Public Safety Telecommunicators

Senior Manager - Telecommunications Commercial Services

Location:

Tempe, AZ, US

Date: Jul 3, 2025

**Requisition ID** : 19004

**Join us in building a better future for Arizona!**

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

**Why Work at SRP**

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

+ Pension Plan (at no cost to the employee)

+ 401(k) plan with employer matching

+ Available your first day: Medical, vision, dental, and life insurance

+ Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

+ Parental leave (up to 4 weeks) and adoption assistance

+ Wellness programs (including access to a recreation and fitness facility)

+ Short and long-term disability plans

+ Tuition assistance for both undergraduate and graduate programs

+ 10 Employee Resource Groups for career development, community service, and networking

**Summary**

Responsible for various office and field activities associated with the commercial service offerings supported by the department. These offerings include dark fiber licensing and wireless co-locations but could expand in the future. In addition, this role would look at optimization of existing offerings while evaluating additional opportunities that utilize existing SRP assets to generate and sustain revenue.

**What You'll Do**

+ Manages a safe work environment in the office and in the field promoting a strong priority, focus and commitment to safety.

+ Responsible for standard SRP managerial tasks such as hiring, performance reviews, positive discipline, coaching and recognition.

+ Responsible for department Capital and O&M budgets along with workload and resource plans associated with SRP's fiscal planning process.

+ Accountable for revenue performance.

+ Negotiates strategic master agreements with telecommunications carrier customers representing multi-million dollar revenue, capital and O&M commitments. Directs internal and external legal counsel, risk management, and other functions, in preparing contract terms.

+ Responsible for business plans, including preparing, or commission the preparation of, business activity and financial forecasts, market analysis, Key Performance Indicators (KPIs), objectives and strategies.

+ Responsible to external SRP Telecom Commercial Services customers in support of services offered and provided.

+ Conducts new business development activity, typically with management representatives of potential customers.

+ Represents SRP telecommunication interests to the industry, governmental regulatory agencies, foreign utilities, municipalities, and local community.

+ Supports a culture with a strong commitment to customer service.

+ Manages transportation resources to support field and office requirements.

**What It Takes To Succeed**

The following are desired for this position:

+ A commitment and strong knowledge of safety practices.

+ Telecommunication systems knowledge and experience related to power utilities. Particularly around dark fiber and wireless co-locations.

+ Project management, work management and resource management best practice knowledge and experience.

+ Regulatory compliance knowledge and experience associated with telecommunications related to the FCC or other applicable agencies.

+ Experience leading diverse teams in achieving common goals and objectives.

+ Strong organizational, communication, and collaboration skills.

+ Ability to manage conflict and negotiate through conflicting interests and objectives between customers, internal SRP groups, and external stakeholders and agencies.

+ Ability to take initiative, follow through, and achieve results with limited guidance.

+ Strong financial and accounting knowledge.

**Experience**

A minimum of eight years of related experience is required (if no degree, 12 years of relevant experience or an equivalent combination of education and related experience totaling 12 years).

**Education**

A bachelor’s degree related to the assignment from an accredited institution is preferred.

**Hybrid Workplace**

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

**Drug/Alcohol Policy Statement**

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

**Equal Opportunity Employer Statement**

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

**Work Authorization**

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

**Nearest Major Market:** Phoenix

**Description**

Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

**Job Title:** Dispatcher I

**Principal Duties and Responsibilities**

+ Take client service calls and open jobs as needed following all proper procedures.

+ Check all work orders for proper addressing, labor hours charged, all numbers, dates, et., before work orders are given to billing.

+ Schedule the calls along with all previously scheduled work.

+ Dispatch techs on previously scheduled maintenance and service calls.

+ Verify times and job status (complete, open). Create job number and job file. Dispatch both emergency and scheduled work.

+ Order filters for monthly maintenance as needed for technician/driver pick up.

+ Research as needed on whether a job is a warranty call or not. This may involve the Project Manager or accounting’s assistance in pulling invoices. Research may include checking on vendor invoices and relevant service ticket information.

