Technical Writers

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

**Internship Program Summary:**

At Iron Mountain, we rely on hiring top early career talent who are diverse, innovative, energetic, and inspiring. We offer a 12 week internship program tailored to you to ensure you are set up for success as you begin the early part of your career. Our internship program is designed to empower you to reach your full potential through meaningful and impactful work. We continuously recognize and value the need for early career talent and are committed to ensuring we equip our interns with an exciting, unique, and invaluable experience while they are with us.

During the internship, you will be able to complete critical real world work along with multiple internal Iron Mountain teams while contributing to our digital growth aspirations. You will also experience:

+ Structure Development over a 12 week program including (starting on 05/21/2025- 08/13/2025):

+ Professional Skills

+ Business Acumen

+ Executive Speaker Series

+ Consistent Feedback and Evaluation

+ Networking with other interns and adept professionals

+ Diverse, inclusive, and innovative environment & culture

+ Stability and growth

**Job Summary**

Iron Mountain is seeking a rising senior for the role of Technical Writer Intern. Interns will document product features and create instructional content to support adoption and learning, focusing on a single product throughout their internship. This role will take direction from the Documentation Manager and will work with Engineering, UX, QA and Product Management.

Job Duties:

+ Write easy-to-understand user interface text, online help and user guides

+ Create virtual tutorials and videos

+ Upload and maintain documentation on collaboration site

+ Proofread and edit documents submitted by team

+ Provide a quick turnaround and meet all deadlines

**Education Qualifications:**

+ Currently pursuing a Bachelor’s degree with an expectation that degree will be obtained between December 2025- July 2026

+ Must be returning to the course of study following completion of the internship

+ Pursuing a degree in Media, Communications, English or related field

**Requirements:**

+ Participation in the internship program requires that you are located in the continental United States for the duration of the program

+ Must be authorized to work in the US without restriction (this role is not eligible for visa sponsorship now or in the future)

+ This is a 40 hour per week assignment, lasting 12 weeks with the expected start date being May 21, 2025 and ending on August 13th, 2025

**Preferred Qualifications:**

+ Knowledge of machine learning data preparation techniques, machine learning models and AI technology

+ Self-motivated to complete work assignments and learn new software and tools

+ Strong attention to detail and ability to proofread and edit

+ Receptive to feedback on work

+ Initiative to solve problems independently

**Along with your resume, please share one or more samples that you have written.**

Category: Other Designations

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

**Requisition:** J0081184

**Primary City/State:**

Arizona, Arizona

**Department Name:**

**Work Shift:**

**Job Category:**

Revenue Cycle

Explore and excel. At Banner Health, health care is a team effort. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients.

The mission of the **Clinical Documentation Improvement Department** is to, “ Facilitate concise clinical documentation to appropriately reflect patient acuity, risk of mortality, and resource utilization in order to properly reflect patient care given and optimize organizational goals.” This mission also supports the accurate translation of diagnoses into ICD-10 codes for patient billing and capture of quality metrics.

**As a successful** **Clinical Documentation Improvement** **Specialist will need to have at a minimum 2-4 years of hospital acute-care or relevant clinical experience. Time in OR, ED or ICU may strengthen a candidates profile. Level of education may be either registered nurse with active licensure in state worked or graduate of foreign medical school with Doctor of medicine degree.**

**This is a fully remote position and available if you live in the following states only: AK, AL, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, MI, MN, MO, MS, NC, ND, NE, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI & WY.** This position is fully remote with travel less than 15% of the time to either a Banner corporate or hospital site. With this remote work, candidates must be self-motivated, possess moderate to strong tech skills and be able to meet daily and weekly productivity metrics. Business hours are Monday-Friday, 8 hour shifts with no weekends or holidays. **Apply today!**

POSITION SUMMARY

This position is responsible for reviewing content of the medical record and assisting in the clarification of any documentation ambiguities noted. This position is a member of the clinical team and acts as a consultant/subject matter expert to facility staff and Providers related to medical record clinical documentation requirement to ensure the overall completeness, compliance and specificity of Provider documentation exists. This position is responsible for identifying and capturing additional revenue opportunities and will also be the documentation liaison for the facility between acute care coding and Providers.

CORE FUNCTIONS

1. Provides subject matter expertise related to DRG, clinical documentation opportunities and requirements. Serves as an essential member of the clinical team, emphasizing their role in reviewing content of the medical record, assisting in the clarification of documentation ambiguities. Serves as the liaison between acute care coding and Providers to explain, educate and assist in the needed documentation requirements to accurate conversion from the “clinical language” to the needed “coding language” in order to capture revenue.

