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Behavioral Science and Human Services

Public Safety Telecommunicators

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers.

A Day In The Life

Behavioral Science and Human Services Field of Interest

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Salary Breakdown

Public Safety Telecommunicators

Average

$46,880

ANNUAL

$22.54

HOURLY

Entry Level

$36,610

ANNUAL

$17.60

HOURLY

Mid Level

$47,200

ANNUAL

$22.69

HOURLY

Expert Level

$60,130

ANNUAL

$28.91

HOURLY


Supporting Programs

Public Safety Telecommunicators

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Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Degree Program

Estrella Mountain Community College
  Avondale, AZ 85392      Degree Program

Glendale Community College
  Glendale, AZ 85302      Degree Program

Phoenix College
  Phoenix, AZ 85013-4234      Degree Program

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Degree Program

Rio Salado College
  Tempe, AZ 85281-6950      Degree Program

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Degree Program

South Mountain Community College
  Phoenix, AZ 85040      Degree Program

Mesa Community College
  Mesa, AZ 85202-4866      Degree Program

Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Certification

Glendale Community College
  Glendale, AZ 85302      Certification

Mesa Community College
  Mesa, AZ 85202-4866      Certification

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Certification

Phoenix College
  Phoenix, AZ 85013-4234      Certification

Rio Salado College
  Tempe, AZ 85281-6950      Certification

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Certification

South Mountain Community College
  Phoenix, AZ 85040      Certification

Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Degree Program

Estrella Mountain Community College
  Avondale, AZ 85392      Degree Program

Glendale Community College
  Glendale, AZ 85302      Degree Program

Phoenix College
  Phoenix, AZ 85013-4234      Degree Program

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Degree Program

Rio Salado College
  Tempe, AZ 85281-6950      Degree Program

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Degree Program

South Mountain Community College
  Phoenix, AZ 85040      Degree Program

Mesa Community College
  Mesa, AZ 85202-4866      Degree Program

Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Degree Program

Estrella Mountain Community College
  Avondale, AZ 85392      Degree Program

Glendale Community College
  Glendale, AZ 85302      Degree Program

GateWay Community College
  Phoenix, AZ 85034      Degree Program

Phoenix College
  Phoenix, AZ 85013-4234      Degree Program

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Degree Program

Rio Salado College
  Tempe, AZ 85281-6950      Degree Program

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Degree Program

South Mountain Community College
  Phoenix, AZ 85040      Degree Program

Mesa Community College
  Mesa, AZ 85202-4866      Degree Program

Rio Salado College
  Tempe, AZ 85281-6950      Degree Program

Rio Salado College
  Tempe, AZ 85281-6950      Certification

Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Degree Program

Glendale Community College
  Glendale, AZ 85302      Degree Program

Gateway Community College
  Phoenix, AZ 85034      Degree Program

Phoenix College
  Phoenix, AZ 85013-4234      Degree Program

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Degree Program

Rio Salado College
  Tempe, AZ 85281-6950      Degree Program

South Mountain Community College
  Phoenix, AZ 85040      Degree Program

Mesa Community College
  Mesa, AZ 85202-4866      Degree Program

Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Certification

GateWay Community College
  Phoenix, AZ 85034      Certification

Glendale Community College
  Glendale, AZ 85302      Certification

Mesa Community College
  Mesa, AZ 85202-4866      Certification

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Certification

Phoenix College
  Phoenix, AZ 85013-4234      Certification

Rio Salado College
  Tempe, AZ 85281-6950      Certification

South Mountain Community College
  Phoenix, AZ 85040      Certification

Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Degree Program

Estrella Mountain Community College
  Avondale, AZ 85392      Degree Program

Glendale Community College
  Glendale, AZ 85302      Degree Program

Phoenix College
  Phoenix, AZ 85013-4234      Degree Program

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Degree Program

Rio Salado College
  Tempe, AZ 85281-6950      Degree Program

South Mountain Community College
  Phoenix, AZ 85040      Degree Program

Mesa Community College
  Mesa, AZ 85202-4866      Degree Program

Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Certification

Glendale Community College
  Glendale, AZ 85302      Certification

Mesa Community College
  Mesa, AZ 85202-4866      Certification

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Certification

Phoenix College
  Phoenix, AZ 85013-4234      Certification

Rio Salado College
  Tempe, AZ 85281-6950      Certification

