Computer Systems Analysts

**Req ID:** RQ193142

**Type of Requisition:** Regular

**Clearance Level Must Be Able to Obtain:** Top Secret/SCI

**Public Trust/Other Required:** None

**Job Family:** Cyber Security

**Skills:**

Cyber Defense,Malware,Network Security

**Certifications:**

CompTIA Cybersecurity Analyst+ (CySA+) - CompTIA

**Experience:**

10 + years of related experience

**US Citizenship Required:**

Yes

**Job Description:**

Seize your opportunity to make a personal impact as a Forensics / Malware Senior Analyst (DCO) supporting NETCOM. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

GDIT is currently seeking a Forensics / Malware Senior Analyst (DCO) in Fort Huachuca, AZ. The Senior Threat Analyst is responsible for supporting the defense of Army networks.

This role performs assessments of systems and networks within the network environment or enclave and identifies where those systems/networks deviate from acceptable configurations, enclave policy, or local policy. This role also measures effectiveness of defense-in-depth architecture against known vulnerabilities.

Essential Job Duties

Responsible for:

Analyzing the organization's cyber defense policies and configurations, and evaluating compliance with regulations and organizational directives.

Maintaining a deployable cyber defense audit toolkit (e.g., specialized cyber defense software and hardware) to support cyber defense audit missions.

Maintaining knowledge of applicable cyber defense policies, regulations, and compliance documents specifically related to cyber defense auditing.

Preparating audit reports that identify technical and procedural findings, and provide recommended remediation strategies/solutions.

Performing technical (evaluation of technology) and nontechnical (evaluation of people and operations) risk and vulnerability assessments of relevant technology focus areas (e.g., local computing environment, network and infrastructure, enclave boundary, supporting infrastructure, and applications).

Designing, implementing, and administering network security for UNIX, Windows, Cisco, and Juniper technologies;

Performing TCP-IP protocol implementation across designated Army networks;

Leading security event monitoring, to include proactive and iterative log and packet analysis and anomaly detection;

Performance of advanced incident investigation and timely and professional response;

Creation, maintenance, and maturation of Standard Operating Procedures (SOPs) and training documentation for the implementation of appropriate incident responses, including clear and effective web, email, and telephonic communications;

Conducting research and maintaining situational awareness of emerging threats and their countermeasures, to include monitoring external CSIRTS/CERTs;

Documenting threats and their behavior, and effectively communicating threat mitigation strategies;

Developing strong relationships with team members, managers, and government counterparts;

Mentoring, coaching, and auditing of the activities of junior analysts;

Performing routine event monitoring, trend analysis, and reporting;

Exercising multi-tasking skills by managing events in multiple systems, applications, and priorities.

The above duties are normal for this position. The omission of specific statements of duties does not exclude them from being expected of this position if the work is similar, related, or a logical assignment for this position. Other duties may be required.

**WHAT YOU’LL NEED TO SUCCEED:**

**Education:**

MA/MS +10 -OR- BA/BS in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science +12 years of experience managing organizations similar in size, scope, and complexity.

**Security Clearance Level:** Active TS/SCI clearance

**Required Skills and Abilities:**

Proven experience and ability to leverage CND analysis toolsets to detect and respond to IT security incidents.

The ability to develop and implement standard procedures for incident responses.

Expertise in complex information systems and architectures that encompass multiple disparate databases, networks, and communication subsystems.

Must meet DoD 8140 DCWF 541 requirements (B.S., CISA, CISM, GCIH, or GSNA)

The following certifications:

GCFA: GIAC Certified Forensic Analyst

An IAT II certification (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) is required.

Knowledge of network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth).

Knowledge of how traffic flows across the network (e.g., Transmission Control Protocol and Internet Protocol , Open System Interconnection Model , Information Technology Infrastructure Library, current version ).

Knowledge of application vulnerabilities.

Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, Procedural Language/Structured Query Language and injections, race conditions, covert channel, replay, return-oriented attacks, malicious code).

Knowledge of what constitutes a network attack and a network attack's relationship to both threats and vulnerabilities.

Knowledge of penetration testing principles, tools, and techniques.

Skill in conducting vulnerability scans and recognizing vulnerabilities in security systems.

Skill in the use of penetration testing tools and techniques.

Skill in using network analysis tools to identify vulnerabilities (e.g., fuzzing, nmap, etc.).

