Real Estate Brokers

Looking for a bookkeeper primarily focusing on payables and receivables. Must be conscientious, dependable and pay attention to details. Basic accounting and business coursework required. Job also involves managment of day to day operations. Company is experiencing restructuring and a growth surge with room for career growth.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Senior Collections Specialist** at **Realtor.com** **®**

**Location: Scottsdale, AZ**

Are you a problem-solving, collections expert? Are you ready to use your skillset to make critical decisions and let your expertise shine through prompt and efficient handling of incoming and outgoing customer emails and calls related to settling past due balances? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest **_Senior Collections Specialist_** and help change the world of real estate, one home at a time.

Our ideal candidate for the **_Senior Collections Specialist_** role must be a dependable self-starter possessing advanced problem-solving skills with a high aptitude to use judgment in making critical decisions to resolve issues. Let your expertise shine through prompt and efficient handling of incoming and outgoing customer emails and calls related to settling past due balances.

**Top Reasons to Apply:**

+ Opportunity to join a dynamic, close-knit team with the ability to shape and influence the role.

+ Career Growth & Development – Gain valuable experience with opportunities for advancement.

+ Hybrid work environment - Allow flexibility to work remotely 2 days per week.

**What you'll do:**

+ Understand, review, investigate and reconcile large volumes of moderately difficult and complex accounts.

+ Handle extensive research requirements to support resolution of account discrepancies and customer inquiries. Must create and update case actions by logging collection notes and dispositioning results.

+ Ability to think outside the box and make judgment calls within outlined parameters to resolve issues or make recommendations.

+ Must exude confidence in being able to work independently and perform advanced duties with more accountability for action and results.

+ Must be able to understand the complete collection process flow and be comfortable bringing new ideas for improvement to management.

+ Ability to evaluate and improve efficiencies in workflows without negative impact on other departments and/or future business.

+ Utilizing your strong communication skills, you will initiate contact and respond to incoming customer email and telephone inquiries to investigate complaints.

+ Must exhibit patience and have a calm, yet firm, demeanor to provide accurate support for validation of the past due balance to successfully collect payment, with the goal of preventing usage of a third party collection service.

+ Ensure balances represented in Salesforce are accurate by reconciling accounts that have disputes or inaccuracies.

+ Establish and maintain a positive rapport with key internal and external customers.

+ Supports policies, procedures and change initiatives as needed by management

+ Partner with Manager on general tasks, assignments, reporting, and special projects.

+ Maintain relevant reporting.

**How We Work:**

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**What you'll bring:**

+ Minimum of a High School diploma or equivalent.

+ 5+ years of experience in collections.

+ Highly articulate with excellent communication skills, written and oral.

+ Excellent time management skills with acute attention to detail.

+ Critical thinker with an ability to independently make decisions and exercise authority within established guidelines and limits.

+ Detail-oriented with an excellent problem-solving skillset.

+ Strong interpersonal skills and willingness to adapt to rapid change.

+ High aptitude and tolerance for engaging with potentially dissatisfied clients.

+ High agility and tolerance to shift focus from task to task, or from one sub-segment of clients to another.

+ Has a thorough understanding of collections processes and procedures and applies knowledge to resolve assignments.

+ Analyze, reconcile, and propose solutions for multiple entities with the ability to concisely communicate the results to co-workers, managers, and external customers, as applicable.

+ Dependable; accountable; exhibits patience; enthusiastic and positive; team player; shares best practices; accept and professionally manage change.

+ Possess core values to engage customers with the highest level of respect and integrity.

+ Working knowledge in various computer applications (Google Docs, Gmail, Google Calendar, Google Chrome, Google Sheets, etc.).

+ Intermediate Excel skills required (pivot tables, VLookup, conditional formatting, etc.).

**How we Reward you:**

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

+ Inclusive and Competitive medical, Rx, dental, and vision coverage

+ Family forming benefits

+ 13 Paid Holidays

+ Flexible Time Off

+ 8 hours of paid Volunteer Time off

+ Immediate eligibility into Company 401(k) plan with 3.5% company match

+ Tuition Reimbursement program for degreed and non-degreed programs

+ 1:1 personalized Financial Planning Sessions

+ Student Debt Retirement Savings Match program

+ Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

**Description:**

**The Hotel:**

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage–beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

**Roles and Responsibilities include but are not limited to:**

** Required open availability including weekends and holidays **

The Assistant Front Desk Manager will have oversight of the front office staff, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. The Assistant Front Desk Manager's responsibilities include assisting in overseeing multiple areas in the Rooms Division. This can include the Front Office, Concierge, and Guest Services. As a highly visible role within the hotel it offers the opportunity to provide the highest level of guest satisfaction according to luxury standards.

