Budget Analysts

_This position will be fully remote and can be hired anywhere in the continental U.S._

The Customer Success Manager – Cisco (or Partner Operations Manager as we call it) is a supporting role assisting Sales and Operations with Cisco’s Customer Experience (CX) lifecycle journey. Ensuring customers maximize the value of their Cisco investments throughout the customer lifecycle. Dedicated to driving adoption and growth of Cisco investments through product knowledge and ability to reduce time to value and increase ROI.

**How you’ll make an impact**

+ Keeping up with Customer Experience Best Practices and ensuring Optiv is compliant

+ Management of Enterprise Agreements – Proactively tracking for overages, performing client check-ins, and managing true-ups

+ Maintain all needed Cisco certifications and work with Partner Operations to ensure additional certification candidates are identified and complete their commitments

+ Monitor and communicate as appropriate notifications on Cisco products, software, and advisories. Become familiar with and share as appropriate Cisco Security product documentation

+ Attend Cisco Partner Trainings, and recruit additional internal attendees as appropriate

+ Meet with Cisco face-to-face on a regular basis to strategize, address operational issues, and build rapport

+ Act as opportunity advisor to field sales, specific to Cisco pricing programs, requirements, and order documentation. Make recommendations to the field on the best program that fits his or her project

+ Act as liaison between marketing and field sales to support accurate assignment of leads

+ Gather historical pricing data for partner and customer. Recommend best pricing strategies to field Account Managers

+ Recognize additional areas of customer need for expansion or cross sell opportunities

+ Provide price quoting support to the field sales organization in a timely and accurate manner. Resolve quoting, order, and invoicing issues and errors

+ Understand global supply chain updates, and communicate to Sales and Operations as appropriate

+ Effectively communicate new partner offerings and business procedures to field sales team and operations. Act as subject matter expert on Authorized support programs and offerings

+ Present both internally and externally on deep knowledge of Enterprise Agreements to help remove technical barriers and accelerate adoption.

+ Creates adoption plan for Enterprise Agreement customers, to accelerate the usage of the solution and their ability to be self-sufficient

+ Identify incremental opportunities and programs that help customers achieve greater value from their investments

+ Ensure the customers recognize the value provided by the vendor solution to ensure the highest possible customer satisfaction

+ Team together with client during the renewal period to discuss any changes to existing subscriptions and additional functionality that might be needed. Serve as a trusted advisor, guiding customers throughout their renewal journey with unparalleled expertise and support to provide a consistent and simple experience for the customer.

+ Work with sales team to gain a deep knowledge of customers’ business and needs to personalize the renewal experience to suit their specific requirements.

+ Perform ongoing revenue risk assessments during the customer lifecycle help retain product Annual Recurring Revenue, or ARR and meet Key Performance Indicators, or KPIs.

+ Perform other duties as assigned

**What we’re looking for**

+ Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience preferred.

+ Two or more years of experience in Business-to-Business Sales/Client Services role required.

+ Two years of experience in technical or information technologies industry preferred.

+ Intermediate level experience with Microsoft Office; specifically, Microsoft Outlook, Word and Excel. Internet navigation required.

+ Prior experience in Client Relationship Management software (CRM) required. Salesforce.com experience preferred.

+ Ability to work in a sales partnership setting, where workflow is determined by incoming requests required. Proven ability to prioritize multiple tasks and align with deadlines in a fast-paced environment required.

+ Ability to build relationships and trust with internal and external partners/clients.

+ Superior organizational skills, independent judgment and functional arithmetic skills

\#LI-SM1

**What you can expect from Optiv**

+ A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (http://www.optiv.com/company/about-us#dei-group) .

+ Work/life balance

+ Professional training resources

+ Creative problem-solving and the ability to tackle unique, complex projects

+ Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.

+ The ability and technology necessary to productively work remotely/from home (where applicable)

**EEO Statement**

Optiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (http://www.optiv.com/job-applicant-privacy-notice) . If you sign up to receive notifications of job postings, you may unsubscribe at any time.

