Wholesale and Retail Buyers, Except Farm Products

**109019BR**

**Job Title:**

Buyer, Asst

**Location:**

Performance Arizona (1012)

**Job Description:**

**We Deliver the Goods:**

+ Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more

+ Growth opportunities performing essential work to support America’s food distribution system

+ Safe and inclusive working environment, including culture of rewards, recognition, and respect **.**

**Position Purpose:**

Responsible for assisting personnel within Purchasing confirming all purchase orders, invoicing customers and processing drop ships. Communicates and interacts with customers, vendors and wide range of company personnel in a positive and proactive manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

**Responsibilities may include, but not limited to:**

+ Responsible for assisting personnel within Purchasing confirming all purchase orders, invoicing customers and processing drop ships.

+ Prepare orders to be dropped ship directly to customers.

+ File all special orders.

+ Assist in pricing and sourcing products based on product merchandising knowledge.

+ Communicate and interact with customers, vendors and company personnel in a friendly, timely and quality manner; ensuring that customers’ and vendors’ questions are answered accurately and in a timely manner.

+ Interface with management, warehouse personnel, and the Accounting, Multi-Unit Accounts, Customer Service, Transportation, and Information Services, in-house freight traffic management personnel, Vice President, Purchasing, and other Purchasing personnel.

+ Performs other related duties as assigned.

**Req Number:**

109019BR

**Address Line 1:**

455 S 75th Avenue

**Job Location:**

Phoenix, Arizona (AZ)

**Shift:**

1st Shift

**Full Time / Part Time:**

Full Time

**EEO Statement:**

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy (http://pfgc.com/Policy) ; (2) the "EEO is the Law" poster (http://pfgc.com/Poster) and supplement (http://pfgc.com/Supplement) ; and (3) the Pay Transparency Policy Statement (http://pfgc.com/PayTransparency) .

**Required Qualifications:**

High School Diploma/GED or Equivalent Experience

1 - 2 Years Procurement, warehouse and / or administrative experience in related area.

Proficient in Microsoft Office programs including Word, Excel, Power Point and with AS400.

**Division:**

Performance Foodservice

**Job Category:**

Procurement

**Preferred Qualifications:**

Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

2 - 4 Years Procurement, warehouse and / or administrative

experience in related area within foodservice industry.

**State:**

Arizona

**Company Description:**

Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

**Benefits:**

Click Here for Benefits Information (https://pfgc.com/Careers.aspx#benefits)

**Compensation:**

$20.00

**Become a part of our caring community and help us put health first**

AVP, Product Management sets product vision develops, delivers, and manages product roadmaps for addressing customer needs resulting in successful customer adoption for achieving positive business outcome. The AVP, Product Management requires an in-depth understanding of how organization capabilities interrelate across the function or segment.

Assistant Vice President, Product Management leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance. Provides input into functions strategy.

**Use your skills to make an impact**

Connected customer experiences across every channel-touchpoint, sales, service, and marketing interaction will give Humana a competitive edge in the marketplace with respect to customer engagement and creating high efficiency business processes. Fusing customer experience with technology platforms integrating transactional, interaction and contextual data across healthcare needs will create customer experiences with low friction, minimal fall outs and dead ends and, therefore, higher satisfaction and retention.

The Omnichannel platform product group will focus on creating a single integrated repository of member data including transactional and interaction information for cross channel engagement. The leader in this role will set the vision for customer journey orchestration, personalization, and the design and activation of customer 360 for transactional and health experience use cases and insights. This role will have the ability to bring focus and prioritization in the form of well-defined roadmaps to core platforms features across- digital platform, CRM, marketing, sales and service platforms, interactions platform and system of records. A successful candidate will have strong stakeholder management expertise as well as strong abilities in using technology to build platforms focused on key business results. The leader will be responsible for strategic partnerships, choice of vendors and alignment to technology strategy of internal platforms.

The AVP, Omnichannel Experience Platform will lead and enable implementation of seamless, data-driven customer experiences across member touchpoints, ensuring consistent, AI/GAI powered proactive and personalized experiences at scale. The person will lead a team of directors, principals and product managers to set vision, solution and platform roadmaps and manage the success of solutions with regard to OKRs and business strategy. This leader will have expertise in making progress in a fast paced product agile development model. This individual will be a hands-on, participative manager who will lead a broad cross-functional team to identify opportunities to drive innovation and disruption in the experiences Humana delivers to its customers.

