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Computer and Information Technology

Computer User Support Specialists

Provide technical assistance to computer users.

A Day In The Life

Computer and Information Technology Field of Interest

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Salary Breakdown

Computer User Support Specialists

Average

$55,190

ANNUAL

$26.54

HOURLY

Entry Level

$36,810

ANNUAL

$17.70

HOURLY

Mid Level

$48,380

ANNUAL

$23.26

HOURLY

Expert Level

$78,290

ANNUAL

$37.64

HOURLY


Current Available & Projected Jobs

Computer User Support Specialists

434

Current Available Jobs

24,010

Projected job openings through 2030


Top Expected Tasks

Computer User Support Specialists


Knowledge, Skills & Abilities

Computer User Support Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Engineering and Technology

SKILL

Active Listening

SKILL

Reading Comprehension

SKILL

Speaking

SKILL

Complex Problem Solving

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension

ABILITY

Near Vision

ABILITY

Information Ordering


Job Opportunities

Computer User Support Specialists

  • Business Systems Analyst-Sr
    Marriott    Phoenix, AZ 85067
     Posted 2 days    

    **Job Number** 23157162

    **Job Category** Information Technology

    **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

    **Schedule** Full-Time

    **Located Remotely?** Y

    **Relocation?** N

    **Position Type** Management

    **JOB SUMMARY**

    Help Marriott achieve its vision to be theworld favorite travel company by transforming the customer domain and identity management journey on our shared platform, including the integration and advancement of Marriott’s modernization & digital transformation efforts.

    In this role you will function as the lead Senior Business System Analyst for the Informatica tools, including Enterprise Data Catalog and Axon. An important part of the data governance team is defining, implementing, managing, and enforcing policies on proper handling of Marriott’s data.

    In this role, you will lead workgroups and/or functions as a technical expert in our privacy and data governance team. Be an active member of cross-pod leadership teams overseeing the service providers that are embedded in individual agile pods. Responsible for driving cross-functional and cross-pillar requirements discussions and alignment. Reviews cross-pod Design, QA plan and status, Deployment Plan, Communication and Training Plans. Support GT Architecture & Development associates in clarifying functional requirements and functional design during development of solution.

    **CANDIDATE PROFILE**

    **Education and Experience**

    **Required:**

    + 3+ years relevant work experience with:

    + Undergraduate degree or equivalent experience/certification.

    + Demonstrated experience working on Agile teams.

    + Work with cross functional team of analysts, project managers and product owners to build a prioritized backlog of artifacts for multiple products.

    + Experience with converting large business initiatives into business requirements epics that can be sourced into user stories.

    + Skilled at converting business needs into technology requirements and working within IT to manage the ongoing development of a product.

    + Strong communication skills, including experience describing and documenting issues clearly and facilitating troubleshooting discussions.

    + 1+ year experience with:

    + Data Catalog tools, such as Enterprise Data Catalog (EDC) and/or Axon

    **Preferred:**

    + Demonstrated experience working with data projects and/or data management environments.

    + Certified Scrum Master or Scrum Product Owner

    + Demonstrated knowledge of cloud data environments.

    + Demonstrated knowledge of data management and reporting/analytics related business functions and applications.

    + Familiarity with Marriott’s existing information architecture, application portfolio, and information management methodology

    + Experience identifying and analyzing alternative solutions to complex business requirements and providing guidance and advice.

    + Strong communication skills, including experience facilitating requirements analysis and functional design working sessions.

    + Demonstrated ability to work independently and with others.

    + Excellent analytical skills where problems are very unusual and extremely difficult.

    + Experience with business process re-engineering

    + Demonstrated superb attention to details and ability to “connect the dots.”

    + Strong process management, negotiating, influencing, and problem resolution skills.

    + Strong ability to grasp and understand end-to-end business processes with underlaying technical solution spanning multiple applications.

    + Experience completing information technology cost/resource estimates to implement and support solutions.

    + Knowledge of emerging technologies, including those new to the Marriott environment as well as those that are new to the information systems industry.

    **CORE WORK ACTIVITIES**

    **Technical Leadership**

    + Facilitates business requirements analysis and functional design work sessions including creating business presentations, communications, and documentation.

    + Lead functional design including demonstrations to stakeholders to validate approach.

    + Identifies creative solutions to business requirements, analyzes the strengths and weaknesses of alternatives, and provides recommendations.

    + Works with external vendors and analogous companies to obtain additional insights, approaches, and demonstrations of solutions.

    + Collaborates with the client organization including business analysts in the client organizations.

    + Document functional, integration, and testing requirements as well as SLAs and operating level agreements

    + Leads technology cost/resource estimates and input to business cases.

    + Work with the IT Architecture & Development organization during development to address functional requirements and functional design clarifications.

    + Provide expertise and update multi-year technology roadmaps.

    + Provide expertise to training and field support groups as appropriate before new releases go-live.

    + Identifies opportunities to enhance the business partnership and planning processes.

    + Trains and/or mentors other team members, and peers as appropriate

    **IT Governance**

    + Follows all defined technology standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed

    + Participates in technical evaluation process when assessing additions or changes to defined technology standards

    **MANAGEMENT COMPETENCIES**

    **Leadership**

    + **Communication** - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

    + **Leading Through Vision and Values** -Keeps the organization's vision and values at the forefront of employee decision making and action.

