Mcccd pipelineaz com

Business, Entrepreneurialism, and Management

General and Operations Managers

Plan, direct, or coordinate the operations of public or private sector organizations.

Salary Breakdown

General and Operations Managers

Average

$113,620

ANNUAL

$54.62

HOURLY

Entry Level

$43,910

ANNUAL

$21.11

HOURLY


Current Available

General and Operations Managers

4,746

Current Available Jobs


Top Expected Tasks

General and Operations Managers


Knowledge, Skills & Abilities

General and Operations Managers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Administration and Management

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Personnel and Human Resources

KNOWLEDGE

English Language

KNOWLEDGE

Mathematics

SKILL

Active Listening

SKILL

Speaking

SKILL

Monitoring

SKILL

Social Perceptiveness

SKILL

Coordination

ABILITY

Speech Clarity

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Oral Expression

ABILITY

Written Expression


Job Opportunities

General and Operations Managers

  • Director of Knowledge Management & Training (Bento for Business) - Hybrid or Remote
    U.S. Bank    Phoenix, AZ 85067
     Posted about 9 hours    

    At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

    **Job Description**

    **The Company:** At Bento (a part of the U.S. Bank family), we believe there’s a better way for businesses to manage and control expenses. We genuinely care about people in everything we do, and are dedicated to building the best possible products and experiences at every touchpoint for our customers.

    If you thrive in a fast-growing environment, we’d love to talk to you. At Bento, every employee is responsible for delivering a best in class experience for our customers and employees, and shaping the next stage of evolution in payments and financial services. Join us to learn and grow together and make a real difference.

    **The Customer Success Function:** The Customer Success (CS) function works to ensure our customers maximize the value they receive from the solutions they acquired from us, while making them raving fans of the company. The CS team works to expand the solutions the customers utilize from the company, to provide more value to them as well as more revenue to the company.

    Practices within the CS function include: Customer Success Management (CS), CS Operations (CS OPS), Knowledge, Training & Sales Enablement (K&T), and Technical Support (TS).

    **The Knowledge Training & Sales Enablement Practice:** The Knowledge & Training (K&T) organization has three streams, Knowledge Management, Training Development & Delivery, and Sales Enablement. We are responsible for the development, delivery, enhancement & management of all education material, tools & knowledge networks, in a wide variety of formats (documents, presentations, videos, scripts, audio, In-App guidance, face-to-face, 1:1 and 1:many, and more) for our team members, customers and partners.

    **The Role: Director of Training & Education**

    + As the lead Training & Education you will be responsible for creating, evangelizing & driving the overall education strategy for all our stakeholders and audiences namely, customers, internal team members and Partners.

    + You will also be responsible for developing all the associated processes to run the Training & Education practice effectively & efficiently.

    **Primary Responsibilities** will include, but are not limited to:

    **Team & People Management & Development:**

    + Identifying excellent talent and growing the inclusive practice of hiring, onboarding & developing team members.

    **Process Development, Management & Practice Reporting**

    + Document processes to run the practice effectively and efficiently

    + Create methods of measurement for all projects & knowledge initiatives

    + Set up management information systems across all stages of Training to better make decisions and track people & practice performance, e.g., training needs analysis & feedback loops

    + Build reports and dashboards to share visibility, identify challenges and opportunities. Analyze data and identify trends, and areas that need action.

    **Project Management** :

    + Plan, gain stakeholder agreement & run ad hoc or tied to new product releases, quarterly & annual training projects and initiatives with little oversight.

    + Manage individual projects and overall programs, identify & mitigate risks

    + Ensure excellent reporting & project documentation, stakeholder & project management

    **Tools**

    + Ownership and/or Administration of Knowledge & Training tools and systems like the Learning Management System (Bento University & Academy), survey tools, etc.

    + Enhance existing platforms, improve UI & UX and overall learner experience with the tools & content

    + Contributions to the development & management of, content management systems, knowledge bases & partner portals

    **Training Development & Delivery**

    + You will need to strategically guide product education, build engagement with all our audiences, through onsite and remote interactions, professional learning events, and eLearning curriculum.

    + Analyze trends to determine what knowledge initiatives need to be run. Build curriculum & enhance the learner experience.

    + Enable our customers to train their own teams on Bento. Your role will be critical in increasing adoption of talech through training as well as driving educating for our customers at scale.

    + Enable our team members to service our customers effectively

    + Enable our partners to better sell our solutions

    + Development of training & knowledge assets including but not limited to knowledge articles, product documents & demos, release updates, work instructions, case studies, rich media assets, infographics, videos, simulations, presentations, wikis, confluence spaces etc. Continuously develop new material and enhance existing ones.

