Computer Systems Analysts

IT Support Analyst OR IT Support Analyst, Intermediate (Multi Level)

Location: Information Tech Services

Regular/Temporary: Regular

Job ID: 608348

Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

https://nau.edu/president/strategic-plan/

Special Information

IT Support Analyst and IT Support Analyst, Intermediate

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• This position might require work during evening and weekend hours, and the work schedule can vary somewhat depending on the needs of the department.
• The start date for this position will be 7/1/25.

Job Description

IT Support Analyst and IT Support Analyst, Intermediate

Information Technology Support Services is seeking an Information Technology Support Analyst OR Information Technology Support Analyst, Intermediate a to join our Service Desk Team. This position serves as a central point of contact for technology support for NAU students, faculty, staff, and affiliates. The successful candidate must be customer service focused, outgoing, and enjoy working on a team in a fast-paced environment

IT Support Analyst

Technical Support - 65%

• Under general direction of the IT Manager of the ITS Service Desk, this position will serve as the central point of contact to assist customers with questions and problems via telephone, email, chat, and utilizing remote access tools in a 24x7-support during regular, evening, and weekend hours, and a rotation of on-call.
• This position has the main responsibility of providing support to on-campus, statewide, national and international students, faculty, and staff within the Canvas Learning Management System as well as providing support for university-sanctioned applications, operating systems, Internet, and other applications.
• Provide support of technology security issues including secure connections, phishing incidents, compromised account remediate, and device lockouts.
• Coordinate Tier 2 support requests, investigating, and providing resolutions for calls that have been escalated from student staff due to the complexity of the issue.

Communication and Collaboration - 15%

• Coordinates service outage situations between technical and other support team as necessary including escalation for major situations.
• Work closely with other members of the Service Desk team to provide outstanding customer service to the campus community.
• Work closely with the other IT Professionals on campus to resolve issues that arise.
• Must be sensitive to cultural diversity and accessibility issues to communicate and interact effectively with customers.

Documentation and Reporting - 10%

• Prepare and update Service Desk documentation for the public web site, on campus presentations and internal documentation for the Service Desk knowledgebase.

Industry Knowledge and Technical Skills - 5%

• Remain current with new technologies that pertain to technology support in higher education.

Other - 5%

• Perform other duties as assigned.
• On-call duties may be required for this position.

IT Support Analyst, Intermediate

Technical Support - 55%

• Under general direction of the IT Manager of the ITS Service Desk, this position will serve as the central point of contact to assist customers with questions and problems via telephone, email, chat, and utilizing remote access tools in a 24x7-support during regular, evening, and weekend hours, and a rotation of on-call.
• This position has the main responsibility of providing support to on-campus, statewide, national and international students, faculty, and staff within the Canvas Learning Management System as well as providing support for university-sanctioned applications, operating systems, Internet, and other applications.
• Provide support of technology security issues including secure connections, phishing incidents, compromised account remediate, and device lockouts.
• Manage telephony-related requests and troubleshoot user problems. Coordinate telephony issues with systems and application administrators. Consult with customers to implement appropriate telephony features within Microsoft Teams.
• Handle phone number assignments, call queue configuration, and voicemail setup.
• Coordinate Tier 2 support requests, investigating, and providing resolutions for calls that have been escalated from student staff due to the complexity of the issue.

Communication and Collaboration - 25%

• Coordinates service outage situations between technical and other support team as necessary including escalation for major situations.
• Work closely with other members of the Service Desk team to provide outstanding customer service to the campus community.
• Must be sensitive to cultural diversity and accessibility issues to communicate and interact effectively with customers.
• Work closely with the other IT Professionals on campus to resolve issues that arise.
• Provides guidance, training, and mentorship to student staff; may include assisting with student employee hiring, management, and evaluation.

Documentation and Reporting - 10%

• Prepare and update Service Desk documentation for the public web site, on campus presentations and internal documentation for the Service Desk knowledgebase.

