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  • Managed Services - Value Realization Office - Manager
    PwC    Phoenix, AZ 85067
     Posted about 15 hours    

    **Specialty/Competency:** Managed Services

    **Industry/Sector:** Not Applicable

    **Time Type:** Full time

    **Travel Requirements:** Up to 40%

    At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.

    As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.

    Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

    Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

    + Analyse and identify the linkages and interactions between the component parts of an entire system.

    + Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

    + Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

    + Develop skills outside your comfort zone, and encourage others to do the same.

    + Effectively mentor others.

    + Use the review of work as an opportunity to deepen the expertise of team members.

    + Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

    + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

    Minimum Degree Required

    Bachelor's Degree

    Minimum Year(s) of Experience

    6 year(s)

    Degree Preferred

    Master's Degree

    Preferred Knowledge/Skills

    Demonstrates extensive knowledge and/or a proven record of success with client management, project management, contract adherence product delivery, managing project teams, preferably for a global network of professional services firms, including the following areas:

    - Managing multiple client engagements simultaneously;

    - Leveraging experience in all phases (development, execution, and transition) of project delivery;

    - Utilizing the Knowledge of Statement of Work (SOW) and Change Order constructs to establish work performed is in scope and at the agreed upon level;

    - Developing multi-level relationships with client and team members to establish project delivery goals are met as planned;

    - Identifying, managing, resolving, and mitigating key risks and issues impacting the project delivery;

    - Establishing the transition methodology is well understood, adhered to, and is continuously adjusted to establish lessons learned are incorporated from each transition; and,

    - Confirming new services have a fully developed end to end support structure, including Processes, Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and monitoring commensurate with business requirements and priorities.Demonstrates extensive abilities and/or a proven record of success preferably for a global network of professional services firms, in the following areas:

    - Acting as a gatekeeper function that establishes effective transfer to Operations in compliance with the transition process for all new services introduced;

    - Providing fully documented services which are updated and maintained throughout the life of the service and are aligned to ITILv3 industry leading practices;

    - Establishing that appropriate lifecycle resourcing, training, tooling, support, and documentation is delivered with a formal project sign-off from all key stakeholders;

    - Working with Project Managers, Business Owners, Service Owners, Implementation teams, Partners, Operations teams, and 3rd parties to establish that transition activities are executed and successful;

    - Establishing that any new 3rd party contracts contain an agreed support schedule which aligns with the proposed support model and is backed up with SLAs managed through regular service reviews;

    - Defining and delivering the end to end support model with all key stakeholders across multiple delivery organizations;

    - Establishing all operational support material is completed to a high standard by all relevant Design and Service Transition functions;

    - Establishing an effective set of performance metrics and service levels are delivered for new services;

    - Identifying and managing Operations risks to establish e a successful transition to service; and,

    - Coordinating Service Transitions and Project Planning in the IT sector using ITIL practices.

    Learn more about how we work: https://pwc.to/how-we-work

    PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

    All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

    For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

    Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

    The salary range for this position is: $82,500 - $198,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance


    Employment Type

    Full Time

  • Insurance Sales Agent
    Alleviation Enterprise LLC    Sahuarita, AZ 85629
     Posted about 16 hours    

    Were on a mission to empower our clients and foster the growth of our team. As we venture into new local markets, we seek disciplined individuals craving income control, work-life balance, and opportunities for personal development. Our goal is to find someone aligned with our core values of Ownership, Growth, and Service. Position Description: As a newly hired sales professional, youll join our comprehensive sales training program, blending online classes with hands-on field training and mentorship in your assigned area. Your field trainer will cover basic sales cycles and advanced techniques. Prior sales experience is appreciated but not required; we will always prioritize training the right person. Youll manage your local territory, engaging with small to medium-sized businesses across different sectors. This involves in-person meetings with owners and decision-makers, introducing them to tailored supplemental insurance solutions. Youll work with individuals and conduct group presentations for 5 to 50+ employees. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com


    Employment Type

    Full Time

  • Part Time Branch Office Administrator
    Edward Jones    Scottsdale, AZ 85258
     Posted 1 day    

    **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.**

    At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.

    **Job Overview**

    **Position Schedule:** Part-Time

    Branch Address: 5725 N Scottsdale Rd Ste C-173, Scottsdale, AZ

    **If you find yourself looking for a fulfilling career** , the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with Financial Advisors to help clients achieve their long-term financial goals. We're proud to serve over seven million clients. Our BOAs are a valued part of the client team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.

