Budget Analysts

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.

_The application window will be open until at least_ **_January 3rd, 2025_** _. This opportunity will remain online based on business needs which may be before or after the specified date._

**Area Description**

The Network Engineering team is responsible for planning, designing, and operating our fiber network at scale ensuring a robust and reliable service.

**Role Description**

As a lead of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. GFiber's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies.

**In this role, you'll:**

+ Manage the design, permitting, and network deployment to Single Family Units (SFUs), Multi Dwelling Units (MDUs), and Single Business Units (SBUs).

+ Develop and grow the OSP Engineering team.

+ Vendor management of Engineering Design and QA/QC resources ensuring GFiber Fiber to the Home (FTTH) network standards and expectations are followed.

+ Support GFiber Outside Plant (OSP) Construction and Operations teams to coordinate Central Office (CO) planning, material selection, project execution, change management, proactive/reactive relocation events, and financial performance against targets.

+ Facilitate address serviceability process alongside cross-functional stakeholders & foster key municipal relationships to support consistent plus predictable permit reviews/approvals. Will need to collaborate with cross-functional teams to explore/evaluate dark fiber lease opportunities.

+ Establish and manage positive vendor relationships through effective facilitations and communication.

**At a minimum we'd like you to have:**

+ Bachelor's degree in Construction Management, Engineering, Telecommunications or related field, or equivalent practical experience.

+ 7 years of experience in managing large, multi-faceted, outside plant projects, fiber to the Home (FTTH), or outside plant engineering projects.

+ Experience in inside and outside plant fiber optic network infrastructure, engineering design and construction.

+ Experience working cross-functionally to manage the designs and build scalable construction, installation, and support processes.

+ Experience working with municipalities managing right-of-way, construction permitting, and coordinating work schedules to meet intermediate and completion milestones.

+ Experience with Make Ready Engineering practices, including NESC, NEC, or GO-95 (CA only) clearances and GIS (Geographic Information Systems), ESRI, and shapefile functionality.

**It's preferred if you have:**

+ 10 years of experience in managing large, highly-complex, outside plant projects, FTTH or outside plant engineering projects.

+ 5 years of experience managing and leading teams of more than 5 people.

+ Contract or vendor management experience, including defining scope of work and quality control.

+ Experience with aerial and underground construction projects, including knowledge of outside plant equipment and materials.

+ Capital budget management experience.

+ Experience analyzing fiber test results and auditing projects for compliance within scopes of work.

The US base salary range for this full-time position is between $154,000 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. (https://careers.google.com/privacy-policy/) For more information please refer to our Equal Employment Opportunity Policy (https://careers.google.com/eeo/) and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF) (https://careers.google.com/jobs/dist/legal/EEOC\_KnowYourRights\_10\_20.pdf) .

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form (https://docs.google.com/forms/d/e/1FAIpQLSdssMbqAfgzQyXmBStjjc-OOg64CssJRQf5\_yWGEBClZZrkpw/viewform?resourcekey=0-CxawQc0qPzP7wkZuem4M3A) . Our candidate accommodations team will then connect with you to confidentially discuss your options.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

+ Overall store management, supervision, and policy implementation

+ Sales and inventory management

+ Employee staffing, training, and development

+ Financial management

+ Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

**Required Qualifications**

+ Deductive reasoning ability, advanced analytical skills and computer skills.

+ Advanced communication skills, leadership, supervision, and influencing skill

+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

**Preferred Qualifications**

+ Experience as a retail manager or supervisor

**Education**

High School diploma or equivalent preferred but not required.

**Pay Range**

The typical pay range for this role is:

$17.00 - $31.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 03/21/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

_This position is remote and can be based anywhere within the United States._

**_What Sales Operations contributes to Cardinal Health_**

Sales Operations is responsible for providing back-office support to the sales organization and enablement counterparts by handling administrative and operational activities through internal reporting and process facilitation execution.

**_Responsibilities_**

This individual is responsible for developing, quantifying and evaluating the transformation of internal and external information into business intelligence (including data acquisition, mining, analysis, data integrity management, reporting) and, for supporting and executing internal processes cross functionally.

