT Risk Management needs of the American Heart Association.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

\#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

**Responsibilities**

+ Active participation in developing and implementing strategic initiatives for the Cyber Risk Management Program (CRMP). Apply quantitative risk valuation models and tooling to inform and support strategic and tactical risk-based decisions.

+ Enhance Vendor Security Assessment process by collaborating with business and technology stakeholders. Maintain security scorecards and metrics from vendors, corporate functions and affiliated offices. Communicates technical issues to diverse audiences and have knowledge and/or experience in application and infrastructure security, public cloud.

+ Review and analyzes statistics of network events and system performance to locate and recommend remediation and lead strategies for discovered vulnerabilities.

+ Assist and partner with the Affiliates on annual PCI Data Security Certification Process.

+ Support and administer the Governance Risk and Compliance (GRC) Tool surrouding data mapping, cookie consent, privacy consent, third pary risk management and overall risk management.

+ Will be point of contact to coordinate Technical incident response. Support incident response efforts and conduct post-incident analysis to identify areas for improvement.

+ Assist project teams in the implementation of security measures to meet corporate security policies, manage risk, and meet external regulations, including various data security standards.

+ Weight business needs against security concerns and articulate issues and options to management. Research and assess new threats and security alerts and recommend remedial action.

+ Ensures of proper documentation of technology assessment results, and monitors remediation. Deliver all documentation developed during task execution, with status of all work in progress. Create Weekly and Monthly Status Reports, including daily technical task reports, threat management reports, among others.

+ Support the Business Technology Disaster Recovery process

**Want to help get your resume to the top? Take a look at the experience we require:**

**Qualifications**

+ Bachelor's degree in one of the following areas: Computer Sciences, Computer Engineering, Information Assurance, Information Security and/or Risk Management.

+ At least 6 years of experience applying information security controls methods, processes and risk management best practices in a Global-International forum.

+ Proven experience in succesffully implementing PCI DSS framework.

+ Strong technical information security knowledge to assess various information security and risk management processes and tools.

+ Experience with Security Controls frameworks (e.g. CobIT, ISO 27001, NIST, PCI DSS, RMF, among others) and knowledge of privacy regulations (e.g. GDPR, CPRA, CPA, etc.)

+ Able to work effectively in an environment characterized by multi-tasking, fast-paced, lead by multiple projects and conflicting priorities. Multi-level communications and interpersonal skills (including strong documentation skills). Able to effectively communicate security-related concepts to a broad range of technical and non-technical staff; across IT and business.

+ Information Security Certification(s) preferred, which may include, but is not limited to: CEH, CISSP, PCI ISA, among others

**Compensation & Benefits**

Expected pay range will be $80,000- $95,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

+ **Compensation** – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.

+ **Performance and Recognition** – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.

+ **Benefits** – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

+ **Professional Development –** You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

+ **Work-Life Harmonization –** The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

+ **Tuition Assistance** - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

**At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.**

**This position not a match with your skills?** Click here to see other opportunities.

EOE/Protected Veterans/Persons with Disabilities

**Join our Talent Community!**

Join our Talent Community to receive updates on new opportunities and future events.

**Posted Date** _2 months ago_ _(4/29/2024 1:20 PM)_

**_Requisition ID_** _2024-13159_

**_Job Category_** _Information Technology_

**_Position Type_** _Full Time_

**Overview**

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

The **American Heart Association** has an excellent opportunity for a **Sr. Cyber Risk Analyst** in our **National Center** office located in **Dallas, TX. (Home-based work available)**

The Business Technology (BT) Sr. Cyber Risk Analyst is responsible for risk identification and management across the BT department and the overall American Heart Association organization. This position will support the BT Risk Manager in the management and administration of the Cyber/Risk Management program and Governance Risk and Compliance (GRC) processes and tools. .

The primary goal of the BT Risk Management team is to protect the confidentiality, integrity, and availability of American Heart Association 's data. The Sr. Cyber Security Risk Analyst will partner with all appropriate parties which includes, but is not limited to: other departments, service providers, application service providers, technology staff, etc. to help ensure risks are managed appropriately to support the BT Risk Management needs of the American Heart Association.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

\#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

**Responsibilities**

+ Active participation in developing and implementing strategic initiatives for the Cyber Risk Management Program (CRMP). Apply quantitative risk valuation models and tooling to inform and support strategic and tactical risk-based decisions.

+ Enhance Vendor Security Assessment process by collaborating with business and technology stakeholders. Maintain security scorecards and metrics from vendors, corporate functions and affiliated offices. Communicates technical issues to diverse audiences and have knowledge and/or experience in application and infrastructure security, public cloud.