    **We'll give you the support you need. Our team will be there every step of the way, providing:**

    + Comprehensive 6-month training including an experienced peer to help mentor you

    + A wide support network that extends from your branch office to your region to the home office

    + You'll often work independently but will have a team of thousands backing you every step of the way

    **Can you see yourself...**

    + Delivering exceptional personalized service to ensure clients feel understood and informed

    + Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year

    + Actively listen for situations in the clients' lives that may indicate a need for additional services

    + Driving marketing activities such as planning and executing events

    **You can also expect...**

    + A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions

    + An inclusive environment where everyone's different viewpoints are valued and help to achieve results.

    + We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being

    + Part-time associates who work an average of at least 30 hours a week over a 12-month measurement period are eligible for:

    + Medical and prescription drug coverage,

    + Health Savings Account and Flexible Spending Account,

    + Voluntary Benefits (such as accident, hospital indemnity, and critical illness),

    + Well-being programs (such as the Employee Assistance Program), and

    + Retirement Plan (if compensated for 1,000 hours of service during the plan year).

    + In locations that require accruals of paid sick leave and paid time off, part-time associates are eligible for those benefits based on their hours worked and consistent with applicable law.

    **You'll be competitively compensated...**

    + Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.

    + The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.

    **Hiring Minimum:** $22.50

    **Hiring Maximum:** $23.91

    Read More About Job Overview

    **Skills/Requirements**

    **What characteristics would make you a successful BOA?**

    + Ability to deepen and broaden client relationships

    + Ability to identify opportunities to create efficiency

    + Strong ability to work independently

    + Ability to manage multiple priorities in a deadline driven environment

    + Proficient in current and new office technology

    + Willingness to learn how financial services/markets work

    Read More About Skills/Requirements

    **Awards & Accolades**

    At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

    Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?\_sft\_category=awards-accolades)

    Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?\_sft\_category=awards-accolades-en-ca)

    Read More About Awards & Accolades

    **About Us**

    Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

    Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

    People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

    View our Purpose, Inclusion and Citizenship Report (https://www.edwardjones.com/us-en/why-edward-jones/about-us/corporate-citizenship/purpose-in-action) .

    ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

    Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

    \#LI-BOA


    Employment Type

    Full Time

  • RE Sales Agent
    Vylla Home    Phoenix, AZ 85067
     Posted 1 day    

    **Vylla Home is redefining the homeownership experience for agents like you!**

    At Vylla Home, our mission is simple: to deliver an extraordinary homebuying or selling experience for each and every client! Join our team as a Real Estate Agent and be part of disrupting the real estate industry, all without skimping on the resources, training, tech and tools you need.

    Vylla Home invests in you! We provide everything from free marketing and customer relationship management tools to 24/7 training, face-to-face broker support, qualified leads and referrals and much more.

    Vylla’s national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and employees. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership – from real estate with Vylla Home to Title/Settlement and Escrow services, Mortgage lending, and more – all under one roof!

    We offer our agents:

    + Up to 100% Broker Split – keep your commission and set your own value! Unlimited opportunity to earn what you are worth.

    + Reasonable flat rate referral fees. No hidden costs!

    + Qualified leads, assets and referrals

    + Free CRM and CMA tools, transaction management system, e-signatures and more

    + Customized training, live demos and more available 24/7

    + Customizable agent websites, marketing support, social media training and more

    + Face-to-face broker support and coaching – true mentorship

    + Dedicated resources from Vylla and Carrington’s family of companies (including lending, title and settlement services along with superior customer service from our headquarters in Aliso Viejo, California)

    + Back office support including dedicated transaction coordinators and an agent services resource team

    + “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution (Carrington and Vylla family of companies)

    + Incentive program to earn cash if you help grow our team and bring new agents onboard

    + Flexible schedules and control over your personal and professional growth as an agent

    + A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back

    Apply today!

    **What will make you successful at Vylla?**

    + An active license

    + Drive and ambition to succeed as part of an innovative, fast-growing team

    + Complete focus on the customer experience

    + Strong communications skills and ability to build a network of engaged customers and prospects

    + Ability to multi-task and take initiative, strong work ethic

    Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran’s status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

    EEO/AAP Employer

    Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.


