Property, Real Estate, and Community Association Managers

Property Management Manager - Remote California

Job ID

208817

Posted

10-Mar-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Property Management

Location(s)

Remote - US - Remote - US - United States of America, Sacramento - California - United States of America

**JOB SUMMARY**

Get ready for an exciting career with CBRE! We offer a comprehensive benefits package, 401k, and other extraordinary perks such as career growth and longevity!

An additional requirement for this role is the ability to align with vaccinations and safety protocols in a Healthcare environment.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

This position is a remote position with candidate located in California.

**ABOUT THE ROLE:**

As a CBRE Property Management Manager, you will be responsible for managing the day to day operational and financial activities of multiple properties / suites within a portfolio of properties.

This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

**WHAT YOU’LL DO:**

- Respond to the needs of tenant(s) within your property assignments, ensuring their needs and issues are addressed and resolved in a timely manner, escalating issues to your Regional Property Manager as required.

- Act as primary contact with property owners and Landlords; serving as owner representative to ensure that objectives are being met. Prepare and deliver timely, accurate and complete reports as required.

- Develop and control annual budgets for operating and capital expenses. Forecast management plans and prepare monthly performance reports, explaining variances.

- Ensure programs are in place to assist the property tenants with emergency issues and recoveries.

- Prepare all required legal notices for approval within your area of responsibility.

- Review leases to ensure the scope of work within is being managed; IE: responsibility matrix.

- Review tenant rent and common area maintenance recovery charges to ensure payment is on time.

- Monitor Preventive, Corrective and Planned maintenance work orders to ensure communication to the requestor of status as well as timely completion; requires collaboration with the Facility management / Coordinator teams.

- Ensure timely creations and monitoring of purchase orders to support parts / materials needs.

- Ensure accuracy of PO due dates, timely work completion, invoicing by the vendor / service providers.

- Ensure communications with the Facility Management and Facilities Coordination teams are taking place for Work order and Purchase order management.

- Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

- Apply knowledge of own field and how it integrates with others to achieve team and departmental objectives.

- Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

- Prepare, recommend, and execute complex transactions, elaborate lease renewals, and disposition of surplus space through subleasing.

- Work with internal and external teams to ensure integration between the service lines. Track all transaction activity and act as landlord/seller agent for high-profile clients. Review business terms and conditions for a wide variety of commercial real estate products.

**WHAT YOU’LL NEED:**

- Bachelor's Degree preferred with 3-5 years of proven experience. In lieu of a degree, a combination of experience and education within both Property and Facilities management will be considered. Knowledge of Google Suite.

- Real Estate License

- Knowledge of Google Suite.

- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department

- In-depth knowledge of Microsoft Office products and Google Suite products. Examples include MS Word, MS Excel, MS Outlook, Google Docs, Google Sheets, etc.

- Extensive organizational skills with a strong inquisitive mindset.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Property Management Manager position is $77,000.00 annually and the maximum salary for the Property Management Manager position is $143,000.00 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

**Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

**NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Job Description:**

**Job Objectives**

+ Learn to provide an extraordinary customer experience in retail store setting.

+ Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

+ Models and delivers a distinctive and delightful customer experience.

**Job Responsibilities/Tasks**

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

**Operations**

+ Learn from store, pharmacy, district manager, competitors and customers/patients

+ Engage in a kick-off and day of service activity

+ Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

+ Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

+ Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.

+ Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

+ Engage in weekly meetings with store manager or pharmacy manager

+ Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

+ Has working knowledge of store systems and store equipment.

+ Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.

+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

+ Work as a group to complete the Intern Team Challenge and present to area, district and store leaders

+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.

+ Complete evaluation of internship program upon completion.

+ Completes special assignments and other tasks as assigned.

**Training & Personal Development**

+ Attends training and completes E-learnings and special assignments requested by Manager.

+ Shadow district leader for the specified time

**Communications**

+ Reports customer complaints to management.

+ Assists Store Manager in planning and attending community events.

