Market Research Analysts and Marketing Specialists

Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.

Protecting lives and property since 1985, WSFP and its subsidiaries specializes in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.

What we offer:

+ Health, Life, Dental and Vision Insurance

+ Employee Assistant Program

+ Flex Spending (FSA) (Cafeteria Plan) and HSA

+ 401(k) Plan – Matching up to 3%

+ Employee Stock Purchase Plan

+ Profit Sharing Plan

+ Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave

+ Paid Holidays

+ Tuition Reimbursement

+ Annual Discretionary Bonus

+ Employer Paid Life Insurance

+ Gym membership reimbursement

Fire Protection Project Manager and Designer

This individual will design, coordinate, and project manage the fire sprinkler systems for commercial, industrial, and residential buildings. He or she will design and create the finished representation for the sprinkler systems using drawing and drafting skills and tools. The drawings produced will be used as a guide by every other link in the chain of construction, both on-site and in the office. This person will have responsibility for the initial planning of a project including scheduling of time, creating material stock listing, analyzing changes, and solving problems.

Job Responsibilities

+ Review construction contract documents and coordinate with sub-contractors and General Contractor/owner to gather the required information to design the project’s sprinkler system

+ Through use of analytical thinking and problem solving, determine construction feasibility and systems possibilities

+ Create detailed drawings through extensive use of AutoCAD, AutoSprink, or HydraCAD type programs

+ Create stock list for all material required throughout the project

+ Perform hydraulic calculations

+ Develop initial schedules for preliminary project work

+ Maintain design historical records and historical records for all functions for future use

+ Develop positive and ongoing relationships with customers to ensure company is meeting customers’ expectations

+ Coordinate with other departments within office to ensure proper handover of job information

+ Conduct long range project planning and scheduling

+ Monitor and manage projects to comply with safety, quality, productivity, and profitability requirements

+ Directly manage field labor force of assigned project to assure maximum productivity

+ Track employee hours and crew mix rates for each project

+ Ensure proper staffing is in place on each project

+ Identify changes in projects that impact cost, schedule, or labor requirements

+ Make sure change orders/change estimates are completed in timely manner

+ Prepare and monitor project billings for accuracy and maintenance of a positive cash flow

+ Continually monitor progress of projects; review reports to ensure compliance with schedule and budgetary guidelines

+ Assist/lead during field check stage of the project

+ Forecast future manpower requirements

+ Oversee work of subcontractors

+ Ensure work complies with codes and permits

+ Administer construction contracts, approve work quality and payment requests

+ Report to owner and general contractor about progress and any necessary modifications required

+ Recommend improvements in project management procedures and overall company business practices

Job Qualifications

+ Construction Management degree or applicable other degree from a technical school or college

+ NICET certification. Either “In Training”, or NICET Level I, II, III, or IV certified.

+ Demonstrated ability with AutoCAD, AutoSprink, HydraCAD, or other specialized fire sprinkler layout software

+ Proven ability and track record of performing work in a timely manner and meeting deadlines

+ Three years successful construction industry experience with knowledge of Fire Protection industry

+ Supervisory experience is a plus

+ Three years experience in commercial. industrial, and residential design is preferred

+ Detail-oriented and skilled in free hand and mechanical lettering and drawings

+ Willing to coordinate and work well with others

+ Excellent communication skills-written and verbal

+ Ability to regularly travel overnight, with or without reasonable accommodation

+ Willing to pass a post-offer drug test, background and reference check

A ll qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin or status as a qualified individual with a disability or protected veteran.

VEVRAA Federal Contractor

**Manager, Customer Experience and Advocacy - Market Research**

Company **Tucson Electric Power**

Location **Tucson, AZ**

Requisition ID **5777**

**About Us**

UNS Energy Corporation (http://www.uns.com) , headquartered in Tucson, Arizona, is a subsidiary ofFortis Inc. (https://www.fortisinc.com) , the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

**Your Employer of Choice**

Our culture is rooted inshared core values (https://www.tep.com/careers/#values) that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference. Be Part of Our Story.

We create opportunities for employees to thrive through:

+ **Continual growth:** In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.

+ **Active Engagement:** We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.

+ **Total compensation:** UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

Hear from some of our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) .

**Job Description - Manager, Customer Experience and Advocacy - Market Research**

Be Part of Our Story (https://docs.tep.com/rewarding-careers/)

Are you a storyteller? Do you have experience with analyzing data, finding the "why", and delivering the story? Are you ready to guide our company in making strategic decisions based on comprehensive customer research? If so, we have an exciting opportunity for you to join our team as a Customer Experience & Advocacy Manager, leveraging your expertise in marketing, research, and analytical thinking.

What you will do:

+ Lead the design, execution, and analysis of both quantitative an qualitative customer research initiatives.

+ Collaborate with cross-functional teams to understand customer needs, preferences, and behaviors related to products, pricing, and channels.

+ Develop comprehensive insights that guide strategic decisions by uncovering the 'why' behind customer behaviors.

+ Utilize your analytical skills to transform raw data into meaningful narratives and predictions that drive customer-centric actions.