Skill in conducting application vulnerability assessments.

Must be willing to work overtime, after hours, holidays, and weekends, as necessary. This position may require periods of non-traditional working hours, to include consecutive nights and/or weekends.

Preferred Skills:

First-hand knowledge of the mission and operational requirements of the U.S. Army.

A demonstrated understanding of U.S. Army IT operational and technical requirements, and an advanced understanding of U.S. Army IT applications and network systems.

One or more of the following certifications:

CCE: Rocheston Certified Cybersecurity Engineer

CFR: CyberSec First Responder

CySA+: CompTIA Cybersecurity Analyst plus

GCFA: GIAC Certified Forensic Analyst

GCFE: GIAC Certified Forensic Examiner

PenTest+: CompTIA Penetration Tester plus

ITIL v3 Foundations (or higher) certification, or able to achieve this certification w/in 90 days of contract start or hire date

**Location:** On Customer Site, Fort Huachuca, AZ

**GDIT IS YOUR PLACE:**

● Full-flex work week to own your priorities at work

● 401K with company match

● Comprehensive health and wellness packages

● Internal mobility team dedicated to helping you own your career

● Professional growth opportunities including paid education and certifications

● Cutting-edge technology you can learn from

● Rest and recharge with paid vacation and holidays

The likely salary range for this position is $149,635 - $202,447. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

**Req ID:** RQ193126

**Type of Requisition:** Regular

**Clearance Level Must Be Able to Obtain:** Secret

**Public Trust/Other Required:** None

**Job Family:** Network Engineering

**Skills:**

Network Infrastructures,Networks,Network Security

**Experience:**

10 + years of related experience

**US Citizenship Required:**

Yes

**Job Description:**

Seize your opportunity to make a personal impact as a **Network Senior Subject Matter Expert** supporting NETCOM. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

GDIT is currently seeking a Network Senior Subject Matter Expert in Fort Huachuca, AZ. The Network Senior Subject Matter Expert is responsible for supporting several Army networks.

Essential Job Duties

Responsible for:

+ Configuring and optimizing network hubs, routers, and switches (e.g., higher-level protocols, tunneling).

+ Developing and implementing network backup and recovery procedures.

+ Diagnosing network connectivity problems.

+ Installation and maintenance of network infrastructure device operating system software (e.g., IOS, firmware).

+ Installation or replacement of network hubs, routers, and switches.

+ Network capacity and performance monitoring.

+ Patching network vulnerabilities to ensure that information is safeguarded against outside parties.

+ Testing and maintaining network infrastructure, including software and hardware devices.

+ Providing expert support, analysis, research, and advice into exceptionally complex networking problems and processes.

+ Serving as technical expert on executive-level programs, providing technical direction, interpretation, and alternatives.

+ Overseeing the design, implementation, and ongoing management of network architectures to support global operations, ensuring scalability and high availability.

+ Developing and enforcing network policies and procedures, ensuring compliance with industry and DoD standards and regulatory requirements.

+ Planning and execution of network upgrades, migrations, and expansion projects, coordinating with internal teams and external vendors to minimize disruption and ensure successful implementation.

+ Leading incident response and resolution reports for network-related incidents, conducting root cause analysis and implementing corrective actions.

+ Designing, implementing, and administering UNIX, Windows, Cisco, and Juniper technologies.

+ Conducting research and maintaining awareness of emerging networking technologies and techniques. Maintaining technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, switchers, firewalls, load balancers, etc.

+ Developing strong relationships with team members, managers, and government counterparts.

+ Mentoring, coaching, and auditing of the activities of junior personnel.

+ Performing routine network monitoring, analysis, and reporting.

+ Exercising multi-tasking skills by managing multiple systems, applications, and priorities.

The above duties are normal for this position. The omission of specific statements of duties does not exclude them from being expected of this position if the work is similar, related, or a logical assignment for this position. Other duties may be required.

**WHAT YOU’LL NEED TO SUCCEED:**

**Required Skills, Certifications and Education** :

MA/MS +10 -OR- BA/BS in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science +12 years of experience managing organizations similar in size, scope, and complexity.

