Computer Systems Analysts

DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

APPLICATIONS ARCHITECT (APPLICATIONS DEVELOPMENT LEAD)

Job Location:
Division of Technology Services (DTS)
1400 West Washington Street, Phoenix, Arizona 85007

Posting Details:
Salary: $84,000.00 - $119,000.00 Annually
Grade: 29
Closing Date: Open until filled

Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Technology Services (DTS) is seeking an experienced and highly motivated individual to join our team as a Applications Architect (Applications Development Lead). This position is responsible for leading system development and maintenance while guiding a team of developers. This role ensures project completion within established timelines and quality standards by making critical technical decisions, providing strategic direction and communicating project progress. The Applications Development Lead combines deep technical expertise with strong leadership skills to drive the success of software development initiatives. The Applications Development Lead is also responsible for ensuring project completion on time and within quality standards, making technical decisions, mentoring team members, and acting as a bridge between the technical team and stakeholders by communicating project progress and requirements effectively. This position is also responsible for performing On-Call after hour support when needed.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:
Essential Duties and Responsibilities include but are not limited to:

Troubleshoot and resolve complex technical issues and provide on call support as needed.
Provide architectural and application design directions to development team and establish and implement development standards, including Mentor other developers.
Architect and design new integrations. Work with a broad set of technologies such as Salesforce, MuleSoft, SmartComm, Informatica, Microsoft AZURE, SQL Server, Web Inspect, Checkmarx, Tableau, Integrations, Designing and Architecting solutions, Database Conversion.
Lead enterprise architecture initiatives in the development and customization of software development based on needs.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:

REST APIs - Salesforce
SmartComm, Informatica, iRules, Mulesoft, Microsoft AZURE, Web Inspect, Checkmarx, Tableau
ADA Testing - Data modeling - SQL - AZURE DEVOPS
Skills in:

Leading complex development activities
Exceptional design, coding, testing and debugging skills
Project management skills
Strong problem-solving and analytical skills
Agile / Scrum Development
Security and compliance
Conflict Resolution
.NET and Salesforce Development
Integrating with internal and external systems
Hands on experience with web development and SQL
Ability to:

Work On-Call after hour support when needed
Learn new technologies
Work effectively
Synthesize feedback and adjust plans accordingly.
Build strong relationships inside and outside the organization.
Write technical documentation.
Interpret and analyze test results.
Use or maintain testing frameworks, test libraries, databases and test environments.
Selective Preference(s):
This ideal candidate for this position will have:

Master's degree. Hands on experience with web development and SQL.
Eight years of experience with Salesforce, .NET, SQL, Testing and Microsoft Azure, Integrations, Designing and Architecting solutions, Database Conversion
Pre-Employment Requirements:
Employee shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969.
Bachelor’s degree plus 10 or more years of programming and analysis experience (or equivalent experience).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:
For questions regarding this career opportunity, please contact Alex Rivera at 480-910-0533 or AlejandroRivera@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-910-0533 or AlejandroRivera@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.

DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

APPLICATIONS DEVELOPER (SALESFORCE DEVELOPER)

Job Location:
Division of Technology Services (DTS)
1400 West Washington Street, Phoenix, Arizona 85007

Posting Details:
Salary: $93,000 - $102,000
Grade: 26
Closing Date: May 7, 2025

Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Technology Services (DTS) is seeking an experienced and highly motivated individual to join our team as an Applications Developer (Salesforce Developer). This position is responsible for designing, developing, and maintaining custom Salesforce applications using Apex, Visualforce, and Lightning components, collaborating with business stakeholders to translate requirements into technical solutions, while demonstrating proficiency in core Salesforce functionalities and best practices, including integration with external systems and complex workflow automation, while also supporting ongoing application maintenance. This position is also responsible for performing On-Call after hour support when needed.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:
Essential Duties and Responsibilities include but are not limited to:

Designs, develops, and maintains custom Salesforce applications using Apex, Visualforce, and Lightning components.
Collaborates with business stakeholders to translate requirements into technical solutions.
Thoroughly review code written by other developers to ensure adherence to coding standards, best practices, and security protocols.
Write Apex classes, triggers, and scheduled jobs to automate business processes and create custom functionality within Salesforce.
Identify and resolve issues within Salesforce applications, including debugging Apex code and troubleshooting integration problems.
Utilize Salesforce configuration options like workflows, validation rules, and sharing rules to implement business logic without requiring custom code where possible.
Administer Salesforce Org.
Other duties as assigned relating to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:

Web technologies like HTML, CSS, JavaScript, and REST APIs
Software development processes including analysis, design, coding, system and user testing, problem resolution and planning
Business applications, testing multiple platforms, browsers, and mobile devices
Salesforce Service Cloud, agile and test driven development
Integrating Salesforce applications with other systems
Multiple programming languages, multiple database management systems, multiple development platforms, and systems integration
Apex programming language including Lightning components and framework
AZURE DEVOPS; Agile Development Methodology
Salesforce Service Cloud, agile and test-driven development
Proficient understanding of Salesforce data model, objects, Lightning components and framework and relationships
Skills In:

Written and verbal communication
Strong problem solving, priority setting, multi-tasking, analytical, and collaboration skills
Salesforce configurations, including workflows, approval processes, and custom fields
Custom User Interface development, including Visual force pages/Lightning pages, Aura Components and Lightning Web Components.
Developing and supporting experience cloud websites
Ability to:

Work On-Call after hour support when needed
Collaborate and communicate effectively with business stakeholders and other team members
Synthesize feedback and adjust plans accordingly
Develop and write technical documentation
Demonstrated ability to execute prescribed testing using established procedures and tools
Interpret and analyze test results
Use or maintain testing frameworks, test libraries, databases and test environments
Balance, prioritize and organize multiple tasks
Selective Preference(s):
This ideal candidate for this position will have:

Very experienced with Coding .
Experience with Salesforce Certified Platform Developer
Experience Salesforce Certified Administrator
Proficiency with Software Development Life Cycle (SDLC)
Extensive experience with complex Salesforce customization, integrations and configuration
Pre-Employment Requirements:
Employee shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969.
Bachelor’s degree plus 5 or more years of programming and analysis experience (or equivalent experience).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:
For questions regarding this career opportunity, please contact Alex Rivera at 480-910-0533 or AlejandroRivera@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-910-0533 or AlejandroRivera@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.

DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

SENIOR APPS DEVELOPER (SENIOR TABLEAU DEVELOPER)

Job Location:
Division of Technology Services (DTS)
1400 West Washington Street, Phoenix, Arizona 85007

Posting Details:
Salary: $90,000 - $111,000 Annually
Grade: 27
Closing Date: April 27, 2025

Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

DES is seeking an experienced and highly motivated individual to join our team as a Senior Applications Developer (Senior Tableau Developer). This position is responsible for designing, developing, and maintaining complex dashboards, reports and visualizations using Tableau Server, Desktop and Tableau Cloud. As well as, collaborating closely with business stakeholders and data teams to translate complex data into actionable insights, while also providing technical guidance and mentoring to junior developers within the organization.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords flexibility, autonomy and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:
Essential Duties and Responsibilities include but are not limited to:

• Lead development of new reports and dashboards using Tabelau to meet functional and technical designs.
• Engage with business analysts and stakeholders to understand functional requirements and contributes to completion of functional specifications.
• Create deliverables according to the Software Development Lifecycle such as functional and technical specifications, use cases, test cases, and system documentation.
• Develop dashboards and workbooks, analyze and resolve production problems in a timely manner, resolve end-user service requests as assigned.
• Mentor junior developers.
• Complete unit and system test dashboard changes to ensure quality of work. Prepare technical documentation on application specifications.
• Proactively solve complex problems. Analyzes, debugs, and resolves defects in applications. Fixes and develops changes to applications to meet functional and technical designs following best practices and development standards and guidelines.

Knowledge, Skills & Abilities (KSAs):
Knowledge of:
• Advanced Tableau Features
• Business Intelligence Concepts
• SQL and ETL knowledge a must
• Tableau Cloud
• Tableau Desktop
• AZURE DEVOPS

Skills In:
• Writing complex SQL queries to extract and manipulate data from different sources
• Data visualizations (reports and dashboards) as required supporting business teams with user stories, including UI/visualization aspects
• Strong leadership skills and ability to mentor and guide junior developers
• Good business communication skills

Ability to:
• Learn new technologies
• Work effectively and independently
• Build strong relationships inside and outside the organization
• Deliver in fast paced Agile Delivery cycles
• Interpret and analyze test results
• Use or maintain testing frameworks, test libraries, databases and test environments

Selective Preference(s):
This ideal candidate for this position will have:

• Extensive SQL and ETL knowledge.