+ Keep necessary job logs and file paperwork in conjunction with the Purchasing Agent.

+ Assist new technicians in employment policies and procedures as they relate to dispatch.

+ Assist other dispatchers by handling phone/radio overflow when necessary. Cover during lunch time and sick and/or vacation leave.

+ In the event of a technician’s injury or accident, have employee notify Human Resources immediately and re-schedule workflow as needed.

+ Take problem/complaint calls and handle appropriately or direct to Branch Manager.

+ Take calls for billing/invoice questions and direct to proper personnel.

+ When necessary, advise sales department of major clients’ service calls.

+ Timesheets: Route completed original timecard to HR/Payroll clerk with work order numbers and prevailing wage rates (if applicable).

+ Enter tech’s time into Coins.

+ Enter materials, truck charges, recommended repairs, and the work summary from the work ticket. Research material costs, if necessary.

+ Complete service work order and print the “pre-invoice” for Branch Manager’s review.

+ Keep tracking sheet for date of requests and receipt of reports.

+ Maintain certified payroll report files for each job.

**Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.)

+ High School Diploma or equivalent a plus.

+ Previous HVAC industry experience a plus

+ 1+ years customer service background required

+ General computer skills including Microsoft Word and Excel

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

**Notice to prospective employees:** There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

\#Mesa

\#LI-mesa

\#LI-hvacjobs

\#LI-mechanicalengineer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Dispatcher

Location Scottsdale, AZ

Type Full Time

Share this posting

EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?

On-Site Health & Safety has been in operation since 1996, starting in California and now expanding across 20 states and growing. Our mission is simple: “We keep America working by being On-Site.” Our core services include responding to various worksites to help companies comply with health and safety requirements, providing incident reports and first aid after accidents, performing pulmonary function testing, drug screening, hearing tests, and drawing blood when certified/licensed. To support our continued growth and commitment to safety, we're actively seeking skilled and dedicated Dispatchers to join our expanding team at our Glendale office.

Company Benefits include:

+ Paid Training

+ Medical Benefits with a wide range of choices that best meet your needs

+ 401k retirement plan

+ Opportunity for Career Advancement

+ Presence in 20+ states gives current employees the ease of transferring to different areas

Position Specific Benefits/Privileges:

+ Full-Time

+ Balanced schedule: Monday through Friday, 8-hour shifts- weekends always off

+ Shift Flexibility: Choose between 6:00 AM–3:00 PM or 9:00 AM–6:00 PM

+ $16/hour

You Will Support Our Clinets by:

+ Dispatching technicians to job sites in response to first aid incidents

+ Monitoring and tracking technician activity using our GPS system

+ Answering incoming calls, identifying client needs, and providing clear, effective solutions

+ Managing both inbound and outbound calls from the dispatch center

+ Listening carefully to clients, evaluating their needs, and responding appropriately

+ Educating prospective clients on the full range of services we provide

+ Building professional, long-term relationships through exceptional service

+ Accurately scheduling services based on client requests and technician availability

+ Performing accurate data entry and completing detailed electronic dispatch forms

Ideal Candidates Must Demonstrate:

+ Professional phone etiquette, active listener, and possesses strong communication skills

+ A positive attitude and being team-oriented

+ The ability to follow verbal and written instructions

+ The ability to be detail-oriented and accurate

+ Professional demeanor with clients

+ The ability to communicate verbally and in writing

+ The ability to quickly learn new computer systems

+ The ability to read maps and work with GPS systems

+ The ability to type at least 35 WPM

Minimum Qualifications:

+ High School Diploma/ GED required.

+ Must be 18 years or older.

+ Working knowledge of office equipment: Phones, printers, and fax

+ Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Doc

+ Must be punctual, dependable, and professional

+ Must be comfortable participating in a drug screen

Looking for something better? Join our team*!

Apply to this job with your resume to be considered for this position.

**On-Site Health & Safety conducts an extensive background check, which includes a motor vehicle driver’s license check. The insurance company and internal safety department review MVR records to determine if an applicant will be extended fleet driving privileges based on several risk factors, including previous negative “hits” on an MVR check, such as excessive moving violations, DUIs, reckless driving, etc. The search also considers a driver’s driving age/history.

