Desktop Publishers

Top Skills:

1- 2-5 years' experience within an IT Support Environment

2- MDM experience (customer uses Intune)

3- Strong knowledge of operations systems and experience with AD, SharePoint, and Office 365

--Any cloud experience is a nice to have

Job Description:

Position Summary:

The Help Desk III position is responsible for providing high-level technical support and troubleshooting for complex IT-related issues within our organization. The role involves handling escalated problems that are beyond the scope of lower-level help desk staff. This position may involve both in-person and remote support to end users and requires a deep understanding of software, hardware, networks, and systems administration, and collaborating with various departments to support key business objectives and goals.

Key Responsibilities:

• Provide Tier 2 technical support for employees by resolving hardware, software, and network issues via phone, email, or in-person.

• Respond to and resolve IT support tickets promptly and efficiently, documenting all issues and solutions accurately.

• Resolve escalated issues from the Level 1 Help Desk team with thorough analysis and solutions.

• Install, configure, and maintain software applications, operating systems, and hardware, including desktops, laptops, printers, and peripherals.

• Maintain and monitor internal systems, networks, and devices to ensure functionality and security.

• Support software and hardware upgrades, patches, and updates to ensure systems are current and secure.

• Assist in creating and maintaining knowledge base articles and user guides for self-service support.

• Manage IT assets, including inventory tracking and lifecycle management.

• Stay current on emerging technologies and industry trends to provide proactive support and recommendations.

• Documentation: Maintains accurate documentation of system configurations, processes, and procedures to support knowledge sharing and operational continuity.

• Project Management: Leads system-related projects, ensuring timely implementation, and delivery in alignment with organizational objectives and goals.

Qualifications:

• 2+ years of technical support experience, preferably in a Help Desk or IT Support environment.

• Strong knowledge of operating systems (Windows, Linux, MacOS) and virtualization technologies (e.g., VMware, Hyper-V, AVD).

• Experience with Active Directory, SharePoint, and Office 365 suite.

• Familiarity with networking concepts such as TCP/IP, DNS, DHCP, and VPN.

• Proficient in resolving hardware problems such as PCs, laptops, and printers.

• Ability to clearly explain technical information to non-technical users.

• Strong problem-solving skills and attention to detail.

• Excellent customer service focused on user satisfaction.

• Ability to prioritize tasks and manage time efficiently in a fast-paced setting.

• Strong knowledge of IT Remote monitoring management platforms, help desk ticketing.

• Familiarity with scripting languages (e.g., PowerShell, Bash, NinjaRMM) for automation and systems management.

• Relevant certifications (e.g., CompTIA A+ Network+, or similar IT certifications.

• Experience with cloud technologies (e.g., AWS, Azure) is a plus.

• Experience with Windows Defender for Business/Endpoint & InTune is a plus.

Skills

Desktop, intune, Customer service, Active directory

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tucson,AZ.

Application Deadline

This position is anticipated to close on Mar 28, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Duties/Responsibilities:

+ Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.

+ Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from staff.

+ Trains and orients staff on use of hardware and software.

+ Recommends and / or performs upgrades on systems to ensure longevity.

+ Assists in maintaining LAN/WAN records and, as appropriate, telephone systems cable.

+ Assesses functional needs to determine specifications for purchases.

+ Tests alternative pathways until you resolve an issue.

+ Directs unresolved issues to the next level of support personnel.

+ Follows up with clients to ensure their systems are functional.

+ Updates tickets and continuously coordinate necessary work.

Required Skills/Abilities:

+ Strong problem solving and communication skills.

+ Self-driven and highly motivated.

+ Ability to work in a team environment.

+ Excellent oral and written communication skills.

+ Excellent attention to detail.

+ Comprehensive understanding of endpoint operating systems, including Windows.

+ Willingness to work flexible hours – shift work required including weekend shift hours.

+ Must have high-energy work ethic and be available to work non-standard hours during peak season times.