2. Conducts accurate and timely concurrent record reviews, recognizing opportunities for documentation improvement through specialized training and software. Utilizes available resources to formulate clinically credible “documentation clarification questions” for members of the clinical team aimed at improving the accuracy of the documentation process which is followed by effective and appropriate communication with Providers and timely follow up on all cases.

3. Ensures data integrity of the clinical documentation database through compliant, accurate and appropriate entries, which include but is not limited to, accurate input of case data, correct assignment of documentation clarification types and Provider responses, and ensuring precise case reconciliation with correct DRG shifts recorded.

4. Ensures the accuracy and completeness of clinical information used for measuring and reporting Provider and facility outcomes (coding assignments, HAC, quality of care, facility and system initiatives) while facilitating HIMS dept compliance of time requirements for coding and billing revenue cycle.

5. Educates customers through presentations and/or reports for clinicians and facility management on clinical documentation opportunities, acute care coding and reimbursement issues, as well as performance improvement methodologies.

6. Serves as member of facility task force meetings, and as requested attends facility steering committee meetings and/or other facility meetings.

7. This position works independently in a remote work model and has multi-facility/entity responsibility, with no direct budgetary oversight. This position is a member of the clinical team ensuring accuracy and compliance with acute care coding assignments, POA status, HAC, quality of care, supports specific Hospital and System initiatives, and aids HIMS Dept in meeting their time requirement of the coding and billing revenue cycle. Extensive interaction with Providers, HIMS professionals, nursing and other ancillary staff. Internal Interactions: All levels of nursing management and staff, medical staff, Providers and all other members of the interdisciplinary health care team. External Interactions: Physicians and their office staff.

MINIMUM QUALIFICATIONS

Must possess a strong knowledge of clinical care as normally obtained through the completion of a bachelor’s degree in nursing.

Requires Registered Nurse (R.N.) license in state of residence.

Requires two to four years of recent acute care experience either in a Hospital or Surgical setting. Must have the ability to interface with multiple software applications, work independently, possess demonstrated critical thinking skills, problem-solving abilities, communication and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format.

PREFERRED QUALIFICATIONS

Experience with acute clinical documentation programs or coding. Certified Clinical Documentation Specialist, Certified Coding Specialist credential.

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

**40249BR**

**Requisition ID:**

40249BR

**Business Unit:**

TSU

**Job Description:**

CDM Smith is an engineering and construction firm delivering legendary service, smart solutions for the environment and infrastructure, and an unmatched experience for our clients and employees. Our firm works with clients around the world to implement solutions to meet current and future needs. CDM Smith is not considering consulting firms for this position.

We are open to full-remote and hybrid schedules for this position.

- Under general direction, writes, edits and coordinates use of basic to advanced project technical specifications related to the engineering and architecture professions, using multiple specification platforms; MasterSpec, SpecsIntact, SpecPoint or client based content.

- Coordinates review of Division 00/01 with project managers and firm’s counsel. Can include integrating client front ends or generating EJCDC, DBIA or AIA front ends.

- Develops, maintains, and updates project specifications table of contents (TOC) based on section lists received from each discipline.

- Creates, updates, and maintains specification section development responsibility worksheets.

- Incorporates appropriate federal, state, and local requirements (including state or federal funding agency checklists, if applicable).

- Leads the quality checking process for the project technical specifications.

- Provides regular updates to each project’s PM and design engineer.

- Reviews project drawings for specification continuity.

- In partnership with other specification writers, Community of Practice (CoP) leaders and discipline leaders, updates and maintains the master specifications library. Recommends updates to specifications library and other related policies and procedures.

- Participates in writing new master specifications for the firm’s library as needed. Coordinates specific master specification divisions knowledge base as part of team.

- Uploads specifications sections into specifications systems (ex: ProjectWise) Compiles and maintains a complete project manual to be used for duplication and ad hoc reporting.

- Train, mentor, and encourage staff in developing spec writing proficiency and convey the importance of the specifications in concert with project delivery models.

- Coordinates the work of intermediate and entry level spec writers on assigned projects.

- Confirms and coordinates with administrative staff in preparation of documents for submittals.

- Liaison for project engagement with specification software platforms.

- Assist with project contract language and proposals.

- Performs ad hoc duties as required.

**Job Title:**

Intermediate Specification Writer

**Group:**

ISO

**Employment Type:**

Regular

**Minimum Qualifications:**

- Associate’s degree.

- 5 years of related experience.

- Equivalent additional directly related experience will be considered in lieu of a degree.

- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.

**Preferred Qualifications:**

- Well-rounded experience with design, project management and construction administration.

- Experience writing and editing engineering technical specifications for public, government and private sector projects.

- Experience with environmental and water engineering preferred.

- Experience with CSI format requirements for technical specifications, EJCDC front end documents and working with multi-discipline teams to develop specifications required.