    + **Managing Change** -Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.

    + **Problem Solving and Decision Making** - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

    + **Professional Demeanor** - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

    + **Strategy Development** - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

    **Managing Execution**

    + **Building a Successful Team** -Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.

    + **Strategy Execution** – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.

    + **Driving for Results** - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

    **Building Relationships**

    + **Customer Relationships** - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

    + **Global Mindset** - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

    + **Strategic Partnerships** -Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

    **Generating Talent and Organizational Capability**

    + **Developing Others** -Supports the development of other’s skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.

    + **Organizational Capability** - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

    **Learning and Applying Professional Expertise**

    + **Continuous Learning** - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.

    + **Technical Acumen** – Expertly understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations, generate innovative solutions to approach function-specific work challenges, and function as a thought leader in his or her area of expertise.

    + **Business Acumen** - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

    **California Applicants Only:** The salary range for this position is $93,713.00 to $204,107.00 annually.

    **Colorado Applicants Only:** The salary range for this position is $93,713.00 to $185,551.00 annually.

    **New York City & Westchester County, NY Applicants Only:** The salary range for this position is $113,393.00 to $204,107.00 annually.

    **Washington Applicants Only:** The salary range for this position is $93,713.00 to $204,107.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

    All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

    _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._

    Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.


    Employment Type

    Full Time

  • 2024 Conversion - Raytheon GNC Systems Engineer I – (Onsite)
    Raytheon Technologies    Tucson, AZ 85702
     Posted 2 days    

    Date Posted:

    2023-08-04

    Country:

    United States of America

    Location:

    AZ805: RMS AP Bldg 805 1151 East Hermans Road Building 805, Tucson, AZ, 85756 USA

    Position Role Type:

    Unspecified

    At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

    Job Summary : The Algorithm & Simulation (A&S) Directorate is responsible for algorithm development including Guidance, Navigation, and Control; radio frequency (RF) and electro-optical/infrared (EO-IR) Signal Processing; and missile-and-sensor-level Modeling and Simulation for RMD's broad portfolio of projects, programs and products. In the GNC department, within the Algorithm & Simulation Directorate, we design, integrate, and optimize guidance, navigation, state estimation, and control algorithms to meet mission objectives. We support new business initiatives and help develop & execute technology roadmaps.

    This position is an onsite role. Responsibilities to Anticipate:

    + You will support missile guidance tasks including guidance law development, state estimation, sensor fusion, trajectory shaping, and miss distance performance optimization.

    + You will participate in navigation tasks including system trade studies, component modeling of inertial measurement units (IMU), global positioning systems (GPS), as well as simulation of navigation algorithms, particularly Kalman filters.

    + You will work with embedded software including real-time GNC algorithm development for missiles system products.

    + You will support missile performance analysis including model development, system optimization, and Monte Carlo assessments with expected system disturbances.

    Basic Qualifications:

    + Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM).

    + This position requires 12 months or less of relevant professional work experience (excluding internships).

    + The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

    Preferred Qualifications:

    + Experience with Matlab, C, C++, Object Oriented design systems .

    + Experience with Unix and/or Linux operating systems.

    + Current/Active DoD security clearance or SSBI.

    + ABET is the preferred, although not required, accreditation standard.

    + Demonstrated ability to work effectively with coworkers from diverse communities and cultures.

    + Demonstrated ability to work with colleagues who represent a diversity of work and conflict resolution styles.

    What We Offer :

    Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Additional Details:

    * Please consider the following role type definitions as you apply for this role.

    Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

    Please upload a copy of your most recent transcripts with your resume when applying to this requisition. Include your cumulative GPA and projected graduation date on your resume.

    Clearance Information: This position requires the eligibility to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

    Location Information: Tucson, AZ - https://jobs.raytheonmissilesanddefense.com/living-in-tucson

    RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

    Privacy Policy and Terms:

    Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.


    Employment Type

    Full Time

  • 2024 Returning Intern – Raytheon GNC Systems Engineer (Onsite)
    Raytheon Technologies    Tucson, AZ 85702
     Posted 2 days    

    Date Posted:

    2023-08-04

    Country:

    United States of America

    Location:

    AZ805: RMS AP Bldg 805 1151 East Hermans Road Building 805, Tucson, AZ, 85756 USA

    Position Role Type:

    Unspecified

    This position is for an intern who will be entering their Sophomore, Junior, Senior, or Post-Graduate year by the start of summer 2024.

    At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

    Job Summary : The Algorithm & Simulation (A&S) Directorate is responsible for algorithm development including Guidance, Navigation, and Control; radio frequency (RF) and electro-optical/infrared (EO-IR) Signal Processing; and missile-and-sensor-level Modeling and Simulation for RMD's broad portfolio of projects, programs and products. In the GNC department, within the Algorithm & Simulation Directorate, we design, integrate, and optimize guidance, navigation, state estimation, and control algorithms to meet mission objectives. We support new business initiatives and help develop & execute technology roadmaps.

    This position is an onsite role. Responsibilities to Anticipate:

    + You will support missile guidance tasks including guidance law development, state estimation, sensor fusion, trajectory shaping, and miss distance performance optimization.

