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Computer and Information Technology

Computer Systems Analysts

Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns.

A Day In The Life

Computer and Information Technology Field of Interest

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Salary Breakdown

Computer Systems Analysts

Average

$98,470

ANNUAL

$47.34

HOURLY

Entry Level

$62,030

ANNUAL

$29.82

HOURLY

Mid Level

$99,340

ANNUAL

$47.76

HOURLY

Expert Level

$131,040

ANNUAL

$63.00

HOURLY


Program Recommendations

Computer Systems Analysts

Mesa Community College (MCCCD)

Data Analytics and Programming

Education

Bachelor's Degree

Mesa Community College (MCCCD)

Data Analytics and Programming

Education

Bachelor's Degree

Phoenix College (MCCCD)

Information Technology

Education

Bachelor's Degree


Current Available & Projected Jobs

Computer Systems Analysts

417

Current Available Jobs

14,680

Projected job openings through 2030


Top Expected Tasks

Computer Systems Analysts


Knowledge, Skills & Abilities

Computer Systems Analysts

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

English Language

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Mathematics

KNOWLEDGE

Administration and Management

SKILL

Active Listening

SKILL

Critical Thinking

SKILL

Reading Comprehension

SKILL

Speaking

SKILL

Systems Analysis

ABILITY

Oral Comprehension

ABILITY

Deductive Reasoning

ABILITY

Problem Sensitivity

ABILITY

Written Comprehension

ABILITY

Inductive Reasoning


Job Opportunities

Computer Systems Analysts

  • TMGF Order to Cash Order Management Business Analyst
    Intel Corporation    Chandler, AZ 85248
     Posted about 9 hours    

    Job Description

    Intel TMGF is a semiconductor wafer foundry known for its commitment to innovation and excellence. We are embarking on a transformative ERP project aimed at optimizing our Order to Cash OTC processes. To support this critical initiative, we are seeking a highly skilled Business Analyst with deep expertise in semiconductor manufacturing and ERP systems.

    Position Overview:

    As the Business Analyst for our Semiconductor Wafer Foundry ERP Transformation in the OTC domain, you will play a vital role in ensuring the success of our project. You will be responsible for reviewing, providing inputs, and approving various documents and scripts related to configuration, testing, security, integration, cutover planning, and user acceptance testing. You will be involved in helping to design the Order Management processes for an SAP S4 HANA ERP Transformation which will include designing and configuring applications to meet business process and application requirements on SAP SD OTC process. Your analytical insights and attention to detail will contribute to the alignment of our systems with industry best practices.

    The Order Management processes could include Order capture, Pricing, Order Confirmation end to end. Process will include B2B, customer portal or email via integration through third party system, sample orders, VMI order, service order, intercompany, Free of Charge order, Credit Memo Request, Debit Memo Request, Third party drop shipment, customer fulfillment models, order validation, order tracking, order acknowledgement.

    You are expected to have experience in the Order Management part of the Order to Cash process, right from the Order creation up to the Invoicing process.

    As the Business Analyst for the Semiconductor Wafer Foundry ERP Transformation Order to Cash, your key responsibilities will include:

    Configuration Management: Review, provide inputs, and approve Configuration Design Documents CDD to ensure alignment with business needs. Oversee the development of Configuration Unit Test CUT scripts and validate CUT results. Review and approve Functional Design Specs FDS to ensure they meet process requirements. Assist in the development of Functional Unit Test FUT scripts and validate FUT results. Support the development and validation of Security Unit Test SUT scripts and results.
    Testing and Integration: Collaborate on the development of Integration Test scripts to verify system functionality. Analyze and validate Integration Test results to identify any issues or discrepancies.
    Cutover and Data Migration: Contribute to the development and execution of the cutover plan, ensuring a smooth transition to the new ERP system. Monitor and validate data loads during cutover cycles to ensure data accuracy and completeness.
    Documentation and Approval: Provide inputs to Level 3 Process Flows, Solution Design Decisions, and FIT-GAP analysis. Collaborate on defining security roles and controls related to the Order management process. Review and approve analytics requirements. Assess and approve change impacts resulting from process modifications.
    User Acceptance Testing UAT: Prepare and execute UAT scripts to validate that the ERP system meets business requirements. Document and report UAT results, including issues and resolutions.
    Post ERP program, ability to provide sustaining operation support as order management Analyst. Ideal candidates can demonstrate: Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively with cross-functional teams.

