Computer User Support Specialists

DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

APPLICATIONS ARCHITECT (APPLICATIONS DEVELOPMENT LEAD)

Job Location:
Division of Technology Services (DTS)
1400 West Washington Street, Phoenix, Arizona 85007

Posting Details:
Salary: $84,000.00 - $119,000.00 Annually
Grade: 29
Closing Date: Open until filled

Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Technology Services (DTS) is seeking an experienced and highly motivated individual to join our team as a Applications Architect (Applications Development Lead). This position is responsible for leading system development and maintenance while guiding a team of developers. This role ensures project completion within established timelines and quality standards by making critical technical decisions, providing strategic direction and communicating project progress. The Applications Development Lead combines deep technical expertise with strong leadership skills to drive the success of software development initiatives. The Applications Development Lead is also responsible for ensuring project completion on time and within quality standards, making technical decisions, mentoring team members, and acting as a bridge between the technical team and stakeholders by communicating project progress and requirements effectively. This position is also responsible for performing On-Call after hour support when needed.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:
Essential Duties and Responsibilities include but are not limited to:

Troubleshoot and resolve complex technical issues and provide on call support as needed.
Provide architectural and application design directions to development team and establish and implement development standards, including Mentor other developers.
Architect and design new integrations. Work with a broad set of technologies such as Salesforce, MuleSoft, SmartComm, Informatica, Microsoft AZURE, SQL Server, Web Inspect, Checkmarx, Tableau, Integrations, Designing and Architecting solutions, Database Conversion.
Lead enterprise architecture initiatives in the development and customization of software development based on needs.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:

REST APIs - Salesforce
SmartComm, Informatica, iRules, Mulesoft, Microsoft AZURE, Web Inspect, Checkmarx, Tableau
ADA Testing - Data modeling - SQL - AZURE DEVOPS
Skills in:

Leading complex development activities
Exceptional design, coding, testing and debugging skills
Project management skills
Strong problem-solving and analytical skills
Agile / Scrum Development
Security and compliance
Conflict Resolution
.NET and Salesforce Development
Integrating with internal and external systems
Hands on experience with web development and SQL
Ability to:

Work On-Call after hour support when needed
Learn new technologies
Work effectively
Synthesize feedback and adjust plans accordingly.
Build strong relationships inside and outside the organization.
Write technical documentation.
Interpret and analyze test results.
Use or maintain testing frameworks, test libraries, databases and test environments.
Selective Preference(s):
This ideal candidate for this position will have:

Master's degree. Hands on experience with web development and SQL.
Eight years of experience with Salesforce, .NET, SQL, Testing and Microsoft Azure, Integrations, Designing and Architecting solutions, Database Conversion
Pre-Employment Requirements:
Employee shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969.
Bachelor’s degree plus 10 or more years of programming and analysis experience (or equivalent experience).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:
For questions regarding this career opportunity, please contact Alex Rivera at 480-910-0533 or AlejandroRivera@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-910-0533 or AlejandroRivera@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.

DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

APPLICATIONS DEVELOPER (SALESFORCE DEVELOPER)

Job Location:
Division of Technology Services (DTS)
1400 West Washington Street, Phoenix, Arizona 85007

Posting Details:
Salary: $93,000 - $102,000
Grade: 26
Closing Date: May 7, 2025

Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Technology Services (DTS) is seeking an experienced and highly motivated individual to join our team as an Applications Developer (Salesforce Developer). This position is responsible for designing, developing, and maintaining custom Salesforce applications using Apex, Visualforce, and Lightning components, collaborating with business stakeholders to translate requirements into technical solutions, while demonstrating proficiency in core Salesforce functionalities and best practices, including integration with external systems and complex workflow automation, while also supporting ongoing application maintenance. This position is also responsible for performing On-Call after hour support when needed.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:
Essential Duties and Responsibilities include but are not limited to:

Designs, develops, and maintains custom Salesforce applications using Apex, Visualforce, and Lightning components.
Collaborates with business stakeholders to translate requirements into technical solutions.
Thoroughly review code written by other developers to ensure adherence to coding standards, best practices, and security protocols.
Write Apex classes, triggers, and scheduled jobs to automate business processes and create custom functionality within Salesforce.
Identify and resolve issues within Salesforce applications, including debugging Apex code and troubleshooting integration problems.
Utilize Salesforce configuration options like workflows, validation rules, and sharing rules to implement business logic without requiring custom code where possible.
Administer Salesforce Org.
Other duties as assigned relating to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:

Web technologies like HTML, CSS, JavaScript, and REST APIs
Software development processes including analysis, design, coding, system and user testing, problem resolution and planning
Business applications, testing multiple platforms, browsers, and mobile devices
Salesforce Service Cloud, agile and test driven development
Integrating Salesforce applications with other systems
Multiple programming languages, multiple database management systems, multiple development platforms, and systems integration
Apex programming language including Lightning components and framework
AZURE DEVOPS; Agile Development Methodology
Salesforce Service Cloud, agile and test-driven development
Proficient understanding of Salesforce data model, objects, Lightning components and framework and relationships
Skills In:

Written and verbal communication
Strong problem solving, priority setting, multi-tasking, analytical, and collaboration skills
Salesforce configurations, including workflows, approval processes, and custom fields
Custom User Interface development, including Visual force pages/Lightning pages, Aura Components and Lightning Web Components.
Developing and supporting experience cloud websites
Ability to:

Work On-Call after hour support when needed
Collaborate and communicate effectively with business stakeholders and other team members
Synthesize feedback and adjust plans accordingly
Develop and write technical documentation
Demonstrated ability to execute prescribed testing using established procedures and tools
Interpret and analyze test results
Use or maintain testing frameworks, test libraries, databases and test environments
Balance, prioritize and organize multiple tasks
Selective Preference(s):
This ideal candidate for this position will have:

Very experienced with Coding .
Experience with Salesforce Certified Platform Developer
Experience Salesforce Certified Administrator
Proficiency with Software Development Life Cycle (SDLC)
Extensive experience with complex Salesforce customization, integrations and configuration
Pre-Employment Requirements:
Employee shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969.
Bachelor’s degree plus 5 or more years of programming and analysis experience (or equivalent experience).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:
For questions regarding this career opportunity, please contact Alex Rivera at 480-910-0533 or AlejandroRivera@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-910-0533 or AlejandroRivera@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.

POSITION PURPOSE

The Raley’s Companies IT division employs technology enthusiasts who focus on providing our business partners in functional solution design, implementation, and support of specific Oracle modules. The Oracle Sr Staff Functional Analyst is responsible for providing project leadership and advanced functional consultation in a variety of areas in the Oracle Suite in support to Raley’s business partners. The role’s purpose is to possess and apply comprehensive, advanced knowledge of multiple business operating procedures, functionality and the potential impact on other systems or business units/processes. The Oracle Sr Staff Functional Analyst role uses consulting and technical skills, cross functional business knowledge, and Oracle solution expertise to effectively integrate Oracle technology into our business environment in order to achieve expected business results. Based on user requirements analysis, the role will prepare functional designs, system configuration, perform relevant testing and deployment of the designated business solution for large and complex business needs.

ESSENTIAL JOB FUNCTIONS AND BASIC DUTIES

Facilitates the implementation and support of Oracle modules to enhance Raley’s business functionality and overall performance, while maintaining a high degree of customer satisfaction.
Designs, configures (or programs) and tests in various Oracle Modules: Core Human Resources, Recruiting, Benefits, Payroll, Workforce Compensation, Talent Management, Absence Management, and HR Help Desk.
Analyzes the current business processes and scenarios of The Raley’s Companies business and recommend/develop solutions to meet the business need.
Responsible primarily for successful implementation of Oracle, providing functional and or technical expertise, guidance, presentation, and instruction on Oracle products to Raley’s business partners, and IT when required.
Provides Proof of Concept by exploring various industry best practices for business process and or technical improvements.
Develops internal and external integrations using HCM Data Extract, Oracle Integration Cloud, and other third-party integration tools.
Applies an advanced level of logic and reason to identify and solve complex, multi-faceted IT and business problems.
Leads IT studies and teams on projects for systems solutions, involving defining the scope, goals, and deliverables, and using analytical tools.
Conducts advanced application configuration, testing, debugging and documentation with assigned team.
Provides on-going support of existing systems through change analysis and problem resolution.
Applies appropriate principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Participates in creating the Request for Information and Request for Proposal documentation with the client.

MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE:
B.A./B.S. or MA/MS in Computer Science, MIS or related subject or equivalent combination of education and experience.
Minimum of four or more (4+) years professional experience related to analytical or system support with the Oracle HCM system, and a minimum of six or more (6+) years of technical and development experience with HCM, Time and Attendance, or Workforce Management solutions, or the equivalent combination of education and experience.

