Business, Entrepreneurialism, and Management

Management Analysts

Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively.

Salary Breakdown

Management Analysts






Entry Level





Mid Level





Expert Level





Program Recommendations

Management Analysts

Chandler-Gilbert (MCCCD)

Business Programs


Associate's Degree

Estrella Mountain (MCCCD)

Organizational Management


Associate's Degree

Gateway (MCCCD)

Organizational Management


Associate's Degree

Glendale (MCCCD)

Business Programs


Associate's Degree

Mesa (MCCCD)

Business Programs


Associate's Degree

Paradise Valley (MCCCD)

Business Programs


Associate's Degree

Phoenix College (MCCCD)



Associate's Degree

Rio Salado (MCCCD)

General Business


Associate's Degree

Scottsdale (MCCCD)

Business Programs


Associate's Degree

South Mountain (MCCCD)

Business Management


Associate's Degree

Current Available & Projected Jobs

Management Analysts


Current Available Jobs


Projected job openings through 2024

Top Expected Tasks

Management Analysts

Knowledge, Skills & Abilities

Management Analysts

Common knowledge, skills & abilities needed to get a foot in the door.


Administration and Management


English Language


Customer and Personal Service


Education and Training




Reading Comprehension


Active Listening


Critical Thinking


Judgment and Decision Making


Systems Evaluation


Oral Comprehension


Written Comprehension


Oral Expression


Written Expression


Inductive Reasoning

Job Opportunities

Management Analysts

  • Administrative Assistant-MTG
    D.R. Horton, Inc.    Phoenix, AZ 85067
     Posted about 9 hours    

    *D.R. Horton, Inc., the largest homebuilder in the U.S.,*was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.

    *D.R. Horton, Inc.*is currently looking for an _*Administrative Assistant -MTG*_ in the Branch Department. The right candidate will provide general administrative assistance to various Executives or Department Heads.

    *Essential Duties and Responsibilities*include the following. Other duties may be assigned.

    * Perform general administrative duties
    * Prepare presentations, special reports, memoranda, word processing, spreadsheets, etc.
    * Compose departmental meeting minutes
    * Responsible for sorting departmental mail
    * Responsible for ordering departmental office supplies
    * May be responsible for reception and telephone duties
    * May be required to make meeting and travel arrangements
    * May be responsible for sorting and coding invoices to be sent to Accounting
    * Various special projects monthly/quarterly as directed by the Executive or Department Head
    * Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

    *Education and/or Experience*

    * Associate degree
    * One to three years of related experience and/or training
    * Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
    * Proficiency with MS Office and email

    *Preferred Qualifications*

    * Strong communication skills
    * Ability to multi-task and attention to detail

    Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

    * Medical, Vision and Dental
    * 401(K)
    * Employee Stock Purchase Plan
    * Flex Spending Accounts
    * Life Insurance
    * Vacation, Sick, Personal Time and Company Holidays

    */Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeople2/*

    Followus on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!

    LinkedIn, Twitter, Facebook, Instagram

    **Job:** **Other*

    **Organization:** **Mortgage*

    **Title:** *Administrative Assistant-MTG*

    **Location:** *Arizona-Phoenix*

    **Requisition ID:** *2105067*

    Employment Type

    Full Time

  • Senior Business Analyst
    CVS Health    Phoenix, AZ 85067
     Posted about 9 hours    

    Job Description

    The Senior Business Analyst serves as liaison between the business and technical resources.The ideal candidate is a problem-solver that demonstrate strong communication skills (verbal and written). They will have an ability to elicit, analyze and distill complex business needs into business requirements. They will work closely with stakeholders on the design and development of scalable, extensible and sustainable solutions. The scope of work for this individual involves all stages of the Software Development Lifecycle (SDLC).Liaise with customers, development, operations and senior leadership • Analyze and create business, functional and technical requirements utilizing an Agile methodology • Recommend changes in product, process and service offerings; presents high-level benefits of recommendation and explains rationale for selection over alternative solutions • Guide and oversee acceptance and functional testing; coordinate UAT testing with QA and business • Demonstrate product and service offerings for customers and end users • Develops business workflow diagram • Documents, tracks, and resolves issues related to data quality

    Required Qualifications

    Bachelor’s degree in a Business or IT field, or an equivalent combination of education and work experience. Must possess sound knowledge of structured IT application development lifecycles, methodologies inclusive of Use Case tools. Ability to recognize complex problems vs. objectives and apply creativity to analyze situations, develop solutions and procedures.

