Real Estate Brokers

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**

Positions in this function provide support our year-round Language Strategy by supporting consumers with specific Language needs through end-to-end call handling or acting as an interpreter based on license status. The Team also supports our Group Retiree Consumers in a Sales Support capacity to provide education to Retiree’s who are offered custom plan benefits.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (7:00am to 10:00pm). It may be necessary, given the business need, to work occasional/mandatory overtime that could include a Saturday. This is a Hybrid role - working a combination of onsite and at home. 2 days are required in office per week.

If you reside within **De Pere, WI; Miami, FL; Phoenix, AZ; or Minnetonka, MN** , you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

**Work Locations:**

+ Phoenix, AZ: 430 North Scottsdale Road, Tempe, AZ 85288

+ Minnetonka, MN: 9800 HEALTH CARE LANE, MINNETONKA, 55343

+ Miami, FL: 1000 NW 57th Court, Miami, FL, 33126

+ De Pere, WI: 2020 Innovation Court, De Pere, WI 54115

**Primary Responsibilities:**

+ Extensive work experience within own function

+ Work is frequently completed without established procedures

+ Works independently

+ May act as a resource for others

+ Applies knowledge/skills to a range of moderately complex activities

+ Demonstrates great depth of knowledge/skills in own function

+ Sometimes acts as a technical resource to others in own function

+ Proactively identifies solutions to non-standard requests

+ Plans, prioritizes, organizes and completes work to meet established objectives

+ May coordinate work of other team members

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma / GED (or higher)

+ Bilingual fluency in English and Mandarin

+ Ability to interpret in English and Mandarin

+ Ability to create, copy, edit, save & send using Microsoft Word, Excel & Outlook

+ Must be able to work a designated shift between 7 a.m. and 10 p.m. and must be able to flex shifts to meet the needs of the business

+ Must live within a commutable distance to our offices located in Minnetonka, MN, Miami, FL, De Pere, WI OR Phoenix, AZ

**Soft Skills:**

+ Must be able to type and talk at the same time and navigate through multiple screens

**Telecommuting Requirements:**

+ Reside within Minnetonka, MN, Miami, FL, De Pere, WI OR Phoenix, AZ

+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy

+ Ability to keep all company sensitive documents secure (if applicable)

+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO \#RED

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**

Positions in this function provide support our year-round Language Strategy by supporting consumers with specific Language needs through end-to-end call handling or acting as an interpreter based on license status. The Team also supports our Group Retiree Consumers in a Sales Support capacity to provide education to Retiree’s who are offered custom plan benefits.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of (7:00am to 10:00pm). It may be necessary, given the business need, to work occasional/mandatory overtime that could include a Saturday. This is a Hybrid role - working a combination of onsite and at home. 2 days are required in office per week.

**Work Locations:**

+ Phoenix, AZ:430 North Scottsdale Road, Tempe, AZ 85288

+ Minnetonka, MN:9800 HEALTH CARE LANE, MINNETONKA, 55343

+ Miami, FL:1000 NW 57th Court, Miami, FL, 33126

+ De Pere, WI:2020 Innovation Court, De Pere, WI 54115

If you are located within De Pere, WI; Miami, FL; Phoenix, AZ; or Minnetonka, MN, you will have the flexibility to telecommute* and work onsite as you take on some tough challenges.

**Primary Responsibilities:**

+ Extensive work experience within own function

+ Work is frequently completed without established procedures

+ Works independently

+ May act as a resource for others

+ Applies knowledge/skills to a range of moderately complex activities

+ Demonstrates great depth of knowledge/skills in own function

+ Sometimes acts as a technical resource to others in own function

+ Proactively identifies solutions to non-standard requests

+ Plans, prioritizes, organizes and completes work to meet established objectives

+ May coordinate work of other team members

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma/GED (or higher)

+ Bilingual fluency in English and Vietnamese

+ Ability to interpret in English and Vietnamese

+ Ability to create, copy, edit, save & send using Microsoft Word, Excel & Outlook

+ Must be able to work a designated shift between 7 a.m. and 10 p.m. and must be able to flex shifts to meet the needs of the business