Position Summary...

What you'll do...

Manages the development and improvement of new or existing operational tools, reports, and customer-facing functionality by providing direction and input on project business and functional requirements; providing subject matter expertise; developing requirements; providing solutions for complex problems that span multiple businesses, functions and timeframes with new or existing tools; and partnering cross-functionally with product management, merchandising, engineering, and other groups to drive projects.Manages one or more work streams for the operations organization by designing project plans and leading a group of associates; facilitating meetings involving stakeholder teams to analyze, plan, and implement project initiatives; recommending appropriate operational processes; developing and managing project requests and timelines by establishing project requirements; communicating project status, details, timelines, and available resources; planning and executing resource allocation; finalizing, approving, and delivering projects; taking corrective action as necessary to drive project results; communicating project plans and deliverables to key stakeholders; identifying root causes and developing potential solutions for initiatives; and making recommendations based on data and observation.Provides decision support by analyzing and interpreting data and information; conducting analyses of initiatives to understand and communicate trends; translating data analysis into recommendations aligned with business objectives; and working collaboratively with cross-functional teams to develop processes and strategies that help meet business goals.Supervises and manages associates and leaders in assigned area of responsibility by giving direction, monitoring performance and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting and modeling logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders and managers.Identifies and tracks export shipment data by investigating opportunities for improvement within the warehouse; providing feedback to internal customers and associates; reviewing statistical data of shipments; keeping records of shipments to comply with regulatory agencies ; preparing reports; and auditing records and reports submitted to regulatory agencies.Trains export associates on shipment process and documentation required by carriers and governmental agencies by identifying opportunities for improvement with the processing of orders; developing training plans to improve the shipment process; and maintaining compliance and service levels to internal and external customers. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. Leadership Expectations Respect for the Individual: Builds high-performing, diverse teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform. Respect for the Individual: Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect for the Individual: Attracts and retains the best, diverse talent; empowers and develops talent; and recognizes others' contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer/Member: Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; and applies the EDLP and EDLC business models to all plans. Service to the Customer/Member: Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes. Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

- Health benefits include medical, vision and dental coverage

- Financial benefits include 401(k), stock purchase and company-paid life insurance

- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices .

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

The annual salary range for this position is $65,000.00-$139,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

**Minimum Qualifications...**

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Bachelor's degree in Business, Business Administration, Financial Management, Logistics, or related field and 1 year's experience in logistics, supply chain management, human resources, finance or related area OR 3 years' experience in logistics, supply chain management, human resources, finance, or related area.

**Preferred Qualifications...**

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Business, Masters: Supply Chain

**Primary Location...**

23701 W Southern Ave, Buckeye, AZ 85326-4928, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Position Summary...

What you'll do...

Initiates, directs, and participates in community outreach programs by encouraging and supporting associates and managers in serving as goodmembers of the community; establishing and maintaining relationships with key individuals or groups in the community; representing the company tovarious external organizations; and championing company-sponsored programs, events, and sustainability efforts to associates, customers, and thelocal community. Ensures compliance with company policies and procedures by holding hourly associates accountable; analyzing and interpreting reports;implementing and monitoring asset protection and safety controls; maintaining quality assurance standards; overseeing safety and operationalreviews; developing and implementing action plans to correct deficiencies; and providing direction and guidance on executing company programs andstrategic initiatives. Provides supervision and development opportunities for hourly associates in assigned area by hiring, training, mentoring, and actively listening toassociates; assigning duties; evaluating performance and providing recognition; setting clear expectations; communicating expectations consistentlyand effectively; ensuring diversity awareness; and providing (tour to teach) feedback to ensure business goals are achieved. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)service model; managing and supporting customer service initiatives; ensuring customer needs, complaints, and issues are successfully resolved;developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customerexperience. Assists store manager in driving the financial performance of the Facility by ensuring that sales and profit goals are achieved; reviewing andevaluating P&L (Profit & Loss) statements; assisting the management team in controlling expenses to ensure they are indexed to sales; developingand implementing plans to correct any deficiencies in financial performance; and participating in analyzing economic trends and community needs forbudget forecasting. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability forand measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promotingcontinuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; andensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity byimplementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executingbusiness processes and practices. Leadership Expectations Respect for the Individual: Builds high-performing, diverse teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform. Respect for the Individual: Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect for the Individual: Attracts and retains the best, diverse talent; empowers and develops talent; and recognizes others' contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer/Member: Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; and applies the EDLP and EDLC business models to all plans. Service to the Customer/Member: Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes. Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