**Key Responsibilities:**

+ **Omnichannel Strategy Development:** Define and implement the omnichannel experience strategy, integrating customer touchpoints across digital, mobile, call center, marketing, and offline platforms for a unified customer journey.

+ **Adobe Experience Platform Expertise:** Utilize the Adobe Experience Platform (AXP) to drive advanced data management, customer profiles, and real-time personalization, ensuring seamless execution of omnichannel end-to-end experiences.

+ **Adobe Experience Cloud Management:** Enable teams to utilize Adobe Experience Cloud tools, including Adobe Experience Manager (AEM), Adobe Analytics-Target-Campaign, to create, test, and optimize personalized customer experiences across various platforms. Lead the migration of AEC to AXP based on top use cases and ability to lower total cost of ownership of our Adobe ecosystem.

+ **Customer Journey Optimization:** Enable efforts to map customer journeys and use data to identify opportunities for enhancing the customer experience through personalization, segmentation, and behavioral insights.

+ **Journey Analytics** : Use Adobe Customer Journey Analytics to track performance against our Enterprise Growth and Product OKRs including growth, productivity, retention, and member NPS. Partner with the Business Intelligence and Data Science teams to create end-toend prospect and member reporting and visualization to identify key moments and interactions across the journey and create interventions and test and learn journeys to influence member behavior.

+ **Use Case Prioritization and Activation:** Partner with Product and IT teams to create a backlog of quick win, high value, and foundational (ex. 360 profile) use cases, new products, and experiences to be activated by the AXP and the Omni team. Work with Product, IT and Finance to create short- and long-term prioritization of the use cases based level of effort and business value measurement.

+ **Data-Driven Personalization:** Collaborate with the data and analytics teams to harness customer data from multiple channels, using insights to drive content personalization and optimize marketing campaigns. Collaborate to enable application of AI/GAI modeling and operationalization of use cases.

+ **Test and Learn:** Partner with Product, Marketing, Channel, IT, and Dats Science teams to enable rapid test and learn (a/b, multivariate) strategies and approaches to determine winning customer journeys, engagement, and use cases that drive value (growth, retention, productivity, NPS and member engagement).

+ **Identity Management:** Enable customer identity management systems (e.g., CIAM-Customer Identity and Access Management), ensuring secure, seamless, and unified customer authentication across platforms. Integrate with various digital and physical channels. Partner with IT, Security, and Data teams to manage customer data to ensure compliance with regulations (GDPR, CCPA, etc.).

+ **Consent and Preferences Management:** Lead product strategy for storing and enabling customer preferences, enabling users to control their communication preferences and privacy settings across all channels. Ensure preference management integrates seamlessly across digital systems and adjacent customer-facing platforms to ensure personalized, relevant communication.

+ **Web & Cross-Channel Integration:** Influence and execute product strategy to integrate customer interaction across web, mobile, social, email, and in-store platforms to create a unified and cohesive customer journey. Work with IT teams to manage the integration of customer data and behavior across platforms, driving personalization and targeted experiences. Optimize omnichannel delivery to ensure high performance, security, and scalability across all platforms. Partner with IT and development teams to integrate technology systems and data sources (CRM, CMS, etc.) for a cohesive omnichannel experience.

+ **Trusted Advisor:** Build a trusted advisor relationship with other digital product leaders and functional teams like Marketing to drive value from AXP and Omnichannel initiatives. Understand other team's top use cases and experiences and use AXP and omni best practices to enable new experiences products for our members. Navigate a matrixed organization across Humana Insurance and Centerwell, and develop strong relationships with IT and Marketing and Data Platform teamswho manage key data and technologies like Salesforce Marketing Cloud.

+ **Team Leadership & Collaboration:** Manage and mentor a team of platform product managers, fostering collaboration with internal and external stakeholders to ensure alignment on goals and execution.

+ **KPIs and Metrics Management:** Develop and monitor key performance indicators (KPIs) to evaluate the success of omnichannel initiatives, including customer engagement, conversion rates, retention, and overall experience satisfaction.

+ **Innovation & Industry Best Practices:** Stay up to date with industry trends, emerging technologies, and best practices in digital marketing and customer experience, ensuring the company remains at the forefront of innovation.

