Computer Network Support Specialists

Senior Network Security Engineer

What you can expect

At Zoom, we are seeking an experienced Network Security Operations Engineer to be a member of the Infrastructure Services Team.

About the Team

This role will be instrumental in defining Zoom's approach for development and support of our security infrastructure.

Responsibilities

+ Managing day-to-day operations service requests, including deployment and management of network and associated systems, security.

+ Reviewing network changes and acting as the security owner for change management related to network.

+ Addressing network vulnerabilities and remediation, including the assessment and deployment of vendor security updates.

+ Supporting security gateways, DLP, and endpoint protection solutions.

+ Reviewing new network technologies and providing assessments of applicability for Zoom.

+ Partnering with EntSec, IT, and Data Center Engineers for proper security reviews of network appliances and devices.

+ Contributing to the development and maturation of team processes and security controls.

+ Discovering gaps in processes and technologies to mature the team’s runbooks and operational playbooks.

What we’re looking for

+ Experience (2+) with Cloud infrastructure

+ Have linux systems engineering experience (2+) and other operating systems

+ Experience in troubleshooting complex issues, adept at dissecting and breaking them down into manageable components

+ Experience with configuration and automation tools such as Chef, CFENGINE, Ansible, AWX

+ Experience in scripting and programming languages like Shell and Python, with expertise in utilizing SCM tools like Git.

+ Experience with software delivery pipelines and tools such as Jenkins, Github Actions, Gitlab Runners.

+ Experience with Terraform, Jenkins, Ansible and Git is advantageous

+ Able to write shell scripts and higher level language is advantageous (Bash, Python, Go etc.)

+ Experience with containers and container orchestration (Kubernetes, Docker, Helm, Operator Framework)

Salary Range or On Target Earnings:

Minimum:

$94,600.00

Maximum:

$218,700.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

10/18/24

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

Information Security Analyst

Chandler, AZ

**Hybrid**

Contract

$53.56/hr - $60.35/hr

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Information Security Analyst in Chandler, AZ (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12 Months

**Required Skills & Experience**

+ 4+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

+ Cybersecurity Policy and Industry Framework Knowledge.

+ Proven experience translating business needs into application/automation development.

+ Experience implementing and maintaining or overseeing policy adherence procedures and mechanisms.

+ Process design knowledge.

+ CISSP or similar certification.

**What You Will Be Doing**

+ Consult on or participate in moderately complex initiatives and deliverables within Information Security Analysis and contribute to large-scale planning related to Information Security Analysis deliverables.

+ Review and analyze moderately complex Information Security Analysis challenges that require an in-depth evaluation of variable factors.

+ Contribute to the resolution of moderately complex issues and consult with others to meet Information Security Analysis deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements.

+ Collaborate with client personnel in Information Security Analysis.

**You will receive the following benefits:**

+ Medical Insurance - Four medical plans to choose from for you and your family

+ Dental & Orthodontia Benefits

+ Vision Benefits

+ Health Savings Account (HSA)

+ Health and Dependent Care Flexible Spending Accounts

+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

+ Hospital Indemnity Insurance

+ 401(k) including match with pre and post-tax options

+ Paid Sick Time Leave

+ Legal and Identity Protection Plans

+ Pre-tax Commuter Benefit

+ 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

**Posted by:** Natalie DeWitt

**Specialization:** Network Security

**About this role:**

Wells Fargo is seeking a Lead Information Security Analyst. This role is an individual contributor position that's part of a team responsible for the assessment and adoption of Information Security Identity and Access Management (IAM) controls. The IAM organization owns and operates manual and automated controls to manage enterprise risk and reduce inappropriate access for organizational users. As a Lead Information Security Analyst - IAM Onboarding Lead, you will be responsible for ensuring that business applications align to enterprise policy requirements and utilize approved solutions for managing organizational user access. You must be able to demonstrate in-depth knowledge of IAM industry practices and solutions for managing user access to business applications and other IT assets.