    This position is not eligible for Intel immigration sponsorship.

    Qualifications

    Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

    Minimum Qualifications:

    Bachelor's degree in Business, Information Technology, or a related field; advanced degree preferred.
    4+ years experience in
    Business Analyst
    Semiconductor manufacturing
    ERP transformations.
    Order Management part of the Order to Cash process
    Preferred Qualification:

    Strong understanding of semiconductor wafer foundry operations, Order management processes, and industry best practices.
    Familiarity with ERP systems commonly used in semiconductor manufacturing (e.g., SAP ECC or S/4 HANA)
    Hands-on experience in SAP Sales and Distribution- Order management or a Certification in SAP S/4 Hana (SD) is an added advantage.


    Seniority Level

    Some work experience (up to 5 years, non-manager)

    Field of Interest

    Manufacturing

    Employment Type

    Full Time

  • Business Analyst
    Microsoft Corporation    Phoenix, AZ 85067
     Posted about 23 hours    

    Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services. Microsoft Cloud Operations + Innovation is responsible for designing, building, and operating our unified global datacenters, managing the supply planning and capacity utilization of our unified infrastructure, and is responsible for all of the operations needed to run the physical infrastructure (including supply chain, hardware, power, security, and workflow teams).

    The Data Center Demand and Strategic planning (DDSP) organization is seeking an exceptional Program Manager candidate to help drive world class processes, data quality and fidelity in Datacenter (DC) demand creation, publication, and communication to cross-organization stakeholders and leadership. This role is responsible for ensuring on-time high quality Demand forecasting deliverable and effective communication through process creation, data analysis and integration with CO+I process.

    This critically vital role requires an individual who can expertly drive execution excellence, compliance, and business enablement using deep data insights and processes to improve Demand forecasting. Responsibilities include developing and improving processes for DDSP operations, collaborating with stakeholders across functions and metrics, ensuring compliance with policies and standards, and implementing and monitoring risk control measures. This role requires extensive cross-group coordination, agile workload management, analytical approach, excellent communication skills, and a willingness to engage globally.

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

    In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

    **Responsibilities**

    + Support the development of scalable operating processes that deliver a consistent and excellent experience for our Demand creation, partners and field stakeholders.

    + Compile comprehensive and accurate Senior Leadership Team (SLT) facing reports on a timely basis

    + Support day-to-day operations with ad-hoc analysis.

    + Support demand planning in Sales and Operations Planning (S&OP) and Executive S&OP

    + Build and manages key relationships needed for demand planning. Drives collaboration and alignment on plans; cross-functional relationships.

    + Guide business leaders with confidence in your analytics and reporting to ensure smooth execution.

    + Summarize and clearly communicate data analysis assumptions and results.

    + Executing processes in a compliant manner with a focus on reducing cycle time, improving planning forecast, analyzing root causes and driving change management

    + Develop road mapping of Data science and business workstreams to ensure Microsoft is poised for long-term success

    + Improving process maturity by aligning and optimizing processes across lines of business, and prioritizing engineering, data science, process, and policy opportunities

    + Leverage subject matter expertise and stakeholders to assess demand trends and workstream trends to develop early insights and callouts.

    + Represent the voice of the DC Demand across multiple groups within Microsoft using various listening mechanisms to capture feedback and growth opportunities and use them to influence DDSP roadmaps

    + Establish global network and be a trusted advisor for Demand creation and managing escalations globally

    + Apply a continuous improvement mindset to everything we do, using data and business insights to improve Partner Experiences, partner transactional Quality, tools and communications modes.

    + Embody ourCulture (https://www.microsoft.com/en-us/about/corporate-values) andValues (https://careers.microsoft.com/us/en/culture)

    **Qualifications**

    **Required Qualifications:**

    + Bachelor's Degree in Engineering, Business operations, Supply Chain Management, Finance, Supply Chain Analytics, or related field AND 4+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience

    + OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 2+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience

    + OR equivalent experience.

    **Other Requirements:**

    These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

    + **Preferred Qualifications:**

    + Ability to identify and implement industry best practices to improve existing processes; demonstrable achievement within a results-driven, highly ambiguous and dynamic environment.

    + Self-driven and highly motivated, with an ability to interpret and translate existing processes, program guides, and work instructions into optimized processes that align with business program management (BPM) format requirements.

    + Customer obsessed – always striving to meet or exceed customer expectations.