**Security Clearance Level** : Active SECRET clearance

+ Must meet DoD 8140 DCWF 441 requirements (B.S., CCNA, GCIA, GCLD, GDSA, GFACT, CASP+, CCNP Security, CCSP, GCED, or GCIH)

+ The following certifications:

+ Cisco Certified Network Professional (CCNP)

+ Juniper Networks Certified Internet Specialist or Juniper Networks Certified Internet Associate

+ An IAT II certification (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) is required

+ Must be willing to work overtime, after hours, holidays, and weekends, as necessary. This position may require periods of non-traditional working hours, to include consecutive nights and/or weekends

**Preferred Skills:**

+ First-hand knowledge of the mission and operational requirements of the U.S. Army.

+ A demonstrated understanding of U.S. Army IT operational and technical requirements, and an advanced understanding of U.S. Army IT applications and network systems.

One or more of the following certifications:

+ CCNA: CISCO Certified Network Associate

+ GCIA: GIAC Certified Intrusion Analyst

+ GCLD: GIAC Cloud Security Essentials

+ GDSA: GIAC Defensible Security Architect

+ GFACT: GIAC Foundational Cybersecurity Technologies

+ CASP+: CompTIA Advanced Security Practitioner plus

+ CCNP Security: CISCO Certified Network Professional

+ CCSP: Certified Cloud Security Professional

+ GCED: GIAC Certified Enterprise Defender

+ GCIH: GIAC Certifed Incident Handler

+ ITIL v3 Foundations (or higher) certification, or able to achieve this certification w/in 90 days of contract start or hire date

**Location** : On Customer Site, Fort Huachuca, AZ

**This position is contingent upon award of contract**

**GDIT IS YOUR PLACE:**

+ 401K with company match

+ Comprehensive health and wellness packages

+ Internal mobility team dedicated to helping you own your career

+ Professional growth opportunities including paid education and certifications

+ Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

The likely salary range for this position is $129,956 - $175,824. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

**_What Application Development & Maintenance contributes to Cardinal Health_**

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

This role will serve as the Technical Lead for the Contact Center Technologies group, encompassing Genesys and Verint. The primary responsibility will be to optimize the integration of these technologies within the Contact Center environment, while also architecting the future IT roadmap, particularly focusing on the implementation of AI. Furthermore, this role will collaborate with the CRM applications used at Cardinal to ensure seamless integration with Genesys and Verint, eliminating any redundant functionality. The ideal candidate will be a collaborative & organized individual who is knowledgeable about current best practices in search and is able to document and ensure that standards and architectures are being implemented correctly.

**_Responsibilities_**

+ Work with IT partners & Enterprise Architecture to understand & drive our approach and roadmap for the Contact Center Technologies area with a focus on AI

+ Understand the overall data landscape at Cardinal Health for the 31 Contact Centers to enable informed Genesys and Verint architecture recommendations with a focus on integrations and reporting

+ Understand the overall integration landscape with Genesys and Verint for the 31 Contact Centers to optimize current functionality

+ Partner with our IT CRM teams (SAP, Salesforce and ServiceNow) to optimize cross functionality and integrations between them, Genesys and Verint

+ Work with on- and off-shore developers to implement new Contact Center functionality and streamlining the current landscape

+ Be the IT expert in Contact Center Technologies with a deep understanding of where the industry is headed

**_Qualifications_**

+ 8-12 years of experience, preferred

+ Bachelor's degree in related field, or equivalent work experience, preferred

+ Relevant experience with a contact center platform (Genesys, Verint, Nice, Five9, AWS Contact Center, etc.)

+ Experience with Java Integrations

+ Server Management Skills

+ Experience with Dynatrace

+ Networking Knowledge

+ Experience working with SaaS solutions in GCP

+ IT Architecture Experience especially with integrations and reporting

+ Familiarity with DevOps concepts and best practices

+ Comfortable leading teams and presenting information to groups

**_What is expected of you and others at this level_**

+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects

+ Participates in the development of policies and procedures to achieve specific goals

+ Recommends new practices, processes, metrics, or models

+ Works on or may lead complex projects of large scope

+ Projects may have significant and long-term impact

+ Provides solutions which may set precedent

+ Independently determines method for completion of new projects

+ Receives guidance on overall project objectives

+ Acts as a mentor to less experienced colleagues

**Anticipated salary range:** $121,600 - $173,700

**Bonus eligible:** Yes

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

+ Medical, dental and vision coverage

+ Paid time off plan

+ Health savings account (HSA)

+ 401k savings plan

+ Access to wages before pay day with myFlexPay

+ Flexible spending accounts (FSAs)

+ Short- and long-term disability coverage

+ Work-Life resources

+ Paid parental leave

+ Healthy lifestyle programs

**Application window anticipated to close:** 03/17/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

\#LI-Remote

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

**Requirements:**

+ 7+ years of engineering experiencing, preferably in presales/consulting

+ Must have prior experience in supporting Army customers; a veteran with prior service in the US Army and tactical systems experience is highly desired

+ Experience and knowledge in one or more of the following is highly desired: DELL EMC, NetApp, VMWare, AWS and Hybrid / Multi-Cloud.

