First-Line Supervisors of Non-Retail Sales Workers

**Job Description:**

**Job Objectives**

Manages the operation of a Walgreen store.

Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.

**Job Responsibilities/Tasks**

**Customer Experience**

+ Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.

+ Greets customers and clinic patients, and offers assistance with products and services.

+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

+ Resolves customer complaints and helps respond to customers’ special needs.

**Operations**

+ Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.

+ Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.

+ Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.

+ Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.

+ Supervises receiving, stocking, pricing, returning, and transferring of merchandise.

+ Ensures execution of District Manager operational feedback.

+ Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.

+ Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.

+ Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.

+ Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.

+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.

+ Completes special assignments and other tasks as assigned.

**Daily Planning and Execution**

+ Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.

**Business Performance Management**

+ Analyzes financial and performance data; develops action plans to increase sales and control costs.

+ Reviews KPIs daily and prepare to discuss with district management.

+ Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.

+ Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.

+ Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.

**Business Planning**

+ Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.

+ Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.

**People and Performance Management**

+ Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.

+ Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.

+ Makes hiring, promotion and termination decisions.

+ Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.

+ Develops employee performance plans and follows up according to deadlines.

+ Monitors and approves team member compensation.

+ Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.

+ Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members

+ Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.

**Training and Personal Development**

+ Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position.

+ Follows performance improvement plans offered by District Manager.

+ Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).

+ Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.

**Communications**

+ Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.

+ Conducts community outreach (e.g., speaks with members of community, physicians in area).

+ Assists District Manager in planning and attending community events.

**Job ID:** 1580019BR

**Title:** Store Manager

**Company Indicator:** Walgreens Boots Alliance

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 3431 W UNION HILLS DR,PHOENIX,AZ,85027-04898-04508-S

**Full District Office Address:** 3431 W UNION HILLS DR,PHOENIX,AZ,85027-04898-04508-S

**External Basic Qualifications:**

+ Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.

+ Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.

+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.

**Preferred Qualifications:**

+ Bachelor’s Degree.

+ PTCB or ExCPT Certification.

+ Three years retail management experience, including supervising others, managing, and assigning work.

+ Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:**

**Store:** 04508-PHOENIX AZ

**Job Description:**

**Job Objectives**

Manages the operation of a Walgreen store.

Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.

**Job Responsibilities/Tasks**

**Customer Experience**

+ Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.

+ Greets customers and clinic patients, and offers assistance with products and services.

+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

+ Resolves customer complaints and helps respond to customers’ special needs.

**Operations**

+ Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.

+ Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.

+ Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.

+ Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.

+ Supervises receiving, stocking, pricing, returning, and transferring of merchandise.

+ Ensures execution of District Manager operational feedback.

+ Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.

+ Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.

+ Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.

+ Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.

+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.

+ Completes special assignments and other tasks as assigned.

**Daily Planning and Execution**

+ Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.

**Business Performance Management**

+ Analyzes financial and performance data; develops action plans to increase sales and control costs.

+ Reviews KPIs daily and prepare to discuss with district management.

+ Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.

+ Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.

+ Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.

**Business Planning**

+ Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.

+ Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.

**People and Performance Management**

+ Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.

+ Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.

+ Makes hiring, promotion and termination decisions.

+ Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.

+ Develops employee performance plans and follows up according to deadlines.

+ Monitors and approves team member compensation.

+ Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.

+ Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members

+ Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.

**Training and Personal Development**

+ Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position.

+ Follows performance improvement plans offered by District Manager.

+ Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).

+ Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.

**Communications**

+ Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.

+ Conducts community outreach (e.g., speaks with members of community, physicians in area).

+ Assists District Manager in planning and attending community events.

**Job ID:** 1582582BR

**Title:** Store Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 8816 E PINNACLE PEAK RD,SCOTTSDALE,AZ,85255-03636-03602-S

**Full District Office Address:** 8816 E PINNACLE PEAK RD,SCOTTSDALE,AZ,85255-03636-03602-S

**External Basic Qualifications:**

+ Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.

+ Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.

+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.

**Preferred Qualifications:**

+ Bachelor’s Degree.

+ PTCB or ExCPT Certification.

+ Three years retail management experience, including supervising others, managing, and assigning work.

+ Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:**

**Store:** 03602-SCOTTSDALE AZ

**Now Brewing – Future Leaders! #tobeapartner**

Starbucks is known for developing extraordinary people who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.