Applicants must meet the minimum requirements above to apply. On-Site Health & Safety offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.

Compensation: $16.00 per hour

On-Site Health & Safety

Why On-Site? As an essential resource for employers to improve the health and safety of their workforce, On-Site Health & Safety deploys hundreds of EMTs, paramedics, nurses, and safety professionals to assist industries nationwide...all under the guidance of a talented team of admin, logistics, dispatch, and managerial professionals. Join the On-Site team today and discover for yourself what sets us apart!

Company Website: www.onsitehealthandsafety.com

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+

Dispatcher

Location Phoenix, AZ

Type Full Time

Share this posting

EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?

On-Site Health & Safety has been in operation since 1996, starting in California and now expanding across 20 states and growing. Our mission is simple: “We keep America working by being On-Site.” Our core services include responding to various worksites to help companies comply with health and safety requirements, providing incident reports and first aid after accidents, performing pulmonary function testing, drug screening, hearing tests, and drawing blood when certified/licensed. To support our continued growth and commitment to safety, we're actively seeking skilled and dedicated Dispatchers to join our expanding team at our Glendale office.

Company Benefits include:

+ Paid Training

+ Medical Benefits with a wide range of choices that best meet your needs

+ 401k retirement plan

+ Opportunity for Career Advancement

+ Presence in 20+ states gives current employees the ease of transferring to different areas

Position Specific Benefits/Privileges:

+ Full-Time

+ Balanced schedule: Monday through Friday, 8-hour shifts- weekends always off

+ Shift Flexibility: Choose between 6:00 AM–3:00 PM or 9:00 AM–6:00 PM

+ $16/hour

You Will Support Our Clinets by:

+ Dispatching technicians to job sites in response to first aid incidents

+ Monitoring and tracking technician activity using our GPS system

+ Answering incoming calls, identifying client needs, and providing clear, effective solutions

+ Managing both inbound and outbound calls from the dispatch center

+ Listening carefully to clients, evaluating their needs, and responding appropriately

+ Educating prospective clients on the full range of services we provide

+ Building professional, long-term relationships through exceptional service

+ Accurately scheduling services based on client requests and technician availability

+ Performing accurate data entry and completing detailed electronic dispatch forms

Ideal Candidates Must Demonstrate:

+ Professional phone etiquette, active listener, and possesses strong communication skills

+ A positive attitude and being team-oriented

+ The ability to follow verbal and written instructions

+ The ability to be detail-oriented and accurate

+ Professional demeanor with clients

+ The ability to communicate verbally and in writing

+ The ability to quickly learn new computer systems

+ The ability to read maps and work with GPS systems

+ The ability to type at least 35 WPM

Minimum Qualifications:

+ High School Diploma/ GED required.

+ Must be 18 years or older.

+ Working knowledge of office equipment: Phones, printers, and fax

+ Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Doc

+ Must be punctual, dependable, and professional

+ Must be comfortable participating in a drug screen

Looking for something better? Join our team*!

Apply to this job with your resume to be considered for this position.

**On-Site Health & Safety conducts an extensive background check, which includes a motor vehicle driver’s license check. The insurance company and internal safety department review MVR records to determine if an applicant will be extended fleet driving privileges based on several risk factors, including previous negative “hits” on an MVR check, such as excessive moving violations, DUIs, reckless driving, etc. The search also considers a driver’s driving age/history.

Applicants must meet the minimum requirements above to apply. On-Site Health & Safety offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.

Compensation: $16.00 per hour

On-Site Health & Safety

Why On-Site? As an essential resource for employers to improve the health and safety of their workforce, On-Site Health & Safety deploys hundreds of EMTs, paramedics, nurses, and safety professionals to assist industries nationwide...all under the guidance of a talented team of admin, logistics, dispatch, and managerial professionals. Join the On-Site team today and discover for yourself what sets us apart!

Company Website: www.onsitehealthandsafety.com

+

+

Dispatcher

Location Glendale, AZ

Type Full Time

Share this posting

EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?