+ Technical expertise in two or more of the following: Compute, Storage, Cybersecurity, Virtualization and Cloud technologies,

+ Ability for 25% travel; possibility of up to 50% travel

+ Must have ability to pass a Federal Security Clearance; active Security Clearance strongly preferred (Top Secret)

+ Excellent communication, interpersonal, presentation and technical sales skills

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

+ Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

+ Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

**Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities**

**Preferred locations: Near any major airport west of the Mississippi River**

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. Serves in the Network Technology Command as a team member on the application of Change Management policies and procedures. This position is located at Fort Huachuca, AZ. Responsibilities Works directly with staff to determine technical and functional ramifications associated with implementation of IT aspects of Requests for Change (RFC) initiatives. Oversees, coordinates enterprise level Change Management processes allowing for the implementation of networks-based IT systems or capabilities that support unclassified and classified voice, data, and video, and ports, protocols, and services. Performs Quality Control and Quality Assurance on submissions of RFCs and Ports, Protocols, and Services (PPSM) during the review of change requests submitted to the Department of Defense Information Network-Army (DoDIN-A) portal site. Coordinates and leads meetings, technical working groups, and interactions between board members and requesting organization to determine technical and functional ramifications associated with implementation of IT aspects of RFC initiatives. Serves as a Contract Office Representative for three to five small contracts providing supporting IT services for Force Protection, the Army’s interface with the Joint Regional Security Stack, and Army tactical satellite support request system. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Army Cyber Excepted Service (CES) Employee Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee Current Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) Positions Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Current DoD Cyber Excepted Service (CES) Employee (non-Army) Current DoD Defense Civilian Intelligence Personnel System (DCIPS) Employee (non-Army) Non-Department of Defense (DoD) Transfer Applying to Cyber Excepted Service Positions Reinstatement Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for IT Specialist (PLCYPLN): Specialized and Other Experience: One year of specialized experience which includes three (3) or more of the following: 1. Formulating strategic service design to enhance the networks and infrastructure that support Command, Control, Communications, Computer, and Intelligence (C4I) activities; 2. Determining where problems exist in functional IT and telecommunications requirements to provide direction or advice on resolving problems on complex/controversial issues; 3. Coordinating meetings between internal and external stakeholders to determine technical and functional ramifications of IT initiatives to networks-based IT systems; 4. Acting as Contracting Officer's Representative (COR) to ensure accurate reporting to Contracting Officer. The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Education Additional Information If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment. This position is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 U.S.C. 1599f. Appointment to this position does not confer competitive status. This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. Must be able to obtain and maintain a Top Secret eligibility with access to Sensitive Compartmented Information (SCI). This position requires you to submit a a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is an Information Technology Management Career Field position. TERM: This announcement is for a Cyber Term position. Permanent employees who apply, are selected for, and ultimately accept this position will be converted to a Cyber Term appointment. Term positions in CES may be extended up to a maximum of five years. This position may be converted to permanent without further competition after completion of three years of continuous service in this position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. Serves in the Network Technology Command as a team member on the application of Change Management policies and procedures. This position is located at Fort Huachuca, AZ. Responsibilities Works directly with staff to determine technical and functional ramifications associated with implementation of IT aspects of Requests for Change (RFC) initiatives. Oversees, coordinates enterprise level Change Management processes allowing for the implementation of networks-based IT systems or capabilities that support unclassified and classified voice, data, and video, and ports, protocols, and services. Performs Quality Control and Quality Assurance on submissions of RFCs and Ports, Protocols, and Services (PPSM) during the review of change requests submitted to the Department of Defense Information Network-Army (DoDIN-A) portal site. Coordinates and leads meetings, technical working groups, and interactions between board members and requesting organization to determine technical and functional ramifications associated with implementation of IT aspects of RFC initiatives. Serves as a Contract Office Representative for three to five small contracts providing supporting IT services for Force Protection, the Army’s interface with the Joint Regional Security Stack, and Army tactical satellite support request system. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for IT Specialist (PLCYPLN): Specialized and Other Experience: One year of specialized experience which includes three (3) or more of the following: 1. Formulating strategic service design to enhance the networks and infrastructure that support Command, Control, Communications, Computer, and Intelligence (C4I) activities; 2. Determining where problems exist in functional IT and telecommunications requirements to provide direction or advice on resolving problems on complex/controversial issues; 3. Coordinating meetings between internal and external stakeholders to determine technical and functional ramifications of IT initiatives to networks-based IT systems; 4. Acting as Contracting Officer's Representative (COR) to ensure accurate reporting to Contracting Officer. The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Education Additional Information If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment. This position is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 U.S.C. 1599f. Appointment to this position does not confer competitive status. This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. Must be able to obtain and maintain a Top Secret eligibility with access to Sensitive Compartmented Information (SCI). This position requires you to submit a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is an Information Technology Management Career Field position. TERM: This announcement is for a Cyber Term position. Permanent employees who apply, are selected for, and ultimately accept this position will be converted to a Cyber Term appointment. Term positions in CES may be extended up to a maximum of five years. This position may be converted to permanent without further competition after completion of three years of continuous service in this position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Advance in Hire salary negotiations for those candidates who are new to Federal service may be authorized.