Benefit Information (https://www.starbucksbenefits.com)

This role is a hands-on experience that develops your supervisory experience, coaching skills, coffee/ tea passion and business acumen, all to build your understanding of store management. You will learn how to create success for a multi-million-dollar business, create and develop great teams, and building a meeting place in your community that nurtures customers. These foundational principles set up partners for success for careers in store management and leadership.

**_Using a mix of online learning, classroom training and hands on mentorship, you’ll learn how to:_**

+ **Grow a successful, multi-million-dollar business:** drive sales leveraging your business acumen, efficiency and problem-solving skills

+ **Nurture talent & lead a team:** engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.

+ **Inspire others:** become a dynamic brand ambassador dedicated to driving and achieving results through your team

_As a Starbucks partner, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and other voluntary insurance benefits_ _. Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability_ _,_ _p_ _aid_ _p_ _arental_ _l_ _eave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement_ _,_ _paid_ _vacation from date of hire_ _*_ _,_ _sick time (_ _accrued_ _at_ _1 hour for every 25 hours worked),_ _eight_ _paid holidays,_ _and_ _two personal days per year_ _._ _Starbucks also offers eligible partners participation in a_ _401(k) retirement_ _plan_ _with employer match_ _, a discounted company stock program (S.I.P.),_ _Starbucks equity program (Bean Stock),_ _incentivized emergency savings,_ _and financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor’s degree through Arizona State University’s online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement_ _._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _and_ _in accordance with_ _its plans and policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._ _For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information about benefits, go to_ _starbucksbenefits.com_ _._

_*If you are working in CA, CO, IL, LA, ME, MA, NE,_ _ND_ _or RI, you will_ _accrue_ _vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above_ _._ _For roles in other states,_ _you will be granted vacation time starting at_ _120 hours_ _annually_ _for roles below director and_ _200 hours_ _annually_ _for roles director and above._

_The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity._ _ _ _At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate._ _The Assistant Store Manager role is overtime eligible, but overtime hours are not guaranteed._

_Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._

_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._

_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _applicantaccommodation@starbucks.com_ _._

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE (https://www.myworkday.com/usfoods/d/task/2998$47185.htmld)

Join Our Community of Food People!

Oversee a group of Territory Managers (TMs) in the selling of (and may also sell) the Company's products and services using product, organizational, and customer knowledge to influence customers and assist them in applying the products and services to their needs, resulting in revenue generation. Directs TMs against opportunities in closing, penetrating existing accounts, as well as directing TMs with regards to new account acquisition and development within a specified district. Provide coaching, mentoring, and training to TMs to achieve profitable sales and case growth objectives.

Phoenix metro is currently broken up into regions - Central, East, and West.

and covers cities/towns outside of Phoenix proper.

Lead a group of TMs to achieve Division sales, penetration and churn reduction objectives; research, develop and maintain long and short range sales plans, while coaching and developing TMs in creating effective action planning to achieve AOP and Company goals.

Direct TMs toward high quality leads and assist TMs in warming leads and closing, working with TMs to open new accounts and reduce churn and highlighting need for New Business Manager to support TMs in opening high potential accounts.

Submit and administer annual street sales operating plan and operating budget, reviewing and approving street sales-related expenses, credits, donations, and contracts, and tracking performance against plan, identifying gap closures.

Leverage Sales Coordinator role to reduce time on administrative tasks, resolving TM and customer issues; assist in leveraging Restaurant Operations Consultant, Menu Analyst, Culinary Specialists, Customers Solutions Coordinator, Sr. Sales Analyst, and New Business Manager to grow account penetration and new accounts.

Assist in coordinating product cuttings and demonstrations; develop sales and marketing strategies and proposals for customers on products and services, conducting market research to determine customer needs and provide information to sales staff.

Communicate sales data to contribute to product/service planning; assist in planning district sales meetings and events with Marketing and Merchandising personnel.

Understand and utilize the Sales Foundations tools and processes to grow sales, generate additional revenue, and maintain customer service standard.

Coach, train and direct TMs to top account penetration and “quality” lead acquisition opportunities, creating effective action plans to achieve AOP and compensation goals, and ensuring accountability of TMs with regards to account development and goal attainment.

Recruit, train and mentor new hires as well as existing TMs, conducting field support/work-with sessions to observe coaching needs and support needs for TM development, and evaluate needs and recommend training as needed.