+ Must live within a commutable distance to our offices located in Minnetonka, MN, Miami, FL, De Pere, WI OR Phoenix, AZ

**Soft Skills:**

+ Must be able to type and talk at the same time and navigate through multiple screens

**Telecommuting Requirements:**

+ Reside within Minnetonka, MN, Miami, FL, De Pere, WI OR Phoenix, AZ

+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy

+ Ability to keep all company sensitive documents secure (if applicable)

+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO, #YELLOW

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**

Positions in this function provide support our year-round Language Strategy by supporting consumers with specific Language needs through end-to-end call handling or acting as an interpreter based on license status. The Team also supports our Group Retiree Consumers in a Sales Support capacity to provide education to Retiree’s who are offered custom plan benefits.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (7:00am to 10:00pm). It may be necessary, given the business need, to work occasional/mandatory overtime that could include a Saturday. This is a Hybrid role - working a combination of onsite and at home. 2 days are required in office per week.

**Work Locations:**

+ Phoenix, AZ: 430 North Scottsdale Road, Tempe, AZ 85288

+ Minnetonka, MN: 9800 HEALTH CARE LANE, MINNETONKA, 55343

+ Miami, FL: 1000 NW 57th Court, Miami, FL, 33126

+ De Pere, WI: 2020 Innovation Court, De Pere, WI 54115

If you are located within De Pere, WI; Miami, FL; Phoenix, AZ; or Minnetonka, MN, you will enjoy the flexibility of a hybrid-remote position* as you take on some tough challenges.

**Primary Responsibilities:**

+ Extensive work experience within own function

+ Work is frequently completed without established procedures

+ Works independently

+ May act as a resource for others

+ Applies knowledge/skills to a range of moderately complex activities

+ Demonstrates great depth of knowledge/skills in own function

+ Sometimes acts as a technical resource to others in own function

+ Proactively identifies solutions to non-standard requests

+ Plans, prioritizes, organizes and completes work to meet established objectives

+ May coordinate work of other team members

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma/GED (or higher)

+ Bilingual fluency in English and Cantonese

+ Ability to interpret in English and Cantonese

+ Ability to create, copy, edit, save & send using Microsoft Word, Excel & Outlook

+ Must be able to work a designated shift between 7 a.m. and 10 p.m. and must be able to flex shifts to meet the needs of the business

+ Must live within a commutable distance to our offices located in Minnetonka, MN, Miami, FL, De Pere, WI OR Phoenix, AZ

**Soft Skills:**

+ Must be able to type and talk at the same time and navigate through multiple screens

**Telecommuting Requirements:**

+ Reside within Minnetonka, MN, Miami, FL, De Pere, WI OR Phoenix, AZ

+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy

+ Ability to keep all company sensitive documents secure (if applicable)

+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO #YELLOW

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**

Positions in this function provide support our year-round Language Strategy by supporting consumers with specific Language needs through end-to-end call handling or acting as an interpreter based on license status. The Team also supports our Group Retiree Consumers in a Sales Support capacity to provide education to Retiree’s who are offered custom plan benefits.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (7:00am to 10:00pm). It may be necessary, given the business need, to work occasional/mandatory overtime that could include a Saturday. This is a Hybrid role - working a combination of onsite and at home. 2 days are required in office per week.

If you reside within **De Pere, WI; Miami, FL; Phoenix, AZ; or Minnetonka, MN** , you will enjoy the flexibility of a hybrid-remote as you take on some tough challenges.