Industry Knowledge and Technical Skills - 5%

• Remain current with new technologies that pertain to technology support in higher education.

Other - 5%

• Perform other duties as assigned.
• On-call duties may be required for this position.

Minimum Qualifications

IT Support Analyst

• High school degree.
• 1-2 years of relevant experience providing centralized computing support in a multi-platform environment; OR,
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

IT Support Analyst, Intermediate

• Associates or Bachelor's degree in computer science or related field.
• 2-4 years of systems and/or application support experience; OR,
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

IT Support Analyst

• Experience providing direct and indirect computer hardware, software, and mobile device support to end-users in a mixed platform environment.
• Experience supporting Windows and Macintosh operating systems.
• Experience supporting NAU supported software packages, including the campus LMS system.
• Experience providing networking support to BYOD and mobile devices including streaming media devices, smart home devices, and gaming consoles.
• Experience with Google Workspace for Education and Microsoft 365.
• Experience using remote support tools.
• Experience supporting iOS and Android mobile devices.

IT Support Analyst, Intermediate

• Experience providing direct and indirect computer hardware, software, and mobile device support to end-users in a mixed platform environment.
• Advanced knowledge and experience in Windows and Macintosh operating systems.
• Advanced knowledge and experience with NAU supported software packages, including the campus LMS system.
• Advanced knowledge of Microsoft Teams and telephony support
• Advanced knowledge and experience with providing networking support to BYOD and mobile devices including streaming media devices, smart home devices, and gaming consoles.
• Experience with Google Workspace for Education and Microsoft 365.
• Experience using remote support tools.
• Experience supporting iOS and Android mobile devices

Knowledge, Skills, & Abilities

IT Support Analyst

• This position requires a self-motivated, energetic, professional, and personable individual to meet the daily demands of servicing a large and varied customer base in support of a wide variety of technology.
• Experience in providing the highest level of customer service.
• Strong communications skills, both verbal and written.
• Technical aptitude and the ability to quickly learn new technologies and be able to provide support.
• Experience in contemporary Windows and Macintosh operating systems.
• Experience with NAU supported software packages, including the campus LMS system.
• Experience with Google Workspace for Education and Microsoft 365.
• Experience with a course management system such as Moodle, D2L, Canvas, Blackboard, etc.
• Experience with BYOD and mobile devices.
• Experience working in a Windows Active Directory environment.
• Knowledge of desktop security issues.
• Strong organizational skills and the ability to prioritize several projects and tasks at a time.
• Ability to work efficiently in a team setting managing multiple tasks and dealing with potentially highly stressful situations.

IT Support Analyst, Intermediate

• This position requires a self-motivated, energetic, professional, and personable individual to meet the daily demands of servicing a large and varied customer base in support of a wide variety of technology.
• Experience in providing the highest level of customer service.
• Strong communications skills, both verbal and written.
• Technical aptitude and the ability to quickly learn new technologies and be able to provide support.
• Experience in contemporary Windows and Macintosh operating systems.
• Experience with NAU supported software packages, including the campus LMS system.
• Experience with Google Workspace for Education and Microsoft 365.
• Experience with a course management system such as Moodle, D2L, Canvas, Blackboard, etc.
• Experience with BYOD and mobile devices.
• Experience with Microsoft Exchange.
• Experience working in a Windows Active Directory environment.
• Knowledge of desktop security issues.
• Experience writing technical documentation.
• Strong organizational skills and the ability to prioritize several projects and tasks at a time.
• Ability to work efficiently in a team setting managing multiple tasks and dealing with potentially highly stressful situations.
• Must be able to apply creative and critical thinking to the work environment during high demand fast paced stressful times.

Background Information

IT Support Analyst and IT Support Analyst, Intermediate

The positions have been identified as a safety/security sensitive positions. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

IT Support Analyst

• Salary range begins at $51,085. Annual salary commensurate with candidate's qualifications and related experience.