    + Plan, run & manage a monthly training calendar across all content & audiences as well as publish monthly newsletters/articles

    **Knowledge Networks & Collaboration** :

    + This role will require extensive collaboration & networking across multiple teams and internal organizations.

    + Including engagement & networking with vendors & external partners

    **Expected Results of Position:** The outcome of the Knowledge, Training & Sales Enablement team is a more educated community that more effectively and efficiently gets its work done. So, its measures of success overlap with the performance of the other teams in CS. It should be measured in the following ways:

    **Successful Customer Onboarding:** Support the CS team in delivering onboarding projects effectively by educating customers to self-board and go live. Delivering learning assets to support this phase of the customer journey.

    **Successful Ongoing Customer Management:** Support the CS team with maximizing value the customers gain from our solutions. Delivery of accurate knowledge articles, training videos and educational material. Performance of the material - views, courses taken, content usage etc.

    Usage of key functions within Bento - increased feature usage, identify correlation between customers who have completed training and adopted new features, etc.

    **Content, Knowledge Asset Creation and Management:** Development of material (knowledge artifacts) to support our stakeholder function’s objectives. This will be measured by the number of a) new and b) improved knowledge artifacts c) adoption of platforms & consumption of content.

    + The creation, update, and management of knowledge assets for our teams, partners, vendors & customers

    + Creating training decks, work instructions, FAQs, assessments, knowledge articles, product documents, release updates, process flows, templates, job descriptions, and case studies, infographics, videos, simulations, presentations, Wikis & confluence spaces.

    + Prepares documentation for new or existing Knowledge, Audit, review and approves Knowledge Submissions

    + Retire outdated content, update existing content across platforms

    + Outline and determine content success and utilization criteria and implement management processes to support the continuous development, improvement or retirement of content

    + Develop and outline the review criteria for ongoing management of existing content and build processes to support this initiative

    + Create and execute a monthly Company digest to spread awareness of Bento initiatives, business information and highlights

    **Successful Knowledge Management for Customers & for the Technical Support teams** (Tier1, Tier2)

    + Improve quality of the customer Knowledge Base & Agent knowledge base - this should result in lower call talk times, reduced escalations, quicker resolutions on cases & higher quality scores.

    + Build & run training programs & learning paths for ongoing development of our teams across, product, process, management, customer experience training, personal growth, leadership, etc.

    **Strong Sales and Partner Enablement:** Through effective training & knowledge initiatives train partners to better sell our products. This should result in increased win rates and quicker close times.

    Directly and through subordinates, delivers, administers, and evaluates training programs that support the organizational needs and strategic plan. Interfaces with senior leaders and training management team to understand and identify needs and ensure the effective implementation, communication, administration, and assessment of training programs. Works closely with peer group and broader organization to deliver excellence, while understanding the business, market trends, and emerging multi-industry themes. Analyzes training needs and partners with subject matter experts to provide input on course delivery. Works with Learning & Development leaders to ensure course materials are current and relevant to training needs. Tracks and analyzes training programs by examining learner's satisfaction levels, proficiency testing, and job performance. Provides leadership to Training Managers and sets the strategy for the overall Training team. While highly collaborative in style, drives results with purpose, speed, and agility, delivering against business specific needs, while championing a broader One U.S. Bank approach.

    **Our Ideal Candidate Has:**

    + 12+ years of relevant experience of Training Development & Delivery including Customer education, Partner & Sales education as well as robust Internal Employee training & development.

    + Five or more years of management experience

    + Well-practiced in L&D & KM operations management, people management & development experience

    + Experience crafting Training & Knowledge Management solutions & implementing them

    + Experience in instructional design principles, creating/managing the creation of rich media training content. Proven expertise with SaaS solutions and cloud technologies - experience within the payments space is a bonus.

    + Strong experience with tools used for training including CMS & CRM tools – e.g. Salesforce, Service Cloud, Confluence, Customer Success Mgt platforms, LMS, In-App Guidance, BI tools, etc.

    + Is high on execution, data driven and analytical with a propensity for hands-on work

    + Excellent project management & process development skills

    + Ability to adapt to a rapidly changing product and respond strategically to customer needs

    + Strong interpersonal skills and track record of building collaborative relationships, has superb communications & presentation skills

    Preferred Skills/Experience

    - Thorough knowledge of the business line assigned to

    - Strong consultative, project management, analytical, planning and organizational skills

    - Ability to interact effectively with all levels of management

    - Master's degree preferred

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

    **Benefits:**

    Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

    Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .

    **EEO is the Law**

    Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.

    **E-Verify**

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

    Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $175,950.00 - $207,000.00 - $227,700.00

    Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

    U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.


    Employment Type

    Full Time

  • Sr Director, Data Center & AI Developer Marketing
    Intel    Phoenix, AZ 85067
     Posted about 9 hours    

    **Job Description**

    The Senior Director role is responsible for leading a strategy marketing team to accelerate the Data Center and AI business with artificial intelligence customers and developer communities. The team is responsible for growing awareness and preference for Intel-based solutions across workloads and deployment models. The team is responsible for the overall marketing strategy, audience-specific messaging, content development, and sales training for the artificial intelligence and developer communities. They will work closely with the business unit, marketing teams across Intel, and the sales teams to create and execute a winning marketing strategy.

    **Key Responsibilities include**

    + Lead the team in crafting and socializing a focus dedicated to AI product and platform messaging, value prop development, analyst testing and review process. Will focus on AI solutions marketing strategy and content development that will be embedded into end user full-funnel continuous outbound campaign motion. Including an increase in an AI developer and data science audience focus, used for new AI content and messaging for these audiences and defining the end user journey.

    + Continuously drive alignment and communication with the solutions business unit, sales, and marketing on the overall strategy, solution priorities, product positioning, and other marketing imperatives.

    + Be the marketing partner for sales team, equipping sales with winning marketing plans, proof points and value propositions, impactful content, training, messaging, and sales resources.

    + Collaborate closely with broader solutions business unit teams to represent the voice of the artificial intelligence and developer audiences for key marketing initiatives including events, product launches and positioning, passthrough messaging, competitive positioning, branding, and broader campaigns.

    + Build and cultivate a world-class marketing team, energized, customer obsessed, and with deep insight and expertise in artificial intelligence solutions and usages, including developer experiences

    **Qualifications**

    **Qualifications:**

    + MS in Marketing or Business Administration. MBA Preferred.

    + 10+years of product marketing experience in a technology company

    + 3+ years experience in an AI marketing role focused on developers and/or data scientists

    + Proof of working experience and understanding of datacenter and artificial intelligence, solutions, usages, and ecosystem

    + Strong understanding and working experience of artificial intelligence, pain points, and priorities

    + Experienced leader of people. History of developing others, recruiting top talent, and getting them to collaborate as a high-functioning team.

    + Strong communication and influencing skills including experience working in matrixed environment and presenting to executives, customers, and technical audiences.

    **Inside this Business Group**

    Global Marketing & Communications is responsible for Intel's brand management, end-user product marketing and go-to-market activation strategy for direct and indirect marketing programs worldwide

    **Other Locations**

    US,AZ,Phoenix;US,CA,Folsom;US,CA,Santa Clara

    **Covid Statement**

    Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.

    **Posting Statement**

    All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

    **Benefits**

    We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, and benefit programs. Find more information about our Amazing Benefits here: https://www.intel.com/content/www/us/en/jobs/benefits.html

    **Working Model**

    This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. **In certain circumstances the work model may change to accommodate business needs.**


    Employment Type

    Full Time

  • Digital Project Manager - REMOTE
    Raytheon Technologies    Tucson, AZ 85702
     Posted about 9 hours    

    Digital Project Manager - Legal and Compliance Operations & Transformation

    Job Summary:

    The Digital Project Manager is a member of the Operations & Transformation team, within RMD Legal & Compliance

    The successful candidate will support the implementation of RMD Legal and Compliance digital transformation strategies; collaborate with subject matter experts to analyze business processes; understand and identify digital opportunities; develop and support solid business cases; conduct trade studies for new digital solutions; collaborate to develop and validate requirements; integrate solutions that significantly improve performance, efficiency and reduce cost across all Legal and Compliance practice areas, such as legal, global trade, ethics and business conduct, compliance monitoring & risk assessment, anti-corruption policy & analysis, investigations and disclosures, and special compliance programs.

    The role will also collaborate with RTX Corporate Enterprise Services team, to integrate enterprise digital solutions and to ensure RMD Legal and Compliance requirements are met and that impacts to our execution are understood and managed. This role reports to the Digital & Data Transformation Lead.