On-Site Health & Safety has been in operation since 1996, starting in California and now expanding across 20 states and growing. Our mission is simple: “We keep America working by being On-Site.” Our core services include responding to various worksites to help companies comply with health and safety requirements, providing incident reports and first aid after accidents, performing pulmonary function testing, drug screening, hearing tests, and drawing blood when certified/licensed. To support our continued growth and commitment to safety, we're actively seeking skilled and dedicated Dispatchers to join our expanding team at our Glendale office.

Company Benefits include:

+ Paid Training

+ Medical Benefits with a wide range of choices that best meet your needs

+ 401k retirement plan

+ Opportunity for Career Advancement

+ Presence in 20+ states gives current employees the ease of transferring to different areas

Position Specific Benefits/Privileges:

+ Full-Time

+ Balanced schedule: Monday through Friday, 8-hour shifts- weekends always off

+ Shift Flexibility: Choose between 6:00 AM–3:00 PM or 9:00 AM–6:00 PM

+ $16/hour

You Will Support Our Clinets by:

+ Dispatching technicians to job sites in response to first aid incidents

+ Monitoring and tracking technician activity using our GPS system

+ Answering incoming calls, identifying client needs, and providing clear, effective solutions

+ Managing both inbound and outbound calls from the dispatch center

+ Listening carefully to clients, evaluating their needs, and responding appropriately

+ Educating prospective clients on the full range of services we provide

+ Building professional, long-term relationships through exceptional service

+ Accurately scheduling services based on client requests and technician availability

+ Performing accurate data entry and completing detailed electronic dispatch forms

Ideal Candidates Must Demonstrate:

+ Professional phone etiquette, active listener, and possesses strong communication skills

+ A positive attitude and being team-oriented

+ The ability to follow verbal and written instructions

+ The ability to be detail-oriented and accurate

+ Professional demeanor with clients

+ The ability to communicate verbally and in writing

+ The ability to quickly learn new computer systems

+ The ability to read maps and work with GPS systems

+ The ability to type at least 35 WPM

Minimum Qualifications:

+ High School Diploma/ GED required.

+ Must be 18 years or older.

+ Working knowledge of office equipment: Phones, printers, and fax

+ Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Doc

+ Must be punctual, dependable, and professional

+ Must be comfortable participating in a drug screen

Looking for something better? Join our team*!

Apply to this job with your resume to be considered for this position.

**On-Site Health & Safety conducts an extensive background check, which includes a motor vehicle driver’s license check. The insurance company and internal safety department review MVR records to determine if an applicant will be extended fleet driving privileges based on several risk factors, including previous negative “hits” on an MVR check, such as excessive moving violations, DUIs, reckless driving, etc. The search also considers a driver’s driving age/history.

Applicants must meet the minimum requirements above to apply. On-Site Health & Safety offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.

Compensation: $16.00 per hour

On-Site Health & Safety

Why On-Site? As an essential resource for employers to improve the health and safety of their workforce, On-Site Health & Safety deploys hundreds of EMTs, paramedics, nurses, and safety professionals to assist industries nationwide...all under the guidance of a talented team of admin, logistics, dispatch, and managerial professionals. Join the On-Site team today and discover for yourself what sets us apart!

Company Website: www.onsitehealthandsafety.com

+

+

Dispatcher

Location Peoria, AZ

Type Full Time

Share this posting

EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?

On-Site Health & Safety has been in operation since 1996, starting in California and now expanding across 20 states and growing. Our mission is simple: “We keep America working by being On-Site.” Our core services include responding to various worksites to help companies comply with health and safety requirements, providing incident reports and first aid after accidents, performing pulmonary function testing, drug screening, hearing tests, and drawing blood when certified/licensed. To support our continued growth and commitment to safety, we're actively seeking skilled and dedicated Dispatchers to join our expanding team at our Glendale office.