South Mountain Community College
  Phoenix, AZ 85040      Certification

Current Available & Projected Jobs

Public Safety Telecommunicators

49

Current Available Jobs

2,180

Projected job openings through 2030


Top Expected Tasks

Public Safety Telecommunicators


Knowledge, Skills & Abilities

Public Safety Telecommunicators

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Public Safety and Security

KNOWLEDGE

Telecommunications

KNOWLEDGE

Administrative

KNOWLEDGE

English Language

SKILL

Active Listening

SKILL

Speaking

SKILL

Social Perceptiveness

SKILL

Critical Thinking

SKILL

Coordination

ABILITY

Oral Expression

ABILITY

Oral Comprehension

ABILITY

Speech Recognition

ABILITY

Problem Sensitivity

ABILITY

Selective Attention


Job Opportunities

Public Safety Telecommunicators

  • Police Communications Supervisor
    Scottsdale Police Department    Scottsdale, AZ 85251
     Posted about 8 hours    

    Introduction:
    The Police Communications Supervisor plans, organizes and supervises the employees involved in the daily operations of police communications.

    Salary: $75,046.40 - $101,400.00 Annually
    ANTICIPATED STARTING SALARY MAY BE UP TO MID-POINT DEPENDING ON CANDIDATE’S EXPERIENCE AND INTERNAL EQUITY.
    Mid-Point for this position is $42.42

    Minimum Qualifications:

    Education and Experience:
    •A high school diploma or General Educational Development (GED) equivalent.
    •Two years' of experience as a public safety dispatcher.
    •Must have at least one year of Lead or Supervisory experience.

    Licensing, Certifications and Other Requirements:
    •Obtain and maintain an Arizona Criminal Justice Information System (ACJIS) certification. Training is provided on duty and certification testing is completed within first six months of hire.
    •Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work.

    Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment.

    Essential Functions:

    Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following:

    •Oversees and monitors dispatch operations.
    •Supervises employees and coordinates personnel-related activities to include, but not limited to: training, approving work schedules, recommending /approving personnel actions, coaching and counseling, establishing performance goals and writing performance evaluations.
    •Monitors incoming phone call volumes and answers incoming lines when calls are excessively high or during staff shortages.
    •Troubleshoots minor equipment problems and orders repairs.
    •Manages projects as assigned.

    Work Environment/Physical Demands:

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    •Concentrate on and complete tasks in the presence of distractions.
    •Must possess the ability to distinguish the full range of color spectrum.
    •Sit for extended periods of time.
    •Wear a headset.
    •Operate a foot pedal or transmit button.
    •Move light objects for short distances.
    •Visual and muscular dexterity to operate communications equipment (computer-aided dispatch equipment, telephones and radios).
    •Lift and carry materials weighing up to 30 pounds.
    •Work is performed in a Police Communications Center environment.
    •Operate a variety of standard office equipment including a computer, telephone, calculator, copy and fax machines requiring continuous and repetitive arm, hand, and eye movement.
    •Work mandatory overtime and a rotating shift as required. Work evenings, nights, weekends and holidays to maintain 24-hour coverage of the emergency dispatch system.
    •Respond to pages for emergency staffing.
    •Enter data or information into a terminal, PC or other keyboard device using repetitive hand/eye movements.

    Benefits Highlights:

    The City of Scottsdale offers a comprehensive benefits package including:

    •12 Paid Holidays, which includes 1 Floating Holiday
    •Vacation Accrual; starts at 10.3 hours/month
    •Sick Leave Accrual; 8 hours/month
    •Medical (which includes behavioral health coverage), Dental and Vision Benefits
    •City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
    •Tuition Reimbursement; $2,500/year
    •Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.27% which includes a Long-Term Disability benefit
    •Supplemental Retirement Plans through Nationwide; 457
    •Pet Insurance
    •Bilingual pay compensation

    Selection Process:

    The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state “See Resume” in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.

    Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:

    •Fingerprinting search of the national FBI Database
    •Criminal Background screening
    •Drug Screen
    •Psychological Testing

    The timeframe for reapplication with the Police Department varies based on the position and the needs of the organization.

    The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.

    PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience.

    EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.

    When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491.

    This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.