    Successful candidate will possess the following:

    + Strong interpersonal, project management, and passion to implement change across the businesses

    + Ability to work effectively and efficiently in a fast paced, dynamic environment with time critical requirements

    + Developing partnerships with other RMD and Corporate organizations

    + Compassion, understanding, and a commitment to always doing the right thing, even if doing the right thing takes more time and involves more people

    + Demonstrates a customer service mindset

    + Ability to effectively work with and communicate with all levels of leadership and individual contributors on the team

    Qualifications you must have:

    + Minimum of 8 years’ work experience in Technical Project Management

    + Minimum Bachelor’s degree, preference for Engineering, Business Management or IT

    + Previous work experience developing and validating robust business cases

    + Engaging with internal customer/user requirements and translating those requirements into a desired, right sized solution

    + Experienced with conducting trade studies and implementing recommended solutions

    + Previous experience translating and articulating current and/or future state into a process flow diagrams

    + Experience collaborating with digital teams, security, and third-party vendors to evaluate and integrate solutions into our existing digital environment

    + Experience in data analysis leveraging tools such as PowerBI, BOBJ, SharePoint and advanced Excel.

    + Previous experience driving change management initiatives

    Qualifications we value:

    + Experienced in Six Sigma/Lean Methodologies

    + CORE

    + Robotic Process Automation experience

    + Proven effective change agent, able to energize organizations to embrace and pursue change

    + Excellent written and presentation skills, with the ability to clearly and competently convey key messages to senior leaders

    + Sense of urgency that matches the needs of the organization

    Employee Referral Award Eligibility: Only employees currently within RMD and RI&S have the potential to receive a Referral Award for submitting a referral to RMD and RI&S roles. ALL eligibility requirements must be met (see guidelines) to receive the Referral Award.

    Requires advanced to expert knowledge of work area typically obtained through advanced education combined with experience.

    May have broad knowledge of project management. Requires substantial knowledge of RTX projects, programs or

    systems in order to provide enhancements within job area. Typically requires: A University Degree or equivalent experience and minimum 8 years

    prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience

    Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a

    minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations.

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.


    Employment Type

    Full Time

  • Senior Project Manager - Human Resources Portfolio Delivery
    Wells Fargo    Phoenix, AZ 85067
     Posted about 9 hours    

    **About this role:**

    Wells Fargo is seeking a **Senior Project Manager** who will have the responsibility for managing complex change work for product area(s) within the **Human Resources Portfolio Delivery Team** . They will develop and communicate the product's vision to be fulfilled by their agile team and will work with both internal and external stakeholders to represent the voice of the business .

    **In this role, you will:**

    + Act as an advisor to leadership to develop or influence success of programs, project performance and prioritization for planning, communications, and engagements across change management

    + Lead the strategy and resolution of highly complex and unique challenges requiring full understanding of project impacts and comprehensive engagement.

    + Deliver solutions that are long-term, large scale and require planning and progression, financial management, status reporting, effective communication and ongoing risk assessment, ensuring regulatory and policy compliance.

    + Engage with key stakeholders, executive leadership, project leads, project team, portfolio sponsors and portfolio leaders to promote success of programs and project performance or prioritization

    + Employ project management best practices to deliver long-term projects that are large scale in nature and require planning and progression

    + Monitor and report on the health of project/product components - financial, dependencies, risks, issues and schedule

    + Engage with leaders, stakeholders, SMEs, scrum team, to ensure success against stated objectives, ensuring the team is building the right solutions.

    **Required Qualifications:**

    + 4+ years of Project Management and Methodologies, Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    **Desired Qualifications:**

    + Experience with creating and presenting PowerPoint presentations to senior and executive leaders

    + Ability to build relationships at senior levels and ability to drive decision making through a collective building approach

    + **Knowledge of Workday HR functional areas** (Reporting, Core HR, Payroll, Time, Absence, Benefits, Compensation, Talent Management, Talent Acquisition)

    + A track record of managing multiple initiatives and business critical priorities to conclusion while maintaining a high degree of quality in a fast-paced environment

    + Experience with **Agile** methodology and routines

    + Ability to influence and manage cross functional work streams to execute projects with quality and on-time

    + Experience leading technology projects with technical staff

    + Experience with HR systems in a global environment with multiple integrations

    + Experience interpreting business and technical needs and translating them into user stories

    + Experience with Project Management tools: MS Projects, JIRA, Teams, Excel, PowerPoint, Sharepoint