Pre-Employment Requirements:
• This position may require driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
• Bachelor’s degree plus 8 or more years of programming and analysis experience (or equivalent experience).
• Employee shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:
For questions about this career opportunity, please contact Jason Hamm at (520) 235-1130 or JHamm@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (520) 235-1130 or JHamm@azdes.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Job Title: Software Developer Intern Location: 6511 W Frye Road Suite 7 Chandler, AZ

Duration: Summer 2025, 12 weeks, Full-time] Compensation: Paid, Hourly Rate

About Us

VB Cosmetics, Inc. (VBC) is a rapidly growing, vertically integrated cosmetics product innovation, marketing, sales and manufacturing company in Chandler, Arizona, which is looking for highly motivated colleagues who wish to roll up their sleeves, dig in and be part of a winning organization. Our values include passionate imaginative ‘solutioneering’ to create needed products, fearless trailblazing to push the boundaries of what’s possible, competitiveness to be a market leader, fostering a caring community which values diversity, communications and collaboration and always dazzling with innovative, time saving and high-quality products. It’s about time.

About the Role

We're looking for a talented and motivated Software Developer to join our Technology team. You'll work on designing, developing, and maintaining scalable software solutions that power our products and enhance user experience. The ideal candidate is a strong problem-solver, team player, and passionate about building high-quality software.

What You'll Do

· Collaborate with engineers, designers, and product managers to build and improve features

· Write clean, maintainable, and efficient code

· Participate in code reviews and team standups

· Contribute to technical discussions and problem-solving

· Test, debug, and document your work

· Learn and grow in a fast-paced, supportive environment

What We're Looking For

· Currently pursuing a degree in Computer Science, Engineering, or a related field

· Strong foundation in at least one programming language (JavaScript, Python, Java, C++, SQL)

· Understanding of databases, APIs, and cloud platforms

· Familiarity with software development principles and version control (Git)

· Good communication skills and eagerness to learn

· Bonus: SYSPRO ERP, SFDC, QC and R&D Applications

Why Join Us?

· Work on impactful projects from day one

· One-on-one mentorship and learning opportunities

· Friendly and inclusive team culture

· Potential pathway to a full-time role

IT Support Analyst OR IT Support Analyst, Intermediate (Multi Level)

Location: Information Tech Services

Regular/Temporary: Regular

Job ID: 608348

Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

https://nau.edu/president/strategic-plan/

Special Information

IT Support Analyst and IT Support Analyst, Intermediate

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• This position might require work during evening and weekend hours, and the work schedule can vary somewhat depending on the needs of the department.
• The start date for this position will be 7/1/25.

Job Description

IT Support Analyst and IT Support Analyst, Intermediate

Information Technology Support Services is seeking an Information Technology Support Analyst OR Information Technology Support Analyst, Intermediate a to join our Service Desk Team. This position serves as a central point of contact for technology support for NAU students, faculty, staff, and affiliates. The successful candidate must be customer service focused, outgoing, and enjoy working on a team in a fast-paced environment

IT Support Analyst

Technical Support - 65%

• Under general direction of the IT Manager of the ITS Service Desk, this position will serve as the central point of contact to assist customers with questions and problems via telephone, email, chat, and utilizing remote access tools in a 24x7-support during regular, evening, and weekend hours, and a rotation of on-call.
• This position has the main responsibility of providing support to on-campus, statewide, national and international students, faculty, and staff within the Canvas Learning Management System as well as providing support for university-sanctioned applications, operating systems, Internet, and other applications.
• Provide support of technology security issues including secure connections, phishing incidents, compromised account remediate, and device lockouts.
• Coordinate Tier 2 support requests, investigating, and providing resolutions for calls that have been escalated from student staff due to the complexity of the issue.

Communication and Collaboration - 15%

• Coordinates service outage situations between technical and other support team as necessary including escalation for major situations.
• Work closely with other members of the Service Desk team to provide outstanding customer service to the campus community.
• Work closely with the other IT Professionals on campus to resolve issues that arise.
• Must be sensitive to cultural diversity and accessibility issues to communicate and interact effectively with customers.

Documentation and Reporting - 10%

• Prepare and update Service Desk documentation for the public web site, on campus presentations and internal documentation for the Service Desk knowledgebase.

Industry Knowledge and Technical Skills - 5%

• Remain current with new technologies that pertain to technology support in higher education.