**In this role, you will:**

+ Maintain an advanced awareness of bank security policies and government regulations pertaining to information security

+ Formulate and implement information security solutions and controls

+ Make decisions and resolve issues regarding changes to information security policy, standards, and procedures as needed for systems, applications and tool

+ Provide advanced information security consultation for all aspects of information security compliance policy, risk management, and remediation

+ Provide consulting on security risk assessment and research, and recommend remediation plans and strategies

+ Act as more experienced lead to the organization to develop security risk awareness and mitigating actions

+ Consult the organization on complex security issues and findings

+ Manage the most complex and critical information assets

+ Evaluate and interpret internal and companywide information security policies, processes, standards, and participate with more experienced leaders in decision making on information security

+ Serve as information security lead to advise on the development and delivery of Information Security Education and Awareness

+ Collaborate and consult with peers, colleagues, and mid-level to more experienced managers to resolve issues and achieve goals

+ Lead projects and teams

+ Coordinate with vendor manager on third party assets to manage information security risks

+ Serve as a mentor to less experienced staff

**Required Qualifications, US:**

+ 5+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 3+ years of IAM (Identity and Access Management) experience

+ 2+ years of process improvement experience

**Desired Qualifications:**

+ 3+ years of Microsoft office suite experience such as PowerPoint, Excel, Outlook and Word

+ 3+ years of IAM (Identity and Access Management) experience with application on-boarding, certifications or role management.

+ 1+ years of information security architectural design and consulting experience

+ Experience communicating and presenting complex information to multiple levels of the organization

+ Strong time management skills and ability to meet deadlines

+ Ability to work effectively, as well as independently, in a team environment

+ Experience with synthesizing data from multiple sources and presenting it in appropriate formats

+ Knowledge and understanding of information security management, audit, compliance and risk.

+ Knowledge and understanding of financial services industry: compliance, risk management or audit operations

+ Knowledge Information Security Frameworks and standards (FFIEC, NIST, ISO) experience

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$111,100.00 - $197,500.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

25 Oct 2024

*** Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Company:** WELLS FARGO BANK

**Req Number:** R-399088-2

**Updated:** Thu Oct 10 01:30:19 UTC 2024

**Location:** CHANDLER,Arizona

**About this role:**

Wells Fargo is seeking a IAM Triage Lead Analyst (Lead Information Security Analyst) in Cybersecurity as part of Identity Access Management. Learn more about career areas and business divisions at wellsfargojobs.com

This role is responsible for investigating highly complex IAM issues and needs that require in depth knowledge of IAM processes, tools, and technologies at Wells Fargo to solve, ensuring rapid and accurate diagnosis and root cause assessment. This resource will advise projects or remediation activities by creating designs and strategies to meet the goals of the issue within triage. This role requires strong analytical skills, in-depth knowledge of IAM processes and technologies and the ability to collaborate across IAM, Cyber and other areas of Wells Fargo Technology (WFT) to produce viable solutions that meet the needs of all stakeholders while ensuring the integrity and security of the IAM controls.

**Key Responsibilities:**

+ **Triage**

+ Lead the triage and resolution of complex IAM issues and needs ensuring proper categorization and resolution.

+ Perform detailed investigations to determine root cause and recommend solutions to prevent recurrence.

+ **Process Improvement:**

+ Assess complex IAM process issues to identify and mitigate risks, potential improvements, and efficiency enhancements to prevent recurrence.

+ Partner with the IAM Governance and Operations team to analyze IAM metrics to identify trends and areas for improvement.

+ Collaborate with engineering team to implement fixes and process improvements.

+ **Technical Leadership:**

+ Provide expert guidance in resolving complex IAM Issues

+ **Collaboration:**

+ Partner with IAM, Cyber and the broader Wells Fargo Technology (WFT) organization to resolve highly complex issues that involve identity and access management.

+ **Risk Management:**

+ Partner with IAM Governance and Risk partners to ensure proposed solutions to complex IAM issues address underlying risk, satisfy policy and regulatory requirements.