+ Review and analyzes statistics of network events and system performance to locate and recommend remediation and lead strategies for discovered vulnerabilities.

+ Assist and partner with the Affiliates on annual PCI Data Security Certification Process.

+ Support and administer the Governance Risk and Compliance (GRC) Tool surrouding data mapping, cookie consent, privacy consent, third pary risk management and overall risk management.

+ Will be point of contact to coordinate Technical incident response. Support incident response efforts and conduct post-incident analysis to identify areas for improvement.

+ Assist project teams in the implementation of security measures to meet corporate security policies, manage risk, and meet external regulations, including various data security standards.

+ Weight business needs against security concerns and articulate issues and options to management. Research and assess new threats and security alerts and recommend remedial action.

+ Ensures of proper documentation of technology assessment results, and monitors remediation. Deliver all documentation developed during task execution, with status of all work in progress. Create Weekly and Monthly Status Reports, including daily technical task reports, threat management reports, among others.

+ Support the Business Technology Disaster Recovery process

**Want to help get your resume to the top? Take a look at the experience we require:**

**Qualifications**

+ Bachelor's degree in one of the following areas: Computer Sciences, Computer Engineering, Information Assurance, Information Security and/or Risk Management.

+ At least 6 years of experience applying information security controls methods, processes and risk management best practices in a Global-International forum.

+ Proven experience in succesffully implementing PCI DSS framework.

+ Strong technical information security knowledge to assess various information security and risk management processes and tools.

+ Experience with Security Controls frameworks (e.g. CobIT, ISO 27001, NIST, PCI DSS, RMF, among others) and knowledge of privacy regulations (e.g. GDPR, CPRA, CPA, etc.)

+ Able to work effectively in an environment characterized by multi-tasking, fast-paced, lead by multiple projects and conflicting priorities. Multi-level communications and interpersonal skills (including strong documentation skills). Able to effectively communicate security-related concepts to a broad range of technical and non-technical staff; across IT and business.

+ Information Security Certification(s) preferred, which may include, but is not limited to: CEH, CISSP, PCI ISA, among others

**Compensation & Benefits**

Expected pay range will be $80,000- $95,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

+ **Compensation** – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.

+ **Performance and Recognition** – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.

+ **Benefits** – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

+ **Professional Development –** You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

+ **Work-Life Harmonization –** The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

+ **Tuition Assistance** - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

**At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.**

**This position not a match with your skills?** Click here to see other opportunities.

EOE/Protected Veterans/Persons with Disabilities

**Join our Talent Community!**

Join our Talent Community to receive updates on new opportunities and future events.

**Posted Date** _2 months ago_ _(4/29/2024 1:20 PM)_

**_Requisition ID_** _2024-13159_

**_Job Category_** _Information Technology_

**_Position Type_** _Full Time_

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

**Credit and Fraud Risk (CFR) Risk Manager – Operational Excellence and Risk Remediation**

**Job Description:**

The Credit and Fraud Risk (CFR) Operational Risk Excellence team is part of the _First Line of Defense_ with respect to Operational Risk and Risk Strategy Remediation functionality. Within the realm of CFR Operational Risk, the Risk Strategy Remediation team (RSRT) is responsible for managing analysis and remediation of Risk Events guided by a Corrective Action Plan (CAP). The scope of RSRT work includes the ownership of the capability through which the analysis and automation is conducted. This work is complemented by a broader scope of work focused on technical and process change management with particular focus on identification of key process steps, translating business requirements to technical requirements, per and post implementation test oversight and management of change processes associated with procedures and communication.

This role demands excellent written and verbal communication skills as well as the ability to identify essential data, access data, perform analysis and establish control mechanisms. This candidate will need to establish productive relationships with Credit Risk and Technology colleagues. As a part of successful partnerships with other teams, this candidate will be required to influence without direct authority and within tight timelines. The skills needed include strong communication skills, proven ability to think analytically, the ability to understand technical products, high-level understanding of Risk decision-making, Agile development approach and strong project management skills.

Scope of responsibilities also includes process reengineering. Activities will include evaluating existing CFR processes to identify opportunities to optimize (simplify, automate, leverage) using technics/tools such as flow charts, FMEA and creation of control/performance specifications and SLAs.

**Key responsibilities:**

+ Influence colleagues outside of team and without authority in order to deliver goals.

+ Manage in a challenging environment while adhering to CAP standards and milestones.