    + Creativity and judgment to develop innovative solutions to complex problems

    + Relate and communicate effectively at different levels, across different cultures. Excellent communication skills, both written and verbal, with the ability to clearly articulate complex subjects to a global audience.

    + Demonstrated impact and influence skills, including cross-boundary collaboration and the ability to build solid relationships with individuals at all levels.

    + Ability to manage sensitive, business impacting information, and closely control dissemination.

    + End to End Systems Thinker thatleverages data to identify opportunities for process improvement.

    + Passion and ability to achieve exceptional results, tackle ambiguity, and match a fast pace of delivery with minimal supervision.

    Business Analytics IC4 - The typical base pay range for this role across the U.S. is USD $101,200 - $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $130,000 - $213,200 per year.

    Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

    Microsoft will accept applications for the role until June 12, 2024.

    \#IPACareers

    \#COICareers

    Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .


    Employment Type

    Full Time

  • Business Systems Analyst
    Highmark Health    Phoenix, AZ 85067
     Posted about 23 hours    

    **Company :**

    enGen

    **Job Description :**

    **JOB SUMMARY**

    This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components). Uses regular judgement and discretion to collaborate with customers in order to: Understand capability needs; Gather project specifications; Create business cases and cost sheet analysis; Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities); Analyze data to determine business problems, trends, or opportunities for process improvements; Create/execute test cases; Provide root cause analysis and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The incumbent identifies, documents, and resolves risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Builds organizational and platform knowledge in one or more disciplines to advance professional track career. Uses functional and organizational knowledge to mentor junior resources. Requires thorough understanding of end systems impact of changes across multiple systems.

    **ESSENTIAL RESPONSIBILITIES**

    + Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.

    + Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.

    + Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.

    + Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.

    + Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

    + Other duties as assigned.

    **EDUCATION**

    **Minimum**

    + Bachelor's Degree in Business Management, Information Systems, or closely related field

    **Substitutions**

    + None

    **Preferred**

    + None

    **EXPERIENCE**

    **Minimum**

    + 3 - 5 years in IS/IT

    **Preferred**

    + 1 - 3 years in Lean/Six Sigma experience

    + 1 - 3 years in the Health Insurance Industry

    + 1 - 3 years in the Healthcare industry

    **LICENSES OR CERTIFICATIONS**

    **Required**

    + None

    **Preferred**

    + Information Technology Infrastructure Library (ITIL)

    + The Open Framework Group (TOGAF)

    + Six Sigma

    + Project Management Professional (PMP)

    **SKILLS**

    + Analytical Skills

    + Problem-Solving

    + Communication Skills

    + Report Writing

    + SQL

    + Agile Methodolgy

    + Agile Project Management

    **Language Requirements (other than English)**

    None

    **Travel Required**

    0% - 25%

    **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

    **Position Type**

    Office-Based

    Teaches / trains others regularly

    Rarely

    Travel regularly from the office to various work sites or from site-to-site

    Occasionally

    Works primarily out-of-the office selling products/services (sales employees)

    Never

    Physical work site required

    Yes

    Lifting: up to 10 pounds

    Rarely

    Lifting: 10 to 25 pounds

    Rarely

    Lifting: 25 to 50 pounds

    Rarely

    **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

    **_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

    _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

    _Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

    **Pay Range Minimum:**

    $57,700.00

    **Pay Range Maximum:**

    $106,700.00

    _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

    EEO is The Law

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

    For accommodation requests, please contact HR Services Online at [email protected]

    California Consumer Privacy Act Employees, Contractors, and Applicants Notice

    Req ID: J247309


    Employment Type

    Full Time

  • Sr Advanced Mechanical Systems Engineer- CDRILS
    HONEYWELL    Glendale, AZ 85304
     Posted about 23 hours    

    WHY HONEYWELL?

    The future is what you make it.

    When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

    That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

    Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.

    Are you ready to help us make the future?

    ABOUT THE ROLE

    The Sr Advanced Mechanical Systems Engineer is within Space Engineering and part of the team developing the Carbon Dioxide Removal by Ionic Liquid System (CDRILS), an astronaut life support system for spacecraft, as well as other technologies that make it possible to live and breathe in space.

    This role will support 1) the design, build and test of the Carbon Dioxide Removal by Ionic Liquid System (CDRILS) Flight Demonstration Unit (FDU) which will undergo flight demonstration on ISS in 2027/2028 and 2) continue to advance Honeywell’s technology in Environmental Controls and Life Support Systems (ECLSS) for space as well as terrestrial applications.