**Job ID:** 1536681BR

**Title:** Community Management Intern

**Company Indicator:** Walgreens Boots Alliance

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 2880 N CENTRE CT,PRESCOTT VALLEY,AZ,86314-01203-06666-S

**Full District Office Address:** 2880 N CENTRE CT,PRESCOTT VALLEY,AZ,86314-01203-06666-S

**External Basic Qualifications:**

+ Should be a Student beginning or completing Senior year towards a Bachelor’s degree

+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

+ Willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:**

Job Title: Property Manager

Unlock your potential with Avenue5 Residential.

Your ideas. Your development. Your experience.

We take care of you, so you can take care of our residents, properties and clients.

Property management may be our business, but people are our passion.

Empowering you to be the best.

Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

+ Physical wellness: Medical, dental, vision, and mental health coverage options.

+ Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.

+ Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.

+ Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.

About the property manager position:

The property manager is responsible for the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts, maintenance, lease administration, and monthly reporting. This position also creates a positive experience for the residents, associates, and clients.

+ Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management), property P&L, and property marketing in accordance with company standards

+ Responsible for meeting client expectations and providing an excellent customer service experience.

+ Responsible for recruiting, interviewing, corrective feedback, and hiring

+ Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development

+ Responsible for executing the strategic marketing plan to attract and retain residents

+ Understand the operations guidelines established within the property management agreement

+ Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations

+ Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks

+ Organize and implement site natural disaster and emergency evacuation plans

+ Manage the property and associate safety records, property loss claims, and risk management initiatives

+ Other duties as assigned

Education and Experience:

+ High school diploma is required. Bachelor’s degree is preferred

+ Two to three years of experience in property management is required

+ One to two years of direct management experience is required

+ Knowledge of resident rental lifecycle activities is required

+ Real estate license is preferred or may be required in some locations

+ Knowledge of Salesforce.com is preferred

+ Prior experience in Yardi Voyager or another equivalent system is preferred

Skills and Requirements:

+ Very strong organizational and time-management skills

+ Strong interpersonal skills to effectively and sensitively communicate with all levels of management

+ Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel

+ Sensitivity to confidential matters is required

+ Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency

+ Ability to relay technical concerns with adequate detail, quickly and accurately

+ Capability to read, write, comprehend, and converse in English

+ Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system

+ Excellent customer service and interpersonal skills with the ability to relate to others

+ Ability to cope with and defuse situations involving angry or difficult people

+ Must maintain a valid driver’s license, clean driving record, and current auto insurance is required

Our Core beliefs:

+ Put people and partnerships first

+ Empower associates

+ Focus on solutions

+ Champion ideas that accelerate success

+ Deliver proof over promises

Experience our award winning culture:

+ Top 15 national finalist on the Best Places to Work Multifamily™

+ Certified as a Great Place to Work® since 2017

+ Listed as one of the Best Workplaces in Real Estate™

+ Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal

+ Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List

We’re a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don’t see anything today, keep checking. Tomorrow, you may find your dream job.

Technical Facilities Management Director - Life Sciences Laboratory/ R&D Facilities

Job ID

207421

Posted

25-Feb-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Boston - Massachusetts - United States of America, Branchburg - New Jersey - United States of America, Cambridge - Massachusetts - United States of America, Charlotte - North Carolina - United States of America, Durham - North Carolina - United States of America, Indianapolis - Indiana - United States of America, Philadelphia - Pennsylvania - United States of America, Raleigh - North Carolina - United States of America, Remote - US - Remote - US - United States of America

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

**About the role**

As a CBRE Technical Director, you will lead the Facility Management Operations teams within the customer’s laboratory operations and Research and Development facilities in a GxP Pharmaceutical environment.

The Director will be responsible for all mechanical operations, maintenance (hard and soft services), communications, energy management, and workforce development programs for a portfolio of buildings and sites. The Director’s team will operate in an outsourced Facilities Management Service offering in the US based sites for one Life Sciences client. Services will be delivered via direct staff and third party partners.

This role supports the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

Role will lead a team of over 5-10 direct and 60-80 indirect reports. Preference to locations including Boston, MA, Indianapolis, In, Durham, NC, Charlotte, NC, Branchburg, NJ or Philadelphia, PA.

**What you’ll do**

+ Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and mentor. Lead all aspects of the recruiting and hiring of new employees.