Company Benefits include:

+ Paid Training

+ Medical Benefits with a wide range of choices that best meet your needs

+ 401k retirement plan

+ Opportunity for Career Advancement

+ Presence in 20+ states gives current employees the ease of transferring to different areas

Position Specific Benefits/Privileges:

+ Full-Time

+ Balanced schedule: Monday through Friday, 8-hour shifts- weekends always off

+ Shift Flexibility: Choose between 6:00 AM–3:00 PM or 9:00 AM–6:00 PM

+ $16/hour

You Will Support Our Clinets by:

+ Dispatching technicians to job sites in response to first aid incidents

+ Monitoring and tracking technician activity using our GPS system

+ Answering incoming calls, identifying client needs, and providing clear, effective solutions

+ Managing both inbound and outbound calls from the dispatch center

+ Listening carefully to clients, evaluating their needs, and responding appropriately

+ Educating prospective clients on the full range of services we provide

+ Building professional, long-term relationships through exceptional service

+ Accurately scheduling services based on client requests and technician availability

+ Performing accurate data entry and completing detailed electronic dispatch forms

Ideal Candidates Must Demonstrate:

+ Professional phone etiquette, active listener, and possesses strong communication skills

+ A positive attitude and being team-oriented

+ The ability to follow verbal and written instructions

+ The ability to be detail-oriented and accurate

+ Professional demeanor with clients

+ The ability to communicate verbally and in writing

+ The ability to quickly learn new computer systems

+ The ability to read maps and work with GPS systems

+ The ability to type at least 35 WPM

Minimum Qualifications:

+ High School Diploma/ GED required.

+ Must be 18 years or older.

+ Working knowledge of office equipment: Phones, printers, and fax

+ Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Doc

+ Must be punctual, dependable, and professional

+ Must be comfortable participating in a drug screen

Looking for something better? Join our team*!

Apply to this job with your resume to be considered for this position.

**On-Site Health & Safety conducts an extensive background check, which includes a motor vehicle driver’s license check. The insurance company and internal safety department review MVR records to determine if an applicant will be extended fleet driving privileges based on several risk factors, including previous negative “hits” on an MVR check, such as excessive moving violations, DUIs, reckless driving, etc. The search also considers a driver’s driving age/history.

Applicants must meet the minimum requirements above to apply. On-Site Health & Safety offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.

Compensation: $16.00 per hour

On-Site Health & Safety

Why On-Site? As an essential resource for employers to improve the health and safety of their workforce, On-Site Health & Safety deploys hundreds of EMTs, paramedics, nurses, and safety professionals to assist industries nationwide...all under the guidance of a talented team of admin, logistics, dispatch, and managerial professionals. Join the On-Site team today and discover for yourself what sets us apart!

Company Website: www.onsitehealthandsafety.com

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+

Police Dispatcher, Intermediate

Northern Arizona University

Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver's license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. More information on the NAU Authorized Driver Policy can be found on the NAU website.
• This position requires the successful completion of a police department level background to include fingerprints, complete background investigation, polygraph and a psychological evaluation. The background process generally takes 30-60 days.

About the Department/College

Working for the Northern Arizona University Police Department offers a unique opportunity to serve a vibrant and diverse campus community while enjoying the natural beauty and strong sense of community in Flagstaff. The department emphasizes professional development, community engagement, and a commitment to safety and integrity.

About the Position

The Police Dispatcher, Intermediate coordinates, and relays radio messages to campus law enforcement to detect and deter criminal or suspicious activity, as well as monitors and supports communications between various campus operational units and community public safety units. The successful candidate will prepare accurate and detailed reports to document incidents on campus. Police Dispatchers also receive public safety-related information in numerous formats, such as in-person, telephone, 911, and alarm panels, and dispatches proper resources.
Responsibilities Include

60% - Execution of dispatcher activities and communications

• Answers 9-1-1 calls.
• Collects and applies information from caller regarding the located and detailed emergency circumstances while creating a call for police services.
• Dispatches radio, telephone, and written orders via radio and computer.
• Operates police radio and maintains constant contact with mobile units by radio and computer.
• Monitors fire and intrusion alarm systems and dispatches appropriate personnel.
• Operates a Computer Aided Dispatch System (CAD).
• Monitor campus wide building access control systems.
• Coordinates public safety communications between various campus operational units and community public safety units.
• Issue emergency text/push alerts to the community as required by the Clery Act.