    COVID Requirements

    COVID-19 Vaccination Requirement

    CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

    + If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

    + If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

    Preferred Qualifications

    - SQL - Managed Care Experience- Strong logic and mathematical skills- Ability to communicate well with others


    Bachelor's degree or equivalent experience

    Business Overview

    At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

    We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

    Employment Type

    Full Time

  • Claims Management Analyst
    AIG    Phoenix, AZ 85067
     Posted 1 day    

    Claims Management Analyst

    The right candidate for this role can be located in any of these metro areas, Atlanta, Alpharetta, New York, Boston, Chicago, Kansas City or Phoenix.

    Who we are

    American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

    Get to know the business

    General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

    About the role

    The Claims Management Analyst within the Technical Third-Party Oversight team is responsible for working with TPAs in investigating, evaluating, and negotiating general and auto liability claims, ensuring high quality claims handling. Maintains high standard of customer service. This includes prompt contact and follow up to complete timely and accurate investigation, liability and damage evaluation and claim resolution in accordance with company standards.

    Key Responsibilities:

    + Analyzing coverage of primary policies with deductibles

    + Managing the defense counsel, and communicating to the broker, insured, and underwriting department

    + Establish appropriate loss and expense reserves with documented rationale ongoing review of reserves required through life of the file

    + Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory

    + Attending and participating in pre trial alternative methods of resolving cases.

    + Completing all required file and management reports, participating in roundtables, and performing necessary reconciliation reports with the TPA

    + Property and casualty licenses required. Must be obtained within 6 months of hire

    What we’re looking for:

    + Experience with Claims Third Party Administrators preferred

    + 3+ years previous general and auto liability claims experience preferred

    + Property and Casualty licenses HIGHLY preferred

    + Must possess excellent communication, interpersonal, analytical, and persuasive skills

    + Have proven organizational, time management and customer service skills

    + Understanding of claim litigation process

    + Windows XP and Microsoft applications skills necessary

    A look at our benefits

    At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We’re proud to offer a range of employee benefits and resources that help you protect what matters most – your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.

    We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

    We are an Equal Opportunity Employer

    It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

    It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

    At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

    To learn more please visit:

    AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to . Reasonable accommodations will be determined on a case-by-case basis.

    Functional Area:

    CL - Claims

    Estimated Travel Percentage (%): Up to 25%

    Relocation Provided: No

    AIG Claims, Inc.

    We're a leading global insurance organization with operations in approximately 80 countries and jurisdictions. We provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to support our clients in business and in life through our General Insurance, Life & Retirement and Investments business units.

    What unites us across all of these offerings is our commitment to helping individuals, businesses and communities prepare for and respond to times of uncertainty. Whether serving those facing natural disasters or millions of Americans striving for a financially secure retirement, we have the specialist expertise to help clients better manage risk.

    We’re also committed to doing the right thing for our people and the communities where we work and live. It’s why we seek to offer what matters to our ever-diversifying team - like flexible and creative work environments, professional growth opportunities and forums to advocate for one another and incite change. We encourage employees to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

    Join our Talent Network ( . Additional information about AIG can be found at | YouTube ( | Twitter ( | LinkedIn ( . These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.

    Employment Type

    Full Time

  • Accenture Products & Platforms Life Insurance Lead Business Analyst
    Accenture    Phoenix, AZ 85067
     Posted 1 day    

    Attention strategic thinkers and creative project leaders! Accenture is delivering on the promise of technology and human ingenuity that can help our leading insurance carrier clients drive greater sustained value from the Accenture Life Insurance & Annuity Platform (ALIP).

