Compensation, Benefits, and Job Analysis Specialists

Hourly Wage: **$21 - $34 per/hour**

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation includes annual or quarterly performance incentives.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: **Full-Time**

Available shifts: **Opening, Morning**

Location

**Neighborhood Market #5349**

8335 E GUADALUPE RD, MESA, AZ, 85212, US

Job Overview

Human Resource associates assist leadership with associate recruitment, hiring, staffing, development, succession planning, scheduling, attendance, and performance needs by identifying and analyzing HR (Human Resources) related issues; and providing guidance on the execution of company HR programs and initiatives.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (https://one.walmart.com/content/usone/en\_us/me/health/smartguide.html)

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

**Position Summary**

Reviews and adjudicates complex, sensitive, and/or specialized claims in accordance with plan processing guidelines. Acts as a subject matter expert by providing training, coaching, or responding to complex issues. May handle customer service inquiries and problems.

**Additional Responsibilities:**

Reviews pre-specified claims or claims that exceed specialist adjudication authority or processing expertise.

- Applies medical necessity guidelines, determines coverage, completes eligibility verification, identifies discrepancies, and applies all cost containment. measures to assist in the claim adjudication process.

- Handles phone and written inquiries related to requests for pre-approval/pre-authorization, reconsiderations, or appeals.

- Ensures all compliance requirements are satisfied and all payments are made against company practices and procedures.

- Identifies and reports possible claim overpayments, underpayments and any other irregularities.

- Performs claim rework calculations.

- Distributes work assignment daily to junior staff.

- Trains and mentors claim benefit specialists.- Makes outbound calls to obtain required information for claim or reconsideration.

**Required Qualifications**

- 18+ months of medical claim processing experience.

- Experience in a production environment.

- Demonstrated ability to handle multiple assignments competently, accurately and efficiently.

**Preferred Qualifications**

- Self-Funding experience

- DG system knowledge

**Education**

**-** High School Diploma required

- Preferred Associates degree or equivalent work experience.

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

The typical pay range for this role is:

$18.50 - $42.35

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great benefits for great people**

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/01/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

**Position Summary**

Reviews and adjudicates complex, sensitive, and/or specialized claims in accordance with plan processing guidelines. Acts as a subject matter expert by providing training, coaching, or responding to complex issues. May handle customer service inquiries and problems.

**Additional Responsibilities:**

Reviews pre-specified claims or claims that exceed specialist adjudication authority or processing expertise.

- Applies medical necessity guidelines, determines coverage, completes eligibility verification, identifies discrepancies, and applies all cost containment. measures to assist in the claim adjudication process.

- Handles phone and written inquiries related to requests for pre-approval/pre-authorization, reconsiderations, or appeals.

- Ensures all compliance requirements are satisfied and all payments are made against company practices and procedures.

- Identifies and reports possible claim overpayments, underpayments and any other irregularities.

- Performs claim rework calculations.

- Distributes work assignment daily to junior staff.

- Trains and mentors claim benefit specialists.- Makes outbound calls to obtain required information for claim or reconsideration.

**Required Qualifications**

- New York Independent Adjuster License

- Experience in a production environment.

- Demonstrated ability to handle multiple assignments competently, accurately and efficiently.

**Preferred Qualifications**

- 18+ months of medical claim processing experience

- Self-Funding experience

- DG system knowledge

**Education**

**-** High School Diploma required

- Preferred Associates degree or equivalent work experience.

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

The typical pay range for this role is:

$18.50 - $42.35

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great benefits for great people**

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/01/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

**Position Summary**

Are you looking for an exciting opportunity to join a dynamic team that is an important, strategic part of a Fortune 5 company in one of the fastest growing fields in the healthcare industry? This challenging role provides exposure to virtually all aspects of healthcare claims administration, from reinsurance/stop loss, data analytics, provider and broker relations, underwriting, eligibility, finance, client management and much more. Develop and hone your skills as a critical thinker, problem solver, and highly effective communicator with a meticulous eye for detail and superior organization – foundational skills that will serve you throughout your entire career. We will provide extensive training and a promising career path for the right candidate willing to learn and grow into a promising and stable line of work.

You will act as an important liaison and subject matter expert between our internal and external stakeholders and the stop loss administrators. Managing stop loss claim filings, you will reconcile and resolve discrepancies between the amount requested and the amount reimbursed by the stop loss carrier.