    + PMP, PMI-ACP, Certified Scrum Master or other Agile Certifications a plus

    **Job Expectations:**

    Ability to travel up to 5% of the time

    **Position Locations** :

    Preferred Locations: Charlotte OR Minneapolis OR West Des Moines OR

    San Antonio OR Dallas (Irving) OR Phoenix OR Chandler, AZ

    Relocation assistance is not available for this position

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Company:** WELLS FARGO BANK

    **Req Number:** R-209943-5

    **Updated:** Fri Sep 30 02:01:34 UTC 2022

    **Location:** Phoenix,Arizona


    Employment Type

    Full Time

  • Senior Project Manager - Human Resources Portfolio Delivery
    Wells Fargo    Chandler, AZ 85286
     Posted about 9 hours    

    **About this role:**

    Wells Fargo is seeking a **Senior Project Manager** who will have the responsibility for managing complex change work for product area(s) within the **Human Resources Portfolio Delivery Team** . They will develop and communicate the product's vision to be fulfilled by their agile team and will work with both internal and external stakeholders to represent the voice of the business .

    **In this role, you will:**

    + Act as an advisor to leadership to develop or influence success of programs, project performance and prioritization for planning, communications, and engagements across change management

    + Lead the strategy and resolution of highly complex and unique challenges requiring full understanding of project impacts and comprehensive engagement.

    + Deliver solutions that are long-term, large scale and require planning and progression, financial management, status reporting, effective communication and ongoing risk assessment, ensuring regulatory and policy compliance.

    + Engage with key stakeholders, executive leadership, project leads, project team, portfolio sponsors and portfolio leaders to promote success of programs and project performance or prioritization

    + Employ project management best practices to deliver long-term projects that are large scale in nature and require planning and progression

    + Monitor and report on the health of project/product components - financial, dependencies, risks, issues and schedule

    + Engage with leaders, stakeholders, SMEs, scrum team, to ensure success against stated objectives, ensuring the team is building the right solutions.

    **Required Qualifications:**

    + 4+ years of Project Management and Methodologies, Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    **Desired Qualifications:**

    + Experience with creating and presenting PowerPoint presentations to senior and executive leaders

    + Ability to build relationships at senior levels and ability to drive decision making through a collective building approach

    + **Knowledge of Workday HR functional areas** (Reporting, Core HR, Payroll, Time, Absence, Benefits, Compensation, Talent Management, Talent Acquisition)

    + A track record of managing multiple initiatives and business critical priorities to conclusion while maintaining a high degree of quality in a fast-paced environment

    + Experience with **Agile** methodology and routines

    + Ability to influence and manage cross functional work streams to execute projects with quality and on-time

    + Experience leading technology projects with technical staff

    + Experience with HR systems in a global environment with multiple integrations

    + Experience interpreting business and technical needs and translating them into user stories

    + Experience with Project Management tools: MS Projects, JIRA, Teams, Excel, PowerPoint, Sharepoint

    + PMP, PMI-ACP, Certified Scrum Master or other Agile Certifications a plus

    **Job Expectations:**

    Ability to travel up to 5% of the time

    **Position Locations** :

    Preferred Locations: Charlotte OR Minneapolis OR West Des Moines OR

    San Antonio OR Dallas (Irving) OR Phoenix OR Chandler, AZ

    Relocation assistance is not available for this position

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Company:** WELLS FARGO BANK

    **Req Number:** R-209943-1

    **Updated:** Fri Sep 30 02:01:34 UTC 2022

    **Location:** Chandler,Arizona


    Employment Type

    Full Time

  • Fire Protection Project Manager and Designer
    Western States Fire Protection Company    Tucson, AZ 85702
     Posted about 9 hours    

    Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.

    Protecting lives and property since 1985, WSFP and its subsidiaries specializes in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.

    What we offer:

    + Health, Life, Dental and Vision Insurance

    + Flex Spending (FSA) (Cafeteria Plan)

    + 401(k) Plan

    + Employee Stock Purchase Plan

    + Paid Time Off (PTO)

    + Paid Holidays

    Fire Protection Project Manager and Designer

    This individual will design, coordinate, and project manage the fire sprinkler systems for commercial, industrial, and residential buildings. He or she will design and create the finished representation for the sprinkler systems using drawing and drafting skills and tools. The drawings produced will be used as a guide by every other link in the chain of construction, both on-site and in the office. This person will have responsibility for the initial planning of a project including scheduling of time, creating material stock listing, analyzing changes, and solving problems.

