Document Management Specialists

IN THIS POSITION YOU WILL:
• Provide high-quality customer service and reader’s advisory for children, caregivers, and educators, with special attention to the needs and interests of tweens (ages 9–12). Connect patrons with appropriate materials, resources, and technologies to support literacy and learning.

• Assist in designing, implementing, and evaluating engaging programs, activities, and events tailored to the tween age group, while also supporting broader children’s and family programs. Foster a welcoming environment that inspires curiosity, exploration, and participation.

• Assists in promoting library programs through engaging and timely social media content, in alignment with the Town’s communication policies. Assists in creating visually appealing displays that showcase library collections, programs, and seasonal themes.

• Provide support at public service desks, handle questions, concerns, and challenges with empathy and professionalism. Resolve escalated service issues or refer to higher-level staff as appropriate.

• Assist with planning, organizing, and executing special projects and strategic initiatives that enhance library service delivery. Participate in cross-departmental activities and foster collaborative team relationships.

REQUIREMENTS:
• Bachelor’s degree from an accredited college or university with a minimum of three (3) years of experience in a public library. An equivalent combination of education and experience may be considered that provides the required knowledge, skills and abilities for the job.

• Must be able to pass a background check.

• Ability to perform detailed work accurately and independently in compliance with stringent time limits with minimal direction and supervision.

IN THIS POSITION YOU WILL:
• Guide library users in locating physical and digital materials across the library collection. Provide basic reference assistance, reader’s advisory, and technology support for devices, eBooks, online databases, and public computer stations.

• Delivery friendly, proactive service to diverse internal and external patrons. Respond to and resolve service-related issues, interpret library policies with professionalism and elevate complex matters to supervisory staff when appropriate.

• Staff the service desk to perform check-in/check-out, register new library users, process fines and fees, place holds, and maintain accurate patron records using the integrated library system (ILS). Take payments for balances due on patron accounts and for bookstore sales.

• Maintain the organization and visual appeal of library collections. Shelve materials accurately, conduct shelf-reading, and assist in special collections projects or displays as needed.

• Promote a safe and respectful library environment by recognizing and addressing inappropriate behavior in accordance with library policies, and by promptly reporting incidents when needed.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

Brings to the data governance team Data as a Product in service to Data Governance as a Service mindset. This role will initially support our Treasury Client Onboarding Services partners in understanding and translating critical data definitions into usable Metric, Transformation, and Metadata catalogue supports. Candidate will partner both internally within the Business Insights & Performance team, and likewise across Operations within a Shared Services Organization supporting Lines of Business, Risk/Compliance professionals, technology, and business line leaders to support and maintain data governance practices and processes within Operations as it relates to data, analytics and reporting. Through knowledgeable application of Business Intelligence (BI) Visualization tools, and data implementation approaches which support requirements gathering and understanding Metrics to Metadata lineage support across Data Engineering Teams, Reporting & Analytics Teams, Compliance Teams, Risk Partners, and will leverage Enterprise Data Governance tools!

**SPECIFICATIONS:**

An senior individual who works independently under minimal supervision and operates in a capabilities focused matrixed organization. Strong technical/functional understanding of internal and vendor supported systems, with complex data backend systems leveraging Oracle SQL, Microsoft SQL, and IBM SQL to understand technical and business metadata & metrics. Candidate will have demonstrated self-driven continuous improvement mindset and strategically assesses business needs and recommends approaches for both short-term success and long-term success across on-premise and cloud solutions. Strong background in data analytics with excellent problem-solving skills. Communicates strongly across Risk, Technical and Business partners. Strong risk documentation skills and the ability to hold teams accountable for sustaining data governance in the work that they do.

**The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days** **at one of the following locations:**

+ **Tempe, AZ**

+ **Saint Paul, MN**

+ **Irving, TX**

+ **Gresham, OR**

+ **Cincinnati, OH**

Basic Qualifications

- Bachelor's degree, or equivalent work experience

- Four to five years of experience in data governance activities

Preferred Skills/Experience

- Advanced project management/business analysis knowledge and familiarity with the business line processes and/or applications

- Advanced understanding of Data Governance principles

- Thorough knowledge of data architecture concepts and data governance tooling

- Strong analytical and problem-solving skills

- Strong verbal and written communication skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 - $127,050.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

**Posting may be closed earlier due to high volume of applicants.**

Job Description:

**Role Summary/Purpose:**

The Senior Analyst, Data Sourcing - Metadata is responsible for ensuring the successful implementation, management, and optimization of metadata management processes within Synchrony's Public and Private cloud and on-prem environments within the Chief Data Office. The role requires a deep understanding of data sources, data lineage, and the ability to efficiently maintain and update data dictionaries.

This position will involve working closely with cross-functional teams, including data engineers, and business stakeholders, to ensure seamless access to accurate, well-governed metadata for analytics and reporting.

**_Our Way of Working_**

**_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._**

**Essential Responsibilities:**

+ Design and implement efficient metadata management processes across Synchrony's Public and Private cloud and on-prem environments, ensuring integration with technical and business Metadata catalogs.

+ Collaborate with the Data Architecture and Data Usage teams to establish data lineage, traceability and compliance while proactively identifying and resolving metadata-related issues.

+ Translate business needs into technical specifications, contribute to solution design, support agile development, and release cycles for metadata initiatives.

+ Ensure compliance with data management policies, monitor KPIs for Metadata effectiveness and assess Metadata risks to strengthen governance.

+ Maintain stable operations, troubleshoot data sourcing challenges, and implement process enhancements to improve data accessibility.

+ Perform other duties and/or special projects as assigned.

**Qualifications/Requirements:**

+ Bachelor's degree, OR in lieu of a degree, a high school diploma/GED and 5+ years of progressive data related work experience. Experience to include:

+ 1+ year of experience in data management, focusing on metadata management, data governance, and data lineage, with proven experience in cloud environments (AWS, Azure, or Google Cloud) and on-premise infrastructure.

+ 1+ year of hands-on experience with data cataloging tools (e.g., AWS Glue Data Catalog, AbInitio, Collibra), data lineage tracking tools (e.g., Apache Atlas, AbInitio, Collibra), and familiarity/exposure with data integration technologies (e.g., ETL, APIs, data pipelines)

**Desired Characteristics:**

+ AWS certifications such as AWS Cloud practitioner, AWS Certified Data Analytics - Specialty or AWS Certified Solutions Architect - Associate

+ Experience with hybrid cloud environments (combination of cloud and on-prem).

+ Skilled in Ab Initio Metahub development and support including importers, extractors, Metadata Hub database extensions, technical lineage, QueryIT, Ab Initio graph development, Ab Initio Control center and Express IT

+ Experience with harvesting technical lineage and lineage diagrams

+ Unix, Linux, Stonebranch, and familiarity with database platforms such as Oracle and Hive

+ Familiarity with SQL and data query languages for managing and retrieving metadata.

+ Knowledge of data governance frameworks (e.g., EDM Council's DCAM, GDPR compliance).

+ Familiarity with Collibra

+ Excellent communication and collaboration skills, strong analytical thinking and problem-solving abilities, ability to work independently and manage multiple projects, and strong attention to detail.

**Grade/Level: 09**

The salary range for this position is **85,000.00 - 140,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

**Eligibility Requirements:**

+ You must be 18 years or older

+ You must have a high school diploma or equivalent

+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

**Our Commitment:**

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

**Reasonable Accommodation Notice:**

+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

**Job Family Group:**

Information Technology