Computer Network Support Specialists

Information Security Analyst

Chandler, AZ

**Hybrid**

Contract

$69.5/hr - $78.31/hr

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Information Security Analyst in Chandler, AZ (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 6 Months

**Required Skills & Experience**

+ Assessment experience (CRI, NIST, FedLine, Swift, GLBA)

+ Framework experience (COBIT, NIST, CRI, ITIL)

+ Ability to evaluate evidence and data to framework.

+ Auditing or independent review experience.

+ Ability to communicate with Director and executive partners.

+ Financial or large Institution experience.

+ Control mapping and/or issue mapping – Analysis at large corporation of issue alignment or Control/Policy alignment to assessment or framework.

+ Project/Product management and/or coordination in Cybersecurity or Info Security.

+ 5+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

**What You Will Be Doing**

+ Consult on complex initiatives with broad impact and large-scale planning for Information Security Analysis.

+ Review and analyze complex multi-faceted, larger scale or longer-term Information Security Analysis challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.

+ Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.

+ Strategically collaborate and consult with client personnel.

**You will receive the following benefits:**

+ Medical Insurance - Four medical plans to choose from for you and your family

+ Dental & Orthodontia Benefits

+ Vision Benefits

+ Health Savings Account (HSA)

+ Health and Dependent Care Flexible Spending Accounts

+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

+ Hospital Indemnity Insurance

+ 401(k) including match with pre and post-tax options

+ Paid Sick Time Leave

+ Legal and Identity Protection Plans

+ Pre-tax Commuter Benefit

+ 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

**Posted by:** Judy Jett

**Specialization:** Data Analyst

Summary About the position: This position will be assigned to the 355 Force Support Squadron Resource Management Flight. This position is Regular Part-time. Regular part-time positions are guaranteed 20 hours but may work up to 40 hours per week and are entitled to benefits such as health insurance, life insurance, 401k, and retirement plan. Applications and resumes will be reviewed once the announcement closes. Responsibilities The purpose of this position is to administer the following Air Force Systems: Defense Lodging System (DLS), Qubica, Services Employee Time System (SETS), Aloha Air Force Club's Point-of-Sale System, Rectrac, Food Trak, Golf Club Prophet System, and FSSNET (QOLNET/EISP). Ensure all equipment is PU compliant Monitors ongoing operations of network systems to ensure hardware and software are functioning properly and that operational standards are met. Users established computer techniques to identify and promptly resolve network-related problems with the organization. Troubleshoots hardware, software, and Local Area Network (LAN) problems. Identifies and determines corrective action to be taken in case of individual job failures not covered by standard procedures. Resolves partial system failures (software or hardware related) by providing for revised applications of systems operating capabilities, which involves working through or around the problems with reduced capacity, and readjusting the system when full operating configuration is resolved. Participates with applications programmers and operations personnel to identify problems with applications, operation systems, or hardware that are difficult to pinpoint. Suggests methods for sequencing and software/hardware operation configuration to accept new requirements and resolve processing malfunctions. Adapts or develops new work procedures and instructions for applications by self and others. Also administers the process to consider user requests for additional computer hardware and software. Analyzes processes and/or problems relative to the design of selection of automated systems. Determines if the facility environment can provide for system requirements, and infrastructure is in place to support the system. Coordinates with other base agencies and contractors to ensure compliance standards are met. Maintains an extensive organizational inventory of computer hardware and software. Assists in the installation and testing of system releases and computer upgrades. Makes system improvement recommendations. Maintains established application programs and modifies program contents to provide for new data and output when such changes do not modify original programming logic and technique. Plans and implements security plans, procedures, and training to comply with Wing, Air Force and DoD Standards. Accomplishes risk analyses accreditation, and certification packages. Provides customer training and assistance for new computer systems. Provides technical assistance to current and potential users of systems to minimize computer disruptions. Provides support training on DLS, Qubica, SETS, Aloha, Rectrac, Foodtrac, and QoLNET. Meets all suspense in a timely manner. Required to travel IAW JTR to attend conference, training sessions, and other related meeting. Performs all other duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12490793 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/02/2024 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Knowledge of DOD and Air Force automated data processing and networking standards, policies, and techniques. Knowledge of computer hardware and software systems and these interfaces: DLS, Qubica, SETS, Aloha POS, Rectrac, Foodtrac, and QOLNET/EISP; systems comparable to COBOL and FORTRAN. Knowledgeable regarding data content and output options for a variety of administrative, scientific and/or technical applications that are processed on any of several multi-program operating system. Need to know facility environment and infrastructure to support computer systems. Ability to use and maintain a computer system, equipment, and software; analyze computer network, software, and hardware problems and develop effective and economical solutions; and train users on new computer systems. Ability to communicate effectively, both orally and in writing, A minimum CompTIA Security + required within two months of employment if not already obtained. Must successfully complete a National Agency Check with Inquiries (NACI). Position of Trust. This is a drug testing designated position. Must complete a pre-employment physical. You will be evaluated on the basis of your level of competency in the following areas: Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional Information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Non-appropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