    We are: Transforming the insurance industry of yesterday. We apply some of today’s latest technologies in AI, data analytics, and automation. Our team of over 600 life and annuity industry professionals is helping some of North America’s most recognized insurance brands drive growth with digital innovation, platform modernization, improved product distribution, and personalized customer experiences. Through an ecosystem of top insurance partners, we’re expanding the platform’s capabilities to provide even greater opportunity for our clients to differentiate and scale business growth.

    You are: An experienced Life Insurance and Annuity professional who had years of experience in the industry. You have a good understanding of the industry business processes and products. You have experience working with software which supports the insurance business.As a Life Insurance Lead Business Analyst, you will be a main client facing contact for ALIP Implementation and Support contracts. To be successful in this role, you need to understand client business requirements and be able to translate them to business processes in the ALIP system. You need to be able to work across the implementation team and ensure business processes flow correctly through product, business, integration, etc. You will support development and testing teams during the project.The Work: Lead the business analysis team, coordinate across configuration, development, and integration teams to implement the Accenture Life Insurance Platform (ALIP) system for our Life Insurance clients. Work hand and hand with clients to translate their business processes and requirements to the Accenture Life Insurance Platform (ALIP); Apply industry best practices and detailed knowledge of ALIP software to recommend and design solutions specific for life insurance processing on the platform; Build a trusting relationship with major project stakeholders and contribute to the adoption of the best solution. Play an active role in supporting the technical team during the construction of the solution. Assist and Lead test plan development and execution. Support training processes. Conduct ALIP demos and proof of concept exercises for clients and in support of sales pursuits.

    Here’s what you need:

    + 5 years of experience in the IT/ management consulting industry or insurance industry

    + 5 years implementing life insurance policy administration systems and business practices.

    + 5 years conducting requirements gathering and analysis to support life insurance policy administration system implementations.

    + 5 years performing business process analysis and design for life insurance administrative processes.

    + 5 years writing designs for software customizations for life insurance policy administration systems.

    + 5 years conducting test preparation and execution for life insurance policy administration systems.

    + Bachelor's degree, or its foreign equivalent, in Computer Science, Information Systems/Technology, Engineering, or Business Administration

    Bonus points if:

    + Facilitation

    + Project Management

    As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $90,900 -$153,299 and information on benefits offered is here. (

    What We Believe

    We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

    Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (

    Equal Employment Opportunity Statement

    Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

    For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement (\_acnmedia/Careers/PDF-9/Accenture-Annual-Policy-Statement-Regarding-EEO-2018-Applicant.pdf) .

    Requesting An Accommodation

    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

    If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email ( or speak with your recruiter.

    Other Employment Statements

    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

    Employment Type

    Full Time

  • Administrative Assistant
    AECOM    Phoenix, AZ 85067
     Posted 1 day    

    United States of America - Arizona, Phoenix

    **Job Summary**

    **AECOM** is seeking for an Administrative Assistant to be based in our Phoenix, Arizona office. .

    **About AECOM**

    At AECOM, we believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

    We take on the most complex challenges and pioneer innovative, iconic solutions that push the limits of what’s possible – the world’s longest cable-stayed bridge, record-breaking sports events, the largest greenfield port development mega project, life-sustaining disaster recovery programs, and the tallest tower in the Western Hemisphere.

    On projects spanning transportation, buildings, water, energy and the environment, we deliver professional services throughout the project lifecycle.

    We are proud to be recognized for excellence:

    + Named one of _Fortune_ magazine's "World's Most Admired Companies" for the sixth consecutive year

    + Ranked #1 in _Engineering News-Record_ ’s 2020 “Top 200 Environmental Firms”

    + Ranked #1 in Transportation and General Building in _Engineering News-Record_ ’s 2020 “Top 500 Design Firms”

    + VIQTORY 2020 Military Friendly® Gold Employer

    **AECOM Hunt**

    + Founded in 1944, AECOM Hunt has earned a reputation for being unconditionally client-focused – delivering construction projects on schedule and within budget, no matter the scope. From iconic stadiums and arenas to next-gen transportation hubs to sustainable healthcare and academic buildings, AECOM Hunt deploys the latest technologies, industry-leading safety best practices, and highest ethical standards on every project. AECOM Hunt has proven time and again to be industry pioneers in delivering the most challenging projects by emphasizing quality and skill-utilization in all that we do. As evidenced by our long list of repeat clients, we focus on specific needs to create strong relationships and consistently exceed expectations.