    Job Responsibilities

    + Review construction contract documents and coordinate with sub-contractors and General Contractor/owner to gather the required information to design the project’s sprinkler system

    + Through use of analytical thinking and problem solving, determine construction feasibility and systems possibilities

    + Create detailed drawings through extensive use of AutoCAD, AutoSprink, or HydraCAD type programs

    + Create stock list for all material required throughout the project

    + Perform hydraulic calculations

    + Develop initial schedules for preliminary project work

    + Maintain design historical records and historical records for all functions for future use

    + Develop positive and ongoing relationships with customers to ensure company is meeting customers’ expectations

    + Coordinate with other departments within office to ensure proper handover of job information

    + Conduct long range project planning and scheduling

    + Monitor and manage projects to comply with safety, quality, productivity, and profitability requirements

    + Directly manage field labor force of assigned project to assure maximum productivity

    + Track employee hours and crew mix rates for each project

    + Ensure proper staffing is in place on each project

    + Identify changes in projects that impact cost, schedule, or labor requirements

    + Make sure change orders/change estimates are completed in timely manner

    + Prepare and monitor project billings for accuracy and maintenance of a positive cash flow

    + Continually monitor progress of projects; review reports to ensure compliance with schedule and budgetary guidelines

    + Assist/lead during field check stage of the project

    + Forecast future manpower requirements

    + Oversee work of subcontractors

    + Ensure work complies with codes and permits

    + Administer construction contracts, approve work quality and payment requests

    + Report to owner and general contractor about progress and any necessary modifications required

    + Recommend improvements in project management procedures and overall company business practices

    Job Qualifications

    • Construction Management degree or applicable other degree from a technical school or college• NICET certification. Either “In Training”, or NICET Level I, II, III, or IV certified.• Demonstrated ability with AutoCAD, AutoSprink, HydraCAD, or other specialized fire sprinkler layout software• Proven ability and track record of performing work in a timely manner and meeting deadlines• Three years successful construction industry experience with knowledge of Fire Protection industry• Supervisory experience is a plus• Three years experience in commercial. industrial, and residential design is preferred• Detail-oriented and skilled in free hand and mechanical lettering and drawings• Willing to coordinate and work well with others• Excellent communication skills-written and verbal• Ability to regularly travel overnight, with or without reasonable accommodation• Willing to pass a post-offer drug test, background and reference check

    All qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin or status as a qualified individual with a disability or protected veteran.

    VEVRAA Federal Contractor


    Employment Type

    Full Time

  • Director, Litigation Operations
    USAA    Phoenix, AZ 85067
     Posted about 9 hours    

    **Purpose of Job**

    About USAA

    USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

    Job Profile Summary

    We are currently seeking a Director, Litigation Operations to work in a Hybrid Work Environment from one of our USAA office locations to include Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, or Tampa, FL. This Director will be part of the Litigation Operations team at USAA overseeing a team of Litigation Managers and Litigation Claims Advisors.

    Leads unit of assigned Litigation Managers. Responsible for workflow, administration, developing employee technical skills, and evaluating performance of Litigation Managers. Provides high-level technical advice and supervision on litigated cases. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice and empathy.

    **Job Requirements**

    **Primary Responsibilities:**

    + Identifies and handles existing and emerging risks that stem from business activities and the job role.

    + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

    + Follows written risk and compliance policies, standards, and procedures for business activities.

    + Directs, develops and leads a team of claims litigation professionals who handle all litigation arising out of the Auto, Property and Small Business Insurance contract.

    + Accountable to deliver operational litigation results, including external legal expense, case quality, and member service.

    + Collaborates with Claims Operations leaders to drive business results, manage litigation risk and find opportunities to strengthen overall claim handling.

    + Manages workflow and ensures quality control.

    + Participates in case authority and strategy conferences on litigated cases.

    + Monitors and provides recommendations for retention of panel defense attorneys and firms.

    + Accountable for reviewing, auditing, and approving legal expenses and fees.

    + Responsible for hiring, employee development, performance evaluation, counseling, and all manager related administrative functions.

    + Responsible for ensuring litigation documentation records are current and complete across the team.

    + Works closely with management to develop procedures, policies and objectives.

    + Ensures that all policies and procedures, including compliance, regulatory, performance and customer service standards are met or exceeded.

    + Within authority limit, independently analyzes, and helps support, investigate, negotiate and resolve highest severity and/or most complex claims.

    + Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

    **Minimum Requirements:**

    + Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

    + 8 years of progressive customer service, operational, or military experience, to include a minimum 6 years of P&C experience in claims or claims litigation.

    + 3 years of direct team lead or management experience required.

    + Extensive experience developing claim or litigation strategy and negotiation of complex P&C claims.

