Technical Writers

Technical Writer

Cross Functional

Tacoma,
Washington

Tacoma,
Washington

Henderson,
Nevada

Hillsboro,
Oregon

Redding,
California

Phoenix,
Arizona

Scottsdale,
Arizona

Eugene,
Oregon

Liberty Lake,
Washington

Phoenix,
Arizona

Hillsboro,
Oregon

**Description**

**About Us:**

At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees.

We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.

Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better.

**About the Role:**

In this role you will use your skills as a writer, editor, and content organizer to create, update and improve operational procedures and related documentation used across the organization.

+ Create/improve operational materials with accuracy, clarity, and consistency. Content includes policies, procedures, forms, quick-reference guides, job aids, internal communications, and more.

+ Collaborate with process owners and subject matter experts to understand the content and document new or changed processes. Help ensure content aligns with Bank and industry rules and regulations.

+ Draw from your experience in technical writing, editing, structured authoring, and topic-based writing to help shape the content experiences for associates.

+ Ensure procedures are consistent and meet documented standards and follow the style guide. Help contributors create compelling, standards-compliant content.

+ With the team, develop and maintain the style guide, and documentation and content experience standards and processes, as wellasrefine, implement, and monitor departmental procedures. Track progress against key content initiatives.

+ Project management of materials produced.

+ May be asked to coach, mentor, or train others as subject matter expert

+ Other responsibilities as needed.

+ Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

+ Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

+ Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

+ May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

+ Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

+ Takes personal initiative and is a positive example for others to emulate.

+ Embraces our vision to become “Business Bank of Choice”

+ May perform other duties as assigned.

**About You:**

+ Seven years of technical writing and editing experience

+ Strong ability to create or revise technical/support documentation involving multiple stakeholders and subject matter experts.

+ Ability to manage time and prioritize a workload to ensure that projects are delivered on time and meet or exceed expectations.

+ Strong experience leading projects/teams. Ability to overcome project obstacles.

+ Strong experience in and ability to understand and communicate within a technical or specialized subject matter, particularly as it pertains to bank systems and the banking industry.

+ Takes personal initiative and is a positive example for others to emulate.

+ Practical knowledge of various Agile and Continuous Delivery practices and disciplines.

+ Effective communication and collaboration skills.

+ Relationship builder

+ Strong active listening skills and attention to detail

+ Experience creating forms with form fields using a variety of software (such as Word, Excel, PDF, SharePoint, or Microsoft forms), preferred.

+ Strong experience using Styles and/or CSS.

+ Experience using AP Style, preferred.

+ Knowledge and use of Madcap Flare and Madcap Central (or other desktop publishing software).

+ Highly proficient with Microsoft Office Suite, including Outlook, Teams, and SharePoint in daily work.

+ Bachelor’s degree in communications, marketing, or business, or equivalent job experience

+ Banking industry experience (lending and/or deposit operations), preferred.

+ Technical writing and/or editing certificate, preferred

**Job Location(s):** Ability to work fully onsite at posted location(s).

Liberty Lake, WA, Tacoma, WA, Portland, OR, Hillsboro, OR, Eugene, OR, Redding, CA, Las Vegas, NV, Scottsdale, AZ, or Phoenix, AZ

**Our** **Benefits:**

We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is$26.00 - $38.00,and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education,and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

**Our Commitment to** **Diversity** **:**

Umpqua Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: .

**To Staffing and Recruiting Agencies:**

Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Umpqua Bank.Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany Umpqua Bank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.

Technical Writer

Cross Functional

Tacoma,
Washington

Tacoma,
Washington

Henderson,
Nevada

Hillsboro,
Oregon

Redding,
California

Phoenix,
Arizona

Scottsdale,
Arizona

Eugene,
Oregon

Liberty Lake,
Washington

Phoenix,
Arizona

Hillsboro,
Oregon

**Description**

**About Us:**

At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees.

We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.

Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better.

**About the Role:**

In this role you will use your skills as a writer, editor, and content organizer to create, update and improve operational procedures and related documentation used across the organization.

+ Create/improve operational materials with accuracy, clarity, and consistency. Content includes policies, procedures, forms, quick-reference guides, job aids, internal communications, and more.

+ Collaborate with process owners and subject matter experts to understand the content and document new or changed processes. Help ensure content aligns with Bank and industry rules and regulations.

+ Draw from your experience in technical writing, editing, structured authoring, and topic-based writing to help shape the content experiences for associates.

