Public Safety Telecommunicators

Consists of, but not limited to,scheduling and tracking concretetrucks delivering to various Arizona ready mix locations, maximizing utilization, and assuring on time delivery. Assist with external customer service functions. Perform basic accounting tasks and duties as necessary. Build rapport with customers. Communicate with fellow dispatchers, customers, owner operators, supervisors, and all levels of personnel. Execute all Martin Marietta Materials Inc. policies and procedures.

Requirements

* Friendly, courteous, and professional
* CONCRETE EXPERIENCE REQUIRED
* SHIFT DIFFERENTIAL
* Customer service focus
* Demonstrates attention to detail & organizational skills
* Self-starter, takes initiative in problem solving while excelling under pressure
* Displays a team attitude
* Excels under pressure
* Ability to multi-task
* Flexibility to work overtime and weekends as needed
* Bilingual (Spanish) preferred
* Strong communication skills
* Must be at least 18 years old
* Dependable, self-motivated and positive attitude when working with others in a team
* Ability to manage multiple priorities in a fast-paced environment
* High ethical standards
* Proactive in SAFETY and works well in a team environment
* Able to pass pre-employment drug screen, background check and physical
* Night Shift Position

* Minimum Education and Experience

* Experience in the construction industry with preferred ready mix, asphalt, and aggregates emphasis.
* Strong knowledge of Phoenix area and general knowledge of Arizona area preferred
* Proven customer service skills and attention to detail.
* Microsoft Office Suite

Knowledge, Skills and Abilities

Safety - compliance with all company safety policies and procedures and ability to communicate importance of safety to customers

* Interpersonal Communication Skills -excellent verbal/written to establish and maintain good working relationships with internal and external customers.
* Technology Capabilities - proficient in Microsoft Word, Excel, Power Point and internal systems
* Reliability - Self-starter with excellent planning and administrative skills; excellent time management skills
* Ethics and integrity - comply with best practices and strict compliance with the Company's Ethics policy and Code of Conduct

Benefits Offered:

* Medical, Dental and Vision Coverage
* Prescription Drug Coverage
* Flexible Spending Accounts
* Paid Holidays and Vacation
* 401(k) with Company Match
* Pension Plan
* Educational/Tuition Assistance Plan
* Employee Discount Program
* Adoption Assistance Program
* Life, AD&D and Disability Insurance
* Employee Assistance Program
* Wellness Programs

...and many more!

Consists of, but not limited to,scheduling and tracking concretetrucks delivering to various Arizona ready mix locations, maximizing utilization, and assuring on time delivery. Assist with external customer service functions. Perform basic accounting tasks and duties as necessary. Build rapport with customers. Communicate with fellow dispatchers, customers, owner operators, supervisors, and all levels of personnel. Execute all Martin Marietta Materials Inc. policies and procedures.

Requirements

* Friendly, courteous, and professional
* CONCRETE EXPERIENCE REQUIRED
* SHIFT DIFFERENTIAL
* Customer service focus
* Demonstrates attention to detail & organizational skills
* Self-starter, takes initiative in problem solving while excelling under pressure
* Displays a team attitude
* Excels under pressure
* Ability to multi-task
* Flexibility to work overtime and weekends as needed
* Bilingual (Spanish) preferred
* Strong communication skills
* Must be at least 18 years old
* Dependable, self-motivated and positive attitude when working with others in a team
* Ability to manage multiple priorities in a fast-paced environment
* High ethical standards
* Proactive in SAFETY and works well in a team environment
* Able to pass pre-employment drug screen, background check and physical
* Night Shift Position

* Minimum Education and Experience

* Experience in the construction industry with preferred ready mix, asphalt, and aggregates emphasis.
* Strong knowledge of Phoenix area and general knowledge of Arizona area preferred
* Proven customer service skills and attention to detail.
* Microsoft Office Suite

Knowledge, Skills and Abilities

Safety - compliance with all company safety policies and procedures and ability to communicate importance of safety to customers