15% - Administrative duties

• Maintains record keeping systems to ensure proper documentation for all campus-related dispatches.
• Compiles and prepares daily reports on law enforcement and public safety communication activities for department management.
• Enters, clears, and confirms warrants through Arizona Criminal Justice Information Systems (ACJIS).
• Operate a Records Management System (RMS).
• Assist with data entry as assigned.
• Receives various information for referral to department officials.

10% - Front Office Duties and Customer Service

• Represents NAUPD as the first contact and provides superior customer service to our community.
• Take requests for service from the public and secure the necessary information for appropriate action.
• Assist all Police Department walk in traffic.
• Updates university law enforcement dispatch information and data to ensure access to accurate and timely information.

10% - Policy, Procedure & Accreditation Knowledge

• Maintain knowledge of department policy and procedure specific to the communications function.
• Operates in compliance with the communications function policy, procedure, and accreditation standards.

5% - Other

• Other duties as assigned.

Minimum Qualifications

• High School Degree AND
• 2 years of relevant experience OR
• A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

Preferred Qualifications

• Prior work experience in a law enforcement agency
• Associate or bachelor's degree
• Typing of 40 CWPM

Knowledge, Skills, & Abilities

Knowledge

• Working knowledge of tools and policies of campus public safety communications.
• Knowledge of university law enforcement dispatch protocol and processes.

Skills

• Data entry skills.
• Strong customer service skills.
• Strong communication skills.
• Record keeping skills.

Abilities

• Balances competing priorities.
• Works well under pressure and in stressful conditions, with frequent interruptions.
• Demonstrates problem solving, organizational, and analytical capabilities.
• Analyzes non-routine situations and anticipates issues.
• Communicates effectively.

Compensation

Salary range is $48,500 to 50,443. Annual salary commensurate with candidate's qualifications and related experience.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Notice of Availability of the Annual Fire and Security Report

Each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/ is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Support/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

To apply, please visit: https://apptrkr.com/6333506

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jeid-5f3db075199fff40a7dbdae652ddbae4

Dispatcher (nights)

Job Details

Job Location

AZ Phoenix - Phoenix, AZ

Education Level

High School

Travel Percentage

None

Job Category

Admin - Clerical

Description

The Fleet Manager is responsible for dispatching loads to our customers.

A Day in the life of a Fleet Dispatcher:

+ Promote safety in all actions

+ Control and complete paperwork as required

+ Safely plan driver trips around load/customer expectations and safety guidelines

+ Communicate with drivers regarding company and customer requirements

+ Relay to customer service any issues that need to be relayed to the customer

+ Assisting the drivers in planning routes and building loads

+ Prioritize loads for timely delivery

+ Track and trace all current loads in transit and deliveries

+ Assign loads to drivers in a fair and equitable manner

+ Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination

+ Communicate with drivers during check-ins throughout pickup, transit, and delivery

+ Monitor store inventories

+ Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff

+ Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required

+ Comply with all corporate policies and procedures and all health and safety policies

Additional Responsibilities:

+ Carry out other duties assigned by CSC Manager as required

Qualifications

Education & Experience:

+ High School Education or equivalent

+ One year experience dispatching or in the customer service area

Knowledge, Skills and Abilities:

+ Excellent verbal and written communication skills

+ Knowledge of DOT regulations, federal and state standards

+ Ability to prioritize and manage multiple projects

+ Self-starter with detail oriented work habits

+ Able to maintain confidentiality

+ Display professional demeanor

+ Good interpersonal skills; able to work well with wide range of individuals

+ Demonstrate dependability through good attendance and adherence to timelines and schedules

+ Basic computer skills (word & excel)

+ Knowledge of basic company employment policies and procedures

Physical Requirements:

+ Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity

+ Occasional lifting (up to 20 pounds)

Schedule:

+ Thursday through Saturday, and every other Wednesday 5 pm to 5 am

**Primary City/State:**

Phoenix, Arizona

**Department Name:**

Courier Svcs-Ref Lab

**Work Shift:**

Evening

**Job Category:**

Supply Chain

Seeking fulltime (40 hours week) dispatcher for evening shift at Sonora Quest Labs where you'll do good work on bahalf of better health.

