Computer Network Support Specialists

**About this role:**

Wells Fargo is seeking an Information Security Analyst on the Data Loss Prevention (DLP) team. This person will be responsible for creating and updating Tableau reporting and answering questions from DLP team as well as business partners.

**In this role, you will:**

+ Work with others on the team to create reports needed for managing the DLP rules, controls and issues.

+ Work with Tableau lead and take direction from the lead.

+ Gain expertise on how DLP works and understanding data flows.

+ Participate and identify security risks companywide and ensure that appropriate data security procedures and products are implemented

+ Maintain an awareness of bank security policies and government regulations pertaining to information security

+ Review the development, testing, and implementation of security plans, products, and control techniques

+ Develop and implement security standards, procedures, and guidelines for multiple platforms and diverse systems environments

+ Investigate and recommend appropriate corrective actions for data security incidents

+ Identify regulatory changes that will affect information security policy, standards, procedures, and recommend appropriate changes

+ Provide security consulting and project management services on highly complex information security projects and issues

+ Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

+ Interact with internal customers

+ Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

**Required Qualifications:**

+ 2+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 2+ years experience designing and building Tableau dashboards/reports with strong focus on data visualization.

+ Intermediate SQL skills and a proven ability to build and optimize complex Tableau dashboards.

+ Strong analytical skills and attention to detail.

+ Strong understanding of Agile/JIRA.

**Desired Qualifications:**

+ Any security certifications a plus

+ Experience in understanding data models, machine learning and AI a plus

+ Experience in working with DLP tools a plus

**Job Expectations:**

+ Ability to work in hybrid environment with an expectation of being on-site in a listed location three times per week.

**Posting End Date:**

20 Dec 2024

**_*Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-415072

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

**How will you make an impact in this role?**

We are seeking a highly motivated individual to join Information Security’s - Merger and Acquisition Cyber Integration Team as an Information Security Analyst. In this role you will be supporting information security due diligence assessments, integration coordination, reporting, and other foundational work necessary as part of mergers, acquisitions, joint ventures, and ventures activities.

+ Support M&A Cyber Integration team programs diligence and integration activities

+ Communicate and coordinate with internal teams to ensure that project timelines and budgets are met

+ Maintain internal documentation library, ensuring processes and other documentation are regularly updated

+ Maintain records to allow for historical trending analysis

+ Utilize tools and documented processes to support consistency and optimization of M&A Cyber Integration processes and support of efforts to measure and improve information security processes

+ Prepares reports on M&A Cyber Integration programs to help develop, track, monitor and report on projects and initiatives

+ Maintains internal documentation library, ensuring that process and other documentation is regularly updated to reflect the latest operational processes and requirements

+ Assists in developing, implementing and monitoring compliance to AXP and Information security policies, standards and procedures, and other policies and standards as appropriate

**Minimum Qualifications**

* Bachelor’s degree in computer science, Information Systems, Business Administration, or other related field preferred (or equivalent work experience)

* 2 years of Information Security/ Relevant experience

* Strong analytical and problem-solving skills

* Excellent organizational and time-management skills

* Strong written and verbal communication skills

* Experience with reporting

**Preferred Qualifications**

* Have CCSP, CISSP, or CSP certifications

* Experience with low-code/no-code solutions (such as Qlik)

**Soft Skills Required**

* Experience preparing (even presenting) material for senior leadership

* Highly driven, curious & independent personality

**Qualifications**

Salary Range: $85,000.00 to $150,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Technologies

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24013972

**About this role:**

Wells Fargo is seeking a Senior Information Security Analyst in technology as part of cybersecurity. This role will focus on quality assurance reviews, reporting and resolution.

**In this role, you will:**

+ Provide information security consultation to improve awareness and compliance with Enterprise Information Security policy, processes and standards

+ Perform remediation of security assessment review issues, complex ad hoc data, and reporting to support information security risk management

+ Provide guidance and direction in reviewing assessment findings and mitigating controls to optimize information security

+ Identify and direct information asset portfolio reconciliations and certifications

+ Provide advanced data aggregation and data of information security risk exposure

+ Develop and deliver Information Security Education Awareness and Training in accordance with the Enterprise Information Security Program standards

+ Review draft and proposed control standards for business impact and recommend modifications or clarifications as required

+ Conduct security control testing and consultation with stakeholders

+ Evaluate and interpret internal and Enterprise Information Security policies, processes and standards, and provide recommendations to improve them

+ Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

+ Interact with internal customers

+ Serve as a mentor to less experienced staff

+ Conduct quality assurance reviews, analyze results, and identify opportunities for improvement.