    RESPONSIBILITIES

    + Be the Lead Systems engineer or Project Engineer for CDRILS or other ECLSS programs

    + Interface with Honeywell’s customers on a weekly basis

    + Support the team to successful delivery of CDRILs to NASA

    + Support the technical team(s) to solve key technical problems with workable solutions in a defined period of time

    + Hybrid Work Schedule

    + Travel: up to 25%

    + Reports to: Sr Systems Eng Manager

    U.S. CITIZEN REQUIREMENTS

    Must be a US Citizen due to contractual requirements

    MUST HAVE

    + 5+ years of Engineering experience

    + 2+ years of Carbon Dioxide Removal by Ionic Liquid System (CDRILS) or Environmental Controls and Life Support Systems (ECLSS) experience

    + Bachelor’s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics

    WE VALUE

    + Bachelor's degree in Mechanical Engineering

    + Expertise/experience in the following areas:

    + Spacecraft technologies, specifically CDRILs and ECLSS

    + Working with NASA

    + Being the primary contact point for customers

    + Presenting papers at conferences and writing technical papers

    + Eagerness to mentor junior engineers

    + Leading a technical team

    BENEFITS

    We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location. Visit benefits.honeywell.com to learn more.

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.


    Field of Interest

    Manufacturing

    Employment Type

    Full Time

  • SQL Database Admin - INT
    General Dynamics Information Technology    Fort Huachuca, AZ 85670
     Posted about 23 hours    

    **Req ID:** RQ179664

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** Secret

    **Public Trust/Other Required:** NACLC (T3)

    **Job Family:** Database Analysis/Design

    **Skills:**

    Database Systems,SQL Databases,Structured Query Language (SQL)

    **Certifications:**

    CompTIA - Security+ CE - CompTIA

    **Experience:**

    3 + years of related experience

    **US Citizenship Required:**

    Yes

    **Job Description:**

    Database Analyst - CORE hours Mon-Fri

    Deliver insights to help our clients turn data into action as a Database Analyst at GDIT. Your work will provide transformative solutions to our clients’ big-data obstacles and help advance the mission. Here, you can make a meaningful impact on our clients’ mission and on your career.

    At GDIT, people are our differentiator. As a Database Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Database Analyst joining our team to support NETCOM's Global Enterprise Fabric system around the world.

    HOW A DATABASE ANALYST WILL MAKE AN IMPACT

    + Resolve problems associated with SQL server and SharePoint system data.

    + Gather data, designs formats, and create new programs or adjust existing programs as needed to create reports while documenting all changes.

    + Analyze and troubleshoot software database systems and performance problems and accurately document actions taken.

    + Able to effectively prioritize needs and to satisfy those needs in a timely manner.

    + Maintain current knowledge of relevant technologies as assigned.

    + Participate in special projects as required.

    + Review quarterly Security Technical Implementation Guides (STIGs), remediate open vulnerabilities and report compliance.

    WHAT YOU’LL NEED TO SUCCEED:

    ● Required Certification: 8570 certification: IAT Level II Certification (CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP **AND** Computing environment certificate in Microsoft Certified Fundamentals or equivalent within 6 months of hire.

    ● Required Experience: 1 year of systems administration experience analysis of Microsoft SQL Server 2012 or later; Knowledge of server administration and network connectivity

    ● Required Technical Skills: MS SQL 2012 or later

    ● Security Clearance Level: Must be able to obtain and maintain a SECRET DoD Security Clearance.

    ● Required Skills and Abilities: Good team communication, problem solving, troubleshooting database errors

    ● Location: On Customer Site, Fort Huachuca, AZ

    GDIT IS YOUR PLACE:

    ● 401K with company match

    ● Comprehensive health and wellness packages

    ● Internal mobility team dedicated to helping you own your career

    ● Professional growth opportunities including paid education and certifications

    ● Cutting-edge technology you can learn from

    ● Rest and recharge with paid vacation and holidays

    The likely salary range for this position is $76,500 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

    Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

    We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

    We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • Project/Task Supervisor
    General Dynamics Information Technology    Fort Huachuca, AZ 85670
     Posted about 23 hours    

    **Req ID:** RQ179514

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** Secret

    **Job Family:** Project/Task Management

    **Skills:**

    Communication,Leadership,People Management,Problem Solving,Teamwork

    **Certifications:**

    Security+ - CompTIA

    **Experience:**

    5 + years of related experience

    **US Citizenship Required:**

    Yes

    **Job Description:**

    Project/Task Supervisor

    Seize your opportunity to make a personal impact as a Project/Task Supervisor supporting US Army NETCOM, Global Enterprise Fabric (GEF) Program. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

    At GDIT, people are our differentiator. As a Project/Task Supervisor you will help ensure today is safe and tomorrow is smarter. Our work depends on the Project/Task Supervisor joining our team to lead the GEF Operations Floor.