IT Support Analyst, Intermediate

• Salary range begins at $58,882. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

IT Support Analyst and IT Support Analyst, Intermediate

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

IT Support Analyst and IT Support Analyst, Intermediate

The positions are Classified Staff (CLS) positions. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/Human-Resources/Benefits/. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees arehttps://in.nau.edu/human-resources/benefits/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

May 12, 2025 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/6133545

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BASIS Phoenix Primary is seeking a Technology Coordinator to start ASAP!

The Technology (Desktop Support) Coordinator’s primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This includes all help desk requests and resolutions. The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise.

PRIMARY RESPONSIBILITIES:

Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones
Imaging computers utilizing PXE boot
Office 365 Administration
Outlook and Lync 2013 configuration
Maintains system processes related to file and system backups
Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.)
Maintain Active Directory user and computer accounts
Maintains computer and mobile device updates/patches
Maintain telephony equipment including VOIP and analog services
Recommends hardware, software and consumables for purchase.
Maintain updated and accurate inventory lists
Maintain and create documentation of IT processes
KEY COMPETENCIES

Knowledge and understanding of BASIS organization
Attention to detail and strong organization and communication skills.
Excellent customer service skills
Analytical with strong problem solving skills
Strong project management skills
Ability to interpret a variety of instructions in written or verbal form
EDUCATION AND EXPERIENCE REQUIREMENTS

Required:

Technical or Associates degree; experience can be considered in place of degree
1-2 years in an IT Help Desk environment
Preferred:

Knowledge of SharePoint 2013
Knowledge of System Center 2012
Knowledge of Microsoft Dynamics
Basic understanding of IP routing
Benefits and Salary:

Salary for this position is competitive and dependent on education and experience
BASIS Ed offers a comprehensive benefits package, including but not limited to:
Employer paid medical and dental insurance
Vision insurance
PTO
Ability to add dependents
401k with partial match that grows over time
Employee Assistance Program
Childcare Savings Opportunity (KinderCare tuition discount)
Additional Job Information:

Benefits and Pay Rate: Pay for this position is competitive and dependent on education and experience. BASIS offers a comprehensive benefits package.

Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. The following person has been designated to handle inquiries regarding BASIS’ non-discrimination policies: Beverly Traver, Compliance and Equity Investigator, BASIS Educational Group, LLC., 7975 N. Hayden Rd, Scottsdale, AZ 85258, (480) 289-2088.

*As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC, BASIS Charter Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities.

Job Summary:
Do you have two (2) or more years of experience in IT graphic design? Are you experienced in securing websites and web applications? Join our team of IT professionals. Let’s get you started!

The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is looking for a Web Developer with good customer service and collaboration skills to work with various Information Technology (IT) and agency teams to develop and maintain web services and applications. Also provides technical assistance in the maintenance of Internet and Intranet websites associated with ADCRR.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:
- Creates, modifies web files, and applications in conjunction with web standards
- Develops, troubleshoots, and assists local web staff with servers, scripts, and other technical problems
- Plans, tests, and implements web-enabled applications and software patches in support of the agency
- Works with internal and external resources to implement and maintain websites
- Prepares reports and assists with development implementation plans
- Initiates and enforces web standards throughout the Department’s Intranet and Internet websites
- Attends current industry training and seminars
- Drives on State business
- Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):
Knowledge of:
- Web programming languages, including but not limited to HyperText Markup Language (HTML), Cascading Style Sheets (CSS), Active Server Page.NET (ASP.NET), C#, and eXtensible Markup Language (XML)
- Graphic design tools
- Enterprise Relational Databases such as My Structured Query Language (MYSQL), and Oracle
- Web development software and analysis tools
- Principles and techniques of application life-cycle management
- Project management life cycle and the role of technical specialist in a project
- English to include spelling, sentence structure, and grammar

Skill in:
- Establishing and maintaining interpersonal relationships
- Customer service
- Time management
- Identifying and resolving production problems
- Interpreting and understanding functional requirements
- Prioritizing workload
- Project management and implementation
- Written and verbal communication
- Technical troubleshooting and problem solving
- Report preparation and typing