+ Report on results and status of improvement opportunities at multiple levels of the organization.

+ Influence others outside their span of control to support the team's goals and improvement opportunities.

+ Identify and implement opportunities to automate quality assurance controls and processes.

**Required Qualifications:**

+ 4+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Background in audit, risk management or quality assurance

+ Data analysis experience

+ Project management experience

+ Experience with Symantec/Broadcom Enforce

+ Proficient in Excel (pivot tables and Vlookups) and Powerpoint

+ Attention to detail

+ Advanced reporting skills

+ Advanced communication skills

**Job Expectations:**

+ This position offers a hybrid work schedule

+ This position is not eligible for Visa sponsorship

+ May require some weekend support from time to time

**Locations:**

+ 1525 WT Harris Blvd, Charlotte, North Carolina 28262

+ 1301 Solana Blvd, Westlake, Texas 76262

+ 2600 S Price Rd, Chandler, Arizona 85286

+ 550 S 4th St, Minneapolis, Minnesota 55415

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$84,000.00 - $149,400.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

10 Dec 2024

***** **_Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-414018

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

The Information Security Manager will be responsible for supporting the tracking all open findings, Management Action Plans (MAP), Matters Requiring Attention (MRA), and other regulatory or audit actions across Technology. The successful candidate will collaborate across lines of defense and organizations to manage, track, and report on open actions from audits, reviews, and/or exams to various stakeholders as well as provide consultative services on drafting MSIFs and findings remediation plans in collaboration with Technology SMEs. This position will report into the Director of Technology Findings Management of BISO Relations, Tech Exam, and Issue Management within the Technology Risk & Information Security (TRIS) organization.

**Key responsibilities include:**

+ Collaborate with Internal Audit Group (3rd line of Defense) and Cybersecurity, Technology, & Resiliency Risk Oversight (CTRRO) (2nd line of defense) partners to ingest data timely for report generation to aid in the creation of the mini BURs and Technology BURR materials.

+ Streamline the findings data collection and reporting process

+ Work across different teams to aggregate multiple systems into one consolidated report for senior leadership review and monthly reporting.

+ Develop, implement, and follow-through on the lifecycle components of MSIF and findings originating from 2nd line, 3rd line and external regulatory reviews.

+ Track and report status of open findings, Management Action Plans (MAPs), Matters Requiring Attention (MRAs) for Technology across Technology.

+ Provide understanding of results, findings, action plans, etc. to include plan activities, actions of coordination, priorities, steps, process, and timeline for monitoring.

+ Partner with Tech Risk and Information Security Business Lead (TRIBLs) for full Business Unit interactions.

+ Create and maintain an accurate flow of audit and exam information including schedules, results, and statuses.

**Minimum Qualifications** :

+ 5 years of Information Security or Technology Risk Management leadership experience.

+ Bachelor’s degree.

+ Experience working in highly regulated industries and with complex businesses and technologies.

+ Experience developing and reporting on project metrics to provide for various levels of an organization.

+ Leadership and team-building skills, with a consistent track record for successful delivery of projects.

+ Understanding of information security regulatory landscape.

**Preferred Qualifications:**

+ Security and risk certifications (risk and regulatory – CISA, CISM, CRISC)

+ Strong in risk management. Ability to link threats to risk tolerance and control effectiveness measurements.

+ Strong writing skills: the ability to frame messages for specific audiences and communicate information about complex issues to collaborators in a clear and easy to understand way.

+ Experience in information security disciplines with emphasis on vulnerability management, data protection, infrastructure security, application security, identity and access, incident management and data analytics.

+ Experience as an auditor in 2nd, 3rd, or regulatory spaces.

+ Experience working with a diverse audience, under tight deadlines, and negotiate successful outcomes to challenging problems.

+ Ability to work cross-functionally with Technology and Security teams.

**Qualifications**

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Technology

**Primary Location:** US-Arizona-Phoenix

**Other Locations:** US-New York, US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24022032

**Description**

You Lead the Way. We’ve Got Your Back

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

**The Information Security Specialist-Incident Response/ Digital Forensics will**

RESPONSIBILITIES:

+ Conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations and partner concerns from junior analysts across Windows, Mac, Linux, and Cloud platforms.

+ Participate in incident response and crisis management activities.

+ Advise leadership on containment, eradication, and recovery strategies during incident response.

+ Fully scope incidents through proper identification of all affected systems and/or accounts.