Education and Experience

+ 3 years of help desk or desktop support or similar IT experience

+ Experience with Tier II phone support

+ High expertise with troubleshooting Windows, Operating Systems

+ Hardware: Laptops, Desktops, iPhone

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

Job Description

Insight Global is looking for a Tier 2 Desktop Support Technician with expertise in resolving tickets related to Windows Suite and macOS issues, troubleshooting servers, workstations, field computers, peripherals, handheld devices, software, operating systems, programming, etc. This individual should be able to effectively communication in both a technical and professional manner with employees from all levels and departments. Efficient time management, task prioritization, and self-accountability is crucial for this position. This individual is responsible for managing work assignments with minimal supervision while adhering to departmental change control and problem reporting procedures.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Proficiency in Windows Suite and macOS

Ability troubleshooting computers, printers, and other related hardware such as servers, workstations and cell phones

Excellent verbal and written communication skills and customer service skills

Ability to work well in a team environment

Efficiently manage time and prioritize tasks null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

Job Description

We are seeking a skilled Desktop Support Analyst to join our team. The ideal candidate will have experience in providing desktop support and ensuring a high level of customer satisfaction with systems and applications, preferably in the Mortgage industry. As a Desktop Support Analyst, you will be responsible for supporting end user devices including PC's, Macs, Printer/Scanners, mobile devices, and more. You will set up, troubleshoot, and maintain conference room technology support throughout the site. You will be responsible for deploying various software and related licenses as well as hardware and new PC/Mac deployments. This will be a fully onsite role.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

- 1+ Years of Experience within Desktop Support, Desktop Support Engineering, Desktop Support Analysis

- Experience with Windows 10 is required

- Experience with PC/Mac software installation, troubleshooting, and maintenance

- Expertise troubleshooting PCs, Mac, Printer/Scanners, Mobile Devices, and more.

- Experience with LAN/WAN/WLAN technologies and support. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

POSITION PURPOSE

The Raley’s Companies IT division employs technology enthusiasts who focus on providing our business partners in functional solution design, implementation, and support of specific Oracle modules. The Oracle Sr Staff Functional Analyst is responsible for providing project leadership and advanced functional consultation in a variety of areas in the Oracle Suite in support to Raley’s business partners. The role’s purpose is to possess and apply comprehensive, advanced knowledge of multiple business operating procedures, functionality and the potential impact on other systems or business units/processes. The Oracle Sr Staff Functional Analyst role uses consulting and technical skills, cross functional business knowledge, and Oracle solution expertise to effectively integrate Oracle technology into our business environment in order to achieve expected business results. Based on user requirements analysis, the role will prepare functional designs, system configuration, perform relevant testing and deployment of the designated business solution for large and complex business needs.

ESSENTIAL JOB FUNCTIONS AND BASIC DUTIES

Facilitates the implementation and support of Oracle modules to enhance Raley’s business functionality and overall performance, while maintaining a high degree of customer satisfaction.
Designs, configures (or programs) and tests in various Oracle Modules: Core Human Resources, Recruiting, Benefits, Payroll, Workforce Compensation, Talent Management, Absence Management, and HR Help Desk.
Analyzes the current business processes and scenarios of The Raley’s Companies business and recommend/develop solutions to meet the business need.
Responsible primarily for successful implementation of Oracle, providing functional and or technical expertise, guidance, presentation, and instruction on Oracle products to Raley’s business partners, and IT when required.
Provides Proof of Concept by exploring various industry best practices for business process and or technical improvements.
Develops internal and external integrations using HCM Data Extract, Oracle Integration Cloud, and other third-party integration tools.
Applies an advanced level of logic and reason to identify and solve complex, multi-faceted IT and business problems.
Leads IT studies and teams on projects for systems solutions, involving defining the scope, goals, and deliverables, and using analytical tools.
Conducts advanced application configuration, testing, debugging and documentation with assigned team.
Provides on-going support of existing systems through change analysis and problem resolution.
Applies appropriate principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Participates in creating the Request for Information and Request for Proposal documentation with the client.

MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE:
B.A./B.S. or MA/MS in Computer Science, MIS or related subject or equivalent combination of education and experience.
Minimum of four or more (4+) years professional experience related to analytical or system support with the Oracle HCM system, and a minimum of six or more (6+) years of technical and development experience with HCM, Time and Attendance, or Workforce Management solutions, or the equivalent combination of education and experience.

REQUIRED KNOWLEDGE:

SKILLS and ABILITIES:

Advanced knowledge of the Oracle HCM Cloud application including experience with HCM Data Extract, Fast Formula, OTBI, and BI Publisher.
Must have knowledge with developing solutions with an Oracle HCM Cloud application, including experience with HCM Data Extract, Fast Formula, OTBI and BI Publisher.
Must have a strong understanding of the Oracle HCM Cloud data model.
Must have experience building complex SQL statements with database tools and reporting applications.
Knowledge of HR and Payroll business processes, tasks, and underlying table structures.
Experience with descriptive/extensible flex fields, HDL, spreadsheet loader, functional configuration manager, fast formulas, user defined tables, value sets, value set queries is a big plus.
Techno-functional experience with PeopleSoft HCM, Kronos/UKG, Reflexis, and Visual Studio Builder applications are highly desired.
Data and analytical and troubleshooting skills required.
Ability to successfully partner with vendors/agencies and internal stakeholders; ability to work within a cross-functional team environment where teams are sometimes located remotely.
Strong ability to prioritize and resolve technical issues within the broader project team.
Experience in working within an offshore and onshore resource model.
Ability to collaborate across various groups, build relationships, and manage effectively in a matrix organizational structure.
Strong customer service skills and ability to follow through to resolve customer issues.
Capable to understand client expectations and to recognize and resolve issues that may affect delivery.
Ability to manage multiple development software projects and priorities, while accessing the overall impact to the current and new application configurations.
Able to work independently with strong verbal and written communications skills.
Ability to prioritize tasks to meet requirements in a fast-paced continuously changing business.
Knowledge of DevOps development and Cloud technologies
Business knowledge of several major functions.
Effectively influence both Business Leaders and IT Leaders on technical direction

PHYSICAL DEMANDS – Employees may occasionally experience the following physical demands for extended periods of time:

Sitting
Keyboarding
Viewing computer monitor
WORK ENVIRONMENT

Work is performed in an on-site business office environment. Occasional travel to outside locations or meetings may be required. Ability to work extended hours, as required, in support of the company’s business need.

*Denotes essential job functions.

Desktop Support Linux Technician in Tucson, Arizona

Tucson, AZ (http://maps.google.com/maps?q=Tucson+AZ+USA)

Description

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!

Opportunity:Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as a Desktop Support Linux Technician in Tucson, Arizona. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

+ Managing IT Systems: Overseeing the administration of IT systems, including desktops, laptops, and printers.

+ Desktop Administration: Providing support for desktop systems, ensuring their smooth operation, troubleshooting issues, and maintaining security.

+ Heterogeneous Environment: Handling a diverse environment that includes bothMicrosoft WindowsandRedHat Enterprise Linuxplatforms.

+ Linux Support: Emphasizing support for Linux systems, including installation, configuration, maintenance, and troubleshooting.

+ Collaboration: Working closely with cross-functional teams to ensure seamless integration and optimal performance across platforms.

Preferred Qualifications:

+ Linux Certified

+ Certified Dell Technician

+ Certified CompTIA A+ or Network+

+ MCSA Certification

+ Windows Certification

+ Expertise in Inventory Control

Requirements

+ At least 3 years of full Linux stack Experience

+ Must be within driving distance of Tucson, Arizona and willing to work onsite

+ Please note that pursuant to a government contract, this specific position requires U.S. citizenship status

+ Must be able to lift up to 40 lbs

+ Must be able to stand or walk for extended periods of time

+ Must be able to walk up and down stairs or ramps

+ Must be able to kneel and work under desks or in confined spaces

What is Important to Us:

+ You are an excellent communicator in writing and speaking.