+ Ensure procedures are consistent and meet documented standards and follow the style guide. Help contributors create compelling, standards-compliant content.

+ With the team, develop and maintain the style guide, and documentation and content experience standards and processes, as wellasrefine, implement, and monitor departmental procedures. Track progress against key content initiatives.

+ Project management of materials produced.

+ May be asked to coach, mentor, or train others as subject matter expert

+ Other responsibilities as needed.

+ Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

+ Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

+ Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

+ May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

+ Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

+ Takes personal initiative and is a positive example for others to emulate.

+ Embraces our vision to become “Business Bank of Choice”

+ May perform other duties as assigned.

**About You:**

+ Seven years of technical writing and editing experience

+ Strong ability to create or revise technical/support documentation involving multiple stakeholders and subject matter experts.

+ Ability to manage time and prioritize a workload to ensure that projects are delivered on time and meet or exceed expectations.

+ Strong experience leading projects/teams. Ability to overcome project obstacles.

+ Strong experience in and ability to understand and communicate within a technical or specialized subject matter, particularly as it pertains to bank systems and the banking industry.

+ Takes personal initiative and is a positive example for others to emulate.

+ Practical knowledge of various Agile and Continuous Delivery practices and disciplines.

+ Effective communication and collaboration skills.

+ Relationship builder

+ Strong active listening skills and attention to detail

+ Experience creating forms with form fields using a variety of software (such as Word, Excel, PDF, SharePoint, or Microsoft forms), preferred.

+ Strong experience using Styles and/or CSS.

+ Experience using AP Style, preferred.

+ Knowledge and use of Madcap Flare and Madcap Central (or other desktop publishing software).

+ Highly proficient with Microsoft Office Suite, including Outlook, Teams, and SharePoint in daily work.

+ Bachelor’s degree in communications, marketing, or business, or equivalent job experience

+ Banking industry experience (lending and/or deposit operations), preferred.

+ Technical writing and/or editing certificate, preferred

**Job Location(s):** Ability to work fully onsite at posted location(s).

Liberty Lake, WA, Tacoma, WA, Portland, OR, Hillsboro, OR, Eugene, OR, Redding, CA, Las Vegas, NV, Scottsdale, AZ, or Phoenix, AZ

**Our** **Benefits:**

We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is$26.00 - $38.00,and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education,and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

**Our Commitment to** **Diversity** **:**

Umpqua Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: .

**To Staffing and Recruiting Agencies:**

Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Umpqua Bank.Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany Umpqua Bank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.

**Primary City/State:**

Arizona, Arizona

**Department Name:**

CDMP Documentation Team-Corp

**Work Shift:**

Day

**Job Category:**

Revenue Cycle

**Primary Location Salary Range:**

$37.14 - $61.90 / hour, based on education & experience

In accordance with State Pay Transparency Rules.

Explore and excel. At Banner Health, health care is a team effort. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients.

The mission of the **Clinical Documentation Improvement Department** is to, “Facilitate concise clinical documentation to appropriately reflect patient acuity, risk of mortality, and resource utilization in order to properly reflect patient care given and optimize organizational goals.” This mission also supports the accurate translation of diagnoses into ICD-10 codes for patient billing and capture of quality metrics.

**As a successful Clinical Documentation Improvement Specialist will need to have at a minimum 2-4 years of hospital acute-care or relevant clinical experience. Time in OR, ED or ICU may strengthen a candidate's profile. Level of education may be either registered nurse with active licensure in state worked or graduate of foreign medical school with Doctor of Medicine degree.**

**This is a fully remote position and available if you live in the following states only: AK, AL, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, MI, MN, MO, MS, NC, ND, NE, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI & WY.** This position is fully remote with travel less than 15% of the time to either a Banner corporate or hospital site. With this remote work, candidates must be self-motivated, possess moderate to strong tech skills and be able to meet daily and weekly productivity metrics. Business hours are Monday-Friday, 8 hour shifts with no weekends or holidays. **Apply today!**

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position is responsible for facilitating the improvement in the overall quality and completeness of provider-based clinical documentation in the medical record. This position is a member of the clinical team responsible for assisting treating providers to ensure that documentation in the medical record accurately reflects the diagnostic related group (DRG), severity of illness (SOI), risk of mortality (ROM), risk adjustment, and the complexity of patient care rendered. This position is responsible for reviewing content of the medical record and assisting in the clarification of documentation ambiguities.