    Employment Type

    Full Time

  • RE Sales Agent
    Vylla Home    Chandler, AZ 85286
     Posted 1 day    

    **Vylla Home is redefining the homeownership experience for agents like you!**

    At Vylla Home, our mission is simple: to deliver an extraordinary homebuying or selling experience for each and every client! Join our team as a Real Estate Agent and be part of disrupting the real estate industry, all without skimping on the resources, training, tech and tools you need.

    Vylla Home invests in you! We provide everything from free marketing and customer relationship management tools to 24/7 training, face-to-face broker support, qualified leads and referrals and much more.

    Vylla’s national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and employees. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership – from real estate with Vylla Home to Title/Settlement and Escrow services, Mortgage lending, and more – all under one roof!

    We offer our agents:

    + Up to 100% Broker Split – keep your commission and set your own value! Unlimited opportunity to earn what you are worth.

    + Reasonable flat rate referral fees. No hidden costs!

    + Qualified leads, assets and referrals

    + Free CRM and CMA tools, transaction management system, e-signatures and more

    + Customized training, live demos and more available 24/7

    + Customizable agent websites, marketing support, social media training and more

    + Face-to-face broker support and coaching – true mentorship

    + Dedicated resources from Vylla and Carrington’s family of companies (including lending, title and settlement services along with superior customer service from our headquarters in Aliso Viejo, California)

    + Back office support including dedicated transaction coordinators and an agent services resource team

    + “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution (Carrington and Vylla family of companies)

    + Incentive program to earn cash if you help grow our team and bring new agents onboard

    + Flexible schedules and control over your personal and professional growth as an agent

    + A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back

    Apply today!

    **What will make you successful at Vylla?**

    + An active license

    + Drive and ambition to succeed as part of an innovative, fast-growing team

    + Complete focus on the customer experience

    + Strong communications skills and ability to build a network of engaged customers and prospects

    + Ability to multi-task and take initiative, strong work ethic

    Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran’s status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

    EEO/AAP Employer

    Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.


    Employment Type

    Full Time

  • RE Sales Agent
    Vylla Home    Chandler, AZ 85286
     Posted 1 day    

    **Vylla Home is redefining the homeownership experience for agents like you!**

    At Vylla Home, our mission is simple: to deliver an extraordinary homebuying or selling experience for each and every client! Join our team as a Real Estate Agent and be part of disrupting the real estate industry, all without skimping on the resources, training, tech and tools you need.

    Vylla Home invests in you! We provide everything from free marketing and customer relationship management tools to 24/7 training, face-to-face broker support, qualified leads and referrals and much more.

    Vylla’s national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and employees. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership – from real estate with Vylla Home to Title/Settlement and Escrow services, Mortgage lending, and more – all under one roof!

    We offer our agents:

    + Up to 100% Broker Split – keep your commission and set your own value! Unlimited opportunity to earn what you are worth.

    + Reasonable flat rate referral fees. No hidden costs!

    + Qualified leads, assets and referrals

    + Free CRM and CMA tools, transaction management system, e-signatures and more

    + Customized training, live demos and more available 24/7

    + Customizable agent websites, marketing support, social media training and more

    + Face-to-face broker support and coaching – true mentorship

    + Dedicated resources from Vylla and Carrington’s family of companies (including lending, title and settlement services along with superior customer service from our headquarters in Aliso Viejo, California)

    + Back office support including dedicated transaction coordinators and an agent services resource team

    + “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution (Carrington and Vylla family of companies)

    + Incentive program to earn cash if you help grow our team and bring new agents onboard

    + Flexible schedules and control over your personal and professional growth as an agent

    + A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back

    Apply today!

    **What will make you successful at Vylla?**

    + An active license

    + Drive and ambition to succeed as part of an innovative, fast-growing team

    + Complete focus on the customer experience

    + Strong communications skills and ability to build a network of engaged customers and prospects

    + Ability to multi-task and take initiative, strong work ethic

    Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran’s status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

    EEO/AAP Employer

    Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.


    Employment Type

    Full Time

  • Director, Broker Engagement
    Humana    Phoenix, AZ 85067
     Posted 5 days    

    **Become a part of our caring community and help us put health first**

    We are seeking a dynamic and strategic Director of Broker Engagement to lead agent training, communications, and marketing initiatives within the Medicare Advantage and life insurance markets. As a key leader within our Field Marketing Organization (FMO), this role will focus on driving agent success by developing and executing comprehensive engagement strategies, including training programs, marketing initiatives, and communications that enhance agent recruitment, retention, and productivity. The ideal candidate has deep expertise in insurance marketing, broker training, and compliance-driven communications.