+ Coordinate and lead the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

+ Assist with implementing operational strategies, ensuring efficient and effective operations.

+ Act as a business partner to put in place initiatives and start process improvements.

+ Partner with local and regional senior management to develop and implement strategies that optimize operational performance and support the business.

+ Lead client services support activities to drive the efficiency of client-facing professionals.

+ Direct the business operations activities regionally. Develop partnerships with internal department management.

+ Apply a robust knowledge of multiple teams, businesses, and key drivers that impact departmental and cross-functional performance.

+ Support preparation of annual operating budgets. Evaluate, forecast, and lead operations and maintenance costs for a specific region. Director will be responsible for over $20M in annual spend.

+ Provide strategic direction to the account. This includes the oversight of the management of Facilities Maintenance and Lab service contracts and risk strategy.

+ Work with the client and other service lines to grow business on the account, find opportunities, and develop cases collaborating with on and off account resources.

+ Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.

+ Identify and solve multi-dimensional, complex, operational, and organizational problems demonstrating the appropriate resources within or outside the department.

+ Significantly improves and changes existing methods, processes, and standards.

**What you’ll need**

+ Bachelor's Degree required in Technical Field (Engineering or Science) with 8-12 years of relevant experience.

+ Must have experience in the GxP Research and Development Labs in Life Sciences companies or with suppliers to these facilities. Experience with Facility Management service providers is a plus.

+ Experience in the areas of leadership, staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

+ Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and balance problems.

+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

**Why CBRE?**

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

**Disclaimers**

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience. The compensation range is about $160,000 to $190,000 annual base salary plus 20% target bonus. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience.

**Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

**NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

*D.R. Horton, Inc., the largest homebuilder in the U.S.,*was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.

*D.R. Horton, Inc.*is currently looking for an _*Leasing Consultant-PM*_ in the Operations Department. The Leasing Consultant must have a passion for changing lives by helping people find, love and live in their new home. This position is a customer-focused problem solver who finds joy in helping others.

*Essential Duties and Responsibilities*include the following. Other duties may be assigned.

* Interact with prospective and current residents, communicate the value and overall experience of living at a DHI Communities (DHIC) Build-To-Rent community
* Manage the application process
* Follow-up with prospective and future residents to convey our commitment to service by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew
* Provide consistent service throughout the resident life cycle
* Respond quickly and courteously to resident concerns and questions then take prompt action to solve problems and/or document and escalate resident or other requests as needed
* Manage lease expirations and secure renewals
* Assist with community marketing activities and resident events
* Complete various accounting, financial, administrative reports
* Assure adherence to all government regulations including Fair Housing, ADA, and OSHA
* Enjoy working both individually and in a team environment
* Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

*Education and/or Experience*

* High school diploma or general education degree (GED)
* Six months to one year of related experience and/or training
* Must be able to work a flexible schedule, which includes shifts during evenings, weekends, and holidays
* Ability to multi-task and prioritize in a very fast-paced, ever growing environment
* Strong interpersonal skills with ability to influence others
* Talent for executing sales skills, including generating sales leads, conducting sales presentations, identifying needs, and closing
* Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain amenities, and answer questions regarding residency
* Ability to apply common sense understanding to carry out instructions furnished in written and oral form or via DRH applications.
* Proficiency with computer systems, including customer relationship management programs
* Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Craig’s List, Google and other search engines, and navigating the internet and websites.
* Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
* Proficiency with MS Office and email

*Preferred Qualifications*

* Experience in sales, leasing, retail or customer service is a plus

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

* Medical, Vision and Dental
* 401(K)
* Employee Stock Purchase Plan
* Flex Spending Accounts
* Life Insurance
* Vacation, Sick, Personal Time and Company Holidays

*/Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeople2/*

Followus on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!

LinkedIn, Twitter, Facebook, Instagram

**Job:** **Operations*

**Organization:** **MultiFamily / Communities*

**Title:** *Property Management - Leasing Consultant - Mesa (Ascend Longbow Highpoint)*

**Location:** *Arizona-Mesa*

**Requisition ID:** *2500881*

**Job Title**

Assistant Property Manager, Multifamily

Del Mar Apartments (https://www.mydelmarapts.com/)

**Job Description Summary**

The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high-level of service, at all times. Assistant Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.