Are you interested in joining a successful company? BlackPoint has an opening for a Service Desk Technician position in our Phoenix, Arizona office. This is a part-time, Monday through Friday position with a guarantee of 20 hours per week. Scheduling is flexible between 6:00 a.m. and 6:00 p.m., and daily onsite presence at the Phoenix BlackPoint office is required.

The selected candidate will provide remote and onsite support to clients, configure laptop and desktop equipment, and assist with shipping and receiving. As a Service Desk Technician, you'll be instrumental in helping clients tackle IT challenges and maintain smooth system operations.

Whether you're a college student focusing on Information Technology, a tech-savvy problem solver looking to start a career in IT support, an experienced IT professional, or a current Tier 1 service desk technician, this opportunity is open to individuals at all career stages. It's a chance to grow your IT support skills.

About Us:

BlackPoint is a leading provider of comprehensive IT and Telecom Managed Services tailored to small and medium-sized businesses across the United States. Our commitment to excellence is reflected in our wide range of service offerings, which include IT network infrastructure, security, cloud storage and virtualization, carrier services, IT and telecom professional services, and project management. This comprehensive approach ensures that our clients receive end-to-end support for their technology needs.

At BlackPoint, we are dedicated to delivering customized solutions that leverage cutting-edge technologies to empower our clients to achieve their business objectives. We pride ourselves on maintaining high expertise while offering our clients a wide range of services supported by a team committed to providing crazy-good service.

Compensation

$20 to $25 per hour, depending on experience.

Benefits:

Fully vested 401(k) plan with 100% match on the 1st 4% of your contributions, if eligible.

Responsibilities

Smart-Hands Onsite support at client locations.
Provide first-line technical support to end-users via phone, email, or chat.
Diagnose and troubleshoot hardware and software issues.
Assist users with password resets and account management.
Escalate complex issues to higher-level support when necessary.
Document and track support tickets using our ticketing system.
Install, configure, and maintain software and hardware components.
Perform routine system updates and maintenance tasks.
Collaborate with colleagues to continuously improve our support processes.
Creates and updates client system documentation.
Configure IT equipment and maintain inventory records.
Assist with shipping and receiving of IT equipment.

Qualifications:

One year IT Service Desk experience; relevant associate's degree, coursework, or certifications; or equivalent combination of education and experience.
Strong interest in IT and technology.
Experienced in Active Directory Administration.
Experienced with MS365 Administration.
Excellent problem-solving and communication skills.
Basic knowledge of Windows and macOS operating systems.
Familiarity with Microsoft Office Suite.
Customer-focused with a passion for helping others.
Ability to work in a fast-paced, team-oriented environment.
Willingness to learn and adapt to new technologies.
Previous customer service experience is a plus.

Are you interested in joining a successful company? BlackPoint has an opening for a Service Desk Technician position in our Phoenix, Arizona office. This role offers a Monday through Friday daytime schedule, health and retirement benefits, and a guarantee of 30 hours per week. Scheduling is flexible between 6:00 a.m. and 6:00 p.m., and daily onsite presence at the Phoenix BlackPoint office is required.