    + You will participate in navigation tasks including system trade studies, component modeling of inertial measurement units (IMU), global positioning systems (GPS), as well as simulation of navigation algorithms, particularly Kalman filters.

    + You will work with embedded software including real-time GNC algorithm development for missiles system products.

    + You will support missile performance analysis including model development, system optimization, and Monte Carlo assessments with expected system disturbances.

    This position can be a Sophomore Technical Intern, Junior Technical Intern, Senior Technical Intern, or Post-Graduate Technical Intern based on the candidate's classification as determined by grad year on resume and provided via questionnaire by candidate as outlined below:

    Sophomore Technical Intern- must be enrolled in a Bachelor’s degree program

    Junior Technical Intern- must be enrolled in a Bachelor’s degree program

    Senior Technical Intern- must be enrolled in a Bachelor’s degree program

    Post-Graduate Technical Intern - must have an undergraduate degree and be enrolled in a graduate degree program (in degree fields listed in Qualifications You Must Have) by start of internship.

    Basic Qualifications:

    + Must be a Sophomore, Junior, Senior, or Post-Graduate grade level by the start of summer 2024 in Science, Technology, Engineering or Mathematics (STEM).

    + The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

    Preferred Qualifications:

    + Experience with Matlab, C, C++, Object Oriented design systems.

    + Experience with Unix and/or Linux operating systems.

    + Current/Active DoD security clearance or SSBI.

    + ABET is the preferred, although not required, accreditation standard.

    + Demonstrated ability to work effectively with coworkers from diverse communities and cultures.

    + Demonstrated ability to work with colleagues who represent a diversity of work and conflict resolution styles.

    What We Offer:

    Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; work/life benefits; and career development programs. Some of the benefits we offer include flexible work schedules .

    Additional Details:

    * Please consider the following role type definitions as you apply for this role.

    Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

    Please upload a copy of your most recent transcripts with your resume including your projected graduation date when applying to this requisition. Include your cumulative GPA and projected graduation date on your resume

    Clearance Information: This position requires the eligibility to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

    Location Information:

    Tucson, AZ - https://jobs.raytheonmissilesanddefense.com/living-in-tucson

    RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

    Privacy Policy and Terms:

    Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.


    Employment Type

    Full Time

  • Senior Systems Engineer, Capacity & Availability, US & Canada Technology
    Marriott    Phoenix, AZ 85067
     Posted 2 days    

    **Job Number** 23148323

    **Job Category** Information Technology

    **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

    **Schedule** Full-Time

    **Located Remotely?** Y

    **Relocation?** N

    **Position Type** Management

    **JOB SUMMARY**

    Establishes and maintains a capacity and availability management strategy and provides/allocates resources appropriately. Monitoring, analyzing, understanding, and reporting on current and future demand for services, use of resources, capacity, service system performance, and service availability for the service delivery portion of the TSSC organization, focused on System Capacity and Availability along with co-ordination and escalations amongst the various stakeholders, solution teams, and support organizations. They will be responsible for ensuring a high level of availability in the US and Canada hotels, across all brands. This will include looking at predictive failure rates, positive, proactive alerting, and ensuring that the core infrastructure deployed to our hotels will meet the evolving needs and demands of the Marriott application portfolio. They will establish a strong rapport with Corporate IT partners, Franchise partners, third party service partners, and field IT resources. Key activities will include service and component availability, reliability, maintainability, and serviceability, monitoring IT availability/capacity levels, comparison with actual levels, solutioning shortfalls and alerting, investigating, solutioning, knowledge base development, while keeping informed about current and future demand for services.

    **CANDIDATE PROFILE**

    **Required:**

    + Undergraduate degree in an engineering or computer science discipline

    + 7+ years progressive information technology experience in infrastructure or software engineering that includes exposure or direct work with

    + Service, network, voice and/or storage concepts:

    + 3+ years’ experience core Capacity and Availability Management that includes:

    + ability to develop capacity and availability plans

    + capacity and availability monitoring and ability to diagnose problems to improve the availability of IT services

    + 2+ years conducting operational analysis and developing reporting and presentations for users and technical groups

    + Ability to travel up to 20% when necessary

    **Preferred**

    + Experience with ITIL and Agile frameworks.

    + Experience/understanding of cloud technologies.

    + Experience with technology security concepts and functions.

    + Strong understanding of hotel property technical configurations and the impact on operations.

    + Strong understanding of property security and compliance requirements.

    + Working knowledge of Field IT support processes, responsibilities, and requirements.

    + Project management experience.

    + Vendor management experience.

    + Experience in developing and delivering presentations, technical and functional documentation.

    + Direct or indirect management experience that includes coaching and developing associates with minimal guidance.

    + Demonstrated ability to handle multiple priorities.

    **CORE WORK ACTIVITIES**

    **Delivering Technology**

    + Supports compliance initiates in conjunction with the US & Canada Technical Services and Security Compliance team.

    + Considers service portfolio decisions, as well as goal setting and direction for services.

    + Focuses on increasing and improvement of service availability.

    + Engages with stakeholders to gain a better knowledge of their availability requirements.

    + Identifies, crafts, and transitions services in line with service availability requirements.