    HOW A PROJECT/TASK SUPERVISOR WILL MAKE AN IMPACT

    ● Manages and is responsible for the successful completion of all tasks in assigned project. Supervises up to 10 employees

    ● Manage GEF Battle Captains and the operations Floor

    ● Interact with NETCOM and other stakeholders on tasks and projects worldwide

    ● Mentor junior IT professionals

    ● Conduct Continual Process Improvement (CPI)

    ● Utilize Project Management skills and methodologies

    WHAT YOU’LL NEED TO SUCCEED:

    ● Required Experience: 5+ years of related experience

    ● Required Technical Skills: Army Operations experience

    ● Security Clearance Level: Secret

    ● Required Skills and Abilities: communication, problem solving, leadership

    ● Preferred Skills: PMP, Sec● Location: On Customer Site

    GDIT IS YOUR PLACE:

    ● 401K with company match

    ● Comprehensive health and wellness packages

    ● Internal mobility team dedicated to helping you own your career

    ● Professional growth opportunities including paid education and certifications

    ● Cutting-edge technology you can learn from

    ● Rest and recharge with paid vacation and holidays

    The likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

    Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

    We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

    We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • Sr. Network Engineer
    General Dynamics Information Technology    Fort Huachuca, AZ 85670
     Posted about 23 hours    

    **Req ID:** RQ179595

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** Top Secret

    **Job Family:** Network Engineering

    **Skills:**

    Computer Networking,Data Networking,Wide Area Network (WAN)

    **Certifications:**

    IAT Level III - CompTia

    **Experience:**

    5 + years of related experience

    **US Citizenship Required:**

    Yes

    **Job Description:**

    **How the Joint Regional Security Stack (JRSS) Senior Engineer will make an impact:**

    + Provides services in support of the U.S. Army Network Enterprise Technology Command (NETCOM).

    + Provide Joint Regional Security Stack (JRSS)/Top Level Architecture (TLA) EoIP support.

    + Provide engineering solutions and support to the LWN/Army DoDIN and Joint Information Environment (JIE) architecture and UC efforts with the goal of improving computer network performance, defense, and security.

    + Provide planning, design, development, engineering, integration, and technical and operational support to the ADCNOMS project.

    + IP data networking

    + Experience in all aspects of network security

    + Operating systems (Linux, Microsoft, Cisco Internet Operating system (IOS), Juniper Operating System (JUNOS)), screen OS, data packet routing, switching, proxy services, and engineering for IP data networks

    + VPN and IPSEC

    + IP data networking equipment in a DoD network such as, (Cisco, Juniper, and Brocade)

    + Troubleshooting IP data networks using devices such as, (NetScout and/or WireShark)

    + Participates in special projects as required.

    **What you'll need to be successful:**

    **Education**

    + BA/BS or equivalent experience

    **Qualifications/Certifications**

    + DoD 8570.1-M Certification: IAT Level III Certification

    + Operational and implementation expertise in these technologies: IPv4/IPv6, VLAN, VRF/VPN, MPLS, Routing Protocols (such as BGP, OSPF), QoS, NAC/NAP 802.1x, VoIP, Proxy Services, WAN optimizers, SSL accelerators, DHCP controllers, EoIP, Wireless, VTC, Remote access, Performance and protocol analyzer, Load balancer

    + Microsoft Office suite and working knowledge of Microsoft Visio

    + Computing Environment Certification, CCNA

    + Clearance: Secret

    + 8 – 10 years of experience in information technology field

    \#GDITArmy

    \#GDITpriority

    \#GDITArizona

    The likely salary range for this position is $92,331 - $154,211. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

    Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

    We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

    We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • Senior Business Analyst - Ecommerce
    WM    Phoenix, AZ 85067
     Posted 2 days    

