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Computer and Information Technology

Computer User Support Specialists

Provide technical assistance to computer users.

A Day In The Life

Computer and Information Technology Field of Interest

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Salary Breakdown

Computer User Support Specialists

Average

$55,190

ANNUAL

$26.54

HOURLY

Entry Level

$36,810

ANNUAL

$17.70

HOURLY

Mid Level

$48,380

ANNUAL

$23.26

HOURLY

Expert Level

$78,290

ANNUAL

$37.64

HOURLY


Current Available & Projected Jobs

Computer User Support Specialists

474

Current Available Jobs

24,010

Projected job openings through 2030


Top Expected Tasks

Computer User Support Specialists


Knowledge, Skills & Abilities

Computer User Support Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Engineering and Technology

SKILL

Active Listening

SKILL

Reading Comprehension

SKILL

Speaking

SKILL

Complex Problem Solving

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension

ABILITY

Near Vision

ABILITY

Information Ordering


Job Opportunities

Computer User Support Specialists

  • Information Technology Techinician
    Hunter's Point Boarding School, Inc.    St. Michaels, AZ 86511
     Posted about 8 hours    

    1. Must provide professional technical support to users concerning hardware, software, and network problems.
    2. Installs and configures computer software, apps, or upgrades on school owned information technology systems.
    3. Installs and maintains audio/video technology.
    4. Provides training to staff, as necessary.
    5. Responds to and mitigates any network attack or vulnerability.
    6. Monitors Internet access by students and staff to ensure appropriate use.
    7. Work with academic and administration staff in obtaining media materials.
    8. Work with Registrar to update and complete student academic records.
    9. Develops, implement, evaluate, and oversee the school-wide Technology Plan including administrative applications.
    10. Supports use of technology at school sites and allocates available resources to align with priorities.
    11. Assists with E-Rate to obtain funding and process plans.
    12. Keeps current on innovative technologies, grant opportunities, and other sources of revenue.
    13. Prepare and support technology for online testing.
    14. Troubleshoot and repair minor computer and peripheral equipment problem/issues.
    15. Support school users with network access issues and resets passwords as needed.
    16. Maintain technology inventory records for the school.
    17. Exhibit professional competent standards and behavior expected of staff at Hunters Point Boarding School, Inc. in accordance with the HPBSI Policy and Procedures Manual.
    18. Exhibit cultural sensitivity and respect for all individuals at Hunters Point Boarding School, Inc.
    19. Comply with all provisions in the HPBSI Policy and Procedures Manual and any duly adopted Governing Board amendments, directives, and policy modifications.
    20. Promote and protect the safety and welfare of all Hunters Point Boarding School, Inc. students, staff, and stakeholders.
    21. Report any problems that may be a threat to the safety and wellbeing of HPBSI students, staff, stakeholders, or visitors.
    22. Use and maintain any HPBSI property or equipment in good working order and report any problems to the appropriate supervisor.
    23. Be knowledgeable and participate in guidelines stated in the HPBSI Re-entry Plan, and Continuity of Operations Plan (COOP) as necessary.
    24. Maintain confidentiality as outlined in the HPBSI Policy and Procedures Manual.
    25. Perform additional duties as assigned.


    Seniority Level

    Some work experience (up to 5 years, non-manager)

    Field of Interest

    Education

    Employment Type

    Full Time

  • Business Analyst - Education
    Public Consulting Group    Phoenix, AZ 85067
     Posted about 21 hours    

    **Overview**

    Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .

    **Responsibilities**

    **(Special Education Consulting)**

    PCG is currently seeking a Business Analyst to work in a deadline-oriented, fast-paced environment as part of a growing national consulting team. The chosen candidate will actively support the design, development, and delivery of special education services and technology solutions to support teachers, district leaders, and state administrators as they work to solve complex issues. For the right motivated individual, there is an excellent opportunity for career development and advancement. The ideal candidate for this position will be adaptable, flexible, enthusiastic, and have the ability to support multiple tasks or clients simultaneously.

    Overall Responsibilities:

    + Assigned short-term and long-term tasks on a multitude of consulting projects, primarily facilitating organizational assessments and evaluations.