    + Focuses on acquiring and developing the components that support the provision of services.

    + Ensures effective monitoring of core property infrastructure and provides actionable data around changes needed to ensure maximum uptime in our hotels.

    + Focuses on service monitoring and management to guarantee that services are available as needed.

    + Determining appropriate and corrective measures to supply accurate capacity and availability in keeping costs against resources required for business necessity and flexibility.

    + Provides guidance and recommendations for property compliance and controls standards.

    + Provides guidance and feedback around Capacity and Availability services to the US and Canada hotels.

    + Strategizes optimal solutions for by coordinating options with IT Delivery, vendors, and US and Canada IT Leadership.

    + Promotes and provides guidance on the benefits of US and Canada Technology Services to the organization.

    + Acts as point of escalation for IT Leadership and Security teams to deal with critical incidents.

    + Provides consultation services for IT Leadership, project teams, and IT Field teams to identify improved operational conditions and processes to address evolving needs.

    + Develops and maintains property level telemetry data and reporting that highlights and predicts potential issues before they become operational impact issues. This shall include longer-term forecasting data to better highlight the need for additional investment.

    + Ensures that documentation for property technology environment is maintained according to standards for US and Canada Technology Services.

    + Develops, adopts, and maintains best practice guidelines for IT Field services personnel.

    + Works with US and Canada IT, Global IT, and partners to implement continuous improvement activities.

    **Technology Governance**

    + Coordinates and updates the Service Delivery program documentation and education for the rest of the TSSC team.

    + Identifies necessary changes to security compliance posture to protect the hotels from evolving risks.

    + Liaises with and escalates compliance challenges with Marriott’s Global Information Security Team.

    + Drives guidelines and governance requirements for change control, configuration management, security controls and service delivery.

    + Demonstrates continuous improvement through metrics of quality, consistency, and client satisfaction.

    + Follows all defined IT standards and processes (i.e., IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process’ owners as needed.

    + Maintain a proper balance between business and operational risk.

    + Conducts a business impact analysis, establishes visibility into core systems, and identify and mitigate risks.

    **Maintaining Goals**

    + Submits reports in a timely manner, ensuring delivery deadlines are met.

    + Promotes the documenting of project progress accurately.

    + Provides input and assistance to other teams regarding projects.

    **Managing Work, Projects, and Policies**

    + Manages and implements work and projects as assigned.

    + Generates and provides accurate and timely results in the form of reports, presentations, etc.

    + Analyzes information and evaluates results to choose the best solution and solve problems.

    + Provides timely, accurate, and detailed status reports as requested.

    **Demonstrating and Applying Discipline Knowledge**

    + Provides technical expertise and support to persons inside and outside of the department.

    + Demonstrates knowledge of job-relevant issues, products, systems, and processes.

    + Demonstrates knowledge of function-specific procedures.

    + Keeps up-to-date technically and applies new knowledge to job.

    + Uses computers and computer systems (including hardware and software) to enter data and/ or process information.

    **Delivering on the Needs of Key Stakeholders**

    + Understands and meets the needs of key stakeholders.

    + Develops specific goals and plans to prioritize, organize, and accomplish work.

    + Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.

    + Collaborates with internal partners and stakeholders to support business/initiative strategies

    + Communicates concepts in a clear and persuasive manner that is easy to understand.

    + Generates and provides accurate and timely results in the form of reports, presentations, etc.

    + Demonstrates an understanding of business priorities

    **Additional Responsibilities**

    + Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person in a timely manner.

    + Demonstrates self-confidence, energy and enthusiasm.

    + Informs and/or updates leaders on relevant information in a timely manner.

    + Manages time effectively and conducts activities in an organized manner.

    + Presents ideas, expectations and information in a concise, organized manner.

    + Uses problem solving methodology for decision making and follow up.

    + Performs other reasonable duties as assigned by manager.

    **California Applicants Only** : The salary range for this position is $93,713.00 to $204,107.00 annually.

    **Colorado Applicants Only:** The salary range for this position is $93,713.00 to $185,551.00 annually.

    **New York City & Westchester County, NY Applicants Only:** The salary range for this position is $113,393.00 to $204,107.00 annually.

    **Washington Applicants Only:** The salary range for this position is $93,713.00 to $204,107.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

    All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

    _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._

    Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.


    Employment Type

    Full Time

  • Sr. Systems Engineer – Workplace Engineering
    Marriott    Phoenix, AZ 85067
     Posted 3 days    

    **Job Number** 23156574

    **Job Category** Information Technology

    **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

    **Schedule** Full-Time

    **Located Remotely?** Y

    **Relocation?** N

    **Position Type** Management

    **JOB SUMMARY**

    The Systems Engineer serves as a Subject Matter Expert in a complex array of solutions. An ideal candidate will exhibit strong communications skills, be self-motivated, adaptable, and dependable. This individual will play a critical role in engineering and supporting Global Workplace Services as a technical resource. They will contribute in resolving complex issues and providing input for decisions on more complex, non-routine service requests with limited to moderate risk. This role will be called upon can make contributions into research, analysis, design, creation, and implementation of systems to meet current and future user requirements. This individual will collaborate on multiple projects to ensure for successful completion.