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

    WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

    **I. Job Summary**

    Recognized across the organization for functional expertise. Acts as the primary liaison between the Technology and the business of new systems and enhancement of existing systems. Conducts technically advanced and in-depth level business process analysis, functional design, and preliminary effort / cost / benefit analysis in an effort to align Technology solutions with business initiatives. Lead development and implementation of eCommerce waste & recycling service-oriented solutions, leveraged technology to enhance customer experience, streamline processes, and drive sustainable practices within the industry. The ideal candidate will have a strong background in managing eCommerce platforms, specifically Salesforce and Salesforce B2B Commerce (formerly CloudCraze),

    **II. Duties and Responsibilities**

    To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.

    + Drive sales growth by developing and prioritizing features that enhance the customer experience, improve conversion rates, and increase overall revenue.

    + Collaborated closely with business partners, product owners and UX team to make and drive/execute recommendations.

    + Contributes expertise in particular business processes and is responsible for formulating systems/process scope and objectives relative to the organization's business plan and user requirements, process flow definitions, business process mapping and functional specifications.

    + Ensures the development of complex design solutions, enhancements to existing capabilities to meet business requirements and objectives.

    + Works with Salesforce, including customization, configuration, and integration with other systems.

    + Manage and Analyze CRM data within Salesforce to support business decisions and optimize customer interactions.

    + Design and implement workflow rules, process builders, and automation within Salesforce B2B Commerce (formerly CloudCraze) to streamline business processes.

    + Develop Custom Solutions to extend Salesforce capabilities using Apex Programming and Visualforce.

    + Integrate Salesforce with third-party applications and services using APIs and middleware tools.

    + Use Agile frameworks and tools for managing and tracking development progress.

    + Manage a technical product backlog, including prioritization of technical debt, refactoring needs, and feature enhancements.

    + Develop and maintain a technical product roadmap that aligns with both business objectives and technical evolution.

    + Work closely with technical stakeholders, such as developers, QA engineers, and DevOps, to gather requirements, address technical constraints, and communicate progress.

    + Define and Track technical performance metrics (e.g., system reliability, performance benchmarks) to drive continuous improvement and optimization.

    + Collaborate with the sales team to identify opportunities for revenue growth through eCommerce waste & recycling solutions, providing insights and support to drive sales initiatives, nurture client relationships, and meet sales targets.

    **III. Supervisory Responsibilities**

    Will coach and mentor less experienced analysts and act as team leader on more complicated systems projects.

    **IV. Qualifications**

    The requirements listed below are representative of the qualifications necessary to perform the job. **Must live and work in the US.**

    A. Education and Experience

    Education: Bachelors Degree (accredited) in Computer Science, MIS, or similar area of study

    Preferred Education: Master's Degree (accredited) in Computer Science, MIS, or similar area of study

    Experience: Eight years of relevant work experience as a IT Business Analyst (in addition to education requirement). Four years working as an IT Manager/Project Manager may substitute for the minimum years of experience.

    B. Certificates, Licenses, Registrations or Other Requirements

    Preferred Certifications:

    + Salesforce Certified Sales Cloud Consultant

    + Salesforce Certified Service Cloud Consultant

    + Salesforce Certified B2B Commerce Developer

    + Certified Scrum Product Owner (CSPO)

    + Professional Scrum Product Owner (PSPO)

    + Digital Marketing Institute (DMI) certification

    C. Other Knowledge, Skills or Abilities Required

    Technically advanced knowledge or in-depth skills in one or more of the following is required:

    + Systems development, implementation, upgrades and analyses

    + QA testing, business analysis methodologies, system design and related analysis

    + Project management methodologies

    + Training and communication skills

    + Expertise in Agile methodologies for efficient project management

    + Effective cross-functional collaboration abilities

    + Proven track record in driving digital sales growth

    + Familiarity with the waste industry, terminology, sustainability and best practices

    + Detail oriented with the skill to analyze and “read between the lines”

    + Working with field stakeholders to ensure compliance with legal and municipal requirements

    + Tools: Microsoft Office Suite, JIRA, Salesforce, PowerBI, LogRocket, LucidChart

    **V. Work Environment**

    Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

    Normal setting for this job is: office setting and/or landfill/outdoor.

    The expected salary range for this position is $102,700 - $153,525. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

    **Benefits**

    At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

    If this sounds like the opportunity that you have been looking for, please click Apply.