    + Expected to play a pivotal role in a wide range of work assignments that may include: data collection, quantitative and qualitative data analysis, survey administration, report design, report drafting, and preparation of various materials for client presentations.

    Specific Responsibilities:

    + Contributes to the preparation and presentation of status reports for clients.

    + Assists with PowerPoint reports, written deliverables, Excel-based data analysis, and proposal development.

    + Plans and monitors ongoing project tasks.

    + Conducts policy and other research, specific to state and federal education/special education requirements.

    + Participates in production of materials required for work with clients, including agendas, analysis data and status reports for management and for clients.

    + Assists proposal teams, including writing sections, coordinating efforts, and preparing proposal submissions.

    + Develops project work plans based on scope of work conveyed in client contracts and revise as appropriate to meet changing needs and requirements.

    + Serves as an internal consultant to other projects or product lines.

    + Communicates regularly about client projects with the project team.

    + Provides assistance in managing complex projects and/or producing sophisticated deliverables.

    **Qualifications**

    **Required / Desired Experience:**

    + Bachelor’s degree.

    + Work experience working in a School District, Charter Management Organization or State Department of Education.

    **Required Skills:**

    + Dedication to accomplishing goals and challenges presented by clients and management.

    + Commitment to exceptional client service and ability to lead confidently.

    + Excellent organizational, oral presentation, and written communication skills.

    + Flexible, self-starter possessing intellectual curiosity.

    + Strong analytical skills, including the ability to collect, analyze, and organize data.

    + Creative problem-solving ability and results-orientation.

    + Ability to support development of complex reports.

    + Solid organizational and time management skills.

    + Demonstrated expertise in all MS Office products.

    + Ability to work both in a team situation and autonomously.

    **Remote Work Statement**

    This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:

    + be available during your set working hours

    + have a safe, private, and distraction-free environment in which to complete your work, and

    + be able to give your full attention to the completion of your PCG job duties

    Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.

    **Other Requirements:**

    + Travel to client sites required (location varies, estimated 10% of time).

    \#REMOTE

    \#LI-REMOTE

    \#LI

    \#EDU

    **Compensation**

    Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $60,000 - $70,000 and a potential discretionary bonus of up to 15%. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

    **EEO Statement**

    Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

    \>

    **Job Locations** _US_

    **Posted Date** _11 hours ago_ _(3/27/2024 11:08 AM)_

    **_Job ID_** _2024-10056_

    **_\# of Openings_** _1_

    **_Category_** _Consulting_

    **_Type_** _Regular Full-Time_

    **_Practice Area_** _Education Services_

    Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.


    Employment Type

    Full Time

  • Staff EMI/EMC Systems Engineer - Satellite/Space Systems
    Northrop Grumman    Gilbert, AZ 85295
     Posted about 21 hours    

    At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

    Northrop Grumman needs Electromagnetic Environmental Effects (E3) engineers to team up and help lead the E3 design, development, and analysis of complex electronic products for space systems.

    At Northrop Grumman Space Systems E3 engineering is the impact of the electromagnetic environment upon the operational capability of components, assemblies, equipment, subsystems, systems, and other space platforms. E3 covers all electromagnetic disciplines, including electromagnetic compatibility (EMC); electromagnetic interference (EMI); electromagnetic vulnerability (EMV); electromagnetic pulse (EMP); electrostatic discharge (ESD); electronic protection; hazards of electromagnetic radiation to personnel, ordnance, and volatile materials; and natural phenomena effects such as lightning and p-static.

    **Responsibilities**

    + Electromagnetic Environmental Effects (E3) engineers must work across diverse engineering disciplines in support of multiple space system programs. Northrop Grumman E3 engineers deliver valued oversight across all phases of a program from origin to orbit. To meet these challenges at Northrop Grumman an E3 engineer must have a strong aptitude for learning new and exciting innovations and a strong E3 skill set.

    + Interact across all phases of a program, so strong technical communication skills and a readiness to explain complex technical issues with brevity to an audience unfamiliar with the E3 topic are necessary.

    + Writing, interpreting, allocating, tailoring, and flowing down E3 requirements to all design levels.

    + Present at design reviews to internal and external customers regarding E3 issues.