    **CANDIDATE PROFILE**

    **Education and Experience**

    **Required:**

    + Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification

    + 7+ years’ experience in information technology including:

    + 3+ years’ experience implementing cloud based SAAS/DAAS solutions

    + 3+ years’ experience in automation around infrastructure provisioning using scripting and automation technologies

    + 5+ years of PowerShell scripting and PowerCLI or other scripting language

    **Other Required Capabilities**

    + Strong knowledge of Networking fundamentals

    + Strong understanding of the Virtual Desktop Infrastructure, and Cloud computing solutions

    + Strong technical documentation skills that can be used to turn over product to Marriott operation teams.

    **Preferred:**

    + Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams

    + Demonstrated ability to perform independently as a member of a team and through cross functional initiatives

    + 2+ years with Agile and Design Thinking

    + Strong attention to detail with an ability to operate effectively across multiple priorities

    + Strong passion for technology and the drive to learn new technology

    + Strong understanding of the software development life cycle (SDLC)

    + Demonstrated ability to assess customer/client needs, creatively approach solutions, decide, and influence appropriate courses of action

    + Proven ability to effectively prioritize and execute tasks in a high-pressure environment

    + Experience in requirements analysis/generation and developing systems architectures

    + Experience as a system engineer in programs that encompass systems architecture, requirements analysis, design, production, integration, test, and transition into operations

    + Proficiency in Visio, Word, Excel, PowerPoint

    **CORE WORK ACTIVITIES**

    + Provides engineering, oversight, governance, and tactical direction related to the cloud and workplace services that are required to enable the delivery of IT services

    + Provides input to the overall architecture, operational governance model

    + Research, designs, and tests components that are standards based, high performing, highly available, and secure in delivering the required business functionality

    + Educates internal and external users on the technologies to continually improve the knowledge and skill-base of the organization on how to operate and support the technology services

    + Participates in the evaluation and selection of service products

    + Supports analysis of the current environment to detect critical deficiencies and designs solutions for improvement

    + Utilizes capacity modeling to ensure systems have the necessary space and resources to perform the business strategy and goals.

    + Utilizes capability modeling to align systems strategy and planning with business strategy and goals

    + Consults with project teams to identify when it is necessary to modify services to accommodate project needs

    + Supports, implements, and promotes standard configuration and change management, processes and practices

    + Develop test plans, implementation plans, and project timelines for assigned projects

    + Leads Peer Design Reviews and Design Thinking sessions

    **Delivering Technology**

    + Performs quantitative and qualitative analyses for service design processes and projects.

    + Participates with the Service Delivery and Transition teams in planning and coordinating implementation, reviewing quality control of systems functional design, usability, functionality, and implementation.

    + Coordinates with appropriate IT and vendor relation teams.

    + Acts as a 4th level of support to cloud and workplace products and platforms.

    + Provides early warning to leadership regarding degraded or missed service levels

    **IT Governance**

    + Follows all defined standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed

    + Maintains a proper balance between business and operational risk

    + Follows the defined project management standards and process

    **Managing Work, Projects, and Policies**

    + Coordinates and implements work and projects as assigned.

    + Complies with Federal and State laws applying to procedures.

    + Generates and provides accurate and timely results in the form of reports, presentations, etc.

    + Analyzes information and evaluates results to choose the best solution and solve problems.

    + Manages the flow of questions and directs questions.

    **Supporting Operations**

    ·

    + Works with team to put sustainable work processes and systems in place that support the execution of the strategy.

    + Establishes and maintains complete and up-to-date information to ensure accurate reporting.

    + Represents team in resolving situations.

    + Maintains and manages inventory and service operations.

    **Additional Responsibilities**

    + Informs, updates, and provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner.

    + Attends and participates in all relevant meetings.

    + Presents ideas, expectations, and information in a concise, organized manner.

    + Uses problem solving methodology for decision making and follow up.

    + Maintains positive working relations with internal customers and department managers.

    + Manages time effectively and conducts activities in an organized manner.

    + Performs other reasonable duties as assigned by manager.

    **California Applicants Only:** The salary range for this position is $93,713.00 to $204,107.00 annually.

    **Colorado Applicants Only:** The salary range for this position is $93,713.00 to $185,551.00 annually.

    **New York City & Westchester County, NY Applicants Only:** The salary range for this position is $113,393.00 to $204,107.00 annually.

    **Washington Applicants Only:** The salary range for this position is $93,713.00 to $204,107.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

    All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

    _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._

    Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.


    Employment Type

    Full Time

  • Systems Engineer - Workplace Virtual Engineering
    Marriott    Phoenix, AZ 85067
     Posted 3 days    

    **Job Number** 23155420

    **Job Category** Information Technology

    **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

    **Schedule** Full-Time

    **Located Remotely?** Y

    **Relocation?** N

    **Position Type** Management

    **JOB SUMMARY**

    The Systems Engineer serves as a Subject Matter Expert in a complex array of solutions. An ideal candidate will exhibit strong communications skills, be self-motivated, adaptable, and dependable. This individual will play a critical role in engineering and supporting Global Workplace Services Virtual services as a technical resource. They will contribute to resolving complex issues and providing input for decisions on more complex, non-routine service requests with limited to moderate risk. This role will be called upon can make contributions into research, analysis, design, creation, and implementation of systems to meet current and future user requirements. This individual will collaborate on multiple projects to ensure for successful completion.