**Required Qualifications**

+ Bachelor's degree in Marketing, Strategy, Digital technologies, or a related field (MBA desired ).

+ 12+ years of experience in digital customer experience, digital marketing or a related field, with 7+ years in a leadership role.

+ Proven expertise in Adobe Experience Cloud solutions, particularly Adobe Experience Platform (AEP), Adobe Experience Manager, and Adobe Analytics.

+ Strong understanding of omnichannel strategy and execution across digital, mobile, and physical channels.

+ Experience in data-driven personalization and customer journey optimization using Adobe or like marketing automation tools.

+ Experience with cloud-based customer experience using Azure, AWS or Google Cloud and ability to manage large platforms

+ Familiarity with CRM systems such as Salesforce and CDP ( customer data management platforms), MDM, data architecture and cloud-based data platforms and technologies

+ Prior experience or familiarity with Salesforce platforms, including Sales cloud, Service cloud and Marketing Cloud (SFMC) and other Salesforce product line

+ At least 10+ years of professional experience in a role with product management in digital and data platforms

+ Experience creating alignment with broader enterprise leaders and teams including IT, CIAM, marketing, data and platforms, UX design, data science, and product teams.

+ Ability to define, build, and manage CX, marketing, omnichannel, and digital dashboards and operational metrics to track value realization from AEP and omnichannel use cases.

**Leadership skills**

+ Strong leadership, communication, and project management skills, with a proven ability to lead cross-functional teams.

+ Ability to work in a fast-paced environment Product agile model with customer centric goals, demonstrating flexibility and resilience.

+ Demonstrated success leading large scale projects/programs and technology-based solutions

+ Strong analytic, organization and problem-solving skills enabling sound decision making

+ Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders

+ Experience with influencing and leading leaders driving high performing team

+ Demonstrated success of driving results through OKR management

+ Strong understanding of business strategy and demonstrating delivery of strategy

+ Enthusiasm positive bend and self-motivation is essential; a confident change-agent

+ Strong oral and written presentation skills are required

**Preferred Qualifications**

+ Master of Business Administration or relevant master's degree in technology or data space

+ Work experience in cloud data platforms, marketing data management, data architecture, omni-channel customer identity management, analytics and customer journey

+ Work experience in a health care and /or insurance industry is desirable

+ Strong experience with identity management platforms (e.g., CIAM, SSO) and preference management systems.

+ Experience in omnichannel platform integrations, including web, mobile, social, and in-store technologies.

+ Deep knowledge of customer data privacy regulations (GDPR, CCPA) and security best practices.

+ Strong technical understanding of APIs, data integration, and cloud-based platforms.

+ Familiarity with CIAM solutions like Okta, Auth0, or ForgeRock.

+ Experience in retail, e-commerce, consumer health, or similar industries.

+ Proficiency in marketing automation and personalization platforms (e.g., Salesforce, HubSpot, etc.).

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$181,200 - $249,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Job Description

Insight Global is looking for a Product Manager of Business Liquidity - Commercial to work for a large financial customer of ours. This Product Manager of Business Liquidity will be responsible for contributing to the vision and strategic direction of assigned product suite. This role will drive engagement with internal stakeholders to identify market opportunities to secure and align product suite. Additionally, this role will use critical skillsets and experience that include end to end product discovery and delivery, data driven decision making, ROI assessment, P&L Management, and ability to remove barriers.

On-site 4x week (Mon-Thurs)

Columbus, OH or Phoenix, AZ

You will be instrumental in reviewing current product suite offerings for liquidity solutions and recommending additional products and updates to products.

This role will contribute to the tactical product roadmap for your product suite while also communicating rationale to internal business leaders.

What we are looking for ...

- Direct responsibility for the strategic current and future roadmap for assigned product suite.

- Partner and collaborate with cross functional team members in Sales, Project Management, Compliance, Marketing, Legal, IT, Client Services and Senior Management to break down barriers and remove potential delays to ensure initiatives navigate forward.

- Stay current with industry news, vendor products in development, competitor analysis, and fintech solutions to discover and validate market opportunities, analyzing the competitive landscape and make data driven decisions.

- Responsible for managing liquidity risk review and risk mitigation effort of assigned product suite.

- Responsible for the full lifestyle management of assigned products including development, maintenance, enhancements, and exit.