+ Recognize attacker tactics, techniques, and procedures as well as Indicators of Compromise (IOCs) / Indicators of Attack (IOAs) that can be applied to current and future investigations.

+ Contribute to team projects, process improvement, and development of new capabilities.

+ Curate a world class security operations and incident response team with a relentless focus on innovation and continuous improvement.

+ Assess and develop incident response standard methodologies to help mature the overall security operations of the organization.

+ Make recommendations for improving enterprise risk posture based on individual research and technical expertise.

+ Stay current on industry trends, attack techniques, mitigation techniques, and security technologies.

+ Produce high-quality written and verbal reports, recommendations, and actions.

+ Participate in on-call rotation and provide after-hours support on an as-needed basis

REQUIRED SKILLS/ QUALIFICATIONS:

+ 3 years of experience in information security, incident response, digital forensics and/or incident response consulting.

+ Experience with host, network, and/or memory forensics

+ Experience with various network and/or host-based security tools to detect and respond to security events. (e.g. SIEM, web proxy, intrusion detection/prevention, etc.)

+ Theoretical and practical security knowledge and investigation experience with Mac, Linux, and Windows operating systems, as well as cloud environments.

+ Theoretical and practical knowledge of Incident Response lifecycles

+ Ability to convey complex technical concepts to audiences with varying levels of technical ability

PREFERRED QUALIFICATIONS:

+ Excellent analytical, documentation, and communication skills.

+ Multiple applicable certifications (GSE, GDAT, GCIA, GCIH, GCFA, GNFA, GCFE, GREM, CCSP, CEH, CCISP)

+ Knowledge and investigation experience in a global, multi-cloud environment.

+ Experience in programming and/or scripting languages (Python, PowerShell, Go, etc.)

**Qualifications**

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Security

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24017619

**About this role:**

Wells Fargo is seeking a Lead Information Security Analyst. This position will provide information security consultation for all aspects of Identity and Access Management (IAM) compliance policies, risk management and remediation. Engaging with internal lines of defense, key business and technology stakeholders, and control owners/operators is part of the daily routine for this position. Works with various compliance and regulatory teams internal and external to Wells Fargo. Provides guidance and direction to all Lines of Defense when evaluating processes and controls, participates in reviewing security risk assessment findings and mitigating controls to optimize IAM security. Ensures IAM domain controls are appropriately inventoried, tested and periodically reviewed to ensure control design effectiveness. Using in-depth knowledge of information security and the enterprise, recommends changes to enterprise information security IAM domain policies, standards, procedures, and control requirements. Recommends compliance and risk management requirements for the IAM domain and works with other stakeholders to implement key risk initiatives, proactively identify and address issues, and escalate where necessary. Engages Information and Cyber Security (ICS), Wells Fargo Technology (WFT), and Wells Fargo lines of business (LOB) management to identify, formulate and implement risk-managed information security solutions. Improves awareness and compliance via development and delivery of Information Security Education and Awareness.

**In this role, you will:**

+ Provide advanced information security consultation for all aspects of information security compliance policy, risk management, and remediation

+ Direct information security risk assessment and research, and recommend remediation plans and strategies

+ Influence stakeholders on net new or on material changes to an asset to influence control decisions

+ Provide consulting on security risk assessment and research, and recommend remediation plans and strategies

+ Act as more experienced lead to the organization to develop security risk awareness and mitigating actions

+ Consult the organization on complex security issues and findings

+ Manage the most complex and critical information assets

+ Evaluate and interpret internal and companywide information security policies, processes, standards, and participate with more experienced leaders in decision making on information security

+ Serve as information security lead to advise on the development and delivery of Information Security Education and Awareness

+ Collaborate and consult with peers, colleagues, and mid-level to more experienced managers to resolve issues and achieve goals

+ Lead projects and teams

+ Coordinate with vendor manager on third party assets to manage information security risks

+ Serve as a mentor to less experienced staff

+ Evaluates adequacy and effectiveness of IAM domain policies, procedures and processes, systems and internal controls, including IAM-related SOX and SOC controls.

+ Works directly with all Lines of Defense ensuring their understanding of IAM processes and controls during their testing engagements, answering questions and gathering the necessary evidence for testing.

+ Acts as the point of contact for the Lines of Defense and IAM partners as it relates to audits/assessments

+ Partners with the IAM Issues Management group reviewing Self Identified issues and providing insight during the testing of remediation on issues.

+ Recommends changes to processes for continuous improvement.

