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Telecommunications Engineering Specialists

Design or configure wired, wireless, and satellite communications systems for voice, video, and data services.

Salary Breakdown

Telecommunications Engineering Specialists

Average

$118,810

ANNUAL

$57.12

HOURLY

Entry Level

$77,680

ANNUAL

$37.35

HOURLY

Mid Level

$120,240

ANNUAL

$57.81

HOURLY

Expert Level

$165,470

ANNUAL

$79.55

HOURLY


Supporting Programs

Telecommunications Engineering Specialists

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Glendale Community College
  Glendale, AZ 85302      Degree Program

Glendale Community College
  Glendale, AZ 85302      Certification

Current Available & Projected Jobs

Telecommunications Engineering Specialists

16

Current Available Jobs

4,330

Projected job openings through 2032


Top Expected Tasks

Telecommunications Engineering Specialists


Knowledge, Skills & Abilities

Telecommunications Engineering Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Telecommunications

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Engineering and Technology

KNOWLEDGE

English Language

KNOWLEDGE

Mathematics

SKILL

Active Listening

SKILL

Critical Thinking

SKILL

Reading Comprehension

SKILL

Active Learning

SKILL

Speaking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Problem Sensitivity

ABILITY

Near Vision

ABILITY

Written Comprehension


Job Opportunities

Telecommunications Engineering Specialists

  • Cable Technician 2
    Aerotek    Tempe, AZ 85282
     Posted 6 days    

    **Hello! We are currently hiring for Fiber Technician at Tempe, AZ!**

    **Job Description**

    + The Communications Technician II must be self-motivated, positive in approach, and professional, while helping to create, develop, and implement project process improvements.

    + This role requires proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentations.

    + The candidate must be able to work at heights, off of a ladder, and in confined spaces, lift up to 50 pounds, and move up to 75 pounds.

    + The ability to see and distinguish different colors, read small print, and hear and recognize audible signals such as dial tones is essential.

    + A minimum of two years of experience in telecommunications or a related technical field is required, as well as the ability to supervise others.

    + Proficiency with the listed tools and the ability to interpret blueprints and other project documents is also necessary.

    + Knowledge of universal communications color codes is a must.

    **Responsibilities**

    + Perform the technical responsibilities of a Cable Installer and function as a lead member of a technical team.

    + Coordinate small groups of installers in the performance of daily workload, ensuring adherence to safety and quality standards.

    + Install work area outlets for floor, modular furniture, and wall (terminate CAT 3 & CAT 5 jacks).

    + Mount face plates and surface mount boxes correctly.

    + Build closets (mount and install backboards, cross connects, racks, patch panels, fiber optic hardware).

    + Install grounding for racks, equipment, and cable as required.

    + Complete all IDC connections (e.g., terminate 110/66 blocks and patch panels).

    + Perform testing such as continuity tests on horizontal and riser cables, using a volt-ohmmeter, and troubleshooting opens, crosses, shorts, and transpose pairs on horizontal and riser cables using a tone set.

    + Identify active voice or data circuits.

    + Assume responsibility for the effective performance of the crew and provide necessary training; coordinate personnel and timeline to complete projects.

    + Adhere to and participate in all company, customer, and industry quality and safety standards and regulations.

    + Complete other responsibilities as assigned.

    + Promote the company culture and mission to all employees, vendors, clients, and business partners.

    + Act as the company liaison for interface with customer representatives.

    **Essential Skills**

    + Minimum of two years of experience in telecommunications or related technical field.

    + Proven problem-solving and critical thinking skills.

    + Ability to work at heights, off of a ladder, and in confined spaces.

    + Ability to lift up to 50 pounds and move up to 75 pounds.

    + Ability to see and distinguish different colors, read small print, and hear and recognize audible signals.

    + Proficiency with the listed tools.

    + Ability to interpret blueprints and other project documents.

    + Knowledge of universal communications color codes.

    + Experience in building out IDF closets from start to finish.

    + Strong ability to pull cable through pathways, terminate, and test copper cables (Cat 5, Cat 6).

    + Experience pulling fiber cables.

    + Experience in closet build-outs, cable pulling (fiber and Cat 6), installing pathways, terminating Cat 6, fiber optic cable, and troubleshooting.

    **Additional Skills & Qualifications**

    + BICSI Certification.

    + OSHA / Lift Certification.

    + Datacenter experience.

    **Why Work Here?**

    This is a multi-year project offering the opportunity to grow within the team. You will have the chance to work on various projects and develop your skills in a supportive environment.