- Performs market research to monitor trends and make relevant recommendations to assigned product suite.

- Develop business cases, obtain approvals, monitor results and effectiveness of service delivery, and perform ongoing analysis as required.

- Develop and distribute appropriate communication and performance reporting to stakeholders and management.

- Responsible for ensuring product suite is compliant with applicable banking laws and regulations.

- Develop and apply understanding of performance, revenue, cost drivers, and opportunities for improvement.

- Deliver healthy product(s) profit margin and revenue growth for assigned products.

- Manage cross-enterprise matrixed teams for assigned products to create and manage business cases, measure ongoing service levels and profitability, and deliver an excellent customer experience.

- Develop and distribute appropriate communication to stakeholders. Develop and distribute management reporting

- Stay current with consumer regulations and regulatory compliance changes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

- Bachelors Degree is required

- 3+ years of experience as a Product Manager within Banking or in Financial Services, or Financial Technology industry experience is required

- 5+ years of experience in Banking or in Financial Services

- Conceptual / strategic aptitude required

- Significant work experience required with business liquidity solutions for clients of all sizes (small business, SMB, Commercial, and Large Corporate): Business DDA, MMA, Savings with Interest, Investment Sweeps, ZBAs, Credit Sweeps, Escrow Sub Accounting, IOLTAs, Money Market Funds, Off Balance Sheet Liquidity Options, Bundled Account Packages, Earning Credit Rates, Interest Rates, Account Analysis.

- Data Analytics Experience preferred with liquidity solutions.

- Asset Management experience preferred in addition to global liquidity solutioning experience with virtual account management and digital liquidity platforms, strongly preferred. (Digital Asset Management experience is a plus!)

- Experience creating training materials, communications, and presentations for senior executives and sales teams required.

- Experience with billing for analyzed and non-analyzed business accounts is required.

- Prior experience in developing and launching new products, strongly preferred

- Cash Management Product experience strongly preferred

- Experience working with innovative and emerging technology and understanding of its current/potential impact on the traditional banking space strongly preferred

- Experience with vendor management required

- Ability to work successfully in a very rapid and ambiguous environment

- Experience with FIS and Fiserv systems not required, but strongly preferred

- Excellent analytical, organizational, communication, presentation, time management, and collaborative skills required

- Extensive experience with Microsoft Office Suite (Excel, Outlook, PowerPoint, Visio) required null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

Job Description

Insight Global is looking for a Product Manager of Business Liquidity - Consumer to work for a large financial customer of ours.

On-site 4x week (Mon-Thurs)

Columbus, OH or Phoenix, AZ

This Product Manager of Business Liquidity will be responsible for contributing to the vision and strategic direction of assigned product suite. This role will drive engagement with internal stakeholders to identify market opportunities to secure and align product suite. Additionally, this role will use critical skillsets and experience that include end to end product discovery and delivery, data driven decision making, ROI assessment, P&L Management, and ability to remove barriers.

You will be instrumental in reviewing current product suite offerings for liquidity solutions and recommending additional products and updates to products. This role will contribute to the tactical product roadmap for your product suite while also communicating rationale to internal business leaders.

What we are looking for:

- Direct responsibility for the strategic current and future roadmap for assigned product suite.

- Partner and collaborate with cross functional team members in Sales, Project Management, Compliance, Marketing, Legal, IT, Client Services and Senior Management to break down barriers and remove potential delays to ensure initiatives navigate forward.

-Stay current with industry news, vendor products in development, competitor analysis, and fintech solutions to discover and validate market opportunities, analyzing the competitive landscape and make data driven decisions.

- Responsible for managing liquidity risk review and risk mitigation effort of assigned product suite.

- Responsible for the full lifestyle management of assigned products including development, maintenance, enhancements, and exit.

- Performs market research to monitor trends and make relevant recommendations to assigned product suite.

- Develop business cases, obtain approvals, monitor results and effectiveness of service delivery, and perform ongoing analysis as required.

- Develop and distribute appropriate communication and performance reporting to stakeholders and management.

- Responsible for ensuring product suite is compliant with applicable banking laws and regulations.

- Develop and apply understanding of performance, revenue, cost drivers, and opportunities for improvement.

- Deliver healthy product(s) profit margin and revenue growth for assigned products.