    Equal Opportunity Employer: Minority/Female/Disability/Veteran


    Employment Type

    Full Time

  • Senior Director IT Application Development
    Marriott    Phoenix, AZ 85067
     Posted 2 days    

    **Job Number** 24105841

    **Job Category** Information Technology

    **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

    **Schedule** Full-Time

    **Located Remotely?** Y

    **Relocation?** N

    **Position Type** Management

    **JOB SUMMARY:**

    Strategic technology leader responsible for implementing, managing, supporting, and optimizing applications and technology footprint that support owner & franchise functions. This role involves overseeing the design, implementation, and maintenance of design, asset management and procurement systems, managing internal and external user expectations and operations. The Senior Director collaborates with cross-functional teams both within Marriott’s Global Technology organization and business teams to ensure efficient, reliable, and secure technology solutions, that align with enterprise business objectives. This role plays a pivotal role in shaping the organization's technology landscape, ensuring reliability, security, and scalability.

    **CANDIDATE PROFILE**

    **Education and Experience**

    **Required:**

    + 10+ years’ experience in software engineering with emphasis on user experience across end-to-end processes.

    + 10+ years’ of leading engineering functions and teams to meet internal and external stakeholder expectations.

    + 10+ years’ of experience driving system and software implementations with internal technology resources and service provider teams.

    + 10+ years of experience in product design, with a track record of implementing and supporting consumer products and a clear focus on high performant systems.

    + Extensive experience leading cross-functional projects and collaborating with Product Management, Engineering, Content, Brand, and User Research teams.

    + Extensive experience understanding and translating business vision and goals into technology solutions.

    + Experience with Salesforce Sales Cloud and Service Cloud and strong understanding of customer asset management.

    + Experience with Salesforce Experience Cloud or similar digital experience platforms for internal and external users.

    + Experience with content management systems ex: Adobe Experience Manager.

    + Experience with cloud technologies and cloud native architecture in a global delivery model.

    + Proven track record of leading large teams and initiatives from inception through delivery, in both waterfall and agile frameworks.

    + Strong verbal and written communication skills with ability to communicate technical and OR concepts and solutions to a broader audience, including Senior Leadership and business teams.

    + Experience leading implementation of new systems while managing and supporting existing systems and processes.

    + Experience managing vendor relationships, tracking SLAs and ensuring delivery and systems support with vendor resources.

    + Bachelor of Science or Equivalent degree in Information Systems, Computer Science, Engineering, or related discipline.

    **Preferred:**

    + Experience working across diverse stakeholder teams, while providing technical leadership and consultation to solve business problems.

    + Demonstrated ability to assess customer/client needs, creatively approach solutions, decide, and influence appropriate courses of action.

    + Demonstrated success leading medium- to large-scale initiatives and transformations.

    + Good process management, negotiating, influencing and problem resolution skills.

    + Proven ability to effectively prioritize and execute tasks in a high-pressure environment.

    + Ability to understand and communicate the lifecycle of technologies, OR solutions and applications and to translate into business strategies for the client organizations.

    + Solid understanding of IT financial structures and ability to manage to corporate financial processes and standards - including drivers of process costs.

    + Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment.

    **CORE WORK ACTIVITIES**

    **Technology Leadership**

    + Lead, manage and drive technology solutions for Global Design, Asset Management and Global Procurement teams.

    + Technology leader responsible and accountable for solution delivery across a complex tech ecosystem.

    + Partner with global stakeholder teams to develop technology solution options to solve business goals.

    + Act as a sounding board to partnering business teams and advise and provide consultation on best fit technology solutions.

    + Look for continuous improvement opportunities to ensure operational excellence across systems and processes in scope.

    + Hire, grow, manage, and mentor a team of high performing technologists.

    + Take broad, conceptual ideas and turn them into useful and valuable technology solutions for our internal and external customers.

    + Facilitate compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:

    + SDLC standard tools and processes for both waterfall and agile development.

    + Estimating standard tools and processes, incorporating flexibility for small and large projects.

    + Deployment of standardized tools and processes.

    + Monitor and manage projects to ensure delivery within scope, time and budget.

    + Manage vendor and service provider relationships ensuring optimal delivery of services and SLAs.

    + Partner with global technology to identify and implement secure and standardized application patterns and services that meet business needs.

    + Implementing and Managing Continuous Improvement Program

    + Drives adoption of Global Design, Asset Management and Global Procurement systems.