Other - 5%

• Perform other duties as assigned.
• On-call duties may be required for this position.

IT Support Analyst, Intermediate

Technical Support - 55%

• Under general direction of the IT Manager of the ITS Service Desk, this position will serve as the central point of contact to assist customers with questions and problems via telephone, email, chat, and utilizing remote access tools in a 24x7-support during regular, evening, and weekend hours, and a rotation of on-call.
• This position has the main responsibility of providing support to on-campus, statewide, national and international students, faculty, and staff within the Canvas Learning Management System as well as providing support for university-sanctioned applications, operating systems, Internet, and other applications.
• Provide support of technology security issues including secure connections, phishing incidents, compromised account remediate, and device lockouts.
• Manage telephony-related requests and troubleshoot user problems. Coordinate telephony issues with systems and application administrators. Consult with customers to implement appropriate telephony features within Microsoft Teams.
• Handle phone number assignments, call queue configuration, and voicemail setup.
• Coordinate Tier 2 support requests, investigating, and providing resolutions for calls that have been escalated from student staff due to the complexity of the issue.

Communication and Collaboration - 25%

• Coordinates service outage situations between technical and other support team as necessary including escalation for major situations.
• Work closely with other members of the Service Desk team to provide outstanding customer service to the campus community.
• Must be sensitive to cultural diversity and accessibility issues to communicate and interact effectively with customers.
• Work closely with the other IT Professionals on campus to resolve issues that arise.
• Provides guidance, training, and mentorship to student staff; may include assisting with student employee hiring, management, and evaluation.

Documentation and Reporting - 10%

• Prepare and update Service Desk documentation for the public web site, on campus presentations and internal documentation for the Service Desk knowledgebase.

Industry Knowledge and Technical Skills - 5%

• Remain current with new technologies that pertain to technology support in higher education.

Other - 5%

• Perform other duties as assigned.
• On-call duties may be required for this position.

Minimum Qualifications

IT Support Analyst

• High school degree.
• 1-2 years of relevant experience providing centralized computing support in a multi-platform environment; OR,
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

IT Support Analyst, Intermediate

• Associates or Bachelor's degree in computer science or related field.
• 2-4 years of systems and/or application support experience; OR,
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

IT Support Analyst

• Experience providing direct and indirect computer hardware, software, and mobile device support to end-users in a mixed platform environment.
• Experience supporting Windows and Macintosh operating systems.
• Experience supporting NAU supported software packages, including the campus LMS system.
• Experience providing networking support to BYOD and mobile devices including streaming media devices, smart home devices, and gaming consoles.
• Experience with Google Workspace for Education and Microsoft 365.
• Experience using remote support tools.
• Experience supporting iOS and Android mobile devices.

IT Support Analyst, Intermediate

• Experience providing direct and indirect computer hardware, software, and mobile device support to end-users in a mixed platform environment.
• Advanced knowledge and experience in Windows and Macintosh operating systems.
• Advanced knowledge and experience with NAU supported software packages, including the campus LMS system.
• Advanced knowledge of Microsoft Teams and telephony support
• Advanced knowledge and experience with providing networking support to BYOD and mobile devices including streaming media devices, smart home devices, and gaming consoles.
• Experience with Google Workspace for Education and Microsoft 365.
• Experience using remote support tools.
• Experience supporting iOS and Android mobile devices

Knowledge, Skills, & Abilities

IT Support Analyst

• This position requires a self-motivated, energetic, professional, and personable individual to meet the daily demands of servicing a large and varied customer base in support of a wide variety of technology.
• Experience in providing the highest level of customer service.
• Strong communications skills, both verbal and written.
• Technical aptitude and the ability to quickly learn new technologies and be able to provide support.
• Experience in contemporary Windows and Macintosh operating systems.
• Experience with NAU supported software packages, including the campus LMS system.
• Experience with Google Workspace for Education and Microsoft 365.
• Experience with a course management system such as Moodle, D2L, Canvas, Blackboard, etc.
• Experience with BYOD and mobile devices.
• Experience working in a Windows Active Directory environment.
• Knowledge of desktop security issues.
• Strong organizational skills and the ability to prioritize several projects and tasks at a time.
• Ability to work efficiently in a team setting managing multiple tasks and dealing with potentially highly stressful situations.