REQUIRED KNOWLEDGE:

SKILLS and ABILITIES:

Advanced knowledge of the Oracle HCM Cloud application including experience with HCM Data Extract, Fast Formula, OTBI, and BI Publisher.
Must have knowledge with developing solutions with an Oracle HCM Cloud application, including experience with HCM Data Extract, Fast Formula, OTBI and BI Publisher.
Must have a strong understanding of the Oracle HCM Cloud data model.
Must have experience building complex SQL statements with database tools and reporting applications.
Knowledge of HR and Payroll business processes, tasks, and underlying table structures.
Experience with descriptive/extensible flex fields, HDL, spreadsheet loader, functional configuration manager, fast formulas, user defined tables, value sets, value set queries is a big plus.
Techno-functional experience with PeopleSoft HCM, Kronos/UKG, Reflexis, and Visual Studio Builder applications are highly desired.
Data and analytical and troubleshooting skills required.
Ability to successfully partner with vendors/agencies and internal stakeholders; ability to work within a cross-functional team environment where teams are sometimes located remotely.
Strong ability to prioritize and resolve technical issues within the broader project team.
Experience in working within an offshore and onshore resource model.
Ability to collaborate across various groups, build relationships, and manage effectively in a matrix organizational structure.
Strong customer service skills and ability to follow through to resolve customer issues.
Capable to understand client expectations and to recognize and resolve issues that may affect delivery.
Ability to manage multiple development software projects and priorities, while accessing the overall impact to the current and new application configurations.
Able to work independently with strong verbal and written communications skills.
Ability to prioritize tasks to meet requirements in a fast-paced continuously changing business.
Knowledge of DevOps development and Cloud technologies
Business knowledge of several major functions.
Effectively influence both Business Leaders and IT Leaders on technical direction

PHYSICAL DEMANDS – Employees may occasionally experience the following physical demands for extended periods of time:

Sitting
Keyboarding
Viewing computer monitor
WORK ENVIRONMENT

Work is performed in an on-site business office environment. Occasional travel to outside locations or meetings may be required. Ability to work extended hours, as required, in support of the company’s business need.

*Denotes essential job functions.

Job Title: Software Developer Intern Location: 6511 W Frye Road Suite 7 Chandler, AZ

Duration: Summer 2025, 12 weeks, Full-time] Compensation: Paid, Hourly Rate

About Us

VB Cosmetics, Inc. (VBC) is a rapidly growing, vertically integrated cosmetics product innovation, marketing, sales and manufacturing company in Chandler, Arizona, which is looking for highly motivated colleagues who wish to roll up their sleeves, dig in and be part of a winning organization. Our values include passionate imaginative ‘solutioneering’ to create needed products, fearless trailblazing to push the boundaries of what’s possible, competitiveness to be a market leader, fostering a caring community which values diversity, communications and collaboration and always dazzling with innovative, time saving and high-quality products. It’s about time.

About the Role

We're looking for a talented and motivated Software Developer to join our Technology team. You'll work on designing, developing, and maintaining scalable software solutions that power our products and enhance user experience. The ideal candidate is a strong problem-solver, team player, and passionate about building high-quality software.

What You'll Do

· Collaborate with engineers, designers, and product managers to build and improve features

· Write clean, maintainable, and efficient code

· Participate in code reviews and team standups

· Contribute to technical discussions and problem-solving

· Test, debug, and document your work

· Learn and grow in a fast-paced, supportive environment

What We're Looking For

· Currently pursuing a degree in Computer Science, Engineering, or a related field

· Strong foundation in at least one programming language (JavaScript, Python, Java, C++, SQL)

· Understanding of databases, APIs, and cloud platforms

· Familiarity with software development principles and version control (Git)

· Good communication skills and eagerness to learn

· Bonus: SYSPRO ERP, SFDC, QC and R&D Applications

Why Join Us?

· Work on impactful projects from day one

· One-on-one mentorship and learning opportunities

· Friendly and inclusive team culture

· Potential pathway to a full-time role

IT Support Analyst OR IT Support Analyst, Intermediate (Multi Level)

Location: Information Tech Services

Regular/Temporary: Regular

Job ID: 608348

Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

https://nau.edu/president/strategic-plan/

Special Information

IT Support Analyst and IT Support Analyst, Intermediate

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• This position might require work during evening and weekend hours, and the work schedule can vary somewhat depending on the needs of the department.
• The start date for this position will be 7/1/25.