- Experience using master specifications, writing and editing vertical and horizontal construction specifications. Familiarity with DOT, SpecsIntact and international specifications preferred.

- Membership in CSI with CDT or CCS certification desirable or DBIA or other construction/design industry certification requiring education, experience, testing and CE credit requirements.

**EEO Statement:**

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

**Why CDM Smith?:**

Check out this video and find out why our team loves to work here! (https://www.cdmsmith.com/en/Video/Meet-CDM-Smith)

**Join Us! CDM Smith – where amazing career journeys unfold.**

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

**Job Site Location:**

United States - Nationwide

**Agency Disclaimer:**

All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

**Amount of Travel Required:**

5%

**Assignment Category:**

Fulltime-Regular

**Visa Sponsorship Available:**

No - We will not support sponsorship, i.e. H-1B or TN Visas for this position

**Skills and Abilities:**

- Advanced knowledge of necessary formatting requirements for technical specifications.

- Advanced knowledge in MasterSpec, SpecsIntact and Microsoft Word software processing.

- Excellent skills with Excel and Teams, pdf formatting, and cloud-based document organizing.

- Strong ability to work within client-centered, multi‐discipline engineering design teams to both coordinate and lead project specifications development.

- Expert knowledge of project bidding and contract procedures.

- Strong problem‐solving skills.

- Exceptional written and oral communication skills.

- Excellent interpersonal skills.

- Expert knowledge of engineering design project specifications production and delivery methods, including alternate project delivery methods and approaches.

- Demonstrate diligence, attention to detail and an overall positive attitude when meeting deadlines.

- Provide consistency in the delivery of our project specifications.

**Background Check and Drug Testing Information:**

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

**Pay Range Minimum:**

$60,070

**Pay Range Maximum:**

$99,091

**Additional Compensation:**

All bonuses at CDM Smith are discretionary and may or may not apply to this position.

**Work Location Options:**

Fully Remote or Hybrid Work Options may be considered for successful candidate.

**40249BR**

**Requisition ID:**

40249BR

**Business Unit:**

TSU

**Job Description:**

CDM Smith is an engineering and construction firm delivering legendary service, smart solutions for the environment and infrastructure, and an unmatched experience for our clients and employees. Our firm works with clients around the world to implement solutions to meet current and future needs. CDM Smith is not considering consulting firms for this position.

We are open to full-remote and hybrid schedules for this position.

- Under general direction, writes, edits and coordinates use of basic to advanced project technical specifications related to the engineering and architecture professions, using multiple specification platforms; MasterSpec, SpecsIntact, SpecPoint or client based content.

- Coordinates review of Division 00/01 with project managers and firm’s counsel. Can include integrating client front ends or generating EJCDC, DBIA or AIA front ends.

- Develops, maintains, and updates project specifications table of contents (TOC) based on section lists received from each discipline.

- Creates, updates, and maintains specification section development responsibility worksheets.

- Incorporates appropriate federal, state, and local requirements (including state or federal funding agency checklists, if applicable).

- Leads the quality checking process for the project technical specifications.

- Provides regular updates to each project’s PM and design engineer.

- Reviews project drawings for specification continuity.

- In partnership with other specification writers, Community of Practice (CoP) leaders and discipline leaders, updates and maintains the master specifications library. Recommends updates to specifications library and other related policies and procedures.

- Participates in writing new master specifications for the firm’s library as needed. Coordinates specific master specification divisions knowledge base as part of team.

- Uploads specifications sections into specifications systems (ex: ProjectWise) Compiles and maintains a complete project manual to be used for duplication and ad hoc reporting.

- Train, mentor, and encourage staff in developing spec writing proficiency and convey the importance of the specifications in concert with project delivery models.

- Coordinates the work of intermediate and entry level spec writers on assigned projects.

- Confirms and coordinates with administrative staff in preparation of documents for submittals.

- Liaison for project engagement with specification software platforms.

- Assist with project contract language and proposals.

- Performs ad hoc duties as required.

**Job Title:**

Intermediate Specification Writer

**Group:**

ISO

**Employment Type:**

Regular

**Minimum Qualifications:**

- Associate’s degree.

- 5 years of related experience.

- Equivalent additional directly related experience will be considered in lieu of a degree.

- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.

**Preferred Qualifications:**

- Well-rounded experience with design, project management and construction administration.

- Experience writing and editing engineering technical specifications for public, government and private sector projects.

- Experience with environmental and water engineering preferred.

- Experience with CSI format requirements for technical specifications, EJCDC front end documents and working with multi-discipline teams to develop specifications required.

- Experience using master specifications, writing and editing vertical and horizontal construction specifications. Familiarity with DOT, SpecsIntact and international specifications preferred.