Oversee, manage, and assess TM performance to plan regularly, instituting performance improvement or disciplinary measures as needed. Assist TMs with organizational skills, account strategies, and territory planning.

Maintain current knowledge of industry trends and product developments that affect target markets, establishing and maintaining industry contacts that lead to prospective sales; evaluate product mix in terms of meeting customers’ needs.

Research and develop lists of potential customers, making targeted sales calls to develop relationships and follow up on leads along with sales staff. Conduct periodic Customer Business Reviews to identify customer needs as well as relationship gaps.

Assist in customer/delivery alignment and driver engagement.

Oversee the communication and execution of Company policies within the confines of the sales department.

Ensure that the sales organization is appropriately staffed and managed to minimize turnover.

Other duties and responsibilities as assigned or required.

Education/Training: Bachelor's degree in Business Administration, Sales & Marketing or related field or equivalent experience required.

Related Experience: A minimum of five years of foodservice sales experience required. A minimum of two years of supervisory experience required. Overnight travel may be required to participate in trainings, meetings, or other company events.

Knowledge/Skills/Abilities: Demonstrated problem solving and negotiation skills required. Excellent oral and written communication skills, as well as customer service and presentation abilities. Must have proficient computer skills, preferably in Microsoft Office products (e.g., Word, Excel, PowerPoint, Outlook).

Licenses:

Valid driver's license required

Candidates who have received a DUI conviction for drug or alcohol within the last three years will not be considered as eligible.

Other license history is reviewed and must meet company standards

This role will also receive incentive compensation. ​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between

$75,000 - $120,000

*****EOE** **Race/Color/Religion/Sex/Sexual** **Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status*****

Puede ver este sitio de empleo y aplicación en español utilizando la configuración de su navegador o teléfono móvil. Haga clic a continuación para obtener más información.

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US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found **here (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/USF\_CCPA\_policy.pdf) .**

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

EEO is the Law poster is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

EEO is the Law poster supplement is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

Pay Transparency policy statement is available here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.

_What You Will Do _ _ _

As a **Mako Spine Enabling Technologies Associate Sales Representative** , you will support the strategic promotion and sales of **Stryker's Enabling Technologies and orthopedic solutions** to meet customer needs and drive business growth. In this **medical device sales** role, you’ll thrive in a fast-paced environment and find meaning in delivering **cutting-edge** **technology** **that’s** **making healthcare better** .

+ Systematically track your **sales performance and territory progress toward** **quota** , and collaborate closely with your **Regional Manager** and supporting **Sales Representatives** to exceed your goals.

+ Conduct **product evaluations** in **Operating Room (OR)** and clinical office settings, persuasively demonstrating the **clinical and economic value of Stryker products** to healthcare professionals.

+ Use your product expertise and fast thinking to solve real-time issues and educate surgeons, nurses, and staff on the correct use and maintenance of our **spine and enabling technologies** .

+ Maintain and manage your **sample product inventory** with precision, ensuring you're always prepared to support our customers when they need it most.

+ Provide **territory coverage** as needed, which presents opportunities to grow your sales acumen and expand your responsibilities.

_What You Need _ _ _

**Required:**

+ Bachelors Degree

**Preferred:**

+ 1+ year of experience in **medical device sales** or **business-to-business (B2B) sales**

**Additional Information **

+ Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects.

+ Must have a valid driver's license.

+ Possible off-hours, weekends, and holidays to support business needs.

+ This position requires the handling of instruments that may have been contaminated by blood or other bodily fluids. In compliance with Occupational Safety and Health Administration (OSHA) regulations, Stryker will provide a safe working environment for all employees.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

_What You Will Do _ _ _

As a **Mako Spine Enabling Technologies Associate Sales Representative** , you will support the strategic promotion and sales of **Stryker's Enabling Technologies and orthopedic solutions** to meet customer needs and drive business growth. In this **medical device sales** role, you’ll thrive in a fast-paced environment and find meaning in delivering **cutting-edge** **technology** **that’s** **making healthcare better** .

+ Systematically track your **sales performance and territory progress toward** **quota** , and collaborate closely with your **Regional Manager** and supporting **Sales Representatives** to exceed your goals.