Job Description

IT Support Analyst and IT Support Analyst, Intermediate

Information Technology Support Services is seeking an Information Technology Support Analyst OR Information Technology Support Analyst, Intermediate a to join our Service Desk Team. This position serves as a central point of contact for technology support for NAU students, faculty, staff, and affiliates. The successful candidate must be customer service focused, outgoing, and enjoy working on a team in a fast-paced environment

IT Support Analyst

Technical Support - 65%

• Under general direction of the IT Manager of the ITS Service Desk, this position will serve as the central point of contact to assist customers with questions and problems via telephone, email, chat, and utilizing remote access tools in a 24x7-support during regular, evening, and weekend hours, and a rotation of on-call.
• This position has the main responsibility of providing support to on-campus, statewide, national and international students, faculty, and staff within the Canvas Learning Management System as well as providing support for university-sanctioned applications, operating systems, Internet, and other applications.
• Provide support of technology security issues including secure connections, phishing incidents, compromised account remediate, and device lockouts.
• Coordinate Tier 2 support requests, investigating, and providing resolutions for calls that have been escalated from student staff due to the complexity of the issue.

Communication and Collaboration - 15%

• Coordinates service outage situations between technical and other support team as necessary including escalation for major situations.
• Work closely with other members of the Service Desk team to provide outstanding customer service to the campus community.
• Work closely with the other IT Professionals on campus to resolve issues that arise.
• Must be sensitive to cultural diversity and accessibility issues to communicate and interact effectively with customers.

Documentation and Reporting - 10%

• Prepare and update Service Desk documentation for the public web site, on campus presentations and internal documentation for the Service Desk knowledgebase.

Industry Knowledge and Technical Skills - 5%

• Remain current with new technologies that pertain to technology support in higher education.

Other - 5%

• Perform other duties as assigned.
• On-call duties may be required for this position.

IT Support Analyst, Intermediate

Technical Support - 55%

• Under general direction of the IT Manager of the ITS Service Desk, this position will serve as the central point of contact to assist customers with questions and problems via telephone, email, chat, and utilizing remote access tools in a 24x7-support during regular, evening, and weekend hours, and a rotation of on-call.
• This position has the main responsibility of providing support to on-campus, statewide, national and international students, faculty, and staff within the Canvas Learning Management System as well as providing support for university-sanctioned applications, operating systems, Internet, and other applications.
• Provide support of technology security issues including secure connections, phishing incidents, compromised account remediate, and device lockouts.
• Manage telephony-related requests and troubleshoot user problems. Coordinate telephony issues with systems and application administrators. Consult with customers to implement appropriate telephony features within Microsoft Teams.
• Handle phone number assignments, call queue configuration, and voicemail setup.
• Coordinate Tier 2 support requests, investigating, and providing resolutions for calls that have been escalated from student staff due to the complexity of the issue.

Communication and Collaboration - 25%

• Coordinates service outage situations between technical and other support team as necessary including escalation for major situations.
• Work closely with other members of the Service Desk team to provide outstanding customer service to the campus community.
• Must be sensitive to cultural diversity and accessibility issues to communicate and interact effectively with customers.
• Work closely with the other IT Professionals on campus to resolve issues that arise.
• Provides guidance, training, and mentorship to student staff; may include assisting with student employee hiring, management, and evaluation.

Documentation and Reporting - 10%

• Prepare and update Service Desk documentation for the public web site, on campus presentations and internal documentation for the Service Desk knowledgebase.

Industry Knowledge and Technical Skills - 5%

• Remain current with new technologies that pertain to technology support in higher education.

Other - 5%

• Perform other duties as assigned.
• On-call duties may be required for this position.

Minimum Qualifications

IT Support Analyst

• High school degree.
• 1-2 years of relevant experience providing centralized computing support in a multi-platform environment; OR,
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

IT Support Analyst, Intermediate

• Associates or Bachelor's degree in computer science or related field.
• 2-4 years of systems and/or application support experience; OR,
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

IT Support Analyst

• Experience providing direct and indirect computer hardware, software, and mobile device support to end-users in a mixed platform environment.
• Experience supporting Windows and Macintosh operating systems.
• Experience supporting NAU supported software packages, including the campus LMS system.
• Experience providing networking support to BYOD and mobile devices including streaming media devices, smart home devices, and gaming consoles.
• Experience with Google Workspace for Education and Microsoft 365.
• Experience using remote support tools.
• Experience supporting iOS and Android mobile devices.

