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Behavioral Science and Human Services

Public Safety Telecommunicators

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers.

A Day In The Life

Behavioral Science and Human Services Field of Interest

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Salary Breakdown

Public Safety Telecommunicators

Average

$46,880

ANNUAL

$22.54

HOURLY

Entry Level

$36,610

ANNUAL

$17.60

HOURLY

Mid Level

$47,200

ANNUAL

$22.69

HOURLY

Expert Level

$60,130

ANNUAL

$28.91

HOURLY


Program Recommendations

Public Safety Telecommunicators

Rio Salado College (MCCCD)

Emergency Communications

Education

Associate's Degree

Rio Salado College (MCCCD)

Emergency Communications

Education

Credential


Current Available & Projected Jobs

Public Safety Telecommunicators

41

Current Available Jobs

2,180

Projected job openings through 2030


Top Expected Tasks

Public Safety Telecommunicators


Knowledge, Skills & Abilities

Public Safety Telecommunicators

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Public Safety and Security

KNOWLEDGE

Telecommunications

KNOWLEDGE

Administrative

KNOWLEDGE

English Language

SKILL

Active Listening

SKILL

Speaking

SKILL

Social Perceptiveness

SKILL

Critical Thinking

SKILL

Coordination

ABILITY

Oral Expression

ABILITY

Oral Comprehension

ABILITY

Speech Recognition

ABILITY

Problem Sensitivity

ABILITY

Selective Attention


Job Opportunities

Public Safety Telecommunicators

  • Dispatcher I - HVAC
    EMCOR Group    Phoenix, AZ 85067
     Posted about 9 hours    

    **Description**

    Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

    **Job Title:** Dispatcher I

    **Principal Duties and Responsibilities**

    + Take client service calls and open jobs as needed following all proper procedures.

    + Check all work orders for proper addressing, labor hours charged, all numbers, dates, et., before work orders are given to billing.

    + Schedule the calls along with all previously scheduled work.

    + Dispatch techs on previously scheduled maintenance and service calls.

    + Verify times and job status (complete, open). Create job number and job file. Dispatch both emergency and scheduled work.

    + Order filters for monthly maintenance as needed for technician/driver pick up.

    + Research as needed on whether a job is a warranty call or not. This may involve the Project Manager or accounting’s assistance in pulling invoices. Research may include checking on vendor invoices and relevant service ticket information.

    + Keep necessary job logs and file paperwork in conjunction with the Purchasing Agent.

    + Assist new technicians in employment policies and procedures as they relate to dispatch.

    + Assist other dispatchers by handling phone/radio overflow when necessary. Cover during lunch time and sick and/or vacation leave.

    + In the event of a technician’s injury or accident, have employee notify Human Resources immediately and re-schedule workflow as needed.

    + Take problem/complaint calls and handle appropriately or direct to Branch Manager.

    + Take calls for billing/invoice questions and direct to proper personnel.

    + When necessary, advise sales department of major clients’ service calls.

    + Timesheets: Route completed original timecard to HR/Payroll clerk with work order numbers and prevailing wage rates (if applicable).

    + Enter tech’s time into Coins.

    + Enter materials, truck charges, recommended repairs, and the work summary from the work ticket. Research material costs, if necessary.

    + Complete service work order and print the “pre-invoice” for Branch Manager’s review.

    + Keep tracking sheet for date of requests and receipt of reports.

    + Maintain certified payroll report files for each job.

    **Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.)

    + High School Diploma or equivalent a plus.

    + Previous HVAC industry experience a plus

    + 1+ years customer service background required

    + General computer skills including Microsoft Word and Excel

    We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

    \#Mesa

    \#LI-mesa

    \#LI-hvacjobs

    \#LI-Onsite


    Employment Type

    Full Time

  • Communications Specialist, HR/Benefits
    Avnet    Phoenix, AZ 85067
     Posted about 9 hours    

    **Who We Are:**

    At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.

    Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!

    **Job Responsibilities**

    + Develop and execute communication plans to effectively promote employee benefits programs.

    + Create informative and engaging content for various communication channels, including emails, newsletters, intranet, and employee meetings.

    + Manage benefits communication campaigns, ensuring timely and accurate delivery of information.

    + Design and produce educational materials such as brochures, presentations, and videos.

    + Collaborate with HR, marketing, and external vendors to ensure consistent and accurate benefits messaging.