Job Description:

**Role Summary/Purpose:**

The Assistant Vice President, Principal Software Engineer craves working in a hands-on system design and architecture environment and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution and event-driven architecture, microservice architecture, cloud technologies and the ability to influence and lead a team are musts.

This AVP will lead the development and the life cycle management of our consumer bank and credit servicing applications by creating and developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our technical experts and team leaders.

**_Our Way of Working_**

**_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._**

**Essential Responsibilities:**

+ Influence many agile development teams through all phases of the Agile development life cycle through SAFe

+ Implement new technologies and assist developers as they migrate to new technologies

+ Architect applications across the full stack, experience in PCF, Cloud Native Application Architecture, Microservices ecosystem, J2EE, Spring Java, and RESTful APIs are a must.

+ Design data models to support complex business processes

+ Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack.

+ Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing apps.

+ Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command

+ Ensure compliance with architecture, security and technology standards set by Synchrony

+ Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap.

+ Participate in Agile scrums consisting of cross-functional teams

+ Lead Agile sprints as the technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews

+ Ensure application code quality through development, test, and QA

+ Participate in addressing root cause analyses, incident reports and provide direction in problem resolution

+ Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes

+ Passionate about the latest technologies, open-source projects and languages

+ Provide 24x7 on-call support periodically throughout the year

+ Identify ways to increase efficiency and improve system performance

+ Work with third party vendors to develop software and/or integrate their software into the company's products

+ Perform other duties and/or special projects as assigned

**Qualifications/Requirements:**

+ Bachelor's degree and a minimum 4 years of experience with software engineering OR, in lieu of degree, High School Diploma/GED 6 years of experience with software engineering.

+ Minimum 4 years of application development experience.

+ Spring Boot and Spring Cloud development background.

+ Critical Thinking, creativity and problem-solving skills

**Desired Characteristics:**

+ Experience building and consuming web services via SOAP and REST

+ Expertise with continuous integration environments

+ Experience with writing unit, integration, and UI test cases

+ Deep experience with responsive web design principles and cross device support

+ Strong experience with Pivotal Cloud Foundry

+ Knowledge in using Splunk for production support.

+ Experience with Database Architecture, Modeling, and familiarity with MySQL & SQL, Gemfire

+ Familiarity with JSON, REST and XML based web services

+ Working knowledge of the overall mobile industry

+ Excellence in technical communication with technical and non-technical peers

+ Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies

+ Desire to work in a dynamic, fast paced environment

+ Experience developing and supporting financial/banking applications

+ Excellent interpersonal skills with ability to influence clients, team members, management, and external groups.

+ Excellent attention to detail in a team environment

+ Strong oral and written communication, analytical and problem-solving skills

+ Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact, and resolution options.