    + Writing E3 design guidelines, developing models and performing analyses on components, subsystems and systems using EMI principles.

    + Designing ground systems, chassis and harness shielding, EMI filters, and selecting and laying out interface circuitry for achieving EMC.

    + Prepare and review E3 test procedures, E3 test reports, E3 technical analyses, E3 control plans, and participate in cross discipline design reviews for EMC.

    + Verify E3 requirements, E3 engineers need to design E3 test procedures and participate in E3 testing in accordance with governmental and non-governmental standards, for example MIL-STD 461, MIL-STD 464, DO-160, NASA-GEVS-7000 and other commercial requirements.

    + Maintain and build on Space System's reputation for E3 expertise and quality by training and mentoring less experience E3 engineers.

    + Contribute to the overall knowledge and expertise in E3 engineering capability by developing processes, procedures, documentation, and protocols for the practice of E3 engineering.

    **Basic Qualifications**

    + Bachelor's Degree in Electrical Engineering or a STEM discipline with 14 years of experience.

    + Working knowledge of MIL-STD 461, MIL-STD 464, NASA-GEVS-7000 and other E3 space requirement standards.

    + Demonstrated ability to successfully allocate, tailor, and flowdown system level E3 requirements into lower-level requirements.

    + Perform E3 design and analysis.

    + Working knowledge of lab test equipment such as spectrum analyzers, generators, amplifiers, and measurement antennas.

    **This position can be performed in either our Gilbert, AZ or Dulles, VA location.**

    **Preferred Qualifications**

    + A Master's degree in Electrical Engineering, with a specialty in Electromagnetics, RF, or analog circuitry is preferred.

    + Top Secret Clearance with existing SCI eligibility or ability to obtain SCI.

    + Experience with defense and aerospace industry practices, and programmatic skills supporting BOE, RFP, ROM, CAM, WBS, Risk assessments for E3 compliance.

    + Design experience with EMI filters, circuit layout and analysis for E3, shielding, lightning protection, cable, and harnessing design.

    + Working knowledge and experience in modeling and simulation of E3 using commercially available software.

    **Salary Range:** $142,500 - $247,600

    The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

    Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

    The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

    Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO . U.S. Citizenship is required for most positions.


    Employment Type

    Full Time

  • Sr Staff EMI/EMC Systems Engineer - Satellite/Space Systems
    Northrop Grumman    Gilbert, AZ 85295
     Posted about 21 hours    

    At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

    Northrop Grumman needs Electromagnetic Environmental Effects (E3) engineers to team up and help lead the E3 design, development, and analysis of complex electronic products for space systems.

    At Northrop Grumman Space Systems E3 engineering is the impact of the electromagnetic environment upon the operational capability of components, assemblies, equipment, subsystems, systems, and other space platforms. E3 covers all electromagnetic disciplines, including electromagnetic compatibility (EMC); electromagnetic interference (EMI); electromagnetic vulnerability (EMV); electromagnetic pulse (EMP); electrostatic discharge (ESD); electronic protection; hazards of electromagnetic radiation to personnel, ordnance, and volatile materials; and natural phenomena effects such as lightning and p-static.

    **Responsibilities**

    + Electromagnetic Environmental Effects (E3) engineers must work across diverse engineering disciplines in support of multiple space system programs. Northrop Grumman E3 engineers deliver valued oversight across all phases of a program from origin to orbit. To meet these challenges at Northrop Grumman an E3 engineer must have a strong aptitude for learning new and exciting innovations and a strong E3 skill set.

    + Technical communication skills and a readiness to explain complex technical issues with brevity to an audience unfamiliar with the E3 topic are necessary.

    + Writing, interpreting, allocating, tailoring, and flowing down E3 requirements to all design levels.

    + Present at design reviews to internal and external customers regarding E3 issues.

    + Writing E3 design guidelines, developing models and performing analyses on components, subsystems and systems using EMI principles.

    + Designing ground systems, chassis and harness shielding, EMI filters, and selecting and laying out interface circuitry for achieving EMC.

    + Prepare and review E3 test procedures, E3 test reports, E3 technical analyses, E3 control plans, and participate in cross discipline design reviews for EMC.