+ Write needs-drive High Level Business Requirements.

+ Clear, effective written and oral communication skills and ability to influence across all levels of the organization.Ability to create written materials that will drive insights and alignment.

+ Identify and optimize process improvement opportunities to create efficiencies and reduce errors.

+ Provide CFR Risk Remediation consultative guidance to CAP stakeholders.

+ Thought leadership.Use sound judgement and ability to lead without direct authority to drive positive outcomes for customers and shareholders while ensuring strong focus on regulatory requirements and expectations.

+ Create and deliver compelling, data-driven proposals.

**Qualifications:**

**Required**

+ Bachelor’s degree in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, Engineering, Business Management or Computer Science

+ Ability to envision ways to leverage existing capabilities and data to reduce risk events and associated risk remediation efforts.

+ Ability to think strategically.Apply both quantitative methods and business insights to drive results.

+ Flexible – Adapt to shifting priorities, multiple demands, ambiguity and rapid change.

+ Ability to build strong relationships in a cross-functional environment.

+ Strong prioritization, organization and project management skills.

**Desirable**

+ Advanced degree is preferred but not required given a suitable combination of formal education and work experience.

+ Credit/Fraud risk management experience and understanding of credit lifecycle is preferred.

+ Operational Risk knowledge and/or background is a plus.

+ Experience leading and influencing with, or without, direct authority

+ Programming experience

+ Experience with or strong understanding of technical development and process development approaches such as Agile, Method I or Six Sigma Design

+ Prior experience in process reengineering and/or Six Sigma certification is a plus

**Qualifications**

Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Operations

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24007040

**It's fun to work in a company where people truly BELIEVE in what they're doing!**

**Job Description Summary:**

The Channel Manager wins, maintains, and expands relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Channel Manager is responsible for achieving sales, productivity and partner recruitment objectives. The Channel Manager represents the entire range of company products and services to assigned partners though may focus on a specific solution or product set if focused in a partner vertical market

**Responsibilities** :

+ Establishes productive, professional relationships with key personnel in assigned partner accounts.

+ Coordinates the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners’ expectations.

+ Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.

+ Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.

+ Proactively assesses, clarifies, and validates partner needs on an ongoing basis.

+ Sells through partner organizations to end users in coordination with partner sales resources.

+ Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.

+ Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.

+ Ensures partner compliance with partner agreements as well as compliance with internal procedures established for partners (i.e. quotes, approvals, deal registration etc.) and code of ethics.

+ Drives adoption of company programs among assigned partners.

+ Executes recruitment plan for new qualifying partners.

**Qualifications:**

+ Strong analytical and financial skills with the ability to think strategically and conceptually

+ Excellent verbal, written, and presentation skills, proficient in MS Office

+ Ability to travel throughout the territory (50% of the time or more) to customer sites

+ Good knowledge of company's products/services and pricing practices.

+ Achieves sales quota in designated partner accounts.

+ Meets assigned expectations for profitability.

+ Completes partner account plans that meet company standards.

+ Maintains high partner satisfaction ratings that meet company standards.

+ Completes required training and development objectives within the assigned time frame.

+ Closely coordinates company executive involvement with partner and end-user customer management as appropriate.

+ Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.

**Education:**

+ Bachelor degree preferred, plus 5 years of relevant industry experience.

+ Minimum 5 plus years of channel sales experience in a business-to-business sales environment with a demonstrated ability to meet and exceed sales quotas.

If you apply for this role, you consent to your submission (including any personal information you provide) being shared with third parties who may assist Rocket in reviewing and selecting candidates for this role

**Information Security:**

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

**Diversity, Inclusion & Equity:**

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

.

**What Rocket Software can offer you in USA:**

**Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)**

**Healthcare coverage options to fit you (and your family’s) needs**

**Retirement savings, with matching contributions by Rocket Software**

**Life and disability coverage**

**Leadership and skills training opportunities**

**Two paid work days for off-site training**

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

\#LI-Remote

_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We’re people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.

**Why USAA?**

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

**The Opportunity**

We are seeking a dedicated Director, Compliance Risk Management – P&C to join our team. In this role, you will directly provide and manage a team providing second-line independent oversight on business products, services, and processes to ensure compliance with regulatory requirements. You and your team will play a critical role in helping manage market conduct examinations, data requests, and other regulatory interactions. You will foster outstanding working relationships with federal and state regulators. Above all, you will collaborate extensively with business partners, drive a culture of compliance, and demonstrate integrity and professional judgment while safeguarding the interests of USAA, its affiliates, and its members.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

Relocation assistance is not available for this position.