IT Support Analyst, Intermediate

• This position requires a self-motivated, energetic, professional, and personable individual to meet the daily demands of servicing a large and varied customer base in support of a wide variety of technology.
• Experience in providing the highest level of customer service.
• Strong communications skills, both verbal and written.
• Technical aptitude and the ability to quickly learn new technologies and be able to provide support.
• Experience in contemporary Windows and Macintosh operating systems.
• Experience with NAU supported software packages, including the campus LMS system.
• Experience with Google Workspace for Education and Microsoft 365.
• Experience with a course management system such as Moodle, D2L, Canvas, Blackboard, etc.
• Experience with BYOD and mobile devices.
• Experience with Microsoft Exchange.
• Experience working in a Windows Active Directory environment.
• Knowledge of desktop security issues.
• Experience writing technical documentation.
• Strong organizational skills and the ability to prioritize several projects and tasks at a time.
• Ability to work efficiently in a team setting managing multiple tasks and dealing with potentially highly stressful situations.
• Must be able to apply creative and critical thinking to the work environment during high demand fast paced stressful times.

Background Information

IT Support Analyst and IT Support Analyst, Intermediate

The positions have been identified as a safety/security sensitive positions. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

IT Support Analyst

• Salary range begins at $51,085. Annual salary commensurate with candidate's qualifications and related experience.

IT Support Analyst, Intermediate

• Salary range begins at $58,882. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

IT Support Analyst and IT Support Analyst, Intermediate

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

IT Support Analyst and IT Support Analyst, Intermediate

The positions are Classified Staff (CLS) positions. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/Human-Resources/Benefits/. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees arehttps://in.nau.edu/human-resources/benefits/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

May 12, 2025 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/6133545

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BASIS Phoenix Primary is seeking a Technology Coordinator to start ASAP!

The Technology (Desktop Support) Coordinator’s primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This includes all help desk requests and resolutions. The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise.

PRIMARY RESPONSIBILITIES:

Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones
Imaging computers utilizing PXE boot
Office 365 Administration
Outlook and Lync 2013 configuration
Maintains system processes related to file and system backups
Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.)
Maintain Active Directory user and computer accounts
Maintains computer and mobile device updates/patches
Maintain telephony equipment including VOIP and analog services
Recommends hardware, software and consumables for purchase.
Maintain updated and accurate inventory lists
Maintain and create documentation of IT processes
KEY COMPETENCIES

Knowledge and understanding of BASIS organization
Attention to detail and strong organization and communication skills.
Excellent customer service skills
Analytical with strong problem solving skills
Strong project management skills
Ability to interpret a variety of instructions in written or verbal form
EDUCATION AND EXPERIENCE REQUIREMENTS

Required:

Technical or Associates degree; experience can be considered in place of degree
1-2 years in an IT Help Desk environment
Preferred:

Knowledge of SharePoint 2013
Knowledge of System Center 2012
Knowledge of Microsoft Dynamics
Basic understanding of IP routing
Benefits and Salary:

Salary for this position is competitive and dependent on education and experience
BASIS Ed offers a comprehensive benefits package, including but not limited to:
Employer paid medical and dental insurance
Vision insurance
PTO
Ability to add dependents
401k with partial match that grows over time
Employee Assistance Program
Childcare Savings Opportunity (KinderCare tuition discount)
Additional Job Information:

Benefits and Pay Rate: Pay for this position is competitive and dependent on education and experience. BASIS offers a comprehensive benefits package.

Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. The following person has been designated to handle inquiries regarding BASIS’ non-discrimination policies: Beverly Traver, Compliance and Equity Investigator, BASIS Educational Group, LLC., 7975 N. Hayden Rd, Scottsdale, AZ 85258, (480) 289-2088.

*As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC, BASIS Charter Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities.

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

This internship will start on June 2nd and will run for 10 weeks.

Our team is looking for a Software Development Intern to join the U-Haul family. We are seeking a detail-oriented and communicative person who is ready to learn. The ideal candidate will be responsible for entry-level development of existing applications, learning and understanding how data flows within those applications, and able to assist in identifying and improving applications for our users. This role would be a first step in the field of software development and joining the U-Haul development family.

The person in this position must:

+ Have some familiarity with SQL and C#

+ Possess strong communication skills

+ Have completed at least one class related to development

+ Must be able to understand and learn from critiques of their work

Education Requirements:

• Must be working towards a bachelor’s degree in a Computer Science related field

Why Intern with U-Haul?• Gain real-world experience in a professional software development environment.• Work alongside experienced professionals and learn industry best practices.• Opportunity to contribute to impactful projects that support a large-scale business.• Networking and mentorship opportunities within a leading company in the moving and storage industry.If you are eager to kickstart your career in software development and gain valuable hands-on experience, we encourage you to apply!