- Membership in CSI with CDT or CCS certification desirable or DBIA or other construction/design industry certification requiring education, experience, testing and CE credit requirements.

**EEO Statement:**

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

**Why CDM Smith?:**

Check out this video and find out why our team loves to work here! (https://www.cdmsmith.com/en/Video/Meet-CDM-Smith)

**Join Us! CDM Smith – where amazing career journeys unfold.**

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

**Job Site Location:**

United States - Nationwide

**Agency Disclaimer:**

All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

**Amount of Travel Required:**

5%

**Assignment Category:**

Fulltime-Regular

**Visa Sponsorship Available:**

No - We will not support sponsorship, i.e. H-1B or TN Visas for this position

**Skills and Abilities:**

- Advanced knowledge of necessary formatting requirements for technical specifications.

- Advanced knowledge in MasterSpec, SpecsIntact and Microsoft Word software processing.

- Excellent skills with Excel and Teams, pdf formatting, and cloud-based document organizing.

- Strong ability to work within client-centered, multi‐discipline engineering design teams to both coordinate and lead project specifications development.

- Expert knowledge of project bidding and contract procedures.

- Strong problem‐solving skills.

- Exceptional written and oral communication skills.

- Excellent interpersonal skills.

- Expert knowledge of engineering design project specifications production and delivery methods, including alternate project delivery methods and approaches.

- Demonstrate diligence, attention to detail and an overall positive attitude when meeting deadlines.

- Provide consistency in the delivery of our project specifications.

**Background Check and Drug Testing Information:**

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

**Pay Range Minimum:**

$60,070

**Pay Range Maximum:**

$99,091

**Additional Compensation:**

All bonuses at CDM Smith are discretionary and may or may not apply to this position.

**Work Location Options:**

Fully Remote or Hybrid Work Options may be considered for successful candidate.

**40249BR**

**Requisition ID:**

40249BR

**Business Unit:**

TSU

**Job Description:**

CDM Smith is an engineering and construction firm delivering legendary service, smart solutions for the environment and infrastructure, and an unmatched experience for our clients and employees. Our firm works with clients around the world to implement solutions to meet current and future needs. CDM Smith is not considering consulting firms for this position.

We are open to full-remote and hybrid schedules for this position.

- Under general direction, writes, edits and coordinates use of basic to advanced project technical specifications related to the engineering and architecture professions, using multiple specification platforms; MasterSpec, SpecsIntact, SpecPoint or client based content.

- Coordinates review of Division 00/01 with project managers and firm’s counsel. Can include integrating client front ends or generating EJCDC, DBIA or AIA front ends.

- Develops, maintains, and updates project specifications table of contents (TOC) based on section lists received from each discipline.

- Creates, updates, and maintains specification section development responsibility worksheets.

- Incorporates appropriate federal, state, and local requirements (including state or federal funding agency checklists, if applicable).

- Leads the quality checking process for the project technical specifications.

- Provides regular updates to each project’s PM and design engineer.

- Reviews project drawings for specification continuity.

- In partnership with other specification writers, Community of Practice (CoP) leaders and discipline leaders, updates and maintains the master specifications library. Recommends updates to specifications library and other related policies and procedures.

- Participates in writing new master specifications for the firm’s library as needed. Coordinates specific master specification divisions knowledge base as part of team.

- Uploads specifications sections into specifications systems (ex: ProjectWise) Compiles and maintains a complete project manual to be used for duplication and ad hoc reporting.

- Train, mentor, and encourage staff in developing spec writing proficiency and convey the importance of the specifications in concert with project delivery models.

- Coordinates the work of intermediate and entry level spec writers on assigned projects.

- Confirms and coordinates with administrative staff in preparation of documents for submittals.

- Liaison for project engagement with specification software platforms.

- Assist with project contract language and proposals.

- Performs ad hoc duties as required.

**Job Title:**

Intermediate Specification Writer

**Group:**

ISO

**Employment Type:**

Regular

**Minimum Qualifications:**

- Associate’s degree.

- 5 years of related experience.

- Equivalent additional directly related experience will be considered in lieu of a degree.

- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.

**Preferred Qualifications:**

- Well-rounded experience with design, project management and construction administration.

- Experience writing and editing engineering technical specifications for public, government and private sector projects.

- Experience with environmental and water engineering preferred.

- Experience with CSI format requirements for technical specifications, EJCDC front end documents and working with multi-discipline teams to develop specifications required.

- Experience using master specifications, writing and editing vertical and horizontal construction specifications. Familiarity with DOT, SpecsIntact and international specifications preferred.

- Membership in CSI with CDT or CCS certification desirable or DBIA or other construction/design industry certification requiring education, experience, testing and CE credit requirements.

