Desktop Publishers

Job summary:

Title:

Desktop Support - Onsite

Location:

Phoenix, AZ, United States

Length and terms:

Long term - W2 or c2c

Position created on 06/19/2025 03:04 pm

Job description:

** Webcam interview.** Initial PO for 12 months; usually projects with this customer goes for 3+ years***Onsite***

Description

The C&D tech will assist in administrative duties within the IT procurement, lifecycle management and inventory management functions. Completes daily tasks to “pick” or “stock” IT hardware in/out of the secure inventory room. Completes weekly and monthly physical inventory processes. The role also entails maintaining processes, policies, standards, systems and measurements that help the organization to effectively manage both on a daily basis and longterm its IT asset portfolio with regards to cost, control, risk, compliance, business performance objectives, and IT Governance. Will assist in obtaining IT hardware quotes and receiving equipment from vendors. Will configure and deploy equipment to internal and external customers in the Phoenix area. Will assist in processing end of life equipment for disposal following standards and existing processes.

Qualifications & Education Requirements

+ 1-3 years IT asset life cycle management industry best practices and methodology

+ 1-3 years IT service level monitoring and compliance reporting State, ADOT, and ITG policies, procedures, processes, tools, and techniques

+ 3 -5 Microsoft productivity tools such as Outlook, Word, Excel, PowerPoint, etc.

+ 3- 5 Google Suite experience.

+ 1- 3 years IT asset management products and/or discovery tools

+ 1 -3 years ServiceNow HAM experience.

+ 1-3 years experience in facilitating hardware purchases by working with vendors and customers.

Excellent business communication skills, both written and verbal.

1 -3 years Requirements gathering.

Financial management.

Procurement rules and regulations.

+ 1 -3 years Knowledge of Ethernet network terminology to assist with troubleshooting network issues.

+ 1 -3 years Knowledge of IT infrastructure industry standards and best practices.

+ Advanced troubleshooting skills.

Problem definition and alternative analysis skills.

+ 1 -3 years Experience with Active Directory.

+ 1 -3 years Experience with Windows 10.

+ 1 -3 years Experience with Windows 11.

+ 1 -3 years MS System Center Configuration Manager.

+ 1 -3 years In person Face to Face customer service experience is necessary.

+ Must have a current AZ Driver’s license with a good driving record

+ Bachelor degree in a related field is preferred

Required Skills

+ Minimum 7 years of current working experience in a related IT field

+ 1 -3 years experience with Active Directory

+ 1 -3 years experience with Windows 10 and Windows 11

+ 3 -5 Computer hardware configuration and troubleshooting knowledg

+ 3-5 years experience with Google Suite, Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)

Preferred Skills

+ Bachelors degree in a related field is preferred

Contact the recruiter working on this position:

The recruiter working on this position is Nadeem Ahmed Razvi(Shaji Team)

His/her contact number is +(1) (202) 7381674 His/her contact email is nadeem@msysinc.com

Our recruiters will be more than happy to help you to get this contract.

ITS Desktop Support - Administrative Assistant (NFWS)

Click Here to

Apply Online

Job Description

Purpose within the Organization:

The purpose of this position is to support the IT Department with administrative and basic project responsibilities.

Responsibilities Related to Purpose:

+ Support IT teams with various tasks, projects, and reports.

+ Provide customer service to employees and direct to the proper individual(s).

+ Assist with building management; organization, cleanliness, incoming/outgoing mail distribution, submitting tickets for repairs, etc.

+ Maintain department office inventory and order supplies.

+ Submit software orders through Financial Management System.

+ Submit monthly expense reports.

+ Assist Cell Phone Admin with weekly and monthly tasks.

+ Coordinate and assist with department events.

+ Perform other related duties as assigned.

Qualifications:

+ Customer service focused individual.

+ Detail-oriented & self-motivated.

+ Willingness to take initiative.

+ Strong written and verbal communication.

+ Proficient in Microsoft Office Suite.

+ Comfortable working in a professional, fast-paced environment leadership and staff.

+ Available to work during breaks (team members alternate based on availability/business need).

+ Must be available to work during Summer break.

+ Able to work 15-20 hours per week during Spring/Fall semesters.

Experience/Education:

Grand Canyon University is committed to a student first policy.

Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

+ Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.

+ Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.

+ Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Pay Rate: Minimum Wage

Anticipated End Date: June 30, 2026

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCEC/job/AZ-Phoenix/ITS-Desktop-Support---Administrative-Assistant--NFWS-\_R000061440)

Click Here to

Apply Online

Job Title: Deskside Support Technician (Windows 10/11) – Onsite in Phoenix, AZ, Hiring Immediately!