**POSITION SUMMARY**

The dispatcher coordinates the schedules and activities of the couriers, multi-route drivers, and hospital messengers. The dispatcher must be familiar with all courier and hospital routes; local and statewide. Responsible for client requests for will call service and communicating with logistics staff for these requests. He/she must be able to effectively communicate with clients to record STAT testing and patient information. Timely dispatching of STAT calls to 3rd party vendors. Sorts and distributes Cytology and Pathology reports. Dispatchers shall be responsible for the control of company assets. The dispatcher often has to research and resolve pickup problems. Evening dispatchers will do nightly closing and backup on the computerized dispatch program.

**CORE FUNCTIONS**

1. Communicates with internal and external customers, couriers, hospital messengers and 3rd party vendors by radio, telephone and computer. Records and dispatches all requests for pick up and deliveries; locally and statewide. Enters all pickup and delivery information into computerized dispatch system, including test type, patient name and client information. Must be able to enter information accurately. Responsible for updating the dispatch system database and route information.

2. Responds to questions and resolves service issues such as complaints, missed pick-ups, missing supplies, late STAT pick-ups, etc.

3. Sorts and distributes test results, test update information, interoffice mail, and supplies. Orders courier supplies and maintains the courier room. Responsible for control of company assets (vehicle keys, radios, and mobile data devices)

4. Collects and organizes information for special reports and projects. Prints and reconciles daily will call logs.

**MINIMUM QUALIFICATIONS**

+ Ability to communicate effectively through reading, writing, and speaking in person or on telephone.

+ Knowledge of and ability to operate a personal computer.

**PREFERRED QUALIFICATIONS**

+ Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.
https://www.bannerhealth.com/careers/eeo

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships. We pride ourselves on providing our clients, shareholders and with each other the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless – come for the job, stay for a career.

Candidate should be a collaborative team player, who can reliably demonstrate a high level of creativity and grace under deadline pressure. Selected candidate will enjoy a professional and fun working environment, along with a competitive salary and benefits package.

Essential Functions:

+ Assists with marketing and/or communications projects to support the overall marketing and communications function and strategy for the organization.

+ May develop marketing, advertising, and sales materials.

+ May create and administer sales campaigns, customer surveys, incentive programs, training programs and/or product acceptance campaigns.

+ May be responsible for planning, developing, creating and implementing communications inside and outside an organization.

+ Ensures that the organization communicates consistent messages to all its different audiences, including employees, customers, investors and the media.

+ Works with other departments and stakeholders to ensure marketing and communication needs are met.

+ Works on other marketing and communications projects as needed.

+ Event marketing and event logistics experience.

+ Other duties as assigned.

Qualifications:

Requires a bachelor’s degree and 1+ years’ experience in marketing. Knowledge of strategic thinking, project management, and banking products. A combination of education and experience may meet requirements.

+ Basic knowledge of marketing, communications and sales techniques.

+ Event marketing and event management experience.

+ Demonstrated ability to apply marketing concepts to meet business objectives.

+ Demonstrated ability to lead cross functional teams and build effective partnerships across organizational and functional boundaries.

+ High level of initiative, energy, and persistence.

+ Proficient with MS Office.

+ Experience with Adobe product suite preferred.

+ Strong organizational, communication, and process improvement skills.

+ Strong interpersonal/communication skills and ability to manage multiple priorities and meet deadlines.

Benefits:

+ Medical, Dental and Vision Insurance - START DAY ONE!

+ Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.

+ Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.

+ Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.

+ 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.

+ Mental health benefits include coaching and therapy sessions.

+ Tuition Reimbursement for qualifying employees.

+ Employee Ambassador preferred banking products.

Req ID: 067672

Equal Opportunity Employer

It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.

If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST.

Click here to view applicable Federal, State and/or local employment law posters.