+ Spearhead the creation of insightful infographics and presentations to effectively communicate research findings to various stakeholders.

What you bring:

+ 10 - 15 years proven experience in customer experience management, marketing research, or related roles.

+ Expertise in translating data into compelling visualizations, infographics, and presentations.

+ Proficiency in both quantitative and qualitative research methodologies.

+ Strong analytical skills with the ability to extract actionable insights from complex data sets.

+ Excellent communication skills, capable of conveying complex information in an easily understandable manner.

*Full job description*

**Position Description**

Manages, directs and leads a team responsible for developing and executing engagement strategies for TEP, UNSE and UNSG’s Commercial and Residential customers that enhance the customer’s overall experience. The strategy(s) are based on the Voice of the Customer and leverage customer feedback into actionable responses that increase customer satisfaction. The team will be responsible for providing insight to company leadership on best practices for strategic planning, market segmentation, and general oversight of customer satisfaction measures and implementation. The leader will assist with fostering a customer-centric mindset throughout US and ensure that all customer programs, services, and interactions are aligned and executed with a single-voice across all departments. It will successfully integrate an ‘outside-in’ mindset and ensure all customer programs, services and interactions are aligned and executed successfully to facilitate commercial growth and increase customer satisfaction, drive customer engagement, and uncover new revenues. Overall, the Manager and the team works closely across multiple business units to develop and implement initiatives that present a more integrated and considerate face to the marketplace, reduce the effort customers expend to do business with TEP/UES, facilitate profitable growth, increase customer loyalty, and decrease customer complaints. The Manager utilizes the Customer Experience governance process and structure to gain alignment for customer strategy throughout UNS. The Manager leads the Customer Support Group level for the CX governance process.

The Manager and team conduct research, analyze, implement, and ensure measurement of performance of profitable products, services and programs which meet the needs of customers. Manager stays current with technology trends and incorporates them into departmental capabilities where cost effective and appropriate to increase customer satisfaction successfully to facilitate commercial growth and increase customer satisfaction, drive customer engagement, and uncover new revenues.

The Manager fosters a team environment that thrives through living their mission and demonstrating the UNS values. By relying on strong leadership principles and business acumen, they do the right thing. Cross company collaboration and a willingness to assist by sharing knowledge and resources creates a team that actively participates in achieving operational excellence across the company. Continuous learning is modeled and encouraged. The Manager successfully motivates team members to provide extra value with each initiative. Active engagement is achieved through showing respect and listening to all employees, creating a safe place to share opinions, and demonstrating that our differences make us stronger.

**Position-Related Responsibilities**

+ Manages, directs, and leads the Customer Experience and Advocacy team.

+ Ensures Customer teams are communicating and soliciting feedback from other company departments regarding Customer insight and engagement. Utilizes the CX governance structure.

+ Ensures Customer Experience and Advocacy is aware of Customer Initiatives Company wide and helps all customer initiatives build on one another. Utilizes the CX governance structure.

+ Actively supports Corporate Communication with approved Customer communications and outreach.

+ Advocates for our customers in an effort to “make it easier to do business with the companies” by recommending and facilitating strategic changes.

+ Defines, develops, and oversees implementation of a portfolio of initiatives designed to improve the customer experience across the organization by leading the CX Support Team within the CX governance structure.

+ Works cross-functionally with business partners to affect change via people, policy or system changes with the customer in mind while effectively collaborating with leaders across the company.

+ Facilitates workshops, sessions, and meetings skillfully leading diverse teams through discovery, co-creation, and recommendations.

+ Drives focus, prioritization, execution, and accountability for identifying and fixing the most impactful customer experience gaps for residential and commercial segments as measured by increases in customer satisfaction scores.

+ Key provider and manager for customer analytics; leverages customer data to identify key opportunities for improving the customer experience and increasing customer satisfaction. Oversees primary research initiatives for customer satisfaction and other customer tracking studies.

+ Improves and enhances team engagement and empowerment to reduce customer complaints.

+ Partners with Marketing, Transmission and Distribution, IT, HR and Customer Service organizations to drive connectivity between customer experience, customer care and customer satisfaction initiatives.

+ Collaborating with Emerging Technology & Innovation, ensures corporate success in existing regulated and/or unregulated energy markets by anticipating customers’ needs and providing logical, consistent, relevant products, services and programs that address specific market segments, are financially beneficial to the Company, and differentiates the Company internally and externally as a customer-driven organization.

+ Contributes to the promotion, leadership, and management of all commercial and business strategies among the UNS Energy utilities.

+ Leverages knowledge of industry best practices and regulatory changes to establish business objectives that meet the changing environment by establishing professional relationships with regulators, key customers, other publics, vendors, and consultants.

+ Develops and aligns Customer KPIs within PEP measurement framework.

+ Develops expert knowledge and understanding of TEP’s and UES’ commission approved Rules & Regulations, company policies and tariffs.

+ Represents the Company at various industry meetings, conferences, and events. Communicates appropriate corporate and management information to team.

+ Views the customer comprehensively across all UNS companies; recommends customer strategic direction.

+ Manages customer intelligence.

+ Encourages strategic solutions through cross-functional participation.