**Grade/Level: 10**

The salary range for this position is **95,000.00 - 160,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

**Eligibility Requirements:**

+ You must be 18 years or older

+ You must have a high school diploma or equivalent

+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

**Our Commitment:**

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

**Reasonable Accommodation Notice:**

+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

**Job Family Group:**

Information Technology

**Overview**

SOS International LLC (SOSi) is currently seeking a **Senior Network Administrator (WAN)** in **Fort Huachuca, AZ** . The Senior Network Administrator reports to the WAN Branch Manager and monitors WAN network critical infrastructure assets and circuits for the WAN Team.

**Essential Job Duties**

+ Network troubleshooting

+ IPv4/IPv6 Subnetting

+ IPv4/IPv6 addressing and address schema

+ Highly knowledgeable regarding network services to include: SSH, DNS, DHCP, NTP, and LDAP

+ Cisco router/switch/firewall

+ Juniper router/switch/firewall

+ Cybersecurity fundamentals

+ IT Industry Terminology

+ IT troubleshooting and problem-solving techniques

+ Routing fundamentals to include knowledge of BGP and OSPF routing protocols

+ Firewall administration (Cisco/Juniper/Palo Alto)

+ VPN systems and RAVPN

**Minimum Requirements**

+ Active in scope SECRET clearance with T5 investigation or the ability to obtain Interim SECRET T5 eligibility.

+ HS +6 yrs similar technical experience or AA/AS +5, or BS/BA +3.

+ An IAT II certification (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) is required.

+ CEH or equivalent within 60 days.

+ Knowledge of installation, maintenance, troubleshooting, and support of Cisco Internetworking Devices.

+ Knowledge of installation, maintenance, troubleshooting, and support of Juniper Internetworking Devices.

+ Knowledge of Standard Routing Protocols, i.e. EIGRP, BGP, OSPF, etc.

+ Knowledge of TCP/IP ports, protocols, and subnetting.

+ Network fundamentals.

+ Network services such as: DNS, DHCP, NTP, and LDAP.

+ Cybersecurity fundamentals.

+ IT Industry terminology.

+ Advanced troubleshooting and problem solving techniques.

+ Excellent oral and written communication.

**Preferred Qualifications**

+ CCNP Enterprise

+ Palo Alto Networks Certified Network Security Administrator

+ JNCIA-JUNOS

**Work Environment**

+ Working conditions are normal for an office environment.

+ Fast paced, deadline-oriented environment.

+ May require periods of non-traditional working hours including consecutive nights or weekends (if applicable).

**Commitment to Diversity**

SOSi does not discriminate against job applicants or employees on any legally recognized basis including, but not limited to age, race, color, religion, national origin, genetic information, sex, sexual orientation, gender identity or expression, marital status, disability, veteran status, or any other characteristic protected by applicable U.S. federal, state, and local laws.

We anticipate the application window for this opening will close on - 31 Jan 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**

The IT Planning Application Owner (ITPAO) is accountable for the Application Management of the Supply Chain Planning applications including integrations and interfaces and continuous improvement.

The IPTAO ensures the application(s) are enhanced and maintained in accordance to Medtronic's Security Risk and Compliance requirements.

Our investments are transforming Manufacturing and Supply Chain into a competitive advantage for Medtronic. Leaders with the talent to drive big and complex strategic programs while delivering stability and world-class best practices to day-to-day IT operations thrive here.

As the IT Planning Application Owner, you will be responsible for Medtronic’s Global Supply Chain Planning application(s) maintenance, support and enhancement initiatives as well as IT operations for run the business activities to ensure achievement of our vision. To be a Best-in-Class Global Operations and Supply Chain Organization and Competitive Advantage for Medtronic.

Responsibilities may include the following and other duties may be assigned.

+ Provides leadership for those involved in the development, design and optimization of one or more information technology and systems functions supporting company business processes and technical information systems platforms.

+ Responsibilities include, but are not limited to, analysis, selection and modification of enterprise systems, application software, installation of network hardware/software and database management.

+ Provides direction for the effort required to protect the company's data, tools and information systems.

+ Ensures infrastructure architecture standards maximize efficiency and support platform compatibility.

+ Usually requires subject matter knowledge of user group for practical application of system characteristics.

+ Coordinates delivery of services to user groups and ensures IT service is uninterrupted.

+ Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

**PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM:**

+ Manage, select, develop, and evaluate personnel including external partners and resources to ensure the efficient operations of the functions and scope.

+ Levels within the management career stream typically have six or more direct reports.

+ Responsible for the performance management, staff development, driving engagement and inclusion, communicating business and operational initiatives, planning, prioritizing and / or directing the responsibilities of direct reports and partner resources in scope.