    The job responsibilities may include but are not limited to:

    + Provides administrative support to one or more managers within a group, office or business unit including some of or all of the following: prepares or proofs correspondence, forms, spreadsheets, or documents, schedules meetings, makes travel arrangements, and/or maintains inventory of office supplies.

    + Familiar with standard concepts, practices, and procedures within a particular field.

    + Relies on experience and judgment to plan and accomplish goals.

    + Uses Word, Excel, PowerPoint, Outlook, and other programs to accomplish work.

    + Works under general supervision.

    **Minimum Requirements**

    + HS + 2 years of Admin or Office experience or demonstrated equivalency of experience and/or education

    + Proficient in Microsoft Office Suite

    **Preferred Qualifications**

    + Previous construction experience

    + An understanding of accounting practices is a plus

    Additional Information:

    + This position does not include sponsorship for United States work authorization.

    + Relocation assistance is not available for this position.

    **What We Offer**

    When you join AECOM, you become part of a company that is pioneering the future. Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world, but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

    **Job Category** Administrative Support / Secretarial

    **Business Line** Construction Services

    **Business Group** Construction Services Group (CS)

    **Country** United States of America

    **Position Status** Full-Time

    **Requisition/Vacancy No.** 253531BR

    **Virtual:** No

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

    Employment Type

    Full Time

  • Administrative Assistant
    Walgreens    TOLLESON, AZ 85353
     Posted 1 day    

    **Job Description:**

    **Job Summary**

    Under general supervision, performs a variety of administrative duties and staff support services for the head (typically a Director/Manager) of a single organizational unit or a group of related programs. May assist in the development and maintenance of records, statistics, and reports and researching, coordination and distributing information and materials to the staff. Organizes duties of the Department head to facilitate the efficient operation of the department. Maintains excellent relationships with others.

    **Job Responsibilities**

    • Schedules, prioritizes and follows up on meetings and appointments. Maintains calendar and issues reminders and monitors appointments to assure the office operates efficiently.

    • Screens correspondence. Prioritizes the mail and responds to correspondence as instructed. Refers more complex and/or urgent correspondence to the Department head, gathers any additional information needed to respond.

    • Screens telephone calls and redirects to individuals who can quickly and efficiently respond.

    • Prepares reports, presentations, documents, etc. based on specific instructions. Reviews presentation materials to ensure accuracy. Distributes information and materials to the staff as required.

    • Processes expense reports and monitors incoming invoices. Prepares forms to process and pay invoices. May assist in the department’s budget process.

    • Makes necessary travel arrangements, including ground transportation and hotel accommodations. Prepares travel itineraries for supervisor and direct reports.

    • Handles confidential and/or sensitive department information with discretion.

    • Oversees office environment by preparing and submitting requests for new equipment, office furniture and/or equipment maintenance and repair. Ensures that office supplies are replenished when needed.

    **Job ID:** 740819BR

    **Title:** Administrative Assistant

    **Company Indicator:** Walgreens

    **Employment Type:**

    **Job Function:** Administrative/Office Support

    **Full Store Address:** 120 N 83RD AVE,STE B,TOLLESON,AZ 85353

    **Full District Office Address:** 120 N 83RD AVE,STE B,TOLLESON,AZ,85353-02324-01312-M

    **External Basic Qualifications:**

    + High School Diploma / GED

    + Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).

    + Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).

    + Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).

    **Preferred Qualifications:**

    + 2 years of general administrative experience (ex. Answering phones, making travel arrangement, distributing correspondence).