    + Advanced knowledge of P&C policies and legal regulations.

    + Advanced knowledge of regulatory compliance related to claims and claims litigation.

    + Experience handling large losses auto, property or commercial.

    + Demonstrated ability to build rapport and successful relationships with vendor law firms

    + Excellent verbal and written communication skills.

    + Subject-matter-expert knowledge of Microsoft Office Tools and applicable software.

    **Preferred Experience:**

    + Bodily Injury/Uninsured Motorist Subject-matter-expert-knowledge

    + Personal Injury Protection Subject-matter-expert knowledge

    + Experience with litigation expense management

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    **Compensation:**

    USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700 ***** .

    Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

    ***Geographical Differential** : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

    **Shift premium** will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

    **Benefits:**

    At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    To see details on our outstanding benefits, visit **USAA Total Rewards.**

    Relocation assistance is **not** available for this position.

    _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.


    Employment Type

    Full Time

  • Project Manager
    Universal Technical Institute    Phoenix, AZ 85067
     Posted about 9 hours    

    As an IT Project Manager, you will plan, execute, and finalize projects according to deadlines and budgets, including allocating resources and coordinating the efforts of team members to deliver results. You will manage the scope, schedule, document project objectives, risks, communication and oversee quality control throughout the life cycle. Ensure goals and objectives of the project are accomplished within time and scope and are successfully aligned to desired business outcomes.

    + Develop full-scale project plans and documentation (RAID log, RACI, status reports.)

    + Act as a liaison between project team, management, stakeholders, and vendors. Work with project team to accomplish deliverables.

    + Develop and maintain regular reports to executive leadership, project team members, and stakeholders.

    + Facilitate assigned projects throughout each project’s lifecycle. Oversee projects of varying scope.

    + Manage impediments, risks, dependencies and resourcing needs across stakeholders and leaders as appropriate.

    + Determine resource allocations for the defined project tasks and monitor tasks to completion. Manage and maintain project scope.

    Education / Experience

    + Bachelor’s degree in business administration, computer science, Information technology, or related technical/business discipline.

    + Minimum 4 years managing projects. IT experience preferred.

    + PMP or equivalent Project Management certification preferred.

    Skills

    + Outstanding interpersonal skills; excellent verbal and written communication skills.

    + Knowledge of Software Development lifecycle processes, along with Project Management tools like MS Project, Jira, Azure DevOps.

    + Experience in waterfall and knowledge of agile methodology.

    + Review, analyze, and act on specific internal and external customer feedback.

    + Strong organizational skills: ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.

    + Effective influencing and negotiating skills.

    Job ID: 2022-3121

    External Company Name: Universal Technical Institute

    External Company URL: www.uti.edu

    Street: 4225 E Windrose Drive, Ste 200

    Telecommute: Yes


    Employment Type

    Full Time

  • Brookline College - Program Director, Surgical Tech
    Unitek Learning, Inc.    Tucson, AZ 85702
     Posted about 9 hours    

    At Brookline College, we are dedicated to our students’ success and committed to providing them with our best service from start to finish. Our helpful admission representatives will help students define their goals and choose a program. Our experienced instructors will educate their students and provide hands-on training. Our devoted staff will support and help every student complete their program, and once they graduate, they’ll assist the student with their job search.

    We are looking for a Program Director, Surgical Tech to join our team.

    The Program Director ensures the delivery of quality education by managing the assigned academic curriculum, ensuring proper instruction and delivery of resource materials, managing the learning environment and facilitating the use of the institution’s curriculum and learning materials. The Program Director serves as the on-site program administrator and is the principal leadership for the programs overseen thus must possess academic or experiential qualifications that are related to the programs of study. The Program Director has shared responsibility for maximizing the successful retention and graduation rates of enrolled students.

    + Ensure that assigned program maintains compliance with corporate, state and regulatory policies and procedures

    + Monitor and maintain suitable textbook, supply, instructor’s material, and equipment inventory for program that are within those required/approved for the program

    + Ensure approved curriculum and ancillary materials are being used by the instructor

    + Participate in program budgeting process and maintain fiscal responsibility for programs overseen

    + Assist Registrar with student schedules, ensuring accuracy and accord with approved curricula

    + Develop schedule changes and submit them to the Registrar and Director of Education

    + Participate in the evaluation of transfer credit review and award

    + Establish and maintain advisory committees in order to ensure curricula are compatible with employer needs

    + Collaborate with other college leadership staff to achieve desired organizational results in areas of customer satisfaction, student retention, staff retention, graduation rates and satisfactory student progress