CORE FUNCTIONS

1. Provides subject matter expertise related to DRG, clinical documentation opportunities and requirements. Serves as an essential member of the clinical team, emphasizing their role in reviewing content of the medical record, assisting in the clarification of documentation ambiguities. Serves as the liaison between acute care coding and providers in order to capture accurate DRG, SOI, ROM, risk adjustment, reimbursement, and complexity of patient care rendered.

2. Conducts accurate and timely concurrent record reviews, recognizing opportunities for documentation improvement through specialized training and software. Utilizes available resources to formulate clinically credible and compliant provider documentation clarification (queries ) aimed at improving the accuracy of the documentation process.

3. Ensures data integrity of the clinical documentation database through compliant, accurate and appropriate entries, which includes but is not limited to, accurate input of case data, correct assignment of documentation clarification types and provider responses, and ensuring precise case reconciliation with correct DRG shifts recorded.

4. Ensures the accuracy and completeness of clinical information used for measuring and reporting provider and facility outcomes (e.g., DRG assignment, hospital acquired conditions, patient safety indicators, quality of care, facility and system initiatives) while maintaining compliance with HIMS dept time requirements for coding and billing revenue cycle.

5. Educates customers through presentations and/or reports for clinicians and facility management on clinical documentation opportunities, acute care coding and reimbursement issues, as well as performance improvement methodologies.

6. This position works independently in a remote work model and has multi-facility/entity responsibility, with no direct budgetary oversight. This position requires extensive interaction with providers, HIMS professionals, nursing, and other ancillary staff.

MINIMUM QUALIFICATIONS

Requires Registered Nurse (RN) license in state of residence.

Must possess a strong knowledge of clinical care as normally obtained through the completion of a bachelor’s degree in nursing.

Requires two years of acute clinical care experience.

Must have the ability to interface with multiple software applications, work independently, possess demonstrated critical thinking skills, problem-solving abilities, communication and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format.

PREFERRED QUALIFICATIONS

Experience with acute clinical documentation programs or coding. Certified Clinical Documentation Specialist, (CCDS), Certified Documentation Integrity Practitioner (CDIP), Certified Coding (CCS) Specialist credential., or Certified Professional Coder (CPC).

Additional related education and/or experience preferred.

**Anticipated Closing Window (actual close date may be sooner):**

2025-07-27

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

**JOB DESCRIPTION**

**Job Summary**

Analyses user information requirements including understanding the user experience in relation to company products. Defines strategy for effective communication. May provide feedback and suggestions to product development. Employs company brand standards and creates standards applicable to technical documentation. Writes and revises technical information about company products, such as operational, maintenance, or repair manuals. Duties include gathering and organizing technical information, preparing text and tools, and coordinating layout for print or electronic publication.

**KNOWLEDGE/SKILLS/ABILITIES**

+ Creates and maintains policies and procedures, training manuals, processing guides, job aids, reference tools, etc.

+ Reviews documents and written external communication for format, consistency, and compliance with existing procedures.

+ Creates and revises flowcharts to document existing processes and model workflows.

+ Documents business processes for a variety of functional areas.

+ Converts existing material into standard Molina format.

**JOB QUALIFICATIONS**

**Required Education**

Associate degree or equivalent combination of education and experience

**Required Experience**

1-3 years

**Preferred Education**

Bachelor's Degree or equivalent combination of education and experience

**Preferred Experience**

3-5 years

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $77,969 - $106,214 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

**JOB DESCRIPTION**

**Job Summary**

Analyses user information requirements including understanding the user experience in relation to company products. Defines strategy for effective communication. May provide feedback and suggestions to product development. Employs company brand standards and creates standards applicable to technical documentation. Writes and revises technical information about company products, such as operational, maintenance, or repair manuals. Duties include gathering and organizing technical information, preparing text and tools, and coordinating layout for print or electronic publication.

**KNOWLEDGE/SKILLS/ABILITIES**

+ Creates and maintains policies and procedures, training manuals, processing guides, job aids, reference tools, etc.

+ Reviews documents and written external communication for format, consistency, and compliance with existing procedures.

+ Creates and revises flowcharts to document existing processes and model workflows.

+ Documents business processes for a variety of functional areas.

+ Converts existing material into standard Molina format.