    + Verify E3 requirements, E3 engineers need to design E3 test procedures and participate in E3 testing in accordance with governmental and non-governmental standards, for example MIL-STD 461, MIL-STD 464, DO-160, NASA-GEVS-7000 and other commercial requirements.

    + Maintain and build on Space System's reputation for E3 expertise and quality by training and mentoring less experience E3 engineers.

    + Contribute to the overall knowledge and expertise in E3 engineering capability by developing processes, procedures, documentation, and protocols for the practice of E3 engineering at Northrop Grumman.

    **This position can be performed in either our Gilbert, AZ or Dulles, VA location.**

    **Basic Qualifications**

    + Bachelor's Degree in Electrical Engineering or a STEM discipline with 14 years of experience.

    + Working knowledge of MIL-STD 461, MIL-STD 464, NASA-GEVS-7000 and other E3 space requirement standards.

    + Demonstrated ability to successfully allocate, tailor, and flowdown system level E3 requirements into lower-level requirements.

    + Perform E3 design and analysis.

    + Working knowledge of lab test equipment such as spectrum analyzers, generators, amplifiers, and measurement antennas.

    **Preferred Qualifications**

    + Master's degree in Electrical Engineering, with a specialty in Electromagnetics, RF, or analog circuitry is preferred.

    + Top Secret Clearance with existing SCI eligibility or ability to obtain SCI.

    + Experience with defense and aerospace industry practices, and programmatic skills supporting BOE, RFP, ROM, CAM, WBS, Risk assessments for E3 compliance.

    + Design experience with EMI filters, circuit layout and analysis for E3, shielding, lightning protection, cable, and harnessing design.

    + Working knowledge and experience in modeling and simulation of E3 using commercially available software

    \#AZSpace

    **Salary Range:** $158,200 - $274,200

    The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

    Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

    The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

    Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO . U.S. Citizenship is required for most positions.


    Employment Type

    Full Time

  • Lead Systems Engineer - Integrated Avionics
    HONEYWELL    Phoenix, AZ 85067
     Posted about 21 hours    

    As a Lead Systems Engineer - Integrated Avionics here at Honeywell, you will be a key contributor to our cutting-edge avionics technology initiatives. With at least 10 years of experience in the field, you will bring much expertise to the role. You will play a vital role in designing, developing, and optimizing integrated avionics systems that are crucial to our aircraft solutions. Your technical expertise and leadership will drive innovation and excellence within the Honeywell portfolio.

    You will report directly to the Director of Engineering, and you'll work out of our Phoenix, Arizona location on a hybrid work schedule.

    In this role, you will impact the performance and reliability of our integrated avionics systems, ensuring they operate seamlessly and optimally. You will collaborate with cross-functional teams to translate customer requirements into avionics system design parameters. Your work will contribute to the development of state-of-the-art avionics solutions that enhance the safety, efficiency, and performance of aircraft.

    KEY RESPONSIBILITIES

    + Lead the design, development, and optimization of integrated avionics systems.

    + Collaborate with cross-functional teams to translate customer requirements into avionics system design parameters.

    + Review and approve design work, ensuring it aligns with project goals and quality standards.

    + Troubleshoot and resolve complex technical issues related to avionics system performance and functionality.

    + Participate in research and development efforts to drive innovation and maintain a competitive edge.

    + Generate technical reports, documentation, and presentations for internal and external stakeholders.

    BENEFITS OF WORKING FOR HONEYWELL

    + Benefits – Medical, Vision, Dental, Mental Health

    + Paid Vacation

    + 401k Plan/Retirement Benefits (as per regional policy)

    + Career Growth

    + Professional Development

    U.S. PERSON REQUIREMENTS

    Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization

    YOU MUST HAVE

    + Bachelor’s degree in Electrical Engineering, Aerospace Engineering, or a related field.

    + Minimum of 10 years of experience in systems engineering, with a focus on integrated avionics.

    + Proficiency in avionics system design and simulation tools.

    + Strong problem-solving and troubleshooting skills.

    + Excellent leadership and communication abilities.

    WE VALUE

    + Master's degree in Electrical Engineering, Aerospace Engineering, or a related field.

    + Experience in leading cross-functional teams in avionics system development projects.