    + Ensures customer satisfaction by understanding student and employer needs, analyzing customer feedback and implementing appropriate improvement initiatives

    + Assist the DOE with leading and managing the program overseen through interviewing, training, reviewing and developing quality faculty

    + Foster faculty and staff development and professional growth

    + Provide quality student services by ensuring proper and timely orientation, and advising and documenting students on academic issues

    + May have some teaching responsibilities depending on the size of the program

    + Participate in the informal resolution of conflicts between students and faculty

    + Provide academic advising to students who request or need it

    + Participate in evaluating the viability of new program/course requests and modifications of existing courses/programs as requested by the program faculty

    + Mediate personality and philosophical conflicts within program area overseen

    + Create and process required reports

    + Conduct regular faculty meetings in order to ensure that faculty and staff are informed and up-to-date on College matters

    + Initiate procedures for necessary repairs and maintenance of program equipment and facilities

    + Attend Director of Education/Education meetings

    + Assist with the maintenance of faculty credentials and required documentation

    + Assist with the maintenance of faculty credentials and required documentation

    + Other duties as assigned by Director of Education or Campus Director

    + A minimum of three (3) years experience directly related to the programs overseen is required

    + Must have experience working with computer programs, including: Microsoft Word, Excel, PowerPoint, and the ability to work with designated Brookline databases

    + Preferred minimum of one (1) year of management and/or educational leadership experience

    + Documented formal education/training in the field of study for which the program is preparing students to enter (formal education or training in a closely related field may be considered)

    + Teaching experience preferred

    + The Program Director must be able to communicate effectively with individuals at all levels of the organization and with third parties regardless of their level, of education, sophistication, or socioeconomic, cultural, and ethnic backgrounds

    + Effective interaction across departmental boundaries must be maintained

    ID: 2022-4465

    External Company Name: Unitek Learning, Inc.

    External Company URL: www.uniteklearning.com

    Street: 5441 E 22nd St

    Telecommute: No


    Employment Type

    Full Time

  • Senior Integration Project Manager
    UKG (Ultimate Kronos Group)    Phoenix, AZ 85067
     Posted about 9 hours    

    Senior Integration Project Manager

    **General Information**

    Ref #:

    20220029689

    Travel Amount Required:

    Up to 25%

    Job Type:

    Regular-Full Time

    Location:

    USA - USA - Remote

    **Description & Qualifications**

    Description

    The Integration Project Manager, part of the UKG Global Integrations team, is expected to manage all integration project aspects and resources in order to ensure timely, efficient, successful integrations. Responsibilities may include but are not limited to the following:

    • Develop and utilize project plan templates to set typical project milestones and times in order to set expectations with internal and external teams

    • Prepare assigned project resources with necessary project-related information, ensuring proper understanding of project requirements, roles & responsibilities, work processes, and success criteria

    • Define the project schedule with the customer

    • Lead status and planning meetings

    • Participate in discovery meetings through project post-mortems

    • Lead daily stand ups as needed and prioritizing projects as required

    • Work with various team members (both UKG and customer teams) to resolve project and process issues in a timely manner and document any issues

    • Communicate and publish project status to the project team

    • Manage project scope to meet project success criteria while maximizing value brought to customers and revenue generated for UKG

    • Lead assigned projects to successful completion within appropriate time frame

    • Assist with developing new processes and tools that improve the performance and effectiveness of the project management delivery

    Qualifications

    5 plus years of client facing project management work experience in a software/technical implementation environment preferred. Knowledge and experience with integration work a plus

    • Bachelor’s Degree preferred

    • Broad knowledge of HRMS, Payroll, time & labor management, or similar domain knowledge a plus

    • Experience managing high volume client facing implementation projects simultaneously

    • Strong experience scheduling, preparing presentations and status reports as well as analytical skills

    • Superb written and oral communication skills required

    • Strong leadership skills with the ability to work as part of a project team

    • Ability to perform multiple tasks ranging from project management to coaching other team members

    • Ability and willingness to travel up to 25% as needed

    Company Overview

    Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at **www.ukg.com/careers**

    EEO Statement

    **Equal Opportunity Employer**

    Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

    View The EEO is the Law poster (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) and its **supplement** .

    View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

    UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

    Colorado Pay Law

    The pay range for this position in Colorado is $74,300-$95,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

    Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers .

    This information is provided per the Colorado Equal Pay for Equal Work Act.

    **Disability Accommodation**

    For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.


    Employment Type

    Full Time


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