- Manage cross-enterprise matrixed teams for assigned products to create and manage business cases, measure ongoing service levels and profitability, and deliver an excellent customer experience.

- Develop and distribute appropriate communication to stakeholders. Develop and distribute management reporting

- Stay current with consumer regulations and regulatory compliance changes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

- Bachelors Degree is required

- 3+ years of experience as a Product Manager within Banking or in Financial Services, or Financial Technology industry experience is required

- 5+ years of experience in Banking or in Financial Services

- Conceptual / strategic aptitude required

- Significant work experience required with business liquidity solutions for clients of all sizes (small business, SMB, Commercial, and Large Corporate): Business DDA, MMA, Savings with Interest, Investment Sweeps, ZBAs, Credit Sweeps, Escrow Sub Accounting, IOLTAs, Money Market Funds, Off Balance Sheet Liquidity Options, Bundled Account Packages, Earning Credit Rates, Interest Rates, Account Analysis.

- Data Analytics Experience preferred with liquidity solutions.

- Asset Management experience preferred in addition to global liquidity solutioning experience with virtual account management and digital liquidity platforms, strongly preferred. (Digital Asset Management experience is a plus!)

- Experience creating training materials, communications, and presentations for senior executives and sales teams required.

- Experience with billing for analyzed and non-analyzed business accounts is required.

- Prior experience in developing and launching new products, strongly preferred

- Cash Management Product experience strongly preferred

- Experience working with innovative and emerging technology and understanding of its current/potential impact on the traditional banking space strongly preferred

- Experience with vendor management required

- Ability to work successfully in a very rapid and ambiguous environment

-Experience with FIS and Fiserv systems not required, but strongly preferred

- Excellent analytical, organizational, communication, presentation, time management, and collaborative skills required

- Extensive experience with Microsoft Office Suite (Excel, Outlook, Powerpoint, Visio) required null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

**Company :**

Highmark Health

**Job Description :**

**JOB SUMMARY**

This job defines the product’s fundamental value proposition, outlines vision and execution plan, gains alignment and support from key strategic partners and stakeholders, and oversees execution of that vision. This incumbent will attend spring/milestone reviews with the Delivery team.

**ESSENTIAL RESPONSIBILITIES**

+ Understand the department's and the company's strategic roadmap and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.

+ Actively anticipates future needs and utilizes metrics and qualitative input to identify asset improvement opportunities.

+ Represent the product in all governance meetings.

+ Clearly sets and communicates roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.

+ Serve as accountable owner for the sets of products/tools within the designated portfolio.

+ Identify and drives both cross-product and cross-customer value and shared learnings.

+ Guides Agile developments in the role of Product Owner.

+ Own the product backlog and uses input from internal and partner teams to frequently refresh and re-prioritize the backlog.

+ Other duties as assigned.

**EDUCATION**

Required

+ Bachelor's Degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor’s degree

Preferred

+ None

**EXPERIENCE**

Required

+ 3 years of Product experience

To Include:

+ 3 years with the Software Lifecycle

+ 1 year of Advanced domain experience

Preferred

+ 1 year with the Agile process

**LICENSES or CERTIFICATIONS**

Required

+ None

Preferred

+ None

**SKILLS**

+ Business Acumen for P&Ls

+ Communication

+ Conflict Management

**Language (Other than English):**

None

**Travel Requirement:**

0% - 25%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

**Pay Range Minimum:**

$78,900.00

**Pay Range Maximum:**

$146,000.00

_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at [email protected]

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J251208

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

The Global Loyalty & Benefits organization is looking for a talented Senior Product Manager – Digital Product Management to help drive the transformation of our APIs. As the Senior Product Manager, you will collaborate with business and technology partners to shape the product strategy and roadmap. The Senior Product Manager will lead a team of product owners who will be responsible for enhancing and modernizing our loyalty APIs and will consult with business and channel partners to discover use cases and API requirements. A key part of this role will be to build and foster a culture of agility and product ownership in close partnership with technology and business teams.

The Global Loyalty & Benefits Platform is part of the larger Enterprise Platforms Technology unit where product and engineering resources have been organizationally brought together to improve speed to market and further unlock value across core capabilities. Our team enables many of the key product features used by our Cardmembers every day; such as earning & redeeming their points, accessing lounges & receiving the benefits from elite hotel and airline guest status. As an API domain, we build high performing APIs that power the world’s best loyalty & benefit experiences for our customers.