**Required Qualifications**

*Minimum of 1 year of experience in healthcare claims processing

*Minimum of 2 years of experience with the suite of Microsoft applications (particularly Excel)

**Preferred Qualifications**

*Ability to work independently across a matrix team in a fast-paced environment

*Strong interpersonal and communication skills (verbal and written) and pride in your work

*Experience in stop loss administration

*Exposure to a mainframe IBM AIX or AS/400 environments (i.e. "green screen", command driven platforms)

**Education**

***** High School matriculate or GED equivalent

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

The typical pay range for this role is:

$18.50 - $42.35

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great benefits for great people**

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 08/08/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

The City of Chandler Human Resources Division is currently seeking qualified individuals interested in joining our team as a Human Resources Specialist . This is a full-time, non-exempt position with benefits. Once settled in with the team, there will be an opportunity to work a flexible schedule and occasionally work remotely.

Why work for Chandler?

* Diverse and inclusive environment
* Accrue 130 hours paid vacation in your first year, eligible to be used immediately following accrual.
* Accrue 96 hours paid sick leave in your first year, eligible to be used immediately following accrual.
* 12 paid holidays per year plus additional time off at the end of the year (Winter Break)
* Dress code is business casual, with jeans on Fridays.
* Free Tumbleweed Recreation Center membership
* Professional development opportunities
* Tuition reimbursement up to $5,250 annually
* City contributions of 1% gross wages per pay period to deferred compensation.
* Become part of the Arizona State Retirement System with a 100% City contribution match
* 3 medical plans to choose from along with dental and vision coverage.
* Flexible schedule/Remote work options
* Robust Employee Wellness program with $350 incentive

Who we are
The City of Chandler Human Resources team, consisting of 26 positions, supports over 2200 full-time, temporary, and part-time employees in all areas of Human Resources, including recruitment and selection, employee relations, labor relations, classification and compensation, leave management, benefits, wellness, occupational health and safety and organizational development.
We are a progressive and innovative team that partners with employees and citizens to deliver quality Human Resources services in support of the City of Chandler's Mission and Values.
Who we are looking for
Our new team member will have a passion for customer service, team work, and collaboration. We are looking for someone who is committed to providing our employees with exemplary customer service from new hire to retirement. In addition, preferred candidates will have a broad variety of administrative support experience and have worked on HRIS or payroll systems within a municipality or other government entity.

Minimum Qualifications

* High school diploma or GED
* 3 years of progressively responsible experience providing complex administrative support to a division or department
* Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

To view the complete job description click here.

All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler’s policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the City’s Drug Free Workplace Policy. Certain positions within the City are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity.

The City of Chandler is committed to Equal Opportunity & Reasonable Accommodation.

Position Summary

The Associate Vice President (AVP) of Internal Human Resources – Communities of Excellence oversees HR activities within the Communities of Excellence lanes (People Relations, Leave of Absence & Accommodations, Compliance, & HR Technology). This role involves developing and implementing HR strategies, conducting HR audits, and driving initiatives to enhance organizational effectiveness and culture. The AVP manages and mentors Internal HR Managers, provides strategic HR guidance, and presents solutions to senior leadership. This position requires extensive experience in employment law, compliance, people relations, leave of absence management, and HR consulting.

Essential Duties and Responsibilities

Strategic Leadership

Develop and implement HR strategies aligned with organizational goals.
Provide strategic HR guidance to senior leadership.
Conduct HR audits and assessments to identify and address areas for improvement.
Drive initiatives to enhance workplace culture and ensure compliance with employment laws.