* Interpersonal Communication Skills -excellent verbal/written to establish and maintain good working relationships with internal and external customers.
* Technology Capabilities - proficient in Microsoft Word, Excel, Power Point and internal systems
* Reliability - Self-starter with excellent planning and administrative skills; excellent time management skills
* Ethics and integrity - comply with best practices and strict compliance with the Company's Ethics policy and Code of Conduct

Benefits Offered:

* Medical, Dental and Vision Coverage
* Prescription Drug Coverage
* Flexible Spending Accounts
* Paid Holidays and Vacation
* 401(k) with Company Match
* Pension Plan
* Educational/Tuition Assistance Plan
* Employee Discount Program
* Adoption Assistance Program
* Life, AD&D and Disability Insurance
* Employee Assistance Program
* Wellness Programs

...and many more!

**Telecommunications Designer (Mission Critical/Data Center)**

Req ID **16596**

**Telecommunications Designer (Mission Critical/Data Center)**

**Who We Are**

At WSP, we are driven by inspiring future-ready pioneers to innovate. We’re looking to grow our teams with people who are ready to collaborate in building communities and expanding our skylines. To do this, we hire candidates of all experiences, skillsets, backgrounds and walks of life. We actively foster a work environment and culture where inclusion and diversity is part of our fundamental structure. This is delivered behaviorally, through our policies, trainings, local partnerships with professional diverse organizations, internal networks and most importantly with the support and sponsorship of our leaders who help drive our commitment to an inclusive, diverse, welcoming and equitable work environment. Anything is within our reach and yours as a WSP employee. Come join us and help shape the future!

Great people. Great places. Great projects. kW Mission Critical Engineering, a WSP company, is a high-performance, fast-paced consulting engineering firm designing data centers and mission critical environments across the globe. We hire smart, responsive, team players to work in collaborative and mentoring office settings. Our mechanical, electrical, plumbing, fire protection, controls, telecommunications, and security building system designs keep many of the world’s top Fortune 100 financial, technology, enterprise, hyperscale, and colocation companies up and running 24 hours a day, 365 days a year.

We work on innovative, award-winning, large-scale projects. We travel to construction sites to see our designs being built. As part of WSP, we are able to offer our employees increased professional development and career opportunities in addition to kW MCE’s office culture which is consistently recognized as one of the “Best Places to Work.” Join our great people at our great places designing great projects.

**This Opportunity**

kW Mission Critical Engineering, a WSP USA company, is currently initiating a search for a **Telecommunications Designer** to sit in any of our kW office **(Troy NY, New York, NY, Atlanta GA, Milwaukee WI, or Tempe AZ).** As a Telecommunications Designer with us, you will design Outside Plant Pathways and other building systems including MMR/IDF layouts, Cable Tray layouts, Wireless Access Point layouts, and structured Cabling infrastructure layout to support the Controls Network

**Your Impact**

+ Work independently to perform a variety of BIM/CAD design assignments supporting multiple engineering disciplines

+ Produce accurate 2D drawings, 3D BIM Models using Revit or equivalent BIM program

+ Design low voltage systems for buildings including telecommunications systems, audio visual, security, and electrical/mechanical control integrations

+ Meet required schedules while producing quality work

+ Perform Quality Assurance/Quality Control of design packages

+ Perform design tasks for site and building technologies including telecommunications systems, audio visual, security, and control integrations

+ Independently support the team during design and construction stages of projects

+ Research & recommend fundamental components identified in designs

+ Develop equipment, conveyance and device layouts, floor plan, and riser diagrams

+ Prepare cable schedules and specifications

+ Perform construction administrations tasks

+ Survey and evaluate existing conditions

+ Work within multi-discipline project teams to develop drawing and specification documents for issuance to architects, contractors and building owners

+ Demonstrate significant understanding of the range of services provided by the kW MCE engineering and design teams & related practices

+ Implement best practice procedures

+ Integrate project requirements into mission critical facility designs

+ Attend and represent the Telecom discipline in internal and client facing meetings

+ Lead Telecom design team on projects

+ Mentor and lead junior designers

**Who You Are**

The ideal candidate is highly experienced in Revit and AutoCAD and has experience in information and communications technology. Strong communication skills, and an interest in liaising with internal and external design, client and construction team members are also necessary.