**Work Locations:**

+ Phoenix, AZ: 430 North Scottsdale Road, Tempe, AZ 85288

+ Minnetonka, MN: 9800 HEALTH CARE LANE, MINNETONKA, 55343

+ Miami, FL: 1000 NW 57th Court, Miami, FL, 33126

+ De Pere, WI: 2020 Innovation Court, De Pere, WI 54115

**Primary Responsibilities:**

+ Extensive work experience within own function

+ Work is frequently completed without established procedures

+ Works independently

+ May act as a resource for others

+ Applies knowledge/skills to a range of moderately complex activities

+ Demonstrates great depth of knowledge/skills in own function

+ Sometimes acts as a technical resource to others in own function

+ Proactively identifies solutions to non-standard requests

+ Plans, prioritizes, organizes and completes work to meet established objectives

+ May coordinate work of other team members

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma / GED (or higher)

+ Bilingual in English and Tagalog

+ Ability to interpret in English and Tagalog

+ Ability to create, copy, edit, save & send using Microsoft Word, Excel & Outlook

+ Must be able to work a designated shift between 7 a.m. and 10 p.m. and must be able to flex shifts to meet the needs of the business

+ Must live within a commutable distance to our offices located in Minnetonka, MN, Miami, FL, De Pere, WI OR Phoenix, AZ

**Soft Skills:**

+ Must be able to type and talk at the same time and navigate through multiple screens

**Telecommuting Requirements:**

+ Reside within Minnetonka, MN, Miami, FL, De Pere, WI OR Phoenix, AZ

+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy

+ Ability to keep all company sensitive documents secure (if applicable)

+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO \#Yellow

**At** **Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.**

**Building your career? Build it better at Realtor.com®. Join us** **and** **help change the world of real estate, one home at a time.**

**Customer Care Representative** at **Realtor.com** **®**

**Location: Scottsdale, AZ**

Are you a customer care expert? Are you passionate about delivering world-class customer service while finding solutions for our customers needs? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest **Customer Care Representative** and help change the world of real estate, one home at a time.

We are seeking a skilled problem solver with a positive attitude who can listen to customer concerns and provide effective solutions. The ideal candidate will have a solid understanding of our customer service policies and possess in-depth product knowledge to deliver quick and accurate assistance.

If you excel in customer care and are ready to provide world-class service in a fast-paced, high performance environment, we want to hear from you!

**What you’ll do:**

+ **Customer Support:** Support customer calls, emails & chats regarding billing questions, product inquiries, service questions, and general support related requests.

+ **Professionalism:** Maintain a high level of professionalism and establish positive rapport with every customer, ensuring a welcoming, helpful & positive interaction.

+ **Account Management:** Accurately update customer information in Salesforce, documenting each call with detailed notes for future reference.

+ **Product Knowledge:** Collaborate with the management team to stay informed about product updates and changes in company policies.

+ **Customer Retention:** Enhance the company’s bottom line by effectively problem-solving and converting frustrated customers into loyal, repeat clients.

+ **Effective Communication:** Utilize strong communication and problem-solving skills to provide one-call resolutions for customer inquiries.

+ **Performance Goals:** Meet or exceed all performance metrics including productivity and service quality expectations.

+ **Attendance:** Adhere to all attendance and punctuality guidelines to ensure a reliable support team.

+ **Additional Duties:** Perform other responsibilities as needed to support the team and enhance customer experience.

**How we work**

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**What you’ll bring:**

+ **Customer Service Experience:** Minimum of 1 year in a call center, demonstrating excellence in diverse customer interactions and ensuring customers leave with a smile.

+ **Customer Focus:** Strong advocate for customer engagement and relationship management.

+ **Phone-Based Proficiency:** Comfortable in a high-volume phone environment, skilled in making and receiving calls.

+ **Outbound Calling Experience:** Familiarity with engaging customers through outbound calls.

+ **Team Player & Independent Worker:** Collaborative mindset while also being proactive and self-sufficient; willing to ask for help and support others.

+ **Multitasking Skills:** Capable of typing (35-40 WPM), speaking, and navigating systems simultaneously.

+ **Adaptability:** Quick learner who thrives in change, managing multiple tasks while adjusting to evolving business needs.

+ **Technical Proficiency:** Proficient in Gmail, Salesforce (or similar CRM), G Suite, MS Office Suite, and internet navigation.

+ **Communication Skills:** Exceptional verbal and written abilities; confident in building rapport and negotiating with diverse individuals.

+ **Reliability:** Proven track record of excellent attendance and punctuality.

+ **Emotional Intelligence:** Maintains professionalism and calm under pressure.