+ Travels as necessary.

**Knowledge, Skills & Abilities**

_(Equivalent combination of education and experience will be considered.)_

+ Working knowledge of electric industry – demand energy, electric energy options (i.e. self-generation), ACC and FERC regulatory issues, deregulation, electric pricing.

+ Working knowledge of the technical principles of electric delivery systems and their impact on commercial customer processes and energy needs

+ Must have the ability to understand the customer’s business processes and related energy needs and translate them into smart strategic initiatives.

+ Must have strong business acumen and a track record of successful decision making.

+ Must have knowledge of CX principles, strategies and successful tactics and experience applying them.

+ Must have experience developing hypothesis, researching, analyzing data, and making data-based recommendations and the ability to teach these skills to others.

+ Must have excellent written and verbal communication skills and the ability to work effectively with customers and cross-functionally at all levels of company personnel.

+ Demonstrated ability to work independently, as well as in a team environment

+ Ensure that the Company’s management principles, policies and programs are consistently practiced and continually support the Affirmative Action Plan.

+ Establish and monitor annual budgets.

+ Hire, motivate, lead, coach and develop team members. Lead in a manner that fosters full engagement for each team members.

+ Ensure DEI principles are practiced

+ Ensure that the Performance Management program is administered uniformly and effectively.

**Minimum Qualifications**

+ Bachelor’s degree in finance, economics, applied mathematics, business, marketing, engineering, or related field.

+ 10-15 years of relevant experience with exhibited technical competence, or equivalent combination of education and experience

+ Strong business acumen

+ Requires excellent verbal and written skills, public speaking, and strong interpersonal skills.

+ Requires strong management and leadership abilities.

**Preferred Qualifications**

+ Master’s degree in management, research, or related field

+ 10 – 15 years of relevant experience in the utility industry with exhibited technical competence, or equivalent combination of education and experience.

+ Customer Experience certification or demonstrated experience.

+ Through knowledge or regulatory recovery process, communications, personnel procedure, budgeting and general company policies and procedures.

**Pay Rate:** $125,000 - $150,000/yr+ Depending on experience

**All job offers are contingent on successful completion of a pre-employment drug screen and background check.**

California Job Applicants -click here (https://www.tep.com/california-job-applicant-and-independent-contractor-privacy-notice/) to see our Job Applicant Privacy Notice.

**Overview**

**PAY** : $68,000.00 Annually

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit 2024-Recruitment-Staff-Mgmt-11.6.23.pdf (abm.com) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

**Position Responsibilities**

Will be responsible for multiple locations.

Responsible for maintaining positive customer relations from property management level up to senior executive level. Supports ABM activities in budget preparation and vendor/contactor oversight and is responsible to help manage cost and to identify and institute cost savings projects.

Provides on-going oversight and support for ABM administration, budgetary and financial procedures, processes and standards. Responsible to develop, enhance and submit various professional level written reports, surveys, correspondence on a timely basis. Supports and assists in development of new business opportunities for ABM.

Reports daily to ABM Branch Manager and executive levels of the organization. Interacts with various organizational support elements including administrative, human resources, financial, quality control and safety departments.

Will supervise a staff.

Responsible for making daily deposits.

Audit tickets/reconcile transient revenue from pay stations.

Payroll reporting.

Prepare monthly financial reports.

Facility maintenance including repairs, proposals and project management.

Perform other duties as assigned or requested.

**Knowledge, Skills & Abilities**

A minimum of one to three years’ experience in the field and prior management experience in facility/janitorial management is preferred.

Must have knowledge of MS Office Applications including word, excel, outlook and PowerPoint.

Good verbal and written communication skills.

Able to work well in a customer focused team environment.

REQNUMBER: 99961

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .

**Duties and Responsibilities**

+ Conducts research and carries out quantitative and qualitative analysis and develops written reports of findings for fire/EMS consulting studies

+ Uses knowledge of current fire and EMS industry best practices, standards, and regulations to inform development of findings and recommendations

+ Presents findings and recommendations to clients and stakeholders

+ Manages project tasks, deliverables, and timelines. Communicates any issues to project managers and recommends solutions

+ Hosts client and team meetings via online platforms, including stakeholder interviews

+ Leads and participates in client on-site visits

+ Maintains positive client relationships

+ Prepares a wide range of written materials for client management, business development, and marketing including presentations, responses to request for proposals, quotes, blog posts, and sales initiatives

+ Contributes to business development efforts through relationship management, participation in industry associations, attendance and conference presentations, and identifying new market opportunities to expand services within the public safety industry.

+ Provides administrative and technical support.