**Required Qualifications**

+ 7+ years of experience designing low voltage systems for high performing commercial, industrial, or mission critical/data center buildings

+ High School diploma or technical degree

+ Experience with applicable software packages including AutoCAD, Revit

+ Excellent verbal and written communication skills

+ Attention to detail, highly organized, self-starter

+ Ability to travel to project sites

+ Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.

**Preferred Qualifications :**

+ Mission Critical/Data Center experience

+ Experience with international projects

+ RCDD and/or DCDC certifications

\#LI-TB1

**Additional Requirements**

+ To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

**Additional Details**

+ **Travel Required:** 20%

+ **Job Status:** Regular

+ **Employee Type:** Full

+ **Primary Location:** TROY - RIVER ST

+ **All locations:** US-AZ-Tempe, US-GA-Atlanta, US-NY-New York, US-NY-Troy, US-WI-Milwaukee

**About WSP**

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

**NOTICE TO THIRD PARTY AGENCIES:**

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

**Telecommunications Designer (Mission Critical/Data Center)**

Req ID **16597**

**Telecommunications Designer (Mission Critical/Data Center)**

**Who We Are**

At WSP, we are driven by inspiring future-ready pioneers to innovate. We’re looking to grow our teams with people who are ready to collaborate in building communities and expanding our skylines. To do this, we hire candidates of all experiences, skillsets, backgrounds and walks of life. We actively foster a work environment and culture where inclusion and diversity is part of our fundamental structure. This is delivered behaviorally, through our policies, trainings, local partnerships with professional diverse organizations, internal networks and most importantly with the support and sponsorship of our leaders who help drive our commitment to an inclusive, diverse, welcoming and equitable work environment. Anything is within our reach and yours as a WSP employee. Come join us and help shape the future!

Great people. Great places. Great projects. kW Mission Critical Engineering, a WSP company, is a high-performance, fast-paced consulting engineering firm designing data centers and mission critical environments across the globe. We hire smart, responsive, team players to work in collaborative and mentoring office settings. Our mechanical, electrical, plumbing, fire protection, controls, telecommunications, and security building system designs keep many of the world’s top Fortune 100 financial, technology, enterprise, hyperscale, and colocation companies up and running 24 hours a day, 365 days a year.

We work on innovative, award-winning, large-scale projects. We travel to construction sites to see our designs being built. As part of WSP, we are able to offer our employees increased professional development and career opportunities in addition to kW MCE’s office culture which is consistently recognized as one of the “Best Places to Work.” Join our great people at our great places designing great projects.

**This Opportunity**

kW Mission Critical Engineering, a WSP USA company, is currently initiating a search for a **Telecommunications Designer** to sit in any of our kW office **(Troy NY, New York, NY, Atlanta GA, Milwaukee WI, or Tempe AZ).** As a Telecommunications Designer with us, you will design Outside Plant Pathways and other building systems including MMR/IDF layouts, Cable Tray layouts, Wireless Access Point layouts, and structured Cabling infrastructure layout to support the Controls Network

**Your Impact**

+ Work independently to perform a variety of BIM/CAD design assignments supporting multiple engineering disciplines

+ Produce accurate 2D drawings, 3D BIM Models using Revit or equivalent BIM program

+ Design low voltage systems for buildings including telecommunications systems, audio visual, security, and electrical/mechanical control integrations

+ Meet required schedules while producing quality work

+ Perform Quality Assurance/Quality Control of design packages

+ Perform design tasks for site and building technologies including telecommunications systems, audio visual, security, and control integrations

+ Independently support the team during design and construction stages of projects

+ Research & recommend fundamental components identified in designs

+ Develop equipment, conveyance and device layouts, floor plan, and riser diagrams

+ Prepare cable schedules and specifications

+ Perform construction administrations tasks

+ Survey and evaluate existing conditions

+ Work within multi-discipline project teams to develop drawing and specification documents for issuance to architects, contractors and building owners

+ Demonstrate significant understanding of the range of services provided by the kW MCE engineering and design teams & related practices

+ Implement best practice procedures

+ Integrate project requirements into mission critical facility designs

+ Attend and represent the Telecom discipline in internal and client facing meetings

+ Lead Telecom design team on projects

+ Mentor and lead junior designers

**Who You Are**

The ideal candidate is highly experienced in Revit and AutoCAD and has experience in information and communications technology. Strong communication skills, and an interest in liaising with internal and external design, client and construction team members are also necessary.