+ Responsible for ownership of the self-service platforms (SharePoint, GMB, SFDC cases) that support stakeholder requests

+ Works with cross functional teams to ensure smooth operations for internal and external customers

+ Facilitates account membership updates and audits and communicates cross functionally to applicable internal teams

+ Customer account research and trouble shooting

+ Understands how to identify barriers and resolve

+ Researching operational issues that may arise from day-to-day activities

+ Ad-Hoc reporting facilitation as requested

+ Report maintenance and automation

+ Maintain and update program materials as needed

+ Process streamlining and optimization

+ Execute on requests to alleviate administrative burden in support of revenue generation and process facilitation

+ Log all support activities in SFDC

+ Collaborates cross functionally to ensure expected project delivery of assigned projects on time

+ Serves as back up support for broader sales enablement team

**_Qualifications_**

+ Bachelor’s Degree in related field, or equivalent work experience preferred

+ Minimum 2-4 years general business experience preferred

+ Excellent organizational, presentation, analytical, written and verbal communication

+ Ability to learn quickly and adjust to changing business needs

+ Ability to be flexible and juggle multiple priorities in a fast-paced environment

+ Problem solving, and analytical skills required

+ Resourceful and motivated self-starter

+ Demonstrated ability to work cross functionally on projects

+ Proven ability to meet deadlines, follow-through on details, provide input & feedback to the team

+ Microsoft Office capability in Word, Excel and PowerPoint; CRM experience preferred

+ Strong written and verbal communication skills

**_What is expected of you and others at this level_**

+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks

+ Works on projects of moderate scope and complexity

+ Identifies possible solutions to a variety of technical problems and takes action to resolve

+ Applies judgment within defined parameters

+ Receives general guidance and may receive more detailed instruction on new projects

+ Work reviewed for sound reasoning and accuracy

+ Occasional travel may be required

**Anticipated salary range:** $56,200 - $84,420

_**The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity._

**Bonus eligible:** No

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

+ Medical, dental and vision coverage

+ Paid time off plan

+ Health savings account (HSA)

+ 401k savings plan

+ Access to wages before pay day with myFlexPay

+ Flexible spending accounts (FSAs)

+ Short- and long-term disability coverage

+ Work-Life resources

+ Paid parental leave

+ Healthy lifestyle programs

**Application window anticipated to close:** **01/17/2025** *if interested in opportunity, please submit application as soon as possible.

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

The Cyber Operations Manager over Threat Detection & Response is responsible to ensure early and accurate detection, response, and containment for threats directed against our clients. As a technical management role, the ideal candidate possesses deep security knowledge/expertise, previous experience as a security practitioner, systems management and administration experience, proven service management skills, and the ability to attract and retain talent in a challenging market. The position is closely involved in helping to mentor, develop and evaluate employee performance as well as helping with the development and continuous improvement of the Security Operations services.

How you'll make an impact

+ Lead 24x7 Threat Detection and Response Analysts providing operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources as well managing the day-to-day operations.

+ Work closely with customers on reporting, stewardship calls, and in the case of escalations.

+ Enforce all policies and procedures, including those for security, disaster recovery, standards, and service provision.

+ Drive continuous refinement and improvement of detection and response and incident response processes.

+ Oversee the security of Client systems via Advanced Fusion Center (AFC) service.

+ Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment.

+ Collaborate and consult with other Managers on the overall advancement of the Security Operations organization and Optiv in general.

+ Direct and drive process and documentation improvement.

+ Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

+ Develop and maintain an educational environment where the knowledge and performance of the group are constantly advancing.

+ Perform staff performance appraisals.

+ Ensure timely reporting of security control gaps and vulnerabilities to the customer.

+ Prepare reporting of metrics and trending of SLA & KPIs to the customer and client support staff.

+ Stay abreast of evolving risks, new developments in the security industry, and industry best practices in risk management, threat analysis, and threat response techniques.

+ Attend info security-related events and network with industry peers to inform engineering and operations processes of effective risk mitigation strategies for attacks.

+ Oversee team’s production of threat intelligence reports that communicate the results of the analyses to the respective audience.

+ Responsible for the joint team effort to normalize data from vulnerability assessment, penetration test, incident response, and application security project deliverables.

+ Establish and maintain regular written and in-person communications with the organization’s executives, other group heads regarding pertinent activities.

+ Develop and mentor staff through open communication, training and development opportunities, and performance management processes; build and maintain employee morale and motivation.

+ Supervisory Responsibilities: Cyber Operations Manager will report to the Director of Security Operations.