+ Collaborate with IBP and Planning COEs to ensure solutioning supports world class IBP.

+ Goal achievement is through individual performance combined with performance of direct and / or indirect reports in meeting Medtronic business plan targets.

+ A key responsibility of roles in this career stream is managing people, which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of departmental level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.

**DIFFERENTIATING FACTORS**

+ Autonomy:

+ Manages team(s) or small unit that includes multiple teams in scope.

+ Provides motivational leadership for the area managed.

+ Provides thought and technical leadership. Ensures work is accomplished with minimal direction.

+ Organizational Impact:

+ Collaborates with IT Planning Team Leadership in the development of the strategy for department or business area, ensuring links to the company’s aims and objectives.

+ Innovation and Complexity:

+ Drive innovation across the business area, encouraging best practice and knowledge sharing.

+ Identify areas of improvement with team, partners and peers.

+ Systems:

+ Advanced Planning Systems Implementation and Run the Business experience >=8 yrs (prefer Blue Yonder)

+ ERP systems interface building, maintenance and integrations optimization

+ Webmethods, Snowflake, SAP APO/PPDS/GATP or similar experience >=6 yrs

+ ERP systems experience related to Supply Chain Planning >=10 yrs

+ MS Suite and data analytics advanced capability >=5 yrs

+ Supply Chain Planning:

+ IBP/S&OP Implementations and/or experience and SME >=5 yrs

+ Demand, Supply and Inventory Management experience >=10 yrs

Collaborate with the IT Supply Chain Planning Leader partnering with business owners to accomplish roadmap in support of the SC Planning Digital Transformation strategy and vision. This Sr. Manager is accountable for the successful deployment of the IT Planning strategy and roadmap, including applications, data, infrastructure, cybersecurity, and people/partners in scope for the Supply Chain Planning Application Portfolio.

+ Collaborate with IT Supply Chain Planning leader to:

+ Develop business case proposals, financial investment forecasts, and annual business budget plans.

+ Develop and execute against the SC Plan Digital Transformation IT strategy and roadmap.

+ Establish and ensure communications relevant to stakeholders.

+ Manage end-to-end cost and performance of projects and initiatives in scope.

+ Perform duties as technology subject-matter expert to elicit and translate high level business needs into technological solutions so the portfolio of IT solutions aligns with business priorities and objectives.

+ Subject matter expert (SME) for the design and modeling of tactical architectures for delivery, development, and support of different projects to build best in class architecture.

+ SME for Solution Development & Run teams to perform against deliverables, schedules, quality and SLA’s.

+ Engage in project reviews to analyze portfolio level metrics, and review progress, resolve dependencies and risks, review capacity allocations, identify opportunities for continuous improvement.

+ Promote and develop IT industry best practices across product life cycle, including but not limited to code quality, code reviews, configuration management, configuration over customization, testing, release management, etc.

+ Proactively define and monitor performance and KPIs, drive continues improvement and lean six-sigma mindset to identify and eliminate true root-cause of issues.

**MUST HAVE (Minimum Qualifications)**

+ 8+ years of experience with a bachelor’s degree or 6+ years of experience with an advanced degree

+ 7+ years of managerial experience

**NICE TO HAVE (Preferred Qualifications)**

+ Demonstrated experience and accountability for IT Supply Chain Advanced Planning systems experience.

+ Project leadership for execution with build and run team management & collaboration.

+ Strong experience with Enterprise Resource Planning (ERP) systems, advanced planning system (APS), analytics and their interactions in the support and management of supply chain processes, operations, and master data.

+ Experience with Blue Yonder Planning Solutions, SAP and Anaplan (Preferred)

+ Good interpersonal and presentation skills.

+ Exceptional ability to lead change using positive and collaborative methods.

+ High level of technical aptitude, requirements management, and ability to assess and articulate risk variables.

+ Proven track record delivering exceptional IT results/outcomes, leveraging SDLC.

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

**Benefits & Compensation**

**Medtronic offers a competitive Salary and flexible Benefits Package**

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

**Benefits & Compensation**

**Medtronic offers a competitive Salary and flexible Benefits Package**

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$150,400.00 - $225,600.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page\_name=signon&co\_num=30601&co\_affid=medtronic)

**About Medtronic**

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

**Welcome to our new Careers Site!**

**If you applied before July 22nd, please check your email for a notification from us providing you with instructions and a link to set up your new account and retain access to your current activity. If you do not see an email from us, please feel free to proceed with creating a new account.**

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will…

+ **Build** a better future, amplifying your impact on the causes that matter to you and the world

+ **Grow** a career reflective of your passion and abilities

+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

**Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

For updates on job applications, please go to the candidate login page and sign in to check your application status.