**Key Responsibilities:**

+ Communicating and building consensus across multiple teams to create product vision and solutions

+ Consulting with key business partners and stakeholders to articulate outcomes and expectations, tie initiatives to key metrics, and drive consensus around Minimum Viable Product (MVP) definitions

+ Partnering with execution teams to ensure delivery of consistently high-quality, timely feature launches

+ Coaching and mentoring team of product owners

+ Weighing initiatives against opportunity costs and feasibility to build product roadmaps

+ Building and fostering a culture of agility and product ownership in close partnership with technology and business teams

+ Facilitating resolution of risks, issues, and changes tied to the product backlog

+ Developing a robust understanding of loyalty and API domain as well as competitive landscape

+ Deep engagement and consultation with various architects, products owners, and business teams to understand current and future needs

+ Full participation in and support of agile practices and ceremonies

+ Communicate and build consensus across multiple teams in creating solutions.

+ Collaborate with other team members to define business requirements to meet the end users’ needs

+ Provide vision to the Agile development team and stakeholders throughout the project and create requirements

+ Be an active team member in mitigating impediments impacting successful team completion of Release/Sprint Goals

Minimum Qualifications:

+ 5 years of experience working on/with software development teams in a product role

+ Technical understanding of APIs

+ Experience with mentoring and coaching product owners

+ A good balance of technical knowledge and business acumen with experience in driving innovation and business metrics with a customer-first mindset

+ Ability to establish and maintain effective working relationships with all levels within the organization, including external partners

+ Familiarity with agile and scrum software development methodologies

+ Excellent communication skills with ability to engage, influence, and inspire collaboration and alignment

+ Experience working with global teams across different time zones

+ Problem solving, project management and analytical skills; ability to prioritize and complete tasks

+ High degree of personal organization

+ Shows individual initiative, proactiveness and personal accountability

+ Bachelor’s degree in related field required (or comparable experience). Master’s degree preferred.

+ Familiarity with Jira, Rally, Confluence, Gitlab/Github, Postman preferred

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Other Locations:** US-New York-New York

**Schedule** Full-time

**Req ID:** 24019480

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

The Global Loyalty & Benefits organization is looking for a talented Manager – Digital Product Management to help drive growth and transformation of our APIs. You'll be working in an Agile software development environment with other product and engineering teams to prioritize the backlog, create user stories, and collaborate across stakeholders to deliver on loyalty initiatives. You will lead a scrum team that is focused on maintaining and enhancing our loyalty APIs. You will consult with business and channel partners to discover new use cases and API requirements. You'll work with execution teams to ensure delivery of high-quality and timely software products. A key part of this role will be to build and foster a culture of agility and product ownership in close partnership with technology and business teams.

The Global Loyalty & Benefits Platform is part of the larger Enterprise Platforms Technology unit where product and engineering resources have been organizationally brought together to improve speed to market and further unlock value across core capabilities. The Global Loyalty & Benefits Platform serves a broad set of products and solutions across the enterprise that require close collaboration with colleagues who develop new card products, digital channels, marketing operations, membership rewards, co-brand programs, card benefits, insurance, analytics, operations excellence and servicing. The focus of the Loyalty API domain is building high performing APIs that power the world’s best loyalty & benefit experiences for our customers.

**Key Responsibilities:**

* Build and actively manage a product backlog of features and capabilities that are refined and prioritized in close collaboration with the engineering and business teams

* Translating features into prioritized user stories in tight coordination with other Product Owners

* Deep engagement and consultation with various architects, products owners, and business teams to understand current and future needs

* Full participation in and support of agile practices and ceremonies

* Communicate and build consensus across multiple teams in creating solutions.