Location: Phoenix, AZ 85034

Duration: 12-month contract with strong potential for long-term extension (up to 5 years)

Work Type: Onsite

Experience Level: Intermediate

About the Role:

We are seeking a skilled and customer-focused Deskside Support Technician to join a growing IT team supporting an expanding office space in Phoenix. This is a fantastic opportunity for someone with strong technical troubleshooting skills and a passion for helping end users. You'll begin by shadowing experienced team members and transition into a steady-state support role.

Key Responsibilities:

+ Provide break/fix support for Windows 10/11 workstations and peripherals

+ Perform IMAC tasks (Installs, Moves, Adds, Changes)

+ Image systems to support break/fix and new deployments

+ Handle asset tagging, recovery, and disposal per company procedures

+ Install approved software outside the base image as requested by users

+ Support printers and mobile devices (Android/iOS)

+ Operate a walk-up tech bar (Client Center) for onsite support

+ Maintain accurate ITSM (ticketing system) updates

+ Package and prepare mobile devices for return or disposal

+ Ensure high levels of customer satisfaction through responsive support

Required Skills & Qualifications:

+ Strong interpersonal and communication skills

+ Experience supporting Windows 10/11 in a corporate environment

+ Familiarity with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)

+ Hardware troubleshooting for desktops, laptops, monitors, printers, etc.

+ Basic networking knowledge (VPN, wireless, network adapters)

+ Experience with help desk ticketing systems

+ Mobile device setup and support (email, cloud, settings)

+ Ability to work independently and as part of a team

Why Join Us?

+ Opportunity to grow into a long-term role after 1 year contract (up to 5 years)

+ Work in a dynamic, expanding office environment

+ Make a real impact by supporting users with varying levels of technical knowledge

+ Be part of a collaborative and supportive IT team

Let me know if you'd like this exported to a Word or PDF file!

Pay and Benefits

The pay range for this position is $17.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Jun 13, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**Job ID Number**

R5512

**Employment Type**

Full time

**Worksite Flexibility**

Remote

**Job Summary**

As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and optimizing IT infrastructure and desktop environments, ensuring seamless operations and high availability for critical systems.

**Job Description**

We are looking for an **Infrastructure and Desktop Support Consultant** to lead our IT infrastructure management and desktop engineering initiatives. **This position will be full-time and remote, with a long-term contract.**

***Must be able to support MST hours to support the team**

Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2.

**What You’ll Do**

+ Design, deploy, and maintain IT infrastructure, including servers, networks, and storage systems

+ Ensure high availability and performance of critical systems

+ Develop, configure, and maintain desktop environments

+ Troubleshoot hardware and software issues, ensuring optimal performance

+ Manage and administer Office 365 services including Exchange Online, SharePoint Online, Teams, and other collaborative tools

+ Implement security measures and compliance policies

+ Provide advanced technical support to internal teams

+ Resolve complex technical issues and offer guidance on best practices

+ Create and maintain detailed documentation for systems architecture, configurations, and processes

+ Document user requests and issues, including diagnostic steps and resolutions

+ Mentor junior engineers and provide training on new technologies and processes

+ Answer team member questions and oversee work for quality and compliance

+ Monitor work queue and manage Freshservice incidents

+ Rotate On-Call schedule with the team

**What You'll Need**

Required:

+ Minimum of 5 years in infrastructure and desktop engineering, with a strong focus on Office 365 administration

+ ​Proficiency in managing Windows and/or Linux servers

+ Proficient in Windows OS, Active Directory, and virtualization technologies (VMware, Hyper-V)

+ Familiarity with network protocols and services (DNS, DHCP, TCP/IP)

+ Experience with local domain and mixed level environments

+ A bachelor's or associate degree in a technical field combined with several years of relevant experience

Preferred:

+ Strong communication and interpersonal skills

+ Excellent problem-solving and analytical skills

+ Strong attention to detail

+ Ability to work independently and in a team-oriented environment

**Physical Demands**

+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

**Reasonable Accommodation Statement**

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

**Equal Employment Opportunity Policy Statement**

CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.