+ Provides consultation on IAM compliance and controls issues.

**Required Qualifications, US:**

+ 5+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 4+ years experience in one or a combination of the following: compliance, operational risk, or legal

+ 4+ years of strategic planning and development experience

+ 3+ years of IAM (Identity and Access Management) experience

+ 3+ years of experience with Sarbanes-Oxley IT General Controls

+ 3+ years of experience with handling both internal and external audits

**Desired Qualifications:**

+ Good communication skills and ability to articulate complex material to a diverse audience

+ Strong time management skills and ability to meet deadlines

+ Ability to influence across all organizational levels, particularly senior management

+ Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team

+ Ability to identify inefficiencies, opportunities to streamline business processes and implement change

+ Ability to evaluate impacts based on changes in law/regulations and develop company response

+ Process definition and documentation experience

+ Expert knowledge and understanding of information security practices and policies, frameworks, standards, and best practices

+ Experience working at a top-tier consulting firm ("big 4" for example)

+ Audit experience within one of the following areas: Information security, IT governance, risk management or application security

**Job Posting Locations:**

+ 300 S Brevard St, Charlotte, NC

+ 2600 South Price Rd. Chandler, AZ

+ 550 S 4th St Minneapolis, MN

+ 1301 Solana Blvd - Westlake, TX 76262

**Posting End Date:**

29 Nov 2024

**_*Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-419118

**About this role:**

Wells Fargo is seeking a Lead Information Security Analyst. This position will provide information security consultation for all aspects of Identity and Access Management (IAM) compliance policies, risk management and remediation. Engaging with internal lines of defense, key business and technology stakeholders, and control owners/operators is part of the daily routine for this position. Works with various compliance and regulatory teams internal and external to Wells Fargo. Provides guidance and direction to all Lines of Defense when evaluating processes and controls, participates in reviewing security risk assessment findings and mitigating controls to optimize IAM security. Ensures IAM domain controls are appropriately inventoried, tested and periodically reviewed to ensure control design effectiveness. Using in-depth knowledge of information security and the enterprise, recommends changes to enterprise information security IAM domain policies, standards, procedures, and control requirements. Recommends compliance and risk management requirements for the IAM domain and works with other stakeholders to implement key risk initiatives, proactively identify and address issues, and escalate where necessary. Engages Information and Cyber Security (ICS), Wells Fargo Technology (WFT), and Wells Fargo lines of business (LOB) management to identify, formulate and implement risk-managed information security solutions. Improves awareness and compliance via development and delivery of Information Security Education and Awareness.

**In this role, you will:**

+ Provide advanced information security consultation for all aspects of information security compliance policy, risk management, and remediation

+ Direct information security risk assessment and research, and recommend remediation plans and strategies

+ Influence stakeholders on net new or on material changes to an asset to influence control decisions

+ Provide consulting on security risk assessment and research, and recommend remediation plans and strategies

+ Act as more experienced lead to the organization to develop security risk awareness and mitigating actions

+ Consult the organization on complex security issues and findings

+ Manage the most complex and critical information assets

+ Evaluate and interpret internal and companywide information security policies, processes, standards, and participate with more experienced leaders in decision making on information security

+ Serve as information security lead to advise on the development and delivery of Information Security Education and Awareness

+ Collaborate and consult with peers, colleagues, and mid-level to more experienced managers to resolve issues and achieve goals

+ Lead projects and teams

+ Coordinate with vendor manager on third party assets to manage information security risks

+ Serve as a mentor to less experienced staff

+ Evaluates adequacy and effectiveness of IAM domain policies, procedures and processes, systems and internal controls, including IAM-related SOX and SOC controls.

+ Works directly with all Lines of Defense ensuring their understanding of IAM processes and controls during their testing engagements, answering questions and gathering the necessary evidence for testing.

+ Acts as the point of contact for the Lines of Defense and IAM partners as it relates to audits/assessments

+ Partners with the IAM Issues Management group reviewing Self Identified issues and providing insight during the testing of remediation on issues.

+ Recommends changes to processes for continuous improvement.

+ Provides consultation on IAM compliance and controls issues.