+ **Conflict Resolution:** Skilled in overcoming objections with empathy, generating positive customer experiences.

+ **Performance Drive:** Welcomes challenges and is motivated to excel in performance metrics.

+ **Personal Attributes:** Self-motivated, ambitious, and goal-oriented with a strong desire to succeed and grow.

+ **Work Environment:** Thrives in an open, feedback-rich culture that fosters growth.

+ **Team Dynamics:** Committed to collaboration and creating a positive team environment.

+ **Organizational Skills:** Detail-oriented, resourceful, and efficient in managing tasks.

**Hours:**

+ **Training Schedule:** Attendance is Mandatory Monday through Friday, from 8:00 AM to 4:30 PM, for the first four weeks of employment. The first week of training will be held in-person at our Scottsdale location. Following the initial week, employees will be required to be in office Tuesday, Wednesday and Thursday for the remainder of the training period.

+ **Regular Working Hours:** After training, you will work a total of 40 hours per week, scheduled between Monday and Saturday. Shifts will be assigned between 6:00 AM and 6:15 PM, including 3 days in the office.

+ **Time Off:** Our office is closed on major holidays and Sunday.

**Pay and Benefits:**

+ **Compensation:** This position offers a competitive annual salary of **$45,360** , a base pay of **$19.50 per hour** plus a monthly performance bonus of up to **$400** .

+ **Benefits:** Enjoy a comprehensive benefits package that includes medical, dental, vision, 401(k), paid vacation, and holidays.

+ **Growth Opportunities:** We provide extensive growth and development opportunities based on merit, past performance, and leadership potential.

**Do the best work of your life at Realtor.com®**

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At **Realtor.com®** , you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

_Diversity is important to us, therefore,_ **Realtor.com®** _is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition,_ **Realtor.com®** _will provide reasonable accommodations for otherwise qualified disabled individuals._

**At** **Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.**

**Building your career? Build it better at Realtor.com®. Join us** **and** **help change the world of real estate, one home at a time.**

**Inside Sales Representative** at **Realtor.com** **®**

**Location: Scottsdale, AZ**

Are you a sales coordinating expert? Are you eager to guide the consumers of Realtor.com through the home selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Inside Sales Representative and help change the world of real estate, one home at a time.

**What you’ll do:**

+ Represent Realtor.com in a professional manner. i.e. by phone, email and text message communication

+ Ability to work independently and in a team atmosphere

+ Ability to determine the needs of clients through effective listening and questioning skills

+ Make 130+ outbound warm dials daily to identify clients' needs and respond by providing superior service and resolution

+ Handling a minimum of 35 connected calls each day

+ Make successful connections between clients, consumers and real estate professionals to deliver an excellent client experience and drive revenue to move the business forward

+ Work the sales cycle from client vetting through to interview verification

+ Coordinators are on the front line of the sales cycle from the time requests come in, to the time the clients meet with the agents including the client verification and vetting process

**How we work**

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**What you’ll bring:**

+ You have 1 year of experience in a high call volume setting

+ You are a confident communicator, skilled at speaking and building rapport with people of all backgrounds

+ You have the ability to overcome objections to generate a positive consumer experience while maintaining professionalism

+ You are self-motivated, ambitious, driven, and goal-oriented

+ You exercise independent judgment and discretion in performing duties

+ You have superior time management and prioritization in an atmosphere of multiple, shifting priorities and deadline pressures.

+ You bring excellent problem solving and troubleshooting skills

+ You have exceptional communication skills, both verbal and written

+ You have knowledge of, and or previous experience with Microsoft office, G Suite (gmail, google

+ calendar, docs etc)

+ You have a sufficient internet connection to sustain 8-10 hours per day of internet use, i.e. dialing the phone, video conferencing, and online training

+ You aren’t afraid to ask for help and are quick to offer support when others need it

**Pay and Benefits:**

+ Position offers $19.47 hourly base pay + commission target!

+ Competitive benefits such as medical, dental, vision, 401(k), vacation and holidays.