**Qualifications:**

**Qualifications:**

+ 2-3 years of progressive hotel Rooms Management experience

+ A true desire to satisfy the needs of others in a fast-paced environment.

+ Knowledge of computers and systems.

+ Successful problem solving skills.

+ Excellent overall communication skills.

+ Ability to multi-task.

+ Able to stand for extended periods.

+ Must have a valid drivers license.

**Benefits & Perks**

· Opportunities to work around the world with Hyatt Hotels and Resorts

· Discounted & Complimentary Hotel Room Nights

· Enjoy free employee meals in our employee dining hall

· Free covered parking

· Medical Dental and Vision Insurance (Full-time colleagues)

· Retirement savings plan

· Excellent training and professional development

· Tuition/Wellness reimbursement, up to $1,000 a year!

· Employee Stock Purchase plan

· Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

**Our Values:** Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

**About The Hiring Process**

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

_Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law._

**Proof of eligibility to work in the United States is required, as well as a completed background check.**

**Primary Location:** US-AZ-Scottsdale

**Organization:** Grand Hyatt Scottsdale Resort

**Pay Basis:** Hourly

**Job Level:** Full-time

**Job:** Front Office

**Req ID:** SCO005944

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a **Dental Office** **Manager** , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients’ lives.

**Job Type:** Full-Time

**Salary:** $50000 - $60000 / year + monthly and quarterly incentive earnings **

**At Aspen Dental, we put You First. We offer:**

+ A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*

+ Career development and growth opportunities to support you at every stage of your career

+ A fun and supportive culture that encourages collaboration and innovation

+ Free Continuous Learning through TAG U

**How You’ll Make a Difference:**

As a **Dental Office Manager** , you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.

+ Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards

+ Hire, develop, manage and retain the office staff

+ Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care

+ Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability

+ Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance

+ Additional tasks as required

**Preferred Qualifications**

+ Minimum of one year of managing a team of direct reports

+ High school diploma or equivalent; college degree is preferred

+ A people centric leader who motivates and inspires others

+ Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds

+ Demonstrate analytical thinking; place a premium on leveraging data

_Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization._

_*May vary by independently owned and operated Aspen Dental locations._

_**Limitations apply, please see recruiter for details_

_ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Senior Account Executive West Coast at Realtor.com**

**Location: Remote; West Coast Territory**

Are you a self-driven sales professional with a proven track record? Are you ready to engage with select high value customers and prospective customers to sell Realtor.com’s highly specialized and emergent products? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest **Senior Account Executive** and help change the world of real estate, one home at a time.

**Top reasons to apply today:**

+ High Earnings & Growth – Base + commission, $160K total target compensation, with career advancement in a top real estate tech company.

+ Impactful Work – Sell cutting-edge real estate solutions that help professionals succeed in a competitive market.

+ Remote + Travel – Work remotely in the East Coast territory with 50% travel for client meetings and industry events.

**What you’ll do:**

+ Manage client relationships from pitch, to sale, to execution with an eye on long-term, sustainable growth.

+ Focus on retaining, upselling, renewing, and account management of select high value accounts.

+ Must be able to clearly articulate the Realtor.com's product value propositions and competitive differentiators to key decision makers.

+ Possess the ability to communicate how the platform creates a competitive advantage for real estate professionals.

+ Guide high value customers/prospective customers through complex ROI evaluations.

+ Leverage pre-existing and newly developed relationships with brands and agencies to grow revenue.

+ Utilize scripting to generate sales on calls.

+ Build deep trusted relationships/partnerships with decision-makers at agencies.

+ Provide ongoing, professional after-sales support in conjunction with cross-functional teams to enhance the customers’ dedication and grow their lifetime value.

+ Consistently achieve performance goals and milestones - including productivity requirements.

+ Must follow standard operating procedures; document all activities in our CRM.

+ Build and manage a sales pipeline by aggressively prospecting potential customers.

+ Stay up to date on competitive market and industry trends.

+ Provide an elevated level of sales and customer service.

+ Must thrive working in a fast-paced environment where performance is rewarded.

+ Heavy business travel required to meet face to face with customers either at their offices or at trade shows.