IT Support Analyst, Intermediate

• Experience providing direct and indirect computer hardware, software, and mobile device support to end-users in a mixed platform environment.
• Advanced knowledge and experience in Windows and Macintosh operating systems.
• Advanced knowledge and experience with NAU supported software packages, including the campus LMS system.
• Advanced knowledge of Microsoft Teams and telephony support
• Advanced knowledge and experience with providing networking support to BYOD and mobile devices including streaming media devices, smart home devices, and gaming consoles.
• Experience with Google Workspace for Education and Microsoft 365.
• Experience using remote support tools.
• Experience supporting iOS and Android mobile devices

Knowledge, Skills, & Abilities

IT Support Analyst

• This position requires a self-motivated, energetic, professional, and personable individual to meet the daily demands of servicing a large and varied customer base in support of a wide variety of technology.
• Experience in providing the highest level of customer service.
• Strong communications skills, both verbal and written.
• Technical aptitude and the ability to quickly learn new technologies and be able to provide support.
• Experience in contemporary Windows and Macintosh operating systems.
• Experience with NAU supported software packages, including the campus LMS system.
• Experience with Google Workspace for Education and Microsoft 365.
• Experience with a course management system such as Moodle, D2L, Canvas, Blackboard, etc.
• Experience with BYOD and mobile devices.
• Experience working in a Windows Active Directory environment.
• Knowledge of desktop security issues.
• Strong organizational skills and the ability to prioritize several projects and tasks at a time.
• Ability to work efficiently in a team setting managing multiple tasks and dealing with potentially highly stressful situations.

IT Support Analyst, Intermediate

• This position requires a self-motivated, energetic, professional, and personable individual to meet the daily demands of servicing a large and varied customer base in support of a wide variety of technology.
• Experience in providing the highest level of customer service.
• Strong communications skills, both verbal and written.
• Technical aptitude and the ability to quickly learn new technologies and be able to provide support.
• Experience in contemporary Windows and Macintosh operating systems.
• Experience with NAU supported software packages, including the campus LMS system.
• Experience with Google Workspace for Education and Microsoft 365.
• Experience with a course management system such as Moodle, D2L, Canvas, Blackboard, etc.
• Experience with BYOD and mobile devices.
• Experience with Microsoft Exchange.
• Experience working in a Windows Active Directory environment.
• Knowledge of desktop security issues.
• Experience writing technical documentation.
• Strong organizational skills and the ability to prioritize several projects and tasks at a time.
• Ability to work efficiently in a team setting managing multiple tasks and dealing with potentially highly stressful situations.
• Must be able to apply creative and critical thinking to the work environment during high demand fast paced stressful times.

Background Information

IT Support Analyst and IT Support Analyst, Intermediate

The positions have been identified as a safety/security sensitive positions. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

IT Support Analyst

• Salary range begins at $51,085. Annual salary commensurate with candidate's qualifications and related experience.

IT Support Analyst, Intermediate

• Salary range begins at $58,882. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

IT Support Analyst and IT Support Analyst, Intermediate

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

IT Support Analyst and IT Support Analyst, Intermediate

The positions are Classified Staff (CLS) positions. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/Human-Resources/Benefits/. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees arehttps://in.nau.edu/human-resources/benefits/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

May 12, 2025 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/6133545

Copyright ©2025 Jobelephant.com Inc. All rights reserved.

https://www.jobelephant.com/

jeid-34b65b24a316b246ba7bc0dae7a1a2ef

IT Support Analyst, Intermediate, Classroom Support

Location: Information Tech Services

Regular/Temporary: Regular

Job ID: 608323

Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

https://nau.edu/president/strategic-plan/

Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• This position is posted as IT Support Analyst, Intermediate, Classroom Support, which is a working title. The NAU system title for this position is IT Support Analyst, Intermediate.

Job Description

This Classroom Support position provides top tier customer service for the faculty and staff in NAU learning environments, including multimedia audio visual equipment in learning spaces, second level technical support for PC's (Windows and Mac), mobile devices, desktop applications, and desktop-related server software. This role is essential to maintaining classroom technology function to facilitate effective teaching and learning.

Technical Support - 60%

• Provide second-tier support for NAU end users, including classroom A/V support, public lab computing support, desktop application support, and desktop networking support.
• Respond to inquiries regarding campus information technology systems support policies.
• Implement and maintain end-to-end A/V systems in NAU learning environments, including processors, navigation panels, projection and display systems, audio reinforcement, and ADA-compliant devices.
• Support A/V conferencing equipment.
• Collaborate with IT professionals across campus to resolve issues.
• Perform emergency and preventative maintenance for classroom technologies, including A/V systems, Windows/Mac platforms, and collaborative technologies.
• Process support tickets in accordance with established departmental standards.