    Seniority Level

    Mid-level Manager

    Field of Interest

    Law, Public Safety, Corrections & Security

    Employment Type

    Full Time

  • Office Dispatcher (Entry Level)
    Protex The PT Xperts, LLC    Phoenix, AZ 85067
     Posted 2 days    

    At ProTeX our goal is to build professionals that will help us build our business. Maybe that is you, maybe not. This doesn’t come from a cookie cutter approach that filters candidates through an exact checkbox. We have jobs that require certain abilities. But sometimes the ability for someone to do it doesn’t come from their prior jobs. Sometimes it’s their personality, perspective, work ethic, or lessons they learned from personal experiences that allow them to learn what is required. That is the ProTeX way. We are people, not numbers. If we don’t have the growth you are looking for, we’ll tell you. Maybe we’ll just be a stepping stone for your career and that is okay if we are. If we know that upfront, then we’ll see what experience we can give you to best set you up for success.

    A Dispatcher role here can wear many hats and be a challenging position but also very rewarding. When working with our Dispatch team, it requires both physical and mental abilities in order to ensure efficient scheduling for all of our clients. This role requires strong clerical and administrative productivity, as you will be listening and speaking to people (at times in a state of distress) by phone or email. The job role requires the skill to create strong relationships with your surrounding team and with the clients who you will be in communication with regularly. He or She must be able to remain calm and professional when resolving escalations.

    Your ability to listen, speak plainly, Multi task, and communicate effectively will be necessary.

    Dispatchers are responsible for moving scheduling around, tracking the movements of our field

    technicians, and keeping tabs on what our clients are in need of. You will need to be able to prioritize

    the most important situations, and think quickly on your feet. If this sounds like you and you are

    dependable and ready for a challenge, then come join our ProTex family!

    Job Requirements:

    + Exceptional telecommunication skills

    + Sufficient in computer operations and data entry

    + Ability to Multi task and work under pressure

    + High degree of emotional self-control

    + Work under stressful conditions and react appropriately

    + Strong desire to participate in group efforts

    + Self-Confidence and Self-Motivation

    + Empathy & Sensitivity

    + Willingness to maintain respectful working relationships with co-workers, supervisors and the general public

    + Able to report and assist to other departments in a timely manner

    + Follow-up on assignments for potential scheduling leads

    + Retrieving and expediting forms

    Physical Demands:

    + Ability to sit, talk and hear

    + Ability to use hands and fingers to handle, feel or operate objects, tools or controls

    + Vision abilities include close vision and ability to adjust focus

    + Ability to function in work environment with moderate noise level from several sources creating constant activity

    Job Type: Full-time

    Powered by JazzHR


    Employment Type

    Full Time

  • Technology Transformation Excellence Manager/Senior Manager, Telecommunications, Media, and Technology (CMT)
    Accenture    Scottsdale, AZ 85258
     Posted 2 days    

    Technology Advisory | Transformation Excellence Manager - Communications, Media & Technology Industry

    We Are:

    We are Technology Strategy and Advisory and we design and execute industry-relevant reinventions that allow organizations to realize exceptional business value from technology. Our vision is to become the world’s leading advisors in harnessing technology and innovation as a force to reinvent and improve every business. Our mission is to help client business executives disrupt their industry and utilize technology to capture market share.

    Technology Advisory leverages deep business expertise combined with technology know-how , empowering clients to be more competitive by leading initiatives that unlock value and drive growth. To stay agile in a world dominated by change, the C-suite must position technology to create new products and services, while building new business architectures that break away from old ways of doing things, giving them the agility to compete and grow in the new. Accenture Technology Advisory enables leaders to act quickly and confidently as they pivot to the future. Known for our ability to execute at speed, we develop new capabilities in areas including Applied Intelligence, data and analytics, blockchain, robotics, Internet of Things, and cyber resilience. We help clients determine clear, actionable paths to competitive agility by bringing them new thinking on business and technology.

    Our experts are aligned to specific industry sectors, bringing specialized knowledge to address the unique challenges and opportunities within each sector. People aligned to the Communications, Media & Technology Industry focus on working with clients in High Tech, Communications & Media, or Software & Platforms.

    You Are:

    In Transformation Excellence, we are passionate with tons of experience in technology, leadership, and management. Your expertise : Advising clients on data-driven technology strategies to achieve their strategic, financial, and operational goals. You have energy and drive in abundance, along with personal resilience, a passion for serving clients, a love of continual learning and you are intrigued by new challenges. You have a flair for breaking down processes into logical parts and constructing clear reasoning and analyses—an aptitude you use to decimate problems. Communication and collaboration skills. You have both in spades, and as a Manager you’re a natural at appreciating diverse perspectives and bringing out the best in teams.