Ability to:
- Learn and adhere to ADCRR policies and procedures
- Analyze, diagnose and develop effective solutions to problems related to operating and network systems
- Understand complex interrelated technology and software functions
- Effectively communicate through written and verbal expressions
- Consult on issues and requests from end-users

Selective Preference(s):
- Two (2) to four (4) years of experience with graphic design tools such as Adobe Creative Suite, Photoshop, Dreamweaver
- Knowledge of PHP ( Hypertext Preprocessor) and SSI (Server Side Includes)
- Experience in securing websites and web applications using industry best practices
with supporting Sharepoint, Visual Studio, ASP.net, Notepad, Fiddler, and Drupal
- Knowledge of waterfall and Agile project management

Pre-Employment Requirements:
Employment is contingent on the selected applicant passing a background investigation.

If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:
We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.

Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

This internship will start on June 2nd and will run for 10 weeks.

Our team is looking for a Software Development Intern to join the U-Haul family. We are seeking a detail-oriented and communicative person who is ready to learn. The ideal candidate will be responsible for entry-level development of existing applications, learning and understanding how data flows within those applications, and able to assist in identifying and improving applications for our users. This role would be a first step in the field of software development and joining the U-Haul development family.

The person in this position must:

+ Have some familiarity with SQL and C#

+ Possess strong communication skills

+ Have completed at least one class related to development

+ Must be able to understand and learn from critiques of their work

Education Requirements:

• Must be working towards a bachelor’s degree in a Computer Science related field

Why Intern with U-Haul?• Gain real-world experience in a professional software development environment.• Work alongside experienced professionals and learn industry best practices.• Opportunity to contribute to impactful projects that support a large-scale business.• Networking and mentorship opportunities within a leading company in the moving and storage industry.If you are eager to kickstart your career in software development and gain valuable hands-on experience, we encourage you to apply!

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

As an Accounting Systems Analyst Intern, you will assist the accounting team in analyzing, optimizing, and supporting the accounting systems used for financial reporting, tracking, and analysis. You will gain exposure to accounting software, databases, and system integration, providing valuable insights for improving the efficiency and effectiveness of accounting processes.

This internship starts on June 2nd and will run for at least 10 weeks.

This is a fully onsite internship located at our corporate campus in Midtown Phoenix.

Key Responsibilities:

+ System Analysis and Optimization:

+ Assist in reviewing and evaluating existing accounting systems and software to identify inefficiencies or potential improvements.

+ Work with team members to enhance accounting processes, system workflows, and automation to improve accuracy and efficiency.

+ Support the integration of new accounting tools or software into the existing system.

+ Data Management and Reporting:

+ Help ensure accurate data entry into the accounting systems.

+ Assist in preparing custom reports and data analysis to support financial decision-making.

+ Monitor data flow between different financial systems, ensuring consistency and accuracy across platforms.

+ System Troubleshooting and Support:

+ Provide support to the accounting team by troubleshooting minor issues within the accounting systems.

+ Work with IT teams to resolve more complex system-related problems.

+ Assist in testing new system features, upgrades, or patches and ensure they align with accounting requirements.

+ Documentation and Training:

+ Help document system processes, workflows, and procedures to ensure transparency and compliance.

+ Assist in creating training materials or guides for accounting staff to use the systems more efficiently.

+ Conduct training sessions for new or existing staff to familiarize them with system updates or new features.

+ Project Assistance:

+ Support special projects related to accounting system improvements or implementations.

+ Collaborate with team members to gather requirements for new system functionalities.

+ Assist in performing system audits and data validation checks to ensure data integrity.

+ Collaboration with Cross-functional Teams:

+ Work closely with the accounting and IT departments to align system capabilities with accounting needs.

+ Help facilitate communication between stakeholders to ensure system functionality meets organizational objectives.