    + Provide guidance and support to employees regarding their benefits inquiries and concerns.

    **Desired Skills**

    + Excellent written and verbal communication skills.

    + Strong project management and organizational abilities.

    + Ability to translate complex benefits and wellness information into clear, concise, and engaging content.

    + Strong interpersonal skills and the ability to work collaboratively across departments.

    + Familiarity with employee engagement and internal communications best practices.

    **Work Experience**

    + Typically less than 2 years with bachelor's or equivalent.

    **Education and Certification(s)**

    + Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.

    **Distinguishing Characteristics**

    + Excellent writing and editing skills

    **What We Offer:**

    Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

    + Generous Paid Time Off

    + 401K and Pension Plan

    + Paid Holidays

    + Family Support (Paid Leave, Surrogacy, Adoption)

    + Medical, Dental, Vision, and Life Insurance

    + Long-term and Short-term Disability Insurance

    + Health Savings Account / Flexible Spending Account

    + Education Assistance

    + Employee Development Resources

    + Employee Wellness, Leadership Development and Mentorship Programs

    Benefits listed above may vary depending on the nature of your employment with Avnet.

    The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

    Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.


    Employment Type

    Full Time

  • Dispatcher Transport Coordinator (Remote)
    Motion Recruitment Partners    Remote, AZ
     Posted 2 days    

    Dispatcher Transport Coordinator (Remote)

    Remote, Arizona

    **100% Remote**

    Contract

    $17.63/hr - $17.63/hr

    Come join our team. Our client is looking for a Dispatcher Transport Coordinator for a 6-month contract and will be working remotely.

    Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.

    Contract Duration: 6 Months

    Required Skills & Experience

    + AS400 experience.

    + Transportation logistics experience.

    + Call center experience.

    + Accurate typing and data entry skills.

    + Able to manage multiple tasks in a fast-paced environment.

    + Highly adaptable to process and system changes.

    + Must be detail-oriented with good judgment and problem-solving skills.

    + Effective time management.

    + Able to initiate and manage a high volume of outbound phone calls

    + Strong knowledge of Microsoft Word, Excel, and Outlook.

    + Exceptional verbal and written communication skills.

    + Strong customer relations skills.

    What You Will Be Doing
    Daily Responsibilities

    + Perform other duties as directed by a department manager.

    Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

    **You will receive the following benefits:**

    + Medical Insurance - Four medical plans to choose from for you and your family

    + Dental & Orthodontia Benefits

    + Vision Benefits

    + Health Savings Account (HSA)

    + Health and Dependent Care Flexible Spending Accounts

    + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

    + Hospital Indemnity Insurance

    + 401(k) including match with pre and post-tax options

    + Paid Sick Time Leave

    + Legal and Identity Protection Plans

    + Pre-tax Commuter Benefit

    + 529 College Saver Plan

    Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

    **Posted by:** Kenny Edgerton

    **Specialization:** Logistics / Distribution Customer Support / Call Center / Client


    Employment Type

    Full Time

  • Telecommunications Designer (Mission Critical/Data Center)
    WSP USA    Tempe, AZ 85282
     Posted 3 days    

    Great people. Great places. Great projects. kW Mission Critical Engineering, a WSP company, is a high-performance, fast-paced consulting engineering firm designing data centers and mission critical environments across the globe. We hire smart, responsive, team players to work in collaborative and mentoring office settings. Our mechanical, electrical, plumbing, fire protection, controls, telecommunications, and security building system designs keep many of the world’s top Fortune 100 financial, technology, enterprise, hyperscale, and colocation companies up and running 24 hours a day, 365 days a year.

    We work on innovative, award-winning, large-scale projects. We travel to construction sites to see our designs being built. As part of WSP, we are able to offer our employees increased professional development and career opportunities in addition to kW MCE’s office culture which is consistently recognized as one of the “Best Places to Work.” Join our great people at our great places designing great projects.