    + Associate’s or Bachelor’s Degree

    + Experience using Microsoft Outlook for email and calendar management



    Employment Type

    Full Time

  • Salesforce Business Analyst (Business Liaison Consultant 3)
    Wells Fargo    Phoenix, AZ 85067
     Posted 1 day    

    **Job Description**

    Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

    Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

    Consumer and Small Business Banking (CSBB) provides financial services to 21 million retail bank households and three million small business customers through approximately 4,900 retail branches, 17 customer service centers, and approximately 13,000 ATMs in 36 states and the District of Columbia. We serve and help individuals and families in many aspects of their lives, helping them buy homes, open first bank and savings accounts, buy cars to get to and from work or school, and start or grow small businesses. CSBB is focused on innovating and transforming with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose. As an industry leader in many consumer and small business areas – including retail deposits, debit card transaction and purchase volume, and small business lending – our primary goal is delivering for our customers.

    Consumer Data and Engagement Platforms (CDEP) works across the CSBB, Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each of Wells Fargo’s customer segments. The team is responsible for designing seamless, engaging customer experiences across products and channels, and building the next-generation digital, data and analytics, and functional capabilities required to deliver toward these objectives.

    We are looking to fill a Salesforce Business Analyst (Business Liaison Consultant 3) role focusing on Customer Relationship Management (CRM) capabilities within Marketing and Sales Platforms. The Salesforce Business Analyst is responsible for partnering with their Product Owner(s), Agile Teams, and the broader team on product solutioning, planning, prioritization, and delivery. This includes engaging in discovery with stakeholders, contributing to refinement of scope and size of efforts, navigating through the technical landscape, providing leadership and expertise for our Salesforce platform. It also includes working with support partners to ensure continual compliance, security, resiliency and other outcomes are met in alignment with the product’s overall strategy and goals.

    The Salesforce Business Analyst is expected to:

    + Contribute to the breakdown of product intent with their Product partner(s)

    + Partner with Product to communicate business and solution strategy to agile teams

    + Provide high-level solution recommendations and functional design options solutions that optimize value and consider the broader technical landscape

    + Identify cross team and cross enterprise dependencies (partners and systems) and help mitigate risks

    + Develop partner relationships

    + Help guide improvements to business processes and efficiency in Salesforce

    + Identify new technology tools and/ or capabilities for business enablement

    + Analyze Salesforce Releases for impacts to existing functionality as well as for new capabilities that can be leveraged for business value and efficiency

    + Partner with Technology and Business Architects to identify architecture design and solutions

    + Lead work to identify solutions to technical impediments

    + Understand approach to measure outcomes and how it supports KPIs

    + Partner with multiple lines of technology and business stakeholders in support of delivering valuable solutions

    + Verify continual accuracy of product documentation

    + Participate in agile ceremonies at the team and team-of-teams level

    Preferred locations listed on job posting. Other locations within the Wells Fargo footprint may be considered.

    ***"Salary range is determined by the location of the job"

    **Internal salary information from internal posting view

    **May be considered for a discretionary bonus.

    **Required Qualifications**

    + 7+ years of experience in one or a combination of the following: business operations, implementation, or strategic planning demonstrated through work or military experience; or 4+ years of legal experience which includes the review, evaluation and response to agency, law firm, or regulatory inquiries

    **Desired Qualifications**

    + 5+ years of Salesforce experience

    + Ability to summarize and recommend new strategies/solutions

    + Experience identifying inefficiencies, finding opportunities to streamline business processes, and implementing change

    + Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

    + Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members

    + Outstanding problem solving and decision making skills

    + Strong analytical skills with high attention to detail and accuracy

    + Excellent verbal, written, and interpersonal communication skills

    + Strong presentation skills

    + Ability to identify risk factors and ensure enactment of appropriate controls

    + Ability to interact with all levels of an organization

    **Other Desired Qualifications**

    + Ability to partner with various areas of Risk management to insure delivered software meets any and all compliance requirements

    + Experience with software development lifecycle management and tooling (JIRA or JIRA Align knowledge a plus)

    + Experience with software development lifecycle management and tools such as JIRA or JIRA Align.