**Do the best work of your life at Realtor.com®**

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At **Realtor.com®** , you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

_Diversity is important to us, therefore,_ **Realtor.com®** _is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition,_ **Realtor.com®** _will provide reasonable accommodations for otherwise qualified disabled individuals._

**At** **Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.**

**Building your career? Build it better at Realtor.com®. Join us** **and** **help change the world of real estate, one home at a time.**

**Customer Success Specialist** at **Realtor.com** **®**

**Location: Scottsdale, AZ**

Are you a sales coordinating expert? Are you eager to guide the consumers of Realtor.com through the home selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Customer Success Specialist and help change the world of real estate, one home at a time.

**What you’ll do:**

+ Represent Realtor.com in a professional manner. i.e. by phone, email and text message communication

+ Ability to work independently and in a team atmosphere

+ Ability to determine the needs of clients through effective listening and questioning skills

+ Make 130+ outbound warm dials daily to identify clients' needs and respond by providing superior service and resolution

+ Handling a minimum of 35 connected calls each day

+ Make successful connections between clients, consumers and real estate professionals to deliver an excellent client experience and drive revenue to move the business forward

+ Work the sales cycle from client vetting through to interview verification

+ Coordinators are on the front line of the sales cycle from the time requests come in, to the time the clients meet with the agents including the client verification and vetting process

**How we work**

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**What you’ll bring:**

+ You have 1 year of experience in a high call volume setting

+ You are a confident communicator, skilled at speaking and building rapport with people of all backgrounds

+ You have the ability to overcome objections to generate a positive consumer experience while maintaining professionalism

+ You are self-motivated, ambitious, driven, and goal-oriented

+ You exercise independent judgment and discretion in performing duties

+ You have superior time management and prioritization in an atmosphere of multiple, shifting priorities and deadline pressures.

+ You bring excellent problem solving and troubleshooting skills

+ You have exceptional communication skills, both verbal and written

+ You have knowledge of, and or previous experience with Microsoft office, G Suite (gmail, google

+ calendar, docs etc)

+ You have a sufficient internet connection to sustain 8-10 hours per day of internet use, i.e. dialing the phone, video conferencing, and online training

+ You aren’t afraid to ask for help and are quick to offer support when others need it

**Pay and Benefits:**

+ Position offers $19.47 hourly base pay + commission target!

+ Competitive benefits such as medical, dental, vision, 401(k), vacation and holidays.

**Do the best work of your life at Realtor.com®**

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At **Realtor.com®** , you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

_Diversity is important to us, therefore,_ **Realtor.com®** _is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition,_ **Realtor.com®** _will provide reasonable accommodations for otherwise qualified disabled individuals._

**At** **Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.**

**Building your career? Build it better at Realtor.com®. Join us** **and** **help change the world of real estate, one home at a time.**

Realtor.com is currently looking for a talented individual to join our team in the role of Sales Representative, which is a unique and exciting inside sales role. We’re interested in people who want to grow with us, who are hungry sales professionals with a desire to close sales on the telephone for our realtor.com division which is the industry leader in both content and traffic.

The Sales Representative must be a highly motivated, self-driven sales professional. This individual will be responsible for generating new client acquisitions and capturing future interest in high demand solutions via outbound, dialer-assisted call campaigning only. ThThis employee will be required to make a high volume of outbound cold calls to fuel new customer acquisition. They will not engage with current customers and instead will be responsible for communicating the value of realtor.com offerings to real estate professionals that have no current realtor.com solutions. All sales activities will be conducted via the phone, and the use of multiple computer systems will be necessary.

**How We Work:**

We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. For most roles, our employees work three days of their choice in our offices and the remaining two days from home. To be considered for this role, you must reside within 50 miles of Scottsdale, AZ.

**What you’ll do:**

+ Generate new sales made to real estate professionals

+ Make a high volume of cold outbound calls (125 - 150 per day) via our call dialer platform to secure new business sales.

+ Actively connect with real estate professionals to conduct extensive needs analysis with prospects, matching them with products that help meet their business objectives.