    **Work Environment**

    This role involves working in new construction environments, indoors with no HVAC. Work weeks are 50-60 hours, with some Saturdays required.

    Projects are located in commercial office buildings in Tempe and downtown Phoenix, bank call centers, parking garages, and a veterinarian clinic in Scottsdale.

    **Job Type & Location**

    This is a Contract to Hire position based out of Tempe, Arizona.

    **Pay and Benefits**

    The pay range for this position is $23.00 - $30.00/hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

    • Medical, dental & vision

    • Critical Illness, Accident, and Hospital

    • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)

    • Short and long-term disability

    • Health Spending Account (HSA)

    • Transportation benefits

    • Employee Assistance Program

    • Time Off/Leave (PTO, Vacation or Sick Leave)

    **Workplace Type**

    This is a fully onsite position in Tempe,AZ.

    **Application Deadline**

    This position is anticipated to close on Jun 13, 2025.

    **About Aerotek:**

    We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

    Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Network Engineer - Network Architecture
    Edward Jones    Tempe, AZ 85282
     Posted 9 days    

    **Innovate here. And see your ideas come to life.**

    It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

    **Job Overview**

    **Position Schedule:** Full-Time

    This job posting is anticipated to remain open for 30 days, from 06-Jun-2025. The posting may close early due to the volume of applicants.

    **What You'll Do:**

    The Network Engineer in the Network Architecture Department will contribute to tactical and strategic architectural guidance, technological vision, and solution deployment.

    You will work closely with leads, peers and subject matter experts to research and develop architecture blueprints and roadmaps, perform testing, and verify solutions in lab/dev environments, contribute to RFP efforts, assist with cost models, contribute to business cases, assist with presentations to leadership and contributing to explain why it is in the firm's best interest to pursue selected technologies or products.

    Here are a few of the key responsibilities you will be a part of...

    + Work to understand the customer or stakeholder, their needs, and concerns to define and deliver solutions.

    + Translate business requirements into solutions that support EJ business strategy while ensuring architectural adherence through blueprint and design reviews.

    + Lead in scope/predictable timeline definition, requirements and costs gathering/analysis, technical design, development, configuration, testing, deployment, and operationalizing of secure network infrastructure solutions.

    + Evaluate and recommend opportunities to improve the overall efficiency and effectiveness of infrastructure and operations with the intention of elevating the stability, observability, and resiliency of systems.

    + Demonstrate forward thinking by proactively researching and developing technology use-cases that can support the firm's future strategy and efforts.

    + Serve as an active contributor to network management/monitoring platforms and automation, including on premise and SaaS deployments.

    + Create and contribute to Architecture Decision Records and present in Architecture Review meetings.

    + Actively engage with lead architects and develop thought leadership across business and technical teams in solving complex business requirements.

    + Demonstrate ability to effectively present recommendations and decisions with pertinent data and research to various technical and business leadership levels of the firm.

    + Lead and contribute to the Network Services incident response team, driving problem management efforts to a complete conclusion.

    ***This role is posted internally as an Engineer III***

    Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) .

    **Hiring Minimum:** $84100

    **Hiring Maximum:** $143100

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf .

    Read More About Job Overview

    **Skills/Requirements**

    **What Experience You'll Need:**

    + Bachelor's degree and/or equivalent experience

    + 5+ years of experience working with enterprise network solutions, to include cloud, on-prem, colo and remote networks, software defined networks, automation and IaC, routing, switching, load-balancing, DNS/DDI, firewalls, Wi-Fi, packet analysis, etc., including:

    + Experience managing/operating network monitoring, observability, telemetry and management platforms, systems, techniques, and protocols (SNMPv2/v3, gRPC, etc...).

    + Understanding and experience with:

    + TCP/IP, BGP, OSPF, DNS/DDI, NX-OS/IOS-XE, Meraki, EOS, modern firewall products, AVI/F5 load balancing functions.

    + Virtualization/containerization and cloud computing technologies.

    + GitHub, CI/CD pipelines and integration with IaC languages such as Terraform, Ansible, etc.

    **What Could Set You Apart:**

    + Experience with LogicMonitor, Netscout nGenius, ThousandEyes or other monitoring systems.

    + Experience administering or operating a NetBrain platform including mapping, runbook creation, and automation.

    + Azure Cloud experience including core network and foundational platforms and troubleshooting tools.

    + Strong understanding of project management and Agile concepts.