**Job ID Number**

R5497

**Employment Type**

Full time

**Worksite Flexibility**

Remote

**Job Summary**

As a Support Analyst, youi will support and resolve technical issues with Microsoft Authenticator

**Job Description**

We are looking for a **Desktop Support Analyst.** This position will be **full-time** and **remote.**

**This is a 3–6-month position with possible extension.**

**Candidate must have Experience with Microsoft Authenticator.**

**What You’ll Do**

+ Engage with customers to support and resolve technical issues with Microsoft Authenticator through completion, providing a high-level of customer experience with each interaction

+ Resolve Microsoft Authenticator issues over the phone, helping with whatever is needed

+ Use Microsoft Entra ID, Microsoft 365, and other Microsoft products

+ Troubleshoot hardware and software problems for PC and Mac users.

+ Problem-solving and troubleshoot for Authenticator users

+ Document and track issues as they arise

**What You'll Need**

Required:

+ Strong understanding of two-factor authentication, multi-factor authentication, and password less authentication

+ A strong customer focus and skills in delivering support required.

+ Excellent communication skills

+ Ability to work independently and as part of a team

+ Strong organizational skills

+ Education: 2 year or IT related degree

**Physical Demands**

+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor

**Reasonable Accommodation Statement**

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

**Equal Employment Opportunity Policy Statement**

CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.

Description: We are looking for on site desktop support technicians that have both Windows and Mac OS experience with at least 3 years of experience.

Performs some or all the responsibilities of IT Support Computing Analyst II Provides advanced technical support to end-users including troubleshooting hardware and software issues diagnosing network problems and resolving connectivity issues Installs configures and maintains desktops laptops and mobile devices while keeping them uptdate and secure Assists in managing software installations updates and licenses and troubleshoots software problems Monitors troubleshoots maintains and optimizes the campus network to ensure connectivity Conducts hardware maintenance repairs upgrades and diagnose/replace faulty components Trains and guides faculty staff and students in using technology resources effectively and securely Maintains records and documentation of hardware and software inventory user requests and issue resolutions Collaborates with other IT teams to implement and support institution wide IT projects such as system upgrades and new technology initiatives Assist in maintaining the security of IT systems and data including implementing security policies antivirus software and user access controls Stays up to date with technology trends and evaluates new technologies and solutions that may benefit the institution

Description:

• Provide technical support to active faculty/staff/designated campus colleagues to address information technology issues with applications, hardware, and the network.

• Recommends system modifications to reduce user problems.

• Manage/administer organization units (OUs) through Active Directory for supported units.

• Management/support of the O365 environment for supported units.

• User management using Grouper.

• Acts as liaison between users and other technical units.

• Coordinates configuration/installation and general troubleshooting of applications and software.

• Provide user administration & permissions for enterprise systems.

• Additional duties as assigned.

Additional Skills & Qualifications

Minimum Qualifications:

• Bachelor's degree AND 3 years of relevant professional experience required including at least 1 year in a customer service role.

• OR Associate’s degree in Management Information Systems, Computer Information Technology or related field AND 5 years of relevant professional experience required including at least 1 year in a customer service role.

• OR Any equivalent combination of experience, training and/or education.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tucson,AZ.

Application Deadline

This position is anticipated to close on Jun 13, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description

Desktop System's Specialist Technician II is responsible 2nd and 3rd level support of hardware, software, and operating systems for PC based computing platforms. Provides complex technical support for end-user clients while maintaining exemplary customer service. Supports mobile workforce. Performs user training.

Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways.

Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel. Understanding of Landesk, Casper Computer Management and Service Now ticketing system a plus.

Duties:

• Identifies, troubleshoots, analyzes and resolves highly complex desktop computer problems

• Escalates unresolved problems to Lead Desktop Tech or Manager

• Installs equipment and software, and coordinates the work of others on installations

• Performs system administration for desktop solutions.

• Provides highly complex technical support to clients.

• Acts as key contact for internal IT groups in support of technical problem resolutions

• Monitors network access, addresses data security, password generation and file access to forecast potential access risks.

• May research tools and processes to identify usage and capacity troubles as they develop. Will present research and may assist in developing long-range plans to address problems.

• Assists in developing corporate standards for desktop computer software and hardware and conducting reviews to ensure compliance to standards.

• Develops and produces installation documentation for the most complex applications.

Pay and Benefits

The pay range for this position is $24.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Jun 13, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description We are offering a long term contract employment opportunity for an experienced Desktop Support Analyst in Phoenix, Arizona. In this role, you will be working with a variety of technologies such as Android Development, Cisco Technologies, Citrix Technologies, and Computer Hardware.