Communities of Excellence Management

Oversee daily HR activities within the Communities of Excellence lanes, providing guidance and support to HR Managers and team members.
Lead Internal HR compliance projects and other department initiatives, ensuring timely and effective completion.
Lead and mentor the internal HR team to ensure high performance and professional development.
Develop and implement HR policies and procedures tailored to the organization's needs.
Manage HR projects from inception to completion, ensuring timely and within-budget delivery.
Provide regular updates and reports to senior HR leadership on project progress and HR metrics.
Identify and mitigate HR-related risks for the organization.
Monitor team productivity and ensure optimal utilization of team members.
Make decisions within scope of authority and escalate appropriately to senior leadership.
Develop and update company policies and procedures.
Create and implement employee development plans.
Manage escalations and enhance cross-departmental relationships.
Maintain data systems for compliance.
Conduct highly sensitive investigations for internal employee relations issues and train, manage, and support team members throughout the investigation process.
Oversee the leave of absence and accommodation process, providing training, oversight, and guidance to team members.
Oversee compliance with federal, state, and local employment laws and regulations, providing strategic direction and guidance.
Develop, implement, and maintain comprehensive internal HR compliance policies and procedures, ensuring alignment with organizational goals.
Identify, assess, and mitigate compliance risks through regular and thorough risk assessments and audits.
Direct internal audits and compliance reviews to ensure adherence to policies and regulations, and provide strategic recommendations for corrective actions.
Prepare and present detailed compliance reports to senior management and regulatory bodies, maintaining accurate and comprehensive records of compliance activities.
Collaborate with the HR Compliance team on internal HR compliance projects and initiatives, ensuring effective communication and implementation of compliance standards across the organization.
Act as a trusted advisor on complex employee relations issues, providing expert guidance and support.
Plan and oversee projects related to compliance, leave of absence, ADA accommodations, and people relations.
Lead and manage thorough investigations into employee complaints, grievances, and allegations of misconduct.
Document investigation findings and prepare detailed reports.
Recommend and implement appropriate actions based on investigation outcomes.
Handle complex issues and ensure resolution, maintaining clear communication with all involved parties.
Review and make decisions on accommodation equipment requests and escalations within the scope of authority.
Ensure accurate recording and reporting of OSHA logs.
Provide guidance on sensitive employee relations matters.
Collaborate with management to enhance work relationships and productivity.
Communicate effectively with leaders and employees throughout the investigation process.
Ensure the implementation of post-investigation disciplinary actions.
Review and provide guidance on pre-termination cross-check escalations.
Plan, direct, and coordinate updates to educational guides and manager training resources.
Review EEOC position statements and track legal actions.
Follow up with legal on the complaint process and outcomes.
Review proposed unemployment responses and determinations.
Coach team members on handling unemployment hearings and developing performance improvement plans.
Oversee the Systems Administrator to ensure all HR systems and networks are functioning optimally and securely.
Collaborate with the Systems Administrator to implement system enhancements and process improvements.
Provide strategic direction and support for troubleshooting and connecting HR systems, including automations and APIs.
Ensure accurate data management and system integrity by guiding the Systems Administrator in maintaining system databases and protocols.
Review and approve recommendations from the Systems Administrator for system customizations and product enhancements.
Coordinate with the Systems Administrator to develop and deliver training for HR team members on system usage and best practices.

Operational Excellence

Create a service-focused culture by leading the implementation of new processes and solutions.
Ensure team members balance standardization and consistency of processes with the need for flexibility and integration of new division partners.
Ensure the team meets expectations, goals, and KPIs, and provide necessary metrics and reports.
Hold the team accountable to internal commitments.
Collaborate with internal departments to ensure compliance, streamline service delivery, and optimize processes.
Build cross-functional partnerships to address issues and manage escalations.
Leverage internal relationships to identify opportunities, trends, and process improvements.
Interact with other departments to help achieve business goals and maintain professional and reliable HR service delivery.
Ensure collaboration and synergy among all team members to drive operational excellence and execution of objectives.
Develop processes, standard operation procedures, and metrics that support the HR Business Model.
Drive employee retention by ensuring team members maintain effective relationships with department leaders and provide sound guidance and value-added solutions.
Coordinate the development and delivery of service strategy plans for internal customers and monitor programs as needed.
Independently resolve escalated complex employee issues and ensure appropriate communication to all involved parties.
Adapt effectively to working with different business leaders, communication styles, and preferences, and lead and communicate with a global mindset and cross-culturally.
Perform monthly compensation and onboarding/offboarding audits for the department, ensuring compliance with department standards and employment laws.
Set high standards of performance for self and others, assuming responsibility and accountability for successfully completing assignments or tasks.
Establish a course of action for self and others to ensure efficient work completion.
Build, maintain, and promote relationships with team members, peers across disciplines, and all other company team members.
Provide oversight and lead managers in the successful execution of daily HR activities, including providing guidance on complex questions or escalations, ensuring coverage, and motivating the team.
Complete department and team audits, prepare reports for department and executive leadership, and propose recommended solutions.
Provide strategic oversight and expert guidance for HR functions/programs, ensuring the removal of roadblocks and supporting escalation processes.
Identify areas of opportunity for improving company policies and procedures, enhancing organizational effectiveness, and streamlining processes.
Facilitate department meetings, huddles, and trainings.
Collaborate cross-functionally with other departments to identify opportunities for process improvement.
Engage in strategic planning for continuity of business operations and coverage.
Drive results by following up and motivating team members to achieve their quarterly ROCKS, Scorecard KPIs, and other department initiatives and goals.
Act as an influential leader that gains buy-in.
Build solid business cases using information related to the pros and cons of implementing changes into the company.
Assist RVP, VP, SVP, EVP, and Chief Compliance & People Officer with planning and executing department initiatives, setting or adjusting KPIs, and adjusting priorities or work assignments.
Review and address any team members who appear to be underutilized.
Attend webinars, seminars, and other trainings to stay up-to-date on laws and best practices.
Handle special projects and other duties as assigned by RVP, VP, SVP, EVP, or Chief Compliance & People Officer.
Cross-trains and provides back-up support to the Associate Vice Presidents in the HR Strategy & Partnerships lane and the HR Operations & Administration lanes.
Regular attendance at the assigned work location for our corporate office locations is an essential job function. For team members who are located in or near the Chandler, AZ and Duluth, GA offices, this is an in-office position. An HR presence is required due to the population of employees within these offices, the need for employee interaction, and to support leaders with onboarding and offboarding of employees.
May be asked to assist with checking HR-related mail, if applicable to location, and coordinate and ensure responses are submitted in a timely manner.
Provides Associate Vice President level back up support for request for hire/request for offer process and/or tickets.
Provides back up AVP support to the HR operations team when needed and/or to provide time zone coverage on ticket escalations, report escalations, zoom queue escalations, AskHR/Service center escalations, data management, etc.
Lead by example and jump in to support the team, when needed, to work tickets, respond to inquiries in the AskHR inbox, etc.
Provides AVP back up support on reviewing escalations related to background checks, offer letters, the request for hire/request for offer process, the I-9 and global mobility programs, etc.
Perform other duties as assigned