+ Conduct **product evaluations** in **Operating Room (OR)** and clinical office settings, persuasively demonstrating the **clinical and economic value of Stryker products** to healthcare professionals.

+ Use your product expertise and fast thinking to solve real-time issues and educate surgeons, nurses, and staff on the correct use and maintenance of our **spine and enabling technologies** .

+ Maintain and manage your **sample product inventory** with precision, ensuring you're always prepared to support our customers when they need it most.

+ Provide **territory coverage** as needed, which presents opportunities to grow your sales acumen and expand your responsibilities.

_What You Need _ _ _

**Required:**

+ Bachelors Degree

**Preferred:**

+ 1+ year of experience in **medical device sales** or **business-to-business (B2B) sales**

**Additional Information **

+ Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects.

+ Must have a valid driver's license.

+ Possible off-hours, weekends, and holidays to support business needs.

+ This position requires the handling of instruments that may have been contaminated by blood or other bodily fluids. In compliance with Occupational Safety and Health Administration (OSHA) regulations, Stryker will provide a safe working environment for all employees.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

_What You Will Do _ _ _

As a **Mako Spine Enabling Technologies Associate Sales Representative** , you will support the strategic promotion and sales of **Stryker's Enabling Technologies and orthopedic solutions** to meet customer needs and drive business growth. In this **medical device sales** role, you’ll thrive in a fast-paced environment and find meaning in delivering **cutting-edge** **technology** **that’s** **making healthcare better** .

+ Systematically track your **sales performance and territory progress toward** **quota** , and collaborate closely with your **Regional Manager** and supporting **Sales Representatives** to exceed your goals.

+ Conduct **product evaluations** in **Operating Room (OR)** and clinical office settings, persuasively demonstrating the **clinical and economic value of Stryker products** to healthcare professionals.

+ Use your product expertise and fast thinking to solve real-time issues and educate surgeons, nurses, and staff on the correct use and maintenance of our **spine and enabling technologies** .

+ Maintain and manage your **sample product inventory** with precision, ensuring you're always prepared to support our customers when they need it most.

+ Provide **territory coverage** as needed, which presents opportunities to grow your sales acumen and expand your responsibilities.

_What You Need _ _ _

**Required:**

+ Bachelors Degree

**Preferred:**

+ 1+ year of experience in **medical device sales** or **business-to-business (B2B) sales**

**Additional Information **

+ Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects.

+ Must have a valid driver's license.

+ Possible off-hours, weekends, and holidays to support business needs.

+ This position requires the handling of instruments that may have been contaminated by blood or other bodily fluids. In compliance with Occupational Safety and Health Administration (OSHA) regulations, Stryker will provide a safe working environment for all employees.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

**Our values start with our people, join a team that values you\!**

We are the nation’s largest off\-price retailer with over 2,000 stores, and a strong track record of success and growth\. Our focus has always been bringing our customers a constant stream of high\-quality brands and on\-trend merchandise at extraordinary savings\. All while providing a fun and exciting treasure hunt experience\.

As part of our team, you will experience:

+ **Success\.** Our winning team pursues excellence while learning and evolving
+ **Career growth\.** We develop industry leading talent because Ross grows when our people grow
+ **Teamwork\.** We work together to solve the hard problems and find the right solution
+ **Our commitment to Diversity, Equality & Inclusion, and our community\.** We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger\. We strive to be a positive force in our community\.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide\. With 2023 revenues of $20\.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams\.

**GENERAL PURPOSE** **:**

Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising\. Responsible for learning all phases of Store operations\. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met\.

**ESSENTIAL FUNCTIONS:**

**General Operating Requirements:**

+ Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working\.
+ Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance\.
+ Communicates any variances to Company standards to the Store Manager\.
+ Ensures proper scheduling of Associates to meet business objectives\.
+ Ensures compliance with all State, Local and Federal regulations\.
+ Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms\.
+ Accepts special assignments as directed by Leadership\.
+ Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed\.

**Organizational Development:**

+ Assists in recruiting, hiring, training and developing non\-exempt Associates\.
+ Ensures compliance of Ross personnel policies and procedures\.
+ Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed\.

**Expense Control:**

+ Assists in the management of and continuous monitoring of actual expenditures to be within budget\.
+ Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends\.