+ Must be able to clearly articulate the realtor.com value proposition to key decision makers by building in-depth knowledge of realtor.com solutions, with the capability to communicate how they create a competitive advantage for real estate professionals who use them

+ Utilize standard scripting and objection handling to convert leads and opportunities. Must have a keen ability to ask thought provoking questions to deep dive and fully understand needs.

+ Consistently achieve performance goals and milestones - including productivity (call and talk time) and compliance requirements

+ Must be able to adhere and consistently follow standard operating procedures trainings, and protocols provided by leadership.

+ Keep abreast of competitive market and industry trends

+ Provide a high level of sales service while maintaining call control and efficiency.

+ Must thrive working in a fast-paced environment where collaborative competition and performance is rewarded

**What you’ll bring:**

+ 2+ years’ experience and proven success in tele-sales (cold calling preferred)

+ Demonstrated success in achieving and exceeding sales goals through new customer acquisition and outbound prospect follow up

+ Demonstrated success in consultative selling and presenting multiple solutions to ensure the best fit with prospect needs. Comfortable discussing numbers and having Return on Investment conversations.

+ Ability to actively listen and use critical thinking in a variety of situations and to solve “real world” problems faced by our target audience

+ Excellent verbal and written communications skills. Ideal candidates should be able to succinctly explain products, answer questions, provide solutions, and negotiate the best deal to maximize profitability.

+ Strong organizational and follow up skills while prioritizing time management effectively

+ Previous experience excelling in a fast paced and changing environment a must

+ Online advertising sales background is a plus

+ Background in Real Estate is helpful but not required

+ Excellent computer and internet skills, including the ability to manage multiple platforms simultaneously.

+ Experience with Salesforce CRM or other CRM platforms

+ Experience using Email, VOIP, Zoom, Google Hangouts or similar tools

+ Exudes confidence on the phone and is unafraid to ask questions, offer suggestions and solutions while anticipating their customers’ needs

+ Must have the ability to maintain a positive and ‘solution minded’ mindset when faced with challenges, obstacles, and objections from prospective customers.

+ College Degree preferred but not required

The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect in the listed locations. We tailor our offers based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process. All ranges are location based, ranges for positions in other locations may vary based on the local market.

**Salary Range for select office locations:**

Scottsdale, AZ $55,000 base + uncapped commission. OTE of $120k with top performers earning over $200k

We also offer a robust and industry-competitive benefit package starting on day one such as Medical/Dental/Vision/401k.

**Working Conditions:**

Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, and other office equipment.

**Do the best work of your life at Realtor.com®**

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At **Realtor.com®** , you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

_Diversity is important to us, therefore,_ **Realtor.com®** _is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition,_ **Realtor.com®** _will provide reasonable accommodations for otherwise qualified disabled individuals._

**At** **Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.**

**Building your career? Build it better at Realtor.com®. Join us** **and** **help change the world of real estate, one home at a time.**

**Customer Success Representative** at **Realtor.com** **®**

**Location: Scottsdale, AZ**

Are you a sales coordinating expert? Are you eager to guide the consumers of Realtor.com through the home selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Customer Success Representative and help change the world of real estate, one home at a time.

**What you’ll do:**

+ Represent Realtor.com in a professional manner. i.e. by phone, email and text message communication

+ Ability to work independently and in a team atmosphere

+ Ability to determine the needs of clients through effective listening and questioning skills

+ Make 130+ outbound warm dials daily to identify clients' needs and respond by providing superior service and resolution

+ Handling a minimum of 35 connected calls each day

+ Make successful connections between clients, consumers and real estate professionals to deliver an excellent client experience and drive revenue to move the business forward

+ Work the sales cycle from client vetting through to interview verification

+ Coordinators are on the front line of the sales cycle from the time requests come in, to the time the clients meet with the agents including the client verification and vetting process

**How we work**

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**What you’ll bring:**

+ You have 1 year of experience in a high call volume setting

+ You are a confident communicator, skilled at speaking and building rapport with people of all backgrounds

+ You have the ability to overcome objections to generate a positive consumer experience while maintaining professionalism

+ You are self-motivated, ambitious, driven, and goal-oriented

+ You exercise independent judgment and discretion in performing duties

+ You have superior time management and prioritization in an atmosphere of multiple, shifting priorities and deadline pressures.