+ Assembles and coordinates project staff, manages resource allocation

+ Tracks project deliverables using appropriate tools

+ Provides direction and support to project team

+ Responsible for Quality assurance

+ Constantly monitors and reports on progress of the project to all stakeholders

+ Presents reports defining project progress, problems and solutions

+ Implements and manages project changes and interventions to achieve project outputs

+ Responsible for Project evaluations and assessment of results

**Required Skills**

+ Analytical and problem-solving skills, including ability to: analyze and present data, identify findings, and define recommendations

+ Strong technical writing and research

+ Exceptional organizational, interpersonal and verbal communication skills

+ Planning and organizing

+ Decision-making, influencing, leading, and delegation

+ High level of knowledge related to current Fire/EMS service delivery, industry standards and best practices, and key challenges faced by fire/EMS agencies

+ Ability to multi-task and manage several projects simultaneously

+ Work effectively both independently and in teams

+ Client relationship building and customer service

**Qualifications**

+ Bachelor’s degree or equivalent experience required

+ 15+ years of fire service and/or EMS industry full-time experience, with at least 5 years direct orcommensurate management-level experience (overseeing programs, divisions, or workforce) within fire departments and/or EMS agencies at the chief officer or manager/director level. Provenexperience with people management, strategic planning, risk management, and change management.

+ Comprehensive knowledge of fire service and EMS industry operations including applicable standards and best practices.

+ Experience conducting data analysis to understand agency operations, and writing (internal and/orexternal) technical reports to identify findings and recommendations to help improve operations and service delivery for public safety organizations.

+ Experience with development of innovative fire/EMS delivery programs.

**Preferred Qualifications**

+ Proven experience in a Fire/EMS consulting role that involves leading projects and developing final reports

+ Participation with fire/EMS organizations or associations at the local, state or national level.

**​**

**Certifications**

+ Current or previous fire/EMS credentials (i.e., paramedic, fire officer, emergency management).

**Working Conditions**

+ Remote work, up to 25% travel for client on-site visits, conferences, and meetings.

**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.**

\#LI-remote

**Remote Work Statement:**

This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:

+ be available during your set working hours.

+ have a safe, private, and distraction-free environment in which to complete your work, and

+ be able to give your full attention to the completion of your PCG job duties.

​

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.

We are accepting applications on an ongoing basis until filled.

As required by applicable law, PCG provides the following reasonable range of compensation for this role: $80,000 to $125,000.

**Compensation:**

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

**EEO Statement:**

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Learn what makes QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4)

**Who we are:**

It's pretty exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.

QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

The **Development Project Manager – Mechanical Subject Matter Expert (SME)** is primarily responsible for providing technical expertise and guidance on a given project(s) in their related field. The Project Manager will interact daily with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff and should have both written and oral communication skills commensurate with this level of regular communication.

KEY JOB RESPONSIBILITIES

+ Review drawing packages for adherence to design standards.

+ Collaborate with internal and external design teams to evaluate designs to ensure they meet the established design standards, local code requirements, and requirements of the local AHJs.

+ Partner with internal and external stakeholders to define project scope requirements, deviations from the standards, and communicating requirements with the design team.

+ Work with construction, commissioning, and risk management teams to answer requests for information and value engineering queries.

+ Collaborate with the procurement team to review OFCI equipment submittals for compliance with the standard design criteria.

+ Support project teams in resolving design issues discovered during construction and commissioning phases.

+ Work closely with strategic procurement team on equipment procurement

+ Work with consultants to develop and review interior and exterior Computational Fluid Dynamics (CFD) models for adherence to the design standards.

+ This position will require 25% travel.

BASIC QUALIFICATIONS

+ Bachelor’s degree in mechanical engineering or an equivalent engineering degree in a related field with at least 3 years additional experience in mechanical design engineering or the construction industry.

+ Minimum of 5 years of experience in design engineering or the construction industry, related to all aspects of Mechanical, including hydronics, air side duct design, plumbing, and fire protection design.

+ 2+ years of experience applying local codes, ICC requirements, and other Mechanical industry standards, procedures, and methodologies.

PREFERRED QUALIFICATIONS

+ Experience designing mechanical systems for Data Centers, construction, operations, and/or facility maintenance.

+ Project Management or Project Lead experience in large-scale projects.

+ Experience with Computational Fluid Dynamics (CFD) analysis and modeling.

+ Direct experience in the construction of data centers, critical medical, industrial, construction, oil and gas, or large-scale mechanical and power systems.

+ Strong knowledge of ICC codes, and other Mechanical industry standards, procedures, and methodologies

+ Experience with performance-based alternatives to prescriptive mechanical design

+ Advance knowledge of mechanical engineering systems and their integration into mission-critical environments.

+ Basic multidisciplinary knowledge of mission critical systems, design process, pre-construction requirements, and the construction process.

+ Proven ability to communicate complex technical issues to senior leadership or non-engineers.

+ Professional Engineering license preferred, not required

KNOWLEDGE, SKILLS, AND ABILITIES

+ Excellent interpersonal skills with the ability to interface with all levels of the organization

+ Must be a capable, proven team player that both fosters and operates well within internal and external team environments.

+ Able to solve problems at a tactical and functional level

+ Strong Verbal and Written Communication Skills

+ Ability to manage multiple projects simultaneously

**The Perks (and these are just a few):**

+ QRest Sabbatical

+ Employee Stock Purchase

+ QTS scholarship for dependents

+ Eagle Club award trip eligibility

+ Paid volunteer days

+ Tuition assistance, parental leave and military leave assistance

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

QTS Data Centers was built around the Core Values of Integrity, Character, and Trust. We prioritize family, faith and community involvement while leading with strong, honorable, and principled behavior. We started this journey in 2003 when our CEO, Chad Williams, purchased his first data center in Overland Park, KS. Humble beginnings that have led to 35+ data centers and growing. Recently privatized in a $10 billion transaction with Blackstone, one of the most notable real estate investments companies in the world, QTS is positioned to execute on a global expansion initiative and we are looking for the best and brightest to join our team.

