A Day In The Life
Business, Entrepreneurialism, and Management Field of Interest
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Contact an Advisor for more information on this career!Salary Breakdown
Online Merchants
Average
$76,990
ANNUAL
$37.02
HOURLY
Entry Level
$39,150
ANNUAL
$18.82
HOURLY
Mid Level
$73,260
ANNUAL
$35.22
HOURLY
Expert Level
$122,390
ANNUAL
$58.84
HOURLY
Supporting Programs
Online Merchants
Top Expected Tasks
Online Merchants
01
Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
02
Receive and process payments from customers, using electronic transaction services.
03
Create, manage, or automate orders or invoices, using order management or invoicing software.
04
Deliver e-mail confirmation of completed transactions and shipment.
05
Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
06
Purchase new or used items from online or physical sources for resale via retail or auction Web site.
07
Determine and set product prices.
08
Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
09
Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
10
Design customer interface of online storefront, using web programming or e-commerce software.
Knowledge, Skills & Abilities
Online Merchants
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
English Language
KNOWLEDGE
Sales and Marketing
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
Communications and Media
KNOWLEDGE
Administration and Management
SKILL
Reading Comprehension
SKILL
Active Listening
SKILL
Critical Thinking
SKILL
Speaking
SKILL
Persuasion
ABILITY
Written Comprehension
ABILITY
Oral Expression
ABILITY
Problem Sensitivity
ABILITY
Written Expression
ABILITY
Deductive Reasoning
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