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

As an Accounting Systems Analyst Intern, you will assist the accounting team in analyzing, optimizing, and supporting the accounting systems used for financial reporting, tracking, and analysis. You will gain exposure to accounting software, databases, and system integration, providing valuable insights for improving the efficiency and effectiveness of accounting processes.

This internship starts on June 2nd and will run for at least 10 weeks.

This is a fully onsite internship located at our corporate campus in Midtown Phoenix.

Key Responsibilities:

+ System Analysis and Optimization:

+ Assist in reviewing and evaluating existing accounting systems and software to identify inefficiencies or potential improvements.

+ Work with team members to enhance accounting processes, system workflows, and automation to improve accuracy and efficiency.

+ Support the integration of new accounting tools or software into the existing system.

+ Data Management and Reporting:

+ Help ensure accurate data entry into the accounting systems.

+ Assist in preparing custom reports and data analysis to support financial decision-making.

+ Monitor data flow between different financial systems, ensuring consistency and accuracy across platforms.

+ System Troubleshooting and Support:

+ Provide support to the accounting team by troubleshooting minor issues within the accounting systems.

+ Work with IT teams to resolve more complex system-related problems.

+ Assist in testing new system features, upgrades, or patches and ensure they align with accounting requirements.

+ Documentation and Training:

+ Help document system processes, workflows, and procedures to ensure transparency and compliance.

+ Assist in creating training materials or guides for accounting staff to use the systems more efficiently.

+ Conduct training sessions for new or existing staff to familiarize them with system updates or new features.

+ Project Assistance:

+ Support special projects related to accounting system improvements or implementations.

+ Collaborate with team members to gather requirements for new system functionalities.

+ Assist in performing system audits and data validation checks to ensure data integrity.

+ Collaboration with Cross-functional Teams:

+ Work closely with the accounting and IT departments to align system capabilities with accounting needs.

+ Help facilitate communication between stakeholders to ensure system functionality meets organizational objectives.

Skills and Qualifications:

+ Education:

+ Currently pursuing or recently graduated with a degree in Accounting, Finance, Information Systems, or a related field.

+ Skills:

+ Basic understanding of accounting principles and financial reporting.

+ Familiarity with accounting software or ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite) is a plus.

+ Knowledge of system analysis and data modeling concepts is beneficial.

+ Strong proficiency in Microsoft Excel and data analysis tools.

+ Basic knowledge of databases and SQL (Structured Query Language) is a plus.

+ Analytical thinking, problem-solving, and attention to detail.

+ Ability to work both independently and as part of a team.

+ Good communication skills and ability to present findings to non-technical users.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

This internship will start on June 2 nd and will run for 10 weeks.

The position pays $17 an hour.

About the Internship: U-Haul is seeking an enthusiastic and driven Software Development Intern for the summer of 2025. This internship provides hands-on experience in the full software development life cycle across four development teams. Interns will be actively involved in designing, developing, testing, and releasing both front-end web applications and APIs that support U-Haul’s business operations.

Key Responsibilities: • Participate in the full software development life cycle, from concept to deployment. • Design, develop, and enhance front-end web applications and APIs. • Collaborate to implement best coding practices and methodologies. • Conduct manual and automated testing to ensure software quality and performance. • Work closely with cross-functional SCRUM teams in a dynamic, fast-paced environment where priorities can shift rapidly. • Contribute to documentation and communicate technical concepts clearly.

Qualifications: • Currently enrolled in an accredited degree program (Computer Science, Computer Information Systems, or related field) OR recent graduate (2025). • Passionate about software development and eager to learn. • Strong foundation in object-oriented programming principles and at least one object-oriented programming language. • Understanding of the relationship between web applications, APIs, and databases. • Familiarity with manual and automated testing processes. • Excellent verbal and written communication skills. • Ability to thrive in a fast-paced and collaborative environment. • Minimum overall GPA of 3.2.

Why Intern with U-Haul? • Gain real-world experience in a professional software development environment. • Work alongside experienced professionals and learn industry best practices. • Opportunity to contribute to impactful projects that support a large-scale business. • Networking and mentorship opportunities within a leading company in the moving and storage industry. If you are eager to kickstart your career in software development and gain valuable hands-on experience, we encourage you to apply!