    *****This role has occasional evening and/or weekend support depending on the needs of the business/team ******

    *****Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.*****

    Read More About Skills/Requirements

    **Awards & Accolades**

    At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

    Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?\_sft\_category=awards-accolades)

    Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?\_sft\_category=awards-accolades-en-ca)

    Read More About Awards & Accolades

    **About Us**

    Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

    Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

    People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

    View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm\_source=DIRECT) .

    ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

    Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

    \#LI-HO


    Employment Type

    Full Time

  • Cable Technician
    TEKsystems    Goodyear, AZ 85338
     Posted 13 days    

    Description

    Job Summary:

    The Communications Technician II must possess the ability to perform the technical responsibilities of a Cable Installer and function as a lead member of a technical team. The Technician II will coordinate small groups of installers in the performance of daily workload including adherence to Company safety and quality standards.

    Job Duties and Responsibilities:

    The Communications Technician II will install a work area outlet for floor, modular furniture and wall (terminate CAT 3 & CAT 5 jacks. Mount face plates and surface mount boxes correctly.

    The Communications Technician II will build closets (Mount and install backboards, cross connects, racks, patch panels, fiber optic and hardware). Install grounding for racks, equipment and cable as required. Complete all IDC connections (e.g. terminate 110/66 blocks and patch panels).

    The Communications Technician II performs testing: continuity test horizontal and riser cable; use of volt-ohmmeter; troubleshoot opens, crosses, shorts and transpose pairs on horizontal and riser cable; use a tone set.

    The Communications Technician II will identify active voice or data circuits.

    The Communications Technician II will assume responsibility for effective performance of crew and provide necessary training; coordinate personnel and timeline to complete project.

    The Communications Technician II will fully complete all paperwork accurately and on time (timesheets, material transfers, work orders, change orders, tool transfers and others as required).

    The Communications Technician II will adhere to and participate in all Company, customer and industry quality and safety standards and regulations.

    The Communications Technician II will complete other responsibilities as assigned.

    Tools:

    Tools: screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, cable stripper, flashlight, and gloves.

    Punch tool with 110 block and 66 block blade, tone set, 6/8 position combo crimp tool, and Krone/3M/BIX.

    Skills

    Cable, Cat6, Cat5, Cable installation, Punchdown, Install, Structured cabling, Low voltage, Troubleshooting, Cabling, Cable tech, Cable puller, Telecommunication, Installation, Fiber

    Top Skills Details

    Cable,Cat6,Cat5,Cable installation,Punchdown,Install,Structured cabling,Low voltage,Troubleshooting

    Additional Skills & Qualifications

    - BICSI certification

    - Material management

    - Client interactions

    Experience Level

    Intermediate Level

    Pay and Benefits

    The pay range for this position is $22.00 - $25.00/hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

    Workplace Type

    This is a fully onsite position in Goodyear,AZ.

    Application Deadline

    This position is anticipated to close on Jun 6, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Telecommunications Technician 1, 2, Senior - FAN
    SRP    Tempe, AZ 85282
     Posted 14 days    

    Telecommunications Technician 1, 2, Senior - FAN

    Location:

    Tempe, AZ, US

    Date: Jun 2, 2025

    **Requisition ID** : 18865

    **Join us in building a better future for Arizona!**

    SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

    **Why Work at SRP**

    At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

    SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

    + Pension Plan (at no cost to the employee)

    + 401(k) plan with employer matching

    + Available your first day: Medical, vision, dental, and life insurance

    + Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

    + Parental leave (up to 4 weeks) and adoption assistance

    + Wellness programs (including access to a recreation and fitness facility)

    + Short and long-term disability plans

    + Tuition assistance for both undergraduate and graduate programs

    + 10 Employee Resource Groups for career development, community service, and networking

    **Summary**

    We're looking for a dedicated Field Technician to support the construction, maintenance, and operation of SRP's cellular Field Area Network and other wireless radio systems. This role involves extensive travel across SRP's power distribution and water service areas, with most work performed outdoors in varying conditions. Technicians are required to take callouts during nights, weekends, and holidays. While vehicles may be staged at a convenient SRP facility, weekly team meetings are held at the Papago Buttes location.

    **What You'll Do**

    + Installs, programs, and maintains various telecommunication technologies independently while also supporting others.

    + Updates work and asset management tools as needed while also supporting others.

    + Facilitates system changes and outages while also supporting others.

    + Participates in on call support related to network and system incidents.

    + Takes the lead on more complicated or less common tasks without support from others.

    + Provides technical leadership and mentorship to team.

    + Follows all policies, procedures, and standards to deliver safe, secure, reliable, and efficient solutions.

    + Verifies and updates network and system documentation.