    **CANDIDATE PROFILE**

    **Education and Experience**

    **Required:**

    + Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification

    + 5+ years’ overall experience in Information Technology including:

    + 3+ years’ experience developing technical solutions for end user and workplace services leveraging cloud and virtual technologies

    + 3+ years’ developing automated technology capabilities in support of desktop and mobile computing platforms including infrastructure provisioning using configuration technologies

    + 3+ years’ working with enterprise class cloud services and DaaS providers such as VMware Horizon, Azure Virtual Desktop, and/or Windows 365

    + 3+ years’ Windows desktop administration and troubleshooting experience

    + 3+ years of PowerShell scripting and PowerCLI or other scripting language

    + 2+ years’ Windows server administration and troubleshooting experience

    + 2+ years hands on knowledge of IaC and configuration management tools

    + 2+ year experience with Virtual Desktop Infrastructure engineering

    + 2+ years with Agile and Design Thinking

    + Strong knowledge of Networking fundamentals including Azure and SASE Networks

    + Strong understanding of the DevOps Tool Chain

    + Strong understanding of Active Directory and Group Policy Management

    **Preferred:**

    + 2+ years’ process mapping and automation

    + Nerdio and Intune experience a plus

    + Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams

    + Excellent Customer Service Skills and Troubleshooting Abilities

    + Demonstrated ability to perform independently as a member of a team and through cross functional initiatives.

    + Strong attention to detail with an ability to operate effectively across multiple priorities

    + Strong passion for technology and the drive to learn new technology

    + Strong understanding of the software development life cycle (SDLC)

    + Demonstrated ability to assess customer/client needs, creatively approach solutions, decide, and influence appropriate courses of action

    + Proven ability to effectively prioritize and execute tasks in a high-pressure environment

    + Experience in requirements analysis/generation and developing systems architectures

    + Experience as a system engineer in programs that encompass systems architecture, requirements analysis, design, production, integration, test, and transition into operations

    + Proficiency in Visio, Word, Excel, PowerPoint

    **CORE WORK ACTIVITIES**

    + Provides engineering, oversight, governance, and tactical direction related to the cloud and workplace services that are required to enable the delivery of IT services

    + Develops/Designs cloud-based services in the form of IaaS, SaaS, or PaaS to help drive consumption of the end point device experience

    + Develops standards, qualifications, and methods for the integration of the workplace architecture with new applications and internet browsers

    + Supports analysis of the current environment to detect critical deficiencies and recommends solutions for improvement

    + Utilizes capability modeling to align systems strategy and planning with business strategy and goals

    + Consults with project teams to identify when it is necessary to modify services to accommodate project needs

    + Supports, implements, and promotes standard configuration and change management, processes, and practices

    + Develops test plans, implementation plans, and project timelines for assigned projects

    **Delivering Technology**

    + Performs quantitative and qualitative analyses for service design processes and projects.

    + Participates with the Service Delivery and Transition teams in planning and coordinating implementation, reviewing quality control of systems functional design, usability, functionality, and implementation.

    + Coordinates with appropriate IT and vendor relation teams.

    + Acts as a 4th level of support to cloud and workplace products and platforms.

    + Provides early warning to leadership regarding degraded or missed service levels

    **IT Governance**

    + Follows all defined standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed

    + Maintains a proper balance between business and operational risk

    + Follows the defined project management standards and process

    **California Applicants Only:** The pay range for this position is $81,525.00 to $174,271.00 per hour.

    **Colorado Applicants Only:** The hourly pay range for this position is $81,525.00 to $158,430.00.

    **New York City & Westchester County, NY Applicants Only:** The pay range for this position is $98,644.00 to $174,271.00 per hour.

    **Washington Applicants Only:** The hourly pay range for this position is $81,525.00 to $174,271.00. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

    All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

    _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._

    Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.


    Employment Type

    Full Time

  • Senior Recruiter
    General Dynamics Information Technology    Sierra Vista, AZ 85635
     Posted 3 days    

    **Req ID:** RQ157037

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** None

    **Public Trust/Other Required:** None

    **Job Family:** Talent Acquisition

    **Skills:**

    Applicant Tracking Systems (ATS),Hiring,Online Job Boards,Talent Acquisition

    **Experience:**

    5 + years of related experience

    **Job Description:**

    Apply your expertise to advance the mission and optimize our business strategy as a **Senior Recruiter** at GDIT. Here, you’ll support solving some of our clients’ biggest challenges and help us grow the business.

    Join the General Dynamics Information Technology's Defense Talent Acquisition team, where we hire for programs that support IT Software Development and Infrastructure services for some of the largest government defense agencies. Our team recruits for a wide range of careers such as Software Developers, Systems Engineers, Cloud Architects, Desktop Support, Specialist, Database Administrators and many more.

    We're seeking someone who prides themselves in their customer service skills and abilities to partner with hiring managers to really understand the needs of the program and scope of the job. In this role we are looking for someone with extensive expertise in International recruiting.