+ **Documentation:**

+ Develop and maintain detailed documentation of issues, resolutions, and process improvements to help contribute to knowledge base/best practices.

**In this role, you will:**

+ Provide advanced information security consultation for all aspects of information security compliance policy, risk management, and remediation

+ Direct information security risk assessment and research, and recommend remediation plans and strategies

+ Influence stakeholders on net new or on material changes to an asset to influence control decisions

+ Provide consulting on security risk assessment and research, and recommend remediation plans and strategies

+ Act as more experienced lead to the organization to develop security risk awareness and mitigating actions

+ Consult the organization on complex security issues and findings

+ Manage the most complex and critical information assets

+ Evaluate and interpret internal and companywide information security policies, processes, standards, and participate with more experienced leaders in decision making on information security

+ Serve as information security lead to advise on the development and delivery of Information Security Education and Awareness

+ Collaborate and consult with peers, colleagues, and mid-level to more experienced managers to resolve issues and achieve goals

+ Lead projects and teams

+ Coordinate with vendor manager on third party assets to manage information security risks

+ Serve as a mentor to less experienced staff

**Required Qualifications:**

+ 5+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ 5+ years of experience in Information Security Analysis / Identity and Access management, with a focus on triage, troubleshooting and resolution.

+ Experience with IAM Technologies and Tools (i.e., Authentication: Ping, Okta, MS Azure Active Directory); IGA: SailPoint; PAM: CyberArk, Beyond Trust, MFA: RSA Secure ID, Directory Services: MS Active Directory; Open LDAP; API Security and Access Management: Apigee, OAuth; Identity Analytic Tools: Gurucul, Saviynt;)

+ Strong understanding of IAM security principles, processes, and best practices such as principle of least privilege and zero-trust architecture

+ Proficient in Database, Cloud and OS security and principles

+ Deep understanding of Access Control and Authentication concepts such as Role-Based Access Control (RBAC), Identity Federation and Kerberos authentication protocols

+ Strong analytical and problem-solving skills

+ Ability to query and analyze data in databases and log files.

+ Proficiency in scripting languages such as PowerShell or Python

+ Experience with Cloud-based IAM Solutions such as MS Azure AD and Google Cloud

+ Excellent communication and people skills

+ Ability to work under pressure and manage multiple priorities

+ Experience and fluency in Financial Services and Technology

**Locations:**

+ 300 S Brevard St. - Charlotte, North Carolina

+ 1525 W WT Harris Blvd. - Charlotte, North Carolina

+ 2600 S Price Rd. - Chandler, Arizona

+ 550 S 4th St. - Minneapolis, Minnesota

+ 1301 Solana Blvd. - Westlake, Texas

**Posting Statements:**

+ Job posting may come down early due to volume of applicants.

+ Required location(s) listed above. Relocation assistance is not available for this position

+ Salary range is determined by location of the job. May be considered for a discretionary bonus, Restricted Share Rights, or other long - term incentive awards.

+ This position is not eligible for visa sponsorship

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$111,100.00 - $197,500.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

10 Oct 2024

*** Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Company:** WELLS FARGO BANK

**Req Number:** R-395158-2

**Updated:** Thu Oct 10 01:30:14 UTC 2024

**Location:** CHANDLER,Arizona

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

**About this role:**

Wells Fargo is seeking an Information Security Manager responsible for Endpoint Security technology across Wells Fargo. Endpoint Security spans desktops, laptops, VDI, and servers. servers. The function & work of this team is a critical and foundational element of the bank's Cybersecurity control strategy. As there is a very low tolerance for security or operational risk in this space, any errors or poor decisions could result in very significant impact.

This position is accountable for the effective deployment, and management of the Endpoint Security technology solutions that protect the bank. Those solutions not only mitigate various cybersecurity risks that could impact our business, but they are also a component of multiple commitments that have been made to the bank's regulators.