**How we work**

+ We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This will be a remote role in our West Coast territory; with a 50% travel requirement.

**What you’ll bring:**

+ Bachelor's degree preferred.

+ Minimum 5 years of sales experience.

+ Demonstrated success in driving high value customer and prospect sales.

+ Demonstrated success in consultative selling and cultivating meaningful business partnerships with high value customers.

+ Ability to use critical thinking in a variety of situations and to solve “real world” problems faced by our target audience.

+ Excellent verbal and written communications skills.

+ Strong organizational and follow up skills.

+ Ability to excel in a fast paced and changing environment.

+ Online advertising sales background is a plus.

+ Background in real estate is helpful but not required.

+ Experience navigating multiple platforms throughout the day.

+ Experience with databases &/or CRM tools is a plus.

+ Ability to travel 50% of the time is required.

At Realtor, we recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.

The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect in the listed locations. We tailor our offers based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process. All ranges are location based, ranges for positions in other locations may vary based on the local market.

This is a base + commission role. The annual total target compensation for this position is $160,00.00 USD.

In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless – come for the job, stay for a career.

NBAZ is looking for experienced Real Estate Associate in Phoenix. Top candidates will have extensive knowledge of Phoenix and surrounding communities with proven success attracting new business relationships while deepening our existing customer relationships.

This position focuses on identifying appropriate lending opportunities, soliciting and developing all types of business activity, specializing in commercial loans, participating in the development and recommendation of overall commercial loan objectives, policies and practices.

Essential Functions:

+ Support the development and maintenance of profitable commercial banking relationships.

+ Establish, develop and maintain an aggressive prospect calling program to determine the scope of potential relationship opportunities and alignment with NBAZ core values and strategic objectives.

+ Interpret and implement commercial loan policies and contribute effectively to a sound and profitable loan portfolio with maximum income and minimum losses

+ Minimize problem credit and/or delinquencies by maintaining high credit standards, good documentation procedures and timely collection efforts.

+ Make loan presentations and decision recommendations to senior lenders and/or loan committees.

+ Participates in the completion of transactions with the sales team.

+ Other duties as assigned.

Qualifications:

A four-year college degree in business, accounting, or finance is strongly preferred with 2+ years of direct commercial lending in CRE, or other complex commercial lending. An equivalent combination of education and experience may meet qualifications. Knowledge of commercial loans, credit and/or related lending processes and procedures is required.

+ Local candidates are highly preferred. This role requires knowledge of local networks with expertise and pipelines in surrounding AZ communities.

+ Knowledge of commercial credit analysis, spreading and analyzing financial statements, credit scoring, documentation, etc.

+ A demonstrated ability to develop and maintain major banking relationships is strongly preferred.

+ Applies highly advanced technologies, scientific principles, theories, and concepts in decision-making and problem-solving activities.

+ Requires an in-depth knowledge of related fields and the ability to apply that information to the current role.

+ Detail oriented, ability to work under pressure, manage multiple priorities, meet deadlines, and work independently.

+ Excellent verbal, written, and interpersonal skills with strong financial and credit analysis skills are essential to this role.

+ Creative problem solving, negotiation and presentation skills.

Benefits:

+ Medical, Dental and Vision Insurance - START DAY ONE!

+ Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.

+ Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.

+ Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.

+ 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.

+ Mental health benefits include coaching and therapy sessions.

+ Tuition Reimbursement for qualifying employees.

+ Employee Ambassador preferred banking products.

Req ID: 066918

Equal Opportunity Employer

It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.

If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST.

Click here to view applicable Federal, State and/or local employment law posters.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Real Choice Selling Coordinator at Realtor.com**

**Location: Scottsdale, AZ**

Are you a sales coordinating expert? Are you ready to support the full sales cycle from client vetting to confirm a deal? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Real Choice Selling Coordinator and help change the world of real estate, one home at a time.

**Top reason to apply today:**

+ Great Pay & Benefits; $19.47/hr + commission, earning potential $46,500/year, with top-tier benefits.

+ Career Growth; Tackle new challenges and advance in an innovative real estate tech company.

+ Fun, Dynamic Team; Join a high-energy team, enjoy flexible hours, and make a real impact.

**What you’ll do:**

+ Make outbound calls to identify client's needs and respond with superior service and resolution.

+ Ability to understand client's objectives and challenges and align our services to accomplish their goals via phone, email, and SMS communication.

+ Make at least 40 connected calls, 150 call attempts and over 2.5 hours of talk time per day.