The selected candidate will provide remote and onsite support to clients, configure laptop and desktop equipment, and assist with shipping and receiving. As a Service Desk Technician, you'll be instrumental in helping clients tackle IT challenges and maintain smooth system operations.

Whether you're a college student focusing on Information Technology, a tech-savvy problem solver looking to start a career in IT support, an experienced IT professional, or a current Tier 1 service desk technician, this opportunity is open to individuals at all career stages. It's a chance to grow your IT support skills.

About Us:

BlackPoint is a leading provider of comprehensive IT and Telecom Managed Services tailored to small and medium-sized businesses across the United States. Our commitment to excellence is reflected in our wide range of service offerings, which include IT network infrastructure, security, cloud storage and virtualization, carrier services, IT and telecom professional services, and project management. This comprehensive approach ensures that our clients receive end-to-end support for their technology needs.

At BlackPoint, we are dedicated to delivering customized solutions that leverage cutting-edge technologies to empower our clients to achieve their business objectives. We pride ourselves on maintaining high expertise while offering our clients a wide range of services supported by a team committed to providing crazy-good service.

Compensation

$20 to $25 per hour, depending on experience.

Benefits:

Medical insurance, with employer contribution
100% company paid Dental and Vision coverage for employees
100% company paid Short Term Disability insurance
100% company-paid Life insurance
Generous Paid Time Off (PTO) Accrual
8 Paid Holidays and 3 floating holidays
Voluntary, employee-paid benefits include Long Term Disability, Employee and Spouse Life Insurance, and AFLAC Supplemental plans
Fully vested 401(k) plan with 100% match on the 1st 4% of your contributions

Responsibilities

Smart-Hands Onsite support at client locations.
Provide first-line technical support to end-users via phone, email, or chat.
Diagnose and troubleshoot hardware and software issues.
Assist users with password resets and account management.
Escalate complex issues to higher-level support when necessary.
Document and track support tickets using our ticketing system.
Install, configure, and maintain software and hardware components.
Perform routine system updates and maintenance tasks.
Collaborate with colleagues to continuously improve our support processes.
Creates and updates client system documentation.
Configure IT equipment and maintain inventory records.
Assist with shipping and receiving of IT equipment.

Qualifications:

One year IT Service Desk experience; relevant associate's degree, coursework, or certifications; or equivalent combination of education and experience.
Strong interest in IT and technology.
Experienced in Active Directory Administration.
Experienced with MS365 Administration.
Excellent problem-solving and communication skills.
Basic knowledge of Windows and macOS operating systems.
Familiarity with Microsoft Office Suite.
Customer-focused with a passion for helping others.
Ability to work in a fast-paced, team-oriented environment.
Willingness to learn and adapt to new technologies.
Previous customer service experience is a plus.

Are you interested in joining a successful company? BlackPoint has an opening for a Service Desk Technician position in our Phoenix, Arizona office. This role offers a Monday through Friday daytime schedule, health and retirement benefits, and a guarantee of 30 hours per week. Scheduling is flexible between 6:00 a.m. and 6:00 p.m., and daily onsite presence at the Phoenix BlackPoint office is required.

The selected candidate will provide remote and onsite support to clients, configure laptop and desktop equipment, and assist with shipping and receiving. As a Service Desk Technician, you'll be instrumental in helping clients tackle IT challenges and maintain smooth system operations.

Whether you're a college student focusing on Information Technology, a tech-savvy problem solver looking to start a career in IT support, an experienced IT professional, or a current Tier 1 service desk technician, this opportunity is open to individuals at all career stages. It's a chance to grow your IT support skills.

About Us:

BlackPoint is a leading provider of comprehensive IT and Telecom Managed Services tailored to small and medium-sized businesses across the United States. Our commitment to excellence is reflected in our wide range of service offerings, which include IT network infrastructure, security, cloud storage and virtualization, carrier services, IT and telecom professional services, and project management. This comprehensive approach ensures that our clients receive end-to-end support for their technology needs.