**EEO Statement:**

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

**Why CDM Smith?:**

Check out this video and find out why our team loves to work here! (https://www.cdmsmith.com/en/Video/Meet-CDM-Smith)

**Join Us! CDM Smith – where amazing career journeys unfold.**

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

**Job Site Location:**

United States - Nationwide

**Agency Disclaimer:**

All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

**Amount of Travel Required:**

5%

**Assignment Category:**

Fulltime-Regular

**Visa Sponsorship Available:**

No - We will not support sponsorship, i.e. H-1B or TN Visas for this position

**Skills and Abilities:**

- Advanced knowledge of necessary formatting requirements for technical specifications.

- Advanced knowledge in MasterSpec, SpecsIntact and Microsoft Word software processing.

- Excellent skills with Excel and Teams, pdf formatting, and cloud-based document organizing.

- Strong ability to work within client-centered, multi‐discipline engineering design teams to both coordinate and lead project specifications development.

- Expert knowledge of project bidding and contract procedures.

- Strong problem‐solving skills.

- Exceptional written and oral communication skills.

- Excellent interpersonal skills.

- Expert knowledge of engineering design project specifications production and delivery methods, including alternate project delivery methods and approaches.

- Demonstrate diligence, attention to detail and an overall positive attitude when meeting deadlines.

- Provide consistency in the delivery of our project specifications.

**Background Check and Drug Testing Information:**

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

**Pay Range Minimum:**

$60,070

**Pay Range Maximum:**

$99,091

**Additional Compensation:**

All bonuses at CDM Smith are discretionary and may or may not apply to this position.

**Work Location Options:**

Fully Remote or Hybrid Work Options may be considered for successful candidate.

**40249BR**

**Requisition ID:**

40249BR

**Business Unit:**

TSU

**Job Description:**

CDM Smith is an engineering and construction firm delivering legendary service, smart solutions for the environment and infrastructure, and an unmatched experience for our clients and employees. Our firm works with clients around the world to implement solutions to meet current and future needs. CDM Smith is not considering consulting firms for this position.

We are open to full-remote and hybrid schedules for this position.

- Under general direction, writes, edits and coordinates use of basic to advanced project technical specifications related to the engineering and architecture professions, using multiple specification platforms; MasterSpec, SpecsIntact, SpecPoint or client based content.

- Coordinates review of Division 00/01 with project managers and firm’s counsel. Can include integrating client front ends or generating EJCDC, DBIA or AIA front ends.

- Develops, maintains, and updates project specifications table of contents (TOC) based on section lists received from each discipline.

- Creates, updates, and maintains specification section development responsibility worksheets.

- Incorporates appropriate federal, state, and local requirements (including state or federal funding agency checklists, if applicable).

- Leads the quality checking process for the project technical specifications.

- Provides regular updates to each project’s PM and design engineer.

- Reviews project drawings for specification continuity.

- In partnership with other specification writers, Community of Practice (CoP) leaders and discipline leaders, updates and maintains the master specifications library. Recommends updates to specifications library and other related policies and procedures.

- Participates in writing new master specifications for the firm’s library as needed. Coordinates specific master specification divisions knowledge base as part of team.

- Uploads specifications sections into specifications systems (ex: ProjectWise) Compiles and maintains a complete project manual to be used for duplication and ad hoc reporting.

- Train, mentor, and encourage staff in developing spec writing proficiency and convey the importance of the specifications in concert with project delivery models.

- Coordinates the work of intermediate and entry level spec writers on assigned projects.

- Confirms and coordinates with administrative staff in preparation of documents for submittals.

- Liaison for project engagement with specification software platforms.

- Assist with project contract language and proposals.

- Performs ad hoc duties as required.

**Job Title:**

Intermediate Specification Writer

**Group:**

ISO

**Employment Type:**

Regular

**Minimum Qualifications:**

- Associate’s degree.

- 5 years of related experience.

- Equivalent additional directly related experience will be considered in lieu of a degree.

- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.

**Preferred Qualifications:**

- Well-rounded experience with design, project management and construction administration.

- Experience writing and editing engineering technical specifications for public, government and private sector projects.

- Experience with environmental and water engineering preferred.

- Experience with CSI format requirements for technical specifications, EJCDC front end documents and working with multi-discipline teams to develop specifications required.

- Experience using master specifications, writing and editing vertical and horizontal construction specifications. Familiarity with DOT, SpecsIntact and international specifications preferred.

- Membership in CSI with CDT or CCS certification desirable or DBIA or other construction/design industry certification requiring education, experience, testing and CE credit requirements.