Knowledge, Skills, and Abilities

Extensive experience in HR best practices, employee relations, leave of absence management, and compliance with employment laws.
Excellent communication and interpersonal skills.
Strong problem-solving and conflict resolution skills.
Ability to build strong relationships and influence stakeholders.
Strong business ethics and ability to handle confidential information.
Ability to manage multiple projects and daily HR matters.
Proficiency in conducting root cause analysis and decision-making.
Ability to prioritize tasks and manage tight deadlines.
Strong organizational and analytical skills.
Ability to collaborate effectively with others.
Strong management and leadership skills with a history of successfully managing performance, training, and developing team members.
Ability to apply change management initiatives to assist in business transformation.
Ability to make immediate decisions under pressure or tight deadlines with proper judgment.
Ability to effectively manage multiple projects and attend to daily HR matters while maintaining focus and follow-through.
Skill in monitoring and assessing performance to make improvements or take corrective action.
Ability to research and analyze data and effectively determine and manage risk.
Ability to deal with frequent interruptions, changes, delays, or unexpected events.
Demonstrated ability to learn quickly.
Ability to establish credibility, be decisive, and support the organization's preferences and priorities.
Ability to manage change, innovate, and challenge the status quo with professionalism and emphasis on building influence and professional business relationships.

Education & Experience

Bachelor's degree in Human Resources, Business Administration, or a related field and/or equivalent combination of education, experience, and HR-related certifications.
Minimum of 8-10 years of experience managing leave of absence & accommodations and people relations programs.
Demonstrated knowledge and experience in Human Resources best practices with emphasis on employee relations as well as related federal, state and local laws and regulations required.
Consulting experience and/or PEO experience preferred.
Proficiency with Microsoft Office software (Outlook, Excel, Word, PowerPoint) with ability to learn other applications as needed. PRISM experience preferred.
PHR, SPHR, SHRM-CP or SHRM-SCP certification required or willingness to obtain within first year of employment.

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we’d love to hear from you.

About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The Account Manager is responsible for the oversight and ongoing management of their assigned clients. The Account Manager works with sales and the support teams to implement new or renewing accounts, ensuring that a high service level is met. The Account Manager will also work with high-level, key employees to maintain the ongoing client relationships. Being extremely knowledgeable about group benefits, having excellent problem resolution and negotiation skills is key. The Account Manager must also be personable, maintain a high-level of professionalism and be able to travel for client meetings.

Essential Duties and Responsibilities

Coordinate and conduct the implementation for new and renewing clients.

Coordinate strategy meetings and document collection with Business Consultant and Benefit Sales Consultant.

Market, analyze, and negotiate benefits and rates for all coverages.
Request renewal from carrier.

Conduct pre-renewal and renewal meetings (in person or via technology platform).