Qualifications for success:

+ 8+ years professional IT and Information Security experience

+ 5+ years leading technical Threat Detection and Response teams

+ 5+ years professional experience in cyber operations centers

+ 3+ years professional experience in managed services

+ One or more certifications in Security/Networking including Security+, GSEC, GCIA, GCIH, CISSP, CISM, CISA, or other security-specific vendors/product certifications

+ Proven ability to make decisions and perform complex problem-solving activities underpressure. Advanced (http://pressure.advanced/) business acumen required.

+ Sharp analytical abilities and the ability to make sound decisions quickly are required.

+ Deep understanding of SIEM vendors, solutions, and architecture such as LogRhythm, QRadar, Splunk, Exabeam, etc.

+ Deep understanding of EDR vendors, solutions, and architecture such as Crowdstrike, Cylance, Carbon Black, Microsoft ATP.

+ Deep understanding of regulatory compliance such as NIST, SOX, HIPPA, NERC CIP, PCI, etc. and their differentiators across global regions

+ Deep understanding of laws pertaining to cybersecurity and their differentiators across global regions

+ Understanding of Security Orchestration, Automation, and Response concepts.

+ Experience working with ticketing and knowledge management systems such as Service Now.

+ Experience with ITIL concepts and practices.

+ Experience with security analytics platforms such as Kibana.

+ Experience with reporting platforms such as DOMO andPowerBI

\#LI-TW1

**What you can expect from Optiv**

+ A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (http://www.optiv.com/company/about-us#dei-group) .

+ Work/life balance

+ Professional training resources

+ Creative problem-solving and the ability to tackle unique, complex projects

+ Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.

+ The ability and technology necessary to productively work remotely/from home (where applicable)

**EEO Statement**

Optiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (http://www.optiv.com/job-applicant-privacy-notice) . If you sign up to receive notifications of job postings, you may unsubscribe at any time.

The Data Center Operations Manager is responsible for ensuring optimal performance of data center and facility environments, systems and personnel, as well as, the daily over-site and guidance for administrative and maintenance functions.

**Essential Functions:**

Environmental Management

+ Manage day to day operations of cooling (production & distribution) and electrical systems

+ Troubleshoot issues related to the critical infrastructure using test equipment, observation and automation, monitoring and control applications

+ Proactively develop and implement maintenance activities to include both critical infrastructure and general maintenance of the physical plant (appearance)

+ Work with Operations and Sales leadership to assure all environmental issues are handled and communicated correctly to the customer

+ Report on all SLA required activities

Capacity Management

+ Maintain current status and future status reporting on all capacity thresholds within the facility

Access Management

+ Work with Security Manager to assure all access points are monitored and controlled

+ In conjunction with Security Manager, manage all security issues to resolution and conduct post mortems

Building Management

+ Management of the building and its related services such as janitorial, grounds, plumbing, fuel, phone systems, etc.

+ Manage all sub-contractor agreements to maintain the facility

+ Operation and maintenance of cable plant and fiber entrance, raised floor systems, automation and control systems, fire detection and suppression systems and security systems

+ Develop and document operational standards, maintenance schedules, training and testing procedures, emergency contacts, inventory requirements and vendor relationships

Environmental Services Management

+ Set up and maintain environmental monitoring solutions for all managed facilities

+ Work with Operations to assure monitoring is in place for delivered services

Regulatory Compliance Management

+ Updates and training for Facility Operations Handbook

+ SAS 70 Audits

+ PCI, HIPAA, LEED and other compliance objectives as directed

Asset Management

+ Management of asset tracking processes and systems

+ Reporting on assets internally and for customers

Support of Customer Implementations

+ Work with Implementation Manager to assure a smooth implementation process for the customer

+ Fulfillment of customer requests including cabinet or cage setup, office setup, build room reservations, cross-connects, cable tests and supplies such as enclosures, cage materials, shelves, power strips, cabling, furniture, etc.

Service Delivery Responsibilities

+ Ticket Fulfillment

+ Perform cross connects, cage builds, customer requests and scheduled tasks as needed

+ Quality verification

+ Ensure all work is done correctly, completely, and meets all SLA requirements

+ Review and close tickets

+ Design and create service delivery procedural manual

+ Oversee training and development process for service delivery group

+ Participate in 24 X 7 X 365 rotation

**Minimum Requirements:**

+ Extensive experience and knowledge of electrical and mechanical equipment and systems operations and maintenance including, but not limited to, Caterpillar generator sets, Square D paralleling gear, MGE UPS systems, Trane Chiller plants and pumps, smoke detection systems and fire alarm systems