If you need assistance completing your application please email [email protected]

To request removal of your personal information from our systems please email [email protected]

**What’s Under the Hood**

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.

**That’s Nice, But What’s the Job?**

The role of IT Business Analyst takes on a different meaning in every company. Here at DriveTime, the emphasis is on enabling "Business" value through IT solutions. On a daily basis, you are responsible for eliciting requirements on updates and enhancements to DriveTime applications, but this role is so much more than requirements writing. From API integrations and database structures to page layouts and built-from-scratch applications, you are an expert at digging in and understanding how systems work together. In business meetings you are the technical voice who can speak to the systems impact. In discussions with developers, you are the voice of the business advocating for your customer. You really get the big picture and business goal, and are adept at translating that into the details needed for your team to make the goal a reality. You play an integral, collaborative role in feature development, from business ask through user acceptance testing and deployment.

**Our IT Business Analyst responsibilities are to:**

· Work with Product Owners and end users to develop thorough requirements

· Create concise and relevant project artifacts and build reports that tell a story

· Work as a member of cross-functional teams to help design solutions

· Develop user stories centered on the business value

· Work with a team of developers to ensure requirements are met and provide insight during development

· Assist Solutions Owner and Quality Analyst in creating test strategy/scenarios based on feature/project scope

· Understand how individual test cases (within the test pyramid) provide coverage of the scenarios

· Identify regression suites/testing that is needed for a feature/project

· Assist Team with manual testing as needed, perform exploratory testing

· Assist Solutions Owner in entering, triaging and managing bugs

· Communicate with all levels of the organization (end users - sr. executive level)

· Function as a subject matter, process, and operational expert for supported Product Line

· Assist in troubleshooting systems issues

**So What Kind of Folks Are We Looking for?**

· **Organization and time management skills in spades. ** You’ll be handling multiple projects and deadlines that will require you to prioritize then re-prioritize then re-prioritize again.

· **Expert in relationships!** You’ve probably taken multiple personality assessments, know what Emotional Intelligence is, and pride yourself on your ability to build relationships based on mutual trust and respect.

· **Excellent verbal and written communication skills - ** the ability to talk and write with confidence, charisma and competence for a wide variety of audiences.

· **Detail-oriented. ** Okay we know it’s on about every job description - but we really mean it!

**The Specifics.**

· You’ve got a minimum of 1-3 years’ Business/Solutions Analysis experience, preferably working in an Agile environment.

· Whether it be homegrown IT systems or out-of-the-box software implementations, you’ve worked on systems that are used company-wide by lots of users.

· Collaboration, collaboration and one more time, collaboration. You are an experienced liaison who can bring all stakeholders together and, more importantly, get them to agree.

· Creating workflows, brainstorming use cases and coming up with clear, concise user stories are finely honed skills for you.

· It’s in the job title. You’ve got solid analytical skills. Be it tables of data or end-user flows, you know how to analyze and organize.

· Once you’ve analyzed and organized, you can create a compelling story with your excellent written and verbal skills.

· Understand how to build a test strategy including positive/negative testing, boundary testing, etc.

· Working knowledge of the Test Pyramid and how it impacts test strategy and test case design

· You are a highly motivated self-starter who doesn’t need to be micromanaged. You think with a business owner mindset and are consistently anticipating business needs.

**Nice to Haves.**

While the Microsoft Office Suite is a given (Word, Excel, Visio, PowerPoint, Project), experience working in or using any of the following applications is a plus

· Microsoft SQL

· Tableau

· Application Insights

· Miro

· Target Process, Jira or other SDLC board management tools

· Azure DevOps

· Adobe Creative Suite (Photoshop, Illustrator, XD)

· Balsamiq or any other wireframe tool

Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

\#Dice

**So What About the Perks? Perks matter**

+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!

+ **Give Us a Reason (or not), and We’ll Celebrate.** Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.

+ **Smart-Casual Dress.** Come dressed in jeans (you’ll fit right in with the rest of us).

+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

**Anything Else? Absolutely.**

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!