**JOB QUALIFICATIONS**

**Required Education**

Associate degree or equivalent combination of education and experience

**Required Experience**

1-3 years

**Preferred Education**

Bachelor's Degree or equivalent combination of education and experience

**Preferred Experience**

3-5 years

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $77,969 - $106,214 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

**JOB DESCRIPTION**

**Job Summary**

Analyses user information requirements including understanding the user experience in relation to company products. Defines strategy for effective communication. May provide feedback and suggestions to product development. Employs company brand standards and creates standards applicable to technical documentation. Writes and revises technical information about company products, such as operational, maintenance, or repair manuals. Duties include gathering and organizing technical information, preparing text and tools, and coordinating layout for print or electronic publication.

**KNOWLEDGE/SKILLS/ABILITIES**

+ Creates and maintains policies and procedures, training manuals, processing guides, job aids, reference tools, etc.

+ Reviews documents and written external communication for format, consistency, and compliance with existing procedures.

+ Creates and revises flowcharts to document existing processes and model workflows.

+ Documents business processes for a variety of functional areas.

+ Converts existing material into standard Molina format.

**JOB QUALIFICATIONS**

**Required Education**

Associate degree or equivalent combination of education and experience

**Required Experience**

1-3 years

**Preferred Education**

Bachelor's Degree or equivalent combination of education and experience

**Preferred Experience**

3-5 years

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $77,969 - $106,214 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

**JOB DESCRIPTION**

**Job Summary**

Analyses user information requirements including understanding the user experience in relation to company products. Defines strategy for effective communication. May provide feedback and suggestions to product development. Employs company brand standards and creates standards applicable to technical documentation. Writes and revises technical information about company products, such as operational, maintenance, or repair manuals. Duties include gathering and organizing technical information, preparing text and tools, and coordinating layout for print or electronic publication.

**KNOWLEDGE/SKILLS/ABILITIES**

+ Creates and maintains policies and procedures, training manuals, processing guides, job aids, reference tools, etc.

+ Reviews documents and written external communication for format, consistency, and compliance with existing procedures.

+ Creates and revises flowcharts to document existing processes and model workflows.

+ Documents business processes for a variety of functional areas.

+ Converts existing material into standard Molina format.

**JOB QUALIFICATIONS**

**Required Education**

Associate degree or equivalent combination of education and experience

**Required Experience**

1-3 years

**Preferred Education**

Bachelor's Degree or equivalent combination of education and experience

**Preferred Experience**

3-5 years

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $77,969 - $106,214 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

**JOB DESCRIPTION**

**Job Summary**

Analyses user information requirements including understanding the user experience in relation to company products. Defines strategy for effective communication. May provide feedback and suggestions to product development. Employs company brand standards and creates standards applicable to technical documentation. Writes and revises technical information about company products, such as operational, maintenance, or repair manuals. Duties include gathering and organizing technical information, preparing text and tools, and coordinating layout for print or electronic publication.

**KNOWLEDGE/SKILLS/ABILITIES**

+ Creates and maintains policies and procedures, training manuals, processing guides, job aids, reference tools, etc.

+ Reviews documents and written external communication for format, consistency, and compliance with existing procedures.

+ Creates and revises flowcharts to document existing processes and model workflows.

+ Documents business processes for a variety of functional areas.

+ Converts existing material into standard Molina format.

**JOB QUALIFICATIONS**

**Required Education**

Associate degree or equivalent combination of education and experience

**Required Experience**

1-3 years

**Preferred Education**

Bachelor's Degree or equivalent combination of education and experience

**Preferred Experience**

3-5 years

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $77,969 - $106,214 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Technical Writer- REMOTE

**Job Description**

The Technical Writer is responsible for creating, editing, reviewing and publishing documentation. This position will coordinate, prioritize and implement writing and documentation projects including a rotating review and maintenance of existing documentation. This position will routinely collaborate with subject matter experts (SMEs), Trainers, Business Process Analysts and management in the development and production of necessary materials for new processes and plans.