    This Opportunity

    kW Mission Critical Engineering, a WSP USA company, is currently initiating a search for a **Telecommunications Designer** to sit in any of our kW office **(Troy NY, New York, NY, Atlanta GA, Milwaukee WI, Tempe AZ or Herndon VA).** As a Telecommunications Designer with us, you will design Outside Plant Pathways and other building systems including MMR/IDF layouts, Cable Tray layouts, Wireless Access Point layouts, and structured Cabling infrastructure layout to support the Controls Network

    Your Impact

    + Work independently to perform a variety of BIM/CAD design assignments supporting multiple engineering disciplines

    + Produce accurate 2D drawings, 3D BIM Models using Revit or equivalent BIM program

    + Design low voltage systems for buildings including telecommunications systems, audio visual, security, and electrical/mechanical control integrations

    + Meet required schedules while producing quality work

    + Perform Quality Assurance/Quality Control of design packages

    + Perform design tasks for site and building technologies including telecommunications systems, audio visual, security, and control integrations

    + Independently support the team during design and construction stages of projects

    + Research & recommend fundamental components identified in designs

    + Develop equipment, conveyance and device layouts, floor plan, and riser diagrams

    + Prepare cable schedules and specifications

    + Perform construction administrations tasks

    + Survey and evaluate existing conditions

    + Work within multi-discipline project teams to develop drawing and specification documents for issuance to architects, contractors and building owners

    + Demonstrate significant understanding of the range of services provided by the kW MCE engineering and design teams & related practices

    + Implement best practice procedures

    + Integrate project requirements into mission critical facility designs

    + Attend and represent the Telecom discipline in internal and client facing meetings

    + Lead Telecom design team on projects

    + Mentor and lead junior designers

    Who You Are

    The ideal candidate is highly experienced in Revit and AutoCAD and has experience in information and communications technology. Strong communication skills, and an interest in liaising with internal and external design, client and construction team members are also necessary.

    **Required Qualifications**

    + 7+ years of experience designing low voltage systems for high performing commercial, industrial, or mission critical/data center buildings

    + High School diploma or technical degree

    + Experience with applicable software packages including AutoCAD, Revit

    + Excellent verbal and written communication skills

    + Attention to detail, highly organized, self-starter?

    + Ability to travel to project sites

    + Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.

    **Preferred Qualifications :**

    + Mission Critical/Data Center experience

    + Experience with international projects

    + RCDD and/or DCDC certifications

    \#LI-TB1

    **About WSP**

    WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
    www.wsp.com

    WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

    At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

    WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

    The selected candidate must be authorized to work in the United States.

    **NOTICE TO THIRD PARTY AGENCIES:**

    WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.


    Employment Type

    Full Time

  • Dispatcher/Router - Roll Off
    WM    Phoenix, AZ 85067
     Posted 3 days    

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

    Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

    **I. Job Summary**

    Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for.

    **II. Essential Duties and Responsibilities**

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

    + Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.

    + Works with sites and the service department to optimize routes based on needs of the customer.

    + Determines the daily level of driver staffing to provide best mix of responsiveness and productivity.

    + Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.

    + Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area.

    + Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service.

    + Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues.

    + Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field.

    **III. Supervisory Responsibilities**

    This job has no supervisory duties.

    **IV. Qualifications**

    The requirements listed below are representative of the qualifications necessary to perform the job.

    A. Education/Experience

    + Education: High School Diploma or G.E.D (accredited).

    + Experience: Six (6) months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills.

    B. Certificates, Licenses, Registrations or Other Requirements

    + None required.

    C. Other Knowledge, Skills or Abilities Required

    + Computer skills with ability to handle multiple programs and systems.

    + Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices.

    + Must have the desire and ability to learn Waste Management proprietary software applications.

    **V. Work Environment**

    Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

    + Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;

    + Required to exert physical effort in handling objects less than __ pounds rarely;

    + Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

    + Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

    + Normal setting for this job is: office setting.

    **Benefits**

    At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

    If this sounds like the opportunity that you have been looking for, please click "Apply.”

    Equal Opportunity Employer: Minority/Female/Disability/Veteran


    Employment Type

    Full Time

  • PT Feeder Dispatch Supervisor/ Yard Check
    UPS    Goodyear, AZ 85338
     Posted 3 days    

    **Before you apply to a job, select your language preference from the options available at the top right of this page.**

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

    **Job Description:**

    **Job Summary**

    This position assists and reviews UPS Small Package dispatch activity to ensure timely and proficient service. He/She assists with dispatch planning and is responsible for ensuring that service, safety, and cost goals are met. This position coordinates with others to ensure dispatch plans are executed efficiently along with adequate staffing and equipment levels for transportation needs. He/She oversees load and tractor planning and assignments, monitors load movements, and tracks the condition of equipment. This position reviews, analyzes, and tracks various dispatch and service reports and schedules. He/She creates efficient dispatch plans, verifies service levels, addresses performance issues, and incorporates modifications such as new customers, new locations, and additional loads into dispatch plans. This position oversees yard operations by coordinating drivers with load volume, ensuring that trailers are in the correct locations and are loaded or empty as planned, and confirming accurate trailer inventory.