+ You bring excellent problem solving and troubleshooting skills

+ You have exceptional communication skills, both verbal and written

+ You have knowledge of, and or previous experience with Microsoft office, G Suite (gmail, google

+ calendar, docs etc)

+ You have a sufficient internet connection to sustain 8-10 hours per day of internet use, i.e. dialing the phone, video conferencing, and online training

+ You aren’t afraid to ask for help and are quick to offer support when others need it

**Pay and Benefits:**

+ Position offers $19.47 hourly base pay + commission target!

+ Competitive benefits such as medical, dental, vision, 401(k), vacation and holidays.

**Do the best work of your life at Realtor.com®**

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At **Realtor.com®** , you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

_Diversity is important to us, therefore,_ **Realtor.com®** _is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition,_ **Realtor.com®** _will provide reasonable accommodations for otherwise qualified disabled individuals._

**Job ID:** 3668

Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership.

There are two open positions and they can be located anywhere in the United States.

**Job Summary:**

The Broker Sales Operations Manager is responsible for managing the broker (3rd party sales representatives) day to day operations while aligning efforts toward delivering sales and profitability targets across broker covered accounts. Leads broker wide communications in support of commercial driven strategies that enable Newell to achieve best in class execution results with the customers covered by brokers. Builds relationships across all levels of the broker teams and their partnering Newell Brands sales leads and facilitates broker performance and accountability driving activities. Keeps a constant eye on broker capabilities to ensure the best possible broker sales partners for strengthened execution. Strong connectivity in other functional areas such as Sales Planning, Sales Ops, Finance, Commissions and Master Data to ensure best in class selling tools are in use across the external broker community and that internal systems are set in alignment with latest broker contract coverage details. Delivers results while maintaining the highest level of integrity and living the values of Newell Brands.

**Job Responsibilities:**

+ Manage multiple broker agency relationships ensuring adequate coverage and regularly surveying performance is in alignment with expectations

+ Partner with Sales Planning for assigned “Segment Champion” Business Units to provide expertise on all go to market and seasonal selling materials for use by broker sales reps

+ Host Broker ‘all calls’ in delivery of key selling materials and initiatives across broker rep teams

+ Troubleshoot broker SharePoint site gaps to ensure best practice sales resources/tools/selling materials are current, clear and organized to broker audience

+ Establish impactful annual KPI’s (key performance indicators) and assist in tracking metrics to drive accountability for broker teams

+ Support broker scorecard and quarterly business review process (QBR’s)

+ Manage on-going broker change (i.e. contract renewals/amendments, system updates, customer ship-to and sold-to’s, inform finance/shared services)

+ Negotiate commission rates and service level obligations with broker partners, leveraging total Newell Brands coverage needs and enforce services provided against documented obligations

+ Organize and maintain accurate broker coverage details (IE: commission rates, service level, effective dates, sales rep contact info, etc.) in master database and on Broker SharePoint site

+ Execute monthly sales data reports for use with Broker Scorecards published

+ Set Broker SharePoint site folder security levels and grant access to new users

+ Centralized resource and expertise on retail execution options and best broker partners for select retailers and types of retail execution (IE: projects, mandated retail, continuity coverage)

**Requirements:**

+ Bachelors/University degree

+ 5+ years sales, trade, or sales operations experience; Consumer Products industry preferred

+ Proven team player with exceptional drive for results

+ Extremely organized, has strong analytical abilities and acute attention to detail

+ Persuasive / Negotiation Skills

+ Ability to host large audience calls (50+ people) and guide the conversation

+ Solid experience with syndicated data (Nielsen, IRI)

+ Strong personnel management skills

+ Advanced skills using Microsoft Word, Excel, Power Point, Outlook and Teams

+ Ability to thrive in a fast-paced environment

+ Excellent written and verbal communication skills; must be able to present data in an organized manner

+ Demonstrated ability to handle multiple tasks and assignments simultaneously

+ Conflict Management/Composure; Technical Knowledge

+ ~10% Travel

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.