**What you'll do:**

+ Provides oversight and manages through changes in the regulatory environment.

+ Oversees compliance risk management activities in accordance with enterprise compliance policies and procedures.

+ Directs the review and assessment of state and federal regulatory compliance requirements to include analysis of business impact for enacted laws/regulations and recommended company compliance actions to ensure regulatory compliance.

+ Proactively identifies strategic and tactical regulatory solutions by providing compliance subject matter expertise for CoSA project/process/product initiatives.

+ Directs the monitoring and managing of regulatory requirements and reporting.

+ May manage federal/state regulatory agency relationships to obtain regulatory approvals and provides required regulatory feedback.

+ Develops, monitors, and analyzes budgetary and/or operation performance of department resources.

+ Provides operational compliance oversight for USAA, its affiliates, and USAA partnerships with external companies.

+ Builds effective relationships with industry and regulatory authorities.

+ Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

**What you have:**

+ Bachelor's Degree, OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (12 years total experience).

+ 8 or more years of relevant work experience (internal/external audit, operational risk/compliance testing, quality assurance).

+ 3 years of direct team lead or management experience required.

+ Demonstrated experience interpreting and applying federal and state laws and regulations and guidance or operational risk principles/concepts.

+ Experience working in a highly regulated environment.

+ Advanced knowledge of testing techniques and data analysis principles, as well as the ability to interpret subsequent results.

+ Previous experience developing executive briefs and presenting to key internal and external stakeholders.

+ Demonstrated ability to communicate effectively at all levels of management.

+ Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

**What sets you apart:**

+ Proven ability to foster positive interactions with state and federal regulators and to achieve outstanding results in market conduct examinations or other regulatory audits.

+ A demonstrated ability to communicate effectively with executive leadership, business partners, internal audit and other key stakeholders, and externally with regulators. A deep understanding of state regulatory requirements pertaining to property and casualty insurance, including requirements and procedures that apply to state market conduct examinations.

+ Strong understanding of USAA Property and Casualty products and services.

+ Excellent verbal and written communication skills with an ability to simplify complex topics.

+ Risk and Compliance industry certifications or designations (MCM, CPCU, ARM, ARC, CCEP)

+ Familiarity with establishing and maintaining process controls and documentation for large, complex issues, operations, or functions.

+ Demonstrated ability to lead a high performing team and experience serving as a resource to less experienced team members.

+ Previous experience with project management and ability to provide advice and guidance that confirms the end result will meet regulatory requirements. Experience executing a Property and Casualty compliance strategy, which should include the following: regulatory complaints oversight, assessment of regulatory requirements, proper supervision and guidance of business requirements to comply.

+ High attention to detail, organized, and able to successfully manage large, complex, and time-sensitive matters.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550- $230,400 **.**

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Are you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology, Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Visit our careers page to see what exciting opportunities and company perks await!

Job Description:

Data Privacy Transactions Counsel will support Microchip including Sales, Business Units, HR, IS, MarCom, and Finance on matters involving data privacy laws and security standards applicable to use and international transfer of personal data, and other regulatory and compliance matters. Legal support will include drafting, revising, and negotiating commercial contracts with data privacy and network security terms such as sales, purchasing, technology licensing, cloud vendor (e.g., SaaS), and intercompany contracts; drafting, updating, and implementing data privacy, security, and other compliance policies, procedures, guidelines, and training; supporting M&A activities, post-M&A integration, and other corporate initiatives, as needed.

Requirements/Qualifications:

J.D. from ABA accredited law school and licensed to practice law in a U.S. state
Undergraduate B.A. Business or similar degree highly desirable
Excellent academic credentials
Minimum of 5 years' experience practicing law
Minimum 3 years' contract negotiation experience, including cloud vendor contracts with GDPR-related personal-data processing terms.
Minimum 3 years advising on data privacy law with direct experience applying GDPR requirements, including international data transfers, legal-basis analysis, controller-processor-joint controller analysis and contracting, and cookies/analytics/similar technology compliance.
Experience handling variety of data privacy and protection, network security, ethics, and other regulatory and compliance matters, as well as interfacing with government agencies, regulators, customers, and/or cross-functional teams
Prior experience representing publicly traded technology companies a plus
Must have a high level of integrity, initiative, and professionalism
Must have a high attention to detail and the ability to explain complex matters in a clear and concise manner
Successful candidate exhibits strong business acumen, is a proven team player and consensus builder, and takes a business approach to law and problem-solving
Must be a flexible self-starter and proactive problem solver who can work independently while handling significant, direct client contact
Excellent written and verbal communications skills
Strong organizational skills and follow-through required
Computer skills (e.g., Microsoft Office Suite, e-mail, and internet) are required
Some domestic and international travel may be needed from time to time

Travel Time:

0% - 25%
Physical Attributes:

Feeling, Handling, Hearing, Seeing, Talking, Works Alone, Works Around Others
Physical Requirements:

See Physcial Attributes
Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**ABOUT THE COMPANY**

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

+ **Safe** : We protect the livelihoods of our colleagues and communities.