    + Participates in all mandatory training ranging from safety to technology as required for the role.

    + Responsible for vehicle, test equipment, tools and any materials associated with work.

    + Supports the full lifecycle of telecommunication equipment and systems.

    + Works collaboratively with all stakeholders in the best interest of SRP.

    + Acts as an advisor in support of system designs, estimates, changes, improvements, or evaluations.

    + Manages time to support multiple jobs simultaneously and stays in contact with customers to ensure timelines are met.

    + Raises issues and seeks clarification with Engineering group pertaining to job NTPs

    + Performs new Substation builds and provides support to others.

    **What It Takes To Succeed**

    + Ability to multi-task and be flexible with ever changing work priorities.

    + Ability to mentor newer technicians and work closely with engineering staff.

    + Possess high quality communication and organizational skills.

    + Strong troubleshooting, problem solving and analytic skills, capable of addressing challenging technical issues.

    + Understanding of relevant telecom technologies and concepts.

    + Strong background in configuring and supporting telecommunications equipment.

    + Demonstrate experience in telecommunications networking and hardware support.

    + Understanding of various communication protocols (e.g., DNP3, SNTP, TCP/IP).

    + Diagnose and correct any issues that arise across complex layers of hardware and software.

    + Securely handle and protect sensitive information regarding BES Cyber Systems and Telecom Network Cyber Security (TNCS).

    + Possess personal computer skills including working knowledge of both hardware fundamentals and software applications.

    + Possess the ability to safely work indoors and outdoors in extreme weather conditions.

    + Ability to work independently or in a team environment to safely fulfill departmental and company goals.

    + Involves potential risks in working near and around energized lines and equipment.

    + Must be available to work overtime and accept callouts.

    **Experience**

    Minimum of 2 years of experience as a Telecom Technician 2 or 6 years related experience required for the Senior Technician level.

    + Technician 1, no experience required, this level will participate in a four-year apprenticeship, or equivalent training program.

    + Technician 2, minimum of 4 years of experience, completion of four-year apprenticeship or training program, or equivalent training.

    **Education**

    Completion of an appropriate Apprenticeship program or equivalent.

    **Hybrid Workplace**

    SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

    **Drug/Alcohol Policy Statement**

    To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

    **Equal Opportunity Employer Statement**

    Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

    **Work Authorization**

    All candidates must be legally authorized to work in the United States.

    Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

    **Nearest Major Market:** Phoenix


    Employment Type

    Full Time

  • Field Service Engineer/Technician
    ATCi    Chandler, AZ 85226
     Posted 21 days    

    Antenna Technology Communications, Inc. (ATCI) is looking for a Field Service Engineer/Technician to join their Engineering Department!
    Our Field Technicians are based in Chandler Arizona and travel to job sites all over the United States as well as the entire world.
    ATCi Field Teams work with our customers ranging from cable and broadcast television operators to military clients, installing and servicing satellite antennas.
    The ideal candidate is computer literate with an understanding of AC\DC electrical power; knowledge of basic construction techniques, processes and equipment; Knowledge of radio signaling\communications and or Military experience is a plus.
    ATCi’s Field Service Technicians are multi-talented technical resources who address a wide and ever-changing variety of satellite-antenna-related field work. We provide all training and support to develop the right candidate.
    All work on this team is both foreign and domestic - including per diem and travel bonus.

    Job Highlights:

    Simulsat antenna installations and service.
    Parabolic antenna installations and service.
    Learn to work with specialized equipment and tools to optimize satellite antennas.
    Troubleshoot antenna performance issues (including terrestrial interference).
    Decommission antenna systems (take down and dispose of).
    Participate in and conduct Site Surveys for prospective new build sites.
    Lead customer training on Simulsats, parabolic antenna service (including Receiver\Controllers, and Spectrum Analyzers.)
    Job Site Lead: lead a crew of 4 workers on antenna installation jobs (usually customer employees, sometimes temporary labor).
    Work with heavy equipment like Cranes, Manlifts etc.
    Install Antenna heat systems, beacon lights, and lightning systems.

    Qualification Requirements:

    Must have the ability to travel safely with up to 3 bags (and tool boxes that weigh 50 lbs each).
    Must have availability to be on road approximately 165 days in a year.
    Must have ability to work in varying outdoor weather conditions.
    Must have the ability to work with heavy equipment and follow all OSHA safety protocols.
    Must have the ability to work at various heights on man-lifts and ladders.
    Must be a United States Citizen.