At QTS, we’re fearlessly leading the way by redefining what it means to be a data center provider. QTS is entrusted with providing world-class data center solutions to enterprises, government agencies as well as the largest and fastest growing technology companies in the world. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re innovating to stay ahead of the curve.

We are powered by people.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

+ Roth and Traditional 401(k) matching contributions with immediate vesting

+ Every employee is bonus or commission eligible

+ Generous PTO Accrual plus additional Paid Volunteer Days

+ Paid Holidays Annually/Holiday compensation when worked

+ Pet and Legal Insurance

+ Q-Rest Sabbatical Program

+ Q-Anniversary Service Award Program

+ Parental Leave for primary and secondary caregivers

+ Military Benefits Package

+ QTS Charitable Matching Gift Program

+ QTS Scholarship for Employee Dependents

+ QTS Crisis Fund

+ Wellness Program

+ Tuition Reimbursement Program

Learn what makes QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4)

**Who we are:**

It's pretty exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.

QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

The **Development Project Manager – Electrical Subject Matter Expert (SME)** is primarily responsible for providing technical expertise and guidance on a given project(s) in their related field. The Project Manager will interact daily with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff and should have both written and oral communication skills commensurate with this level of regular communication.

KEY JOB RESPONSIBILITIES

+ Review drawing packages for adherence to design standards.

+ Collaborate with internal and external design teams to evaluate designs to ensure they meet the established design standards, local code requirements, and requirements of the local AHJs.

+ Partner with internal and external stakeholders to define project scope requirements, deviations from the standards, and communicating requirements with the design team.

+ Work with construction, commissioning, and risk management teams to answer requests for information and value engineering queries.

+ Collaborate with the procurement team to review OFCI equipment submittals for compliance with the standard design criteria.

+ Support project teams in resolving design issues discovered during construction and commissioning phases.

+ Work closely with strategic procurement team on equipment procurement

+ Work with consultants to develop and review Short Circuit, Coordination, and Arc Flash studies (SCCAF) for adherence to the design standards.

+ This position will require 25% travel.

BASIC QUALIFICATIONS

+ Bachelor’s degree in electrical engineering or an equivalent engineering degree in a related field with at least 3 years additional experience in electrical design engineering or the construction industry.

+ Minimum of 5 years of experience in design engineering or the construction industry, related to all aspects of Electrical, including power systems design, redundant systems, short circuit, coordination, and arc flash analysis.

+ 2+ years of experience applying local codes, NEC requirements, and other Electrical industry standards, procedures, and methodologies.

PREFERRED QUALIFICATIONS

+ Experience designing electrical systems for Data Centers, construction, operations, and/or facility maintenance.

+ Project Management or Project Lead experience in large-scale projects.

+ Experience with Short Circuit, Coordination, and Arc Flash analysis and modeling.

+ Direct experience in the construction of data centers, critical medical, industrial, construction, oil and gas, or large-scale mechanical and power systems.

+ Strong knowledge of NEC, and other Electrical industry standards, procedures, and methodologies

+ Experience with performance-based alternatives to prescriptive electrical design

+ Advance knowledge of electrical engineering systems and their integration into mission-critical environments.

+ Basic multidisciplinary knowledge of mission critical systems, design process, pre-construction requirements, and the construction process.

+ Proven ability to communicate complex technical issues to senior leadership or non-engineers.

+ Professional Engineering license preferred, not required

KNOWLEDGE, SKILLS, AND ABILITIES

+ Excellent interpersonal skills with the ability to interface with all levels of the organization

+ Must be a capable, proven team player that both fosters and operates well within internal and external team environments.

+ Able to solve problems at a tactical and functional level

+ Strong Verbal and Written Communication Skills

+ Ability to manage multiple projects simultaneously

**The Perks (and these are just a few):**

+ QRest Sabbatical

+ Employee Stock Purchase

+ QTS scholarship for dependents

+ Eagle Club award trip eligibility

+ Paid volunteer days

+ Tuition assistance, parental leave and military leave assistance

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

QTS Data Centers was built around the Core Values of Integrity, Character, and Trust. We prioritize family, faith and community involvement while leading with strong, honorable, and principled behavior. We started this journey in 2003 when our CEO, Chad Williams, purchased his first data center in Overland Park, KS. Humble beginnings that have led to 35+ data centers and growing. Recently privatized in a $10 billion transaction with Blackstone, one of the most notable real estate investments companies in the world, QTS is positioned to execute on a global expansion initiative and we are looking for the best and brightest to join our team.

At QTS, we’re fearlessly leading the way by redefining what it means to be a data center provider. QTS is entrusted with providing world-class data center solutions to enterprises, government agencies as well as the largest and fastest growing technology companies in the world. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re innovating to stay ahead of the curve.