**Job Description**

**ESSENTIAL JOB DUTIES:**

+ Ensuring the smooth running of our community in a fast-paced environment.

+ Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.

+ Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.

+ Complete lease/renewal paperwork to ensure completion to company standards.

+ Track and evaluate advertising, and all client traffic.

+ Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.

+ Assist the Property Manager with the day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.

+ Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.

+ Maintain residents' files in accordance with company standards.

+ Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.

+ Manage and maintain all aspects of overall community budget and finances.

+ Work with leasing staff to ensure that leasing/marketing goals are being met.

**COMPETENCIES:**

+ Effective communication and customer service skills.

+ Computer literate, including Microsoft Office Suite and internet navigation skills.

+ General office, bookkeeping and sales skills and excellent oral and written communication skills

+ Determine leasing opportunities of staff and work on goal setting – improving the performance of each staff member.

+ Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.

+ Work with leasing staff to ensure that leasing/marketing goals are being met.

+ Be able to manage a team.

+ Perform any other related duties as required or assigned.

**IMPORTANT EDUCATION**

+ Bachelor’s Degree preferred

+ High School Diploma, GED, Technical or Vocational school required

**IMPORTANT EXPERIENCE**

+ 3+ years of Property Management experience

+ 1+ years of Management experience

**WORK ENVIRONMENT**

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

**PHYSICAL DEMANDS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects.

**OTHER DUTIES**

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at **1-888-365-5406** or email **HRServices@cushwake.com** . Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

**_At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process._** **_We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek._**

The Assistant Community Manager assists the Community Manager in supporting performance standards and maintaining all aspects of community operations. This individual works to develop, empower, and inspire associates toward the achievement of desired business outcomes. The Assistant Manager will be the “Manager on Duty” (MOD) in the absence of the Community Manager. The Assistant Community Manager may assist with scheduling and providing work assignments. This leader will consistently improve the sales process through guiding, coaching, and training Senior/Leasing Consultants.

**Essential Functions/Responsibilities**

**Sales and Marketing**

+ Warmly greet prospective residents and create a personal connection while determining needs and preferences

+ Answer all incoming calls and handle accordingly, whether prospect call, resident issue, service request etc.

+ Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner

+ Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors

+ Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily

+ Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition

+ Assist in Social Media advertising as directed by the Manager

+ Assist in the preparation of move-ins, such as, walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager

+ Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents

+ Address and complete all other duties as assigned

**Operational Standards**

+ Accept rents and make deposits

+ Maintain accurate records in Yardi. Update all rents, deposits and application fees received by residents on a daily basis. Issue appropriate notices when necessary (i.e. late payment notices , eviction notices, returned check memos)

+ Update reports daily regarding notices to vacate, vacancy report, activity report and provide pertinent information to Community Manager

+ Participate in Revenue Management calls when applicable

+ Oversee normal duties of Concierge and Leasing Consultants (based on Manager’s request and staffing structure)

+ Complete all new lease and renewal paperwork, including related addendums

+ Complete resident communications when applicable

+ Attend training classes/meetings as required or recommended by management

+ Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily

+ Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates

+ Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations

+ Address and complete all other duties as assigned

**Customer Service**

+ Understand and support the customer experience vision for Mill Creek Residential

+ Communicate service guarantees and customer service standards to prospective and current residents

+ Take ownership to personally address and resolve customer concerns in a timely professional manner

+ Support new residents during move-in process. Assist with lease renewals, move-outs, and resident transfers

+ Contribute ideas for improving resident satisfaction to the Community Manager

+ Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention

+ Accept service requests from residents and route to service department for prompt processing Follow up to ensure the request has been completed and resident is satisfied

+ Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager

+ Embody the Mill Creek mission, values and brand promise in all that he or she does

+ Champion and enforce the Mill Creek Brand Promise, Service Standards, and Manifesto

+ Address and complete all other duties as assigned

**Edu** **ca** **tion** **an** **d/or E** **x** **p** **e** **ri** **e** **n** **c** **e**

+ High School diploma or equivalent (GED), Bachelor’s degree preferred

+ 2 years multi-family leasing or related property management experience or equivalent experience

+ Commitment to, and passionate for, providing outstanding customer service

+ Strong communication skills (written and verbal)

+ Multi Family or related property management experience, retails sales or hospitality experience

**Skills/Specialized Kn** **o** **w** **ledg** **e**

+ Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication

+ Exercise professional judgement to take ownership of and resolve issues and problems with residents

+ In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community

+ Continuous research of area competitors such as pricing, amenities, features etc.

+ Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software

+ Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division

+ Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices

+ Capable of travelling between two or more communities, if necessary

+ Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked

**About the Benefits of joining the Mill Creek Team**

+ Competitive compensation

+ Comprehensive medical, dental and vision

+ Employer sponsored short and long term disability, Life and ADD insurance

+ 401k with employer matching

+ Paid time off benefits: Vacation, Sick, Holidays

_Mill Creek is an Equal Opportunity Employer_

**Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!**

**People. Places. Relationships. Our tagline begins with the** **most important part** **of Mill Creek, our people. As a multifamily company focused on** **construction,** **development, acquisition, and operations** **of** **rental** **communities in** **the most desirable** **markets coast-to-coast, we are also committed to ensuring a diverse, equitable and inclusive environment for our resident customer and our associates. We have implemented processes to support DE&I practices throughout the associate lifecycle from recruiting and hiring to ongoing training programs for career advancement. Our growth since our founding in 2011 is nothing short of remarkable – a direct reflection of our team’s contributions. We are committed to listening to our associates and focusing on continuous improvement.**

**For more information about our DE&I initiatives, please** **click here (https://millcreekplaces.com/2020-esg-report/)** **to review our inaugural Environmental, Social, Governance (ESG) Report.**

Job Title: Assistant Property Manager

Unlock your potential with Avenue5 Residential.

Your ideas. Your development. Your experience.

We take care of you, so you can take care of our residents, properties and clients.

Property management may be our business, but people are our passion.

Empowering you to be the best.

Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

+ Physical wellness: Medical, dental, vision, and mental health coverage options.

+ Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.

+ Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.

+ Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.

About the assistant property manager position:

We’re looking for a talented assistant property manager who will be responsible for assisting the property manager in the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts and maintenance, lease administration, monthly reporting, and ensuring a positive experience for the residents, associates, and property owners.

+ Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident lifecycle activities.

+ Understand the operations guidelines established within the property management agreement.

+ Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.

+ Accurately and timely complete daily, weekly, and monthly financial and leasing reports.

+ Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.

+ Collect delinquent account balances from previous residents.

+ Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.

+ Lease apartments as needed.

+ Responsible for shopping competitive properties.

+ Inspect buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.

+ Processes move-ins, move-outs, and lease renewals.

+ Audit all new and current lease agreements and resident files for accuracy.

+ Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.

+ Compose and prepare routine correspondence, rental notices, and other letters and memorandums.

+ Assist the property manager with resident relations and problem resolution.

+ Assume responsibility for the operations of the property in the absence of the property manager.

+ Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

+ May perform other duties as assigned.

Education and Experience:

+ High school diploma is required. Bachelor’s degree is preferred

+ Two to three years of experience in property management is required

+ Knowledge of resident rental lifecycle activities is required

+ Real estate license is preferred or may be required in some locations

+ Prior experience in Yardi Voyager or another equivalent system is preferred

Skills and Requirements:

+ Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.

+ Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.

+ Sensitivity to confidential matters is required.

+ Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.

+ Ability to relay technical concerns with adequate detail, quickly and accurately.

+ Capability to read, write, comprehend, and converse in English.

+ Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.

+ Excellent customer service and interpersonal skills with the ability to relate to others.

+ Strong organizational and time-management skills.

+ Ability to cope with and defuse situations involving angry or difficult people.

+ Must maintain a valid driver’s license, clean driving record and current auto insurance is required.

+ Must comply with all safety requirements.

+ Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Our Core beliefs:

+ Put people and partnerships first

+ Empower associates

+ Focus on solutions

+ Champion ideas that accelerate success

+ Deliver proof over promises

Experience our award winning culture:

+ Top 15 national finalist on the Best Places to Work Multifamily™

+ Certified as a Great Place to Work® since 2017

+ Listed as one of the Best Workplaces in Real Estate™

+ Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal

+ Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List

We’re a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don’t see anything today, keep checking. Tomorrow, you may find your dream job.

Regional Facilities Manager

Job ID

208950

Posted

03-Mar-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Building Management, Facilities Management

Location(s)

Denver - Colorado - United States of America, Las Vegas - Nevada - United States of America, Phoenix - Arizona - United States of America, Portland - Oregon - United States of America, Seattle - Washington - United States of America

**About the role**

As a CBRE Regional Facilities Manager, you'll manage the day-to-day functions of the team responsible for building operations and maintenance of facilities within a dedicated region.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

**What you’ll do**

+ Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

+ Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

+ Develop and maintain positive relationships with clients. Conduct regular meetings regarding regional facilities' performance.

+ Report on property profiles, emergency preparedness plans, site inspections, facility audits, etc.

+ Develop policies and procedures to ensure that contract specifications are fulfilled.

+ Prepare presentations to obtain approval for projects.

+ Create strategic facility management objectives for clients. Generate capital projects, operating budgets, and variance reports.

+ Inspect the facility periodically for quality assurance. Ensure facility procedures align with local, state, and federal regulations.

+ Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

+ Apply knowledge of own subject area and how own field integrates with others to achieve team and departmental objectives.

+ Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

**What you’ll need**

+ Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

+ Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

+ Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

+ Excellent leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job subject area and department.

+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

+ Extensive organizational skills with a strong inquisitive approach.

+ Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations

**Why CBRE?**

We value a culture of respect, integrity, service and excellence crafts our approach to every opportunity! We are guided by the needs of the cities we inhabit, the communities we build, and the world we thrive in.

Competitive pay and benefits including Medical, Dental, Vision, PTO, 401k, and more that start 1st of the month. Internal advancement available after 6 month mark.

+ **FORTUNE Most Admired Company #1** in real estate for third consecutive year; **Ten** years in a row on the list.

+ **Forbes** Named one of the **best large employers** in America and one of the **World's Best Employers!**

**Disclaimers**

+ Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Regional Facilities Manager position is $120,000 annually and the maximum salary for the Regional Facilities Manager position is $150,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

**Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

**NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Job Title**

Assistant Property Manager (CRE)

**Job Description Summary**

The Assistant Property Manager is responsible for assisting in all areas defined as a part of the Sr. Assistant Property Manager job description, as well as performing property administrator job duties if there is no property administrator role on the team. The Assistant Property Manager will ensure a high level of professionalism and foster positive relationships with tenants and clients.

**Job Description**

**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**

• Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence. Coordinate office supplies in absence of a property administrator

• Assist in lease administration activities, including abstracting leases and keeping our database current

• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts

• Prepare and coordinate bid proposals and service contracts

• Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies

• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures

• Coordinate tenant move ins and move outs, including furniture delivery and pick up

• Oversee maintenance of work order and purchase order systems

• Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within data base is current and up to date

• Update and maintain office procedures in the property Operation’s Procedure Manual under direction of manager

• Ensure Certificates of Insurance for tenants and vendors are up to date

• Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval

• Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner

• Assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at on site management office

• Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager

• Participates in performance oversight of all service contractors who perform contract services

**KEY COMPETENCIES**

1. Customer Service Focus

2. Organization skills

3. Time Management skills

4. Communication Proficiency (oral and written)

5. Initiative

6. Multi-Tasking

7. Sense of Urgency

**IMPORTANT EDUCATION**

• High school diploma/GED equivalent; Bachelor’s Degree preferred

**IMPORTANT EXPERIENCE**

• At least 1 year of real estate property management or related experience

**ADDITIONAL ELIGIBILITY QUALIFICATIONS**

• Proficiency in Microsoft Office Suite

• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines

**WORK ENVIRONMENT**

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

**PHYSICAL DEMANDS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

**AAP/EEO STATEMENT**

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

**OTHER DUTIES**

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at **1-888-365-5406** or email **HRServices@cushwake.com** . Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”