At BlackPoint, we are dedicated to delivering customized solutions that leverage cutting-edge technologies to empower our clients to achieve their business objectives. We pride ourselves on maintaining high expertise while offering our clients a wide range of services supported by a team committed to providing crazy-good service.

Compensation

$20 to $25 per hour, depending on experience.

Benefits:

Medical insurance, with employer contribution
100% company paid Dental and Vision coverage for employees
100% company paid Short Term Disability insurance
100% company-paid Life insurance
Generous Paid Time Off (PTO) Accrual
8 Paid Holidays and 3 floating holidays
Voluntary, employee-paid benefits include Long Term Disability, Employee and Spouse Life Insurance, and AFLAC Supplemental plans
Fully vested 401(k) plan with 100% match on the 1st 4% of your contributions

Responsibilities

Smart-Hands Onsite support at client locations.
Provide first-line technical support to end-users via phone, email, or chat.
Diagnose and troubleshoot hardware and software issues.
Assist users with password resets and account management.
Escalate complex issues to higher-level support when necessary.
Document and track support tickets using our ticketing system.
Install, configure, and maintain software and hardware components.
Perform routine system updates and maintenance tasks.
Collaborate with colleagues to continuously improve our support processes.
Creates and updates client system documentation.
Configure IT equipment and maintain inventory records.
Assist with shipping and receiving of IT equipment.

Qualifications:

One year IT Service Desk experience; relevant associate's degree, coursework, or certifications; or equivalent combination of education and experience.
Strong interest in IT and technology.
Experienced in Active Directory Administration.
Experienced with MS365 Administration.
Excellent problem-solving and communication skills.
Basic knowledge of Windows and macOS operating systems.
Familiarity with Microsoft Office Suite.
Customer-focused with a passion for helping others.
Ability to work in a fast-paced, team-oriented environment.
Willingness to learn and adapt to new technologies.
Previous customer service experience is a plus.

Information Technology - Specialist Belaire Mechanical

Phoenix, AZ, USAReq #1661

Wednesday, July 24, 2024

**Bel-Aire Mechanical, a Legence company**

For over 35 years, Bel-Aire Mechanical (https://belairemechanical.com/) has been recognized as a market leader in providing expert mechanical and plumbing services. Centrally located in Phoenix, Arizona, Bel-Aire is known for significant expertise in utilizing innovative technology to support their clients through the whole project life cycle. Today, Bel-Aire employs over 400 professionals focused on designing, building, and servicing complex systems for mission-critical buildings.

**JOB SUMMARY:** The IT Support Specialist is responsible for supporting Bel-Aire Mechanical’s users as well as contributing to projects, items and tasks assigned to them, both independently and as a member of the IT group. This includes meeting Bel-Aire’s users’ requirements as well as the support and maintenance of existing systems and contributions to new technical solutions.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

_Technical Support and System Vendor Management_

+ Setup and configure laptops, workstations, and mobile devices (Local AD, Azure, Intune)

+ Create, update, inventory and troubleshoot (both in-person and remotely) approximately 2000 devices to include servers, network hardware, desktop computers, laptops, Apple mobile devices and printers.

+ Collaborate with in-house staff as well as outsourced service and hardware vendors on technical support issues to ensure minimal downtime and disruption.

+ Provide first-level support to customer service requests.

+ Assisting with network administration tasks

+ Installing new hardware and software components

+ Escalate complex support requests to relevant IT staff for resolutions.

+ Report system downtime and performance issues to Manager.

+ Work in compliance with department safety and quality standards.

+ Recommend process improvements to ensure system reliability, scalability, security, integrity, and performance.

+ Handle customer support calls in a timely and accurate manner.

**ESSENTIAL EXPERIENCE, COMPETENCIES and EDUCATION:**

**_Minimum Qualifications_**

+ 3+ years’ experience within the information technology field, including but not limited to PC and mobile device support.

+ You should have in-depth knowledge of various computer hardware and software technologies.