We are powered by people.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

+ Roth and Traditional 401(k) matching contributions with immediate vesting

+ Every employee is bonus or commission eligible

+ Generous PTO Accrual plus additional Paid Volunteer Days

+ Paid Holidays Annually/Holiday compensation when worked

+ Pet and Legal Insurance

+ Q-Rest Sabbatical Program

+ Q-Anniversary Service Award Program

+ Parental Leave for primary and secondary caregivers

+ Military Benefits Package

+ QTS Charitable Matching Gift Program

+ QTS Scholarship for Employee Dependents

+ QTS Crisis Fund

+ Wellness Program

+ Tuition Reimbursement Program

**Requisition ID:** 173994

**Job Level:** Senior Level

**Home District/Group:** Kiewit Power Engineering

**Department:** Design Engineering

**Market:** Power

**Employment Type:** Full Time

**Position Overview**

At Kiewit, we are always working to improve our processes, performance, and vision to better serve our customers. As an Engineering Project Manager, you’ll establish a culture to inspire a highly capable, committed and engaged team of multi-discipline engineers and designers. By driving communication, providing technical expertise and establishing project goals, you’ll help push the team to its greatest potential with a relentless passion for improvement, while delivering project success through scope, schedule and budget.

**District Overview**

Kiewit Engineering Group, Inc is a full-service consulting and engineering firm serving the infrastructure and engineering markets. Our combined staff of more than 3,000 engineers and design professionals have expertise that spans all major engineering disciplines to serve transportation, power, water/wastewater, mining, building, and oil, gas & chemical markets. Backed by 140 years of construction experience, our construction-driven engineering focuses on constructability and safety in the earliest phases of projects to ensure on-time and on-budget project delivery.

Our rapidly growing Power district, which includes structural, civil, piping, mechanical, process, process safety, electrical, instrument and control disciplines, is a multi-faceted division of Kiewit with best-in-class technical expertise focused on the EPC delivery model for power facilities. We offer a variety of engineering services, including owner's engineering, project development, detailed engineering and design, construction management and plant services. Our engineering teams bring power projects to life across North America in the following areas:

• Gas-fired generation

• Power delivery

• Environmental retrofits

• Renewables and new technology

• Water/wastewater

We are a high performing team of engineers and designers that develop projects through the project life-cycle engaging exciting projects throughout North America. Our staff leads the power markets engineering process and collaborates with Kiewit’s construction teams to approach construction-driven engineering with a focus on safe, cost-effective, and innovative designs that achieve client expectations and further Kiewit’s legacy of excellence.

**Location**

This position will be based out of our office in Phoenix, AZ with opportunity for hybrid flexibility. The ability to travel at least 20% to client and project locations within the region is expected.

**Responsibilities**

• Overall management of the internal project design team(s)

• Has a detailed understanding of all contractual obligations for the project to ensure contract design requirements are met

• Facilitates effective communication between design and construction project leadership

• Communicates project design and performance status with Clients and permitting agencies

• Ensures proper coordination of technical details across multiple engineering disciplines

• Supports Business Development activities including RFP reviews, proposals, project estimates, engineering fee estimates, etc.

• Resolves conflicts that arise through partnering with design team, clients, and construction

• Supports construction priorities and ensures their implementation through the design

• Plans and communicates needs for Kiewit Engineering resources to support projects

• Manages and interprets data and results for multiple projects

• Responsible for meeting project engineering schedules and budgets

• Identifies current and future risks along with mitigation strategies

• Consolidates best practices from project execution

\#LI-SM1

**Qualifications**

• Bachelor's Degree in Engineering or related engineering degree

• A minimum of 7 years’ experience in project management

• Ability to mentor technical staff and foster a team environment

• Strong organizational and time management skills

• Strong written and verbal communications skills

• Attention to detail, with the ability to recognize discrepancies

• Strong work ethic and willingness to do what it takes to get the job done

• Ability to work independently as well as part of a team

Other Requirements:

+ Regular, reliable attendance

+ Work productively and meet deadlines timely

+ Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.

+ Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.

+ Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.

+ May work at various different locations and conditions may vary.

We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

​

Company: Kiewit

**Overview**

GovCIO is currently seeking aJr. Project Managerto become a subject matter expertand leaderon our FCMT Team, supporting a specific effort to reduce the exposure and use of Veteran PII. This position works closely with the Sustainment and Integration Teams for FCMT, under the VRE PSES Program. This position is fully remote, full time and available to candidates within the Continental United States (CONUS).

**Responsibilities**

GovCIOis seeking a candidate for the position of Jr. Project Manager to support the Department of Veterans Affairs BAM Portfolio.The Jr. Project Manager will be a hands-on leader who will be responsible for day-to-day oversight of multiple sub-sections of projects.The Jr. Project Manager willbe responsible forassistingthe Project Managers with client needs, that are often evolving; flexibility and forward-thinking views are important for success.

+ Reports project progress to management.

+ Responsible for addressing employee and work-related issues relevant to the project effort.