Collaboration and Teamwork - 15%

• Collaborates closely with team members to deliver exceptional service to the campus community and ensure successful project completion.
• Facilitates effective communication among various support teams.
• Works directly with IT Professionals across campus to resolve issues.
• Works directly with vendors to resolve problems with products and services.
• Serves in a consulting capacity to campus computer users and support personnel regarding software problems or malfunctions, and recommended solutions.
• Communicates and collaborates with system architects to ensure that systems are functional, and that system issues are addressed in a timely manner.

Documentation and Communication - 10%

• Updates university IT systems support information and data to ensure access to accurate and timely information.
• Works directly with vendors to resolve problems with products and services.
• Create documentation for the Classroom Support/ITS Internal knowledgebases.
• Assists in the oversight of software deployment and licensure to ensure compliance.

Industry Knowledge and Technical Skills - 10%

• Understand and apply knowledge of appropriate handling of university information technology support information.
• Assist in evaluating new end-user computing packages and equipment, as well as in their implementation and testing.
• Help ensure software license compliance on NAU computers.
• Maintain functional expertise across all relevant operating systems, hardware, software, and other job-related technologies.
• Continue advancing knowledge of AV industry, including but not limited to QSC and Crestron.

Other - 5%

• Other duties as assigned.
• On-call duties may be required for this position.

Minimum Qualifications

• Associate or bachelor's degree in computer science or related field.
• 2-4 years of relevant experience.
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Certified Technology Specialist (CTS) certification.
• Experience supporting instructional and audiovisual technologies in an academic environment.
• Experience providing technical support for both Windows and Macintosh platforms.
• Experience using remote support tools for cross-platform computing and A/V environments.
• Experience consulting with, training, advising, and developing advanced solutions for end-users in a mixed platform environment.
• Experience in providing the highest level of customer service.

Knowledge, Skills, & Abilities

• Knowledge of Crestron A/V systems, including product architecture, Crestron Toolbox, SIMPL programming, and Crestron Fusion.
• Knowledge of Q-SYS A/V systems, including product architecture, LUA programming, and Q-SYS Reflect.
• Critical understanding of modern audiovisual environments, including the ability to troubleshoot a variety of AV components (Crestron, QSC, Shure, Sennheiser, Lumens, Vaddio, etc).
• Advanced knowledge of computer operating procedures and techniques, especially in teaching and learning environments.
• Strong organizational skills and the ability to prioritize and manage several projects and tasks simultaneously.
• Analyzes complex situations and anticipates issues.
• Must be able to apply creative and critical thinking to the work environment during high-demand, fast-paced stressful times.
• Skill in coordinating activities, evaluating data, and establishing priorities.
• Advanced knowledge of application, networking, and system software for higher education.
• Advanced knowledge of tools, processes, and policies of NAU information technology systems support services.
• Knowledge of university IT services and maintenance methods and processes.
• Excellent communication skills, both written and verbal; excellent listening skills.
• Demonstrates strong problem solving, organizational, and analytical capabilities.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Salary range begins at $58,882. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/Human-Resources/Benefits/. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees arehttps://in.nau.edu/human-resources/benefits/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

May 5, 2025 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/6127091

Copyright ©2025 Jobelephant.com Inc. All rights reserved.

https://www.jobelephant.com/

jeid-fd6a196b5073ca4e9ec18b0908d24432

BASIS Phoenix Primary is seeking a Technology Coordinator to start ASAP!

The Technology (Desktop Support) Coordinator’s primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This includes all help desk requests and resolutions. The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise.

PRIMARY RESPONSIBILITIES:

Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones
Imaging computers utilizing PXE boot
Office 365 Administration
Outlook and Lync 2013 configuration
Maintains system processes related to file and system backups
Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.)
Maintain Active Directory user and computer accounts
Maintains computer and mobile device updates/patches
Maintain telephony equipment including VOIP and analog services
Recommends hardware, software and consumables for purchase.
Maintain updated and accurate inventory lists
Maintain and create documentation of IT processes
KEY COMPETENCIES

Knowledge and understanding of BASIS organization
Attention to detail and strong organization and communication skills.
Excellent customer service skills
Analytical with strong problem solving skills
Strong project management skills
Ability to interpret a variety of instructions in written or verbal form
EDUCATION AND EXPERIENCE REQUIREMENTS

Required:

Technical or Associates degree; experience can be considered in place of degree
1-2 years in an IT Help Desk environment
Preferred:

Knowledge of SharePoint 2013
Knowledge of System Center 2012
Knowledge of Microsoft Dynamics
Basic understanding of IP routing
Benefits and Salary:

Salary for this position is competitive and dependent on education and experience
BASIS Ed offers a comprehensive benefits package, including but not limited to:
Employer paid medical and dental insurance
Vision insurance
PTO
Ability to add dependents
401k with partial match that grows over time
Employee Assistance Program
Childcare Savings Opportunity (KinderCare tuition discount)
Additional Job Information:

Benefits and Pay Rate: Pay for this position is competitive and dependent on education and experience. BASIS offers a comprehensive benefits package.

Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. The following person has been designated to handle inquiries regarding BASIS’ non-discrimination policies: Beverly Traver, Compliance and Equity Investigator, BASIS Educational Group, LLC., 7975 N. Hayden Rd, Scottsdale, AZ 85258, (480) 289-2088.

*As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC, BASIS Charter Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities.

Manager, IT Desktop Support

Location: Information Tech Services

Regular/Temporary: Regular

Job ID: 608336

Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

https://nau.edu/president/strategic-plan/

Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• The start date for this position will be between 6/1/25 and 7/1/25.

Job Description

This position is responsible for the oversight of the Desktop Support team with Northern Arizona University Information Technology Services Department on the Flagstaff campus. The IT Manager of Desktop Support is responsible for managing daily operations and functionality of end point devices, representing the team to other stakeholders and helping to ensure that ITS Desktop Support is constantly improving. As part of strategic planning, the IT Manager collaborates with vendors and the Director of IT Support to ensure that resources align with university allowances and priorities. The IT Manager focuses on enhancing skill levels and communication within the team. By fostering growth and development, they contribute to providing exceptional customer service to the NAU Campus Community.

Leadership and Supervision - 50%

• Lead, motivate, and provide supervision to the Flagstaff Campus Desktop Support team.
• Manage the performance of the Desktop Support team and provide support to our NAU Customers to ensure that service levels are achieved.
• Ensure that customer expectations are met or exceeded.
• Contributes to the strategic planning process as a strategic member of the extended management team.
• Serve as the liaison between faculty and staff with ITS and external stakeholders to develop new relationships and enhance existing relationships with the intent of building and enhancing IT partnerships.
• Network with colleagues through professional organizations, meetings with key stakeholders and outreach initiatives to ensure NAU's IT services and needs are met.
• Monitor multiple projects including planning and implementing new computer equipment, sites and services; interview and consult with customers; create design plan and specifications; coordinate activity with other departments, units or vendors; set schedule, monitor and evaluate progress and success or failure of project.¿
• Responsible for the effective management and effective provision of second tier technical support.
• Monitor and balance workloads for technical support areas.
• Supervise, hire, train, and evaluate assigned staff.
• Work with employees to correct deficiencies, recommend and implement corrective action and discipline.

Operations Management - 15%

• Provide quality assurance in accordance with KPI's determined by educational industry standards (ie: Educause, ITSM)
• Follow up with customers to ensure customer satisfaction and to address customer complaints
• Demonstrated experience working with remote resources and providing support remotely.
• Represent ITS division among campus Edge units, including collaborating and liaison between other areas in ITS.
• Assist in coordinating the process for communicating outage/emergency activities to the ITS organization and the NAU Community.

Communications - 15%

• Ensures collaboration among IT systems support staff to reach a shared understanding of possible strategies and services that will help the university reach its goals.
• Coordinates and collaborates with all areas of NAU ITS to ensure that systems are properly implemented, tested and functional, and that system issues are addressed in a timely manner.
• Ensure successful implementation of programs, policies, procedures, and activities related to NAU's statewide community campus engagement outside the Flagstaff campus.

Reporting and Assessment - 15%

• Documents, tracks, and monitors incidents to ensure a high level of service and customer support.
• Creates and updates public and internal documentation and training materials, as well as internal team processes.
• Conduct research, write reports, summaries and/or recommendations and conduct technical and fiscal presentations regarding needs, goals and objectives.¿

Other - 5%

• Perform other duties as assigned.
• On-call duties required for this position.