    The Director, Broker Engagement plans and executes marketing and sales programs to generate new prospects and improve client retention. The Director, Broker Engagement requires an in-depth understanding of how organization capabilities interrelate across the function or segment.

    The Director, Broker Engagement implements policies and programs to increase employee and external constituent awareness, and knowledge of activities related to the IFG Brokerage. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance. Provides input into functions strategy.

    **Key Responsibilities:**

    **Marketing/Communications**

    + Lead, manage, and develop a team of marketing/communications team members

    + Oversee the creation of marketing materials and social media content

    + Ensure all marketing materials are approved, impactful, and compliant

    **Program Design & Delivery**

    + Lead the strategy, design, implementation, and evaluation of sales training programs, including IFG University.

    + Develop and manage customer experience/agent training models that align with organizational goals.

    + Drive the execution of culture campaigns and employee engagement initiatives through training and development efforts.

    + Oversee the delivery and management of training programs for call center employees, sales agents, and partner/dealer teams.

    **Operational Excellence**

    + Lead and mentor a team of training operations professionals, fostering collaboration and high performance.

    + Develop and optimize business processes for training intake, capacity planning, and continuous improvement.

    + Utilize learning technologies to streamline program delivery and enhance learner experience.

    + Manage program evaluation processes, providing data-driven insights to measure impact and identify opportunities for improvement.

    **Budget & Resource Management**

    + Oversee a training and marketing budgets, ensuring effective allocation of resources to maximize ROI.

    + Monitor and report on financial performance, ensuring adherence to budgetary goals and identifying cost-saving opportunities.

    **Change Management**

    + Champion change management initiatives within the training function to support organizational transformation.

    + Collaborate with stakeholders to align training strategies with evolving business needs and objectives.

    **Reporting & Analytics**

    + Design and deliver robust reporting frameworks to track training program performance and impact.

    + Leverage analytics to provide actionable insights for decision-making and continuous improvement.

    **Use your skills to make an impact**

    **Required Qualifications**

    + Bachelor’s degree in marketing, communication, education, training, organizational development, data analytics, or a related field.

    + 8+ years of experience in cross-functional training program management, marketing, communication, and/or instructional design.

    + 5+ years of people management experience

    + Proven experience in the design, delivery, and measurement of large-scale training programs.

    + Strong expertise in developing, implementing and evaluating leadership training strategies.

    + Experience with customer experience models, culture campaigns, and employee engagement initiatives.

    + Background in developing and/or supporting training programs for call centers, sales channels, and/or partner/dealer environments.

    + Skilled in business process improvement, capacity planning, and continuous improvement methodologies.

    + Proficiency in learning technologies and program evaluation frameworks.

    + Strong change management capabilities with a focus on driving business transformation.

    **Preferred Qualifications**

    + Masters degree in marketing, communication, education, training, organizational development, data analytics, or a related field.

    + Experience in the Life/Health care industry preferably with Medicare experience.

    + Demonstrated success in vendor management and managing training budgets.

    + Strategic thinker with the ability to align training initiatives with organizational goals.

    + Strong leadership and team-building skills, fostering collaboration and development.

    + Analytical mindset with the ability to derive actionable insights from data and metrics.

    + Exceptional communication and stakeholder management abilities.

    **Additional Information**

    **Scheduled Weekly Hours**

    40

    **Pay Range**

    The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

    $150,000 - $206,300 per year

    This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

    **Description of Benefits**

    Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

    Application Deadline: 02-13-2025

    **About us**

    Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

    **Equal Opportunity Employer**

    It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

    Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.


    Employment Type

    Full Time

  • Evening Virtual Reservation Sales Agent
    Drury Hotels    Phoenix, AZ 85067
     Posted 5 days    

    Scheduled times would be between 1 pm to 1230 am Central Time including weekends. Looking for full time team members in the Phoenix area.
    Property Location:
    Home Office - Remote, Arizona 85007

    YOU BELONG AT DRURY HOTELS.

    Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

    WHAT YOU CAN EXPECT FROM US

    So. Much. More.

    Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.


    * Incentives - Quarterly bonuses (we succeed together!) based on hotel results
    * Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
    * Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
    * Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
    * Retirement - Company-matched 401(k)
    * Award-winning - Ranked among Forbes' Best Midsize Employers (2023)

    Summary:

    To assist our guests in a courteous and professional manner in all related functions of the Drury Hotels Reservation Center. To maintain a high standard of service and hospitality at all times and to maximize revenue.