**Maintaining a Safe & Secure Environment:**

+ Understands that safety is the number one priority and practices safe behaviors in everything they do\.
+ Ensures all Associates understand and can execute emergency operating procedures\.
+ Maintains adherence to Company safety policies and ensures the safety of Associates and Customers\.
+ Assists in the facilitation of monthly safety meetings\.

**Customer Service:**

+ Treats all Customers, Associates, and other leaders with respect\.
+ Demonstrates courtesy, friendliness, and professionalism at all times\. Recognizes Associates using Company recognition programs\.
+ Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision\.
+ Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc\.

**Personal and Store Brand:**

+ Represents and supports the Company brand at all times\.
+ Maintains and models a professional appearance, in accordance with the Company Dress Code\. Reinforces the Company Dress Code at all times\.
+ Manages Store to ensure a clean, neat, easy to shop environment\.
+ Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates\.
+ Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms\.

**Merchandise Processing and In\-Store Marketing**

+ Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice\.
+ Ensures merchandise is presented and organized according to Company merchandising guidelines\.
+ Urgently manages merchandise processing to the sales floor within the expected Company timeframe\.

**Loss Prevention:**

+ Assists with training Associates on Loss Prevention awareness and Store shortage goals\.
+ As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers\. Safeguards confidential information, cash and credit card information and merchandise\.
+ Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness\.
+ Assists in leading the annual inventory process including preparation and execution of inventory guidelines\.
+ Monitors mark\-out\-of\-stock policy to ensure proper administration\.
+ Ensures Public View Monitor \(PVM\) system is maintained properly\.

**COMPETENCIES:**

+ Manages Work Processes
+ Business Acumen
+ Plans, Aligns & Prioritizes
+ Builds Talent
+ Collaborates
+ Leading by Example
+ Communicates Effectively
+ Ensures Accountability & Execution

**QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:**

+ Two or more years of Store or Assistant Store Manager experience in a retail environment\.
+ Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels\.
+ Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion\.
+ Ability to set priorities and exercise independent judgment\.
+ Maintain high quality of Customer service\.
+ Fluency in English\.
+ Ability to work evenings and weekends\.
+ Ability to perform basic mathematical calculations commonly used in retail environments\.

**PHYSICAL REQUIREMENTS/ADA:**

+ Ability to use all Store equipment, including PDTs, registers and PC as required\.
+ Ability to spend up to 100% of working time standing, walking, and moving around the Store\.
+ Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop\.
+ Ability to occasionally push, pull and lift more than 25 lbs\.
+ Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies\.
+ Certain assignments may require other qualifications and skills\.

**SUPERVISORY RESPONSIBILITIES:**

+ Direct supervision of all non\-exempt Associates\.

**DISCLAIMER**

This job description is a summary of the primary duties and responsibilities of the job and position\. It is not intended to be a comprehensive or all\-inclusive listing of duties and responsibilities\. Contents are subject to change at management's discretion\.

Ross is an equal employment opportunity employer\. We consider individuals for employment or promotion according to their skills, abilities and experience\. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce\. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex \(which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding\), veteran status, military status, marital or registered domestic partnership status, medical condition \(including cancer or genetic characteristics\), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws\.