+ Arrangeslogisticsfor meetings, conferences, training, and project-relatedscrum ceremonies.

+ Organizes project meetings and prepares the necessary materials, including reports, presentations,agendas,and other meeting collateral.

+ Transcribes and records key decisions and action items resulting from meetings.

+ Gathers, compiles and reports on information relevant to the project.

+ Analytical and investigation skills crafting solutions to challenging problems or issues.

+ On-time completion of deliverables.

+ Identifyand mitigate risks to the project, and escalate project risks to Project Manager.

**Qualifications**

**Required Skills and Experience:**

+ Bachelor's with 0 - 2 years (or commensurate experience)

+ Experienceworking on a team towards a common goal.

+ Strongproblem-solvingskills.

+ Competence inMicrosoft Suite.

+ Strong verbal and written skills.

+ Positive attitude and willingness to step in, where needed.

**Preferred Skills and Experience**

+ Experience working in an IT environment

+ Certifications such as CAPM, CSM, CSPO etc.

+ Experience with Jira and Confluence

+ Experience with Microsoft Dynamics

+ Experience managing employees and guiding towards success.

**Clearance Required**

+ Ability to obtain or maintain a Public Trust clearance

**Company Overview**

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

**Posted Salary Range**

USD $55,000.00 - USD $65,000.00 /Yr.

Submit a referral to this job (https://careers-govcio.icims.com/jobs/4882/jr.-project-manager-%28remote%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473)

**Location** _US-Remote_

**ID** _2024-4882_

**Category** _Information Technology_

**Position Type** _Full-Time_

**ADP is hiring an Implementation Project Manager.**

Well, this may be the role for you. Ready to make your mark?

As an **Implementation Project Manager** , you will be responsible for executing the "OneADP" project management methodology for all assigned projects spanning multiple products and business units. Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversee development, communication, control and execution of project plans in a manner consistent with the framework of the "OneADP" solution delivery and ensures client needs are satisfied by delivering projects with a high degree of quality. Ensures goals are met by client and ADP Project Team Members who may represent multiple business units including Implementation Specialists, Trainers, Sales Representatives, Client Services Representatives, vendors and others by ensuring they understand and adhere to key timeframes and quality goals. As directed by the Implementation Executive, drives associate mentorship, and participates in stretch assignments/projects in support a virtual Resource Management Team.

+ Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. Adheres to project management standards of overall methodology, tools and implementation processes.

+ Collaborates and maintains project control: Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and business unit associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, Develops and executes appropriate client conversion strategies.

+ Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. Adheres to project management standards of overall methodology, tools and implementation processes.

+ Collaborates and maintains project control: Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and business unit associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, status reports, and issue and resolution logs to ensure processes are followed and goals achieved, including the timely completion of milestones. Coordinates the new client transition process at the conclusion of the implementation for each product purchased. Ensures that all necessary documentation is properly distributed to facilitate the ongoing support of complex client solutions.

+ Gains commitment, alignment and engagement from all Project Team Members in pursuit of Resource Services' mission, vision and values of providing integrated solutions and World Class Service. Accountable for influencing and managing the collective performance of an Implementation Project Team that includes Implementation Consultants and may span multiple business units (i.e. Retirement Services, FSA/COBRA, Concur, TLM, 3rd-party vendors, etc.)* Internal and external relationships: Manages the client relationship at the most senior level within the client organization and acts as single point of contact and escalation for all key project stakeholders: clients, Sales and ADP Project Team Members. Maintains the Project Team's focus on exceeding client expectations.

+ Participates in departmental or Implementation Center task force teams and councils that focus on improving processes, strategic initiatives, acquisitions, stretch assignments and collaboration opportunities with other BU's. Results oriented with proven statistical success and seasoned leadership and mentorship skills and abilities.

+ Sales Partnership/Alignment: Aligns with and supports expectations and communications established by Sales. Accurately assesses and monitors client expectations to ensure positive outcomes. Identifies and overcomes objections, clarifies expectations, confirms client understanding of both deliverables and timeframes and involves Sales as necessary to reset expectations. Incorporates and prioritizes the ADP Value Proposition in project strategy. Leads and gains commitment from client and ADP Project Teams to implement with a concurrent approach, meeting and exceeding clients' integrated solution and value proposition objectives. *Meets with prospects to discuss the implementation process. Serves as a liaison with Sales/System Consultants to set proper expectations.

+ Product Support: Assists Regional product groups in development of new processes, tools and collateral. Participates in task forces and stretch assignments.

To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

**A little about ADP** : We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI\_Videos

Ready to #MakeYourMark? **Apply now** !

**To learn more about Implementation at ADP, watch here:** https://adp.careers/Client\_Services\_Videos

**WHAT YOU'LL DO** : Responsibilities

What you can expect on a typical day:

+ Implement Clients. You'll create exceptional Implementation experiences for each product or service. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.

+ Implement ADP Technologies and Products. You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.

+ Partner Internally. You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.

+ Multi-Task & Communicate. You will work on multiple time-sensitive follow-ups/projects at the same time. You will share essential information with clients and internal teams.

+ Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of calls, emails, etc.