    Position is a full-time, exempt position. Seeking local to Chandler, AZ!
    We offer a competitive salary and excellent benefit package which includes:
    Paid Time Off, Paid Holidays, Medical/Dental/Vision, Company-Paid Life Insurance, Employee Appreciation Events...and More!

    Send Resume to: rhenry@atci.com


    Seniority Level

    Some work experience (up to 5 years, non-manager)

    Field of Interest

    Applied Technology

    Employment Type

    Full Time

  • Teleport Operator
    ATCi    Chandler, AZ 85226
     Posted 21 days    

    Antenna Technology Communications, Inc. (ATCI) is seeking a full time Teleport Operator whose job will be to support all downlink, uplink, and OTT services that originate from the ATCi teleport.

    Job Duties Include:

    Responsible for QA, monitoring, reporting & incident management across all linear, streaming the (OTT) digital platforms.
    Perform the monitoring and switching of all inbound and outbound transmission systems.
    Troubleshoot and assist in fixing signal quality, routing issues and incidences according to standard operating procedures.
    Help set up equipment to receive and distribute feeds to and from ATCi teleports.
    Support communication with and management teams, affiliates and other the third ATCi party or downstream partners.
    Schedule demands flexibility including occasional work on weekends and overnight.
    Other job-related duties as assigned.

    Qualification Requirements:

    Must be a United States Citizen.
    Excellent written, verbal and technical communication skills.
    Ability to interact and communicate with individuals at all levels of the organization.
    Excellent customer relations, customer service, and presentation skills.
    Position requires demonstrated professionalism, poise and tact.
    Schedule demands flexibility including working overnights and weekends; On-call schedule.

    Skills and Abilities:

    Must have knowledge of typical business operations and working use of a variety of office equipment and computer software applications such as word processing, spreadsheets, and database software (MSWord, Excel, Outlook, Internet, etc) and Google suites.
    Must have an understanding of computer and IT Systems.
    Must have ability to understand departmental operations and procedures.
    Ability to work in a fast-paced environment and make quick decisions.
    Must have the ability to sit in a stationary position for long periods of time.

    Education and Experience:

    Four (4) years of experience as a technician in broadcast or network broadcasting operations or equivalent experience.
    Experience in satellite communications is preferred.
    Customer service experience is crucial.
    BS degree or equivalent work experience is required.

    Position is a full-time, exempt position. Seeking local to Chandler, AZ!

    We offer a competitive salary and excellent benefit package which includes:
    Paid Time Off, Paid Holidays, Medical/Dental/Vision, Company-Paid Life Insurance, Employee Appreciation Events...and More!

    Send Resume to: rhenry@atci.com


    Seniority Level

    Some work experience (up to 5 years, non-manager)

    Field of Interest

    Applied Technology

    Employment Type

    Full Time

  • Lead Cabling Technician
    Logicalis    Tempe, AZ 85284
     Posted 21 days    

    Summary

    Leads team responsible for installations, modifications, repairs, maintenance of voice, data and video cabling systems under direction and supervision of Department Manager. Surveys installation areas to determine work methods, tools, materials, etc.

    Essential Duties and Responsibilities

    Manages day-to-day planning, operation and problem-solving to ensure team meets required level of service.

    Supervises installation of Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.

    Leads efforts in installation of outlets, pulling cable, fire stopping and pre-termination including organizing, forming, dressing and labeling cables to industry standards.

    Provides updates on projects to assigned Project Manager and Department Manager.

    Performs site surveys, reads and uses blueprints and floor plans and conducts visual site inspections.

    Performs and supervises work in retrofit and new construction environments and implements cut-overs.

    Demonstrates knowledge of LAN/WAN topologies, cabling standards and components.

    Attends training and safety meetings. Works safely at all times utilizing necessary Personal Protection Equipment.

    Determines closet and equipment layouts and installs closet hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures, and balance video equipment.

    Terminates, assembles and installs 8-pin modular connectors and coaxial connectors, lightcrimp connectors and optical fiber ST and/or SC ceramic connectors.

    Tests copper and fiber (multimode and singlemode) cables to required certification parameters utilizing appropriate test equipment as required.

    Diagnoses and corrects copper and optical fiber problems.

    Removes and demolishes abandoned cables.

    Maintains and references industry standards including ANSI, EIA/TIA, and local BICSI and National Electric Code.

    Installs grounding infrastructure and performs grounding tests.

    Performs cable splices for copper and optical fiber (mechanical and fusion).

    Identifies active circuits.

    Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

    Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

    Supports and conducts self in a manner consistent with customer service expectations.