+ Experience with the following Technologies:

+ Desktops, workstations, Laptops, Servers, Networks and Apple Mobile devices

+ Microsoft Active Directory, Azure Active Directory, O365, Teams, Office, Exchange Online, Sharepoint

+ Autodesk AutoCAD, REVIT, NavisWorks, BIM Collaborate Pro, Bluebeam (installation and support)

+ Apple Tablets and Phones (setup and configuration in an enterprise environment)

+ Knowledge of WordPress is helpful.

**_Additional Optional Qualifications_**

+ Excellent problem solving & critical thinking skills.

+ Attention to detail.

+ Efficient troubleshooting

+ Strong analytical, diagnostic, and problem-solving skills.

+ Protects operations by keeping information confidential.

+ Excellent communication skills, both written and verbal.

+ Experience with the following Technologies preferred:

+ Windows

+ Application Support and Troubleshooting

+ Mobile device MDM setup, configuration, implementation, and management

+ User setup and management in Active Directory and Azure Active Directory

+ Service Now platform

**Health and Welfare Benefits**

+ Health and Welfare

+ Medical

+ Dental

+ Vision

+ Prescription drug

+ Employee assistance program

**Personal Benefits**

+ Paid vacation

+ Company-paid holidays

+ Sick leave

+ Bereavement leave

+ Jury duty

**Financial Benefits**

+ 401(k) retirement savings plan

+ AD&D insurance

+ Life insurance

**About Legence**

Legence, a Blackstone portfolio company, is an Energy Transition Accelerator™ that provides advisory services and implementation focused on financing, designing, building, and servicing complex systems in mission-critical and high performance facilities. With five decades of expertise in the built environment, Legence has a proven track record of reducing carbon emissions, implementing renewables, lowering utility costs through efficiency consumption, and making systems run better at unmatched speed and scale. To learn more about Legence and its services, visit https://www.wearelegence.com/ .

**Contingent Employment Statement**

Offers of employment for this role may be contingent upon successfully passing a background check and/or drug screen. Execution of screens will vary based on role requirements and Company policy. All background checks and drug screens will be done in accordance with applicable federal, state, or local law.

**Equal Employment Opportunity Employer**

Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations.

EEO is the Law (https://www.eeoc.gov/employers/eeo-law-poster)

**Reasonable Accommodations**

If you require assistance applying online, email [email protected] . Please include a description of the specific accommodations you are requesting as well as the job title and requisition number of the position for which you are applying. If you are selected for an interview, please notify your recruiter of your accommodation needs. All efforts to provide reasonable accommodations will be made.

**To all recruitment agencies**

**Legence and its affiliate companies do not accept unsolicited agency resumes. Do not forward resumes to our career’s alias or employees of Legence and/or its affiliate companies. Legence and/or its affiliate companies are not responsible for any fees related to unsolicited resumes. Any third-party recruiting agreements for Legence and its affiliate companies may only be executed by Legence Holdings LLC’s CHRO or Director of Talent Acquisition, without exception. All others are done without proper authorization and will not be honored. We will not be responsible for any fees under any third-party recruiting agreement not executed by said authority.**

**Pay Transparency Nondiscrimination Provision**

Legence and its affiliate companies will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

**Other details**

+ Pay TypeHourly

Apply Now

+ Phoenix, AZ, USA

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

Risk Reduction Managers know operational risk is a top priority for our business, our partners, and customers. As operational risks increase and compliance is rigorously enforced, they strive to stay ahead of what’s next to protect our brand and future. The Risk Reduction team focuses on strengthening the control environment of Technology through the development, enhancement, and implementation of process controls along with targeted risk reduction initiatives. Additionally, the team services as an operational risk subject matter expert for the Technology organization.

You don’t just see the problem—you’ll drive the solution.

**On a daily basis you will be asked to:**

+ Enhance the control environment at American Express through close partnership with Operational Risk Governance Group, Compliance, Issue Management and other Technology Risk leaders

+ Identify and proactively flag areas of high risk for intervention (e.g. process evaluation, automated alerts for near-threshold breaches, etc.)