**TO SUCCEED IN THIS ROLE** : Requirements

+ 3 -- 5 years of client service, customer service, or consulting experience.

+ Prior project management experience is not required; we will train you to be successful!

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

+ Experience noted above, OR

+ Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**

+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

+ **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.

+ **Grow your career** in an agile, dynamic environment with plenty of opportunities to progress.

+ **Continuously learn** through ongoing training, development, and mentorship opportunities.

+ **Be your healthiest** . Best-in-class benefits start on Day 1 because healthy associates are happy ones.

+ **Focus on your mental health and well-being** . We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

+ **Join a company committed to giving back** and generating a lasting, positive impact upon the communities in which we work and live.

+ **Get paid to pay it forward** . Company-paid time off for volunteering for causes you care about.

What are you waiting for? **Apply today!**

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

**ADP is hiring an Implementation Project Manager.**

Well, this may be the role for you. Ready to make your mark?

As an **Implementation Project Manager** , you will be responsible for executing the "OneADP" project management methodology for all assigned projects spanning multiple products and business units. Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversee development, communication, control and execution of project plans in a manner consistent with the framework of the "OneADP" solution delivery and ensures client needs are satisfied by delivering projects with a high degree of quality. Ensures goals are met by client and ADP Project Team Members who may represent multiple business units including Implementation Specialists, Trainers, Sales Representatives, Client Services Representatives, vendors and others by ensuring they understand and adhere to key timeframes and quality goals. As directed by the Implementation Executive, drives associate mentorship, and participates in stretch assignments/projects in support a virtual Resource Management Team.

+ Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. Adheres to project management standards of overall methodology, tools and implementation processes.

+ Collaborates and maintains project control: Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and business unit associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, Develops and executes appropriate client conversion strategies.

+ Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. Adheres to project management standards of overall methodology, tools and implementation processes.

+ Collaborates and maintains project control: Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and business unit associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, status reports, and issue and resolution logs to ensure processes are followed and goals achieved, including the timely completion of milestones. Coordinates the new client transition process at the conclusion of the implementation for each product purchased. Ensures that all necessary documentation is properly distributed to facilitate the ongoing support of complex client solutions.

+ Gains commitment, alignment and engagement from all Project Team Members in pursuit of Resource Services' mission, vision and values of providing integrated solutions and World Class Service. Accountable for influencing and managing the collective performance of an Implementation Project Team that includes Implementation Consultants and may span multiple business units (i.e. Retirement Services, FSA/COBRA, Concur, TLM, 3rd-party vendors, etc.)* Internal and external relationships: Manages the client relationship at the most senior level within the client organization and acts as single point of contact and escalation for all key project stakeholders: clients, Sales and ADP Project Team Members. Maintains the Project Team's focus on exceeding client expectations.

+ Participates in departmental or Implementation Center task force teams and councils that focus on improving processes, strategic initiatives, acquisitions, stretch assignments and collaboration opportunities with other BU's. Results oriented with proven statistical success and seasoned leadership and mentorship skills and abilities.

+ Sales Partnership/Alignment: Aligns with and supports expectations and communications established by Sales. Accurately assesses and monitors client expectations to ensure positive outcomes. Identifies and overcomes objections, clarifies expectations, confirms client understanding of both deliverables and timeframes and involves Sales as necessary to reset expectations. Incorporates and prioritizes the ADP Value Proposition in project strategy. Leads and gains commitment from client and ADP Project Teams to implement with a concurrent approach, meeting and exceeding clients' integrated solution and value proposition objectives. *Meets with prospects to discuss the implementation process. Serves as a liaison with Sales/System Consultants to set proper expectations.

+ Product Support: Assists Regional product groups in development of new processes, tools and collateral. Participates in task forces and stretch assignments.

To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

**A little about ADP** : We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI\_Videos

Ready to #MakeYourMark? **Apply now** !

**To learn more about Implementation at ADP, watch here:** https://adp.careers/Client\_Services\_Videos

**WHAT YOU'LL DO** : Responsibilities

What you can expect on a typical day:

+ Implement Clients. You'll create exceptional Implementation experiences for each product or service. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.

+ Implement ADP Technologies and Products. You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.

+ Partner Internally. You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.

+ Multi-Task & Communicate. You will work on multiple time-sensitive follow-ups/projects at the same time. You will share essential information with clients and internal teams.

+ Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of calls, emails, etc.

**TO SUCCEED IN THIS ROLE** : Requirements

+ 3 -- 5 years of client service, customer service, or consulting experience.

+ Prior project management experience is not required; we will train you to be successful!

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

+ Experience noted above, OR

+ Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**

+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

+ **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.

+ **Grow your career** in an agile, dynamic environment with plenty of opportunities to progress.

+ **Continuously learn** through ongoing training, development, and mentorship opportunities.

+ **Be your healthiest** . Best-in-class benefits start on Day 1 because healthy associates are happy ones.

+ **Focus on your mental health and well-being** . We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

+ **Join a company committed to giving back** and generating a lasting, positive impact upon the communities in which we work and live.

+ **Get paid to pay it forward** . Company-paid time off for volunteering for causes you care about.

What are you waiting for? **Apply today!**

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.