    Supervisory Responsibilities

    This job has limited supervisory responsibilities with respect to daily delivery activities of field technicians.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education/Experience/Technical Requirements/Certifications

    Equivalent combination accepted.

    Education

    Associate’s Degree in related area.

    Experience / Technical Requirements

    5 years cabling experience.

    Proficient use of all Microsoft Office applications.

    Certifications

    BICSI Technician or similar certification.

    Other Skills and Abilities

    Possess high level of independent judgment within established procedures.

    Ability to work extended hours including evening/weekend (overtime) as needed.

    Ability to be regularly scheduled for on-call status if needed.

    Must be able to work safely following company policy/procedures on safety.

    Daily travel to work sites along with possible travel to out of-town work sites.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

    The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

    NOTE: It is Logicalis’ practice that when a client requires medical testing, the employee must accept that requirement as a condition of their assignment and either submit to the tests or show proof they’ve completed the test satisfactorily (i.e., TB Test negative).

    As a condition of employment this role requires a valid Driver’s License which must always be maintained.

    Hourly Compensation Range: $25/hr. to $30/hr.


    Seniority Level

    Mid-level Manager

    Field of Interest

    (IT) Information Technology

    Employment Type

    Full Time

  • Infrastructure Architect Sr., Cloud Financial Management
    PNC    Phoenix, AZ 85067
     Posted 22 days    

    **Position Overview**

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

    This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.

    As an Infrastructure Architect Sr. - Cloud Financial Management you will collaborate with various teams to analyze to understand cloud usage patterns and identify areas for cost efficiency, cloud costs, identify optimization opportunities, determine variance cause and provide transparency into results. This role combines expertise in cloud services, financial management, and operational efficiency to ensure that cloud spending is optimized, cost-effective, and aligned with business objectives.

    Responsibilities:

    • Oversee the overall Cloud FinOps strategy for cloud resources, ensuring that the organization optimizes cloud spending.

    • Continuously monitor cloud spending trends and provide recommendations on cost reduction opportunities.

    • Manage cloud billing, including tracking usage patterns, analyzing cost reports, and ensuring accurate billing reconciliation.

    • Develop and maintain financial forecasting models for cloud costs, helping the organization predict future cloud expenses based on current usage patterns and anticipated growth.

    • Provide visibility into cloud expenses across business units and departments, ensuring that costs are allocated correctly (e.g., showback or chargeback models)

    • Implement cost allocation strategies (e.g., using tags, cost centers, or business units) to assign cloud expenses to the appropriate teams or departments.

    • Ensure transparency in cloud usage by providing accurate and timely financial reports to key stakeholders, including executives, finance teams, and department leads.

    • Set up cloud financial dashboards that provide real-time visibility into costs, resource usage, and trends.

    • Develop financial reports and dashboards that track cloud spending.

    • Monitor key performance indicators (KPIs) for cloud financial management, such as cloud cost trends, cost savings from optimization efforts, and cloud spending vs. budget.

    • Implement automation tools for tracking and reporting cloud usage and costs, helping streamline financial processes.

    • Use Cloud FinOps principles and tools (e.g., Apptio) to automate the financial management of cloud resources and provide real-time cost analysis.

    • Set up automated alerts for unexpected cost spikes, ensuring prompt action to prevent budget overruns.

    • Collaborate with technical teams (cloud architects, engineers, and operations) to understand cloud usage patterns, requirements, and growth projections.

    • Establish governance frameworks to ensure that cloud financial practices comply with internal financial policies, as well as external regulatory requirements.

    Skills/Experience:

    • In-depth knowledge of cloud providers (AWS, Azure, & Google Cloud) and their pricing models, services, and billing structures.

    • Strong understanding of financial modeling, cost allocation, forecasting, and budgeting, with experience managing cloud budgets and optimizing spending.

    • Experience in implementing FinOps principles (cloud financial operations) to optimize cloud costs and foster collaboration between finance, operations, and engineering teams.

    • Familiarity with cloud financial management tools such as Apptio.

    • Experience with automation frameworks and tools that help optimize cloud financial management processes.

    • Understanding of cloud infrastructure, services, and best practices to collaborate effectively with technical teams and identify areas for cost optimization.

    Technology :

    • Cloud Cost Management Tools such as Apptio

    • Cloud Platforms: AWS, Azure, & Google Cloud

    • Financial Modeling and Reporting Tools: Tableau, Power BI, Excel

    Certifications Preferred:

    • Cloud FinOps Certified Practitioner

    • AWS Certified Cloud Practitioner

    • Microsoft Certified Azure Fundamentals

    PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

    **Job Description**

    + Defines design patterns for a company's common technology architecture structure.