**Required Qualifications**

+ 7+ years of experience designing low voltage systems for high performing commercial, industrial, or mission critical/data center buildings

+ High School diploma or technical degree

+ Experience with applicable software packages including AutoCAD, Revit

+ Excellent verbal and written communication skills

+ Attention to detail, highly organized, self-starter

+ Ability to travel to project sites

+ Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.

**Preferred Qualifications :**

+ Mission Critical/Data Center experience

+ Experience with international projects

+ RCDD and/or DCDC certifications

\#LI-TB1

**Additional Requirements**

+ To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

**Additional Details**

+ **Travel Required:** 20%

+ **Job Status:** Regular

+ **Employee Type:** Full

+ **Primary Location:** TROY - RIVER ST

+ **All locations:** US-AZ-Tempe, US-GA-Atlanta, US-NY-New York, US-NY-Troy, US-WI-Milwaukee

**About WSP**

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

**NOTICE TO THIRD PARTY AGENCIES:**

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Starting wage: $20.25

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

**I. Job Summary**

Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for.

**_This role is fully remote but does require that candidates live within 40 miles of a WM facility._**

**II. Essential Duties and Responsibilities**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

+ Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.

+ Works with sites and the service department to optimize routes based on needs of the customer.

+ Determines the daily level of driver staffing to provide best mix of responsiveness and productivity.

+ Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.

+ Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area.

+ Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service.

+ Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues.

+ Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field.

**III. Supervisory Responsibilities**

This job has no supervisory duties.

**IV. Qualifications**

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education/Experience

+ Education: High School Diploma or G.E.D (accredited).

+ Experience: Six (6) months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills.

B. Certificates, Licenses, Registrations or Other Requirements

+ None required.

C. Other Knowledge, Skills or Abilities Required

+ Computer skills with ability to handle multiple programs and systems.

+ Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices.

+ Must have the desire and ability to learn Waste Management proprietary software applications.

**V. Work Environment**

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

+ Must have reliable internet.

+ Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;

+ Required to exert physical effort in handling objects less than 20 pounds rarely;

+ Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

+ Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

+ Normal setting for this job is: office setting.

**Benefits**

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.”

Equal Opportunity Employer: Minority/Female/Disability/Veteran

**Overview**

**Position Summary Details**

Reporting to the Service Manager and the Operations Manager, the dispatcher is responsible for dispatching of HVAC Technicians to customer locations. This position will also grow to include additional business. Works under general supervision following clearly defined procedures and policies

This individual provides extraordinary customer service to clients

Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

The Dispatcher assigns individuals and teams to tasks and locations.

Coordinates resources according to customer requests and general job demands.

Communicates assignments to employees and enters assignment data in computer database.

Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress.

Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

**Responsibilities**

+ Support the performance of the branch operations, including planned and unplanned maintenance/service/ installation/control calls from customers.

+ Provides assistance, information and customer service as requested to arriving, transferring or departing clients.

+ Schedules and dispatches employees, crews/teams, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

+ Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers

+ Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.