    In Transformation Excellence :

    + Transformation Excellence practitioners will shape and steer technology enabled, large-scale transformations with our clients

    + They will convey deep understanding of technology platforms and architecture at the intersection of our clients industry to guide them towards a well-defined, value-rich target while effectively managing change

    + Using deep industry and technology competence e.g., in Cloud, Data or Security, they will build rapport with senior and expert stakeholders in both business and technology functions to facilitate quick and effective decision-making

    + Transformation Excellence professionals will act as the glue between program stakeholders (internal and external) to keep the course and maximize value realization for our clients

    + Complex program management will be strictly oriented towards value realization across multiple dimensions (e.g., financial, experience, sustainability)

    As a Manager :

    + Manage across transformation management domains for a workstream ( e.g., scope, cost, schedule, etc. ) as the lead advisory partner.

    + Facilitate design thinking and/or customer journey workshops to support development of a transformation roadmap and/or strategy.

    + Build understanding of organizational culture frameworks and models

    + Develop focused expertise across multiple targeted technology focus areas while maintaining breadth of knowledge.

    + Help define the value of a transformation, and how to measure and track success.

    + Support thought leadership in a Technology Strategy & Advisory capability.

    + Travel as needed, up to 80%.

    Here’s What You Need:

    + Minimum 5 years of experience on a technology transformation program driving value management/realization, executive storytelling or managing measures of success.

    + Minimum 5 years of experience creating investment cases and focus on tech value.

    + Minimum 2 year s of experience at a consulting firm.

    + Minimum of 2 years of experience facilitating design thinking and customer journey workshops to support the development of a transformation roadmap or strategy.

    + Bachelor’s Degree

    Bonus Points if:

    + Experience with Cloud and Digital roadmap strategy & assessment skills

    + You have an MBA or equivalent graduate degree.

    + Public Cloud Certification(s) (AWS, MS Azure, GCP)

    + SAFe (Scale Agile Framework)

    + Experience in the implications of Cloud economics on IT financial management

    Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

    Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

    Role Location Annual Salary Range

    California $87,400 to $253,000

    Colorado $87,400 to $253,000

    District of Columbia $87,400 to $253,000

    Illinois $87,400 to $253,000

    Minnesota $87,400 to $253,000

    Maryland $87,400 to $253,000

    New York $87,400 to $253,000

    Washington $87,400 to $253,000

    #LI-NA-FY25

    What We Believe

    We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

    Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

    Equal Employment Opportunity Statement

    Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

    For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

    Requesting An Accommodation

    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

    If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

    Other Employment Statements

    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.


    Employment Type

    Full Time

  • Road Dispatch Supervisor
    Transdev    Phoenix, AZ 85067
     Posted 5 days    

    Road/Dispatcher Supervisor

    Transdev in Phoenix, AZ is hiring a Road/Dispatcher Supervisor. We are seeking customer service-oriented professionals who are dedicated to safety.

    Transdev is proud to offer:

    Position Subject to Collective Bargaining Agreement:

    Starting pay $21.22. with progression to $33.18 over 5 years.

    Benefits include:

    * Vacation: up to 14 days per year

    * Paid Sick Leave: 8 hrs. monthly full-time employees/ 5 hrs. monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.

    Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

    Key Responsibilities:

    * Assign and communicate job requirements and responsibilities to Operators and Road Supervisors

    * Day-to-day scheduling, counseling and evaluation reports

    * Conduct on-the-scene accident investigations; assist drivers in preparing accident reports and safety violation documents.

    * Host driver training and safety courses

    * Assist Safety Manager with DOT compliance regarding drug testing and recordkeeping.

    * Other duties as required.

    Qualifications:

    * High school diploma or GED equivalent

    * Minimum of 2-3 years of transit supervisory experience preferred.

    * Strong verbal and written communication skills & interpersonal skills

    * Working knowledge of Word, Excel and PowerPoint.

    * Must be able to work shifts or flexible work schedules as needed.

    * Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not

    authorize the use of Schedule I drugs, including cannabis, for any reason.

    Physical Requirements:

    The essential functions of this position require the ability to:

    * Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.

    * Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces

    * Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

    * Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.HR.TalentAcquisition@transdev.com

    Drug-free workplace:

    Transdev maintains a drug-free workplace. Applicants must:

    * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).

    * Successfully pass a pre-employment drug screen.

    About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

    California applicants: Please Click Here for CA Employee Privacy Policy

    Job Category: Operations Management & Supervisory

    Job Type: Full Time

    Req ID: 4509

    Pay Group: UC8

    Cost Center: 55506

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

    Drug-free workplace

    If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

    California applicants: Please Click Here for CA Employee Privacy Policy.

    About Transdev

    Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

    Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.