**EEO Statement:**

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

**Why CDM Smith?:**

Check out this video and find out why our team loves to work here! (https://www.cdmsmith.com/en/Video/Meet-CDM-Smith)

**Join Us! CDM Smith – where amazing career journeys unfold.**

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

**Job Site Location:**

United States - Nationwide

**Agency Disclaimer:**

All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

**Amount of Travel Required:**

5%

**Assignment Category:**

Fulltime-Regular

**Visa Sponsorship Available:**

No - We will not support sponsorship, i.e. H-1B or TN Visas for this position

**Skills and Abilities:**

- Advanced knowledge of necessary formatting requirements for technical specifications.

- Advanced knowledge in MasterSpec, SpecsIntact and Microsoft Word software processing.

- Excellent skills with Excel and Teams, pdf formatting, and cloud-based document organizing.

- Strong ability to work within client-centered, multi‐discipline engineering design teams to both coordinate and lead project specifications development.

- Expert knowledge of project bidding and contract procedures.

- Strong problem‐solving skills.

- Exceptional written and oral communication skills.

- Excellent interpersonal skills.

- Expert knowledge of engineering design project specifications production and delivery methods, including alternate project delivery methods and approaches.

- Demonstrate diligence, attention to detail and an overall positive attitude when meeting deadlines.

- Provide consistency in the delivery of our project specifications.

**Background Check and Drug Testing Information:**

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

**Pay Range Minimum:**

$60,070

**Pay Range Maximum:**

$99,091

**Additional Compensation:**

All bonuses at CDM Smith are discretionary and may or may not apply to this position.

**Work Location Options:**

Fully Remote or Hybrid Work Options may be considered for successful candidate.

**40249BR**

**Requisition ID:**

40249BR

**Business Unit:**

TSU

**Job Description:**

CDM Smith is an engineering and construction firm delivering legendary service, smart solutions for the environment and infrastructure, and an unmatched experience for our clients and employees. Our firm works with clients around the world to implement solutions to meet current and future needs. CDM Smith is not considering consulting firms for this position.

We are open to full-remote and hybrid schedules for this position.

- Under general direction, writes, edits and coordinates use of basic to advanced project technical specifications related to the engineering and architecture professions, using multiple specification platforms; MasterSpec, SpecsIntact, SpecPoint or client based content.

- Coordinates review of Division 00/01 with project managers and firm’s counsel. Can include integrating client front ends or generating EJCDC, DBIA or AIA front ends.

- Develops, maintains, and updates project specifications table of contents (TOC) based on section lists received from each discipline.

- Creates, updates, and maintains specification section development responsibility worksheets.

- Incorporates appropriate federal, state, and local requirements (including state or federal funding agency checklists, if applicable).

- Leads the quality checking process for the project technical specifications.

- Provides regular updates to each project’s PM and design engineer.

- Reviews project drawings for specification continuity.

- In partnership with other specification writers, Community of Practice (CoP) leaders and discipline leaders, updates and maintains the master specifications library. Recommends updates to specifications library and other related policies and procedures.

- Participates in writing new master specifications for the firm’s library as needed. Coordinates specific master specification divisions knowledge base as part of team.

- Uploads specifications sections into specifications systems (ex: ProjectWise) Compiles and maintains a complete project manual to be used for duplication and ad hoc reporting.

- Train, mentor, and encourage staff in developing spec writing proficiency and convey the importance of the specifications in concert with project delivery models.

- Coordinates the work of intermediate and entry level spec writers on assigned projects.

- Confirms and coordinates with administrative staff in preparation of documents for submittals.

- Liaison for project engagement with specification software platforms.

- Assist with project contract language and proposals.

- Performs ad hoc duties as required.

**Job Title:**

Intermediate Specification Writer

**Group:**

ISO

**Employment Type:**

Regular

**Minimum Qualifications:**

- Associate’s degree.

- 5 years of related experience.

- Equivalent additional directly related experience will be considered in lieu of a degree.

- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.

**Preferred Qualifications:**

- Well-rounded experience with design, project management and construction administration.

- Experience writing and editing engineering technical specifications for public, government and private sector projects.

- Experience with environmental and water engineering preferred.

- Experience with CSI format requirements for technical specifications, EJCDC front end documents and working with multi-discipline teams to develop specifications required.

- Experience using master specifications, writing and editing vertical and horizontal construction specifications. Familiarity with DOT, SpecsIntact and international specifications preferred.

- Membership in CSI with CDT or CCS certification desirable or DBIA or other construction/design industry certification requiring education, experience, testing and CE credit requirements.