Minimum Qualifications

• Bachelor's degree in related field; AND,
• 2-4 years of systems support experience; AND,
• 1-2 years of management or supervisory experience;
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Knowledge of issues in higher education customer support from both a user and a technical perspective.
• Working knowledge of Microsoft Office, Office365, and Microsoft's Cloud computing.
• Experience using web/video conferencing tools to present and conduct meetings and collaborative forums.
• Experience in employee supervision and administrative principles and practices.
• Experience in a service-oriented environment.
• Experience working independently in positions with significant judgment and decision-making responsibilities.
• Experience in developing processes and procedures that govern program implementation

Knowledge, Skills, & Abilities

• Experience managing and mentoring a large support team.
• Proven experience working in high demand, fast paced work environments.
• Must communicate effectively both verbally and in writing with a variety of audience types using different mechanisms including informal updates, formal presentations, and other analytical and technical documents.
• Proven Leadership skills with strong sense of ownership and urgency.
• Must be able to apply creative and critical thinking to the work environment during high demand fast paced stressful times.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Salary range begins at $89,551 Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/human-resources/benefits/. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to https://public.powerdms.com/ABOR/documents/1499270. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are https://in.nau.edu/human-resources/eligibility-enrollment/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

May 5, 2025 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/6124381

Copyright ©2025 Jobelephant.com Inc. All rights reserved.

https://www.jobelephant.com/

jeid-f284c2e2830f0d45a504fd9ef66d63aa

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

This internship will start on June 2nd and will run for 10 weeks.

Our team is looking for a Software Development Intern to join the U-Haul family. We are seeking a detail-oriented and communicative person who is ready to learn. The ideal candidate will be responsible for entry-level development of existing applications, learning and understanding how data flows within those applications, and able to assist in identifying and improving applications for our users. This role would be a first step in the field of software development and joining the U-Haul development family.

The person in this position must:

+ Have some familiarity with SQL and C#

+ Possess strong communication skills

+ Have completed at least one class related to development

+ Must be able to understand and learn from critiques of their work

Education Requirements:

• Must be working towards a bachelor’s degree in a Computer Science related field

Why Intern with U-Haul?• Gain real-world experience in a professional software development environment.• Work alongside experienced professionals and learn industry best practices.• Opportunity to contribute to impactful projects that support a large-scale business.• Networking and mentorship opportunities within a leading company in the moving and storage industry.If you are eager to kickstart your career in software development and gain valuable hands-on experience, we encourage you to apply!

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

As an Accounting Systems Analyst Intern, you will assist the accounting team in analyzing, optimizing, and supporting the accounting systems used for financial reporting, tracking, and analysis. You will gain exposure to accounting software, databases, and system integration, providing valuable insights for improving the efficiency and effectiveness of accounting processes.

This internship starts on June 2nd and will run for at least 10 weeks.

This is a fully onsite internship located at our corporate campus in Midtown Phoenix.

Key Responsibilities:

+ System Analysis and Optimization:

+ Assist in reviewing and evaluating existing accounting systems and software to identify inefficiencies or potential improvements.

+ Work with team members to enhance accounting processes, system workflows, and automation to improve accuracy and efficiency.

+ Support the integration of new accounting tools or software into the existing system.

+ Data Management and Reporting:

+ Help ensure accurate data entry into the accounting systems.

+ Assist in preparing custom reports and data analysis to support financial decision-making.

+ Monitor data flow between different financial systems, ensuring consistency and accuracy across platforms.

+ System Troubleshooting and Support:

+ Provide support to the accounting team by troubleshooting minor issues within the accounting systems.

+ Work with IT teams to resolve more complex system-related problems.

+ Assist in testing new system features, upgrades, or patches and ensure they align with accounting requirements.

+ Documentation and Training:

+ Help document system processes, workflows, and procedures to ensure transparency and compliance.

+ Assist in creating training materials or guides for accounting staff to use the systems more efficiently.

+ Conduct training sessions for new or existing staff to familiarize them with system updates or new features.

+ Project Assistance:

+ Support special projects related to accounting system improvements or implementations.

+ Collaborate with team members to gather requirements for new system functionalities.

+ Assist in performing system audits and data validation checks to ensure data integrity.

+ Collaboration with Cross-functional Teams:

+ Work closely with the accounting and IT departments to align system capabilities with accounting needs.

+ Help facilitate communication between stakeholders to ensure system functionality meets organizational objectives.

Skills and Qualifications:

+ Education:

+ Currently pursuing or recently graduated with a degree in Accounting, Finance, Information Systems, or a related field.

+ Skills:

+ Basic understanding of accounting principles and financial reporting.

+ Familiarity with accounting software or ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite) is a plus.

+ Knowledge of system analysis and data modeling concepts is beneficial.

+ Strong proficiency in Microsoft Excel and data analysis tools.

+ Basic knowledge of databases and SQL (Structured Query Language) is a plus.

+ Analytical thinking, problem-solving, and attention to detail.

+ Ability to work both independently and as part of a team.

+ Good communication skills and ability to present findings to non-technical users.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.