+ Recognizes and mitigates a variety of miscellaneous hazards encountered within the department and other work environments i.e. surroundings, mechanized equipment, and hazardous materials

+ Confers with clients and/or supervising personnel in order to address questions, problems, and requests for service or equipment

+ Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules

+ Oversees all communications within specifically assigned areas

+ Receives or prepares work orders and work schedules

+ Orders supplies and equipment and issues them to personnel

+ Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information

+ Strictly adheres to all safety and regulatory compliance procedures

+ Coordinates and arranges for necessary repairs in order to restore service and schedules

+ Miscellaneous duties as assigned

**Tracking:**

+ Monitors daily services and create/update a log sheet or service log

+ Maintains periodic contact with service personnel to ensure completion of assigned duties

+ Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight

+ Creates reports to monitor activity and operations

**Transportation:**

+ Creates a work schedule for on-duty technicians

+ Assigns technicians to necessary routes

+ Maintains periodic contact with the technicians to ensure that all transportation vehicles are safely and efficiently completing their assigned tasks

+ Keeps drivers informed of possible hazards, including inclement weather

+ Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversigh

**Qualifications**

+ Must be 18 years of age or older

+ Must meet all requirements to receive approval for working in specific ATS environments (if applicable), including ten year work history if available

**Preferred Qualifications:**

+ Customer Service Experience

**1 yr of similar work experience**

REQNUMBER: 63900

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights:

Notice at Collection and Privacy Policy for California Job Applicants

* California Privacy Rights Act Request Form
* California CPRA Authorized Agent Designation Form

MV Transportation is seeking aDispatcherwho works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.

Job Responsibilities:

* Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.
* Monitors radio, telephones and on-road provision of service for quality.
* Responsible for influencing positive employee morale and quality customer service.
* Monitors and completes driver sign-in and sign-out daily.
* May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.
* Monitors daily system performance.
* Participates in analysis and review of operating performance.
* Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
* All other duties, as assigned.

Talent Requirements:

* One (1) year previous Dispatcher experience preferred.
* Two (2) years of Customer Service experience is preferred.
* High School diploma or equivalent.
* Experience with Trapeze software.
* Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
* Demonstrate a high customer service commitment.
* Able to demonstrate professional phone manner.
* Knowledge of the service area is a plus.

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Job Description
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights:

Notice at Collection and Privacy Policy for California Job Applicants

* California Privacy Rights Act Request Form
* California CPRA Authorized Agent Designation Form

MV Transportation is seeking aDispatcherwho works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.

Job Responsibilities:

* Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.
* Monitors radio, telephones and on-road provision of service for quality.
* Responsible for influencing positive employee morale and quality customer service.
* Monitors and completes driver sign-in and sign-out daily.
* May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.
* Monitors daily system performance.
* Participates in analysis and review of operating performance.
* Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
* All other duties, as assigned.

Talent Requirements:

* One (1) year previous Dispatcher experience preferred.
* Two (2) years of Customer Service experience is preferred.
* High School diploma or equivalent.
* Experience with Trapeze software.
* Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
* Demonstrate a high customer service commitment.
* Able to demonstrate professional phone manner.
* Knowledge of the service area is a plus.

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

_Do you believe in a sustainable future where everyone can access the power they need, whenever they need it? At Sunrun, we believe that future starts today! We offer power that is reliable, for when the electricity grid isn’t. Rechargeable, for when uncertain days become nights. Affordable, so it’s accessible to more families. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. Come join the thousands of Sunrunners already powering their potential at Sunrun!_

**Overview**

The O&M Dispatcher is key to ensuring company resources (technicians and equipment) are maximized and customer’s issues are resolved as quickly as possible. We are actively monitoring our customer’s solar systems, and the dispatcher is responsible for making contact with customers to get the needed service appointment scheduled. This role requires adaptability to changing circumstances and a high proficiency with solving sophisticated problems. The main responsibilities include scheduling of service appointments, reviewing technician’s findings to update our systems and order equipment, and having a high level of ownership for the technician’s being set up for success each and every day.

Learn more HERE (https://vocalvideo.com/v/sunrun-employee-testimonials-jennifer) from Jennifer, an O&M Team Lead. Jennifer has had many opportunities to grow with her team which has allowed her to step out of her comfort zone professionally. Jennifer knows there is always room for advancement, and Sunrun is dedicated to their employees' growth.