+ You have the ability to work independently but also value teamwork.

+ Your problem-solving skills are excellent.

+ You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.

+ You seek a community of virtue-centered co-workers and clients.

What we offer you:As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website athttps://vso-inc.com/careers

Salary Description

$20.00/hr - $30.00/hr

Part-time Desktop Support in Tucson, AZ

Tucson, AZ (http://maps.google.com/maps?q=Tucson+AZ+USA)

Job Type

Part-time

Description

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!

Opportunity:

Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Part-time Desktop Support in Tucson, AZ. In this part-time role, you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

+ Provide Workstation Software Break Fix support

+ IMAC – PC Install, Moves, Adds and Changes

+ Image Loads

+ Asset Recovery

+ Asset tagging

+ Printer Support

+ Client Center (Tech Bar) Support

+ IT Service Management Updates

+ Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:

+ Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires

+ Knowledge of PC Imaging

+ Experience with change management and incident management

+ Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

Preferred Qualifications:

+ Certified Dell Technician

+ Expertise in Inventory Control

Requirements

+ Must be within driving distance of Tucson, AZ and willing to work onsite

+ Must be willing to work part-time

+ Please note that pursuant to a government contract, this specific position requires U.S. citizenship status

+ Must be able to lift up to 40 lbs

+ Must be able to stand or walk for extended periods of time

+ Must be able to walk up and down stairs or ramps

+ Must be able to kneel and work under desks or in confined spaces

What is Important to Us:

+ You are an excellent communicator in writing and speaking.

+ You have the ability to work independently but also value teamwork.

+ Your problem-solving skills are excellent.

+ You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.

+ You seek a community of virtue-centered co-workers and clients.

What we offer you:As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website athttps://vso-inc.com/careers

Salary Description

$17.00/hr - $25.00/hr

Are you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology, Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Visit our careers page to see what exciting opportunities and company perks await!

Job Description:

Job Description:

As a Senior Software Test Engineer in the Marcom Group, you will play a pivotal role in ensuring the quality and reliability of our software products. You will leverage your expertise in Manual & Automation Testing. Additionally, you will coordinate onsite testing activities, mentor junior team members, and collaborate closely with cross-functional teams to deliver high-quality software solutions.

Key Responsibilities:

UI Test Automation: Develop, maintain, and execute automated test scripts using Selenium to ensure comprehensive test coverage and efficient regression testing.
API Testing: Develop, maintain, and execute API automated test scripts using Rest Assured framework.
Database: proficient in writing SQL queries and Mongo DB.
Azure Integration: Utilize Azure DevOps for continuous integration and continuous deployment (CI/CD) pipelines, ensuring seamless integration of automated tests.
Onsite Coordination: Act as the primary point of contact for onsite testing activities, coordinating with stakeholders to ensure alignment and timely delivery of testing milestones.
Mentorship: Provide guidance and mentorship to junior test engineers, fostering a culture of continuous learning and professional development.
Collaboration: Work closely with developers, product managers, and other stakeholders to understand requirements, identify test scenarios, and ensure the highest quality standards are met.
Reporting: Generate detailed test reports, track defects, and provide actionable insights to improve product quality and development processes.
Requirements/Qualifications:

Experience: Minimum of 5 years of experience in software testing, with a strong focus on test automation using Selenium.
Technical Skills: Proficiency in Selenium WebDriver, Azure DevOps, API testing tools (e.g., Postman, SoapUI, Rest Assured), and scripting languages (Java).
Leadership: Proven experience in mentoring and leading junior team members, with excellent communication and interpersonal skills.
Problem-Solving: Strong analytical and problem-solving abilities, with keen attention to detail.
Education: Bachelor’s or Master’s degree in Computer Engineering, or a related field.
Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Additional Nice to Have Skills:

Performance and Load testing using JMeter or any other tools
Knowledge of Mobile Testing and Automation
The Americans with Disabilities Act (ADA) compliance testing
Worked on Agile software development approach
Travel Time:

0% - 25%
Physical Attributes:

Feeling, Handling, Hearing, Kneeling, Other, Reaching, Talking, Works Alone, Works Around Others
Physical Requirements:

80% Sitting, 10% Standing, 10% Walking
Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

For more information on applicable equal employment regulations, please refer to the EEO is the Law Poster and the EEO is the Law Poster Supplement. Please also refer to the Pay Transparency Policy Statement.