    **HOW YOU WILL MAKE AN IMPACT** :

    + Consults with hiring managers to understand and then post requisitions that accurately reflect the duties, responsibilities, education, training, certifications, experience and security classifications required for the positions.

    + Interviews, screens and evaluates external and internal candidates for job openings to identify applicants who fully meet the position requirements of posted requisitions and refers them to the hiring manager for consideration.

    + Coordinates and actively participates in the selection of the final candidates.

    + Research new careers, technologies, and/or alternate sources (Associations, niche job boards, MeetUps, LinkedIn groups, etc) and sources job boards to find candidates with unique or cutting edge experience.

    + Makes employment recommendations based on information developed through pre-screens, interviews, reference checks, applications, and resumes, insuring the compensation offer is competitive, internally equitable, and affordable.

    + Performs compensation analysis and evaluates offers with hiring managers. Then negotiates and extends offers to candidates on behalf of GDIT.

    + Completes or coordinates all on-boarding processes. Ensures all phases of the recruiting process are conducted in accordance with General Dynamics and GDIT's Ethics, Legal and Human Resources policies.

    + Ensures that GDIT's internal applicant tracking system is maintained and completed; applicants are dispositioned according to OFCCP guidelines; internal candidates are dispositioned and contacted appropriately; and, interview reports are completed accurately.

    + Works with marketing or other teams to create and place employment ads in newspapers, trade magazines, websites, etc.

    + Runs queries of automated systems and provides information to management as requested.

    + Collaborates with the Talent Acquisition team to brainstorm on hard to fill positions, pitch in on surge, etc.

    + Coordinates and participates in job fairs as needed.

    + Maintains a high level of confidentiality in all tasks.

    + Maintains a cooperative relationship with departments throughout GDIT and its clients to ensure that fair employment practices are followed.

    + Serves as an internal consultant to the business regarding staffing needs and projections, and advises on the best course of action to fill open positions.

    + Conducts regular follow-up with GDIT and Clients' personnel to determine the effectiveness of recruiting plans and implementation.

    + Provides guidance and work leadership to less experienced Recruiters.

    + Participates in special projects as required.

    **WHAT YOU’LL NEED TO SUCCEED:**

    + Bachelor's degree plus 5+ years recruiting experience

    + In lieu of degree, 9 years of relevant experience is required

    + Experience recruiting a wide variety of roles in IT (ie. Software Developers, Cyber, Network Engineers)

    + Experience in government contracting and recruiting for cleared positions

    + Experience with international recruiting is preferred

    + Experience with ATS systems such as Workday

    + Experience working in a production environment meeting successful hiring goals and time to fill targets

    + Excellent written and verbal communication skills

    **GDIT IS YOUR PLACE:**

    ● Full-flex work week to own your priorities at work and at home

    ● 401K with company match

    ● Comprehensive health and wellness packages

    ● Internal mobility team dedicated to helping you own your career

    ● Professional growth opportunities including paid education and certifications

    ● Cutting-edge technology you can learn from

    ● Rest and recharge with paid vacation and holidays

    We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

    We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • Government and Public Sector - Service Delivery Center - Cyber IAM - Java Developer
    EY    Phoenix, AZ 85067
     Posted 3 days    

    EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

    From strategy to execution, the Government & Public Sector practice of Ernst& Young LLP provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.

    **The Opportunity**

    The Service Delivery Center is made up of high-performing, US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our federal clients. The Service Delivery Center is a core component of the Government & Public Sector practice (GPS).

    This role is part of our Cybersecurity – Digital Identity (DI) team which assist our clients in aligning security management strategy with business goals by managing who has access to which resources and services, as well as enforcing business, privacy, and security policies. Supported by our strategic alliances with third-party vendors, our experienced professionals provide a broad range of services including: service planning and transition, service designing, operations support, platform support and continuous service improvement of IAM solutions/services.

    **Your Key Responsibilities**

    + Support the Cyber Center engagement team in IAM service operations and delivery

    + Support on-site GPS IAM consultants in identifying process improvements, enhancing existing IAM solutions and operating IAM processes as required

    + Assist in Identity Access Management (IAM) program management, service delivery model and strategy planning

    **Skills and attributes for Success**

    + Proven ability to produce high-quality work products within expected timeframes

    + Strong client and relationship building skills

    + Strong communications (both written and verbal) skills

    **To qualify for the role, you must have**

    + Bachelor’s degree in a related field

    + Minimum of 2 years of related experience

    + Must be able to obtain and maintain a Secret-level clearance or higher

    + Working knowledge in one or more of the following IAM solutions:

    + User identity lifecycle management solutions including operations and implementation knowledge of products (such as Saviynt, SailPoint IIQ, RSA Aveksa, CA Identity Governance)

    + Directory services products including operations and implementation knowledge of products (such as Radiant Logic, Virtual Directory)

    + Role-based access control solutions including operations and implementation knowledge of products (such as Saviynt IAG, SailPoint IIQ, Aveksa)

    + Single sign-on and federation solutions including operations and implementation knowledge of products (such as Azure AD, MFA, Forgerock,ADFS, Siteminder, OKTA)

    + Privilege accounts lifecycle management solutions including operations and implementation knowledge of products (such as BeyondTrust, CyberArk, Centrify)

    + An understanding of access control concepts including directory services, SAML, LDAP, PKI

    + Knowledge of Java or similar language (object-oriented programming) utilized to customize and tailor IAM solutions

    + Knowledge of ServiceNow, ITSM tool, ITIL v3 framework

    + Stay abreast of current IAM industry trends relevant to the services being delivered

    + Ability to produce high-quality work products within expected timeframes

    **Ideally you’ll also have**

    + Prior experience in a service delivery center or similar environment

    **What we look for**

    We are looking for people who strive to lead themselves, their teams, and their communities, people who can foster effective team work to drive results. We’re interested in authentic communicators with the ability to collaborate with EY colleagues across various teams who want to develop personally and professionally in a dynamic organization.