+ Develop and recommend risk mitigation strategies to address identified risks

+ Develop, implement, and document adequate process controls

+ Perform on-going tracking, monitoring of progress, escalation, and governance of identified issues on a periodic basis

+ Influence partners to achieve targeted levels of project oversight, controls, and compliance

+ Provide guidance on controls and compliance, to key stakeholders

+ Partner with the Tech Risk & Info Sec Business Leadership Team to develop, implement, monitor, and report on appropriate control ratings and compliance ratings

**Requirements**

+ 5 years of relevant experience

+ Bachelor’s or an equivalent degree in a related field is beneficial

+ Relevant certification(s) such as CISA, CISM, or CRISC is highly desired

+ Deep knowledge of process excellence, risk/control assessment data analysis, compliance, and internal IT control frameworks

+ Strong problem solver with the ability to use analytical methods to affect change

+ Strong project management skills to drive high quality, timely deliverables across a matrix environment and ability to influence without direct authority

+ Ability to conceptualize complex control relationships and develop rigor in control development, design and testing practices.

+ Excellent written and verbal communication skills to deliver quality, actionable feedback on potential control issues

+ Excellent written and visualization skills to develop and maintain relevant policies, procedures, and other guidance

+ Ability to translate technical concepts to non-technical business leaders

+ Broad understanding of information security and information technology disciplines and experience with technology control testing including interface inputs, reports, application security, business continuity, third parties, etc.

+ Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards is a plus

+ Understanding of regulatory landscape while able to link threats to risk tolerance and control efficiency measures

+ Proven ability in extending and maintaining strong relationships in a complex multi-national corporation

+ Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done

+ Knowledge/experience with GRC tools (preferably Archer) inclusive of reporting is beneficial.

**At the core of Risk Reduction**

Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:

+ Agile best practices (understanding the framework and how to apply new controls within such a framework)

+ Emerging technologies (cloud, blockchain, GenAI, etc.)

+ Analytical thinking (analyzing complex information and/or requests, and identifying the most relevant details)

+ Process improvement

+ Information & Operational risk management

+ Collaboration

+ Industry and company knowledge

+ RSA Archer tool competencies

+ Risk Assessments

+ Stakeholder outreach, engagement, and partnership

**Qualifications**

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Technologies

**Primary Location:** US-Arizona-Phoenix

**Other Locations:** US-New York-New York, US-Florida-Sunrise

**Schedule** Full-time

**Tags** ORMCM

**Req ID:** 24014086

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

**How will you make an impact in this role?**

We are seeking a highly motivated individual to join Information Security’s - Merger and Acquisition Cyber Integration Team as an Information Security Analyst. In this role you will be supporting information security due diligence assessments, integration coordination, reporting, and other foundational work necessary as part of mergers, acquisitions, joint ventures, and ventures activities.

+ Support M&A Cyber Integration team programs diligence and integration activities

+ Communicate and coordinate with internal teams to ensure that project timelines and budgets are met

+ Maintain internal documentation library, ensuring processes and other documentation are regularly updated

+ Maintain records to allow for historical trending analysis

+ Utilize tools and documented processes to support consistency and optimization of M&A Cyber Integration processes and support of efforts to measure and improve information security processes

+ Prepares reports on M&A Cyber Integration programs to help develop, track, monitor and report on projects and initiatives

+ Maintains internal documentation library, ensuring that process and other documentation is regularly updated to reflect the latest operational processes and requirements

+ Assists in developing, implementing and monitoring compliance to AXP and Information security policies, standards and procedures, and other policies and standards as appropriate

**Minimum Qualifications**

+ Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field preferred (or equivalent work experience)

+ Up to 6 years of information security experience

+ Strong analytical and problem-solving skills

+ Excellent organizational and time-management skills

+ Strong written and verbal communication skills

+ Experience with reporting

**Preferred Qualifications**

+ Have CCSP, CISSP, or CSP certifications

+ Experience with low-code/no-code solutions (such as Qlik)

**Qualifications**

Salary Range: $85,000.00 to $150,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Technologies

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24013972

**Description**

NSF’s NOIRLab is the preeminent US national center for ground-based, nighttime optical and infrared astronomy. The mission of NOIRLab is to enable breakthrough discoveries in astrophysics by developing and operating state-of-the-art ground-based observatories and providing data products and services for a diverse and inclusive community. NOIRLab operates as a matrix organization, providing services across a range of programs: Gemini, Rubin, MSO (CTIO and KPNO), and CSDC; with approximately 400 employees at facilities in three geographic locations: Arizona, Hawai’i, and Chile.