**EEO Statement:**

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

**Why CDM Smith?:**

Check out this video and find out why our team loves to work here! (https://www.cdmsmith.com/en/Video/Meet-CDM-Smith)

**Join Us! CDM Smith – where amazing career journeys unfold.**

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

**Job Site Location:**

United States - Nationwide

**Agency Disclaimer:**

All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

**Amount of Travel Required:**

5%

**Assignment Category:**

Fulltime-Regular

**Visa Sponsorship Available:**

No - We will not support sponsorship, i.e. H-1B or TN Visas for this position

**Skills and Abilities:**

- Advanced knowledge of necessary formatting requirements for technical specifications.

- Advanced knowledge in MasterSpec, SpecsIntact and Microsoft Word software processing.

- Excellent skills with Excel and Teams, pdf formatting, and cloud-based document organizing.

- Strong ability to work within client-centered, multi‐discipline engineering design teams to both coordinate and lead project specifications development.

- Expert knowledge of project bidding and contract procedures.

- Strong problem‐solving skills.

- Exceptional written and oral communication skills.

- Excellent interpersonal skills.

- Expert knowledge of engineering design project specifications production and delivery methods, including alternate project delivery methods and approaches.

- Demonstrate diligence, attention to detail and an overall positive attitude when meeting deadlines.

- Provide consistency in the delivery of our project specifications.

**Background Check and Drug Testing Information:**

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

**Pay Range Minimum:**

$60,070

**Pay Range Maximum:**

$99,091

**Additional Compensation:**

All bonuses at CDM Smith are discretionary and may or may not apply to this position.

**Work Location Options:**

Fully Remote or Hybrid Work Options may be considered for successful candidate.

**Summary:**

As a Meta Technical Writer, you will be part of a team responsible for the quality, discoverability, and accuracy of content for internal technologies. You will conduct hands-on research and obtain necessary technical content from subject matter experts while translating it into clear, concise, structured documentation. This may mean documenting something yourself, editing contributed content from someone else, or at other times, fixing and reorganizing existing documentation. In addition, you may also have opportunities to code and project manage for various documentation requests.

**Required Skills:**

Documentation Engineer / Technical Writer Responsibilities:

1. Create and maintain documentation for internal technologies, tools, and platforms used within Meta.

2. Work closely with engineering, product, and support teams to ensure the quality, discoverability, and accuracy of the content that you create and develop.

3. Design, write, and edit technical and process documentation.

4. Create and maintain code sample fragments and sample applications, as needed.

**Minimum Qualifications:**

Minimum Qualifications:

5. BA/BS degree in computer science, technical writing, physics, mathematics, or chemistry or equivalent experience.

6. 2+ years experience in writing, technical documentation, and/or developer outreach for a developer audience or related experience.

7. 2+ years experience with a programming language such as JavaScript, Objective-C, Java, PHP, Python, etc.

8. Experience writing, proofreading and editing.

**Preferred Qualifications:**

Preferred Qualifications:

9. Experience programming, using the command-line, trying out user interfaces, and working with prototypes in test environments.

10. Experience producing and organizing content with a logical flow.

11. Experience meeting multiple deadlines.

**Public Compensation:**

$95,000/year to $138,000/year + bonus + equity + benefits

**Industry:** Internet

**Equal Opportunity:**

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a St. Technical Writer working remote in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

What You’ll be Doing:

As a Senior Technical Writer to our Public Sector, you will be responsible for creating, writing, editing, and maintaining technical documents and manuals, explaining complex information in a clear and concise manner, and working with existing staff to ensure accuracy of company documentation. The position lies within the Security, Resiliency and Governance team and will primarily focus on Information Security related material. Support to other departments enterprise-wide may also be required.

Public Sector, Security & Compliance Team

The Public Sector Security & Compliance Team is responsible for all Federal Compliance Standards, Statues, regulations that govern cybersecurity. The Federal compliance requirements are a series of frameworks such as DISA (Department Information Systems Agency), DOD IL4 (Department of Defense Impact Level 4/5) and FedRAMP (Federal Risk and Authorization Management Program). StateRAMP which simplifies cybersecurity compliance for cloud services providers. NIST SP 800-53 Series Risk Management (National Institute of Standards and Technology Special Publication), ITIL framework & MARS-E (Minimum Acceptable Risk Safeguards for the Exchanges).

During a Typical Day, You’ll

· Support TTEC federal, state, and other public sector programs (FedRAMP, NIST 800-53, IL4 /5 and MARS-E).

· Manage, edit, and assist stakeholders with writing and developing policies, procedures, and audit/compliance documentation for document owners and leadership.

· Manage and maintain libraries of documentation to support various projects and departments.

· Review, edit, and analyze documents (including reports and communications) to maintain continuity of style and content.

· Manage the annual update and review cycle for all documents and handle associated stakeholder notifications and communications.

· Regularly communicate with, and report to, management on the current status of documentation throughout the year.