    + Creatively develops metrics to measure system performance, uptime and reliability.

    + Demonstrates continuous improvement through metrics of quality consistency and end user satisfaction.

    + Works with application development service providers, IT teams, and business partners to implement continuous improvement activities.

    + Responds to issues identified in project surveys or other feedback processes, to continually improve stakeholder satisfaction.

    **MANAGEMENT COMPETENCIES**

    **Leadership**

    + Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

    + Leading through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action.

    + Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.

    + Problem-solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

    + Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

    + Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

    **Managing Execution**

    + Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.

    + Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.

    + Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively actions and goes beyond what is required.

    + Building Relationships

    + Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

    + Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

    + Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

    **Generating Talent and Organizational Capability**

    + Developing Others - Plans and supports the development of others’ skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively; provides high visibility to individuals with potential; offers challenging assignments that build confidence and credibility and provides such individuals with a personal vision for their future.

    + Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

    + Learning and Applying Professional Expertise

    + Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

    + Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

    + Technical Intelligence: knowledge and ability to identify technological opportunities and threats that could affect the future growth and survival of the business.

    + Technology Life Cycle: knowledge of the Life Cycle of technologies and how applications, infrastructure, and processes relate to these timelines.

    + IT Systems: Knowledge of IT systems supporting the business including benefits, requirements, costs, justification, and operations.

    + IT Resources: The ability to secure and manage IT resources to achieve business objectives (e.g., contracts, vendor relationships, financial accountability, portfolio management, information, and resource planning) and measure project impact.

    + Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.

    + Strategy Knowledge - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage business operations and generate innovative solutions to approach function-specific strategic work challenges.

    + Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

    + Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

    + Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.

    + Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.

    + Reading Comprehension - Understands written sentences and paragraphs in work related documents.

    + Writing - Communicates effectively in writing as appropriate for the needs of the audience.

    **California Applicants Only:** The salary range for this position is $127,088 to $281,923 annually.

    **Colorado Applicants Only:** The salary range for this position is $127,088 to $256,293 annually.

    **Hawaii Applicants Only:** The salary range for this position is $153,776 to $281,923 annually.

    **New York Applicants Only:** The salary range for this position is $127,088 to $281,923 annually.

    **Washington Applicants Only:** The salary range for this position is $127,088 to $281,923 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units/stock grants. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

    All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

    Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

    The application deadline for this position is 28 days after the date of this posting, June 20, 2024.

    _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

    Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.


    Employment Type

    Full Time

  • Business Systems Analyst Lead - Contractor
    TEKsystems    Phoenix, AZ 85067
     Posted 2 days    

    Description:

    PNC is looking to add 2 BSA's to their Process Pillar of their Site Reliability Center (SRC). These BSA's are needed to develop or review process documentation supporting SRC Policy and Procedure documentation. Process Documentation, Ongoing Process Improvement identification and execution, support ITIL functions for the SRC. This is a new organization- policies need to be in place and process improvements need to be made, so it’s important that this team is resilient as they support all pillars of the SRC

    Roles and Responsibilities:

    • Create and refine process documentation in various formats including written and workflow formats to align to higher level policies and procedures

    • Recognize and evaluate opportunities for process and workflow improvement

    • Generate report and presentation materials utilizing Excel and PowerPoint

    • No project work. They are a RUN organization and support 24x7 operations.

    Must Have Technical Skills:

    · Microsoft Office tools including: Excel, Word, PowerPoint, and Visio (VERSION- Always the latest- 365)

    · Collaboration tools including:

    • Teams

    • Confluence - no particular version; PNC is up to date

    · Process mapping

    · Jira

    Flex Skills/Nice to Have:

    · Project management

    · Leadership skills

    · Risk exp is a plus

    Soft Skills:

    · Highly organized, detail oriented, results focused

    · Excellent analytical, problem-solving, communication skills

    Skills:

    requirements gathering, agile, Visio, powerpoint, jira, confluence, process mapping, Risk, PM

    Top Skills Details:

    requirements gathering,agile,Visio,powerpoint,jira,confluence,process mapping

    Additional Skills & Qualifications:

    Flex Skills/Nice to Have:

    · Project management

    · Leadership skills

    Risk exp is a plus

    Soft Skills:

    · Highly organized, detail oriented, results focused

    · Excellent analytical, problem-solving, communication skills

    Experience Level:

    Expert Level

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time


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