We are seeking a Computer Specialist Consultant for the IT Operations (ITOps) group to coordinate and support activities necessary for NOIRLab’s IT Operations and data centers and their use by NOIRLab staff, visiting scientists, and collaborators. This is a regular, part time position (approximately 20 hours per week), expected to last twelve months. The position is located in Tucson, Arizona, and is eligible for a remote work schedule.

**Essential Functions:**

+ Administers all staff, visitor, collaborator, and student user accounts at NOIRLab, including email group management.

+ UNIX-based computers and servers: Includes adding/removing user accounts; facilitating user access for department workshops, maintaining/updating records authorizing visitor/student accounts.

+ Provides user assistance to NOIRLab staff and visitors: Involves handling user requests, acting as front-line interface to users, fielding questions and dispatching problems to appropriate IT Operations staff; provides assistance during staff absences (routine system responsibilities).

+ Maintains IT Operations documentation: Includes designing, writing, editing, and proofreading

+ Assumes limited purchasing responsibilities to include making purchasing/contractual commitments of behalf of NOIRLab ITOps for software, and department supply requirements.

+ Supports the compilation of information from NOIRLab departments for yearly software contract expenses: Involves soliciting computer/accounting information from departments, submitting information to Accounting for appropriate billing.

+ Carries out daily administrative duties for the IT Operations department: Includes generating purchase requests, acting as office supply coordinator, visitor coordinator; assisting with travel/conference arrangements, and other travel-related activities.

**Other Functions:**

+ Other duties as assigned.

**Required Education/Experience/Skills/Abilities:**

+ 5 years relevant experience.

+ Basic System Administration experience in Unix-based operating systems

+ Working knowledge of Windows operating systems.

+ Basic programming knowledge of HTML, Unix shells and utilities.

+ Strong inter-personal, verbal, and written communication skills.

**Physical Demands:**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.

+ The employee is occasionally required to stand; walk; reach with hands and arms and stoop; kneel; crouch; or crawl.

+ The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

+ Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

+ Must possess - sufficient mobility, strength, or dexterity in both arms and hands and both legs to a) reach upward, sideways, downward to work with paper files; b) sufficient mobility and dexterity to utilize computer systems, fax machines, copiers, and other office machines.

+ Must possess – 1) ability to read and understand instructions, drawings, safety guides, and other written materials necessary to perform job; 2) sufficient visual capacity to perform the applicable functions without assistance of visual aids other than eye contacts or eye glasses; 3) sufficient spoken aural capacity to hear and understand instructions, warning bells, fire alarms, or shouted instructions without assistance of auditory aids other than a hearing aid; and 4) ability to impart information orally so that others understand and can respond appropriately

Preference will be given to qualified internal candidates and qualified Native Americans living on or near the Tohono O'odham reservation **.**

The position will remain open until it is filled.

+ Please submit a CV or resume, PDF files preferred. Please name any attachments with the following format: Lastname Docname.

+ Application documents that are not uploaded as part of the application may be sent to [email protected] .

+ Please enter 3 professional references in your application (references will only be contacted later in the recruitment process).

Veterans, disabled individuals or wounded warriors needing assistance with the employment process should request assistance at [email protected]

The Association of Universities for Research in Astronomy (AURA) is a consortium of 47 US institutions and 3 international affiliates that operates world-class astronomical observatories for the National Science Foundation (https://www.nsf.gov/) and NASA (https://www.nasa.gov/) . AURA’s role is to establish, nurture, and promote public observatories and facilities that advance innovative astronomical research. In addition, AURA is deeply committed to public and educational outreach, and to diversity (https://www.aura-astronomy.org/diversity/) throughout the astronomical and scientific workforce. AURA carries out its role through its astronomical facilities.