    + Experience with Scaled Agile Framework (SAFe) structured delivery

    + Ability to partner with Technology to define and deliver solutions

    + Certified Salesforce Administrator

    **Job Expectations**

    + Ability to travel up to 20% of the time

    **Salary Information**

    The salary range displayed below is based on a Full-time 40 hour a week schedule.

    **AZ-PHX-Northwest Phoenix:** Min: $84,000 Mid: $120,000

    **MN-Minneapolis:** Min: $84,000 Mid: $120,000

    **NC-Charlotte:** Min: $84,000 Mid: $120,000

    **CA-SF-Financial District:** Min: $100,800 Mid: $144,000

    **CA-Concord:** Min: $100,800 Mid: $144,000


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

    **Benefits Summary**


    Visit for benefits information.

    **Company:** Wells Fargo

    **Req Number:** 5605213-2

    **Updated:** 2021-10-16 02:31:06.341 UTC

    **Location:** Phoenix,AZ

    Employment Type

    Full Time

  • nCino Senior Business Analyst RWF
    Wells Fargo    Chandler, AZ 85286
     Posted 1 day    

    **Job Description**

    Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

    Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

    Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

    Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

    Partner with product owner and be the shadow product owner as needed to clarify and problem solve, effort estimation. Be able to execute and look around the corner for technical challenges, related to functional needs and problem solve holistically. Develop and maintain configuration specs, data dictionaries, related to various processes of commercial lending. Be hands on, with salesforce platform administration. Note This is a hands on position, with complimentary skills in business analysis.

    RWF – Please note that “RWF” is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job.

    **Required Qualifications**

    + 7+ years of experience in business systems analysis or design as demonstrated through work, military, or education

    + 7+ years of business systems analysis or design experience

    + 8+ years of experience in application & data architecture and solution design

    + 10+ years of consultative business analysis experience

    + 10+ years of experience leading enterprise wide projects

    + 8+ years of experience with data analysis and documentation

    + 4+ years of experience compiling and preparing executive summaries, whitepaper, and presentations for management or senior leaders

    **Desired Qualifications**

    + Deep knowledge and understanding of operation work flows/processes

    + Deep knowledge and understanding of governance and compliance expected from providing solutions in systems and technology domains

    + 5+ years of Salesforce experience

    + Agile Scrum (CSM), SAFE certifications or other advanced Agile certifications

    + A BS/BA degree or higher in engineering

    **Other Desired Qualifications**

    + Deep knowledge and understanding of operation work flows processes

    + Deep knowledge and understanding of governance and compliance expected from providing solutions in systems and technology domains

    + Strong Functional understanding of commercial lending processes - e.g. collateral, covenants, underwriting, portfolio mgmt. , fundingbooking related processes

    + Certifications in Salesforce administration and advanced administration preferred

    + 4+ years of nCino Configuration

    + Innovation mindset

    + Execution excellence

    + Owner Mindset - build and operate

    + Talent management

    + Deep experience building business partnerships

    **Job Expectations**

    + Ability to travel up to 30% of the time


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

    **Benefits Summary**


    Visit for benefits information.

    **Company:** Wells Fargo

    **Req Number:** 5604149-1

    **Updated:** 2021-10-16 02:52:00.451 UTC

    **Location:** Chandler,AZ

    Employment Type

    Full Time

  • Business Analyst
    Verra Mobility    Mesa, AZ 85213
     Posted 1 day    

    Verra Mobility is a global leader in smart mobility. A combination of the global capabilities and talents of American Traffic Solutions (ATS), Highway Toll Administration (HTA), and Euro Parking Collection (EPC), the company develops technology-enabled solutions that help the world move safely and easily. Verra Mobility fosters the development of safe cities, working with police departments and municipalities by operating more than 4,000 red-light, speed, and school bus stop arm safety cameras in more than 200 jurisdictions across North America. The company also creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for more than 8.5 million vehicles. Verra Mobility is a leading provider of connected systems, processing nearly 165 million transactions each year through connectivity with more than 50 individual tolling authorities and more than 400 issuing authorities. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages.