**In this role, you will:**

+ Manage a team of engineers that operate, document, test, maintain and provide issue resolution recommendations for highly complex security solutions related to networking, cryptography, cloud, authentication or directory services, email, internet, applications or endpoint security

+ Manage security consulting on large projects for internal clients to ensure conformity with corporate information security policy, and standards

+ Manage an Endpoint Security Operations team responsible for L2-L3 Incident & Problem Management, Production Change Management, Product/Platform Lifecycle Management, Compliance/Risk Management, 24x7 On Call support

+ Can work in an Agile Product Model that supports Operations, Product Owners & Engineering Stories & Tasks while balancing the correct level of response & urgency for Production issues or escalations

+ Can manage 24x7 Major Incident Events to resolution utilizing internal teams & external vendors

+ Possesses the soft skills to collaborate across internal technical teams, collaborate with cyber security & investigation teams and can deliver clear & concise messages to both technical and non-technical leadership

+ Review and correlate security logs

+ Manage computer security incident response activities for highly complex events

+ Conduct technical investigation of security-related incidents, and conduct post-incident digital forensics to identify causes and recommend future mitigation strategies

+ Possess subject matter expertise at a mastery level in current and emerging security solutions and best practices

+ Manage implementation of information security such as availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring, incident response, access management, and business continuity

+ Work with more experienced technologists and team

+ Interface with more experienced management

+ Manage allocation of people and financial resources for Information Security Architecture

+ Mentor and guide talent development of direct reports and assist in hiring talent

**Required Qualifications:**

+ 4+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 2+ years of Leadership experience

+ 2+ years of experience in managing Endpoint Detection & Response products & Endpoint Encryption products: CrowdStrike Sensor, Broadcom Symantec Endpoint Protection, Microsoft Defender, WinMagic SecureDoc, Microsoft BitLocker

+ 2+ years of experience in managing platforms securing on-prem & cloud managed endpoints (Desktops, VMs & Servers)

**Desired Qualifications:**

+ Ability to manage in a matrixed organization environment

+ Ability to manage multiple and competing priorities

+ Ability to positively influence, motivate, and direct diverse teams

+ Ability to think strategically, implement, and deliver business objectives

+ Expert Knowledge and understanding of Scrum or Agile

**Job Expectations:**

+ This position is not eligible for Visa sponsorship

+ This position offers a hybrid work schedule

+ Must be able to work on-site at any of the listed locations

+ Relocation assistance is not available for this position

**Job Posting Locations:**

300 S Brevard St., CHARLOTTE, North Carolina 28202

1301 Solana Blvd., Westlake, Texas 76262

1525 W W T Harris Blvd., CHARLOTTE, North Carolina 28262

550 S. 4th St., Minneapolis, Minnesota 55415

2600 S Price Rd., CHANDLER, Arizona 85286

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$120,400.00 - $250,000.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

14 Oct 2024

*** Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Company:** WELLS FARGO BANK

**Req Number:** R-406758-2

**Updated:** Thu Oct 10 01:30:17 UTC 2024

**Location:** CHANDLER,Arizona

Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at the Network Enterprise Center in Fort Huachuca, AZ. Responsibilities Serve as the Installation Communications Security (COMSEC) Specialist for Fort Huachuca. Manage TACLANE network encryption devices on plaintext or ciphertext sides through General Dynamic’s GEM software. Represent Fort Huachuca concerning all COMSEC related matters including operations, policy and planning issues on management reviews and assistance visits. Serve as the Network Enterprise Center (NEC) KMI Operating Account Manager (KOAM) Ensure compliance with applicable US Army, Department of Defense (DoD), and National Security Agency (NSA)security policies and directives. Requirements Conditions of Employment Qualifications This Position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Army Cyber Excepted Service (CES) Employee Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee Current Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) Positions Current Department of Army Civilian Employees Current DoD Cyber Excepted Service (CES) Employee (non-Army) Current Permanent DoD Civilian Employee (non-Army) Applying to Cyber Excepted Service Positions Non-Department of Defense (DoD) Transfer Applying to Cyber Excepted Service Positions Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. Specialized experience would be demonstrated by 1. utilizing communication and information technology systems to transmit secure information by means of voice, data, and video; 2. assisting with the development of local policies for security account operation, storage, and destruction of material; 3. keeping accountability and oversight of material distributed over security accounts. The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications. Additional Information If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment. Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. Must be able to obtain and maintain a Top Secret security clearance. Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoDM 8140.03 Cyberspace Workforce Qualification and Management Program dated 15 February 2023. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Digital Technology Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information. Permanent Change of Station (PCS) allowances are authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.

Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at the Network Enterprise Center in Fort Huachuca, AZ. Responsibilities Serve as the Installation Communications Security (COMSEC) Specialist for Fort Huachuca. Manage TACLANE network encryption devices on plaintext or ciphertext sides through General Dynamic’s GEM software. Represent Fort Huachuca concerning all COMSEC related matters including operations, policy and planning issues on management reviews and assistance visits. Serve as the Network Enterprise Center (NEC) KMI Operating Account Manager (KOAM) Ensure compliance with applicable US Army, Department of Defense (DoD), and National Security Agency (NSA)security policies and directives. Requirements Conditions of Employment Qualifications This Position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. Specialized experience would be demonstrated by 1. utilizing communication and information technology systems to transmit secure information by means of voice, data, and video; 2. assisting with the development of local policies for security account operation, storage, and destruction of material; 3. keeping accountability and oversight of material distributed over security accounts. The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications. Additional Information If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment. Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. Must be able to obtain and maintain a Top Secret security clearance. Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoDM 8140.03 Cyberspace Workforce Qualification and Management Program dated 15 February 2023. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Digital Technology Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information. Permanent Change of Station (PCS) allowances is authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.

**Job ID Number**

R3915

**Employment Type**

Full time

**Worksite Flexibility**

Remote

**Job Summary**

As a Desktop Support Specialist, you will be responsible for providing remote hardware and software support.

**Job Description**

We are seeking a **Desktop Support Specialist** with 5-10 years of experience to provide hardware and software support for our client. **This position is full-time, remote, and a long-term contract.**

**Candidates must be able to work CST hours to support the client.**

**What You’ll Do**

+ Respond professionally and courteously to all service requests and areas of the business entities

+ Utilize remoting tools (Dameware, SCCM, etc.) and remote desktop to provide level 2 technical support to over 110 veterinarian clinics and hospitals

+ Monitor work queues, open, update, and close ServiceNow incidents

+ Thoroughly and accurately document the details of user requests or issues, including diagnostic steps performed and the resolution provided

+ Act as a single point of contact for users of the Information & Technology Department, directing questions and reporting problems regarding services

+ Install desktop hardware/peripherals and printers

+ Install individual software packages as needed for all users

+ Use imaging software to expedite large equipment rollouts

+ Support other satellite offices, such as various clinical sites

+ Keep system information up to date in the ticketing system for asset tracking

+ Rotate on-call schedule with the rest of the team

+ Install and support various Veterinary Practice Management Software

+ Assist C-level executives, Directors, Doctors, nurses, etc.

+ Maintain a great attitude and willingness to learn

+ Communicate effectively in both English and Spanish

**What You’ll Need**

Required:

+ Bachelor's degree in a technical discipline

+ 5 years of professional work experience

+ Experience supporting Telecom

+ Proficiency in MDM, O365 troubleshooting, and user management

+ Knowledge of data communication and network concepts, principles, and fundamentals

+ Relevant experience or strong aptitude for building or supporting data networks

+ Proficiency with LAN, WAN/MAN, data center networks, or wireless networks

**Physical Demands:**

+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

**Reasonable Accommodation Statement**

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

**Equal Employment Opportunity Policy Statement**

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

**Job ID Number**

R3916

**Employment Type**

Full time

**Worksite Flexibility**

Remote

**Job Summary**

As a Desktop Support Specialist, you will be responsible for providing remote hardware and software support.