The annual salary range for this position is $65,000.00-$80,000.00 Plus Differential to meet legislative requirements, where applicable.

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Regional Pay Zone (RPZ) (based on location)

- Sales Volume Category (SVC) (based on facility sales volume)

- Complex Structure (based on external factors that create challenges)

**Minimum Qualifications...**

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.

**Preferred Qualifications...**

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

**Primary Location...**

5122 E University Dr, Mesa, AZ 85205-7209, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

**What is the value of a WM job?**

The value of a WM job is **more than a paycheck** . It’s a way to create opportunities for you and your family.

**We Are Stable:** Our WM team is home every day, and our team members perform essential and meaningful work.

**We Are Committed to Growth:** 100% tuition paid for benefits eligible employees and their family, and established career progression.

**We Are Investing in You:** Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

**Who are we? #WeAreWM**

_Ready to roll with us?_ Click Apply to join the WM team today (formerly Waste Management)

**I. Job Summary**

The Operations Manager Trainee (OMT) training program is intended to prepare individuals to become frontline Route Managers. The majority of the day is spent in the field, interacting with frontline employees. Through our handson training program, we will teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams of people. Candidates must be willing to relocate within a certain geographic area at the end of the training program.

**II. Essential Duties and Responsibilities**

DEVELOPING

provide timely and consistent touchpoints with frontline employees

Regular review of best practices to enhance daily performance

Partners with Drivers and Technicians to develop job-related skills

Completes the assigned OMT training curriculum and all other assigned training

COACHING

Actively practice and seek feedback on coaching conversations

Collaborates with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Route Managers)

OTHER

+ Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch &routing; fleet maintenance processes.

**III. Supervisory Responsibilities**

This job may have periodic leadership / management responsibilities throughout the program.

**IV. Qualifications**

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: Bachelor's Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.

Experience: Two (2) years relevant work experience in addition to Education requirements

B. Certificates, Licenses, Registrations or Other Requirements

+ Valid Driver's License and a clean driving record

+ Must be able to maintain a valid driver's license and clean driving record throughout the duration of employment in this position

C. Other Knowledge, Skills or Abilities Required

Willing to consider relocation within an assigned geographic area at the conclusion of the training program; if required

Must be willing to work flexible start times

Must be able to ride in vehicle for up to 12 hours or sit at a desk for up to 12 hours per day

EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS

Able to adjust messaging to audience experience, background, and expectations

Speaks in a clear, direct manner by using appropriate body language, eye contact, and facial expressions to maintain the audience’s attention

Organizes communication in a logical manner and ensures audience understanding

EXCEPTIONAL TIME MANAGEMENT AND ORGANIZATIONAL SKILLS

Able to effectively prioritize tasks, determine resource requirements and allocate the appropriate amount of time to complete tasks

Able to leverage resources and work efficiently

Uses time effectively and avoids distractions from interfering with work completion

STRONG DECISION MAKING SKILLS

+ Able to identify and understand issues, problems, and opportunities by comparing data from different sources to draw conclusions

+ Uses effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences

**Benefits**

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, marital status, gender identity, national origin, citizenship status, age, disability or protected veteran status.