* Collaborate with other team members to define business requirements to meet the end users’ needs through one-on-one, small and large-group interviews about technology and system concepts

* Engage in day-to-day activities with the development team i.e., providing feedback and clarity on stories

* Actively manage the team backlog by insuring it is reviewed continuously, represents the most valuable items for delivery, and includes customer feedback

* Provide vision to the Agile development team and stakeholders throughout the project and create requirements

* Ensure that the team always has an adequate amount of prioritized stories available to be worked by the team

* Collaborate on release plans and set expectation for delivery of new functionalities

* Be an active team member in mitigating impediments impacting successful team completion of Release/Sprint Goals

* Keep abreast with Agile/Scrum best practices and new trends

* Please note, salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines

**Minimum Qualifications:**

* 3 years of experience working on/with software development teams in a product role

* Basic technical understanding of APIs

* A good balance of technical knowledge and business acumen with experience in driving innovation and business metrics with a customer-first mindset

* Ability to establish and maintain effective working relationships with all levels within the organization, including external partners

* Familiarity with agile and scrum software development methodologies

* Excellent communication and collaboration skills to consult with various stakeholders and define optimal requirements

* Problem solving, project management and analytical skills; ability to prioritize and complete tasks

* High degree of personal organization

* Shows individual initiative, proactiveness and personal accountability

* Bachelor’s Degree required (or comparable experience) in Business or Computer Science disciplines (preferred)

* Familiarity with Jira, Rally, Confluence, Gitlab/Github, Postman preferred

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Other Locations:** US-New York-New York

**Schedule** Full-time

**Req ID:** 24019416

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

The Enterprise Platforms Loyalty and Benefits organization is looking for a talented and experienced Sr Product Manager to be a part of offer strategy for American Express. These responsibilities will include leading transformation activities and building capabilities with their peer product managers across the Offers domain.

As the Sr Product Manager, you will collaborate with multiple stakeholders & business partners to define the business needs, frame strategy, create and own the roadmap, execute and deliver on priorities and effectively communicate at all levels. In addition, one Product Owner will be led by the Sr Product Mgr.

**Responsibilities:**

+ This role requires a candidate with a strong understanding of marketing and partner management.

+ Deep engagement and consultation with various business teams to understand current and future Offer needs.

+ Work collaboratively across various stakeholder groups, including Loyalty, Marketing, Merchant, channel partners, technologies and compliance, to envision and deliver Offer requirements.

+ Lead the product envisioning for Offers capabilities & solutions partnering with business and technical architects, subject matter expert and product owners to create capabilities and features.

+ Build and actively manage a product backlog of features and capabilities that are refined and prioritized in close collaboration with the business teams.

+ Manage and work with product peers on the allocation of scrum team capacity by translating features into prioritized user stories.

+ Full participation in and support of agile practices and ceremonies to reinforce the agile transformation of the delivery team.

+ Build robust understanding of Amex Offers as well as competitive landscape.

+ Communicate and build consensus across multiple teams in creating solutions to business needs.

**Minimum Qualifications** :

+ Minimum 5 years’ experience as product owner/manager

+ Must have experience communicating and influencing above and creating/delivering presentations for wide leadership audiences

+ Experience working in building large-scale, high-performance backend solutions preferred

+ Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally

+ Proficient knowledge of Agile and Scrum development methodologies and IT project management

+ Excellent communication and collaboration skills to consult with various stakeholders and drive to optimal requirements

+ Strong problem structuring and solving skills, reasoning, and implications development, combined with strong business acumen

+ Project management skills; ability to prioritize and complete tasks

+ Knowledge of Change Management practices is desirable

+ Bachelor’s Degree required

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24019352

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

The Global Loyalty & Benefits product vision is to enable customers to get rewarded for choosing Amex. Our team enables much of the product value used by our Cardmembers every day, such as earning points every time you use your card, redeeming those rewards including Membership Rewards Points, accessing lounges and fast track services while travelling, and receiving the benefits from elite hotel guest status.

We are hiring a Manager - Digital Product Management to lead teams to build new Rewards capabilities for our customers, and to help us transform existing capabilities into a modern technology architecture. You will play a key role in shaping a product strategy and prioritizing the product features to build. You will also lead product delivery, from crafting the roadmap through to the launch of features and ongoing iteration once live. We’re hiring creative problem-solvers to help us raise the bar. We believe in inclusion & diversity and the power of relationship and collaboration to deliver the best experiences for our global customers.

**Responsibilities:**

+ Build a robust understanding of the Loyalty domain and the technology platforms we use.

+ Lead and own the delivery of new Loyalty capabilities and initiatives.

+ Manage work allocation of scrum teams by translating features into prioritized user stories, along with tight coordination with Product Owners.

+ Lead transformational initiatives to modernize Loyalty technology platforms, working within tight modernization timelines and commitments.