    **Responsibilities:**

    + Reviews driver hours to ensure regulatory compliance.

    + Conducts hazardous materials audits.

    + Reviews safety reports.

    + Verifies appropriate driver uniforms and utilization of safe work methods.

    + Determines employee training needs to produce continuous development plans.

    + Provides feedback and support.

    + Conducts performance evaluations and resolves individual and group performance issues.

    **Qualifications:**

    + Bachelor's Degree or International equivalent - Preferred

    + Ability to lift 70 lbs./32 kgs.

    + Availability to work flexible shift hours, up to 5 days per week

    + Strong oral and written communication skills

    + Working knowledge of Microsoft Office

    + Ability to work in a fast-paced warehouse environment

    + Management experience - Preferred

    **Employee Type:**

    Permanent

    UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

    **Other Criteria:**

    UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

    **Basic Qualifications:**

    Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

    **Company:** UNITED PARCEL SERVICE

    **Category:** Hub & Feeder Operations

    **Requisition Number:** R24014370

    **Location:** Goodyear,Arizona


    Employment Type

    Full Time

  • DISPATCHER,
    ABM Industries    Phoenix, AZ 85067
     Posted 5 days    

    **Overview**

    Reporting to the Operations Manager, the dispatcher is responsible for dispatching of Janitorial Operations to various locations throughout the terminal. Works under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. The Dispatcher assigns individuals and teams to tasks and locations. Coordinates resources according to customer requests and general job demands. Communicates assignments to employees and enters assignment data in computer database.

    Description for Internal Candidates

    **Location:** 3400 Sky Harbor Blvd.

    **Shift:** Open Shifts

    **Payrate:** $22.00

    * The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

    **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | (Programade Beneficiosde ABM) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-Spanish-11.6.23.pdf)

    **Position Summary:**

    Reporting to the Operations Manager, the dispatcher is responsible for dispatching of Janitorial Operations to various locations throughout the terminal. Works under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. The Dispatcher assigns individuals and teams to tasks and locations. Coordinates resources according to customer requests and general job demands. Communicates assignments to employees and enters assignment data in computer database.

    **Essential Functions:**

    + Works under general supervision following clearly defined procedures and policies

    + This individual provides extraordinary customer service to clients

    + Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

    + The Dispatcher assigns individuals and teams to tasks and locations.

    + Coordinates resources according to customer requests and general job demands.

    + Communicates assignments to employees and enters assignment data in computer database.

    + Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress.

    + Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

    **Responsibilities:**

    + Provides assistance, information and customer service as requested.

    + Schedules and dispatches employees, crews/teams, or equipment to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

    + Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.

    + Confers with supervising personnel to address questions, problems, and requests for service or equipment.

    + Monitors personnel and/or equipment locations and utilization to coordinate service to achieve optimal efficiency; ensures timely and efficient movement of resources

    + Oversees all communications within specifically assigned areas

    + Strictly adheres to all safety and regulatory compliance procedures

    + Miscellaneous duties as assigned

    **Qualifications:**

    + Must be 18 years of age or older

    + Customer Service Experience

    + 1 yr of Dispatching Experience

    + Must meet all requirements to receive approval for working in specific ATS environments (if applicable)

    REQNUMBER: 89195

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


    Employment Type

    Full Time

  • DISPATCHER,
    ABM Industries    Phoenix, AZ 85067
     Posted 5 days    

    **Overview**

    Reporting to the Operations Manager, the dispatcher is responsible for dispatching of Janitorial Operations to various locations throughout the terminal. Works under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. The Dispatcher assigns individuals and teams to tasks and locations. Coordinates resources according to customer requests and general job demands. Communicates assignments to employees and enters assignment data in computer database.