**Responsibilities/The Impact**

+ Apply strong verbal and written communication skills and effective phone techniques to serve as a company ambassador

+ Deliver integrity and quality through outstanding customer service, de-escalating dissatisfied customers as needed

+ Dispatch service tickets to technicians, including scheduling of appointments or adjusting maintenance visits

+ Monitor appointments being scheduled by other departments to ensure the schedule is still optimized (drive routes, technician abilities and pairings) and handle real time changes to the schedule as needed

+ Handle detailed documentation on account records including reviewing quotes to ensure accuracy of invoices for paid services

+ Calculate lost production calculate compensation due to the customer

+ Update serial numbers and assets in our provider portals and Customer Relationship Management (CRM) tool

+ Identify part numbers and place order for equipment accordingly

**Qualifications/How You Will Be Successful**

+ Minimum 1+ years of meaningful work experience, preferably in customer service or solar industry

+ Experience de-escalating situations involving dissatisfied customers

+ Shown ability to meet due dates and metrics as a teammate and impact results in a fast paced, team based environment. Must be willing to assist teammates and build positive relationships to achieve company and department goals.

+ Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi-task effectively and complete tasks with minimum supervision.

+ Intermediate digital literacy, including feeling comfortable with all Google programs and a typing speed above 45 words per minute

+ Strong phone skills or experience with complex phone systems and the ability to quickly adapt to new software and processes

+ Excellent at solving problems on your feet to rearrange schedules as urgent or unexpected situations arise

+ Bonus points for having solar knowledge or a curiosity about solar products and installation

**How you will be Awarded**

+ Full benefits package including health, vision, dental insurance, 401K with company match, Employee Stock Purchase Program, paid training, and much more

+ The opportunity to invest in yourself and your career through PowerU - Sunrun’s 100% tuition reimbursement program with over 150 educational opportunities

+ Internal advancement opportunities, as earned.

**Recruiter:**

Jacquie Hoffman ([email protected])

_Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed._ _Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower._ _Please speak with your recruiter to learn more._

_Starting salary/wage for this opportunity:_

$16.83 to $22.44

_Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions._

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at [email protected] .

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

**$3000 Sign on bonus for new candidates with active guard card**

+ **Pay Rate: $18.38 / Hour**

+ **Full Time**

+ **We offer attractive pay options like DailyPay and weekly pay!**

+ **Paid training and uniforms provided**

Allied Universal has security jobs and are seeking to fill the position of **Professional Transit Security Dispatcher** . For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, sick pay (in states where required), employee assistance programs, company discounts, perks and more! As a Transit Security Dispatcher, we do not offer part-time work.

As a **Professional Transit Security Dispatcher** for Allied Universal you will be responsible for the Security and Safety of our client’s property and personnel. As the Allied Universal Transit Security Dispatcher, you will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.

**QUALIFICATIONS/REQUIREMENTS:**

Be at least 21 years of old

Possess a high school diploma or equivalent, or 5 years verifiable experience

Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid Arizona State Security Guard License issued by the Department of Public Safety is required for employment with Allied Universal.

As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws

The Transit Security Dispatcher will not be responsible for driving company vehicles. For other positions with Transit Securty Guards, Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.

Display exceptional customer service and communication skills

Have intermediate to advanced computer skills to operate innovative, wireless technology at client specific sites

Ability to handle crisis situations at the client site, calmly and efficiently

**Able to:**

Work in an indoor setting with constant sitting and looking at cameras and computer monitors

Ability to multi-task with multiple monitor computer systems and multi-line telephone systems

Ability to work all shifts involved with working in a dispatch setting monitoring cameras 24/7/365

Regularly work in a dark and sometimes loud environment

Regularly communicate with law enforcement and emergency medical departments over telephone and mobile 2-way radios

Work overtime as assigned until all schedules are filled

**The ideal candidate with possess:**

**Previous dispatch experience in a transit dispatch environment**

**Previous law enforcement/emergency medical dispatch experience**

**Intermediate typing proficiency of 30+ WPM**

**Familiarity with Windows operating systems as well as Microsoft Office Suite (Word, Excel, Access)**

**Knowledge of file systems related to the ripping and buring of video from server sites through burning software**

**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Job ID:** 2023-1127862

**Location:** United States-Arizona-Tempe

**Job Category:** Security Officer