To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.

Essential Duties:

+ Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.

+ Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from staff.

+ Trains and orients staff on use of hardware and software.

+ Recommends and / or performs upgrades on systems to ensure longevity.

+ Assists in maintaining LAN/WAN records and, as appropriate, telephone systems cable.

+ Assesses functional needs to determine specifications for purchases.

+ Tests alternative pathways until you resolve an issue.

+ Directs unresolved issues to the next level of support personnel.

+ Follows up with clients to ensure their systems are functional.

+ Updates tickets and continuously coordinate necessary work.

Key and Abilities:

+ Strong problem solving and communication skills.

+ Self-driven and highly motivated.

+ Ability to work in a team environment.

+ Excellent oral and written communication skills.

+ Excellent attention to detail.

+ Comprehensive understanding of endpoint operating systems, including Windows.

+ Willingness to work flexible hours – shift work required including weekend shift hours.

+ Must have high-energy work ethic and be available to work non-standard hours during peak season times.

Education and Experience

+ 3 years of help desk or desktop support or similar IT experience

+ Experience with Tier II phone support

+ High expertise with troubleshooting Windows, Operating Systems

+ Hardware: Laptops, Desktops, iPhone

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

Location:

1375 N. Arizona Ave, Chandler, Arizona 85225 United States of America

If you are detail-oriented, relish variety and feel at home around all kinds of technology, consider becoming U-Haul Company’s newest Field Computer Specialist. In this role you will be responsible for all computer and security systems in your area, traveling from place to place to maintain equipment and train users. In exchange U-Haul provides excellent perks and benefits as well as a caring company culture.

U-Haul offers its Field Computer Specialists:

+ Full medical coverage, if eligible

+ Prescription plans, if eligible

+ Dental and vision plans

+ Registered Dietitian Program, if eligible

+ Gym Reimbursement Program

+ Weight Watchers, if eligible

+ Virtual doctor visits

+ Career stability

+ Opportunities for advancement

+ Valuable on-the-job training

+ Tuition Reimbursement Program

+ Free online courses for personal and professional development at U-Haul University®

+ Business-travel insurance

+ You Matter Employee Assistance Program

+ Paid holidays, vacation and sick days, if eligible

+ Employee Stock Ownership Plan (ESOP)

+ 401(k) savings plan

+ Life insurance

+ Critical illness/group accident coverage

+ 24-hour physician available for kids

+ MetLaw Legal Program

+ MetLife auto and home insurance

+ Mindset App Program

+ Discounts on cell phone plans, hotels and more

+ LifeLock identity theft protection

+ Savvy consumer-wellness programs - from health-care tips to financial wellness

+ Dave Ramsey’s SmartDollar Program

+ U-Haul Federal Credit Union membership

Field Computer Specialist Primary Responsibilities:

+ Maintain maximum uptime for computer systems and associated broadband connectivity.

+ Implement and maintain field computer systems for all entities within the assigned area.

+ Support and train users as needed.

+ Distinguish between user error and problems requiring escalation to other support teams or software vendors.

+ Identify and coordinate solutions for security gaps and compliance issues.

+ Participate in ongoing continuous U-Haul education through U-Haul University

+ Low Voltage Install

Field Computer Specialist Minimum Qualifications:

+ Experience with technologies such as networking, administration, security-monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VoIP, analog phones, air phones and cash drawers, and low voltage.

+ Current, valid driver’s license and clean driving record

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.