Skills and Qualifications:

+ Education:

+ Currently pursuing or recently graduated with a degree in Accounting, Finance, Information Systems, or a related field.

+ Skills:

+ Basic understanding of accounting principles and financial reporting.

+ Familiarity with accounting software or ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite) is a plus.

+ Knowledge of system analysis and data modeling concepts is beneficial.

+ Strong proficiency in Microsoft Excel and data analysis tools.

+ Basic knowledge of databases and SQL (Structured Query Language) is a plus.

+ Analytical thinking, problem-solving, and attention to detail.

+ Ability to work both independently and as part of a team.

+ Good communication skills and ability to present findings to non-technical users.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

This internship will start on June 2 nd and will run for 10 weeks.

The position pays $17 an hour.

About the Internship: U-Haul is seeking an enthusiastic and driven Software Development Intern for the summer of 2025. This internship provides hands-on experience in the full software development life cycle across four development teams. Interns will be actively involved in designing, developing, testing, and releasing both front-end web applications and APIs that support U-Haul’s business operations.

Key Responsibilities: • Participate in the full software development life cycle, from concept to deployment. • Design, develop, and enhance front-end web applications and APIs. • Collaborate to implement best coding practices and methodologies. • Conduct manual and automated testing to ensure software quality and performance. • Work closely with cross-functional SCRUM teams in a dynamic, fast-paced environment where priorities can shift rapidly. • Contribute to documentation and communicate technical concepts clearly.

Qualifications: • Currently enrolled in an accredited degree program (Computer Science, Computer Information Systems, or related field) OR recent graduate (2025). • Passionate about software development and eager to learn. • Strong foundation in object-oriented programming principles and at least one object-oriented programming language. • Understanding of the relationship between web applications, APIs, and databases. • Familiarity with manual and automated testing processes. • Excellent verbal and written communication skills. • Ability to thrive in a fast-paced and collaborative environment. • Minimum overall GPA of 3.2.

Why Intern with U-Haul? • Gain real-world experience in a professional software development environment. • Work alongside experienced professionals and learn industry best practices. • Opportunity to contribute to impactful projects that support a large-scale business. • Networking and mentorship opportunities within a leading company in the moving and storage industry. If you are eager to kickstart your career in software development and gain valuable hands-on experience, we encourage you to apply!

How to Apply: Submit your resume, cover letter explaining your interest in the internship, most recent copy of your degree transcripts, and any letters of recommendation from professors or professional colleagues. Applications will be reviewed on a rolling basis until positions are filled.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE TYPE: Secret

TRAVEL: Yes, 10% of the Time

**Description**

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman needs a qualified Principal or Senior Principal Network Engineer to perform key assignments for Defense Sector Engineering and Manufacturing networks.

**This position will be located in** **either Rocket Center, West Virginia, Elkton, Maryland, Mesa, Arizona or Warner Robins, Georgia** .

**There is no option for a full-time telecommuting situation.**

This position will provide support across different divisions and Business Units in our Defense Sector. This position supports large heterogeneous unclassified networks that support physical and virtual hosts with an emphasis on supporting NextGen manufacturing network automation and Industrial Internet of Things (IIoT) devices. **_This technical role requires an understanding of network administration, systems architecture, cyber security, and information assurance and requires the ability to support a diverse user community in a dynamic environment._**

Responsibilities include:

+ network design, implementation, and evaluation

+ hardware/software installation, upgrades, troubleshooting, repair, monitoring, tuning, automation scripting and general user support.

+ Duties will also include maintaining system documentation, developing infrastructure support procedures, and providing security support.

**This position can be hired as a Principal or Senior Principal Level Engineer, based on the candidate's education and years of experience.**

**Basic Qualifications for a Principal level:**

+ Minimum of 5 years of experience with a Bachelor's Degree in IT or related STEM field. )An additional 7 years of experience may be considered in lieu of a degree.)