GENERAL FUNCTION: The major responsibility of the Store Manager is to drive profitable sales growth through the delivery of outstanding patient experience. Lead team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient focused retail culture. * Attainment of plan sales goal and comp store sales growth. * Positive comp store contribution (year-on-year improvement). * Manage payroll cost effectively, in accordance with Company standards * Manage gross margin, in accordance with Company standards * Effectively train and develop associates to consistently provide a patient care focused experience. * Develop team of administratively skilled associates that provide support on daily operational tasks. * Develop strong professional relationships with Doctors. * Ensure appropriate coverage and quality of Doctor hours. * Implementation of initiatives to increase number or exams and conversion of exams to sales. * Participate in business planning and business updates. * Accountable for the recruitment, training, development, and retention of high performing associates, as measured by: * Selection of brand right associates who demonstrate desired patient care behaviors * Effective and consistent associate On Boarding * Utilization of effective daily practice and role-playing * Employee satisfaction through two-way communication * Proactive manpower planning for adequate bench strength * Ensuring positive patient satisfaction, as measured by patient retention and survey responses. * Ensure each store is effectively merchandised and presented according to standards as measured by: * Execution of planogram * Execution of visual appearance inside and outside of store (i.e., signage) * Maintenance of overall standards (i.e. cleanliness, housekeeping) * Associates exhibit professional presentation (i.e., attire) in accordance with Company standards * Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by: * Ready when promised * Remake and return percent as compared to Company average * Calls to customers to follow-up on purchases * Maximize Managed Vision Care relationships and sales opportunities. * Timely implementation of approved Marketing programs * Execution of signage and promotions according to Company standards. * Execution of operational procedures: * Safety (security system, safety information posted, fire extinguishers, door locks) * Maintenance as measured by proper housekeeping, carpet, store front windows, proper lighting, and store safety (safety information posted, fire extinguishers and door locks) KNOWLEDGE & SKILLS: * Proven track record of sales growth through sales skills and accountability for sales results. * Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates. * Demonstrated ability to deliver an outstanding experience during direct interaction with patients. * Ability to recruit and select associates and doctors. * Proven experience and results with a retail or customer service establishment. * Ability to present and implement decisive and creative solutions to opportunities to grow the business. * Ability to provide enthusiastic and concise communication to meet/exceed patient expectations. * Foster positive and results-oriented associate and doctor relationships. * Success in store merchandising and attention to detail. * Ability to manage priorities through adaptability and flexibility. * Willingness to take calculated risks * Attention to detail and follow-up. * Abilities to multi-task and delegate to maximize patient interaction. * Computer experience preferred. EDUCATION: Bachelor's degree or comparable experience in retail operations. The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.

GENERAL FUNCTION: The major responsibility of the Store Manager is to drive profitable sales growth through the delivery of outstanding patient experience. Lead team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient focused retail culture. * Attainment of plan sales goal and comp store sales growth. * Positive comp store contribution (year-on-year improvement). * Manage payroll cost effectively, in accordance with Company standards * Manage gross margin, in accordance with Company standards * Effectively train and develop associates to consistently provide a patient care focused experience. * Develop team of administratively skilled associates that provide support on daily operational tasks. * Develop strong professional relationships with Doctors. * Ensure appropriate coverage and quality of Doctor hours. * Implementation of initiatives to increase number or exams and conversion of exams to sales. * Participate in business planning and business updates. * Accountable for the recruitment, training, development, and retention of high performing associates, as measured by: * Selection of brand right associates who demonstrate desired patient care behaviors * Effective and consistent associate On Boarding * Utilization of effective daily practice and role-playing * Employee satisfaction through two-way communication * Proactive manpower planning for adequate bench strength * Ensuring positive patient satisfaction, as measured by patient retention and survey responses. * Ensure each store is effectively merchandised and presented according to standards as measured by: * Execution of planogram * Execution of visual appearance inside and outside of store (i.e., signage) * Maintenance of overall standards (i.e. cleanliness, housekeeping) * Associates exhibit professional presentation (i.e., attire) in accordance with Company standards * Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by: * Ready when promised * Remake and return percent as compared to Company average * Calls to customers to follow-up on purchases * Maximize Managed Vision Care relationships and sales opportunities. * Timely implementation of approved Marketing programs * Execution of signage and promotions according to Company standards. * Execution of operational procedures: * Safety (security system, safety information posted, fire extinguishers, door locks) * Maintenance as measured by proper housekeeping, carpet, store front windows, proper lighting, and store safety (safety information posted, fire extinguishers and door locks) KNOWLEDGE & SKILLS: * Proven track record of sales growth through sales skills and accountability for sales results. * Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates. * Demonstrated ability to deliver an outstanding experience during direct interaction with patients. * Ability to recruit and select associates and doctors. * Proven experience and results with a retail or customer service establishment. * Ability to present and implement decisive and creative solutions to opportunities to grow the business. * Ability to provide enthusiastic and concise communication to meet/exceed patient expectations. * Foster positive and results-oriented associate and doctor relationships. * Success in store merchandising and attention to detail. * Ability to manage priorities through adaptability and flexibility. * Willingness to take calculated risks * Attention to detail and follow-up. * Abilities to multi-task and delegate to maximize patient interaction. * Computer experience preferred. EDUCATION: Bachelor's degree or comparable experience in retail operations. The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.