    + Familiarity with industry standards and regulations for avionics systems.

    + Knowledge of safety-critical systems and certification processes.

    + Passion for innovation and continuous learning.

    ABOUT HONEYWELL

    Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.


    Field of Interest

    Manufacturing

    Employment Type

    Full Time

  • Senior Mainframe Systems Programmer – z/VSE
    Ensono    Phoenix, AZ 85067
     Posted about 21 hours    

    Senior Mainframe Systems Programmer – z/VSERemote - United StatesJR010189

    Position Summary

    The z/VSE Mainframe Systems Programmer will provide support for on-going project that require the installation, testing, and implementation of new z/VSE operating systems and other ‘system’ software. They are self-starters and provide mentoring for day-to-day activities while maintaining on-going projects that may include installation, maintenance, testing, debugging, procedural documentation for their areas of expertise. Research and evaluation of new software and hardware products, assisting team members and other areas with technical questions and problem resolution. Monitoring and tuning of systems software.

    They require in-depth knowledge of z/VSE components such as POWER with knowledge on setup/configuration. Detailed knowledge of support products such as FAQS, Condor, CA DYNAM, Velocity z/VPS, VTAM, TCP/IP, PRSM, EPIC DASD and TAPE management, VTS, security, monitoring systems, experience of running z/VSE in both LPAR and under z/VM, etc. Experience installing IDMS and CICS is also desired.

    Key Areas of Focus for this Role

    + Provide thought leadership within the Global Technical Systems Business Unit

    + Provides Technical support for hardware and software solutions

    + Possess communication skills to participate in client/team/Business unit meetings as well as providing documentation for client operational meetings

    + Enhance the performance of others through mentoring and guiding

    + Keep abreast of changes in the standards, technologies or methodologies

    + Update weekly SW dashboards/scorecards

    + Provide risk assessment and risk management

    + Review assignments for accuracy and quality where applicable

    + Facilitate and coordinate of software releases/upgrades or large projects

    + Collaborate with other departments, teams, and clients

    + Adhere to completion of personnel, departmental, and company goals

    + Upgrade/maintain multiple z/VSE operating systems across diverse environments

    + Upgrade/maintain additional third-party products

    + z/VSE tuning for capacity and throughput

    + On-call 24 x 7 rotation for z/VSE support

    What the Ideal Candidate Brings to this Role

    _Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply._

    **Required Qualifications**

    + Minimum of 10 year experience

    + Fluent in VSE JCL and ability to advise application teams on JCL issues

    + Installation and administration knowledge of ISV and IBM z/VSE software

    + Microsoft Office skills

    + Knowledge of application environments including RPG, COBOL, Assembler, and REXX

    + Experience with IBM Z hardware and general networking concepts

    + Working knowledge of using z/VM including CP and CMS

    **What will set you apart:**

    + Experience in one or multiple IT silos

    + Track record of z/VSE Support

    WhyEnsono (https://www.ensono.com/company/culture/) ?

    Ensono is a place we unleash Associates to **_Do Great Things_** – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things.

    + We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.

    + Unlimited Paid Day Off (PDO) Plan

    + Two robust health plan options through Blue Cross Blue Shield

    + 401(k) with a generous company match

    + Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

    + Depending on location, ability to take advantage of fitness centers

    + Wellness program

    + Flexible work schedule

    Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

    Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

    If you need accommodation at any point during the application or interview process, please let your recruiter know or email .

    JR010189


    Employment Type

    Full Time

  • Senior Mainframe Storage Systems Programmer
    Ensono    Phoenix, AZ 85067
     Posted about 21 hours    

    Senior Mainframe Storage Systems ProgrammerRemote - United StatesJR010190

    Position Summary

    As a member of the mainframe Storage team, the responsible individual will work on storage infrastructure administration, configuration, and installation. This encompasses DASD, tape, virtual tape, encryption, and replication for backup and DR capabilities. The associate will perform software and hardware refreshes, customer migrations and daily customer support.

    Position reports to Manager, Mainframe Storage.

    Key Areas of Focus for this Role

    + Provide DASD and tape storage administration support for our customers.

    + Manage storage pools for multiple customers and LPARs.

    + Perform problem diagnostics and resolution.