Responsibilities:

• Provide technical support for desktop computers and software, ensuring all systems are functioning properly

• Manage and resolve issues related to Android Development, utilizing your skills and expertise in this area

• Maintain and troubleshoot network systems, with a focus on Cisco Technologies

• Provide support for Citrix Technologies, ensuring optimal performance and addressing any issues as they arise

• Handle hardware issues, utilizing your knowledge of Computer Hardware and Dell Technologies

• Manage user accounts and access using Active Directory

• Provide support for Apple Devices, ensuring they are set up correctly and resolving any technical issues

• Implement and manage Backup Technologies to ensure data is protected and can be recovered if needed

• Ensure systems are properly configured and managed, utilizing Configuration Management skills Requirements • Proficiency in Android Development is necessary for this role.

• Familiarity with Cisco Technologies is required.

• Experience with Citrix Technologies is essential.

• Competency in Computer Hardware is expected.

• Knowledge of Dell Technologies is a prerequisite.

• Mastery of Active Directory is vital.

• Ability to handle Apple Devices is a must.

• Expertise in Backup Technologies is crucial.

• Demonstrated skills in Configuration Management are needed. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

Title : Senior Desktop Support Specialist Duration: 6+months Location :Onsite(Phoenix Sky Harbor International Airport) Job DESCRIPTION: ABOUT THIS POSITION The Senior Desktop Support Specialist provides technical hardware and software support of a complex nature across multiple business systems across PHX Sky Harbor. Currently there is one (1) vacancy. This position is responsible for mobile and end-user device support of the Aviation Department's core business systems. PRIMARY RESPONSIBILITIES * Provide 2nd level support for Aviation Technology Desktop group primary support for the and Mobility group. * Manage the MDM environment and ensure all mobile devices are being managed. This would include developing deployment packages for business and office productivity applications and managing O/S updates, so all devices are secure. * Maintain and reconcile monthly mobility records for all cellular lines in use and nonusage. * Maintain normal life cycle replacement of mobile devices. * Maintain mobility inventory records with 95% accuracy. Including assigned cellular lines, devices and accessories. * Respond to help desk calls and trouble tickets as needed to assist team. JOB REQUIREMENTS * A minimum of five (5) years of professional level experience providing technical support for system infrastructure and/or software. * 15 credit hours in computer science or a related field. * An equivalent combination of related experience and education may be considered. * Working irregular hours, second and/or third shifts, weekends, holidays, and evenings is required to support 24x7 operations. * The successful candidate must pass a Federal background check. * Only the highest qualified candidates will be considered. * Candidate must have excellent communication skills, as they will be providing first and second level support to internal and external personnel, including City and airline staff. * Candidate should be able to safely lift 50 pounds. * Must possess and maintain a valid Arizona driver's license with a clean record. * Accurate color perception is required to safely work with electrical wiring. PREFERRED QUALIFICATIONS - The job requirements listed above, plus: * A bachelor's degree in computer science, or a relevant field. * A minimum of four (4) years of experience supporting more than 200 users, 2000 computers and 800+ mobile devices in a networked environment. * Proficient in Service Now helpdesk ticketing system. * Experience in Intune and Workspace One MDM environments. * Experience writing technical procedures, documentation, training documents, scope of work, project plans, and status reports

At Experis Game Solutions, we partner with developers and publishers of video games on all platforms to improve testing coverage using the latest technology. As a Desktop Support Specialist, you will be part of the IT department supporting the game testing lab. The ideal candidate will have strong time-management skills, excellent interpersonal skills, and a proactive approach to problem-solving which will align successfully in the organization.

**Job Title:** Desktop Support Specialist

**Location:** Tempe, AZ

**Pay Range:** $22-$23

**What's the Job?**

+ Act as the initial point of contact for computer and system-related concerns from clients or other employees.

+ Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved.

+ Assist management in creating training materials pertaining to computer troubleshooting and usage.

+ Organize and file documentation pertaining to warranties and instructional guides for computer hardware.

+ Troubleshoot and diagnose hardware problems and resolve technical issues related to network interruptions.

**What's Needed?**

+ Industry-specific certification such as A+, Network+.

+ 1-3 years of proven experience in a customer-focused position involving technical knowledge.

+ Extensive experience working with different operating systems including Windows and Mac OS.

+ Ability to prioritize and manage several tasks and projects efficiently.

+ Professional written and interpersonal skills are essential when communicating with customers and clients.

**What's in it for me?**

+ Opportunity to work in a dynamic and innovative environment.

+ Be part of a diverse team that values different perspectives.

+ Engage in continuous learning and professional development.

+ Contribute to the success of exciting gaming projects.

+ Work with the latest technology in the gaming industry.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.