**Required Qualifications, US:**

+ 5+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 4+ years experience in one or a combination of the following: compliance, operational risk, or legal

+ 4+ years of strategic planning and development experience

+ 3+ years of IAM (Identity and Access Management) experience

+ 3+ years of experience with Sarbanes-Oxley IT General Controls

+ 3+ years of experience with handling both internal and external audits

**Desired Qualifications:**

+ Good communication skills and ability to articulate complex material to a diverse audience

+ Strong time management skills and ability to meet deadlines

+ Ability to influence across all organizational levels, particularly senior management

+ Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team

+ Ability to identify inefficiencies, opportunities to streamline business processes and implement change

+ Ability to evaluate impacts based on changes in law/regulations and develop company response

+ Process definition and documentation experience

+ Expert knowledge and understanding of information security practices and policies, frameworks, standards, and best practices

+ Experience working at a top-tier consulting firm ("big 4" for example)

+ Audit experience within one of the following areas: Information security, IT governance, risk management or application security

**Job Posting Locations:**

+ 300 S Brevard St, Charlotte, NC

+ 2600 South Price Rd. Chandler, AZ

+ 550 S 4th St Minneapolis, MN

+ 1301 Solana Blvd - Westlake, TX 76262

**Posting End Date:**

29 Nov 2024

**_*Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-419118

**About this role:**

Wells Fargo is seeking an Information Security Analyst to be a part of the Enterprise Data Loss Prevention (EDLP) Threat Detection & Management (TDM) team. The Information Security Analyst is a key role supporting our mission to prevent inappropriate external sharing and distribution of sensitive company, customer and employee information. Learn more about the career areas and lines of business at wellsfargojobs.com.

**In this role, you will:**

+ Perform remediation and escalation of DLP incidents, compile ad hoc data and reporting to support information security risk management

+ Provide information security consultation to improve awareness and compliance with Enterprise Information Security policy, processes and standards

+ Update and maintain processes and procedures

+ Assist with inquiries from risk partners, Internal Audit and regulatory bodies on EDLP controls and procedures

+ Participate and identify security risks companywide and ensure that appropriate data security procedures and products are implemented

+ Maintain an awareness of bank security policies and government regulations pertaining to information security

+ Review the development, testing, and implementation of security plans, products, and control techniques

+ Develop and implement security standards, procedures, and guidelines for multiple platforms and diverse systems environments

+ Investigate and recommend appropriate corrective actions for data security incidents

+ Identify regulatory changes that will affect information security policy, standards, procedures, and recommend appropriate changes

+ Provide security consulting and project management services on highly complex information security projects and issues

+ Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

+ Interact with internal customers

+ Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

**Required Qualifications:**

+ 2+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ Demonstrated experience analyzing and responding to security incidents

**Desired Qualifications:**

+ 2+ years of Data Loss Prevention Operations experience including event triage and response, assessing and quantifying emerging risks, etc.

+ 2+ years working in an Agile-based environment leveraging Jira or other industry-standard tools

+ 2+ years of Security Operations Center/Cyber Threat Fusion Center experience

+ 2+ years working with Symantec DLP

+ 1+ year of Splunk or other SIEM tool experience

+ CISSP, CCSP or other applicable InfoSec certification

**Job Expectations:**

+ Ability to work evening and overnight hours Sunday through Thursday, or Tuesday through Saturday (shift differential may apply).

+ Shift may include overnight - 10pm - 7am shift

+ Ability to work weekends and holidays as needed

+ This position is not eligible for Visa sponsorship

+ This position offers a hybrid work schedule

**Locations:**

+ 2600 S Price Rd, Chandler, Arizona 85286

**Posting End Date:**

3 Dec 2024

**_*Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-414073

Honeywell Buildings Technology (HBT) is a leader in building automation, fire, security, energy management, and software. Our vast base of service customers expects us to provide lifecycle upgrades and other solutions that improve the performance of their facilities. Our approach begins by working with the end customer to identify and prioritize their desired outcomes. The TSS will help both customers and field personnel select and define use cases that will achieve those outcomes.

The TSS will work with existing Service customers, together with our internal teams, including spot, service operations and sales in the ideation of improvements, and then drive to scope, estimate, propose and close modernization and renewal works within our account base.