    **What we offer**

    We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The salary range for this job in most geographic locations in the US is $79,300 to $130,800. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $95,200 to $148,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

    + **Continuous learning:** You’ll develop the mindset and skills to navigate whatever comes next.

    + **Success as defined by you:** We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

    + **Transformative leadership:** We’ll give you the insights, coaching and confidence to be the leader the world needs.

    + **Diverse and inclusive culture:** You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

    **If you can demonstrate that you meet the criteria above, please contact us as soon as possible.**

    **The exceptional EY experience. It’s yours to build.**

    **EY | Building a better working world**

    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

    Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

    Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

    EY is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at [email protected] .


    Employment Type

    Full Time

  • Business Analyst IV (Healthcare Analytics)
    Centene Corporation    Phoenix, AZ 85067
     Posted 3 days    

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

    Position Purpose: Evaluate data and insights from extensive and integrated data sets to enable data-driven decision making to reduce overall cost of care and improve clinical outcomes for members. Work collaboratively with key business stakeholders to identify areas of value, develop solutions, and deliver insights.

    Lead the facilitation of business initiatives through data analysis, identification of implementation barriers and user acceptance testing of various systems.

    Lead the identification and analysis of user requirements, procedures, and problems to improve existing processes.

    Resolve issues and identify opportunities for process redesign and improvement.

    Perform detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations, including improvements and revisions to business processes and requirements.

    Evaluate risks and concerns and communicate to management.

    Coordinate with various business units and departments for problem solving, process improvement, and other business initiatives.

    Identify ways to enhance performance management and operational reports.

    Develop, share, and incorporate organizational best practices into business applications and processes.

    Oversee all changes to departmental policies and procedures, including communicating and implementing the changes.

    Serve as a subject matter expert on assigned functions, products, or analytic domains in support of strategic objectives.

    Mentor junior analysts on best practices and business need fulfilment. Delegate tasks to junior analysts, providing guidance and validation where required.

    Education/Experience:

    Bachelor’s degree in business, economics, statistics, mathematics, actuarial science, public health, health informatics, healthcare administration, finance or related field or equivalent experience. Master's degree preferred. 5+ years of experience in business process, data analysis, or requirements analysis. Healthcare, analytics delivery, project management, and/or IT experience preferred. Working knowledge of SQL/querying languages. Preferred knowledge of programmatic coding languages such as Python and R. Knowledge of basic statistical, analytical, or data mining techniques including basic data modeling, trend analysis, and root-cause analysis preferred. Ability to integrate, validate, and reconcile data from multiple sources as well as design and construct analysis tools that extract, prepare, analyze, and store/present results to support business needs. Preferred knowledge of modern business intelligence and visualization tools including Microsoft PowerBI.

    Quality

    Experience with HEDIS, NCQA, Medicare Star Rating System, QRS, or other quality measures preferred; Quality auditing or analysis of call center performance preferred; Experience with data mining, population health, and statistical modeling preferred

    Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

    Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

    **TITLE:** Business Analyst IV (Healthcare Analytics)

    **LOCATION:** Various, Arizona

    **REQNUMBER:** 1449877


    Employment Type

    Full Time

  • Software Development Engineer
    American Express    Phoenix, AZ 85067
     Posted 3 days    

    **Description**

    You Lead the Way. We’ve Got Your Back

    With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

    At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

    Join #TeamAmex and let’s lead the way together.

    As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

    + Up to 2 years of software development experience in a professional environment and/or comparable experience such as:

    + Understanding of Agile or other rapid application development methods

    + Exposure to design and coding across one or more platforms and languages as

    + appropriate

    + Exposure to methods relating to application design, software development, and

    + automated testing

    + General knowledge of distributed (multi-tiered) systems, algorithms, and relational

    + databases

    + Understanding of object-oriented design and coding with variety of languages

    **Qualifications**

    Salary Range: $70,000.00 to $135,000.00 annually bonus benefits

    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

    We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

    + Competitive base salaries

    + Bonus incentives

    + 6% Company Match on retirement savings plan

    + Free financial coaching and financial well-being support

    + Comprehensive medical, dental, vision, life insurance, and disability benefits

    + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

    + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

    + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

    + Free and confidential counseling support through our Healthy Minds program

    + Career development and training opportunities

    For a full list of Team Amex benefits, visit our Colleague Benefits Site .

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

    Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

    US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

    If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

    **Job:** Technology

    **Primary Location:** US-Arizona-Phoenix

    **Schedule** Full-time

    **Req ID:** 23010250


    Employment Type

    Full Time


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