+ Own the full sales cycle from client vetting to confirm a deal.

+ Utilize our in-house CRM System and work the pipeline of inbound clients.

+ Track goals, metrics, and performance of the process and regularly provide feedback and make suggestions for improvement.

**How we work:**

+ We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale, AZ office.

**What you’ll bring:**

+ A minimum 1 year phone based customer service experience.

+ Excellent written and verbal communication skills - no fear of the phone.

+ Commitment to a high standard of integrity and working in a team environment.

+ When faced with new challenges, or tough conversations, failure simply isn't an option.

+ Desire to grow your career and tackle new challenges.

+ Ability to succinctly explain products, answer questions, provide solutions, and negotiate the best deal to maximize profitability.

+ A genuine interest/background in the real estate industry and excited to be part of something that's going to change the real estate space.

+ Self-motivated with a desire to work in a dynamic and fast paced environment.

+ Demonstrate the ability to use strategic selling skills.

+ Organized, independent, resourceful and diligent.

+ Excellent listener, assertive, persistent, and persuasive.

+ Scheduling flexibility is required as some shifts require holidays, late evening, or weekend hours.

**How we reward you:**

+ The Real Choice Selling Coordinator Role pays $19.47 per hour base on a great commission plan. Average performers earn $46,500/year. We also offer robust benefits starting day one!

+ Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!

+ A competitive work environment with great culture, rewards, recognition, and fun events

+ Inclusive and competitive medical, Rx, dental, and vision coverage

+ Family-forming benefits

+ 13 paid holidays & flexible time off

+ 8 hours of paid volunteer time off

+ Immediate eligibility for a 401(k) plan with a 3.5% company match

+ Tuition reimbursement program for degreed and non-degreed programs

+ 1:1 personalized financial planning sessions

+ Student debt retirement savings match program

+ Free snacks and refreshments in each office location

**Working Conditions:**

+ Hours may vary as we are open from 9 am EST through 9 pm EST. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, fax machines, copiers, and other office equipment.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Customer Care Representative Role at Realtor.com**

**Location: Scottsdale, AZ**

Are you a customer care expert? Are you ready to provide world class customer service while finding solutions for our customers' needs? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest **Customer Care Representative** and help change the world of real estate, one home at a time.

Do you have a passion for providing exceptional customer service? Are you seeking an opportunity where you can make an impact, grow your career and be a part of an amazing organization? Our growing business is looking for a skilled problem solver to join our team as a customer care representative. We need an enthusiastic individual who can listen to customer issues and then offer solutions to each problem. The successful candidate for this role will have a strong command of the company's customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

**Top reasons to apply today:**

+ Growth Opportunities; Advance your career in a dynamic real estate tech company with merit-based promotions.

+ Great Pay & Perks; Earn $19.50/hr + up to $400 monthly bonus, plus medical, 401(k), PTO & more.

+ Make an Impact ;Help customers find solutions and shape their real estate journey in a fast-paced, team-driven role.

**What you’ll do:**

+ Answers incoming customer calls regarding billing issues, product problems, service questions and general customer inquiries

+ Responsible for maintaining a high level of professionalism with customers and working to establish a positive rapport with every caller

+ Update customer information in the customer service database, Salesforce with detailed notation of each call

+ Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

+ Impact the company’s bottom line by problem solving and turning frustrated customers into repeat customers

+ Utilizing effective communication and problem-solving skills via inbound phone to handle l customer inquiries – we believe in providing one-call resolution!

+ Meeting or exceeding company expectations around productivity and service quality goals

+ Adhering to all attendance and punctuality guidelines

+ Other duties and responsibilities as needed

**How we work:**

+ We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. **This is a hybrid opportunity in our Scottsdale, AZ office.**

**What you’ll bring:**

+ Minimum two years of customer service experience in a call center environment

+ Must be willing to work in a heavy phone-based environment

+ Experience with performing outbound calls

+ Must be able to work independently and in a team environment

+ Must be able to to type, talk and navigate systems simultaneously

+ Typing words per minute - minimum expectation 35-40 WPM

+ Ability to multi task and adapt to changing business needs

+ Working knowledge and experience with Gmail, Salesforce (or other CRM platforms), G Suite, MS Office Suite, Instant Messenger and Chrome

+ Must have understanding of internet navigation and tools

+ Excellent communication skills, both verbal and written

+ Excellent track record of attendance

+ Must have High School diploma or equivalent

**How we reward you:**

+ The Customer Care Representative Role pays $19.50 per hour base pay + up to a monthly bonus incentive of up to $400.00 based off performance metrics. We also offer robust benefits starting day one!

+ Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!

+ A competitive work environment with great culture, rewards, recognition, and fun events

+ Inclusive and competitive medical, Rx, dental, and vision coverage

+ Family-forming benefits

+ 13 paid holidays & flexible time off

+ 8 hours of paid volunteer time off

+ Immediate eligibility for a 401(k) plan with a 3.5% company match

+ Tuition reimbursement program for degreed and non-degreed programs

+ 1:1 personalized financial planning sessions

+ Student debt retirement savings match program

+ Free snacks and refreshments in each office location

**Hours:**

+ Must be able to attend training Monday through Friday from 8am to 4:30pm for the first 4 weeks of employment, including 3 days in office per week.

+ Regular working hours will consist of working 40 hours, between Monday - Saturday, including 3 days in office per week, M-F with shifts being scheduled between 6am to 6:15pm.

+ Closed major holidays and Sundays.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

**Become a part of our caring community and help us put health first**

Are you passionate about contributing to the well-being of the Medicare population? Are you looking for a role that will let your creative ideas, relationship management and sales ability shine? If so, the Broker Relationship Executive position is the right position for you. The Broker Relationship Executive engages independently contracted agents regarding the retail products available from Humana including Medicare, dental & vision. The work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Broker Relationship Executive (BRE) recruits, trains and impacts the selling behaviors of agents via telephonic & electronic communication methods.

Typical responsibilities of the BRE include and are not limited to:

+ Involve both inbound and outbound calling to agents.

+ Collaborate with field representatives and local Humana market offices to achieve sales goals.

+ Responsible for organizing and managing the day-to-day selling and/or account management activity.

+ Accountable for achieving new sales and/or renewal goals for defined territory.

**Use your skills to make an impact**

**Required Qualifications**

**Candidate must meet 1 of the following:**

+ Bachelor's degree plus 2 to 3 years of strong relationship management and sales experience

+ 5 or more years of strong relationship management and sales experience

**Candidate must meet ALL of the following:**

+ Active Health & Life Insurance licenses OR ability to obtain prior to start date

+ Intermediate proficiency or better in Microsoft Office programs (Outlook, Excel, PowerPoint, Word)

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

+ Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

+ A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

+ Satellite and Wireless Internet service is NOT allowed for this role.

+ A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

**Preferred Qualifications**

+ Experience working with Medicare Products

+ Healthcare industry experience

+ Bilingual in English and Spanish or Korean, or Mandarin; Ability to read, write, speak without limitations or assistance.

**Additional Information**

+ Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

+ Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

**Interview Format**

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a Modern Hire prescreen. In this prescreen, you will receive a set of questions over the phone and be given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process.

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$48,800 - $65,900 per year

This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 04-04-2025

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

**Become a part of our caring community and help us put health first**

The Broker Relationship Executive - Medicare Supplement responds to inbound calls inquiring about commercial health plans, places outbound calls based on leads, and completes the sales of products and/or services. The Broker Relationship Executive - Medicare Supplement work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Broker Relationship Executive - Medicare Supplement arranges for field representative to visit prospect if sales are not closed. Responsible for managing the day-to-day selling and/or account management for Medicare Supplement Inside Sales/ Telesales. Accountable for achieving new sales and/or renewal goals for defined territory or book of accounts. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

**Use your skills to make an impact**

**Required Qualifications**

**Candidate must meet 1 of the following:**

+ Bachelor's degree plus 2 to 3 years of strong relationship management and sales experience

+ 5 or more years of strong relationship management and sales experience

**Candidate must meet ALL of the following:**

+ Active Health & Life Insurance licenses OR ability to obtain prior to start date

+ Intermediate proficiency or better in Microsoft Office programs (Outlook, Excel, PowerPoint, Word)

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

+ Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

+ A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

+ Satellite and Wireless Internet service is NOT allowed for this role.

+ A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

**Preferred Qualifications**

+ Experience working with Medicare Products

+ Healthcare industry experience

+ Bilingual in English and Spanish or Korean, or Mandarin; Ability to read, write, speak without limitations or assistance.

**Additional Information**

+ Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

+ Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

**Interview Format**

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a Modern Hire prescreen. In this prescreen, you will receive a set of questions over the phone and be given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process.

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$48,800 - $65,900 per year

This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 04-04-2025

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.