    Focused on solutions that help the world move safely and easily, Verra Mobility builds safe cities, smart roadways, and the connected systems that tie them together. The company is constantly looking toward the future, ensuring it creates relevant solutions today that will work tomorrow. Seeking to understand new customers, regions, and businesses that will shape tomorrow’s smart mobility experiences, Verra Mobility strives to ensure more people around the world reach their destination safely and easily. Keeping its core principles front and center, Verra Mobility is fueled by relationships, driven by impact, guided by what’s right, and energized by what’s next.


    Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

    The Corporate IT Group is looking for a Business Analyst for its Service Now application. This Platform-as-a-Service currently manages the Government Solutions business process from end-to-end with plans to be also implemented to transform our IT Service Management. The Business Analyst will play a key role in creating a vision for and in defining requirements for the platform.

    + Take ownership of assigned applications.

    + Collaborate with team members to ensure the optimal design and delivery of solutions.

    + Research, create, and manage business needs, requirements, and cost/benefits.

    + Create and manage a backlog of requirements and roadmap for assigned applications.

    + Create documentation for applications and features to assist with training.

    + Manage and communicate application updates to stakeholders.

    + Play a leading role in Agile software development team:

    + Lead requirements gathering effort with stakeholders.

    + Participate in all scrum ceremonies.

    + Groom the backlog to decompose and estimate stories.

    + Create mockups.

    + Answer questions from developers to clarify requirements.

    + Demonstrate the latest iterations to end-users.

    + Prepare and distribute release notes.

    + Monitor and assess application adoption and performance.

    + Manage application issues, fixes, and enhancements.

    + Bachelor’s degree preferably in related field

    + Equivalent years of experience may be considered in lieu of degree

    + Previous participation in large-scale strategic and multi-faceted projects with a proven ability to meet delivery deadlines

    + Excellent verbal and written communication skills, as well as interpersonal skills with a demonstrated ability to communicate effectively in both oral and written forms

    + Ability to explain complex concepts in simple terms

    + Experience interfacing with all levels of an organization to communicate status, escalate problems, frame opportunities, and guide decision making

    + Ability to work in teams and to work independently with minimum supervision.

    + General consulting skills, strong analytical skills, attention to detail, adaptability, demonstrated initiative

    + Experience with Agile methodology and the product owner role

    + Previous Business Analyst experience

    + Creating use cases and business process diagrams

    + Gathering and documenting business and technical requirements

    + Creating wire frames, and building functional designs

    + Experience with business cases

    + Experience with process flows and Visio

    + Ability to lead JAD sessions, interviews, or equivalent methods

    + Hands-on business process and requirements analysis including documenting as-is and designing to-be business processes.

    + Validate business requirements and design specs align and acceptance criteria is covered by test cases

    + Experience with Team Foundation Server (TFS) (preferred)

    + This position is not eligible for visa sponsorship

    + Experience with Service Now (preferred)

    Aligned with Verra Mobility Values

    + Do What’s Right – We’ve committed to doing the right thing for each other and for our customers – integrity is our DNA

    + Lead With Grace – We embrace the importance of our colleagues and customers and always treat them with kindness and grace.

    + Own It – We foster a culture of accountability and excellence, where going the extra mile is standard practice.

    + Win Together – We are ambitious and like to win, but we know we win more when we include others and work together.

    External Company URL:

    Street: 1150 N Alma School Rd.

    Employment Type

    Full Time

  • Information Management Analyst Senior (Remote work location available)
    USAA    Phoenix, AZ 85067
     Posted 1 day    

    **Purpose of Job**

    We are currently seeking a talented Information Management Analyst Senior for the following locations: San Antonio, Texas; Phoenix, Arizona or Remote.

    Manages and analyzes information using a variety of techniques and tools in alignment with USAA's Enterprise Information Standards. This role may be responsible for one or more information management function noted below: Metadata includes defining and documenting data ensuring the information is understood. This may include working with project teams or support teams to define, redefine, or continue maintenance of the metadata. Data Quality includes defining data quality rules ensuring data is measured and trusted. This may include working with project teams to define data quality requirements as well as ensuring ongoing assessments of data quality. Information Lifecycle Management includes archiving and purging of data to meet the needs of the business while reducing corporate risk. Data Security and Privacy includes managing the security of data access as well as privacy of data sharing in compliance with external regulations and internal policies. This may include working with other departments to ensure compliance to GLBA, FCRA, PCI DSS, etc. Master Data and Reference Data includes managing key corporate data to ensure the organization can manage its operations with accurate and consistent information.