**The ideal applicant for this role will possess:**

+ Previous supervisory experience (2 years in a relevant role/position)

+ Strong organizational skills

+ The ability to coach, mentor, and positively influence others

+ Experience setting goals and the ability to track employee's successes and opportunities

**Schedule:**

The schedule of this position may vary depending on the needs of the business.

At this time, the goal for this position's schedule is as follows:

9:00 AM to closing (typically 6:30 PM, but depends on how efficient the site is at closing procedures)

I. Job Summary

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.

II. Essential Duties and Responsibilities

+ Onboarding: Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties; Meet with new frontline employees daily to ensure consistent communication and support of onboarding

+ Developing: Provide timely and consistent touchpoints with frontline employees; Regular review of best practices to enhance daily performance; Focus on understanding and progress of frontline employee career goals

+ Coaching: Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success; Actively practice and seek feedback on coaching conversations.

+ Mentoring: Lead by example to ensure safety practices are paramount with each employee; Teaching and developing an understanding of the WM Way

+ Performance Management: Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining; Documents and maintains records required by regulatory agencies such as the Department of Transportation.

+ Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.

+ Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

III. Qualifications

A. Required Qualifications

+ Associate's Degree or in lieu of a degree

+ High School Diploma (accredited) and two (2) years of relevant work experience

+ Successful completion of the WM Route Manager Trainee program

+ Must be at least 18 years of age

+ Legally eligible to work in the country where the position is located

+ Valid Driver's License

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

+ Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;

+ Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements occasionally;

+ This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1474413BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 1975 S ALMA SCHOOL RD,CHANDLER,AZ,85286-06905-04793-S

**Full District Office Address:** 1975 S ALMA SCHOOL RD,CHANDLER,AZ,85286-06905-04793-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 04793-CHANDLER AZ

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1550798BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 1451 N DYSART RD,AVONDALE,AZ,85323-01515-05776-S

**Full District Office Address:** 1451 N DYSART RD,AVONDALE,AZ,85323-01515-05776-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:**

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1550279BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Flexible hours

**Job Function:** Retail

**Full Store Address:** 4710 E ROSE GARDEN LN,PHOENIX,AZ,85050-04264-09261-S

**Full District Office Address:** 4710 E ROSE GARDEN LN,PHOENIX,AZ,85050-04264-09261-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 09261-PHOENIX AZ

**Requisition ID: R10183874**

+ **Category:** Business Management

+ **Location:** Northridge, California, United States of America | Mesa, Arizona, United States of America | Palmdale, California, United States of America | Redondo Beach, California, United States of America | Baltimore, Maryland, United States of America | Elkton, Maryland, United States of America | Linthicum, Maryland, United States of America | Plymouth, Minnesota, United States of America | Falls Church, Virginia, United States of America | McLean, Virginia, United States of America | Rocket Center, West Virginia, United States of America

+ **Clearance Type:** Secret

+ **Telecommute:** No- Teleworking not available for this position

+ **Shift:** 1st Shift (United States of America)

+ **Travel Required:** Yes, 25% of the Time

+ **Relocation Assistance:** Relocation assistance may be available

+ **Positions Available:** 1

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Put your skills to the test by pushing the boundaries of what’s possible. From global defense to sustainment and modernization to mission readiness, your experience and ability will make it a reality. Our programs are built on equal parts of curiosity and collaboration. Our combined effort means our customers can connect and defend millions of people around the world. With Northrop Grumman, you’ll have the opportunity to be an essential part of projects that will define your career, now and in the future.

Northrop Grumman Defense Systems (NGDS) Sector is seeking a **Staff Cost Analyst** to join our growing team of qualified individuals to support the Advanced Weapons (AW) Business Unit either on-site in **Northridge, California or** **full time onsite at a NG location.**

The position requires US Citizenship and the ability to obtain a Secret clearance.