    + Create and oversee jobs for daily, weekly, and monthly backups.

    + Participate in Data Center migration projects using multiple methodologies.

    + Perform data and volume recovery.

    + Perform data migrations between storage frames for existing customers.

    + Participate in Disaster Recovery Tests.

    + Interact with account management and with our customers.

    + Interact with hardware and software vendors as required.

    + Mentor and train Storage team members.

    What the Ideal Candidate Brings to this Role

    _Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply._

    **Required Qualifications**

    + A minimum of 7 years of related experience with a bachelor’s degree. Relevant work experience will be considered in place of a bachelor’s degree.

    + Strong analytical, problem resolution and root cause analysis skills.

    + Ability to work on multiple projects concurrently.

    + Ability to analyze performance on DASD and tape subsystems.

    + Extensive skills with IBM storage software including IBM Copy Services Manager/Global Mirroring, SMS, HSM, IDCAMS, and DFDSS.

    + Experience in preparing and implementing Disaster Recovery plans

    + Expert knowledge of catalog structures, LPAR sysplexes, and resource sharing.

    + Extensive knowledge of DASD hardware configurations incorporating replication.

    + Extensive skills with IBM and Oracle/STK tape hardware and software.

    + Extensive skills with CA-1, MIMTape.

    + Functional skills with Dell/EMC.

    + Functional skills with RMM, TLMS, GRS, Tapecopy, and SMF.

    WhyEnsono (https://www.ensono.com/company/culture/) ?

    Ensono is a place we unleash Associates to **_Do Great Things_** – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things.

    + We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.

    + Unlimited Paid Day Off (PDO) Plan

    + Two robust health plan options through Blue Cross Blue Shield

    + 401(k) with a generous company match

    + Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

    + Depending on location, ability to take advantage of fitness centers

    + Wellness program

    + Flexible work schedule

    Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

    Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

    If you need accommodation at any point during the application or interview process, please let your recruiter know or email .

    JR010190


    Employment Type

    Full Time

  • Business Systems Analyst II
    City National Bank    Phoenix, AZ 85067
     Posted about 21 hours    

    **BUSINESS SYSTEMS ANALYST II**

    **WHAT IS THE OPPORTUNITY?**

    Serve as the business expert for the development, maintenance, training, regulatory compliance and support of all processes related to the residential lending systems. Design, test, and implement system enhancements and provide technical production support for end-users. Coordinate with line of business for project implementation and oversee all required post-implementation tasks to ensure business line satisfaction.

    **What you will do**

    + Determine business line system needs and objectives and consults with business line regarding problems with current business applications or systems, enhancements, or new functionality.

    + Prepare business and system requirements for maintenance/enhancements and present recommendations to division management.

    + Gather information and write business/system requirements, build workflows, develop and code documents and supports the Residential Lending division for trouble shooting

    + Conduct all user and quality assurance testing on systems and conduct maintenance testing. Develop test scripts to quality control all changes. Interact with software vendors and BATS to implement software enhancements.

    + Collaborate with external departments, including but not limited to Credit Administration, BATS, Legal, and Product Management, to create and implement documents, products and services as they relate to the system application.

    + Provide system application support to end-users and effectively troubleshoot system application problems. Make system configuration changes or coordinate changes with vendors or BATS to correct identified problems.

    + Prepare documentation on system enhancements and communicate key system changes to the training department.

    + Complies fully with all Bank Administrative, Operational and Credit policies and procedures as well as all regulatory requirements (e.g., Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).

    **Must-Have***

    + Minimum 4 years experience as business analyst or operations analyst specifically supporting loan origination systems.

    + Minimum 4 years experience hands-on system design, testing, and production support including writing business requirements and conducting user acceptance testing.

    + Minimum 4 years experience working in the financial industry required with focus on consumer and mortgage lending.

    **Skills and Knowledge**

    + Excellent analytical and problem-solving skills.

    + Prior mortgage experience from point of sale to servicing.

    + Understanding of federal/state regulatory policies and procedures.

    + Thorough knowledge software development and maintenance methodologies including quality assurance and business cycle testing.

    + Ability to develop detailed, clearly written business requirements and system/process workflows.