How to Apply: Submit your resume, cover letter explaining your interest in the internship, most recent copy of your degree transcripts, and any letters of recommendation from professors or professional colleagues. Applications will be reviewed on a rolling basis until positions are filled.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE TYPE: Secret

TRAVEL: Yes, 10% of the Time

**Description**

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman needs a qualified Principal or Senior Principal Network Engineer to perform key assignments for Defense Sector Engineering and Manufacturing networks.

**This position will be located in** **either Rocket Center, West Virginia, Elkton, Maryland, Mesa, Arizona or Warner Robins, Georgia** .

**There is no option for a full-time telecommuting situation.**

This position will provide support across different divisions and Business Units in our Defense Sector. This position supports large heterogeneous unclassified networks that support physical and virtual hosts with an emphasis on supporting NextGen manufacturing network automation and Industrial Internet of Things (IIoT) devices. **_This technical role requires an understanding of network administration, systems architecture, cyber security, and information assurance and requires the ability to support a diverse user community in a dynamic environment._**

Responsibilities include:

+ network design, implementation, and evaluation

+ hardware/software installation, upgrades, troubleshooting, repair, monitoring, tuning, automation scripting and general user support.

+ Duties will also include maintaining system documentation, developing infrastructure support procedures, and providing security support.

**This position can be hired as a Principal or Senior Principal Level Engineer, based on the candidate's education and years of experience.**

**Basic Qualifications for a Principal level:**

+ Minimum of 5 years of experience with a Bachelor's Degree in IT or related STEM field. )An additional 7 years of experience may be considered in lieu of a degree.)

**Basic Qualifications for a Senior Principal level:**

+ Minimum of 9 Years of experience with a Bachelor’s Degree in Information Technology or related STEM field; (Additional 9 years of experience may be considered in lieu of a degree.)

**Remaining Qualifications for Both Levels:**

+ Proficiency with networking devices such as routers, switches, and firewalls.

+ Proficiency with Cisco networking hardware and operating systems

+ Proficiency with various network topographies (data center, LAN, and WAN).

+ Proficiency with TCP/IP connectivity utilizing UTP and fiber optic media.

+ Understanding of Networking technologies including:

+ VLANs, VLAN trunking, Link Aggregation (LACP, LAG), Spanning Tree

+ Layer 3 Routing, CIDR subnetting

+ Virtual chassis and clustering

+ Proficiency with network security principles, threats, and vulnerabilities.

+ Understanding of cyber security compliance in frameworks such as DFARS, RMF or DIACAP

+ Ability to solve problems quickly and completely; analytical problem-solving skills; adept at root-cause analysis and mitigation.

+ Ability to work independently while being conscious of how your work interacts with that of others

+ Ability to juggle multiple projects simultaneously and prioritize effectively. Must possess drive, enthusiasm and attention to detail.

+ Design, implement and maintain complex systems and networks. Coordinate maintenance activities with other team members and users to produce least impact solutions.

+ Provides technical guidance to internal and external personnel on highly complex network system installation processes.

+ Solid understanding of the OSI model

+ Superior written and oral communication skills

+ Experience providing remote support

+ Comfortable working in a large Manufacturing environment (varying noise, environmental climates and operating conditions)

+ Must be able to obtain and maintain a U.S. Government (DoD) security clearance following hire.

**Preferred Qualifications:**

+ Familiar with using Cisco network security policy and monitoring tools. To Include ISE, DNA Center, Cyber Vision, to manage Juniper network infrastructure.

+ Familiar with Cisco Firepower Layer 7 Next generation firewalls and applying L7 signature-based firewall policies

+ Experience performing troubleshooting with traffic capture tools; such as Wireshark and tcpdump

+ Exposure to next generation networking technologies including:

+ Software Defined Networking & Micro-segmentation

+ Understanding of VXLAN and logical networking concepts

+ Experience with Atlassian Tools (Confluence, Jira, Bitbucket, etc.)

+ Ability to work flex and overtime hours with some weekend hours expected.

+ Experience with network automation using technologies such as PowerShell, Ansible, Python, JavaScript

+ CCNA or CCNP certification or equivalent is a plus!

Salary Range: $86,600.00 - $130,000.00Salary Range 2: $107,800.00 - $161,800.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.