    **Job Requirements**

    **About USAA**

    USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

    USAA Careers – World Class Benefits ( (31 seconds)

    **Primary Responsibilities:**

    As part of 1st line of defense, responsibilities include:

    + Identify and manage existing and emerging risks that stem from business activities and the job role.

    + Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.

    + Follow written risk and compliance policies and procedures for business activities.

    + Leverages advance data management knowledge in support of one or many of the information management practices. This person may be acting in a steward capacity or considered a support role with expertise for the information steward as needed. Tasks include any of the items noted below:

    + Identify and implement process improvements.

    + Lead discussions with cross-functional teams.

    + Align best practices and tools based on business needs.

    + Responsible for the update of Information Asset Inventories and validation to ensure data and assets are classified appropriately.

    + Champion and support delivery of information in accordance with Information Governance standards and data management practices.

    + Integrate Information Management practices into existing processes including ability to incorporate data management practices into new and emerging information technologies.

    + Review and validate metadata repository and metadata association. Improve metadata to add additional value to the organization.

    + Support Data Lineage collection and stitching to ensure complete end to end data flow of critical data.

    + Review, validate, and record data quality information including data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes.

    + Development of controls to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate.

    + Identify and maintain data quality corrective action plans.

    + Support compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks.

    + Analysis of Root Causes to identify existing or merging risks. Identify opportunities to strengthen controls and reduce residual data quality risks.

    + Recommend Master and Reference Data processes and procedures to align with Enterprise Policies and Standards.

    + Create and maintain reference data in accordance to defined processes and procedures.

    + Manage quality and maintenance of master data as it is created.

    + Develop archiving and purging strategies and processes in steward capacity as needed.

    + Partner with IT and Legal to ensure archiving and purging activities of data is in compliance with legal requirements.

    + Support compliance assessment process by identifying and escalating items that may be a risk to the corporation.

    + Partner with IT and other Information Management resources to define and implement Access Management strategies in alignment with Information Governance policies in a Steward capacity.

    + Lead Privacy initiatives through classification and analysis of sensitive data.

    + Ensure compliance and remediation of sensitive data in accordance to defined policies and processes as a steward.

    **Minimum Experience:**

    + Bachelor's Degree in Business or Science discipline OR 4 additional years of relevant data and analytics or technical experience can be substituted in lieu of a degree in addition to the minimum years of work experience (10 years of experience in lieu of a degree).

    + 6 years of experience in an information management practice, business application function, or data delivery; OR if Advanced degree in a Business or Science discipline, 4 years of experience in data and analytics, technical, or business relevant function.

    + Proven experience applying data management practices and tools to address data management risks and concerns during data lifecycle.

    + Intermediate SQL knowledge including SQL-based languages.

    + Proven ability to build business knowledge through meaningful partnerships at the individual contributor through executive levels.

    + Demonstrates the ability to lead efforts of analysis and resolution of problems or issues; identifies when and how to escalate problems to the appropriate level.

    + Experience in synthesizing key information / data and research in order to recommend information management initiatives that meet business goals.

    + Demonstrated expert communication skills with the ability to deliver presentations to all levels of management including concise presentation of complex technical details.

    When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

    **Preferred Experience:**

    + Experience in Banking or Financial Industry Data Management.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.


    USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200--$144,500*(this does not include geographic differential it may be applied based on your work location)

    Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

    ***Geographical Differential:** Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

    **Shift premium:** will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.


    At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    Please click on the link below for more details.

    USAA Total Rewards (

    **Relocation** assistance is **not available** for this position.


    **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

    **Please do not type your first and last name in all caps.**

    **_Find your purpose. Join our mission._**

    USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

    USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

    Employment Type

    Full Time

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