**Role Description:**

In this role, the Cost Analyst position is a unique specialty opportunity to work closely with all technical aspects and requirements of the program, linking technical solution to the cost solution. They are responsible for Life Cycle Cost (LCC) model development & maturation, working with various Engineering, PMOs, and Integration IPT for Advanced Weapons and Systems providing detailed cost estimates. They will lead trade studies, supporting technology development & risk assessments, enhancing affordability opportunities, as well as assisting business case and contract capture activities. The position requires an understanding of at least two of the following analyses: Cost-Effectiveness, Life Cycle Cost (LCC), Cost As an Independent Variable (CAIV), Design to Cost (DTC), and Cost Reduction Initiatives (CRI). The qualified candidate will be required to work in a team environment and under a minimum level of guidance and direction.

**Key Responsibilities:**

+ Create and/or update Life Cycle Cost (LCC) model(s) to evaluate labor and material pricing

+ Maintain and update escalation tables in accordance with latest economic forecasts, and compare to actual internal escalation rates

+ Analyze and update rate and learning curves for different labor and material elements

+ Document and effectively communicate cost model assumptions, results, and instructions guides

+ Solicit, track, and manage CRI efforts from concept to completion

+ Interface with multiple functions, all levels of management, and external customer

+ Analyze external customers’ cost model vs internal model(s), identify disconnects, and make recommended updates as needed

**Basic qualifications for Staff** **Cost Estimating Analyst (A05):**

+ Ability to obtain a U.S. Government Secret Clearance within a timeframe set by management; U.S. Citizenship required

+ Must have 16+ years of related experience in lieu of degree; Bachelor’s degree with 12+ years’ experience or a Master’s degree with 10+ years’ experience within in Accounting, Finance, or Business Administration

+ Aerospace & Defense Finance experience

+ Advanced knowledge of Microsoft Excel, Power Point, and Word

+ Ability to travel as needed

**Preferred qualifications for Staff** **Cost Estimating Analyst (A05):**

+ 8+ years Aerospace & Defense Finance experience

+ Experience with cost models in the Aerospace & Defense industry

+ Expert knowledge of Microsoft Excel, Power Point, and Word

+ Master’s degree

+ Current active Secret clearance

+ Excellent verbal and written communication skills across multiple levels

+ Demonstrated experience in working independently and being proactive

+ Demonstrated critical thinking and analytical skills, while maintaining attention to detail and effective time management/organization

+ Experience with cost-effectiveness, LCC, CAIV, DTC, and/or CRI analyses

+ Experience in developing cost research models and cost risks analysis for complex aerospace systems

+ Experience in performing cost estimating activities such as cost analysis, statistical analysis, WBS development, and cost risk analysis

+ Experience with DoD Acquisition principles and guides, e.g. MIL-STD 881E, O&S CAPE Guide, DAU Guide on Systems Engineering, etc.

+ Engineering background or degree

**Salary Range:** $122,100 - $212,000

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Store - PHX-MESA/SIGNAL BUTTE, AZ

Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.

**Major Activities**

+ Assist Store Manager in planning and supporting the scheduling and execution of store workload.

+ Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results

+ Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

+ Achieve your KPI’s; manage your team to achieve their role KPI’s

+ Manage the visual merchandising standards in store and execution of feature space and seasonal layouts

+ Manage and execute the inventory management processes in store

+ Manage and execute merchandise operations and Omni channel processes

+ Manage and execute shrink and safety programs.

+ Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development

+ Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others

+ Serve as Manager on Duty (MOD)

+ Acknowledge customers, help locate product and provide solutions

+ Cross trained in Custom Framing selling and production

+ Assist with Omni channel processes

**Other duties as assigned**

**Preferred Type of experience the job requires**

+ Retail management leadership experience

**Physical Requirements**

+ Ability to remain standing for long periods of time

+ Ability to move throughout the store

+ Regular bending, lifting, carrying, reaching and stretching

+ Lifting heavy boxes and accessing high shelves by ladder or similar equipment

+ If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

**Work Environment**

+ Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings

**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.**

At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (https://www.michaels.com/makerplace) , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .

**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**

_Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL)._

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)