    + Experience with planning, designing, and execution of user acceptance testing.

    + Intermediate to advanced proficiency in MS Word, Excel, PowerPoint, and Visio.

    + Working knowledge of agile/scrum practices.

    + Proven ability to lead projects and initiatives to achieve desired business results.

    + Strong attention to detail and possess exceptional organizational skills.

    + Excellent verbal and written communications skills.

    + College degree preferred.

    **Compensation**

    Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

    ***To be considered for this position you must meet at least these basic qualifications**

    The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    **Benefits and Perks**

    At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .

    **INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT**

    City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

    **About City National**

    We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.


    Employment Type

    Full Time

  • Computer Technician for Prescott Valley, AZ
    ABBTECH Professional Resources, Inc.    Prescott Valley, AZ 86312
     Posted about 21 hours    

    **Project Details:**

    + **Start Date** : 4/4

    + **Location** : Prescott Valley, AZ 86314

    + **Requirements** : All positions require a successful completion of a background check & possible drug test (we do not check credit) - ABBTECH pays for both checks

    + **Certification Requirements:** CompTIA A+ or equivalent

    + **Duties** : PC Deployment

    **Desired Skills for Role:**

    **Computer Technician**

    + Experience working as an End User Computing PC/Laptop Deployment Team

    + New Computer and PC deployment

    + _Must have the ability to lift up-to 50lbs_

    + Must be able to be on your fee ALL DAY and include up to walking the entire building, walking to different buildings and up and down stairs

    + Possesses intermediate to advanced level knowledge and understanding of hardware products, commercial off the shelf application and diagnostic and troubleshooting utilities

    + Possesses proven customer service background

    + Able to follow verbal and written instructions and update tracking systems as directed

    + Possesses good analytical and communication skills

    + Possesses strong ability to work independently

    + Possesses High School Diploma and A+ certification or equivalent skill set

    **Position Details:**

    + Pay Rate / Range:_____$18 per hour___________________

    _The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions._

    + Benefits (Regular, Full Time Employees):

    1. Medical, Dental, and Vision offerings

    2. Weekly Direct Deposit

    3. Paid Holidays and Personal Time Off

    4. 401(k) with match

    5. Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages

    6. Pre-Paid Legal and Employee Assistance Programs

    7. Northwest Federal Credit Union Membership

    8. BB&T @ Work Program

    **_ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans_**

    _Applicants must be authorized to work in the U.S._


    Employment Type

    Full Time

  • Computer Technician for Payson, AZ
    ABBTECH Professional Resources, Inc.    Payson, AZ 85541
     Posted about 21 hours    

    **Project Details:**

    + **Location** : Payson, AZ 85541

    + **Requirements** : All positions require a successful completion of a background check & possible drug test (we do not check credit) - ABBTECH pays for both checks

    + **Certification Requirements:** CompTIA A+ or equivalent

    + **Duties** : PC Deployment

    **Desired Skills for Role:**

    **Computer Technician**

    + Experience working as an End User Computing PC/Laptop Deployment Team

    + New Computer and PC deployment

    + _Must have the ability to lift up-to 50lbs_

    + Must be able to be on your fee ALL DAY and include up to walking the entire building, walking to different buildings and up and down stairs

    + Possesses intermediate to advanced level knowledge and understanding of hardware products, commercial off the shelf application and diagnostic and troubleshooting utilities

    + Possesses proven customer service background

    + Able to follow verbal and written instructions and update tracking systems as directed

    + Possesses good analytical and communication skills

    + Possesses strong ability to work independently

    + Possesses High School Diploma and A+ certification or equivalent skill set

    **Position Details:**

    + Pay Rate / Range:___$18 per hour _____________________

    _The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions._

    + Benefits (Regular, Full Time Employees):

    1. Medical, Dental, and Vision offerings

    2. Weekly Direct Deposit

    3. Paid Holidays and Personal Time Off

    4. 401(k) with match

    5. Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages

    6. Pre-Paid Legal and Employee Assistance Programs

    7. Northwest Federal Credit Union Membership

    8. BB&T @ Work Program

    **_ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans_**

    _Applicants must be authorized to work in the U.S._


    Employment Type

    Full Time


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