· Pre-assessment, proactively work with compliance and SMEs (Subject Matter Expert) to ensure documentation is available and current. Post-assessment, collaborate with compliance and SMEs to perform doc updates/remediation, as needed.

· Work with the Client and Supplier Assurance Management, Legal, Sourcing/Procurement, and Compliance teams, as needed, to address and research issues related to new client RFIs/RFPs and annual supplier security assessments.

· Handle documentation related research and provision requests.

· Collaborate with cross-functional teams (e.g., Security, Engineering, and Compliance) to translate technical requirements and processes into clear, concise, and accurate documentation.

· Ensure consistency and compliance with government standards, including FedRAMP and NIST 800-53 frameworks, by reviewing and editing documentation to meet regulatory and audit requirements.

· Streamline documentation processes by implementing best practices for version control, formatting, and document management in secure and collaborative environments.

What You Bring to the Role:

· Bachelor's degree or certificate in technical writing/communication preferred, or equivalent work experience.

· Proficiency in MS Office Suite required, proficiency with Visio and SharePoint highly desired.

· General knowledge and experience with information security/technology related functions, tools, concepts, and applications preferred.

· Minimum 3 years work experience writing documentation or communications required.

· Minimum 2 years writing policy and procedural documentation for various Information Security, Information Technology, and Compliance/Legal departments or teams.

· Extremely strong attention to detail in terms of style, grammar, form, consistency, etc.

· Ability to manage libraries/projects and work independently with minimal supervision.

· Ability to write in explanatory and procedural styles for multiple audiences.

· Skilled at prioritization and multi-tasking.

· Professional level written, and high-level verbal, communication skills are required; the position requires regular interaction with managers and subject matter experts throughout the organization, including senior/executive level stakeholders.

· Submission of two (2) writing samples (at least one of which must be in a procedural/explanatory format).

· Native English speaking/writing ability.

What You Can Expect

· An annual incentive program

· Medical, dental, and vision

· Tax-advantaged healthcare accounts

· Financial and income protection benefits

· Paid time off (PTO) and wellness time off

· Tuition reimbursement and access to thousands of free online courses Visit our benefits website for more information.

The anticipated range is $90,000-95,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

\#LI-Remote

**Title:** _Sr. Technical Writer_

**Location:** _CO-Englewood_

**Requisition ID:** _0415W_

**Other Locations:** _United States_

Technical Writer

Date: Dec 28, 2024

Location:

Tucson, AZ, US, 85706

Req ID: 31514

Onsite or Remote:

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

We’re more than a company, and we’re a community of passionate, creative professionals striving toward a shared vision: revolutionizing the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.

The Company

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates.

With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation and encourages you to think big, share ideas and be yourself.

Job Purpose

As a Technical Writer, you will be responsible for planning and developing a wide range of information deliverables for our products, including, but not limited to, software user guides, online help, knowledge base articles, hardware installation manuals, and equipment operator guides. We are looking for a proactive self-starter who can tackle multiple, complex information development projects while delivering concise, accurate, well-written content. The ideal candidate has proven excellent technical writing skills and a strong desire to improve user experiences for both internal and external customers.

Travel Requirements

0 percent

Job Duties and Responsibilities

+ Create high-quality documentation in a fast-paced, deadline-driven, agile environment.

+ Develop a variety of task-based software and hardware documentation.

+ Work with products, interview subject matter experts, research written material, and attend demonstrations to generate documentation.

+ Create documentation solutions that explain complex information in a clear, accurate, and concise manner.

+ Own and drive projects independently, while sharing your work frequently in technical and editorial reviews.

+ Advocate for the customer in all aspects of your job.

+ Prepare documentation for translation and compile translated help systems.

+ Create screen shots and illustrations using graphics tools.

+ Conform to departmental processes and style guidelines, and ensure documentation meets the needs of the business and the audience.

+ Maintain records and files of new documentation and revisions.

+ Respond quickly and positively to constructive feedback, making all necessary edits to submitted

Required Skills

+ BA in English, Technical Writing, Communications, or related field.

+ 3 + years of technical writing experience.

+ Exceptional technical writing skills, as well as impeccable attention to detail.

+ Proficiency with FrameMaker.

+ Ability to work in a fast-paced, high-volume environment.

+ Ability to translate highly technical information into easily understandable information.

+ Ability to learn new technologies quickly.

+ Proven record owning the documentation process from profiling audiences, to gathering information, to final publication and maintenance.

+ User-centric thinker who can anticipate the user’s concerns and questions about the product.

+ Excellent time management skills/prioritization.

+ Strong interpersonal and team skills.

+ Ability to work efficiently from home, but under the supervision of direct management. #LI-Hybrid

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market:Tucson