    Employment Type

    Full Time

  • Nurse Practitioner / Physician Assistant
    Dispatch Health    Tucson, AZ 85702
     Posted 5 days    

    How You'll Make an Impact

    **$2,500 sign on bonus!**

    We are hiring Nurse Practitioners and Physician Assistants with acute care experience in ER, Urgent Care, or Internal Medicine to join our growing team serving the **Tucson** community. Our Advanced Practice Providers team with DHMTs (Medical Technicians) and are equipped with everything needed to treat common to complex injuries and illnesses through comprehensive health assessments, including diagnosis, treatment, and outcome management, for patients of all ages. Our innovative model allows us to provide definitive care in the home, including point of care laboratory studies, minor procedures, splinting, wound care, suturing, IV fluid and medication administration. We provide whole person care by facilitating timely follow up and care coordination.

    **Job Details:**

    + Flexible schedule!

    + 1:1 patient ratio, see up to 8 patients in a shift

    + **Full-Time:** 14 shifts/ month, 10 hr shifts

    + MUST have 2+ years of APP experience in either of the following settings: Emergency, urgent care, internal medicine or family medicine.

    + On-site training offered

    + Liability and malpractice insurance offered

    + Growth opportunities

    + Company vehicle provided

    What You'll Do

    + Workas part of a clinical care team with a DHMT (Medical Technician) and individually, as appropriatefor the service line,to deliver care in the patient’s home through our innovative in-home care service lines (i.e., Acute Care, Bridge Care, AdvancedCare, Tele-presentation and others). This involves being in a mobile unit and driving or riding in a company vehicle to the place of service.

    + Perform comprehensive health assessments and diagnose and treat complex illnesses.

    + Provide therapeutic interventions, such as splinting, suturing, wound care and minor procedures.

    + Use critical thinking skills and follow evidence-based standards of practice.

    + Accurately and thoroughly document your patient encounter and ensure accuracy.

    + Analyze test data to diagnose, treat and arrange appropriate follow up for the patient to ensure continuity of care.

    + Educate patients and families on how to treat their acute illness and manage their health and well-being.

    + Effectively navigate difficult conversations related to end-of-life issues and goals of care.

    + Communicate effectively with patients, family, the medical power of attorney, primary care provider and all individuals involved in the patient’s care.

    + Identify and proactively solve problems.

    + Adhere to clinical and safety standards, protocols, and performance metrics.

    + Provide care with compassion, empathy, and cultural competency.

    + Maintain positive relationships with DHMT partners and remote teams.

    + Attend training sessions and clinical team meetings.

    + Maintain professional etiquette and serve as ambassadors for DispatchHealth.

    + Lead your practice and always do what’s right for the patient.

    What You Need

    + Minimum of two years of experience as an APP in the Emergency Department, Urgent Care, Internal Medicine, Hospital, Family Practice, Cardiac, Pulmonary or other relevant areas

    + Those with less than two years of experience as an APP, but with two or more years’ experience as a paramedic, RN (ED or ICU), Flight Nurse or a graduate from an ENP program or fellowship (NP’s) or EM/Hospitalist residency (PA’s) are also encouraged to apply

    + Graduate with an advanced degree from an accredited institution

    + Current unrestricted state license as a Nurse Practitioner or Physician Assistant

    + Nationally board certified, current

    + Current BLS required, ACLS certification preferred

    + Prescriptive authority and DEA

    + Valid driver’s license with clean driving record

    + Complete required drivers training upon hire

    + Ability to lift and carry equipment up to 50 pounds

    + Ability to walk up and down several flights of stairs easily

    + Flexible to work evenings, weekends, and holidays, as needed

    Who We Are

    DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

    DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave.

    **Our Mission**

    We deliver trusted, compassionate care to all in the comfort of home.

    **Our Vision**

    Building the world's largest in-home care system.

    **Our Values are embodied in** **_The DispatchWay_**

    + Courage to advocate for our patients and each other

    + Innovation to trailblaze a new path for healthcare

    + Integrity to create a respectful and inclusive environment

    + Compassion to provide quality, safe and excellent care

    **What makes us different?**

    + DispatchHealth is a provider-led organization and encourages our teams to help inform decisions that impact your practice.

    + We spend time with our patients to treat the whole person.

    + Our patient-centric approach consistently results in a NPS score of 95 or better.

    + We offer flexible work schedules and PTO.

    + We offer full healthcare benefits and 401k for full-time employees, with a company match.

    + We support professional growth and leadership opportunities.