RESPONSIBILITIES

Main job responsibilities included but not limited to:

+ Directly drive efforts for orders growth on SSJ, RQ, and Services Contract business

+ Work with Services Account Managers, Vertical Account Managers, Field Service Supervisors, and Field Service Professionals to identify potential services opportunities, contribute to create a healthy pipeline (at least 3x of assigned quota) and assist at all stages of the sales process as needed to help drive successful outcomes

+ Support assigned Profit Centers to achieve Annual Operating Plan (AOP) SSJ and RQ orders and revenue

+ Provide an accurate monthly forecast using information from NEX platform

+ Coordinate with HBS Services Leaders (SBL/FSS), FSP and P&E in completing the proposal / estimate

+ Work with sales and FSS/site personnel to get required site data

+ Visit customer sites and perform job walks if required for estimating purposes

+ Provide value to our Service customers by engaging in technical discussion leading to site improvements

+ Using detailed customer specifications and requirements, prepare Scope Of Work (SOW) / RFQ as needed to identify required proposal content

+ Communicate solutions to internal and external customers in an easily understood manner

+ Learn quickly and think independently

+ Multi-task in a deadline driven environment

+ Other responsibilities as determined by operations leadership

+ Travel 25%

The salary range for this position is $84,000 - $120,000. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Sales Incentive Eligible.

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: benefits.honeywell.com.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

YOU MUST HAVE

5+ years of technical experience in HVAC and BAS systems

WE VALUE

+ Strong knowledge of the Construction Ecosystem. Includes contractors and consultant

+ Strong knowledge of Fire, Security, and Software

+ Strong skills with NEX platform

+ Outcome-based selling skills

+ Demonstrated ability to consistently meet or exceed Annual Operating Plan

+ Strong communication skills

+ Ability to work as part of a teamwork team

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Technical Support Specialist - Online Division - Grand Canyon University

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Job Description

Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Are you a people person? Love to help others and a pioneer in technology? Grand Canyon University’s Technical Support Specialist may be the role for you! Our department is providing more resources, tools and support than ever! Many of the resources are available on all of our social platforms, with the goal to making the resources as accessible as possible. Sounds like a good fit? Apply today!

The Technical Support Specialist provides telephone, e-mail, live chat and social media support to GCU Students regarding their issues with online classroom access. Team members are required to achieve call center activity targets (calls answered, wait time) as outlined in the department’s operating guidelines.

What you'll do:

+ Handles Technical Support Calls, chats, emails, and social media requests regarding online classroom access from students.

+ Assists Students with basic and advanced troubleshooting, ongoing issues, and provides assistance on classroom technology setup.

+ Handles advanced issues related to browser troubleshooting for supported applications.

+ Follows through and communicates with the user while working the problem to ensure successful and timely completion of the problem.

+ Works with team members and other GCU departments on behalf of the customer to resolve issues.

+ Consistently meets first contact resolution metrics.

+ Works alternate shift hours as assigned to handle the call in/ticket requests.

+ Prepares required documentation related to customer requests and resolution and adheres to proper documentation guidelines.

+ Determine when to escalate issues to management level for assistance.

+ Inform management of persistent and recurring issues

+ Effortlessly engage with callers, actively listen, analyze, and isolate tech issues

+ Comfortably navigate multiple applications to research solutions

+ Multitask in systems while patiently providing step-by-step instructions

+ Calmly provide conflict resolution

+ Navigate frustrated customer situations

+ Work independently with discipline in a virtual environment

+ Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers.

+ Work at a desk, wearing a wired headset, while talking to customers in a high-volume, fast-paced, and sometimes stressful environment

The role might be right for you if you have:

+ Must have a customer-focus, service orientation and professional and courteous manner.

+ Ability to work on simultaneous multiple cases effectively

+ Solid problem solving/trouble shooting skills with strong attention to detail.

+ Able to demonstrate personal ownership of all customers’ issues and follow through to obtain desired results

+ Skilled in determining why and how, what steps or procedures are required in problem resolution.

+ Ability to learn University E-Learning software and applications.

+ Ability to function in a fast-paced call center environment

+ Willingness and ability to work assigned shifts which may consist of weekends, holidays and evenings.

+ Excellent communication skills, written and verbal, to transmit information accurately and understandably.

+ Team player with adaptability to changes in workload, systems, and processes.

+ The ability to multi-task, prioritize, and remain detail-oriented.

+ Self-motivated, positive, and friendly demeanor; ability to remain calm and professional in all situations.

+ Call center or technical support experience highly desirable.

+ Must be able to pass pre employment background check.

+ Previous experience with University e-learning environments and software preferred but not required.

What we’ll offer in return:

+ A career where your work makes a difference in students’ lives.

+ Ongoing professional development and growth.

+ Outstanding benefits and work perks.

+ Generous PTO starting at 20 business day per year, 11.5 paid Holidays, and Tuition Benefits.

+ Collaborative and supportive work environment...and more!

Starting salary is $34,000 per year.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Technical-Support-Specialist---Online-Division---Grand-Canyon-University\_R000056971)

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Apply Online