    Description for Internal Candidates

    **Location:** 3400 Sky Harbor Blvd.

    **Shift:** Open Shifts

    **Payrate:** $22.00

    * The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

    **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | (Programade Beneficiosde ABM) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-Spanish-11.6.23.pdf)

    **Position Summary:**

    Reporting to the Operations Manager, the dispatcher is responsible for dispatching of Janitorial Operations to various locations throughout the terminal. Works under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. The Dispatcher assigns individuals and teams to tasks and locations. Coordinates resources according to customer requests and general job demands. Communicates assignments to employees and enters assignment data in computer database.

    **Essential Functions:**

    + Works under general supervision following clearly defined procedures and policies

    + This individual provides extraordinary customer service to clients

    + Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

    + The Dispatcher assigns individuals and teams to tasks and locations.

    + Coordinates resources according to customer requests and general job demands.

    + Communicates assignments to employees and enters assignment data in computer database.

    + Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress.

    + Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

    **Responsibilities:**

    + Provides assistance, information and customer service as requested.

    + Schedules and dispatches employees, crews/teams, or equipment to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

    + Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.

    + Confers with supervising personnel to address questions, problems, and requests for service or equipment.

    + Monitors personnel and/or equipment locations and utilization to coordinate service to achieve optimal efficiency; ensures timely and efficient movement of resources

    + Oversees all communications within specifically assigned areas

    + Strictly adheres to all safety and regulatory compliance procedures

    + Miscellaneous duties as assigned

    **Qualifications:**

    + Must be 18 years of age or older

    + Customer Service Experience

    + 1 yr of Dispatching Experience

    + Must meet all requirements to receive approval for working in specific ATS environments (if applicable)

    REQNUMBER: 89198

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


    Employment Type

    Full Time

  • Dispatcher
    Saia, Inc    Phoenix, AZ 85067
     Posted 6 days    

    **Ready To Go Further?**

    Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what _going further_ is all about.

    **Position Summary**

    Oversees efficient freight movement to meet customer demands through dispatching, supervising, and scheduling pickups and deliveries.

    **Major Tasks and Responsibilities**

    + Optimizes driver and equipment allocation for efficient customer demand fulfillment.

    + Supervises truck loading, unloading, and material and product movement activities.

    + Manages driver assignments and shipping information in data management systems.

    + Equips drivers with essential information and equipment details for efficient task execution.

    + Trains new hires in job responsibilities and conducts road tests.

    + Provides delivery status updates and ensures customer satisfaction.

    + Develops a professional rapport with their assigned drivers.

    **Preferred Qualifications**

    + Bachelor’s degree in business or a related field.

    + 2+ years of transportation and/or dispatch experience.

    + Proficiency in Microsoft Office and AS400.

    **Benefits**

    At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

    **Make Your Move**

    **At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team.** **So, if you’re ready to put your career on a solid path, let’s go further.**

    **Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**


    Employment Type

    Full Time

  • Transportation Dispatcher (Hybrid)
    Aston Carter    Tempe, AZ 85282
     Posted 7 days    

    Description:

    • On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across the country using a two-way Audio/video communication to verify/identity any necessary specifications on trucks and processes, while coordinating, communicating, and providing updates on a daily basis to all parties involved in the arrival, loading, unloading and departure at warehouses, facilities and distribution centers.

    • We are looking for candidates that are extremely detail oriented, can work in a fast-paced environment with a high sense of urgency, and are quick learners and technically savvy.

    • This team is able to take on all gate operations and allow those associates onsite to focus on the daily operations onsite that need to be completed.

    • On a daily basis, you will be speaking to roughly 200 drivers a day, so excellent and clear communication is a must.

    Skills:

    Excel, customer service, call center, data entry, Communication, Salesforce, Logistics, intermodal, freight

    Additional Skills & Qualifications:

    • 1+ year of high volume (Call Center) customer support experience

    • Strong job tenure required.

    • Someone who can follow an SOP – strong problem-solving skills is a must!

    • Experience with Microsoft Excel and keyboard short cuts. Must be proficient in computers!

    • Ability to multi-task and work on multiple projects at once, and must have ability to learn quickly and work in a fast-paced environment.

    • We are looking for candidates that are extremely detail oriented, can work in a fast-paced environment with a high sense of urgency, and are quick learners and technically savvy.

    Experience Level:

    Entry Level

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

    Diversity, Equity & Inclusion

    At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

    + Hiring diverse talent

    + Maintaining an inclusive environment through persistent self-reflection

    + Building a culture of care, engagement, and recognition with clear outcomes

    + Ensuring growth opportunities for our people

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.


    Employment Type

    Full Time


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