**Responsibilities**

+ Develop a thorough knowledge of tools used at Prime to document the process and write user guides; tools may include, but are not limited to: Microsoft Office Suite, RxCLAIM, Benefit Edit Tool, IBM Notes, CoverMyMeds, Clinical Review Engine, MSA, Clinical Operations Review Engine, and Prime Knowledge Resources

+ Write, edit, review and publish all documentation still in use on a regular rotation to ensure up to date information is communicated; update documentation on an ad hoc basis, communicating changes as needed

+ Create new documentation (i.e., standard operating procedures, desktop procedures, job aids, user guides, training materials, process flows) prior to new client or process implementation or in the absence of necessary materials and distribute appropriately

+ Collaborate with SMEs, Trainers and Business Process Analysts to support accuracy in process documentation

+ Other duties as assigned

**Education & Experience**

+ Bachelor's degree in English, Communications, Technical Writing, Education or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required

+ 2 years of work experience in technical or process specific documentation

+ Must be eligible to work in the United States without need for work visa or residency sponsorship

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

**Additional Qualifications**

+ Proficient in Microsoft Word, PowerPoint, Excel, Visio, Adobe Acrobat, Snagit, and Teams

+ Strong writing and editing skills

+ Strong process and detail orientation

+ Strong organization and prioritization skills

+ Ability to work independently and as part of a team

**Preferred Qualifications**

+ PBM experience

+ Experience with a web-based workflow management system (i.e., Confluence, SharePoint, JIRA)

**Physical Demands**

+ Constantly required to sit, use hands to handle or feel, talk and hear

+ Frequently required to reach with hands and arms

+ Occasionally required to stand, walk and stoop, kneel, and crouch

+ Occasionally required to lift and/or move up to 10 pounds

+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Potential pay for this position ranges from $59,000.00 - $94,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. _

_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._

_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.

Join the Canacre team in an exciting role working on leading edge infrastructure projects.

We are technical experts in land, energy, and transportation development delivering accurate, innovative, and agile solutions to our partners. We provide land acquisition, geospatial mapping, data management, web-based GIS, community relations, land feasibility studies, and permitting services. Canacre’s clients include developers, large scale service providers, and government entities that are involved in the planning and development of energy projects, rights of way, resources, and infrastructure across Canada and the United States. Canacre works on large-scale wind and solar power projects, high-voltage transmission lines, pipeline projects, municipal roads projects, and groupings of cellular towers and rooftop antennas.

At Canacre, we act with honesty and integrity within a culture where trust, collaboration, and teamwork flourish. We commit to diversity, inclusivity, and the celebration of successes. Our vision is to foster an environment that promotes inspired and empowered team members who make an impact.

The Technical Writer will plan, write, and edit operating procedures to improve program and project management related processes. The Technical Writer supports the administration and continuous improvement of Canacre’s processes through document management and administration, assessment reviews and audits.

DUTIES AND RESPONSIBILITIES:

+ Assist with the development of quality control plans for departments

+ Maintain index of document version history for all documents placed under document control

+ Assist with the development and editing of Canacre documents (e.g., policies, processes, guidelines, etc.) to align with strategic objectives

+ Assist with formatting of Canacre documents (e.g., policies, processes, guidelines, reference documents, manuals, templates, forms, templates, etc.)

+ Develop detailed project/work plan templates, flow charts and track progress

+ Proofread and edit, upon request, documentation created by various departments within the Company according to resource availability and time constraints

Perform other duties as required.

QUALIFICATIONS:

Education

+ Bachelor's degree specializing in English, Business, project management, quality management, or related field.

Experience

+ Minimum 3 years experience as a technical writer

+ Previous experience in consulting or construction industries is considered an asset

+ Programming or MadCap skills considered an asset

Knowledge/Skills

+ Strong verbal and written communication skills

+ Working knowledge of quality management systems and processes

+ Excellent attention to detail

+ Highly motivated individual with exceptional attention to detail

+ Strong analytical and problem-solving skills

+ Proficient in Microsoft Suite: Excel, Word, Outlook, Visio, and Teams

At Canacre, our benefits program is one of the ways in which we reinforce the value we place on employees and the role they play in helping us achieve our goals. Canacre offers comprehensive health and dental coverage, paid time off, and disability insurance. Other benefits include a 401(k) Savings Plan employer matching program, Employee Assistance Program, flexible work arrangement and a variety of wellness programs.

Canacre is an equal opportunity employer, committed to a diverse workforce. Canacre complies with federal and state/provincial law governing non-discrimination in employment practices.

Given the volume of applications we typically receive, we are unable to respond to all applicants, however, you will be contacted if your experience is a suitable match with one of our upcoming projects.

At Canacre, we are committed to upholding the highest standards of employment practices in each jurisdiction we operate in. We ensure that all employees are fairly compensated for their work, in accordance with the provisions outlined by the Fair Labor Standards Act (FLSA) and the Canada Labour Code.

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