    + We offer CME, organizational conference, and workshop opportunities.

    + Our clinicians align with our guiding principles.

    Connect With Us

    Get to know us! Watch the video to hear from healthcare professionals on what it's like to work with DispatchHealth. Follow us on Facebook (https://www.facebook.com/DispatchHealthNational) , **X, (https://twitter.com/DispatchHealth)** and **YouTube (https://www.youtube.com/channel/UCkjSCNGLpPLE-TL6EX4Y6hw)** to learn more.

    \#APP

    \#EVR

    Job Post Information* : Posted Date

    3/20/2025


    Employment Type

    Full Time

  • Dispatch / Warehouse Worker
    PeopleReady    Phoenix, AZ 85067
     Posted 6 days    

    **Dispatch / Warehouse Worker**

    PeopleReady of Phoenix, AZ is now hiring Dispatch / Warehouse Workers! As a Dispatch / Warehouse Worker, you will pick, pack, and prepare orders for shipping.

    Apply today and you could start as soon as this week.

    **As a PeopleReady associate you'll benefit from:**

    + Connections and experience with some of the top companies in your area

    + Great benefit package options

    + Get matched to jobs quickly

    + Competitive pay and steady schedule

    + The ability to see your schedule and track your hours right from our easy-to-use app, JobStack!

    **Pay Rate:**

    _The pay rate for this job is $16.50 - $_ _16.50_ _/ hour*_

    **What you'll be doing as a Dispatch / Warehouse Worker:**

    + Sort, pick, and pack products

    + Load and upload trucks

    + May use forklift (stand-up, sit down, and/or pallet jacks) to move materials

    + Perform Inventory

    + Keep area clean and free of debris

    + Adhere to all safety procedures

    **Available shifts:**

    Shift Timings - 1st Shift (Day)

    **Job requirements:**

    + Previous warehouse experience preferred, but not required

    + Flexibility to work in a dynamic and fast-paced environment

    + Good judgment, discernment for safety, and attention to detail

    + Must have dispatch, forklift and general warehouse exp

    + Must be able to pass a clean background and be able to pass an in house drug test

    + Forklift certification

    **Ready to take control of the way you work?**

    Complete our application to join the PeopleReady team today.

    *Hourly pay rates are a good-faith estimate based on factors such as relevant skills, experience, education, training, geographic location and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. Applications are accepted on an ongoing basis unless a deadline is otherwise stated.

    Employees and their eligible dependents are offered Medical/Dental/Vision insurance and short term disability, in addition to other programs, as well as number of paid days off and/or more generous paid sick leave days. More details about our benefits can be found by copying and pasting this URL into your browser: https://flimp.live/TrueBlueAssociates .

    PeopleReady considers all applicants for employment regardless of background, in compliance with applicable laws regarding fair hiring practices.

    PeopleReady is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identify, or any other characteristics protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.

    TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com, or 1.800.610.8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

    \#PriL

    PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.


    Employment Type

    Full Time

  • Security & Fire Protection Services Emergency Dispatcher B
    PDS Defense    Mesa, AZ 85213
     Posted 6 days    

    **Call Center/Customer Service**

    **Security & Fire Protection Services Emergency Dispatcher B** Mesa, AZ Posted: 3/19/2025

    Job Description

    Job ID#:

    210479

    Job Category:

    Call Center/Customer Service

    Position Type:

    Associate - W2

    Duration:

    26

    Shift:

    1

    **PDS Defense, Inc. is seeking a Security & Fire Protection Services Emergency Dispatcher B, in Mesa, AZ. Job ID#210479**

    **Job Description:**

    * Responsible for answering and entering emergency calls while simultaneously dispatching for and monitoring multiple fire and security radio channels with moderate to high volume radio traffic

    * Provide approved Pre-Arrival Instructions according to policies and procedures

    * Make required and requested notifications

    * Perform in a team environment

    * Support training and Standard Operating Procedures (SOP) formulation as needed

    * Candidate will be Emergency Medical Dispatch (EMD) Certified and in good standing (EMD training is provided in-house)

    Basic Qualifications (Required Skills/Experience):

    * 1+ years of experience multi-tasking and working in a team environment

    * Experience using all the following Microsoft Office Applications (Word, Excel, PowerPoint)

    * Willing to work variable shifts, including days, nights, weekends, and holidays

    Preferred Qualifications (Desired Skills/Experience):