**Basic Qualifications for a Senior Principal level:**

+ Minimum of 9 Years of experience with a Bachelor’s Degree in Information Technology or related STEM field; (Additional 9 years of experience may be considered in lieu of a degree.)

**Remaining Qualifications for Both Levels:**

+ Proficiency with networking devices such as routers, switches, and firewalls.

+ Proficiency with Cisco networking hardware and operating systems

+ Proficiency with various network topographies (data center, LAN, and WAN).

+ Proficiency with TCP/IP connectivity utilizing UTP and fiber optic media.

+ Understanding of Networking technologies including:

+ VLANs, VLAN trunking, Link Aggregation (LACP, LAG), Spanning Tree

+ Layer 3 Routing, CIDR subnetting

+ Virtual chassis and clustering

+ Proficiency with network security principles, threats, and vulnerabilities.

+ Understanding of cyber security compliance in frameworks such as DFARS, RMF or DIACAP

+ Ability to solve problems quickly and completely; analytical problem-solving skills; adept at root-cause analysis and mitigation.

+ Ability to work independently while being conscious of how your work interacts with that of others

+ Ability to juggle multiple projects simultaneously and prioritize effectively. Must possess drive, enthusiasm and attention to detail.

+ Design, implement and maintain complex systems and networks. Coordinate maintenance activities with other team members and users to produce least impact solutions.

+ Provides technical guidance to internal and external personnel on highly complex network system installation processes.

+ Solid understanding of the OSI model

+ Superior written and oral communication skills

+ Experience providing remote support

+ Comfortable working in a large Manufacturing environment (varying noise, environmental climates and operating conditions)

+ Must be able to obtain and maintain a U.S. Government (DoD) security clearance following hire.

**Preferred Qualifications:**

+ Familiar with using Cisco network security policy and monitoring tools. To Include ISE, DNA Center, Cyber Vision, to manage Juniper network infrastructure.

+ Familiar with Cisco Firepower Layer 7 Next generation firewalls and applying L7 signature-based firewall policies

+ Experience performing troubleshooting with traffic capture tools; such as Wireshark and tcpdump

+ Exposure to next generation networking technologies including:

+ Software Defined Networking & Micro-segmentation

+ Understanding of VXLAN and logical networking concepts

+ Experience with Atlassian Tools (Confluence, Jira, Bitbucket, etc.)

+ Ability to work flex and overtime hours with some weekend hours expected.

+ Experience with network automation using technologies such as PowerShell, Ansible, Python, JavaScript

+ CCNA or CCNP certification or equivalent is a plus!

Salary Range: $86,600.00 - $130,000.00Salary Range 2: $107,800.00 - $161,800.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE TYPE: None

TRAVEL: No

**Description**

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

This role is for a Principal Systems Engineer with the Tactical Space Systems Division at Northrop Grumman Space Systems located in Gilbert, Arizona. The Principal Systems Engineer is responsible for supporting the Joint Polar Satellite System (JPSS) systems integration and test (I&T) team, and will report to the Lead Systems Engineer. An ideal candidate would have experience in satellite integration and test activities, including developing and executing test procedures, monitoring spacecraft telemetry, and addressing I&T issues as they arise. This position interfaces closely with our NASA customer so strong technical communication skills are needed.

****This position is primarily day shift, but some 2nd and 3rd shifts may be required based on test schedules.****

**Duties/Responsibilities:**

+ Provide support directly to Lead Systems Engineer and supports satellite integration and test activities

+ Develops and directs preparation and execution of comprehensive test plans, procedures and schedules

+ Coordinates integrated testing activities; reviews and evaluates test requirements to ensure compliance with policies and procedures

+ Respond to test anomalies and support generation of non-conformance reports; continuous follow-up coordination with test team, flight assurance, and customer develop root cause and corrective actions

+ Provide regular briefings directly to customer and Program leadership

\#AZSPACE

**Basic Qualifications:**

+ Must be a US citizen with a B.S. in STEM - Science, Technology, Engineering, Math or related area and 5 years of experience; M.S. in STEM or related area and 3 years of experience; or a PhD in STEM or related area with systems engineering experience