+ Cable plant design and management

+ Experience with building automation, monitoring and control systems (i.e. Trane Tracer Summit, SquareD PowerLogic, Caterpillar/ISO Power Lynx and Eaton Foreseer)

+ Energy audits

+ Project management

+ AutoCad & Visio a plus

+ Knowledge of building automation, monitoring and control systems including Trane Tracer Summit, SquareD PowerLogic, and Caterpillar/ISO Power Lynx

+ Energy audits

+ Ability to work well with all facility personnel and delegate tasks appropriately

+ Strong customer service skills

+ Excellent oral and written communication skills

+ Ability to develop and document procedures and train other personnel

+ Must be able to work with people at all levels internally and within the customer environment

+ Must be able to work in a team environment

+ Strong analytical and problem-solving skills

+ Ability to work under pressure and manage multiple concurrent priorities

+ Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane

+ Strong Leadership skills and capabilities

**Experience/Skills:**

+ 5+ years technical experience working in a High Availability (Data Centers, Manufacturing, Hospitals) environment

**Education:**

+ Bachelor’s Degree in Computer Science, Engineering or Facilities Management (or related field). May substitute work-related experience for degree

**Certifications:**

+ Certified Plant Engineer (CPE), Certified Plant Maintenance manager (CPMM) or similar facilities-based certification preferred

**Experience/Skills:** 5+ years technical experience working in a High Availability (Data Centers, Manufacturing, Hospitals) environment

**Education:** Bachelor’s Degree in Computer Science, Engineering or Facilities Management (or related field). May substitute work-related experience for degree

**Certifications:** Certified Plant Engineer (CPE), Certified Plant Maintenance manager (CPMM) or similar facilities-based certification preferred

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today!

CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne’s dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company’s overall success.

CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.

CyrusOne’s leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (https://protect-us.mimecast.com/s/yRv0Cv2rY1irrOmMUQ2LCm?domain=cyrusone.com/) .

**Overview**

**PAY** : $90,000.00 - $100,00.00 Annually

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit 2024-Recruitment-Staff-Mgmt-11.6.23.pdf (abm.com) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

**POSITION RESPONSIBILITIES**

+ Possess deep knowledge of the operation at each site (contract, scope of work, building type, client nuances, local market conditions)

+ Be responsible for the delivery and execution of all contracted janitorial services within the region

+ Build long-term sustainable partnerships with the client at each location

+ Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with the client

+ Effectively address all client related communications in real time with a sense of urgency (emails, phone calls, requests)

+ Properly escalate issues that could impact local or national perceptions of ABM as a preferred facility services provider

+ Review financial performance regularly to forecast spend and course correct when necessary

+ Ensure cost control levers and metrics are in place to proactively monitor overall spend to monthly budget

+ Work directly with client and internal teams to ensure billing and collections are processed in a timely manner

+ Negotiate modifications to compensation or staffing plans based on site specific needs, market conditions and client driven initiatives

+ Prepare and develop financial and operational reports weekly and monthly

+ Work closely with site managers to develop their operational knowledge and management capabilities

+ Make sure all onsite employees have clear job assignments, roles and responsibilities

+ Develop site specific performance standards and ensure portfolio wide standards are being met

+ Proactively create consistent and effective operational processes and see them through to implementation

+ Ensure all sites are properly documenting employee onboarding, badging, safety, job training and performance management issues

+ Drive and promote a strong safety culture; reinforce ABM and client safety programs

+ Ensure each site is conducting formal quality checks and inspections according to plan

+ Continuously monitor the overall performance of each site and make appropriate changes to improve performance

+ Up-sell additional services and tag jobs above and beyond contractual agreements

+ Performs other duties as assigned or requested.

**KNOWLEDGE, SKILLS & ABILITIES**

+ Bachelor’s degree preferred or equivalent military experience

+ Minimum of 5-7 years of management experience

+ Minimum of 5-7 years in warehouse facility services or building management (multi-site locations preferred)

+ Experience in warehouse, distribution center or manufacturing environments is a plus

+ Previous custodial experience desired

+ Able to travel by car weekly to sites within region

+ Extended travel outside of region (50%)

+ Excellent organizational skills and attention to detail

+ Proficient in Microsoft Office including word, outlook, excel and powerpoint

+ Must have working knowledge of OSHA safety standards and regulations

+ Must maintain a valid State issued driver’s license

REQNUMBER: 105311

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Summary

The Dog Boarding Operations Manager serves a critical senior management leadership role, responsible for overseeing the operations and day-to-day activities of Sol Dog Lodge and Training Center's dog boarding services. This position ensures the delivery of exceptional care for all dogs and a superior experience for clients while advancing the organization's mission to serve the needs of all dogs and the people who love them.