    * Bachelor's degree or equivalent work or military experience

    * 1+ years of experience working as an emergency dispatcher at a Public Safety Answering Point (PSAP) or in a related role within Security & Fire Protection

    * Experience working under stressful situations in a collaborative team environment

    * Experience taking ownership of actions and mistakes

    * Experience accepting and implementing constructive criticism and feedback

    * Experience with hearing and understanding multiple sound sources while simultaneously and accurately documenting information in Computer Aided Dispatch (CAD)

    * Experience with being professional and courteous with all customer interactions in person, on the telephone and on the radio

    Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

    Job Requirements

    Minimum Security Clearance:

    No Clearance

    **VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled**

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **http://www.tadpgs.com/candidate-privacy/** or **https://pdsdefense.com/candidate-privacy/**

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled


    Employment Type

    Full Time

  • Administrative Assistant Dispatch
    Impact Fire    Prescott, AZ 86304
     Posted 6 days    

    Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA.

    At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.

    **Why work with us?**

    At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

    **Benefits of joining Impact Fire Services**

    When you join Impact Fire you will receive:

    + Competitive compensation

    + Pay is on a weekly cycle, every Friday

    + Career Advancement Opportunities

    + Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays

    + Company paid short and long-term disability

    + Immediately vested in our 401(k) company match

    + Exceptional guidance and support from our managers

    + Collaborative culture & environment

    + Robust training opportunities with company reimbursement upon achieving required licensing

    + Apprenticeship programs for fire sprinkler, fire alarm and inspection positions

    + Opportunity to work alongside some of the best talent in the fire protection industry

    In this position you will support the operations management team in a dispatching/administrative role. This position is a scheduling and administrative position and reports to the department manager. The Dispatcher will be responsible for having a strong focus on customer service/support and Technician support. The Dispatcher is also responsible for any other administrative tasks assigned by the division manager.

    **Job Responsibilities:**

    Managing a high volume of calls both in and outbound and emails daily. Making a measurable number of outbound calls daily to schedule customers, 100 to 150 Calls/Day.

    Dispatching work to Technicians

    Preparing and sending required assignments to field technicians.

    Learn service area maps to ensure efficient scheduling with minimal drive time in geographic area.

    Maintain 40 hours per week schedule for assigned technicians in the associated territory.

    Review work orders completed by the technician for returns.

    Communicate effectively with technicians as well as other service coordinators, service manager.

    Strong attention to detail and problem solving.

    Performing triage on incoming customer calls

    Scheduling service for customers as necessary

    Dispatching technicians to perform service at customer sites as necessary.

    Answer phone calls, text or email messages

    **Job Requirements** :

    Dispatching/Administrative experience

    Strong customer service skills

    Above average typing speed

    Strong grammar and spelling skills

    Competency with Microsoft Office Suite

    Pleasant and professional phone manner

    Neatness and organizational skills

    Excellent listening and communication skills

    Ability to manage multiple priorities

    A strong work ethic and professional appearance

    The ability to fit in with our culture of teamwork

    An ability to quickly learn new tasks

    Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

    We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.

    Employment with an Equal Opportunity Employer (EOE) including disability/veterans.

    **Job Details**

    **Pay Type** **Hourly**


    Employment Type

    Full Time

  • Security Officer - Dispatch - Command Center
    Allied Universal    Phoenix, AZ 85067
     Posted 7 days    

    Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

    **_Unlock Your Potential: Explore a Career in Security Excellence!_**

    Now hiring a Security Officer - Dispatch - Command Center.

    **Pay Rate $** **20.25** **per hour**

    **Full Time** - Overnights

    Thursday - Sunday (11:00 AM - 7:00 AM)

    **Ideal candidate would have**

    + 6+ Months of Security Experience.

    + Active Arizona Guard Card.

    + Arizona drivers license for over one year - with a clean driving record.

    **Perks and Benefits:**

    + We offer a variety of pay options: Weekly Pay and DailyPay Available

    + Uniforms and Equipment provided at no cost

    + Permanent, Excellent Benefits, Career Progression

    + Paid Time Off

    + Paid Training

    + Health insurance and 401k plans for full-time positions

    + Schedules that fit with your personal life goals

    + Ongoing paid training programs and career growth opportunities

    + Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

    As a Security Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

    **Responsibilities:**

    + Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities

    + Respond to incidents and critical situations in a calm, problem solving manner

    + Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

    **Minimum Requirements:**

    + Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles

    + Possess a high school diploma or equivalent, or 5 years of verifiable experience

    + As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

    + As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

    + Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver’s license will be required for driving positions only