Negotiate renewals with carriers. Quote open market when necessary.
Deliver final renewal to client and finalize benefit selections.

Obtain applications and monitor benefit administration portals.

Ensure everything is submitted in a timely manner (at minimum 15 days prior to the effective date)

Perform first bill audits and host a meeting with client to recap open enrollment success and takeaways.

Ensure a high level of customer retention and satisfaction by building relationships with key contacts.

Ensure high levels of service are delivered to ALL clients:

High-level of professionalism and customer service to employees.

Provide 24-hour response times to requests, if resolution is not able to be obtained within 24 hours make sure to keep lines of communication open with client by providing status updates.

Education is key for all employees and key contact.

Ensure all clients are compliant with their benefits, contributions, etc.
Select filings of compliance documents

COBRA

Assist with ACA compliance

Medicare filings

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Personal qualities of integrity and credibility.

Must be able to work individually and as part of a team.

Must be able to use the utmost discretion in all presentations/correspondence and communication for staff, clients and all leadership.

Intermediate (or higher) knowledge of Microsoft Office and Adobe.

Work requires professional, written, and verbal communication and interpersonal skills.

Strong organizational skills with the ability to multi-task and prioritize to meet stated deadlines.

Knowledge of employee benefits, compliance, and payroll.

Must be able to read, analyze, and interpret Client, technical procedures, insurance regulations, and governmental regulations.

Ability to respond effectively to the most sensitive inquiries and complaints.

Ability to define problems, collect data, establish facts, and draw valid conclusions

Education & Experience

2- 5 years or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred

Bachelor's degree preferred.

Health and Life Insurance License mandatory.

Job Description

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

This role is responsible for internal corporate communication, and philanthropic program operations. The Comms and Philanthropy Manager is responsible for designing communication strategies, creating communication and content to deliver internal employees. The manager is also responsible for creating and operationalizing the Philanthropy programs, events, and driving philanthropy engagement opportunities for our employees and company. The manager balances strategy and operation and helps create strong company and employee culture through these initiatives.

Essential Duties and Responsibilities

Internal Communications

Develop and execute internal communication strategies that support company culture, leadership messaging, and organizational updates.
Draft, edit, and distribute internal emails, announcements, intranet content, and executive communications.
Collaborate with various departments and leadership teams to ensure consistent and timely messaging across the global organization.
Monitor employee feedback on external sites to help navigate response and resolution.
Support internal events such as town halls, employee recognition programs, and change management initiatives.

Philanthropic Program Management

Coordinate day-to-day operations of corporate philanthropy programs.
Manage initiatives such as volunteer days, donation matching, and cause campaigns.
Manage existing relationships with non-profit organizations and their community partners, while seeking and cultivating new relationships to expand the corporate community impact.
Track and report on program metrics, budgets, and impact assessments.
Serve as a liaison between the company and nonprofit award recipients.
Assist in developing storytelling content highlighting the company's social impact for internal and external audiences.
Develop and drive evaluation method to assess program benchmarks, strengths, and opportunities.
Work with Executive Leadership and Division Partner Presidents to understand the various served communities (on a global scale) to devise and implement new initiatives that increase Vensure's philanthropic footprint.

Knowledge, Skills, and Abilities

Exceptional communicator with strong writing, editing, and proofreading skills; able to tailor messages for diverse audiences and source compelling stories from employees.
Proven project manager with the ability to juggle multiple priorities, meet tight deadlines, and drive initiatives to completion.
Tech-savvy with proficiency in Microsoft Teams, SharePoint, Outlook, Excel, PowerPoint, and tools like Canva, Adobe Express, and email marketing platforms (e.g., Constant Contact).
Strategic thinker with a data-driven mindset; skilled in analyzing metrics to inform decisions and improve outcomes.
Experienced in philanthropy with a solid understanding of nonprofit collaboration, employee engagement, and social impact best practices.
Collaborative leader who empowers teams, fosters cross-functional partnerships, and inspires others to achieve shared goals.
Trusted advisor with a track record of influencing peers and leadership through thoughtful communication and strategic insight.
Agile and adaptable, thriving in fast-paced, deadline-driven environments while maintaining a positive, solutions-oriented approach.
Strong organizational and time-management skills, with a keen sense of urgency and prioritization.
Natural motivator and self-starter with the ability to connect with others, build trust, and cultivate a positive workplace culture.

Education & Experience

Experience: 4+ years of experience in English, communications, marketing, journalism, or related fields and/or 4+ years of experience in corporate philanthropy, nonprofit management, or related.