+ Experience in spacecraft integration and test support and anomaly resolution

+ Experience developing spacecraft integration and test procedures

+ Participation in multidisciplinary teams including internal and customer stakeholders in the review of test anomalies and root cause and corrective action development

**Preferred Qualifications:**

+ Knowledge and/or experience of the LEOStar-3 architecture

+ Experience interfacing with electrical ground support equipment

+ Experience with spacecraft architecture development and requirements definition

+ Experience leading decomposition of program requirements from system-level down to component level, and generation of requirements with verification methods and criteria

+ Additional experience in any of the following areas is also desired: orbital mechanics, power systems modeling, avionics or digital electronics design, telecommunications design, risk analysis, or thermal design and analysis

+ Desired experience includes Requirements Management Tools such as DOORS/Cradle/CORE, and various analysis engineering tools, such as MATLAB, MATHCAD, and STK

+ Experience leading compilation and organization of verification evidence documentation for verification closures with delivery to customer

+ Experience with spacecraft launch or mission operations support

Salary Range: $95,300.00 - $142,900.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE TYPE: None

TRAVEL: Yes, 25% of the Time

**Description**

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

This Systems Engineering position is for a Human Spaceflight Principal Systems Engineer (T03) on a Civil and Space Systems (CSS) program at Northrop Grumman located in Gilbert, AZ and Sterling, VA. In this role, the Systems Engineer will perform duties contributing to space vehicle systems engineering test activities. The job responsibilities will be as an individual-contributor and deliverable/product lead within a multi-disciplinary engineering team.

Successful candidate will perform traditional Systems Engineering functions, including support of verification/validation planning, support of subsystem test planning, development of system test plans, management and review of system test designs, development of system/subsystem test trades, support of system level testing in a production environment including environmental testing and supporting closure of test program verification notices. Responsibilities will also include interaction with program, functional and customer leadership.

The candidate must be knowledgeable in space systems, spacecraft subsystems design, or mission operations. Position will also include responsibilities relating to integration, testing, and operational readiness of spacecraft and payloads. Candidate may be called on to assist in new business activities, such as conceptual design and analysis for proposals and funded studies and may include authoring sections for both.

**Duties** :

+ Perform test planning and support test execution for one or more moderately complex (or portions of complex) components, subsystems, and/or functional systems.

+ Audit verification criteria for component, subsystem, and/or functional systems tests.

+ Development of system level test plan to align required system level verification activities as defined in the Systems Requirements Document

+ Development of joint test plans with the customer (NASA) and their associated partner organizations (European Space Agency, Canadian Space Agency, etc.) for verification of interfaces with government furnished elements

+ Coordinate/oversee subsystem level test plan development (led by the subsystem area) to ensure subsystem level testing is properly accounted for/incorporated at the system level

+ Work with Integration & Test (I&T), engineering, and mission operations to design / develop test procedures/scripts for vehicle testing

+ Develop and manage the space vehicle Test Like You Fly (TLYF) exceptions and mitigations

+ Support review of component level test documentation

+ Support appropriate components/subsystem/system level Test Readiness Reviews (TRRs) and post-test reviews

+ Provide SE support to I&T for duration of vehicle test campaign including FRB/MRB support, data reviews and test report generation

+ Troubleshoot and develop solutions to challenging Engineering problems

+ Support Systems Test Cost Account Manager in maintaining baseline cost and schedule plans including EVMS

\#AZSPACE

\#NOVASPACE

**Basic Qualifications:**

+ B.S. in STEM - Science, Technology, Engineering, Math or related + 5 years of experience, or Masters of Science degree in technical field + 3 years of experience

+ Experience with all phases of system development life cycle from product requirements definition to product launch

+ Experience leading and/or developing system level test plans / test requirements documents

+ Experience in design and development of Spacecraft Test and Operational Language (STOL) scripts

+ Experience leading and/or supporting the conduct of test programs

+ Experience in supporting failure review board investigations and development of corrective actions

+ Experience in supporting development of Test Like You Fly exceptions and mitigations

+ Experience leading multidisciplinary teams including internal and customer stakeholders in the review and adjudication of issues associated with test plans, test procedures, test report deliverables

+ Must have the ability to obtain and maintain a U.S. Government DoD security clearance

**Preferred Qualifications:**

+ M.S. in STEM – Science, Technology, Engineering, Math or related area.