The Dog Boarding Operations Manager leads a team of staff and volunteers, focusing on hiring, training, and development to maintain a high standard of care and operational excellence. This role requires a dynamic leader with a deep passion for dogs, proven management skills, and a commitment to fostering a community where all dogs are valued, thriving, and supported with compassionate, accessible services.

Responsibilities

Leadership and Team Development

Oversee the recruitment, hiring, onboarding, and development of staff and volunteers for dog boarding operations.

Provide leadership, mentorship, and performance feedback to ensure a cohesive and motivated team.
Foster a positive and collaborative work environment that aligns with Sol Dog Lodge's mission and values.

Dog Care and Boarding Operations

Ensure the highest standards of care, safety, and enrichment for all dogs in boarding.

Develop and implement care protocols, including feeding, exercise, grooming, and training routines.
Monitor dog health and behavior, coordinating with veterinary resources when necessary.

Act as the primary decision-maker for escalated care or operational issues.

Facility Management

Oversee the maintenance, cleanliness, and organization of all boarding facilities to ensure a safe and welcoming environment.

Manage schedules and assignments for staff and volunteers to provide seamless coverage for day, evening, and overnight shifts.

Monitor inventory and supplies, ensuring resources are available and used efficiently.
Customer Service and Community Engagement

Act as a key point of contact for clients, addressing concerns and providing updates on their dogs' care.
Build strong relationships with clients to encourage repeat business and positive word-of-mouth referrals.

Represent Sol Dog Lodge in community events, educational programs, and outreach efforts.
Compliance and Continuous Improvement

Ensure compliance with all organizational policies, procedures, and local, state, and federal regulations.

Monitor performance metrics and identify opportunities for operational improvements.

Collaborate with senior leadership to align operational strategies with organizational goals.

Essential Functions

Lead day-to-day boarding operations, ensuring smooth workflows and alignment with organizational goals.

Provide hands-on support during peak times or emergencies, including direct care for dogs.

Develop and enforce protocols for safety, health, and operational excellence.

Train, mentor, and manage staff and volunteers to meet high standards of care and professionalism.
Oversee scheduling and resource management to ensure efficiency and optimal coverage.

Monitor and address any issues related to dog behavior, health, or client concerns.

May require flexible schedule, response to emergencies and covering 24/7 shifts. May need to transport dogs to veterinary clinic or emergency care.

Other duties as assigned.

Qualifications

Education and Experience

Associate Degree in a related field (e.g., animal science, business, or management) or equivalent professional experience.

Minimum of 2-4 years of experience in dog boarding, daycare, training, or similar animal care fields, with at least 2 years in a leadership or management role.
Skills and Competencies

Expertise in dog behavior, care, and handling best practices.

Strong leadership and team management skills, including hiring, training, and performance evaluation.

Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.

Exceptional organizational and problem-solving abilities, with attention to detail and a proactive approach to challenges.

Ability to remain calm and make sound decisions in emergencies or high-pressure situations.

Physical Requirements

Ability to lift and carry up to 50 lbs.
Comfortable working on your feet for extended periods, bending, kneeling, and handling dogs of all sizes and temperaments.

Willingness to work flexible hours, including evenings, weekends, and overnights as needed.
Additional Requirements

Valid driver's license and reliable transportation.

Maintain a clean driving record.

Passion for the mission and vision of Sol Dog Lodge and a strong commitment to animal welfare.

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1533562BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 5101 W INDIAN SCHOOL RD,PHOENIX,AZ,85031-02602-01272-S

**Full District Office Address:** 5101 W INDIAN SCHOOL RD,PHOENIX,AZ,85031-02602-01272-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 01272-PHOENIX AZ

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1532905BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 34402 N SCOTTSDALE RD,SCOTTSDALE,AZ,85266-01226-03766-S

**Full District Office Address:** 34402 N SCOTTSDALE RD,SCOTTSDALE,AZ,85266-01226-03766-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 03766-SCOTTSDALE AZ

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1533300BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 4006 E BELL RD,PHOENIX,AZ,85032-02232-04951-S

**Full District Office Address:** 4006 E BELL RD,PHOENIX,AZ,85032-02232-04951-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 04951-PHOENIX AZ