    Basic Qualifications:


    * Requires ability to take written and verbal direction. Requires ability to relate to the public and Drury team members in a warm, friendly, and professional manner by creating a hospitable environment. Requires attention to detail and ability to handle multiple tasks simultaneously and efficiently. Requires thorough knowledge of Drury Hotels’ policies and procedures for guest service. Requires ability to operate a computer. Requires ability to use the Drury Spirit Reservation Process as described.

    Preferred or Required Qualifications:


    * Requires knowledge and skill equivalent to four years of high school.
    * Experience working with the public in a service industry is preferred.

    Rise. Shine. Work Happy. Apply Now.

    At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.

    At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 5,000 team members work together—across 150 hotels in 26 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE

    Explore Our Culture

    Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email [email protected].


    Employment Type

    Full Time

  • Office Manager
    Arrow Exterminators, Inc.    Phoenix, AZ 85067
     Posted 5 days    

    22-24 per hour | 301 West Deer Valley Road, Phoenix, AZ, United States | Hourly | 4011 - Phoenix AZ | Full Time

    Office Manager

    Arrow Exterminators is looking to hire a full-time Office Manager. In this position, you will have the opportunity to provide uncompromised service, support, and administration to internal and external Service Center customers. The Office Manager also aids the Branch Manager with overseeing the day-to-day activities within the branch. Additionally, you will communicate and motivate team members to achieve service center goals.

    Our administrative representatives enjoy benefits including:

    + generous time off,

    + 11 paid holidays,

    + 401(k) with company match, Roth IRA,

    + medical, dental and vision insurance,

    + high deductible HSA,

    + telemedicine,

    + disability, cancer, and accident insurance.

    + health & wellness suite

    + company-paid + additional, optional, life insurance.

    ABOUT OUR FAMILY OF BRANDS

    We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

    As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.

    A DAY IN THE LIFE OF AN OFFICE MANAGER

    You will use your strong leadership and computer literacy skills to oversee all administrative staff and functions at a service center. There are a lot of moving parts to ensuring an awesome experience to our customers and team members so attention to detail and multi-tasking are important. Some of the more significant activities include interacting with customers and other team members by phone or email ensuring services are entered, scheduled, posted, collected, and sold. Your commitment to customer service will make it a priority to resolve customer concerns. Your commitment to your team members will allow time to train, motivate, and work alongside them so you can all succeed.

    Minimum Qualifications:

    + Office Administration experience

    + Working knowledge of Microsoft Office Suite

    + High school diploma or equivalent

    + Present a professional appearance

    + Able to work a 40-hour (minimum) workweek

    + Willing to work minimal overtime as needed

    ARE YOU READY TO JOIN OUR TEAM?

    If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

    We are an Equal Opportunity Employer

    (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

    Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.

    Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.


    Employment Type

    Full Time

  • Dental Practice Manager
    Agave Dental    Phoenix, AZ 85018
     Posted 5 days    

    Our Dental Practice Manager is responsible for the success of the practice for patient experience, daily front desk processes, treatment planning, financial success, and overall clinic operations.
    We are a busy practice with three Dentists and four Hygienists. We offer general dentistry along with specialty procedures (Invisalign, Endo, Implants, Oral Surgery).

    Schedule: Monday through Friday

    Compensation: Base salary plus monthly bonus potential

    What You'll Do:
    - Manage office, provider, and staff schedules for easy access to dental care in a customer service, friendly environment
    - Present to patients’ doctor-produced treatment plans including financial options
    - Ensure schedules are fully booked, using the time of staff in an efficient and productive manner
    - Takes personal ownership of the practice by being a positive role model as a leader
    - Establish strong relationships with patients and be sensitive to individual treatment unique circumstances, demonstrating strong communication skills
    - Resolve patient issues quickly

    Skills and Experience:
    - Minimum of 4 years of experience working for a dental office in a similar role
    - Minimum of 1 year experience leading a team is required
    - Open Dental experience is helpful
    - Strong knowledge of dental office operations and procedures
    - Excellent leadership and communication skills
    - Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment
    - Bilingual in English and Spanish is helpful

    In support of our mission statement, "Healthier Practices, Healthier Patients," we have a Tobacco Free Environment. We prefer NOT to hire tobacco and nicotine users, includes vaping/e-cigarettes.


    Seniority Level

    Mid-level Manager

    Field of Interest

    Health Sciences

    Employment Type

    Full Time


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