+ **Committed to Serve** : We go above and beyond to exceed our customers’ expectations.

+ **Environmentally Responsible:** We take action to improve our environment.

+ **Driven** : We deliver results in the right way.

+ **Human-Centered:** We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

**STRATEGY**

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

**Recycling and Waste**

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

**Environmental Solutions**

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

**SUSTAINABILITY INNOVATION**

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

**RECENT RECOGNITION**

+ Barron’s 100 Most Sustainable Companies

+ CDP Discloser

+ Dow Jones Sustainability Indices

+ Ethisphere’s World’s Most Ethical Companies

+ Fortune World’s Most Admired Companies

+ Great Place to Work

+ Sustainability Yearbook S&P Global

**POSITION SUMMARY:** The Director Risk Management is responsible for identifying, assessing, and analyzing risks that affect the business from a Claims perspective; understanding the organization’s risk tolerance to various risk exposures, most notably Auto Liability, General Liability, Workers’ Compensation, and managing a claims program that meets the Company’s risk management objectives. The Director builds a high-performing team and displays a track-record of partnering with senior leadership, and specifically Risk, Legal and Operations, to drive change within the organization. In addition, this key role brings a broad perspective on claims management, and strong hands-on knowledge and experience in business insurance. The Director Risk Management - Claims also interacts across the company on a variety of claims management issues and presents ideas and recommendations.

**PRINCIPAL RESPONSIBILITIES:**

In conjunction with Legal and Risk Management:

+ Advises on auto liability, general liability, and workers’ compensation claims across the organization.

+ Participates with outside counsel in mediation and other forms of alternative dispute resolution.

+ Oversees the management of an internal claims team, in addition to a dedicated third-party claims administrator for the company.

+ Works with Legal, insurance brokers and insurance companies in the selection of outside counsel for representation.

+ Analyzes case law and provides recommendations to Risk Management and Senior Leadership.

+ Assists with policies and procedures relating to incident investigation and claims reporting and handling in conjunction with Safety and Legal.

+ Manages executive claim debrief sessions.

+ Assists in recommending insurance reserves.

+ Assists in drafting and contributing reports to the company’s Chief Legal Officer, senior management, and others as necessary.

+ Provides professional support to the company’s Risk Management Department on a wide range of claims investigation and management, insurance, loss/exposure, policies and procedures, and other matters.

+ Provides claims support related to the company’s nationwide operations on a full range of risk management, claims and insurance matters.

+ Identifies, assesses, and prioritizes claims risks, and assists in developing the company’s claims strategy.

+ Evaluates the effectiveness of the claims management activities.

+ Collaborates with Risk Management to determine where enhancements to insurance coverage can made from a claims perspective.

+ Enhances the system for the analysis and trending of claims management data from all pertinent sources, analyzes patterns and makes recommendations to senior leadership.

+ Works with Safety and Operations to implement loss prevention programs throughout the company to reduce or mitigate risk.

+ Develops and presents claims management educational offerings based on analysis of incident/loss data.

+ Develops and maintain relationships and communications with key departments within the organization, including Legal, Safety, Human Resources, Finance and Operations, among others.

+ Overnight travel required when necessary.

+ Performs other job-related duties as assigned or apparent.

**KNOWLEDGE / SKILLS / ABILITIES:**

+ Broad knowledge of corporate claims management functions, the insurance marketplace encompassing casualty, workers' compensation, and auto liability.

+ Broad-based corporate claims assessment.

**QUALIFICATIONS:**

+ Claims Adjuster License preferred, but not required. Other certifications (ARM, CRM, AIC, etc.) are a plus.

+ Risk Management experience with a Fortune 500 company preferred.

+ Experience with safety and loss control programs and procedures.

+ Experience in a leadership role providing guidance, mentoring, and developing a team of direct reports.

**MINIMUM QUALIFICATIONS:**

+ A minimum of 10 years of progressively responsible experience in claims management for a corporation, third-party administrator, or insurance brokerage.

**Rewarding Compensation and Benefits**

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.