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The PEO Implementation Consultant is responsible for being a subject matter expert in the respective functional area. This role involves overseeing the client implementation process, coordinating with cross-functional teams, and ensuring compliance with relevant regulations, all while ensuring exceptional client experience.

Essential Duties and Responsibilities

Lead the client implementation process for new PEO clients, ensuring a seamless transition to our services.
Lead client's full implementation by understanding their requirements and configuring our PEO solutions to meet their needs.
Serve as the primary point of contact for clients during the implementation phase, addressing their concerns, answering questions, and providing expert guidance on system configuration and best practices.
Provide training and guidance to clients on how to use our PEO system effectively, ensuring a smooth transition and user adoption.
Troubleshoot and resolve any technical or process-related issues that arise during the implementation phase.
Collaborate with cross-functional teams, including Sales, Client Relations, and Payroll.
Act as a subject matter expert, staying up to date with industry trends, best practices, workflows, processes, complex client situations, and benefit regulations.
Identify opportunities for process improvement and efficiency gains in benefit implementations.
Other duties as required.

Knowledge, Skills, and Abilities

Excellent communication and interpersonal skills (both written and verbal), with the ability to establish rapport with clients and internal teams
Problem-solving mindset with the ability to analyze complex situations and provide effective solutions
Exceptional attention to detail and strong analytical skills to conduct data analysis and quality control assessments
Ability to effectively prioritize and re-prioritize as needed to meet changing business objectives and requirements
Must be able to maintain organization, prioritize, and adjust priorities to balance workloads appropriately with the urgency of tasks.
Must be able to remain calm under pressure and ensure communications remain professional in escalated or emotionally turbulent situations
Constantly assesses the neatness, accuracy, thoroughness of the work assigned.
Proven ability to work effectively with other, build strong team dynamics, and foster cooperation among team members.

Education & Experience

High School/GED or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) required.
At least 3 years of related work experience.
Proficiency in HR software and tools, specifically PrismHR.
Strong understanding of payroll and HR processes, regulations, and compliance requirements.
Proven experience in implementation, payroll, or a related field.
Proven track record of managing multiple implementation projects simultaneously and meeting deadlines.
Knowledge of relevant federal and state regulations pertaining to benefit administration.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Job Description
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary
The Client Benefits Implementation Consultant is responsible for being a subject matter expert in the respective functional area. This role involves overseeing the client implementation process, coordinating with cross-functional teams, and ensuring compliance with relevant regulations, all while ensuring exceptional client experience.

Essential Duties and Responsibilities
Lead the client implementation process for new PEO clients, ensuring a seamless transition to our services.

Lead client's full implementation by understanding their requirements and configuring our PEO solutions to meet their needs.
Serve as the primary point of contact for clients during the implementation phase, addressing their concerns, answering questions, and providing expert guidance on system configuration and best practices.

Provide training and guidance to clients on how to use our PEO system effectively, ensuring a smooth transition and user adoption.
Troubleshoot and resolve any technical or process-related issues that arise during the implementation phase.

Collaborate with cross-functional teams, including Sales, Client Relations, and Payroll.

Act as a subject matter expert, staying up to date with industry trends, best practices, workflows, processes, complex client situations, and benefit regulations.

Identify opportunities for process improvement and efficiency gains in benefit implementations.

Other duties as required.

Knowledge, Skills, and Abilities

Excellent communication and interpersonal skills (both written and verbal), with the ability to establish rapport with clients and internal teams
Problem-solving mindset with the ability to analyze complex situations and provide effective solutions
Exceptional attention to detail and strong analytical skills to conduct data analysis and quality control assessments
Ability to effectively prioritize and re-prioritize as needed to meet changing business objectives and requirements
Must be able to maintain organization, prioritize, and adjust priorities to balance workloads appropriately with the urgency of tasks.
Must be able to remain calm under pressure and ensure communications remain professional in escalated or emotionally turbulent situations
Constantly assesses the neatness, accuracy, thoroughness of the work assigned.
Proven ability to work effectively with other, build strong team dynamics, and foster cooperation among team members.

Education & Experience

High School/GED or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) required.
At least 3 years of related work experience.
Proficiency in HR software and tools, specifically PrismHR.
Strong understanding of payroll and HR processes, regulations, and compliance requirements.
Proven experience in implementation, payroll, or a related field.
Proven track record of managing multiple implementation projects simultaneously and meeting deadlines.
Knowledge of relevant federal and state regulations pertaining to benefit administration.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).