AURA offers an excellent benefits package including paid time off and retirement plan contributions, competitive salary commensurate with experience, and a very attractive work environment. Details on benefits can be found at https://hr.aura-astronomy.org/employee-benefits-guide/

**As a recipient of U.S. Government funding, AURA is considered a government contractor and is subject to Equal Employment Opportunity and Affirmative Action regulations. As an Equal Opportunity and Affirmative Action Employer, AURA does not discriminate based on race, sex, color, age, religion, national origin, sexual orientation, gender identity/gender identity expression, lawful political affiliations, veteran status, disability, and/or any other legally protected status under applicable federal, state, and local equal opportunity laws. The statements below as well as the requests for self-identification are required pursuant to these regulations. We encourage your participation in meeting these federal reporting requirements which are included for protection and to assist us in our recordkeeping and reporting. Your responses are kept strictly confidential.**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

The Information Security Manager, Software Asset Management position will collaborate and partner to develop and manage activities for the organization’s Software Asset Management program and IT Product Registry capabilities, manage the product and program roadmap, and prioritize the Engineering Team’s sprint backlog for components of the IT Asset Management vision. The successful candidate expected to drive out the detailed design and participate actively in all phases of the iterative process to deliver expected program outcomes.

**Responsibilities may include, but not limited to, the following:**

+ Designs, develops, and manages activities from solution definition and planning through production, release, and retirement of products or processes related to IT Asset Management.

+ Serves as the central resource with design, process, development, test, quality, and marketing, throughout all stages of a product or solution lifecycle.

+ Manages the features backlog by identifying and prioritizing features and capabilities through direct input with customers, analysts, developers and architects and knowledge of the domain. Ensures user stories and acceptance criteria are well-defined.

+ Facilitates resolution of risks, issues and changes related to the program.

+ Involvement includes modifications, upgrades and maintenance of the technical solutions supporting the program.

+ In partnership with others, prioritizes and maintains a product backlog consistent with expected outcomes. Performs story elaboration and refinement with the team.

+ Communicates and collaborates to build consensus across stakeholders in crafting the solution design.

+ Reviews and demonstrates functionality with stakeholders and users.

+ Leads communications, training and marketing related to the user experience and expectations.

+ Ensures operational processes are functioning to support the overall program and key performance measures met or exceeded.

+ Partner with other teams to ensure seamless, supportable capabilities developed for our customers while adhering to high quality standards.

+ Balance customer experience with regulatory compliance, ensuring audit deliverables met with the least burdensome process.

+ Subject Matter Expert in complex audits from internal and external agencies related to IT Asset Management and delivery of required resolutions to aligned plan.

**Minimum Qualifications**

The successful candidate for this position must be a proven initiative-taker with the ability to manage multiple priorities for various stakeholders. In addition, the candidate must possess the following qualifications:

+ 5 years of experience in IT Asset Management with proven track-record in defining winning product and process constructs and delivering to an aligned roadmap.

+ 3 years of experience with Software Asset Management.

+ 3 years working in a large, globally diverse organization is a plus.

+ 1 years of audit / compliance experience.

+ Embraces a customer-focused mindset.

+ Experience performing technical data analysis using input from multiple data sources.

+ Ability to influence others without direct authority and with a focus on creating buy-in.

+ Experience with rapid and iterative software development methodologies.

+ Proven track-record managing large, complex features or products with multiple partners.

+ Able to challenge the status quo and drive creative ideas and solutions.

+ Recognizes the importance of teamwork to achieve objectives.

+ Adapts to change quickly and easily.

+ Knows when to escalate decisions and when to make on the spot decisions.

**Preferred Qualifications**

+ Knowledge of banking industry and / or applicable laws and regulatory requirements related to IT Asset Management.

+ Professional certifications (i.e., CSAM, CITAM, CHAMP, CAMSE or equivalent).

**Qualifications**

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Technology

**Primary Location:** US-Arizona-Phoenix

**Other Locations:** US-New York-New York

**Schedule** Full-time

**Req ID:** 24013179