    **_Apply today and join a company that values internal promotions and offers clear paths for career growth._**

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Job ID:** 2025-1354151

    **Location:** United States-Arizona-Phoenix

    **Job Category:** Security Officer


    Employment Type

    Full Time

  • Cellular Telecommunications Engineer
    Intermountain Health    Phoenix, AZ 85067
     Posted 8 days    

    **Job Description:**

    As a Technology Operations Engineer at our large non-profit healthcare organization, you will be responsible for providing analysis, design, configuration, testing, implementation, and support (both technical and functional) of administrative, financial, or clinical information systems. You will work on small, defined elements of large projects, and your role will encompass a subset of the total knowledge required within the application system technical analyst specialty area. You will be in the process of developing the remaining skills and will require additional support and/or training to become fully proficient. Key responsibilities include transporting oneself from place to place, successfully functioning in a fast-paced, service-oriented environment, demonstrating strong written and oral skills in English in a technical or healthcare environment, demonstrating interpersonal skills and attention to detail, and being self-motivated.

    + **Essential Functions**

    + Under supervision, documents and recommends workflow changes and technical/functional designs needed to support the business requirements for common problems.

    + Under supervision, solves common issues, incidents, and problems according to agreed upon service levels and according to IS Standards. Collaboratively works with peers, internal and external stakeholders, and vendors.

    + Under supervision, configures, installs, implements, monitors and maintains systems with minimal complexity (applications, workflows, processes, etc.). Follows documentation standards.

    + Acquires and maintains a moderate/high-level understanding of the technical and functional architecture of assigned systems and integration.

    + Understands the security and compliance requirements and complies with all policies and procedures of assigned systems.

    + Participates in the creation and management of project plans. Consistently meets agreed upon deadlines or escalates issues, concerns and barriers to key project leaders. Assists in the prioritization of tasks / assignments.

    + Under supervision, tests applications, systems and configurations for projects with minimal complexity and according to IS standards.

    + Participates and collaborates with key stakeholders in the training of peers, end-users, and other IS team members.

    + Under supervision, participates in the development of training and knowledge-based materials for use by peers, end-users and other IS team members.

    + Under supervision develops and implements communication plans to all stakeholder groups.

    + Consistently delivers an extraordinary customer experience when interacting with peers, end-users and others.

    + Maintains a moderate level of understanding of industry application /implementation methodologies, tools and techniques. **Skills**

    + System support engineers need a combination of technical knowledge and communication skills to troubleshoot issues and guide users through solutions.

    + Troubleshooting: The ability to quickly diagnose and resolve technical issues, both simple and complex

    + Communication: The ability to clearly explain instructions to clients and colleagues with different levels of technical expertise

    + Problem-solving: The ability to work on complex problems and find solutions

    + Customer service: The ability to handle difficult customers with professionalism, courtesy, patience, and respect

    + Collaboration: The ability to work well in a team environment, communicate effectively with peers, and share knowledge

    + Technical proficiency: A deep understanding of hardware, software, networks, and systems **Qualifications**

    + Experience in a related technical support field.

    + Strong research, organizational and analytical skills as well as the ability to teach users.

    + Demonstrated ability to solve complex, multi-disciplinary problems in a graceful and sensitive manner. **Preferred**

    + One or more years of cellular telecommunications experience, or any combination of equivalent education and experience.

    + Certifications CompTIA a Plus, CompTIA Network Plus, Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP), Microsoft Certified Desktop Support Technician (MCDST)

    + Associates or Bachelor’s Degree in computer science or related field and/or equivalent work experience.

    + **Physical Requirements**

    + Interact with others requiring the employee to verbally communicate as well as hear and understand spoken information, and identify volume, tone, and quality of telecom signals.

    + Support the weight of IT equipment while transporting it. Push or pull portable equipment, including heavy items.

    + Ascend and descend stairs or ladders to service IT equipment needs.

    + Move around on hands and knees. Lower body by bending at the hips and the knees or to place body weight on one or both knees.

    + Raise or lower an object from one level to another.

    + Operate IT equipment, tools, and computers requiring the ability to move fingers and hands.

    + See and read computer monitors and documents.

    **Physical Requirements:**

    Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

    **Location:**

    Intermountain Health St Vincent Regional Hospital

    **Work City:**

    Billings

    **Work State:**

    Montana

    **Scheduled Weekly Hours:**

    40

    The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

    $28.90 - $45.52

    We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

    Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

    Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    All positions subject to close without notice.


    Employment Type

    Full Time


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