    + Develops and monitors the organization's technology architecture and plays a leading role in the vision and development of the company's future technology.

    + Ensures infrastructure designs and upgrades are made in accordance with established standards, patterns, policies, procedures and software licensing agreements.

    + Identifies and establishes best practices for technology architecture, while providing expert advice on core infrastructure initiatives.

    + Interprets technology requirements; designs technology architecture and drives the adoption.

    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

    + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

    + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

    **Qualifications**

    Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

    **Preferred Skills**

    Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical Knowledge

    **Competencies**

    Accuracy and Attention to Detail, Application Design, Architecture, Architecture Modeling, Hardware Infrastructure, ITIL (Information Technology Infrastructure Library), Planning: Tactical, Strategic, Platform Architecture, Problem Solving, Systems Software Infrastructure, The Open Group Architecture Framework (TOGAF)

    **Work Experience**

    Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    **Education**

    Bachelors

    **Certifications**

    No Required Certification(s)

    **Licenses**

    No Required License(s)

    **Benefits**

    PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

    In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

    To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

    **Disability Accommodations Statement**

    If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    **Equal Employment Opportunity (EEO)**

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

    **California Residents**

    Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.


    Employment Type

    Full Time

  • Infrastructure Architect Sr., Cloud Control Management
    PNC    Phoenix, AZ 85067
     Posted 22 days    

    **Position Overview**

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

    This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.

    As an Infrastructure Architect Sr. - Cloud Control Management you will join the Cloud COE team providing control and governance support for PNC’s Cloud Technology Platform. You will focus on technology and security control management for Cloud IT Services and supporting operations processes and controls in an environment that maintains heightened standards and risk awareness. You will provide leadership support to ensure that the Technology line of business stakeholders supporting Cloud are accountable for risks with associated activities. Due diligence activities include control design assessment and gap identification, control effectiveness, testing, policy exceptions, identification of current and emerging technology and security risks, proactive monitoring, etc.

    Responsibilities:

    • Define and enforce governance policies for cloud infrastructure and services, ensuring that cloud resources are provisioned, accessed, and managed in compliance with company standards and regulatory requirements.

    • Assess and mitigate risks related to cloud infrastructure, including security risks, data privacy risks, vulnerabilities, and operational risks.

    • Work with legal, security, and compliance teams to ensure that cloud solutions comply with industry standards, regulations, and frameworks (e.g., NIST, SOC2, CIS, CSA, COBIT, FFIEC, and OCC Heightened Standards).

    • Implement continuous monitoring and auditing processes to track compliance and ensure that any deviations are addressed quickly.

    • Monitor security audits and reviews, ensuring that cloud environments meet organizational and regulatory security standards.

    • Automate routine compliance checks and reporting to reduce manual interventions and ensure adherence to controls.

    • Define and implement key performance indicators (KPIs) for cloud services.

    • Implement security monitoring metrics to track the compliance of cloud infrastructure with organizational policies and regulatory requirements.

    • Lead efforts to implement automated controls to enforce policies across cloud environments.

    • Monitor risk metrics such as downtime, security vulnerabilities, or non-compliance incidents and proactively address these risks before they escalate.

    • Implement automation tools and workflows to reduce manual interventions in the monitoring, optimization, and reporting of cloud metrics.

    Skills/Experience:

    • Deep understanding of cloud services (AWS, Azure, Google Cloud, etc.), cloud architecture, and the various performance metrics tied to cloud operations.

    • Strong understanding of cloud security protocols, industry standards, and regulatory compliance frameworks.

    • Experience with risk management frameworks, cloud governance, and creating operational controls in the cloud.

    • Strong experience in identifying, assessing, and mitigating risks associated with cloud infrastructure, including security, cost, and operational risks

    • Ability to communicate complex cloud governance, security, and operational issues to both technical and non-technical stakeholders.

    Technology:

    • Governance and Risk Management – Archer (GRC Platform)

    • Cloud Platforms: AWS, Azure, & Google Cloud

    • Cloud Architecture – Red Hat OpenShift, Kubernetes Containerization & Orchestration, Infrastructure as Code (IaC)

    Certifications Preferred:

    • Certified in Risk and Information Systems Control (CRISC)

    • AWS Certified Cloud Practitioner

    • Microsoft Certified Azure Fundamentals

    PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

    **Job Description**

    + Defines design patterns for a company's common technology architecture structure.

    + Develops and monitors the organization's technology architecture and plays a leading role in the vision and development of the company's future technology.