**Job Description**

We are seeking a **Desktop Support Specialist** with 5-10 years of experience to provide hardware and software support for our client. **This position is full-time, remote, and a long-term contract.**

**Candidates must be able to work PST hours to support the client.**

**What You’ll Do**

+ Respond professionally and courteously to all service requests and areas of the business entities

+ Utilize remoting tools (Dameware, SCCM, etc.) and remote desktop to provide level 2 technical support to over 110 veterinarian clinics and hospitals

+ Monitor work queues, open, update, and close ServiceNow incidents

+ Thoroughly and accurately document the details of user requests or issues, including diagnostic steps performed and the resolution provided

+ Act as a single point of contact for users of the Information & Technology Department, directing questions and reporting problems regarding services

+ Install desktop hardware/peripherals and printers

+ Install individual software packages as needed for all users

+ Use imaging software to expedite large equipment rollouts

+ Support other satellite offices, such as various clinical sites

+ Keep system information up to date in the ticketing system for asset tracking

+ Rotate on-call schedule with the rest of the team

+ Install and support various Veterinary Practice Management Software

+ Assist C-level executives, Directors, Doctors, nurses, etc.

+ Maintain a great attitude and willingness to learn

+ Communicate effectively in both English and Spanish

**What You’ll Need**

+ Bachelor's degree in a technical discipline

+ 5 years of professional work experience

+ Experience supporting Telecom

+ Proficiency in MDM, O365 troubleshooting, and user management

+ Knowledge of data communication and network concepts, principles, and fundamentals

+ Relevant experience or strong aptitude for building or supporting data networks

+ Proficiency with LAN, WAN/MAN, data center networks, or wireless networks

**Physical Demands:**

+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

**Reasonable Accommodation Statement**

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

**Equal Employment Opportunity Policy Statement**

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

**Job ID Number**

R3914

**Employment Type**

Full time

**Worksite Flexibility**

Remote

**Job Summary**

As a Desktop Support Specialist, you will be responsible for providing remote hardware and software support.

**Job Description**

We are seeking a **Desktop Support Specialist** with 5-10 years of experience to provide hardware and software support for our client. **This position is full-time, remote, and a long-term contract.**

**Candidates must be able to work EST hours to support the client.**

**What You’ll Do**

+ Respond professionally and courteously to all service requests and areas of the business entities

+ Utilize remoting tools (Dameware, SCCM, etc.) and remote desktop to provide level 2 technical support to over 110 veterinarian clinics and hospitals

+ Monitor work queues, open, update, and close ServiceNow incidents

+ Thoroughly and accurately document the details of user requests or issues, including diagnostic steps performed and the resolution provided

+ Act as a single point of contact for users of the Information & Technology Department, directing questions and reporting problems regarding services

+ Install desktop hardware/peripherals and printers

+ Install individual software packages as needed for all users

+ Use imaging software to expedite large equipment rollouts

+ Support other satellite offices, such as various clinical sites

+ Keep system information up to date in the ticketing system for asset tracking

+ Rotate on-call schedule with the rest of the team

+ Install and support various Veterinary Practice Management Software

+ Assist C-level executives, Directors, Doctors, nurses, etc.

+ Maintain a great attitude and willingness to learn

+ Communicate effectively in both English and Spanish

**What You’ll Need**

Required:

+ Bachelor's degree in a technical discipline

+ 5 years of professional work experience

+ Experience supporting Telecom

+ Proficiency in MDM, O365 troubleshooting, and user management

+ Knowledge of data communication and network concepts, principles, and fundamentals

+ Relevant experience or strong aptitude for building or supporting data networks

+ Proficiency with LAN, WAN/MAN, data center networks, or wireless networks

**Physical Demands:**

+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

**Reasonable Accommodation Statement**

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

**Equal Employment Opportunity Policy Statement**

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.