+ Experience in: avionics or digital electronics design, power systems design, telecommunications design, thermal design, and/or ECLSS design

+ Experience with payload integration

+ Understanding of spacecraft integration & test, launch, and mission operations

+ Familiarity with Command and Telemetry database content

+ Experience with human spaceflight vehicle development including integration & test

+ Desired experience includes Requirements Management Tools such as DOORS, various analysis engineering tools such as MATLAB, and collaborative applications such as Confluence.

+ Experience supporting compilation and organization of verification evidence documentation for verification closures with delivery to customer.

+ Actual spacecraft operations and related ground systems expertise is always a plus.

+ Test experience in one or more of the following areas: Active thermal control systems (fluid pumps) integrated with environmental control systems (heat exchangers); Life Support Systems; Fault tolerant/multi string computing and power architectures; Systems requiring crew

Salary Range: $95,300.00 - $142,900.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE TYPE: None

TRAVEL: No

**Description**

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

This role is for a Principal Systems Engineer with the Tactical Space Systems Division at Northrop Grumman Space Systems located in Gilbert, Arizona. The Principal Systems Engineer is responsible for supporting the Joint Polar Satellite System (JPSS) systems integration and test (I&T) team, and will report to the Lead Systems Engineer. An ideal candidate would have experience in satellite integration and test activities, including developing and executing test procedures, monitoring spacecraft telemetry, and addressing I&T issues as they arise. This position interfaces closely with our NASA customer so strong technical communication skills are needed.

****This position is primarily day shift, but some 2nd and 3rd shifts may be required based on test schedules.****

**Duties/Responsibilities:**

+ Provide support directly to Lead Systems Engineer and supports satellite integration and test activities

+ Develops and directs preparation and execution of comprehensive test plans, procedures and schedules

+ Coordinates integrated testing activities; reviews and evaluates test requirements to ensure compliance with policies and procedures

+ Respond to test anomalies and support generation of non-conformance reports; continuous follow-up coordination with test team, flight assurance, and customer develop root cause and corrective actions

+ Provide regular briefings directly to customer and Program leadership

\#AZSPACE

**Basic Qualifications:**

+ Must be a US citizen with a B.S. in STEM - Science, Technology, Engineering, Math or related area and 5 years of experience; M.S. in STEM or related area and 3 years of experience; or a PhD in STEM or related area with systems engineering experience

+ Experience in spacecraft integration and test support and anomaly resolution

+ Experience developing spacecraft integration and test procedures

+ Participation in multidisciplinary teams including internal and customer stakeholders in the review of test anomalies and root cause and corrective action development

**Preferred Qualifications:**

+ Knowledge and/or experience of the LEOStar-3 architecture

+ Experience interfacing with electrical ground support equipment

+ Experience with spacecraft architecture development and requirements definition

+ Experience leading decomposition of program requirements from system-level down to component level, and generation of requirements with verification methods and criteria

+ Additional experience in any of the following areas is also desired: orbital mechanics, power systems modeling, avionics or digital electronics design, telecommunications design, risk analysis, or thermal design and analysis

+ Desired experience includes Requirements Management Tools such as DOORS/Cradle/CORE, and various analysis engineering tools, such as MATLAB, MATHCAD, and STK

+ Experience leading compilation and organization of verification evidence documentation for verification closures with delivery to customer

+ Experience with spacecraft launch or mission operations support

Salary Range: $95,300.00 - $142,900.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.