+ Manage a roadmap/backlog that brings others with you – collaborating with multiple teams on the targeted outcomes and ideas, and then delivering upon those outcomes.

+ Support leadership in developing a platform strategy, in the sizing of development efforts, and PI planning.

**Minimum Qualifications:**

+ Experience in Product Management, preferably in software product management throughout the product lifecycle; from discovery to optimization, product delivery and maintaining product health.

+ Experience with agile and iterative software development methodologies.

+ Excellent communicator and collaborator, experienced working in teams and influencing others without authority, leveraging insights and data to earn the trust and confidence across a wide range of partners throughout the organization.

+ Adaptability and flexibility when initiatives need to deviate from original plans or shift direction based upon changing needs and priorities.

+ Experience in transforming and modernizing technology platforms is preferred.

+ Knowledge of Loyalty Programs and associated products is preferred.

+ Bachelor’s Degree (or comparable experience) in computer science, engineering or a related technical discipline required. Master’s degree preferred.

+ Must travel to office a minimum of three days per week, in alignment with team days.

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24018804

Summary The incumbent is a member of Prosthetic & Sensory Aids Service (PSAS) within the Prosthetic Service Line under the VISN or medical center. Performs direct medical supply Purchasing and Inventory Management support to the administrative and clinical services of the VA to initiate the obligation for all related requirements necessary to provide prosthetic and sensory aids services, to include durable medical equipment and supplies directly to Veterans. Responsibilities Duties include, but are not limited to: Conducting purchasing under the micro purchase threshold. Purchasing various equipment, supplies, and services through the use of the government purchase card for micro purchases. Must be able to quickly deduce from written prescriptions or oral requests what items or services are needed and/or conduct follow up information requests to the initiator to clarify the medical need or device specifications, based on the Veterans medical evaluation. Procuring supplies and services to meet the purchase, rental, or lease needs of the organization. Independently monitors, receives, tracks, interprets, and analyzes Prosthetic Consults, and prescriptions (VAF 10-2431) for items, services and home medical equipment from physicians, therapists, medical center personnel, Veterans, or their representatives. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday- Friday 8:00 am to 4:30 pm. Compressed/Flexible: Not available. Telework: This position is not authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Purchasing Agent/PD14658A and PD14616A Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not authorized. Permanent Change of Station (PCS): Not authorized. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/16/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience GS-5: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: performing administrative duties in a healthcare setting; reviewing and working with patients' medical records; completing training or assisting in routine and complex specialized purchases for clinics including medical equipment, prosthetic and orthotic appliances; utilizing computer software programs; and communicating with internal and external customers via various methods. This position is a developmental position leading to higher graded work at the GS-06 and full performance GS-6 grade level. This position will perform assignments similar in comparison to the full performance GS-06 grade level Purchasing Agent position. However, the incumbent will receive closer supervision when performing complex purchasing assignments. Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. Specialized Experience GS-6: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: interpreting prescriptions and requests for medical equipment and services; maintaining regular contact with vendors, contractors, medical center professionals and staff; utilizing a variety of databases and computer systems; purchasing equipment, supplies and services using an agency/organization purchase card; and reconciling charges and preparing and submitting reports. This position assignments is a developmental position leading to higher graded work at GS-6 duties are limited at this developmental level by the amount of control exercised by the supervisor, the employee responsibility for carrying out assignments, and the review of completed work. You will be rated on the following Competencies for this position: Computer Skills Customer Service (Clerical/Technical) Research Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary when conducing purchasing functions for PSAS, however while conducting inventory management functions, the incumbent may work comfortably in a warehouse environment, sitting, standing, walking, bending, lifting, carrying, retrieving, and managing inventory. Prolonged periods of working at a computer terminal is required. Ability to retrieve equipment from a storage room is required. Climbing associated with stocking of equipment and other items in storage areas is necessary. Incumbent may carry/lift items weighing up to twenty-five (25) pounds. Normal safety precautions are adequate. The work involves moderate discomfort when visiting sites away from the office. At times the employee may be required to wear protective clothing when visiting the Prosthetic and Sensory Aids Fabrication Laboratory. Often, walking between the main medical center and other parts of Prosthetics to conduct professional duties. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education Education: For GS-5 The minimum qualification for education requirement is 4 years above a high school level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.