    + Ensures infrastructure designs and upgrades are made in accordance with established standards, patterns, policies, procedures and software licensing agreements.

    + Identifies and establishes best practices for technology architecture, while providing expert advice on core infrastructure initiatives.

    + Interprets technology requirements; designs technology architecture and drives the adoption.

    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

    + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

    + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

    **Qualifications**

    Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

    **Preferred Skills**

    Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical Knowledge

    **Competencies**

    Accuracy and Attention to Detail, Application Design, Architecture, Architecture Modeling, Hardware Infrastructure, ITIL (Information Technology Infrastructure Library), Planning: Tactical, Strategic, Platform Architecture, Problem Solving, Systems Software Infrastructure, The Open Group Architecture Framework (TOGAF)

    **Work Experience**

    Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    **Education**

    Bachelors

    **Certifications**

    No Required Certification(s)

    **Licenses**

    No Required License(s)

    **Benefits**

    PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

    In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

    To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

    **Disability Accommodations Statement**

    If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    **Equal Employment Opportunity (EEO)**

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

    **California Residents**

    Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.


    Employment Type

    Full Time

  • IT Support Specialist / Cabling Technician (Tier 2)
    Envita Medical Center    Scottsdale, AZ 85258
     Posted 23 days    

    Job Title: IT Support Specialist / Cabling Technician (Tier 2)

    Location: Scottsdale, AZ (located specifically in North Scottsdale, at East Bell Road and the 101)

    Compensation: Depends on experience

    Schedule: Monday through Friday 9 AM to 5 PM. After-hours or weekend support may be needed occasionally for special projects. NO major holidays!

    Position Description

    This position is responsible for providing excellent customer service, troubleshooting, triaging, and resolution or ensuring accurate escalation of technical issues relating to PC hardware, software, and information systems. You will provide advanced helpdesk computer support to more than 200 employees at multiple locations in Arizona.

    Primary Job Responsibilities:

    • Provide Tier 1 and Tier 2 level desktop support via phone, email, and ticketing system.

    • Responsible for installing, maintaining, documenting, and troubleshooting network cabling (CAT5/CAT6).

    • Follow and maintain documented IT procedures.

    •Tracks issues in our ticketing system to ensure staff needs are addressed and resolved.

    • Manage user accounts , permissions, and access rights in Windows Active Directory.

    • Participate in process improvement discussions.

    • Maintains excellent written and verbal communications with staff, management, and colleagues.

    • Utilizes our ticketing system to document, log, and escalate tickets and coordinates escalations to

    appropriate technical personnel for problem resolution.

    • Prioritizes workloads, coordinates activities, and ensures that activities comply with our best practices.

    • Develops and provides subject matter expertise and analytical skills to review standard processes and

    offer improvement recommendations.

    • Identifies, researches, and resolves technical issues.

    Required qualifications to be successful in this role:

    • Experience installing Ethernet network cabling and patch panels (terminating and testing) and fiber (a plus).

    • Proven track record of following established IT protocols and documentation.

    • Excellent teamwork and collaboration skills are vital to succeed in this position.

    • Experience working on a helpdesk team and excellent customer service skills.

    • 3+ years of Microsoft Office365 Administration support experience.

    • 3+ years of Tier 2 desktop support-related work experience.

    • 3+ years of experience with troubleshooting Windows 10/11 computers.

    • 3+ years of experience with Windows Server Active Directory, Helpdesk level (PW reset, account creations, group

    changes, etc.)

    • Experience with VOIP.

    • Familiarity with networking concepts (TCP/IP. DNS and DHCP).

    • Ability to diagnose and resolve advanced computer technical issues.

    • Detail oriented to keep detailed notes in service tickets.

    • Good organization and time management skills.

    • Exceptional customer service and communication skills.

    • Good analysis and problem resolution skills.

    • Must be able to multitask.

    • Always work for the team, no matter how busy your workload gets.

    • Strong Moral and Ethical Conduct.

    • Be able to lift 50 lbs.

    Preferred Qualifications

    • Excellent Documentation skills.

    • Computer deployment automation for Dell laptop/Desktops.

    • Certifications: A+, Network+, or Security+

    Build your career with us!

    Be a part of a fast-growing healthcare facility that focuses on changing medicine and patient care. We are looking for a candidate that is willing to grow with us and take their career by the reins. This individual must be a self-driven forward-thinker with great personal skills and a solid work ethic.

    Please note that final job offer may be contingent on successfully passing a background check and drug screen.

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    Employment Type

    Full Time


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